Name: Andersia Poznan a member of Radisson Individuals
Address: Plac Andersa, 3, Poznan, 61894, PL

6/10

Pleasant

30 Jun 2026

Samantha

Had a great stay however did have an issue towards the end of our stay with the maids going through our belongings.

Would definitely recommend locking all suitcases and putting valuables in the safe as a precaution.

Family

8/10

Excellent

13 Jun 2026

Linda

The room was spacious and clean. Nice breakfast buffet.

Partner

10/10

Exceptional

25 May 2026

viktoriya

Nice hotel, friendly front desk staff. Great location.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

bryan

Leisure visit to Poznan by train.

Partner

6/10

Pleasant

19 May 2026

Howard

The bathroom walls are 100% glass. Absolutely NO privacy!

Self

10/10

Exceptional

29 Apr 2026

Daniel

Staff were so friendly, hotel was great, and spa had great opening times and super clean, hotel was in a great location

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

michael

Great breakfast, pool and sauna facilities were excellent and location was good to, highly recommend

6/10

Pleasant

21 Jan 2026

Trent

Hottub, isn't hot just 33.5 degrees.

Leisure Self

8/10

Excellent

07 Jan 2026

Renae

Yes

10/10

Exceptional

21 Dec 2025

Aleksander

Best place, nice breakfast and pool

Friends_and_family Family

8/10

Excellent

09 Dec 2025

kathryn

Room was lovely and clean, very comfortable bed and lovely bathroom, shame there wasn't an english film channel as its nice to chill out in the evening having spent all day on your feet exploring and shopping. The reception team were very courteous

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Wioletta

Fab breakfast, extra hot and powerful rain shower, lovely and professional service. However, slightly smelly room on entrance, cleanness of the room a bit questionable, tv and tv’s cables hanging off the wall.

Self

10/10

Exceptional

14 Oct 2025

robert

Clean room with good views. Excellent blsckout curtain

Self

10/10

Exceptional

05 Oct 2025

THOMAS

Probably one of the best breakfast buffet in all our stays in Europe. The hotel location is right smack in the middle of the old town Poznan

Partner

4/10

Poor

03 Oct 2025

Safwan

The hotel is old and the rooms are not well maintained. I requested from them to fix the toilet door that was about to fall apart, nothing was done although I was there for three nights. Not recommended.

Leisure

2/10

Poor

28 Sep 2025

Olga

Lack of cleaning, lack of professional approach to the customer.

Business

8/10

Excellent

01 Sep 2025

Verified traveler

Nice hotel but there is room for improvement

Hotel has a nice gym, swimming pool and sauna. The jacuzzi was nice but wasn’t hot enough and turns off every 5 min. They charge to rent a robe or slipper to use for the pool. I think the hotel needs some upkeep as well. Breakfast had good selection if you come early but didn’t replenish some things later. Overall, the hotel was good but not excellent.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2025

Zivile

Super nice hotel

The front desk was incredibly friendly and understanding (having a child with special needs that was very appreciated). Really outsanding.
The breakfast was super good and atmosphere as well.
Swimming pools took a lot of our time :) - warm and very nice!

10/10

Exceptional

22 Jun 2025

Joanne

Fantastic hotel short walk to the old square

10/10

Exceptional

01 Jun 2025

Mariusz

Great place to stay

Leisure Partner

10/10

Exceptional

28 Apr 2025

Oksana

Pool, spa, bar ❤️

8/10

Excellent

24 Mar 2025

Matthew

Very enjoyable stay with our two children. Hotel was clean with friendly staff. Breakfast selection was excellent. Room was spacious and ideal apart from the sofa bed was quite uncomfortable. Only downside was the pool was closed for our stay and that was the main draw of staying here. Would happily come back again though

Leisure Family_with_children

2/10

Poor

13 Mar 2025

Verified traveler

The hotel is old and requires a major renovation. The hotel does not meet the requirements for a 4-star hotel. The bathroom is dirty, full of moisture, which is why the wallpaper is peeling off the walls. There are no bathrobes or flip-flops in the room - these, according to the reception, can be rented in the spa area, but I was unable to do so. Service at a very low level. Inadequate price-quality ratio. There are many better and cheaper hotels in the area. I do not recommend.

Business

8/10

Excellent

24 Feb 2025

Jeremy

Decent quality hotel

High quality hotel near to the town centre with a great spa. Nice room though the plug sockets on one wall didn't work at all, including the one for the tv. That and the lack of plug socket for the hairdryer on the bathroom were the only negatives

Friends_and_family Friends

10/10

Exceptional

27 Jan 2025

Verified traveler

Overall it was a Nice stay

Overall it was a Nice stay . Kind staff and good service. The hotel started to look a little bit older but the room is clean and nice. One thing to improve - the pillows are not comfortable and need to be changed .

Friends_and_family Friends

10/10

Exceptional

30 Dec 2024

Jan

Spent a week here, great hotel. Modern, clean and near downtown attractions.

Business_and_leisure Self

8/10

Excellent

25 Oct 2024

Barbara

Staff at front desk seemed to me a bit standoffish.

Leisure Family

10/10

Exceptional

22 Oct 2024

Vladimir

The pool, sauna and the gym

Leisure Self

8/10

Excellent

21 Oct 2024

Ryan

Very good overall stay; relatively central location for walking moderate distances. Modern, comfortable, well maintained hotel. Shower infrastructure was confusing/difficult to use however made do regardless. Reception staff were courteous and took pride in their work/position. Would probably stay there again given its midpoint location between rail station and Old Town, along with many nearby amenities.

Leisure Partner

8/10

Excellent

13 Oct 2024

Brendon Sullivan

Short family break.

We think for the price the rooms should be cleaned daily. We know you can ask for it but shouldn't have to. The 11am check out is too early it should be 12.
The rooms overall are nice but they look well worn in some areas. Lots of space and comfort to use.
Pool areas very good and clean with easy to use facilities.
Breakfast amazing with loads of choice.

Partner

6/10

Pleasant

07 Oct 2024

Janice

A little worn. The new bathroom was modern but not practical. Glass door not visible, a hazard and the shower floor was very slippery when wet

Leisure Family

10/10

Exceptional

15 Sep 2024

Catherine

Beautiful hotel, stunning rooms

Leisure Self

10/10

Exceptional

11 Sep 2024

sang

All good

Leisure Family

8/10

Excellent

10 Sep 2024

Debbie

Always a pleasure to stay here. Only grip is they do not give room service on stays over 1 night. Bathroom towels are not refreshed, coffee & wTer not replenished which I don’t find acceptable. Despite asking each time I visit it never happens. It’s a beautiful hotel, lovely spa and great bar & food.

Business

4/10

Poor

08 Sep 2024

Luke

The hotel is looking quite dated. I chose this hotel because of the pictures on Expedia, it looked fresh and modern. Unfortunately the 2 rooms we stayed in were not representative of the pictures shown. There was no colour in the room, just grey, black, white. The pictures on the walls had been removed leaving just the screws in the walls. It left the room just feeling quite bland.

Staff were great, location was good but charging 120zl (30 euros) for parking is extortionate.

Leisure Family_with_children

8/10

Excellent

03 Sep 2024

Ted

Property itself was great. One suggestion would be to make the shower floors less slippery.

Leisure Family

10/10

Exceptional

29 Aug 2024

Vincent

Family holiday

The hotel was excellent and was located in a very good place within the city. Close to all amenities. The premium room was spacious and very clean.

Friends_and_family Family

8/10

Excellent

19 Aug 2024

Carly

Clean modern hotel, good location

The hotel was modern, clean and about 15 minutes walk to the city centre.

I think the rooms were well priced, but the parking is quite expensive.

Partner

10/10

Exceptional

11 Aug 2024

Monika

Great swimming pool and sauna, modern and clean, good choice of breakfast buffet, great service. Secure underground parking, highly recommend!

Leisure Family_with_children

10/10

Exceptional

01 Aug 2024

MUNA

Very good hotel

The reception was very wonderful and the treatment was great. The rooms are spacious and there is cooperation between the employees.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2024

Aaliyah

We decided to treat ourselves in our last night in Poznan and we loved our stay! Hotel was clean, hotel staff was so helpful and the breakfast was 10/10.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2024

J

Great place for all occasions

Stayed here many times wouldn’t consider anywhere else in Poznan. Beautiful hotel with no more than a 10 minute walk to anywhere

Friends_and_family Family

8/10

Excellent

13 Jul 2024

Michael

Very clean and central.

6/10

Pleasant

27 Jun 2024

Remigiusz

It’s a really nice hotel, which is conveniently situated for shopping and sightseeing. Great facilities. What lets it down is the staff, some who make you feel like an inconvenience more than a guest. We arrived quite late in the hotel after a long flight. We were travelling with our 5month old daughter, which added to the stress & tiredness. We ordered room service as it was too late to go out and we needed to get our daughter to sleep. After 40min of waiting I called the room service again just to be told that the restaurant is busy and the restaurant takes priority so we need to wait another 15min. And it wasn’t said in an apologetic way more like we’re doing you a favour. After 25min the food arrived and once I signed for it and took it in, I discovered my wife’s order was wrong. Rather than a tofu Roman salad she got chicken and bacon Roman salad. So I called again explained the situation and was told that they will re-do it. Ok fine. After 10min they called to say they don’t have tofu and if I can pick something else. So we asked for the prawn version, but in the end got the tofu salad (?!). After such hassle we thought it makes sense to mention it at check out as we felt like they should have taken the price of the salad off, not because it was expensive but as a matter of principle. However, the supervisor on the desk (Paulina) said that we waited too long and she can’t do anything about it, in a manner that made us feel like we inconvenienced her.

Leisure Family

10/10

Exceptional

24 Jun 2024

Alan

Great hotel in a perfect location

My wife and I stayed at the Andersia Hotel (Suite) for one night in June 2024. The hotel was perfect for our stay, located very close to the old town, with reasonable rates. The room had everything we needed, was well appointed, clean, spacious and quiet. It had all the things we usually look for: an electric kettle, coffee maker, fridge, blackout curtains, iron and safe. I saw a complaint about the price of parking (120 PLN/day), but this seems to be the standard if you are in or close to the old town parts of cities in Poland. I paid 150 in Wroclaw for outside parking, and 120 for street parking by the hotel in Krakow; parking in Andersia is in a very spacious underground parking garage. All the employees were very friendly and helpful. I would recommend this hotel if you visit Poznan.

Partner

10/10

Exceptional

08 Jun 2024

Angela

Great hotel. Well situated. It is a 15min walk to the Old Town Square. There is a shopping centre over the road. The hotel staff were very polite and helpful. The room was spacious and had a great window seat. Our room had a veiw over the city.
The room was very good size and very clean.

Leisure Family

10/10

Exceptional

06 Jun 2024

Malgorzata

Amazing hotel

Amazing hotel. Mix of classic and modern style. The girls in the reception were helpful and very kind.
The rooms are spacious and the bed clothes very soft.
The bed very confortable and the bathroom amazing.

Business

10/10

Exceptional

04 Jun 2024

Verified traveler

Amazing hotel, highly recommended

Fab hotel, highly highly recommended.
I have saved this hotel for future visits to Poznan.

Business

10/10

Exceptional

20 Feb 2024

Giuliano

Highly recommend

Nice big hotel, with big rooms, wonderful service and excellent restaurant & bar.

Business

10/10

Exceptional

11 Jan 2024

Enrico

A pleasant stay with excellent customer service from the Front Desk Supervisor Paulina. The entire staff was extremely accommodating, and responded to all questions and requests. Newly open pool and saunas are beautiful and a pleasure to spend time at. Great variety of choices at breakfast and again friendly personnel. Location is top notch with Stary Browar Mall across the street and only15 min walk to the Old Town. I will definitely be back!

Business_and_leisure Family

10/10

Exceptional

05 Jan 2024

Fadi

Great stay over all

10/10

Exceptional

27 Nov 2023

Iwonna

Good location, nice room with beautiful view.

Business Friends

10/10

Exceptional

09 Oct 2023

Laila

Excellent Customer Service, comfortable bed, great shower and amazing location. Online check in prior to arrival was very convenient. The hotel had our room ready, the buffet breakast had alot of options and we were impressed by the variety. The hotel is right across from the Stary Browar mall which had a huge variety of stores, also a large Carrefour Supermarket and Rossman drugstore in the mall. The mall had a nice atrium with upscale dining for the evenings you want to dine nearby the hotel. We walked 15 mins to the Old Town restaurants and cafes, enjoyed many beautiful Poznan sights, the cathedral and museum, tram 2 mins from hotel, and walking distance to beautiful churches Corpus Christi and St. Martin's. St. Martin's street was a close walk from the hotel and alot more restaurants to choose from. We will definitely return on our next visit to Poznan.

Leisure Family

2/10

Poor

24 Sep 2023

Jaroslav

No VIP welcome. Pool In reconstruction. Additional fee for parking. Hotel management behavior terrible. Hotel stuff entered the room without permission and harmed privacy.

Business

10/10

Exceptional

26 Aug 2023

David

Next to a shopping centre

Leisure Family_with_children

10/10

Exceptional

13 Aug 2023

Marek

Great comfort, reasonable price.

Large suite was amazing and great value for what we got. Large bathroom behind glass wall was probably the highlight. Shower super comfortable. Another toilet was there which is good although our stay was too short to ever use it. 2 modern TV, great view from the window on Stary Browar, comfortable bed. Staff was nice and very helpful. Breakfast was not good to add as it was pretty nice and good for our family of 4. Parking we found too expensive so we used city parking 100m away. Probably parking would make more sense if we stayed longer. Unfortunately swimming pool was closed but probably the reason for this good price and we would not be able to use it arriving late.

Friends_and_family Family

10/10

Exceptional

12 Aug 2023

Samir

Excellent hotel.
Nice location close to old market.
Friendly staff and good breakfast.
Unfortunately the old town is under big renovations, so it is not worthy visiting Poznan until they are finished.

Leisure Partner

4/10

Poor

30 Jun 2023

Ricardo

The Spa that is always under refurbishment.

I use this hotel because of having a SPA and it's well located, with a shopping mall, restaurants, and all amenities nearby, but unfortunately for the second time that the SPA is closed.
Notifications are only received after doing the booking, which leads to some frustration.

Business

10/10

Exceptional

02 May 2023

Michael

Excellent Hotel. Best in the Area.

Business_and_leisure Family_with_children

6/10

Pleasant

27 Apr 2023

Alexander W

I booked this hotel for a couple of nights to stop with my daughter. The wellness area was the key for us to have a great time. There is no information about this that it was closed for 3 months. I did stay in Andersia a few times before. The location is perfect, breakfast is ok but the rooms and hotel itself need refurbishment.

Friends_and_family Family

10/10

Exceptional

25 Apr 2023

Lawrence

Convenient and value for money

Business Self

6/10

Pleasant

01 Apr 2023

Merve

no oxygen in the rooms

air conditioning system is bad there is no oxygen in the rooms

10/10

Exceptional

06 Mar 2023

Armin

Nice modern hotel not to far away from the city center. Large shopping mall right across the street. Plenty of good restaurants and bars in walking distance.
Our room was at the 9th floor whish is the executive suite floor.
Our executive suite was large with a large bathroom, and soaking tub.
View from the 9th floor is nice overlooking the city depending on your room location. Unfortunately the spa/wellness are was closed during our stay due to renovation work.
We definitely coming back if we stay in Poznań

Business Self

10/10

Exceptional

20 Jan 2023

Stanislav

Perfect stay

Everything was absolutely perfect. Especially breakfast. Unfortunately I missed my second breakfast. Kitchen prepared for me breakfast box. It was really excellent!!

Business

6/10

Pleasant

18 Jun 2022

Gregor

Quite good, would stay elsewhere

Well located, not the newest hotel, could do with a refurbishment. Well priced

Business

10/10

Exceptional

30 May 2022

Bella

The area of the hotel is being renovated including entrance to the hotel

Leisure Partner

2/10

Poor

07 May 2022

Marek

loads of construction around, noisy jackhammers at 7 am; no parking/ taxi access to main door

Leisure Self

10/10

Exceptional

12 Mar 2022

Anne Marie

Stay was lovely. Great Service

Partner

8/10

Excellent

12 Feb 2022

Wayne

Not as great as remembered - room for improvements

It was our 4th visit to IBB Andersia. On this occasion we had a room on 7th floor with view of Stary Browar shopping centre, which was nice. The condition of room not as great as we remembered, bathroom sink was scratched and plug slightly blocked/damaged, making the water flow extremely slow. Due to pandemic, housekeeping was available only by request - no problem getting your bins changed when asked, but due to that waters should be pre-stocked in fridge for the duration of the stay (4 nights in our situation) and it was not, small detail but very important if you don't want housekeeping entering the room due to covid. We also had no extra pillows in the wardrobe with only one pillow each set on bed, that is rather sad. Plenty of extras in the room but lack of essentials like toothpaste, not an issue but more needed than shoe polish or sewing kit. Upon arrival check in was non existing, would be lovely to be welcomed back, offered dinner reservations or asked if we would like to add breakfast or slippers for the pool. No one offered taxi service or luggage storage upon departure. Welcome map of local area should be provided to non locals. The asrtwork on walls very tired. The remaining list is long, but overall due to location it is still the best choice for us, therefore we will return again.

Partner

10/10

Exceptional

22 Dec 2021

Stephanie

This hotel was in the perfect location for touring and experiencing the country of Poland. Staff was friendly and spoke English. Staff aided me in getting a text and finding the best places to eat. My stay here made me experience in Poland perfect!!

Leisure Partner

10/10

Exceptional

05 Dec 2021

Thomas

Great location and breakfast

Leisure Partner

10/10

Exceptional

26 Nov 2021

sharon

Excellent Hotel

Excellent Hotel. Perfect location, very clean and spacious room. The stuff were very helpful, especially Nataly. Would definitely come back.

Self

10/10

Exceptional

06 Nov 2021

Clare

Excellent hotel, good location. Room was spacious and comfortable. Only issue was the temperature in my room, the aircon was broken, but was quickly resolved by the staff, got moved to an upgraded room.

Leisure Self

10/10

Exceptional

02 Nov 2021

Philip

Great hotel in a great location.

What an amazing stay I had at IBB Andersia Hotel. This hotel is perfectly located next to a massive mall, 10 min walk to the centre where everything happens from bars, restaurants, clubs etc. There is a local shop within 2 minute walk, various places to eat a few minutes walk from the hotel. Now to the hotel: I got upgraded to a junior suit which was absolutely fantastic! Great views, great space and nicely decorated. Customer service at the hotel is great, service by staff was fantastic. And hotel has a hotel bar downstairs which was nice, and a nice indoor swimming pool spa area. It’s not very big but they have a good gym for a hotel. So if you want to workout then hit the sauna & pool then you can enjoy that at the hotel. Hotel also offers 24 hour room service which I used once, food was good but food options for the mains wasn’t to great. Also from 7-10.30 is a nice buffet breakfast with good options but those options stayed the same every morning. Still a great breakfast nevertheless. When I’m back in Poznań I will 100% be staying at this fantastic hotel again. Thanks to the guys at IBB Andersia Hotel.

Self

8/10

Excellent

08 Oct 2021

Keith

The swimming pool was closed for the 3 days of my stay,this was why i booked this hotel for the pool,i stayed in this hotel before and loved the pool area.This was a disappointment for me.

Leisure Family

10/10

Exceptional

04 Oct 2021

Sonia D

Lovely top floor view. Spacious bathroom! Indoor pool was nice and warm and location was great!

Leisure Family_with_children

10/10

Exceptional

11 Sep 2021

Mr.J

Excellent Hotel

Excellent hotel 😀 will stay again.
A Big Thank You to Natallia on reception for all her help with photo copies for hospital appointment.

Partner

10/10

Exceptional

31 Jul 2021

Bernardas

5 ⭐️

As usual- 5 stars. Staying here 5 years in the row- will continue. Best in Poznan.

Friends_and_family Family

8/10

Excellent

14 Jun 2021

ali

Good value for money

Overall it was a good stay, the reception and staff were very friendly and accommodating. The car park could be free for the hotel guest!

Business

10/10

Exceptional

13 Jun 2021

Verified traveler

Amazing hotel in a perfect location. Old Town and a large mall is 3 mins walk away. Plenty of food and cultural experiences.

Business_and_leisure Family_with_children

10/10

Exceptional

20 Oct 2020

Val

Was everything good, I liked the place it’s perfect place for great price

Friends_and_family Partner

10/10

Exceptional

09 Sep 2020

Ian

Superb

Excellent location we had a suite was very impressed as of all of my years of travelling it was great to have two toilets one as a separate kind of cloakroom staff great and breakfast was amazing

Partner

8/10

Excellent

30 Jul 2020

Pawel

Good hotel

Overall pleasant stay. Nice staff, good location. Breakfast was average but staff serving it was great. Bit confused about room service - if I could order it it not. Bar closed ( I guess due to Covid). Shopping centre nearby and casino just outside if you like a bit of gamble.
Swimming pool opens at 12 noon. Bit late especially if you are morning person who preferred to exercise first think after waking up.
Overall recommend this hotel as good and strong 4* hotel. Will stay again.

Self

10/10

Exceptional

04 Jul 2020

Anne Marie

Stay was amazing. Excelent customer Service. I can recommend this place 100%.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2020

Piotr

nice

Great stay

Business

10/10

Exceptional

22 Feb 2020

Malgorzata

Hotel byl super. Mila obsluga swietny basen i sauna.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2019

Verified traveler

5*

Fantastic hotel. Would most certainly recommend. Friendly bar staff and most importantly extremely clean hotel.

Only negative is we arrived early and were advised we could not check in early (possibly a company policy) although gentleman didn't bother checking whether it would be possible! Was kindly offered to explore the city and leave luggage with staff behind counter.

Friends_and_family Friends

8/10

Excellent

20 Nov 2019

patrick

The hotel was fine but on line it state's that the hotel has airport transfers, this was not true. False statement.

Friends_and_family Family

10/10

Exceptional

07 Nov 2019

Verified traveler

Good location, good breakfast and the reception was very helpful.
The main problem was the swimming pool, there is a nice pool, but it's not hot enough.
The polish winter is very cold, the water were cold and so was the space around the pool.

10/10

Exceptional

21 Oct 2019

Verified traveler

Fantastic hotel clean, big rooms, great location. Staff friendly. Would recommend this hotel

Leisure Partner

10/10

Exceptional

18 Oct 2019

Verified traveler

Great location within short walk to town square. Friendly staff who offered to store our luggage until evening due to late flight scheduled. No longer a Casino but alternative suggestions were made by the team. Really enjoyed the stay second time now and will return again in the future.

Leisure Friends

10/10

Exceptional

16 Oct 2019

Verified traveler

The hotel is lovely and the pool is excellent, check if breakfast is included

Leisure Friends

10/10

Exceptional

28 Sep 2019

Verified traveler

The room was speculator had an amazing sleep every night and the pool and jacuzzi was very relaxing would definitely come back to this hotel again. Affordable place and right in the City Centre of Poznan highly recommend

Leisure Partner

10/10

Exceptional

20 Sep 2019

Gloria

Breakfast excellent. Property squeaky clean. Service outstanding

Leisure Partner

10/10

Exceptional

17 Sep 2019

Karolina

Very nice hotel

Very good location, in the centre of Poznan, next to the shopping centre. The room was really nice on the 8th floor with a beatufil view of Poznan. I would highly recommend :-)

Friends_and_family Friends

10/10

Exceptional

12 Sep 2019

Verified traveler

Fantastic hotel,great staff,food rooms very excellent,can't wait to stay again.

Leisure Family

10/10

Exceptional

11 Sep 2019

Verified traveler

Really nice lobby and swimming pool.
Minus for no-working SPA

Friends_and_family Partner

8/10

Excellent

03 Sep 2019

michael

Great hotel, spacious rooms

Pretty good hotel. Convenient for old town. Nice pool spacious rooms. Good touch with complementary drinks in mini bar. Excellent choice at breakfast. Would be nice to have proper coffee in room and spare pillows although pillows can requested but overall very pleased.

Partner

10/10

Exceptional

03 Sep 2019

Andrew

Perfect in Poznan

Fantastic Hotel , Great level of service from all the staff ,great location and fabulous food, Couldn’t fault the place 👍

Partner

8/10

Excellent

01 Sep 2019

Eric

Room was good. Fitness room and pool area a plus. Had issue with elevator to and from room. Key didn’t work a few times and had a 20 min wait for an elevator to get downstairs one evening. Breakfast is great but go early in the morning because crowd become inconsiderate and the staff become frustrated and it isn’t a good experience to start the day

Business