Name: Sheraton Cascais
Address: Rua das Palmeiras, Lote 5, Qta da Marinha, 5, Cascais, 2750-005, PT

10/10

Exceptional

15 Jul 2026

David Nicholas

This is a beautiful, luxurious hotel in a lovely part of Portugal. Easy to get an Uber into Cascais or to the many historical tourist sights in Sintra. There is no shuttle bus and this was not clear before we arrived but we found Ubers reasonably priced. The staff were very helpful and the breakfast was excellent. The only thing I would say is that there is nothing much to do in the evenings. There is a pizzeria and another more classic restaurant within walking distance. You would need to get an Uber into Cascais for anything lively. This wasn't a problem for us as we were happy with the peace and quiet. The atmosphere was extremely relaxed and the pool setting was lovely. I would recommend this hotel for peace and quiet.

Family

10/10

Exceptional

14 Jul 2026

Maria

It was an amazing stay! Staff is super
Kind and helpful. Dinner at Glass
Restaurant was good - special shoutout to sommelier! Thanks for the recommendations. Drinks (cocktails) at the pool bar were unsatisfactory, but did not deter
from the overall experience. Highly recommend!

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Mercy

I tried to be neutral when I review my vacation stays. Honestly, I wasn’t very impressed with this place. It started with us driving to the resort in our car and first thing the gate guy asked us was “what do you want?” I was taken back by this attitude even after we signaled we were guess in this hotel. Then he gave us a look that seemed to indicate we didn’t belong in this type of hotel.
I brushed it off. But when we got to the reception office and I wanted to ask about golf amenities, the reception girl looked at me like why would I even ask about this. LOL! She even looked at the other reception girl and smirked when I asked for a map and asked her to show me driving ranges.
This is when I had enough of this place! The discrimination was strong in these people! I never experienced this in other places I’ve stayed in Portugal. And I’ve stayed in a lot of hotels more luxurious than this one.
The buffet was okay. We noticed the food was a bit more bland than we’re used to in Portugal. The potatoes fell apart, and the sausages looked so grey. LOL! The AC didn’t work well, Our room was luke warm when we entered our room after a long day out. I had to open all the windows in our “resort view” of parking garage. They didn’t even have the World Cup playing in the lobby. LOL! We had to ask for World Cup to be played. Anyways, not impressed and would stay in other places in Cascais! The city itself, Cascais was lovely!
Beach was so beautiful and we ate in different restaurants

Partner

10/10

Exceptional

23 May 2026

Eric

Beautiful campus, friendly helpful staff.

Family

10/10

Exceptional

08 Apr 2026

Quan

An absolutely beautiful resort with great facilities and amenities. The resort is set a little bit away from Caiscais City Centre. It's an easy Bolt ride to and from town. The rooms are extremely spacious. We ate at both restaurants on the property. The sushi restaurant is high-end in is probably the best sushi we've ever had. The glass Is there other restaurant and the wine selection and staff in that restaurant is just absolutely spectacular.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

David

Fantastic Property with great amenities and premier location near Caiscais! Highly recommend

Self

10/10

Exceptional

31 Jan 2026

diana

Great Japanese restaurant on site ...the suite was big and great gym !!

Partner

10/10

Exceptional

01 Jan 2026

Abhishek

Little more options for vegetarian is required.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Ayoyinka

Rooms very clean...lovely food...staff very helpful, kind and friendly...amenities on point...fantastic and highly recommended place to stay.

10/10

Exceptional

29 Oct 2025

Tianis

Rooms were very clean and equipped with everything needed. Breakfast was beautifully prepared and delicious every morning. Staff was always willing to assist with our needs and getting around the city. I'll stay again for sure!

Business_and_leisure Family

10/10

Exceptional

28 Sep 2025

Ingrid

Wonderful property. I would definitely stay there again.

Business_and_leisure Friends

10/10

Exceptional

10 Sep 2025

Clayton

Staff were the best. Our Daughter had her second birthday while staying at the resort. The staff made her day extra special with decorations and even a present. Cant say enough how special the staff made her and us feel. Also amazing place to relax in a beautiful landscape.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2025

Elisabeth

Beautiful hotel

Very friendly attentive staff, we loved our room , food and breakfast excellent! The only thing , there was no bar… we will definitely come back !

Partner

6/10

Pleasant

29 Aug 2025

Alok

The accommodation was nice and clean, the service was friendly but fairly average.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Omar Mohyuddin

Excellent facilities all around. Great staying here once again.

4/10

Poor

21 Jul 2025

Nataliya

Horrible experience at check in - had to wait 20 minutes with two babies and no place to sit down

Dirty towels

Unfriendly and inefficient staff

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Jose Gabriel

Excellent

Leisure Family

10/10

Exceptional

20 Jun 2025

Mandi

It was quick and the room was well prepared

Business_and_leisure Family

10/10

Exceptional

29 May 2025

James

Very comfortable and relaxing stay for the family. Pool is a lot of fun for kids. Wish they had more kids activities before June, and a better lobby bar. The spa/gym/pools was excellent, and the staff were so helpful and friendly.

Leisure Family

10/10

Exceptional

20 May 2025

JAMES

This is a beautiful, well appointed, first class resort. The staff was extremely helpful and courteous. The dining was superb and the entire hotel was immaculate. We will definitely return.

Leisure Family

10/10

Exceptional

20 Feb 2025

Junghyup

a relaxing view

We arrived comfortably at the resort, which is set in a quiet and beautiful environment with plenty of parking spaces. Although we had booked a one-bedroom suite for a night, we were upgraded to a suite with two bedrooms and two bathrooms. The small spa in the resort was perfect for unwinding, and I appreciated the good exercise equipment in the gym.

Even though we only stayed for one night, the spacious kitchen, living room, dining area, and terrace made us wish we could relax there for a month.
One issue we encountered was with the hotel's restaurant. Whether it was due to an event on the day we arrived or because it was the off-season, the restaurant's menu lacked variety, and the service was very slow. We saw other guests complaining, so we decided to go out to Cascais for dinner. It turned out to be a good choice.

Partner

10/10

Exceptional

26 Nov 2024

John

Love this resort, we did enjoy it at its off season; the weather was mild at the end of November and only got 1 rainy day. Staff is friendly and helpful. We have a lovely 2 bedroom suite and kitchen and living rm, the only thing I would have to say is that we kept having issue with internet and that was do to the room’s router which they replace a day after we arrived.

Leisure Family

2/10

Poor

01 Sep 2024

Bogdan

Hello,

We stayed 3 nights and had to change rooms 4 times, with the last one still being dirty. The first room had a wet spot under the blanket, which turned out to be urine. They upgraded us, but the second room was too noisy, the third wasn’t on the ground floor as booked, and the fourth, while quiet, wasn’t properly prepared.

The pool was small for the size of the property, with no indoor pool or heating. The spa lacked bathrobes, and the one in our room had ripped pockets. The coffee machine in the room was unstable, leading to an unsafe accident. Housekeeping only came at 6 pm on our second day.

Our couple’s massage was ruined by noise from heavy lifting in the next room. The thermal area was disappointing with just warm pools instead of hot and cold. The breakfast was low-quality, with machine-made cappuccino, even when ordered from the waiter.

The fees for sauna access and slow, unstable internet were ridiculous. Overall, the experience was awful and ruined our 3 days in Portugal during our first visit. This was far from a 5-star experience, though the front desk staff was good at problem-solving. However, this stay has made me reconsider Marriott for future trips.

Business

10/10

Exceptional

08 Aug 2024

Cecilia

The staff were very friendly and helpful.

The grounds and pool area were beautiful and scenic.

Great service!

Leisure Family

8/10

Excellent

04 Aug 2024

Dorian

Dining options were limited and not convenient to public transportation.
Limited to no phone/internet signal on property.
The staff was accommodating and the property and hotel are nice.

Leisure Friends

6/10

Pleasant

10 Jun 2024

Robert

Location extremely odd, a car journey away from anywhere. Feels like you are in a modern country club without the facilities and you have to drive a semi industrial estate to get there. Overrated here. Decent size rooms but no walk in shower or coffee machines. Very strange for this price level.

Business Self

10/10

Exceptional

26 May 2024

Diane

We got upgraded to a suite. It was amazing!

Leisure Family

10/10

Exceptional

31 Mar 2024

Alessandra

This was our second time at the Sheraton Cascais and we will be returning. Rooms are spacious, beds comfortable, breakfast is excellent, staff friendly and helpful. What’s there not to like?

Leisure Family

6/10

Pleasant

19 Mar 2024

Richard

A few issues this time.

In many ways, the stay was like my previous two visits: the room was comfy, the grounds pretty, the breakfast buffet a good one. But there were a few problems/flaws.

1) Between booking the reservation and showing up, the time for when kids may use the indoor pool changed, and it was changed to a time that made my son using it impossible. These things happen, but it's irksome when that was a key reason we were there in the first place.

2) The front desk billed me for two tourist taxes, even though my son is nine and therefore exempt. I didn't realize this until after the fact. It's a small thing, but still.

3) I'm a builder, so of course I noticed the gaps in the LVP flooring used in a recent renovation. It's the kind of thing that if it had happened under my supervision, I would have demanded it be redone or else fired the subcontractor.

Friends_and_family Family

10/10

Exceptional

26 Nov 2023

Kolade

Wonderful place for a weekend relaxation trip for the family. Spacious rooms and self catering friendly options. Very family friendly

Leisure Family_with_children

10/10

Exceptional

15 Sep 2023

Pilar

Excellent Stay!

From check in to check out, they provided excellent customer service! I was very happy with our room, the food in the restaurant was delicious and the service was very friendly and accommodating. I would recommend this place!

Friends_and_family Family

10/10

Exceptional

17 Aug 2023

Benoit

Great people. Great food. Great services. Perfectly located to visit Lisbone, Sintran, Cascais, Porto, beaches, etc.

Leisure Family

10/10

Exceptional

23 Jul 2023

Verified traveler

Don’t go based on this review

We had a great time. The staff were fabulous. The other guests were polite & chill. We didn’t spend nearly as much time at the hotel as I thought we would - we were out driving around - but we were grateful for the time there. Buy the breakfast package for the duration of your stay when you check in at the front desk. Great price there. One time only offer when you check in. The staff and that breakfast helped make our stay.

Friends_and_family Family

10/10

Exceptional

07 Jun 2023

Margaret

Great staff. Attentive and helpful all around. Great location.

Business_and_leisure Self

8/10

Excellent

28 May 2023

John

Overall our stay was excellent. Great food, very nice room, beautiful pool (although not heated), nice grounds for walking, and excellent workout/sauna room. The only issue we had was that a large party had booked the restaurant (with about a dozen pre teen kids). The kids were allowed to run around the entire restaurant and make as much noise as they wanted. Pretty much ruined that evenings dinner

Leisure

10/10

Exceptional

15 May 2023

Johanna Katherine

Thank you for a great stay

Leisure Self

2/10

Poor

16 Apr 2023

STEPHEN

Very poor - most facilities ( pool and spa) severely disrupted by noisy work . Some facilities closed

Friends_and_family Family

10/10

Exceptional

04 Aug 2022

Christopher

Really nice hotel, very helpful staff. Good location and the beach front is great for running / cycling

Friends_and_family Family

8/10

Excellent

12 Jul 2022

Erin

Beautiful property. Lovely pool that was fairly quiet during the week compared to other mainstream resorts. We were there during a heat wave and the air conditioning in the hotel room could not keep up. The lighting in the hotel room was also challenging. There really wasn’t an area well lit enough to do my make up. Which was a little frustrating since we were there for a wedding. Overall staff is very friendly and helpful when asked. We did have to ask for amenities to be restocked in the room such as coffee pods and towels. It has more of a long-term rental vibe than a traditional Sheraton / Marriott vibe. I wish they included a binder or book in the room with all the hotel details, offerings and local attractions. We likely wouldn’t stay here again as a couple. However for a family with kids looking for some space and tranquility this resort is a great find.

Leisure Partner

10/10

Exceptional

19 Mar 2022

ahmed

An oasis in a pine forest , just eight euros to town centre , forty to Airport
Quit and spacious, Very clean . Professional and Helpful staff
Comfortable beds in a spacious room but will do with extra chairs

Leisure Friends

10/10

Exceptional

12 Feb 2022

Ted

Very good inside and outside

Friends_and_family Family

10/10

Exceptional

22 Oct 2021

Michael

The staff was incredibly helpful and kind.

Leisure Family

10/10

Exceptional

16 Aug 2021

Verified traveler

We had the most memorable stay at the Sheraton Cascais. From the minute we checked in, we were taken aback by the hospitality and courtesy extended by Marta at the front desk who helped us get the best possible apartment since we had young kids, the no connecting rooms were available. This was far more than what we paid for. We were touched by the staff remembering our son's birthday and sending a cake for him. The hotel is fabulous, has great breakfast, a good Sushi restaurant, and overall a great atmosphere with extremely hospitable staff.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2021

kate

Great family location

Amazing stay at Sheraton Cascais, great 3 bedroom apartment. Very organised and helpful staff. Horse riding and bike rental nearby. Lovely landscaping. We will definitely be back.

Friends_and_family Family

10/10

Exceptional

18 Nov 2020

Richard

Wonderful

An excellent 5 star, family friendly destination.

Friends_and_family Family

8/10

Excellent

25 Feb 2020

Samuel Kee Yuen

Could have been better

I booked a junior suite. Front desk and concierge staff was fantastic. House keeping is terrible. Dirty and sticky kitchen floor, things left remained in dish washer whether washed or unwashed. Water or coffee don’t get refilled everyday. Tap water left overnight has white sediments. Squeaky air conditioning in the living room. Outdoor furniture is not checked and cleaned everyday to remove bird droppings.

Partner

4/10

Poor

30 Nov 2019

Verified traveler

Disappointing

The condition of the Premium Apartment appliances was unacceptable, with a broken fan, a broken towel drier, a broken garbage can, a leaky fridge, and a failing AC unit. The response of the staff was slow, so that things were not fixed by the time we have left (3 days later). The receptionist that answered the call after hours spoke English only moderately well, resulting in the wrong response, making things more frustrating. Cleaning staff did not speak English at all.

Location was good (car needed). The pool was very nice and the kids enjoyed the activities. Parking was great. Rooms (and the whole complex) were clean.

Friends_and_family Family

8/10

Excellent

14 Oct 2019

Verified traveler

Hotel staff was great.Grounds and surrounding areas are beautiful and ideal for walking.Maid service was excellent.
Bathroom lighting for mirror could be better.
Overall,a very enjoyable stay.

Leisure Partner

10/10

Exceptional

17 Sep 2019

Peter

Two thumbs up

Excellent hotel (also large rooms) with good service. Situated in Quinta da Marinha, an exclusive area but only 8 minutes by car (or free hotel shuttle) from center of Cascais and Praia do Guincho, one of the best beaches in the world. Two golf courses at walking distance.

Family

10/10

Exceptional

05 Sep 2019

Verified traveler

Check in was fine, we arrived before the room was ready by the reception staff mafe us feel welcome and made suggestions for things to do. Our room was spacious and very well equipped, super king bed very comfortable. Pool area was first rate. Breakfast was excellent and restaurant service and food also excellent.

Leisure Partner

8/10

Excellent

26 Aug 2019

Verified traveler

Nice hotel, large room. Good level of service except at the bar (orders have to be grabbed at the bar when ready, small pool tables always dirty, no sun umbrellas all broken) and at breakfast (most of waitresses don’t speak English and complex to have your tea within 15/20 mns).

Leisure Family

8/10

Excellent

15 Aug 2019

TrisH

Great hotel and facilities. Buffet breakfast is great. Restaurant in the evenings is OK but from time to time staff need to be a bit more on it! Brave kids club is great and the staff there are very friendly and good with the kids.

We have been two years running now and would defo go back.

Friends_and_family Family

10/10

Exceptional

05 Aug 2019

Verified traveler

Lovely hotel, staff were very helpful. Room was airy and bright, pool was a good size and we always found a lounger.

Leisure Family

10/10

Exceptional

02 Aug 2019

Verified traveler

We loved our holiday at the Sheraton Cascais . Our apartment was excellent and so spacious. The grounds are very pretty and tranquil, and the pool area just lovely. The hotel staff were so welcoming and very eager to make sure we were happy at all times. The surrounding areas of Cascais and Sintra are beautiful.

Friends_and_family Family

6/10

Pleasant

19 Jul 2019

Michael

The staff was very good and attentive. The restaurants had allot to be desired. The breakfast is worth adding on. The lunch and dinner not very good or worth the money.

Leisure Family

8/10

Excellent

16 Jul 2019

Verified traveler

The property it was nice and quiet place. The people around it was kind.

10/10

Exceptional

11 Jun 2019

Ricardo

Great hotel facilities and friendly staff!

Amazing family stay! good hotel and great service! Hotel staff well trained and very nice!
Hotel facilities are upgraded and very comfortable!
Located in one of the best locations of Cascais. Lots of natural greenery!
Will come back!

Partner

10/10

Exceptional

31 May 2019

GEN TZE

Best choice family friendly hotel

Everything good, super friendly to family, kids and babies.
Very nice staff. You should have a car to be practical.

Family

10/10

Exceptional

26 May 2019

Pepe

Great, calm and relaxing

Partner

8/10

Excellent

20 May 2019

Verified traveler

No check in deram-.me a chave de um quarto ocupado.
No nosso quarto havia loiça suja nos armários, deixada pelos ocupantes anteriores

Leisure Family

8/10

Excellent

02 May 2019

Verified traveler

Birthday family trip

I loved the hotel overall The area is very nice the breakfast was good. The people were friendly. I would come back for sure. The only thing was that one of our rooms the air conditiner was not working properly. We called and someone came out said he fixed it but when we came back to the room late that night the room was still hot. Only complain.

Family

10/10

Exceptional

28 Apr 2019

Verified traveler

Beautiful place to be, good suite very spacious with outside space. Amazing.
Good Breakfast aswell

Leisure Partner

10/10

Exceptional

24 Apr 2019

Sujatha

The hotel is in a stunning location. The grounds are well kept and a beautiful space to walk and relax. We stayed in a three bedroom apartment which was a large space and had a little wow factor.

Leisure Family

8/10

Excellent

22 Apr 2019

Verified traveler

Kids can use the hydrotherapy pool in the spa between 2-5pm but an indoor pool for the kids would have been more useful as the weather was too cold/ raining to use the outdoor pool (April). However the ‘Kids Club’ park and outdoor areas were a great place for a run around when it wasn’t raining. Staff were friendly. We got a deluxe suite which was spacious enough for us (a couple with a 2 year old - bedroom, bathroom, living area, kitchen and balcony) and at a very affordable price! We did self-catering so can’t comment on the food in the restaurant/ breakfast. Overall a nice hotel in quiet, spacious surroundings.

Friends_and_family Family_with_children

8/10

Excellent

14 Apr 2019

Verified traveler

The breakfast is very poor.
The room and the property very good and beautiful.

8/10

Excellent

10 Mar 2019

Verified traveler

Is very quiet,but the breakfast is very poor and peo

Leisure Self

10/10

Exceptional

22 Feb 2019

Verified traveler

Excellent experience ! Hotel people is great and the property area is amazing.

Leisure Family

10/10

Exceptional

17 Feb 2019

Verified traveler

The staff was great and went over and above to make our stay comfortable.

Leisure Family

10/10

Exceptional

16 Feb 2019

Alex

Great location, beautiful grounds, great service.
Spacious room, comfortable beds , nice spa facilities

10/10

Exceptional

11 Jan 2019

Verified traveler

Very nice place to stay. It would be nice if breakfast was included in the price.

Business_and_leisure Family

10/10

Exceptional

02 Nov 2018

M

Excellent place. Amazing beds. Wish they would provide free wifi in rooms.

Partner

10/10

Exceptional

29 Oct 2018

David

Family friendly and peaceful with excellent food (both breakfast buffet and dinners in the two restaurants). Close to Cascais and beaches, but car highly recommended.

10/10

Exceptional

27 Oct 2018

felix

Great place! great staff!! great price!!

Great place! Great staff!! Great price!!!
They let us check in early and the free WiFi was a huge plus

Family

10/10

Exceptional

24 Oct 2018

Fil

Spacious updated rooms. Very good breakfast, with sufficient variety of options. The grounds are pretty and the air clean and smells of pine.
The staff friendly and accommodating.

6/10

Pleasant

23 Oct 2018

Verified traveler

nice property but staff was constantly confused despite showing email bookings, as our wedding we gave sheraton over 50 rooms of business and they screwed up so many rooms inclkuding the bride and groom.

6/10

Pleasant

23 Oct 2018

Ronan

Hotel and pool very nice. Room was old and not as good as anticipated for the resort.

Family

10/10

Exceptional

15 Oct 2018

Dominique

Beautiful resort. Wonderful staff

Beautiful resort. Staff were so gracious and accommodating. We were a very large party coming for a wedding (not held at the resort but locally) and most families were able to get their rooms hours before official check-in time, especially helpful since many were traveling with young children. My own family arrived at the hotel at 9am and were given a room before noon (as soon as they got an early check-out).

Friends

10/10

Exceptional

01 Oct 2018

Verified traveler

Incredible stay, already looking to return

Everything about the hotel is wonderful, we had a perfect 5 night break. Staff are friendly and incredibly helpful, it is clean and every little detail has been thought of. Can't fault it!

10/10

Exceptional

12 Sep 2018

Yehiel

Very nice hotel

Partner

8/10

Excellent

12 Sep 2018

bex

Comfortable stay in a near golf and beach

Impressive on arrival, with a peaceful, relaxing entrance lobby, the Sheraton Cascais resort made us feel at home. The property is well looked after and the suite spacious and comfortable.

8/10

Excellent

11 Sep 2018

Verified traveler

Wonderful place and location. Opaqued by their poor food offering and mediocre service at their resturant outlets and spa.
I highly recommend you bring your own food and cook in your suite or go into town.
I would have liked to say they have great food because their restaurants have a nice environment and the hotel is so beautiful you dont want to leave but no. Overpriced, bland and not cooked correctly.
Happy to talk to management and give more details.

Partner

8/10

Excellent

03 Sep 2018

Verified traveler

Very good overall

Really good hotel with excellent helpful staff. Breakfasts could have been better and spa facilities were average. On the other hand, the room was great.

Family

8/10

Excellent

13 Aug 2018

Verified traveler

Nice hotel and facilities!

We had a lovely holiday. Nice buffet breakfast and dinner. My kids loved the pancake machine at breakfast.

Slight criticism of waiting staff in restaurant, they could have been a bit more attentive but generally ok.

10/10

Exceptional

07 Aug 2018

Verified traveler

Well appointed rooms
Excellent facilities
Pricey restaurants

10/10

Exceptional

23 Jul 2018

Edgar

Great place to relax and enjoy the family

This is the best keep secret in Portugal. If you are traveling with kids this is the best place to stay. Literally 24 min with traffic to Lisbon. 20 min ride to Sintra.
Amazing restaurants in the area.
Dont buy the all inclusive plan. It is much better to go out an experience the local cuisine.
Only thing to take in consideration you have to rent a car to move around.

Family

8/10

Excellent

05 Jul 2018

Verified traveler

Pleasant hotel with attentive staff. It's very hard to find and your GPS will not be able to navigate the road closures in the Quinta da Marinha. A few more road signs with directions would help, but once there, it was worth the headache.

Family

8/10

Excellent

02 Jul 2018

Rizwan

Overpriced!

Great stay but $200 more expensive than on the day we arrived! Will hold off booking through hotels.com not very impressed!

Family

10/10

Exceptional

29 Jun 2018

Ovidiu

Perfect suite for 2 adults and 1 teenager

We booked the hotel in the last moment, after realizing we messed up our reservation for a beach bungalow but still wanted to be close to the Guincho beach. The property is gated, nice and well maintained, it includes the hotel and some residential buildings, staff is friendly and helpful. Depending on your package, breakfast may or may not be included (if not, it is 20 EUR per person). Wi-fi is available for a fee. The hotel has an outdoor pool and a gym, Guincho beach is about 7 minutes away (driving). Overall very happy with our stay.

10/10

Exceptional

20 Jun 2018

Renata

We loved our stay at the Sheraton Resort in Cascais! Everything was wonderful. The hotel and the room was very clean. The staff was very friendly and was always there to help out. We recommend it be it for business or pleasure. Kids will also love the place.

Family

8/10

Excellent

27 May 2018

mk

Very comfortable hotel .staff very friendly and helpful . Good location for exploring Lisbon, Cacais and Guinco coast. Only downside was a very disorganised breakfast buffet had to wait 35 minutes for an omelette and fruit and egg sections often empty and not refreshed

8/10

Excellent

27 May 2018

Kal

A spacious hotel with spacious apartment rooms. Very polite, friendly and helpful staff. Meals enjoyable. Service can be slow, sometimes a little frustrating. Pool area nice enough, although more for kids.

Area located in is very nice and a free shuttle available to local beaches and town centre. Train into Lisbon is about 35 minutes from Cascais and good value. Overall an enjoyable experience.

4/10

Poor

23 Mar 2018

Anne

The hotel it self is beautiful but the service is terrible I don't want to go into to much detail except I won't be going back.

Partner

10/10

Exceptional

13 Mar 2018

Nev

Best hotel i've stayed in

I've stayed in this hotel twice 4 years apart and their the best hotel i've ever stayed in. I've been dubai, Paris, Singapore and a few places but the sheer size of the hotel, the staff, the rooms and the area is such a nice thing. Your about 5 minutes from the sea, 8 from the town centre and only 30 from Lisbon at such a reasonable rate. Definitely recommended.

8/10

Excellent

17 Feb 2018

Abi

Nice Hotel staff were excellent

We arrived early, it took a while for our apartment to be ready, the staff were very helpful, drove us to the apartment. The apartment was very spacious 200sqm. The breakfast buffet was very good, if you can get it inclusive of your package its better. We paid approx. €15 per person for breakfast (3 adults & 1 child). There are taxis available about €7 from the town centre to the hotel. You can easily get to Lisbon by train from cascais Station or take a taxi. We had a good time. Taxi from the hotel to the airport was €45.

10/10

Exceptional

26 Nov 2017

Jerry

Highly recommend you stay at this resort!

Great resort, fabulous and friendly staff! Free shuttle to Cascais and beach was great! Resort was quiet during out stay (off season). Very clean room and surrounding areas of the resort.

8/10

Excellent

25 Nov 2017

Verified traveler

Great facility

Only disadvantage is the lack of Wi-Fi service, other than that it is a great facility and services

8/10

Excellent

31 Oct 2017

Verified traveler

Swimming pool, gym, not far from the beach, decent service!

8/10

Excellent

22 Oct 2017

Verified traveler

Beautiful, very clean, friendly staff. Highly recommend.

8/10

Excellent

16 Oct 2017

machona

Stay at Cascais Sheraton Hotel

Had a fantastic stay at the hotel and enjoyed my stay. An area that they need to improve on is breakfast, where there were limited options and the plates didn't look very clean.

8/10

Excellent

08 Oct 2017

gerry

nice hotel lovely grounds and pool

hotel nice rooms. rooms need refurbishing carpet tatty sofas stained put you up beds worn out. Kitchen ok some got toasters some have not. says comes fully equipped it. well its not. had no cutting knifes no frying pan one small saucepan dishwasher with no tablets no drying up cloth no draining board no instructions for induction hob no instructions for microwave no cooking utencels only cutlery knives forks and spoons. This room was for self catering for 6 persons. spoke with hotel desk several times to get rectified. got dish cloths after 5th day and dish washer tablets after 5th day. when checking out reception told us that manager of house keeping said what do they expect us to supply suntan lotion too. well it said fully equipped well its far from that. also it says shuttle bus into town every day. but that's not true you have to pre book it. found we could not use. House keeping sadly takes what could be a lovely resort down from a 5* resort to a 3* resort and giving it 3* I'm being kind.