Name: B&B Downtown Zagreb
Address: Trg Zrtava Fasizma 7, Zagreb, 10000, HR

4/10

Poor

23 Jul 2026

Manuel

They did not clean the room nor made the bed nor change the towels ever. Intercom downstairs does not work. Elevator is extra small, dirty and terrifying, I only used it once and it got stuck. Once you get inside the building, there are no automatic lights, very dark, you have to find them and turn them on.

10/10

Exceptional

17 Jun 2026

David

Room, on suite and communal kitchen area were very clean.
The family owners were very nice, friendly & helpful with local knowledge and travel tips. They provided a very good breakfast each morning from 7am.
The apartment was walking distance and central to shops, guided tours etc…
Air conditioning was very good and quiet.
Would highly recommend to anyone and we would definitely return to this apartment.

Partner

2/10

Poor

22 May 2026

Martin

Very low and cheap hotel. With no staff at all. Dont wate your money . And Expedia, you wanna act smart take money but dont do your job. My hotel was fully refundable but after many calls you guys hang the phone on me.
Dont go there

Self

10/10

Exceptional

05 May 2026

Kate

I can't comment on the premises as we were unable to stay there. The host contacted us as the previous guest had caused some damage and therefore it was unavailable. The host organised alternative accommodation that was excellent (and close by) - all this was done hours before we checked in. I have to give the host 5 stars for finding a solution and making our stay stress free. They were excellent and went above and beyond :)

Family

10/10

Exceptional

08 Oct 2025

Pooja

I chose the property for it's location & easy access to the neighborhood. Self Check-in & out was easy. The property staff was easily accessible over the phone.

Leisure Self

8/10

Excellent

07 Oct 2025

Jun

Our room and bathroom were spotless. Our room is right next yo the elevator. We can hear it when it runs. The kitchen is a four-room shared kitchen. No microwave. Two burners but no cooking utensils. Lots of plates, cups, cutlery.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Kevin

We had a great stay here for 3 nights. In the centre of the city but not too noisy. Good breakfast

Partner

6/10

Pleasant

04 Jun 2025

Arvin

Room was good but surrounding were very noisy with bright lights turning on in middle of the night

Partner

10/10

Exceptional

05 May 2025

Scott

Nice location fairly close to the main parts of Zagreb old town. Room was clean and well-kept. Key pickup from the lockbox was easy. Was a little confusing at first then where to use the key. The entrance is on the second floor but opens into a small common area first before you see your actual room numbers

8/10

Excellent

28 Apr 2025

Gwen

Communication

This was the most stylish room I’ve stayed in, in this price range. Great location. Clean. Good amenities—kettle, clothes iron. The self-check-in procedure was an ordeal—I’d sum it up to inadequate communication. The host was pleasant and helpful though when I got him. If you arrive at night, expect the building hallways to be dark and find most of the rooms behind a door that is not clearly marked to indicate that it is the entrance to the suites. If you’re smarter than me then there’s lots to recommend this place.

Partner

6/10

Pleasant

17 Mar 2025

Elzbieta

Just bed

Nice clean comfortable room.
Unfortunately no breakfast on a stay as advertised on a website.

10/10

Exceptional

10 Sep 2024

Hannah

Good walking distance to upper and lower town attractions, very quiet relative to the busy city surroundings. Irena was a responsive and helpful host.

Leisure Partner

10/10

Exceptional

03 Jul 2024

Michael

Nothing bad to say about it. Quick easy checkin/checkout. Great service via mobile phone. Highly recommend

Leisure Friends

8/10

Excellent

12 Jun 2024

monica

15 mins walk from town. Shops next door. Room comfortable but getting into the place was a major drama. Thank god someone let me into the building to be able read plaque with website details to get WhatsApp number to call…. as no way to get in touch using hotels.com….i didn’t receive email with checkin details but the man gave me code to lock box at the front entry door to get my room key…. Thank god he answered the phone… I really Don’t like this system at all… hotels only from now on.

Self

10/10

Exceptional

05 May 2024

Sandra

Well situated

Leisure Family

8/10

Excellent

02 May 2024

Lori

Good location and basic room

The room was basic and was larger than a hotel room. The bed was comfortable and the shower was good size. I could use the common room and had access to kettle as well as dishes. The room had a stool for a place to sit and the bed - ideally a separate comfy chair would have been nice. I was confused about check in and wished that the company had WhatsApp the contact information to me via me having to look up the WhatsApp number on their website (not on confirmation).

Self

8/10

Excellent

24 Apr 2024

Verified traveler

Good budget choice for a short stay.

Comfortable room and conveniently situated. As we arrived after hours, keys obtained from key safe by outside door. Good communication from host. Recommended.

Partner

8/10

Excellent

09 Apr 2024

Emily

Good value but no breakfast

There is no reception so you will need to WhatsApp them to access the keys in the safe. There is no breakfast, only from June. The room was clean and modern, and in a good location for walking everywhere in the city.

Friends_and_family Friends

8/10

Excellent

07 Oct 2023

James

Very nice place in every way, except the name B&B is misleading - there is a common kitchen area for all guests but there is no microwave and the stovetop range doesn't work - so no way to heat food. The electric hot water is fine. There is an excellent SPAR convenience store next door.

Leisure Partner

6/10

Pleasant

05 Oct 2023

Christopher

It was not CLEAR display orninformation about the dates that they do NOT serve breakfast. Being an and promoting themselves as a B$B, breakfast even when small, should be served!

Leisure Partner

8/10

Excellent

28 Sep 2023

Joseph

Very nice, easy to walk to center, shopping, restaurants, and sights.

Leisure Family

8/10

Excellent

21 Sep 2023

Alice

The room is excellent, very clean, well decorated and comfortable. The bathroom was great.

In the room, it would have been helpful to have an extra chair and travel-friendly outlet.

The part that is confusing is that this is advertised as a B&B, which anybody would interpret as a “Bed&Breakfast”. However, there is no breakfast served and the information on Expedia is not very clear on this. Even while there, there is a sign in the kitchen that indicates breakfast between 8am and 9:30am, but then in smaller letters you are warned that the kitchen is not for use by the guests, all very confusing….

Leisure Friends

8/10

Excellent

18 Sep 2023

Lynda

Location is great.
Entrance door at the street is very unsightly

Leisure Partner

6/10

Pleasant

16 Sep 2023

Teresa

This is a very small hotel with few rooms in the \"Lower Town\". First, let me say this was probably not the best choice for us, since it was our first visit to Zagreb. The hotel does not have an on-site host, rather, the keys are left in a lockbox for you. Although the host answered many questions by Expedia messaging and ultimately by phone, it would have been more helpful to have an on-site host. We had to reach out to this hotel for check-in instructions, whereas all other Croatia hotels contacted us many days in advance with check-in instructions, guidance on parking, etc. We had to text her our passport information, which also wasn’t great. Although friendly, the host's instructions were vague, resulting in additional calls even after we retrieved keys from the exterior lockbox. Enter the exterior door, walk up one flight of stairs, use your keys to open another common area door by the \"B&B Downtown\" sign, then you find your room # and unlock it with another key.
The room itself was simple and clean. The bathroom newly updated, but linens and pillows especially needed replacement. There was a breakfast on-site for those who had made arrangements in advance. The young lady managing the breakfast set-up was very kind, and graciously allowed us to add breakfast the same day, even though it caused her a quick return to the downstairs market to make sure that everyone had enough food. She couldn't have been more kind.

Driving and parking in Zagreb is problematic.

Leisure Partner

8/10

Excellent

28 Aug 2023

Jacqueline

The room was very clean and tidy but nearby area had little to offer.

4/10

Poor

20 Aug 2023

Ivana

The location is perfect, however, the owner was greedy and wanted to overcharge us. Also we book a room with breakfast and breakfast was not served on 3 days we were there. Terrible service.

Family

10/10

Exceptional

17 Aug 2023

Li

Place is super clean and tidy. Host is was welcoming and easy to talk to.

Leisure Family_with_children

10/10

Exceptional

03 Jul 2023

Jonathan

We stayed in downtown B&B Zagreb for one night between travelling and it suited us perfectly! very convenient self check in as we arrived late and the host was very respectful and friendly when making sure we got in okay and assured us there was no rush on checking out. For convenience and a happy environment every morning i couldn't recommend enough!

Leisure Partner

10/10

Exceptional

23 Jun 2023

Ryan

Clean, modern and comfortable rooms with good AC. Irena was more than helpful and communicated really well prior to arrival.

Leisure Partner

10/10

Exceptional

20 Jun 2023

Anna

An amazing stay! My room looked directly out at the memorial and the location made walking to various sites super easy. Tram stop right outside and a lovely breakfast every morning with Irene, who is amazing! Will definitely stay here again when we come back.

Business Self

8/10

Excellent

09 Sep 2019

Verified traveler

Good location, poor WiFi

Everything is good except the WiFi. It does not work well in the room.

10/10

Exceptional

25 Jul 2019

Verified traveler

Lovely room in an excellent location. Very friendly hosts and nice breakfast. Host was particularly helpful with information about the town and so we were able to see and do a lot in a short time.

Leisure

8/10

Excellent

25 May 2026

MARCIO ROSA

Bem localizada, bom tamanho e wi-fi rápido e estável.

Self

8/10

Excellent

23 May 2026

Per

Lägenheten är fin! Lite ont om handdukar.
Ingen frukost! Mvh Per

6/10

Pleasant

01 Dec 2025

marta

Camera semplice, nulla di particolare. Il b&b si trova in un condominio, per accedere dalla strada ti viene fornito un codice e al b&b accedi senza chiave. Suggerirei di chiudere il portone che divide il b&b al condominio per maggiore sicurezza. Non é presente la reception

Partner

10/10

Exceptional

02 Sep 2025

JungKyoo

친절한 호텔 주인 & 자그레브 관광에 좋은 위치

아주 깨끗하고 호텔 주인이 매우 친절하여 대만족입니다. 위치가 구 시가지와 가까워 모든 곳이 걸어서 갈수 있어 좋았습니다. 이틀동안 가족과 매우 좋은 휴식을 취하가 갑니다. 호텔 주인분께 감사인사 전합니다. 자그레브 여행자들에게 적극 추천 합니다.

Friends_and_family Family

8/10

Excellent

04 Jun 2025

Dario

The rooms are big and it is quiet good located. Modern and the AC works with almost no noise. A few little things in the bathroom (toiletseat falls down when sitting, some hair at the toweldryer). All in all a really pleasant stay, thank you!

Leisure Self

10/10

Exceptional

14 Mar 2025

Marcos Paulo

Localização ótima, perto de tudo! Quarto confortável e limpo! Atendimento via WhatsApp rápido e eficiente!

Partner

10/10

Exceptional

01 Jul 2024

Rudson

The rooms are comfortable and clean. The breakfast is varied, including juice and fresh fruit, the location is perfect as it is close to the bus station and the city center. The place is safe and you can do everything on foot. The family that owns it is extremely friendly, kind and is always available to help us.

Partner

10/10

Exceptional

31 Mar 2024

WAKANA

Located in center part of Zagreb that is about 10min walk to old town.
Room was clean and tidy. The owner was very helpful and kind to us for everything we needed.

Need to prepare Shampoo and body-wash by yourself.

Leisure Family

8/10

Excellent

10 Feb 2024

Dee

A very nice room rental

Location is very convenient, only 10minutes walk to the old town via a pleasent walking route. Room is clean, sufficient by every terms. Emil was extremly helpful, he checked us in earlier. If I go to Zagreb again, I stay at this place without any doubt. However, one thing must have been made clear on the website that this is not a hotel, this is a room rental in a pleasent, kind of historical apartment that you collect the keys from the postbox, and there is no reception. So I was a bit shocked when I first arrived but then I found the phone number of Emil via Hotels com and he sorted everything out for us. We enjoyed the place and Zagreb very much.

Partner

8/10

Excellent

26 Sep 2023

Stefan

We had a room to the courtyard whichh therefore was rather quiet. The only thing to criticize is the door of the bathroom: it is a sliding door (which is never nice when 2 people are travelling)

Leisure Partner

8/10

Excellent

11 Sep 2023

Serena

Ottima!

Leisure Partner

8/10

Excellent

14 Aug 2023

Nadia

Easy to find it and a good organization. Refreshed style and good cleaning