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Il Palazzotto

Matera · Italy

Via Sette Dolori 39View location

9.8/10Excellent306 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Neighborhood10.0/1010.0
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Il Palazzotto

Enjoy stunning views from the terrace and take advantage of amenities such as complimentary Wi-Fi and a communal living room. Grab a bite at Il Palazzotto's snack bar/deli. Unwind with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:30 am to 10:30 am for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self-parking (subject to charges) is available onsite. Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and flat-screen televisions.

Complimentary Wi-Fi keeps you connected. Bathrooms include complimentary toiletries and hair dryers. Conveniences such as safes and coffee/tea makers are provided, and housekeeping is offered daily. The hotel is conveniently located near Sassi and the Park of the Rupestrian Churches (0. 1 km), Matera Cathedral (0.

3 km), and other attractions. The preferred airport is Karol Wojtyla Airport (BRI), 64. 8 km away.

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With a stay at Il Palazzotto, you'll be centrally located in Matera, a 1-minute drive from Sassi and the Park of the Rupestrian Churches and 12 minutes from Viewpoint of Matera and the Sassi.

This guesthouse is 0.1 mi (0.1 km) from Casa Grotta 'Once Upon a Time...' and 0.2 mi (0.3 km) from Palombaro Lungo. Make yourself at home in one of the 10 guestrooms featuring minibars and espresso makers.

40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include multilingual staff and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 7 Pet max weight (per pet) in lb is 15 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 10:00 AM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet deposit: EUR 100 per stay
    • Pet fee: EUR 50 per pet, per day
    • Service animals are exempt from fees
    • Late check-in fee: EUR 100 for check-in between 9:00 PM and 10:00 AM
    • A late check-out fee will be charged
    • Crib (infant bed) fee: EUR 15.0 per day
    • Rollaway bed fee: EUR 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Sassi and the Park of the Rupestrian Churches 0.1 km / 0.1 mi
Casa Grotta 'Once Upon a Time...' 0.1 km / 0.1 mi
Cathedral of Matera 0.2 km / 0.1 mi
Casa Noha 0.3 km / 0.2 mi
San Giovanni Battista Church 0.4 km / 0.2 mi
Convent of Sant'Agostino 0.4 km / 0.2 mi
Rock Churches of San Nicola dei Greci and Madonna delle Virtù 0.4 km / 0.2 mi
Chiesa del Purgatorio 0.4 km / 0.2 mi
Palombaro Lungo 0.4 km / 0.3 mi
Museo Nazionale Ridola 0.4 km / 0.3 mi
Domenico Ridola National Archaeological Museum 0.4 km / 0.3 mi
Museo della Scultura Contemporanea 0.4 km / 0.3 mi
Piazza San Pietro Caveoso 0.5 km / 0.3 mi
La Raccolta delle Acque 0.5 km / 0.3 mi
Church of San Pietro Caveoso 0.6 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Terrace
  • Luggage room
  • Clothes dryer
  • Bar
  • Breakfast
Show 2 more facilities & services
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Il Palazzotto

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Il Palazzotto

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Il Palazzotto

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Il Palazzotto

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Il Palazzotto

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Il Palazzotto

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Il Palazzotto

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Il Palazzotto

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Il Palazzotto

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Il Palazzotto

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Il Palazzotto

9.8
Excellent
306 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Neighborhood
10.0 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Olya
The hotel is absolutely incredible and the location is breathtaking. Lovely breakfast, luxury rooms, very helpful staff. Would love to come back and stay again here.
10/10
Exceptional
19 Jul 2026
Turlough
Wow, wow, wow!! What an enchanting place in an enchanting city. The cave room was out of this world. The staff were just lovely. The breakfast was excellent. An absolute highlight
Partner
10/10
Exceptional
18 Jul 2026
George
Excellent hotel, we stayed in one of the suites. The room was stunning, there are a few quirks to being set in a cave, but it’s part of the experience. Perfect location, the hotel is close walking distance to lots of excellent restaurants yet far enough away to avoid most of the foot traffic. Staff are very friendly, and helpful. When visiting Matera again I will 100% return here. 10 out of 10
Partner
10/10
Exceptional
08 Jul 2026
Sophie
Amazing experience staying in cave in the Sassi. Breakfast was fantastic and staff were really helpful!
Partner
10/10
Exceptional
06 Jul 2026
Christie
This was my favourite hotel I’ve ever stayed at! Amazing in every way! Would only wish that we could have stayed longer!
Family
10/10
Exceptional
23 Jun 2026
Timothy
Very clean room, helpful staff, great location and wonderful breakfast
Partner
10/10
Exceptional
12 Jun 2026
kelley
Wonderful! This is the most unique hotel we’ve ever stayed. Matera is pretty special and this hotel 💯 adds to the charm. It’s old world feeling but with all the modern things we love. A great common area, daily (and plentiful) breakfast and beautiful patio to enjoy their wine and charcuterie. They welcomed us with a glass of wine which was classy after a long car ride.
Great bedding/pillows/towels and daily housekeeping.
We slept with our window open every night (3 total) and you could hear a pin drop the town is so quiet.
Convenient to everything and lots of good restaurants close by.
I would use their car service recos … we used Uber and they are not as familiar with Matera which is difficult to drive, park etc.
Partner
10/10
Exceptional
12 Jun 2026
Sophie
Loved this hotel. Arrival was warm, welcoming and we had a lovely welcome drink. We then went to our room (room 8, a superior double). It was absolutely stunning. We had 3 balconies with magnificent views over the caves.

Breakfast was within a cave (our room wasn’t - although was still sandstone and beautiful, without the damp issues of being in a cave!) - with a lovely choice including ample gluten free options. The lady who served us at breakfast was so kind, friendly and made us feel welcome every morning.

We also ate at Radino one night and had a lovely meal. It was our only non Michelin guide or Michelin star meal and it exceeded our expectations so we’d recommend this.

It will always hold a special place in our hearts as it is where my boyfriend proposed to me - on our balcony, just us in the middle of Matera - totally magical. You must visit Matera and we’d highly recommend you stay here
Partner
10/10
Exceptional
01 Jun 2026
Björn
Wonderful stay! The staff were very helpful and polite and the house wine were really good. If I would come back to Matera, I would love to stay here again!
Partner
10/10
Exceptional
29 May 2026
James
Great location, lovely room and hotel facilities. Recommend the sister restaurant also! Thanks for a good stay!
Partner
10/10
Exceptional
27 May 2026
Frank
Beautiful, unique cave rooms
Friends
10/10
Exceptional
14 May 2026
Jeffrey
Unbelievable experience! Every element was so well thought out. The decor, the breakfast buffet, right down to the room keys. Everything made you feel like you were in a truly curated experience. Don't miss out on this gem!
Partner
10/10
Exceptional
08 May 2026
Kelly
Our stay at Palazzotto Residence and Winery was absolutely exceptional from start to finish. From the moment we arrived, Irene made us feel welcome with her warmth and hospitality. She greeted us with glasses of wine and snacks on the beautiful patio, which was such a fthoughtful and memorable touch after a long day of travel.

She then showed us to our apartment, and we were genuinely blown away. The space was huge, beautifully designed, spotless, and comfortable. It had absolutely everything we needed for our stay.

The breakfast was another highlight. The ladies serving breakfast were so kind and welcoming, and there was a wonderful variety of foods to choose from. Everything felt fresh and high quality.

Finally, checkout was easy and straightforward, making the entire experience seamless from beginning to end.

The service and hospitality here truly stand out. Everyone made us feel genuinely cared for, and it was one of the most enjoyable and memorable stays of our trip to Italy. We would absolutely stay here again and highly recommend it to anyone visiting Matera.
Friends_and_family Family
10/10
Exceptional
04 May 2026
Barbra
first class experience
10/10
Exceptional
20 Apr 2026
Dean
Beautiful property in a great location in the sassi. Beautiful rooms, really wonderful staff. Highly recommended ! ♥️
Self
8/10
Excellent
16 Apr 2026
Andrea
Spectacular property with helpful staff. Unique, imaginative room and bath arrangement. For us (me 82kg and my spouse 66kg) the bed was very hard and difficult to sleep on. This is a personal preference however, and a very, very firm bed may be preferred.
Partner
10/10
Exceptional
14 Apr 2026
Scot
Great stay in a great location. Everything went perfect with nothing but good surprises!! Would recommend!
Partner
10/10
Exceptional
13 Apr 2026
Nicola
We loved our stay and could not fault the service, food or our room. We enjoyed a lovely evening meal in the restaurant on our first night. Such a calm setting for the perfect quiet escape and an easy drive to some of Puglia’s finest tourist destinations.
We will be sure to return again.
Partner
10/10
Exceptional
13 Apr 2026
karen
Amazing staff, amazing location, breakfast was lovely. Everything was super clean and lovely bed linen and towels. We couldnt fault anything and we would highly recommend.
Partner
10/10
Exceptional
01 Apr 2026
MARTI
Wonderful and romantic experience. We strongly recommend.
Partner
10/10
Exceptional
02 Feb 2026
Veronica
Beautiful place! Magical!!
Partner
10/10
Exceptional
25 Nov 2025
Kemps
O hotel é realmente uma experiência. Se hospedar dentro de uma caverna é algo único. O quarto era bem amplo e confortável, com ótimo chuveiro. Toda a equipe muito atenciosa, gentil e prestativa. Nossa estadia foi incrível. O hotel ficava bem próximo de alguns pontos a se considerar, como mercado.
Partner
10/10
Exceptional
24 Nov 2025
Eduardo
Extraordinary staff, wonderful room, great location and top service. What else can I ask for!
Partner
10/10
Exceptional
04 Nov 2025
Eunjoo
The room was super clean, the staff were really friendly, and the welcome wine was amazing. We switched room types between the first and second night, and this one had awesome natural light and great heating. Only thing was the water pressure—it was a bit low. Still, I’d totally come back here!
Partner
10/10
Exceptional
03 Nov 2025
Ana
It was an amazing experience . Matera and the hotel had so much to offer .
Wonderful experience stayong on a cave .
Leisure Friends
10/10
Exceptional
28 Oct 2025
Eunjoo
I visited based on a friend’s recommendation and stayed in two different room types over two days. The room conditions, scent, ambiance, and interior design all captured the essence of Matera perfectly. It was even better than a 5-star hotel. The welcome drink was excellent, the reception staff were incredibly kind, and the breakfast was outstanding. Highly recommended!
Partner
10/10
Exceptional
27 Oct 2025
Hu Eliot
Exceedingly pleasant staff!
Self
10/10
Exceptional
26 Oct 2025
Hu Eliot
Tutto era Benissimo!
Self
10/10
Exceptional
21 Oct 2025
Donna
A delightful stay at an unusual, quirky but wonderful hotel. Helpful and friendly staff. Lovely wine too! So quiet and convenient to everything including diverse choice of great eateries. Loved Matera! Shuttle service and parking was also efficient. Definitely recommend Il Palazzotto.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Elizabeth
Gorgeous property, highly recommend. The only thing lacking (a little, not a reason to pass on this beautiful property) - but breakfast is included from 830 to 1030. We got there at 9 and many items were out. No eggs no bacon and some pasties with empty plates.
Leisure
10/10
Exceptional
28 Sep 2025
Hind
Amazing hotel! Love the rooms and the view. The staff was super friendly and welcoming. They offered us transportation from the parking to the hotel. And the location was excellent, close to everything. Breakfast was ok tho
Leisure Friends
10/10
Exceptional
25 Sep 2025
Karen
Our stay was absolutely perfect from start to finish! I truly cannot recommend enough. Antonio and Martina, Marrise…not sure of spelling…and staff did everything to make our stay warm and welcoming. If you have time do not miss out on their restaurant and wine… in almost two weeks in Italy … our top picks.
Leisure Partner
10/10
Exceptional
23 Sep 2025
Nancy
Antonio was excellent in welcoming us and helping us to make parking arrangements for our car. His assistance with shuttle contacts was superb.
Leisure
10/10
Exceptional
19 Sep 2025
Priscila

Excellent hotel in Matera

We really enjoy our stay at Il Palazzoto. The room was very beautiful and comfortable , very kind service , we highly recommend
Partner
10/10
Exceptional
18 Sep 2025
Claire

Beautiful hotel and well located

Beautiful cave room, very spacious. Hotel residence itself was stunning, with beautiful dining area for breakfast and communal couch area. Highly recommend for a Matera stay. Lovely wine from their winery too.
Friends_and_family Friends
10/10
Exceptional
15 Sep 2025
Johanna

A great find

Lovely stay staying in a truly unique room. Great location, highly recommend.
Friends_and_family Friends
10/10
Exceptional
02 Sep 2025
Mariella
Il Palazzotto in Matera is an absolute GEM! From the breathtaking cave lobby and dining area to our spacious, beautifully decorated room, every detail was charming and elegant. Upon arrival, we were welcomed with a glass of Palazzo Zimara Susumaniello, so exquisite it was unforgettable! Breakfasts were delightful, the boutique rupestrian style combined with modern comforts and the incredible Sassi location, made our stay truly exceptional. Viviana, Irene, and Antonio’s warm, and impeccable hospitality completed a perfect experience. Thank you all!! We will wholeheartedly recommend this magical hotel to friends and family!
Leisure Partner
10/10
Exceptional
22 Aug 2025
Anthony
Historic place. LOved it.
Leisure Family
10/10
Exceptional
11 Jul 2025
sara
A very special place - both the accommodations and the main reception and dining areas. Worth the money for a once-in-a-lifetime cave experience.

The staff was lovely and really elevated a great stay to exceptional. Antonio, the manager, was brimming with enthusiasm for his city and the hotel, sharing history of both. He recommended the fantastic Osteria al Casale restaurant on the cliffside for dinner which served excellent food and was nicely away from the hordes. Maristella is as sweet as she is adorable. So helpful and gracious.

The included breakfast was ample and there was quite a variety, from savory options to pastries. The dining room is stunning. Loved it!

We stayed in the family apartment which exceeded expectations. The main room is spacious even with sofa bed opened. There is a separate sitting area with another sofa and coffee table which was very useful. The sofa bed was comfortable and big enough for two teens to fit comfortably. The master bedroom was roomy and the bed super comfortable. It was only missing a full length mirror. Adding a barn door on the master bedroom to provide privacy from kids staying in the main area would be a bonus. There is also a kitchenette with refrigerator in the apartment.

The bathroom is modern and functional. The shower is small so I shared with the manager that a shelf is needed to hold shampoo/soap. This is really the only critique on an otherwise magical place. Highly recommend.
Leisure Family
10/10
Exceptional
30 Jun 2025
Michelle
The room was beautiful, renovated but still with so much history evident. The staff were lovely and there were lots of places to eat and easy access to interesting parts of the city.
Leisure Partner
10/10
Exceptional
29 Jun 2025
ROBERTA
Had a great and cosy 2 night stay. The rooms are super unique. Easy to get to with a taxi from the bus station. Very friendly and welcoming staff, would stay here again.
Leisure Family
10/10
Exceptional
29 Jun 2025
Kelly

Il Palazzotto

I stayed just one night. It was a lovely hotel well situated with friendly staff. It was cool waking up in a cave and I left before breakfast.
Self
10/10
Exceptional
10 Jun 2025
Catia

B

This Hotel is so so beautiful. The staff was really friendly. The breakfast was excellent and one of the best cappuccino that i ever had. Very nice stay!
Partner
10/10
Exceptional
20 May 2025
Janine
Beautiful hotel, lovely rooms and great location. Staff very friendly and helpful. Would definitely recommend
10/10
Exceptional
17 May 2025
Faith
I would highly recommend Villa Puolo. The staff was outstanding! Enzo cooked for us one night and it was fabulous! Gessica helped us with taxis and our every need and Maria and Asunti treated us like family. There is a small marina right down the hill with cute restaurants, including La Taverna, which was a highlight.
Leisure Friends
10/10
Exceptional
04 May 2025
RICHARD
Lovely accommodations and great people
10/10
Exceptional
30 Apr 2025
Anastasia
We stayed here in April 2025 and absolutely loved it! The staff was incredibly friendly and helpful, providing us with anything we needed. They also provided excellent recommendations for walking around the city, including some sites to see and dining options in the area. The rooms are quiet, comfortable and include everything you might need. Be warned as they are true caves, there is little to no ventilation though it creates perfect sleeping temperatures as you don't have the sun baking in your windows. We absolutely cannot wait to stay here again!
Leisure Partner
10/10
Exceptional
20 Apr 2025
Jordan
We had such a wonderful stay here. The customer service was amazing and the rooms are beautiful. A great location in Matera
Partner
10/10
Exceptional
18 Apr 2025
James
Warm welcome, friendly and very knowledgable staff. Great location and a perfect base to explore everything that Matera has to offer. The room had great amenities and the breakfast was delicious. We will return…
Leisure Partner
10/10
Exceptional
04 Apr 2025
THOMAS

Perfect hotel

Very friendly and kind of B&B style hotel in the heart of the town!
Partner
10/10
Exceptional
25 Mar 2025
Dana
Beautiful
Leisure Family
8/10
Excellent
14 Oct 2024
J

Beautiful small hotel.

It is really a superb hotel. In Matera to be able to sleep in a room \"cave\" is quite special. The room #5 is large and had everything we needed except a big mirror. The only one was a small square one in the open bathroom above the lavabo and the lighthening was more romantic then useful there! I know it is not the same in every room as every room has a special design and decoration. The reception and the breakfast room are also beautiful. We loved the big terrasse where we could enjoy the sun and a drink at the end of the afternoon. Well situated in the city center. A place to discover!
Partner
10/10
Exceptional
04 Oct 2024
Michael
Extremely friendly service, place is very unusual as a hotel.
Amazing experience. Breakfast is very good. Close to all points of interest.
Leisure Family
10/10
Exceptional
23 Sep 2024
Raul
Beautiful, great experience. Above expectations. Will definitely stay again if I return to Matara.
Leisure Family
10/10
Exceptional
23 Sep 2024
Peter
Perfectly situated. Excellent views of the city. Comfortable rooms.
Leisure Family
10/10
Exceptional
05 Sep 2024
Nefer
Beautiful hotel. Highly recommended for its welcoming staff, cleaniness and location.
Leisure Partner
10/10
Exceptional
01 Sep 2024
Richard
Great experience
10/10
Exceptional
31 Aug 2024
Heather

Beautifully stylish and unique one of a kind room

Beautifully stylish and unique rooms from the converted caves of Matera. Every detail has been thought of and taken care of. The robes are fluffy, the towels were beautiful quality and the bed was sublimely comfortable. `even the wine supplied in the room which is the winery’s own is delicious. `thoroughly recommend.
Partner
10/10
Exceptional
06 Aug 2024
Yang
Great place to stay in the heart of Matera!
Leisure
10/10
Exceptional
07 Jul 2024
Christopher

Amazing stay!!!

II Pallazzotto was truly amazing experience!!

Wish we were able to stay a bit longer! Will definitely book this hotel again!!!!

Highly recommended!!
Partner
10/10
Exceptional
02 Jul 2024
GABRIEL
El hotel es espectacular, la habitacion familiar de 4 personas increiblemente bella, no tiene parking, les recomiendo llegar en auto al hotel y dejar las maletas para luego ir al parking que queda a 8 min en auto.
Leisure Family
10/10
Exceptional
09 Jun 2024
Joseph
Cannot recommend this hotel enough. Our room in a cave was unique and beautiful. The staff was super friendly and helpful. We did a private wine tasting which included wines made at their winery and a lot of good local history; their sister restaurant also was great for dinner. The location is perfect, easily walkable to the entirety of Matera.
Leisure Partner
10/10
Exceptional
06 Jun 2024
Robyn
We loved our stay in Matera and so glad I chose II Palazotto as our home for 2 nights. The room was amazing, was a wonderful experience sleeping in a cave! Beautifully designed and had everything you needed. Breakfast was great and met some other lovely guests during our stay. Staff were friendly and the wine was very good. Enjoyed a dinner at their restaurant which is situated at the other side of town. There is only a few steps up to the accomodation from the street. We travelled to Matera by car and left it at car park about 6km away and they have a shuttle service that drops and picks you up from the door which was super easy and convenient. Would highly recommend a stay here and especially a visit to Matera it was a WOW for us!
Leisure
10/10
Exceptional
25 May 2024
lourdes
Excellent property and location. The experience of the cave room was different and fun. The hotel coordinated with a parking garage our car and even used it in the middle of our stay drive to Gravina and Albarobello. Matera is beautiful and has great restaurants (we recommend Austin in front of Agustine church).
Leisure Partner
10/10
Exceptional
16 May 2024
Verified traveler

Immersed in history and luxury

Great location . We stayed in the family room / cave which was great for three of us … a short stroll to breakfast and right in the heart of Matera . The glass of wine on arrival was wonderful ( we ended up buying bottles to take with us ). The walk into the canyon / over the swing bridge and up the other side was steep but worth the view .
Friends_and_family Family
10/10
Exceptional
04 Jan 2024
Verified traveler
Amazing rooms, great location in the old part of Matera.
Partner
10/10
Exceptional
17 Sep 2023
Linda
Very unique property. Staying in cave was an adventure. Each room is different according to the cave structure. Lovely welcome, wonderful staff. Thoughtful front desk, they go out of their way to take care of all needs and reservations for dining and sightseeing.
Partner
10/10
Exceptional
06 Sep 2023
Phil
Excellent on all levels and we will recommend to all.
Leisure Partner
10/10
Exceptional
30 Jul 2023
Thomas
Stunning property. Breakfast in the cave was a unique experience. Our room was perfect. The location in the center of Matera enabled us to walk the whole city. And what a city. Would definitely stay here again.
Leisure Family
10/10
Exceptional
15 Jul 2023
Luciana
There is nothing like staying in a Cave a beautiful a well designed and decorated place to stay. Ah what an experience.
Leisure Self
8/10
Excellent
12 Jul 2023
Nigel

.

This hotel was booked for a 2 night stay as a novelty. Was a cave now a very well done hotel bedroom but it needs air conditioning on all the time and air humidifier. We had no windows! also we booked a car transfer from the airport to the hotel. No show! Hotel said the taxi driver forgot. We had to take an airport taxi at an extra €40 no offer to assist we were just told by the hotel not our fault!
Partner
10/10
Exceptional
26 May 2023
Lisa Hoy
Absolutely one of our most unique travel experiences ever right in the middle of a world UNESCO site. The property was stunning and staying in an actual cave was a real experience. The staff were so welcoming and helpful, the breakfasts were amazing, and when we arrived we were greeted with a glass of wine to welcome us. We would highly recommend!
Leisure Partner
10/10
Exceptional
20 May 2023
John
This property was a fantastic choice for our visit to Matera. Our cave room was lovely, and each room is unique. The staff were helpful, and the common areas are just as unique as the individual rooms. There were minor inconvenience within our room as far as storage options of belongings and toiletries, and getting in and out of your room can be challenging, but very minor in comparison to the experience. HIGHLY recommend this property.
Leisure Partner
10/10
Exceptional
13 May 2023
Nathalie
Wonderful place with nice terrace. The staff was very kind and offer us a wellecome drink. We will come back !
Partner
10/10
Exceptional
13 May 2023
Jonah
Very unique cave room - lots of character! Very nice breakfast - generally very relaxing atmosphere
Leisure Partner
10/10
Exceptional
12 May 2023
Rose Marie

Excellent choice. Highly recommend it.

Excellent location. Very clean. Excellent staff. I would definitely recommend it. Breakfast was excellent. Very convenient to get to.
Partner
10/10
Exceptional
07 Feb 2023
Guillermo

Best place in town

Our stay in this hotel was wonderful! The place is amazing, you get to experience an immerse adventure of the Matera spirit. The rooms was beyond beautiful and the service and food… just excellent! Definitely a MUST stay in this gorgeous city.
Partner
10/10
Exceptional
14 Nov 2022
Reinhart
The cave is humid, therefore there is some strange smell but it's okay. Everything else is very good
Partner
10/10
Exceptional
06 Oct 2022
Christian
Wonderfully done to give you the true feeling of “cave living” with a very upscale feel. Can’t say enough about the hospitality, fantastic hosts.
Leisure Family
10/10
Exceptional
29 Sep 2022
Lorraine
Loved this hotel in Matera amazing place. Staff very pleasent
Partner
10/10
Exceptional
26 Sep 2022
Stefanie
The rooms at Il Palazzotto are extremely unique. The actual room was huge and open. Pure beauty.
Leisure Partner
2/10
Poor
16 Sep 2022
Gisselle
We stayed in a family suite and although it was big I will not recommended to anyone. The toilet is so small and the water leaked to the whole floor all the way towards the kitchen. Breakfast is below the par and we didn’t feel the warm hospitality. From the reception we knew already we made a mistake on booking here. They were unresponsive. We should have stayed in sextantio. We didn’t slept well as the humidifier kept of making loud noise so if your a light sleeper it will wake u up and it happens multiple times. The reception just suggested to turn it off. Turning that off at night will make whole room smell since it’s a cave. Damasco parking they suggest is good but the shuttle we encountered does not have aircon. On a very hot weather we were very disappointed. Charged all premium you want but you must deliver. For this case it was an overall failure. We regret staying here.
Leisure Partner
10/10
Exceptional
10 Sep 2022
Jerry
Amazing hotel built in the rocky caverns of Matera's old town. Great location, close to restaurants and shopping and Duomo. Giuseppe's Wine Tasting at the hotel was a highlight of our trip. We will be back!
Leisure Partner
10/10
Exceptional
05 Aug 2022
Simone
A luxury stay in a matera cave. This property is class. The location is so convenient to be dropped off by a driver as you can’t take a car into Sassi area. Having breakfast in the amazing cave room is so memorable. They also do wine tastings on site which we found really informative and delicious. You won’t be disappointed by your stay here.
Leisure Partner
10/10
Exceptional
24 Jun 2022
Alexandre

Wonderful hotel

Beautiful, comfortable, great location, friendly and helpful staff. Would definitely recommend to friends. I could suggest a valet parking (even paid).
Partner
10/10
Exceptional
23 Jun 2022
Nicola

Wonderful

We had the most wonderful stay at Palazzotto. The property and the rooms are beautiful and unique, and the service is kind and attentive. We received clear instruction on how to park, and on arrival we were greeted with a complimentary glass of wine. We had the chance to enjoy an aperitivo on their terrace enjoying a beautiful view of Matera - totally recommended! Matera is also a beautiful town with a very interesting history, definitely worth a stop!
Partner
10/10
Exceptional
28 Apr 2022
Mark

Magical Matera

Totally amazing. This property is incredible. And go to Dedalo restaurant when you stay here.
Partner
10/10
Exceptional
30 Mar 2022
Heidi
Unique and beautiful hotel in Italy’s oldest town. Newly remodeled, absolutely gorgeous, right in the center of the sassi. Can’t say enough—5⭐️!!
Leisure Partner
10/10
Exceptional
10 Feb 2022
Stephen
Great room to experience the Matera life that was.
Super hotel, such a special experience.
Leisure Partner
10/10
Exceptional
21 Jan 2022
Frank
This place is so amazing! As is the town. There are not words to describe the uniqueness of it. The complimentary breakfast was beautiful. Giuseppe greeted us sith a delicious glass of wine and was so informative. We can not wait to visit again!
Partner
10/10
Exceptional
13 Jan 2022
Frederick

All around amazing

My stay here was all around fantastic. The hotel is made from the the Neolithic caves. But these aren't your grandmother's caves. These caves have been refitted into beautiful, modern, amazingly-comfortable spaces. Check-in was a breeze. The front desk prepared me for parking considerations the day before I checked in. I easily found off site parking for €25 with a a €10 taxi service to the hotel. I know that's expensive, but it was well worth it.

The city is is unbelievable. The hotel location is right in the middle of of the historic section called The Sassi. You do not need a vehicle for a visit to this City. I only stayed one night but I think one could easily spend 3 nights here and still leave things for the next visit.

On the morning I checked out the front desk provided me with complimentary coffee while I waited for the taxi.
Self
10/10
Exceptional
18 Nov 2021
Brandy
Clean rooms friendly and helpful staff!! Wonderful place to stay.
Leisure Partner
10/10
Exceptional
08 Nov 2021
John
Beautiful room and reception area. All the staff are great. They are extremely helpful and very friendly.
Leisure Partner
10/10
Exceptional
23 Oct 2021
Verified traveler

A Very Special Holiday

I’ll Palazzotto was breathtaking! I have stayed in many beautiful places, but this may be the best! It’s style and detail made me feel as though I was walking into a very special world. The staff was so pleasant and helpful. Also, every corner was so clean! I hope to be back someday and stay in room 3!
Friends_and_family Friends
10/10
Exceptional
02 Oct 2021
ENRICO P
Nice location.
Leisure Partner
10/10
Exceptional
10 Sep 2021
Julia

Amazing ambiance and great staff

Unique hotel with comfy beds. The staff was very courteous and went above and beyond to help us during our stay. Offsite parking was very easy and the shuttle took us right to the hotel entrance. Would definitely stay again!
Partner
8/10
Excellent
05 Sep 2021
Dana
Beautiful looking hotel that gives you the vibe and feelings of staying in Matera. As a hotel, I would suggest offering slippers since this is a cave and your feet get dirty. Also would enjoy more hooks for towels, a seat outside to look at the view, etc
Partner
8/10
Excellent
14 Aug 2021
Davide

Experience for once in your life

Il Palazzotto in Matera is an experience. It is a grotto style room and something to experience once in your life. Service was amazing, very kind and welcoming. The room was really pretty. We just did not realize the bathroom was fully opened (as in no walls) and it was a bit incovenient for us, being a couple of friends. Furthermore we found it quite cold (being a stone room) and this caught us by surprise. Overall happy though. Thank you very much
Friends_and_family Friends
10/10
Exceptional
21 Jun 2021
Mary

Absolutely beautiful hotel - perfect location!

This is one of the most amazing hotels I’ve stayed at in Italy. The staff are wonderful, the room was like sleeping in a cave (traditional style to the city of Matera)…. Highly recommend!!!
Partner
10/10
Exceptional
11 Oct 2020
Helen
Beautiful property in lovely city. Fabulous room with 3 balconies
Leisure Partner

Location & surroundings

Il Palazzotto
Via Sette Dolori 39, Matera, Italy

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Il Palazzotto

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