The Ours At Geneva On The Lake

United States , Austinburg - OH
Geneva, 5275 Lake Rd E
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43 reviews shown

10/10

Exceptional

28 Jun 2026

Chuck

Clean rooms close to happenings in town

Partner

10/10

Exceptional

28 Jun 2026

Kara

The room was perfect for what I needed. Air conditioning was cold like it should be and communication was good from the staff. Check in was a breeze.

Family

2/10

Poor

28 Jun 2026

Thomas

Went to check in there was ton of Midges (bugs) outside. Opened the door and the same bugs were inside. I was not going to stay with those bugs on the inside.They said if they came out to get rid of them they would just come back. I was not told before hand that these bugs come out at this time of year. Working with credit card company to try and get a refund as the place I rented was not going to give me a refund.

Partner

4/10

Poor

24 Jun 2026

Ryoko

I received no prior check in information. Problems with the no contact checking. No one around to help! No information for the property. The property sign was so small, we thought we were in the wrong place. Flies all over the room along with the lake flies .. never again here.

Partner

10/10

Exceptional

21 Jun 2026

Shanise

The room was absolutely beautiful I enjoyed my time. The space was amazing for a couple. It had a beautiful balcony the room was clean and comfortable

Partner

10/10

Exceptional

20 Jun 2026

Tiffany

This was a very cute suite
Management was very polite and helpful and the suite was sooo cute.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Darcy

Perfectly situated. Right by Lake Erie and sn easy walk to the shops and restaurants.

Family

10/10

Exceptional

15 Jun 2026

Marvin

Very clean and love that it is right on the lake everything is in walking distance enjoyed our stay will be coming back

Partner

10/10

Exceptional

07 Jun 2026

Debra

Kari was very helpful and answered all our questions, place was very clean and easy to get into our room.

Partner

10/10

Exceptional

25 May 2026

Hana

The thing I didn’t like was the virtual check in. Other than that it was really cute and nice. (They don’t have bowls or cups or anything like that)

Partner

10/10

Exceptional

07 Sep 2025

Heather

This place wad amazing. Will definitely be staying here asain!!!

Leisure Friends

10/10

Exceptional

07 Sep 2025

Taffylee

Very beautiful place to stay. Bed was very comfortable and loved the shower!!! Definitely will stay again.

Leisure Family

6/10

Pleasant

31 Aug 2025

Jacquelyn

Loved the location, but there was no property manager there the entire stay. Just a woman who spoke no English that we assumed was a housekeeper, and was no help. In fact we had to help her change batteries on another persons room entry box so that they could get in due to low battery report. I’ll give more details if asked..
The bathroom sink was a Joke. It was, literally, the size of one that you have in an airplane bathroom. Never thought that trying to brush my teeth would be such an ordeal.
We’ve been staying at the same place/cottage for 21 years (minus last year when they were shut down for renovations) We used to pay890.00+. This year for the same cottage it was $1400++

Comfy beds and A/c that we didn’t need on.

Leisure Family

8/10

Excellent

27 Aug 2025

Marsie

Located right on the strip! Just steps from all the fun! Room was clean, TV streaming was spotty but who cares when there are so many fun things to do!

Leisure Family

10/10

Exceptional

24 Aug 2025

Tabatha

A great little place. We had a junior suite. very clean and comfy. Very close to all of the strip action but quiet and relaxing. A great private beach. I just wish there was an in room coffee maker. We will return we loved our stay.

Partner

8/10

Excellent

18 Aug 2025

Jessica

Our stay was great in some ways and not so great in others. It was just my middle school aged child and I staying in the Junior Suite. I’ll start with what was nice, It was the perfect size to give us space apart but also allow us to enjoy being together. The A/C was great as long as the door to the bedroom was open. The parking area was small but we found parking on the street right at the end of the property walkway, closer to the suite than the actual parking lot. The beach area was larger than most places along the strip. It was apparently being monitored by video, as a recorded voice told us every time we went down the stairs to the beach area.

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Brian

Room was clean and had good water pressure. A little outdated on the outside. Would be better if there was a pool.

4/10

Poor

03 Aug 2025

steve

the bed felt like i was sleeping on springs poking thru the bed linens cable tv was not working right bad internet connection used the shower ended up with water all over floor.

Leisure Partner

4/10

Poor

20 Jul 2025

Carl

Did not have a coffee maker, hair dryer, or working TV. The listing said there was a kitchenette, there was not. Parking was a ways off so getting luggage to and from was challenging. No contact person if there is a problem. No lawn chairs. The bed was uncomfortable and mushy.
The air conditioner at least worked.

8/10

Excellent

20 Jul 2025

Maureen

The parking is a challenge. There needs to be numbered spots for each cottage. There was also a shortage of hot water. Had to take 2 cold showers.

Leisure Family

2/10

Poor

05 Jul 2025

Kenneth

Outside area unkept. No internet and AC in one bedroom our entire stay. Ryan said he would fix and never did. He got agitated when you called him.

People parked in our spaces that were not staying there. Called Ryan and he did nothing.

Someone with authority needs to be on site.

Ryan is in Nashville.

Misty and the girl from Chile were helpful, but Misty did not get internet fixed. 4 days without internet (cable and iPhones were useless.

Will never be back. Anyone asks us about staying there we will tell them to forget it.

Rooms were nice and clean. Recently renovated.

Leisure

10/10

Exceptional

04 Jul 2025

Adriann

I don’t know if we were or not, but we felt like the first people to ever stay in the cottage because it was so clean. The beds were really comfortable and the location was right on the strip with a bar and grill /music venue right across the street. The private beach area had a lot of drift wood, but was still a beautiful view.

Leisure Family

6/10

Pleasant

29 Jun 2025

Matthew

I real issue is the bathroom. The shower has really low pressure so it takes longer to feel clean when you rinse and the toilet has difficulty flushing with enough suction. I had to throw water in the bowl using an empty trash can. I think I figured out you to push down and quickly yank the handle back up to get a real flush.

I appreciate the upgrade. I like having an AC in each room, a mini fridge and microwave, a nice sized smart tv mounted on the wall. The ability to pull the blinds down in every room for privacy.

Another issue that came up was while it was about 80 degrees outside, while the AC was going on Low Cool at 4 out of 7, the floor gets wet with condensation. It was the first time I’ve seen this happen so be careful of that.

My wife and I enjoyed being within walking distance of a nice variety of shops, attractions, bars, and restaurants. The people we met were friendly and mild mannered. Be careful of people with dogs they either can’t control well enough or neglect to pick up after.

That didn’t take away from our experience, people will be people.

Can’t wait to come back again soon to Geneva On the Lake.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Crystal

Will stay here again

The rooms were clean beds were extremely comfortable. Great customer service staff was very friendly and able to answer any questions and supply us with extra towels or anything we needed. Great views

Friends_and_family Family

8/10

Excellent

17 Jun 2025

Christine

Enjoyed my stay immensely! I did not want to leave!
Misti is a gem...she really made my stay even better!
I will definitely look to rent here again!

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

anita

I can’t express enough, our stay, our host was the best ever, the time we had was outstanding! We will definitely come back! Rooms are great and spacious, beautiful scenery,just doing nothing was even more enjoyable! Id recommend to all! Please come and stay you wont be disappointed!!!!!

Leisure Family

6/10

Pleasant

16 Jun 2025

Kim

The first unit we were given the toilet didn’t flush. Outlets on half the cabin didn’t work. The air conditioner keep shutting down. Moved us to another cottage. No handrails going up the stairs to 2nd floor. No waste cans in bathroom or downstairs. No electrical outlet in bathroom. Need to add a small table and chairs to sit at to eat.

Leisure Family

10/10

Exceptional

15 Jun 2025

Joseph

Thank you very much for the great hospitality! We had a wonderful weekend!

Leisure Partner

10/10

Exceptional

22 Oct 2023

Karen

Check in was fast and efficient. Patrick the on site manager was very polite and helpful. The only downside was the bathroom sink did clog and there wasn’t any plunger available for us to unclog it. I would stay again for sure.

Leisure Family

2/10

Poor

22 Oct 2023

Everett

The bugs were terrible, as soon as you opened the door they swarmed inside. Tv didn’t work. Dark sidewalks

Leisure Family

6/10

Pleasant

12 Oct 2023

Jennifer

We didn't get a cottage but had a motel room next to the cottages so a little disappointed with how the property was advertised. The staff member that gave me the key was very helpful though and the property is 10 steps from Lake Erie so beautiful outside.

Leisure Partner

2/10

Poor

11 Sep 2023

Jennifer D

First they check us into the wrong room. Then make us switch rooms the next morning, the rooms were disgusting. I am used to camping and even the tent is cleaner than what we had. Cobwebs, hairballs, bugs everywhere, beds were not clean, looked like someone had already slept in them. The door lock wouldn't work so we had to leave it unlocked the whole time. The door didn't even latch.. you could just push it open. Gross.. all together! Oh and then we woke up Sunday morning to an infestation of bees in the bathroom!

Leisure Friends

8/10

Excellent

03 Sep 2023

Nikki

It is my go to when I visit, people are always friendly and kind but could deal with less cobwebs and the steps fixed and not cautioned taped up

Leisure Pet

10/10

Exceptional

02 Sep 2023

Caleb

Very nice and clean, right by the lake

Leisure Friends

8/10

Excellent

27 Jul 2023

Stephen

Keep in mind the cottages where built 60 years ago. So be prepared for a nostalgic stay. The refrigerator and window A/C units are updated but the bathroom sink, shower and stove are original equipment..i.e I had to turn the gas valve on to use the stove. It had a coffee maker and toaster but no microwave. Some plates and silverware were provided but just one cup lol. The towels and bedding were clean. Bring extra kitchen and bath trash bags, drinking cups, napkings, toilet paper and your own grill. All in all, I would stay here again because it is walking distance to the stip and the only rental in GOTL with a private beach.

Leisure Family

2/10

Poor

24 Jul 2023

MONICA

This property was filthy. The person who checked us in was rude. The tv did not work. Absolutely horrible condition. We were not given the room that we booked.

Leisure Partner

10/10

Exceptional

18 Jul 2023

Deborah

Our stay was absolutely wonderful. The people that manage the cottages were absolutely great and very kind. The cottage was very clean and whatever we needed they provided. We will definitely come back next year and I’m sure the year after that.

Friends_and_family Friends

2/10

Poor

17 Jul 2023

Nicholas

I know its cheaper for lake-side but still...

We stayed on the motel side in a \"junior suite\" (room 7), sticky stuff dripped on the floor that was never cleaned, had to flip the futon mattress because there was several different kinds of crumbs all over it only to find sticky stuff on the other side, there was sand on the bed under the top sheets like it was never changed just remade, bathroom light didnt work, empty booze bottles on their private \"beach\", old broken toilet and junk thrown behind the buildings as youre walking towards the water..... i never leave reviews and we are pretty easy going but i dont recommend this place, obviously a good location but nothing more than that

Friends_and_family Family

2/10

Poor

15 Jul 2023

ERICA

Good location the rooms were filthy dirty

Leisure Family

2/10

Poor

05 Jul 2023

Verified traveler

Recommendation to Hotels.com to remove this fro. Your listing. It was dirty, actual hole in the wall where you can see people walking on the street, stove would only work if you had a match or lighter which either of us smoke and has one so could not cook, furniture was stained and very worn, After taking a shower the water dripped into the kitchen right in front of the stove. Pots pans were gross and really no dish ware. Read previous review which whoever gave it an 8 not sure if they stayed the same place we did. Based on the review and having a working kitchen we accepted the nightly price was high we could not cook there so overspent for food purchases at restaurants and vendors. Cob webs and exposed wires. Just horrible and miserable stay.

Partner

10/10

Exceptional

05 Jul 2023

Robert

Very clean room, coffee pot needs replaced tho

Partner

8/10

Excellent

20 Jun 2023

Noopur

It was a nice stay!

Leisure Friends

10/10

Exceptional

20 Jun 2023

Kevin

The ladies were so pleasant and on top of it!!
From the moment I checked in, i felt relaxed and ready to unwind. The water was soothing! Great sunset too!

Leisure Self