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Kempinski Hotel Khan Palace Ulan Bataar

Ulan Bator · Mongolia

East Cross Road Peace Avenue 178 Bayanzurkh Distri, 178 .View location

9.0/10Excellent447 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.0/109.0
Condition8.6/108.6
Location8.0/108.0
Neighborhood7.6/107.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kempinski Hotel Khan Palace Ulan Bataar

Discover Luxury at Kempinski Hotel Khan Palace, UlaanbaatarA Premier Destination for Business and Leisure TravelersNestled in the heart of Ulaanbaatar, Kempinski Hotel Khan Palace offers an exceptional hospitality experience with its fully renovated facade and meticulously upgraded rooms.

The hotel stands as a testament to modern luxury, providing discerning travelers with an unparalleled stay that combines comfort, convenience, and sophisticated design. Guests can enjoy comprehensive amenities including 24-hour room service, free high-speed Wi-Fi throughout the property, round-the-clock security, and daily housekeeping.

Complimentary onsite parking adds an extra layer of convenience for both business and leisure travelers. The rooms feature cutting-edge amenities such as LCD/plasma screens, advanced air purifiers, bathroom phones, and premium carpeting. Selected rooms offer additional restroom facilities, ensuring maximum comfort and convenience.

Culinary enthusiasts will appreciate the hotel's two signature restaurants, while the newly implemented elegant lobby lounge provides a perfect setting for relaxation and socializing. For events and conferences, four versatile venues offer flexible spaces to accommodate various requirements.

Read more about this hotelShow less

wellness facilities set the hotel apart, featuring a full-service spa, sauna, modern fitness center, and a rejuvenating hot tub. These amenities provide guests with opportunities for relaxation, fitness, and holistic well-being.

Kempinski Hotel Khan Palace represents the pinnacle of hospitality in Ulaanbaatar, where every detail is carefully curated to ensure an extraordinary guest experience.

With a stay at Kempinski Hotel Khan Palace in Ulaanbaatar (Downtown Ulaanbaatar), you'll be within a 5-minute drive of Sükhbaatar Square and The Fine Arts Zanabazar Museum.

This family-friendly hotel is 2 mi (3.2 km) from National Academic Theatre of Opera and Ballet of Mongolia and 2.9 mi (4.6 km) from Gandantegchinlen Monastery. Make yourself at home in one of the 99 individually furnished guestrooms, featuring minibars and LCD televisions.

Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Ulaanbaatar? This hotel has 2842 square feet (264 square meters) of space consisting of a conference center and meeting rooms.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
    • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
    • Rollaway bed fee: USD 45.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Mongolian

    German

    Swedish

    Russian

    Korean

    Japanese

    English

    Chinese (Mandarin)

    French

    Turkish

Nearby attractions

International Intellectual Museum 0.4 km / 0.2 mi
Ulaanbaatar City Museum 0.7 km / 0.4 mi
Narantuul Market 1.1 km / 0.7 mi
Lenin Statue 1.7 km / 1 mi
Ministry of Foreign Affairs 1.8 km / 1.1 mi
Dunjingarav Shopping Mall 1.9 km / 1.2 mi
Embassy of the Czech Republic 1.9 km / 1.2 mi
Central Tower 2 km / 1.2 mi
Sükhbaatar Square 2 km / 1.2 mi
Mogolian National Modern Art Gallery 2 km / 1.3 mi
Chinggis Khan Garden 2 km / 1.3 mi
Mongolian Artists’ Exhibition Hall 2.2 km / 1.3 mi
Embassy of Bulgaria 2.2 km / 1.3 mi
Ministry of Health 2.2 km / 1.3 mi
Embassy of Japan 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2021
  • Total number of rooms: 99
  • Number of floors (main building): 7
  • Annexe (s): 2
  • Number of floors (annexe): 9
  • Single rooms: 50
  • Double rooms: 50
  • Junior suites: 4
  • Suites: 9
  • Apartments: 1
  • Executive rooms: 4
  • Superior rooms: 26
Show 114 more facilities & services
  • Family rooms: 2
  • Accessible rooms: 1
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift accessExtra charge
  • Newspaper stand
  • ShopExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Toaster: 1
  • Dining area: 9
  • Clothes dryer
  • Library
  • Electric kettle: 99
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • CasinoExtra charge
  • TV lounge
  • Game roomExtra charge
  • PubExtra charge
  • Sauna
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • Set menu lunch
  • BrunchExtra charge
  • À la carte dinner
  • Breakfast and dinnerExtra charge
  • Half board with non-alcoholic drinksExtra charge
  • Special dietary optionsExtra charge
  • Vegetarian mealExtra charge
  • Snacks
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Jet skiExtra charge
  • SquashExtra charge
  • FitnessExtra charge
  • Horse ridingExtra charge
  • BilliardsExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • SkiingExtra charge
  • SafariExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU-1

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 5 m²SUI.6S
    SUITE PresidentialPhoto unavailable16 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE Presidential

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Hydro-massage bath
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Telephone in the bathroom
    • Dining Area
    • Electric Kettle: 1
    • TV
    • Bathroom: 2
    • Private external bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • Turndown service
    • 220V power supply

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 65 m²SUI.SU
    SUITE SUPERIORPhoto unavailable10 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE SUPERIOR

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 41 m²TWN.DX-1
    TWIN DELUXEPhoto unavailable7 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    TWIN DELUXE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Room amenities

    • Wake-up service
    • Pillow menu
    • Cot on demand
    • 220V power supply
    • Turndown service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • Electric Kettle: 1
    • Carpeted floors
    • Tea and coffee making facilities
    • Bathroom: 1
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 29 m²TWN.AS
    TWIN CLASSICPhoto unavailable3 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    TWIN CLASSIC

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • Turndown service
    • 220V power supply
    • Alarm clock
    • Bathroom: 1
    • Electric Kettle: 1
    • Telephone in the bathroom
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Toiletries
    • Desk
    • Bathrobes
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 41 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 65 m²SUI.DX
    SUITE DELUXEPhoto unavailable4 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 75 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable10 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE EXECUTIVE

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    75 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Bathroom: 1
    • Private external bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • Turndown service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Electric Kettle: 1
    • Dining Area
    • Telephone in the bathroom
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 41 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable10 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    DOUBLE DELUXE

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Turndown service
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • Electric Kettle: 1

    Facilities with extra charge

    • Minibar
    • Central heating
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 5 m²TWN.SU
    TWIN SUPERIORPhoto unavailable7 photos

    Kempinski Hotel Khan Palace Ulan Bataar

    TWIN SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Telephone in the bathroom
    • Bathroom: 1
    • Minibar
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • Turndown service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Kempinski Hotel Khan Palace Ulan Bataar

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kempinski Hotel Khan Palace Ulan Bataar

9.0
Excellent
447 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
7.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
16 Jul 2026
sidney
This is one of the best hotels in Mongolia, but don’t expect a Ritz Carlton or Four Seasons. The furniture is old and needs updating. No Conceirge. One to two people working the front desk. It is acceptable.
8/10
Excellent
15 Jul 2026
Stephanie Petra
The breakfast and the restaurant staff were nice and helpful. The extensive breakfast buffet was a delight. The room was huge. The lady concierge and Dante were helpful. I wish I had received better service from the front desk. They rarely could offer a suggestion or answer my questions. There was not always a desire to solve problems. I had to prompt them to do something such as arrange a taxi when the hotel drivers were not available.
Self
8/10
Excellent
14 Jul 2026
Michael
Breakfast good

Have to pay for sauna is not good
10/10
Exceptional
29 Jun 2026
Rolf
Nice sheets and bathroom with razor , toothbrush etc.
Very good gym which had both machines and free weights.
Restaurant up to western standard, steak special very good.
Would recommend.
Self
10/10
Exceptional
27 Jun 2026
Jamie Lloyd
Dependable; well-located; good breakfast; large rooms
Family_with_children
10/10
Exceptional
07 Jun 2026
Marci
Friendly and helpful staff. Large ,comfortable rooms. Great breakfast and dining options.
Partner
10/10
Exceptional
02 Jun 2026
Arlita Manaay
The staff we're very helpful and courteous. The hotel is ideally located in a city center.
Friends
10/10
Exceptional
05 Dec 2025
Ellen
Friendly, clean, helpful, comfortable
Business
4/10
Poor
30 Nov 2025
Yorai
No towels, food took over 1.5 hours to artuve
8/10
Excellent
27 Nov 2025
Yumiko
Front desk staff were fantastic. They were always ready to help with a smile.
Business_and_leisure Self
10/10
Exceptional
15 Nov 2025
Eric
Great service from check-in to check-out!
Business
10/10
Exceptional
14 Oct 2025
Robert
The staff was phenomenal. They treated us like royalty. Facilities we're great. And the food at KK (on prop restaurant) was fantastic. Highly recommend.
Leisure Family
10/10
Exceptional
12 Oct 2025
Douglas
Clean and neat.
Self
10/10
Exceptional
10 Oct 2025
Robert
Excellent service and pleasant atmosphere.
Leisure Friends
10/10
Exceptional
30 Sep 2025
Ravi
Excellent proactive staff
Business Partner
10/10
Exceptional
29 Sep 2025
ALBERTO
The hotel was amazing, the service was top notch.
8/10
Excellent
21 Sep 2025
Teresita
Breakfast was plentiful and good. The room was comfortable but the bathroom was small. The shower super tight and the vanity super low. The hotel is a bit dated but they keep it clean and comfortable. The restaurant was decent with friendly service.
Leisure Partner
10/10
Exceptional
19 Sep 2025
Michael
Very friendly and helpful staff. Only hotel that we found that offered an airport shuttle. Excellent hotel and great value!
Leisure Partner
10/10
Exceptional
09 Sep 2025
Peter
Lotsa was very very helpful. It was our 47th anniversary and Lutaa and Ogda were very helpful in making it a pleasant occasion.

Also miss Bambi in the dining room was very pleasant and helpful. The food was okay but could use some improvement to be up to the kempinski intl five star standard.
6/10
Pleasant
03 Sep 2025
Sara
Not great
10/10
Exceptional
27 Aug 2025
Frank
Lovely well run, maintained and clean property with excellent friendly staff and a most personable GM.. io would strongly recommend as excellent choice in UB
Self
10/10
Exceptional
08 Jul 2025
josephine
Staff comoetency and excellent customer service. Bed was very comfortable!
Leisure Self
10/10
Exceptional
07 Jul 2025
Kornelis
On oasis of high level comfort and dining in central, busy Ulaanbatar
10/10
Exceptional
06 Jul 2025
Joseph
had a good time.
Leisure Self
8/10
Excellent
27 Jun 2025
Richard
No major issues
Leisure Friends
10/10
Exceptional
26 Jun 2025
Andrea Ignacio
Excellent service, and communication.We asked for transportation for our late flight into UB and were promptly serviced with a friendly driver from the hotel who was waiting for us. Very friendly and professional staff, always ready to assist and provide info on places. The spa is great with a wonderful masseuse and we used it twice, would have used it more if we had time, great price and service. Breakfast is also good and convenient, and the small coffee shop also has a breakfast option. Location wise, it's about 20-30 min walking to the center, museums, etc. Excellent service overall and would definitely stay again.
Leisure Family
10/10
Exceptional
13 Jun 2025
Maria
Easy check in. Friendly and welcoming reception staff. Spacious twin room, tea/coffee in the room with extras supplied when requested. Bath and shower in bathroom and a loo that did everything but cook the dinner! Good quality bed linen and great comfy pillows.

Negative - flex not long enough for the hair dryer to see into a mirror. Needs addressing.

Did not eat there but had a take away breakfast from the coffee shop. Presented in a box and was lovely.

Near plenty of shops and restaurants. Walkable to key sights. Easy for guides to pick up from.

Leisure Friends
10/10
Exceptional
12 Jun 2025
Alan
Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.
Partner
8/10
Excellent
07 Jun 2025
Richard
Too hot and window handle broken so we couldnt leave it ajar.
Leisure
8/10
Excellent
01 Jun 2025
Mark
A home away from home in Ulanbaatar. First, kudos to the wonderful staff. Everyone was so nice and helpful. I was welcomed warmly (and by name) often. The front desk set me up with a great driver and guide for a day outside the city at a very reasonable price. Service at breakfast was incredible. Even though it is a buffet, they still check on you frequently and bring you special juice blends and other treats. Food at the restaurants is very good overall. My room was large and comfortable. I had to do some work while I was there, and WiFi worked fast and well. Great bathroom. Loved the Japanese toilet. I probably should give five stars, but I didn't love the pillows. Also, the location, on the eastern edge of the rectangle that defines the City Center means the hotel is a little bit far from some of the attractions. UB is a very walkable city, but the hotel's location adds about 30 (mostly easy) minutes each way to every exploration. Overall, though, I was super happy with the Kempinski. They work hard to make you happy, and I was happy.
Leisure Self
10/10
Exceptional
26 May 2025
Ksenia
Favourite hotel in Ulaanbaatar. We will be back again!
Leisure Friends
10/10
Exceptional
19 May 2025
Verified traveler
The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.
Business Family
10/10
Exceptional
17 May 2025
Brian
Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.
Leisure
6/10
Pleasant
18 Apr 2025
Tineka
The staff tried to correct their errors. I did not like that upon check in the staff did not know that they were a vip property.
Leisure Partner
10/10
Exceptional
13 Apr 2025
Thane

No need to look elsewhere

Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski!
Friends_and_family Friends
10/10
Exceptional
26 Mar 2025
Thane

Unparalleled Mongolian hospitality

This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous
Friends_and_family Friends
8/10
Excellent
15 Nov 2024
Angrez
All over fantastic
Business Partner
10/10
Exceptional
21 Oct 2024
severino
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Leisure Self
8/10
Excellent
19 Oct 2024
Sharon
Wonderful staff, very good Japanese restaurant, room in need of repair and upgrade.
Leisure Self
10/10
Exceptional
10 Oct 2024
Steve
Very nice, clean, modern hotel!
Leisure Family
8/10
Excellent
09 Oct 2024
Sharon
Restaurants in the hotel were good, especially the Japanese food. Hotel staff wonderful. Hotel room itself in need of repair and upgrade.
Leisure Self
8/10
Excellent
07 Oct 2024
Tian
A descent hotel in Ulaanbaatar, furniture a bit run down, but I guess you cannot expect much in Mongolia. Breakfast is just so so, but the food in the ground floor lounge is good.
Business Self
10/10
Exceptional
29 Sep 2024
Frances
Good taxi service
Business_and_leisure
10/10
Exceptional
26 Sep 2024
Fadi
Great staff great hotel, very clean and very comfortable bed
Leisure Self
10/10
Exceptional
22 Sep 2024
Hernan
They even prepared breakfast to go since we had an early flight.
Leisure
10/10
Exceptional
21 Sep 2024
Kremena
Good breakfast with enough options.
The room was spacious and comfortable.
The hotel is a bit far from the centre but there’s a bus stop a few minutes away and around 40 minute walk.
Leisure Family
10/10
Exceptional
14 Sep 2024
Yaling
Clean and convenient
Business Partner
6/10
Pleasant
08 Sep 2024
Peter
This hotel is not convenient location, restaurant service was horrible, waited for 30 minutes then told ten more minutes, almost empty bar area, reception staff were good.
Leisure Self
10/10
Exceptional
30 Aug 2024
Michael
Staff was wonderful. Breakfast was very good.
I was put in a smoking room, had to change room and was not given same level of room as they said they only had twin rooms. But everything else was great
Business_and_leisure Self
10/10
Exceptional
21 Aug 2024
HA
Room and bed
Business_and_leisure Family
10/10
Exceptional
20 Aug 2024
Mark

Really nice hotel.

Really nice hotel as you'd expect from a Kempinski. Quality room size and details. Quite small hotel for the brand and a bit further away for the main attractions. Excellent reception service for taxi ordering and explanations.
Friends_and_family Family
10/10
Exceptional
17 Aug 2024
ARTHUR
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
10/10
Exceptional
13 Aug 2024
Felicia
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Leisure Partner
6/10
Pleasant
12 Aug 2024
Chen
Room size was nice. Hotel Staff and Restaurant needs training. Definitely not 5-stars...closer to 3 stars with the quality of restaurant and Waiters/Waitresses often getting wrong orders. Very disappointing. Room cleaning staff was very good. This is at best 3 stars and thus the rates is correct...but do not say it's 5 stars with great rates.
Leisure Partner
10/10
Exceptional
05 Aug 2024
Joan
Great location in UB, close enough to shopping, restaurants. We ate at the restaurant for dinner and it was quite good. Breakfast was excellent at the hotel. Rooms are comfortable and spacious although by today’s standards a bit dated. That did not concern us in the least … but bathroom are updated. We would recommend staying at the Kempinski.
Leisure Partner
10/10
Exceptional
31 Jul 2024
Joan
Third time staying at the hotel. Staff are great and restaurant very good and easy option when you don’t want to go out.
Leisure Partner
10/10
Exceptional
10 Jul 2024
Joan
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Leisure Partner
10/10
Exceptional
19 Jun 2024
Lawrence
When we checked in I asked if breakfast was included. The clerk at the front desk said it was. Next morning we went down to breakfast and only after we had got our food (buffet) did they tell me it was not included which was an additional $25 a person.
Leisure Family
8/10
Excellent
19 Jun 2024
Howard
I receive a upgraded room by filing a complain about the broken toilet, then they upgraded me to a room on my second day of my 3 days staing this hotel.
10/10
Exceptional
09 Nov 2023
Christian

Delightful

Great Service, Breakfast is fantastic and the various amenities and mix of restaurants helps with variety. The Lundry service is phenomenal. There was nothing I can think of that lacked in this experience. I was there for 8 days, and it was delightful.
Friends_and_family Family
8/10
Excellent
05 Oct 2023
Joshua
The Kempinski Hotel Khan Palace is a solid place to stay. It is one of two five star hotels in Ulaanbaatar, the other being the ShangriLa whose room rates are more than double the price. The Kempinski rooms are old fashioned, but they are large, clean, very functional and the king size bed was very comfortable. Bathroom was also nice and included a Japanese washlet type toilet. The breakfast in the lobby restaurant was outstanding with lots of food choices. Front desk was super helpful and accomodating. Finally, the Japanese sushi restaurant on the second floor was very good! I highly recommend this hotel.
Business Self
10/10
Exceptional
25 Sep 2023
Otto
Nice comfortable place. Helpful staff. All the amenities.
Business Self
10/10
Exceptional
22 Sep 2023
Otto
It was great.
Business Self
8/10
Excellent
22 Sep 2023
Tariq
An overall decent hotel. Needs some updating to rooms
Leisure Self
10/10
Exceptional
14 Aug 2023
Yaling
Love it!
Business Partner
10/10
Exceptional
18 Jul 2023
susan
Rooms were lovely. Very spacious and clean. Nice bathrooms and amenities. Breakfast had a large selection of items. Ate dinner in the lounge one evening and the food was good. Had a fabulous massage from Tuya
Leisure Friends
10/10
Exceptional
02 Jun 2023
Edwina
I had a most excellent stay for two weeks in May 2023. Loved the room, service and restaurants. I was looked after like family.
Leisure Self
6/10
Pleasant
13 Feb 2023
Byong Sook
The room was quite cold even though I adjusted the max heating temperature.
Business Self
10/10
Exceptional
04 Sep 2022
Warren
Very upscale rooms, friendly staff, incredible breakfast
Leisure Friends
8/10
Excellent
25 Jan 2020
conghao
to be honest. I expected more about this stay. maybe the problem is the season. not many guests there so the service was just so so. not many choices for breakfast and at dinner the waitress was not so active. but room is ok. big and comfortable.
Self
10/10
Exceptional
27 Nov 2019
Rick
It was a most enjoyable stay. Love this hotel, and would go back for another visit. Compliments to the staff in the restaurants, bar, spa and the front desk who took such good care of me.
Leisure Self
10/10
Exceptional
30 Oct 2019
Ann

Amazing hotel

Amazing hotel
Partner
10/10
Exceptional
18 Aug 2019
Verified traveler
The entire staff was super helpful and friendly! They were all very sincere in being helpful and friendly, not like they were being that way because they had to.
Leisure Partner
10/10
Exceptional
17 Aug 2019
Jeuel
spacious room and bathroom are excellent
But the old historic hotel has only two small elevators.
Friends_and_family Family
10/10
Exceptional
16 Aug 2019
Verified traveler
Staff were very friendly and helpful. The room was spacious, clean and comfortable.
Leisure Family
10/10
Exceptional
09 Aug 2019
Verified traveler
Staff were very friendly and welcoming... and helpful to get around the city, with good recommendations on what to do...
Leisure Self
10/10
Exceptional
08 Jul 2019
Vera

Excellent

Room, breakfast, restaurants in the house are of high quality
8/10
Excellent
18 May 2019
Verified traveler

First rate hotel in not a great neighborhood.

This hotel is really a class act. The room is designed for comfort, the restaurants are great, breakfast is very nice, staff is friendly and requests for wake up calls, taxis, take-away meals, etc. will be satisfied in meticulous detail. Just don't hang around the neighborhood streets late at night, and avoid the local pubs after hours. Take a taxi to the restaurants and bars around Sukhbaatar Square or the State Department Store instead.
Partner
10/10
Exceptional
12 May 2019
JetSetterSteve
Friendly helpful staff, central location, spacious rooms
Business Friends
8/10
Excellent
08 May 2019
Eric
Good: Big room with comfy beds and good bathroom

Less good: food was mediocre. Breakfast items often missing and not restocked (restaurant attendant did not notice anything), dinner food very average (even the Mongolian food was dry, and the desserts were overcooked)
Leisure Family
8/10
Excellent
01 May 2019
SheetalChoraria
Staff will go out of the way to make you feel comfortable!
Business_and_leisure Self
10/10
Exceptional
28 Apr 2019
Verified traveler
The service was exceptionally good. The staff were really helpful and friendly.
Leisure Partner
8/10
Excellent
06 Apr 2019
Neil

Friendly and Helpful

Friendly and helpful staff. Really good tapas bar. Very good spa centre. Breakfast buffet was a little disappointing. But overall would definitely recommend the ‘Kempinski’.
10/10
Exceptional
08 Jan 2019
Verified traveler
The hotel was very central. The staff were absolutely amazing and friendly. Met everyone! They treated us so well! I would highly recommend this hotel. They made our stay memorable!
10/10
Exceptional
25 Oct 2018
JAYME R C

A Kempinski is Always a Guarantee of a Good Stay

This Kempinski is very comfortable, has a professional staff, the breakfast is well served, the daily rate was very interesting for my budget, but the location is not the best, somewhat far from the city center.
10/10
Exceptional
02 Oct 2018
Kerstin
Very comfortable hotel, elegant and yet cosy room with high-level of comfort.
10/10
Exceptional
21 Sep 2018
Daniel

Best hotel to stay in UB

Very good hotel to stay when you go to UB. Staff is friendly, helpfull and fluent in english.
Friends
6/10
Pleasant
14 Sep 2018
Verified traveler

Proposition in hotel

Hotel good but experience of the locals made my trip a bit off putting.
10/10
Exceptional
02 Sep 2018
Teresa L

Great room and breakfast, good location

Very nice rooms and wonderful breakfast. Friendly staff, with good English. A bit of a walk from the center of town, but doable.
Friends
10/10
Exceptional
24 Jul 2018
Pushpa
The staff are absolutely wonderful. The hotel is very clean and rooms are spacious and well maintained.
Will use this hotel again for sure.
10/10
Exceptional
08 Jun 2018
Patrick
This hotel is excellent the staff are very helpful, friendly and professional our stay could not have been better
10/10
Exceptional
11 Apr 2018
Leonie
I just want to thank all of the staff at the Kempinski for THE BEST stay in Mongolia, everyone was so professional and friendly! I especially want to mention Guillaume Galvez who is doing an EXCELLENT job in the Restaurant and all his staff - The Breakfasts are exceptional! and he is very nice to the guests!
The Staff of the KK Lounge - The Manager and Deputy Manager ( Scottish? and Turkish?) are very friendly and made us feel so welcome. The atmosphere in there is relaxed yet elegant and again the Staff are above and beyond helpful - Special mention to Belit? who is an excellent waiter, very helpful , polite and professional. Honestly having this lovely place to stay for our Trip/ Holiday just made it for us...everyone there was so obliging , right down to the Concierge boys who are also very professional!
We cannot fault anything.....Thank you so much for a wonderful , trouble free stay!
You should be proud of all your Staff
Yours Sincerely
Leonie & Steve Geary - Australia
6/10
Pleasant
18 Jan 2018
Verified traveler

호텔 룸은 깨끗하나 위치와 조식부페가 별로임

호텔 직원이 친절하고 룸도 깨끗하나 위치가 시내중심에서 약간 떨어져있고 조식 부페가 그간 묵은 호텔 중에서 하위권임
6/10
Pleasant
27 Nov 2017
Fred

Hotel is old. Restaurant closed for renovations.

Located at very busy noisy intersection of several streets. Needed to clean clothes but no dry cleaning on weekends. Room ok but not 5 star. Would not recommend for the price.
8/10
Excellent
10 Nov 2017
heather

Central

Comfortable, central and clean. Standard quality for a hotel in this group. Perhaps more of a business venue than tourist
8/10
Excellent
14 Oct 2017
gail
Very comfortable bed pillows and cover. The room was good. The lobby was ok. Location was good
6/10
Pleasant
16 Sep 2017
Raj

Just so-so

The Deluxe room was large, but the carpet was not clean enough. There was a constant smell in the room, didn't feel fresh. The concierge gave us wrong information on two occasions. Breakfast is so-so. All in all, an average hotel at a high price for the place. I guess there are limited options in Ulaanbataar, so this may be better than most hotels. The location is a little away from city center, so that is not great either.
10/10
Exceptional
09 Jul 2017
Ken

Nice place and high quality

I stayed at this hotel for business trip. It was very convenient.
10/10
Exceptional
06 Jul 2017
Michael

Best Choice in Ulaan-Baatar!

There are many choices of hotels in Ulaan-Baatar. I have standardized on using Kempinski because of their locale (near two excellent coffee shops and a great bakery), their spectacular breakfast (can't beat the quality and cost) and the comfort of their rooms. But the clincher for me is their incredible training to be customer focused. When my luggage was lost in Beijing, they relentlessly pursued the airline to deliver my luggage. Being fully engaged in business and not able to spend the hours on the phone (let alone finding a ready Mongolian speaker to assist) - the concierge was able to resolve the issue and get my luggage to the hotel. That for me is priceless and a practical example of what customer-focused service is about. For these reasons, I strongly recommend not looking at all the other choices and choose Kempinski.
10/10
Exceptional
01 Jul 2017
Verified traveler

Very nice hotel.

Staff were very accommodating and friendly. Roommwas great.
One warning is that the bed size is not guaranteed. We booked a king bed and when we checked in we're told they only had a king available in a smoking room. After some
Discussion we were upgraded to a suite somit all worked out well in the end. Staff were courteous and professional throughout.

Location & surroundings

Kempinski Hotel Khan Palace Ulan Bataar
East Cross Road Peace Avenue 178 Bayanzurkh Distri, 178 ., Ulaanbaatar, Mongolia

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Kempinski Hotel Khan Palace Ulan Bataar

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