Name: Baymont By Wyndham Madison South
Address: 2810 Coho Street, Madison, 53713, US

8/10

Excellent

05 Aug 2026

Levante

Clean and quiet

8/10

Excellent

04 Aug 2026

Kevin

....

6/10

Pleasant

04 Aug 2026

Dawn

When I first walked in, the lobby looked modern and clean and I was impressed with the breakfast area.
During the check-in process, the staff checking me in had the demeaner that he didn't want to be there, I gave him the wrong credit card and he just looked at me like I was stupid. The morning clerk watched videos with the volume loud for all to hear.
When I got to my floor, the smell that was in the hallway was so bad I didn't want to breathe, and it smelled like that the whole time.
The room didn't have that disgusting smell and it was clean. The bed was comfortable, The fridge, microwave, and temp. control all worked.
I was sorely disappointed when I went down for breakfast. For the size of the breakfast area, there wasn't much that was offered. It had the usual toast/bagels, yogurt, waffles, and cereal. There was hot food was tucked in a corner that made it difficult to reach the food in the back. The hot food both days was biscuits and gravy with very flat, round eggs and sausage. Usually there is a rotation of hot foods.
The bar area wasn't even used for food or drinks. It would have been a good place for tables since they didn't have enough for the guests. I sat in the seating area of the lobby, I should have taken my food to the room. The upholstered chairs were dirty and stained, and the leather (not sure it was real) chair I sat in had no support and felt like it sunk to the floor (I am heavy set, but not enough to make a chair sag that far down).

10/10

Exceptional

02 Aug 2026

Tom

It was a very nice property and very clean. The room was nice sized with the king bed and much room for everything else.

The staff was very nice even when confronted by an angry woman complaining about the exact room she rented.

Abd hadebaznice breakfast before I left today. Would stay there again

2/10

Poor

02 Aug 2026

Edgar

Don't let the picturefool you!!That is old picture. Bathroom sink was not working, we stayed 2nights and they did not fix it or give us another room. Hallways smells like food. Room carpert had some odor we had to use airfreshner. They do not have lost and found!! If you forget something in the room after check out forget about it!! Looks like there is no communication between staff and housekeeping.They keep telling you call this time only when you call that time they will tell you to call another time.

2/10

Poor

02 Aug 2026

brent

Was the worst hotel stay I have ever had. Do not stay at this hotel not only was it dirty and not maintained, it was un safe the other people staying there were on meth and just not a safe place , the breakfast was terrible no hot water and everything leaked and this was not everything that was wrong

2/10

Poor

31 Jul 2026

James

Bathroom had mold in the shower, and not just a little, room smelled, newer building but not maintained well. Paint on door handles, carpet base etc.

I would have found a new hotel if I didn’t check in at 10pm

6/10

Pleasant

31 Jul 2026

Heaven

The property was okay ; our sheets were stained and kinda small

4/10

Poor

30 Jul 2026

Angela

The pool and hot tub are disgusting. There was mold in the shower and there was dirt in every corner. The bed was okay though. It kinda smelled like damp carpet throughout the second floor. I won't use this baymont again.

4/10

Poor

30 Jul 2026

Ryan

took a deposit. its been 3 weeks havent gotten it bak. not easy to find

10/10

Exceptional

30 Jul 2026

Angela

Hidden gem. Good vibes, good breakfast, clean.

6/10

Pleasant

29 Jul 2026

Byron

We immediately asked for another room after staff did nt show up to review the tv was not working. My husband went to desk to find out. The

8/10

Excellent

25 Jul 2026

LeAnne

Very clean hotel, staff helpful with wifi without having a zip code. Didn’t have time to use the pool, but looked in and it was busy. Great stay

2/10

Poor

25 Jul 2026

Nicole

Got to the hotel at 2:30 when check-in was at 3…hoping to get in early we were denied because the room wasn’t clean, I can understand that.
When I asked for my room to be cleaned-sheets cleaned and clean towels two days later in the afternoon I was denied because the cleaning staff went home. We went 3 days with a dirty room, no clean sheets and no clean towels. We asked for clean towels and weren’t given any due to a shortage.
Front desk did not have good customer service.

6/10

Pleasant

24 Jul 2026

Michelle

Rooms were nice and clean. Bed comfortable. We did not have a lamp on each side of the bed (other rooms did - my sister had a room). The one bed side lamp didn't have a lightbulb and the floor lamp lightbulb was burnt out. Desk attendant did give me two lightbulbs. Elevator didn't always open at the floor you wanted. Bathroom door hit the toliet lid - looks like a new lid was put on and it was too big for the toliet. Not a big deal but irratating. My sisters room they couldn't get the TV to work. I was worried about people that seemed to be staying in their vehicle in the back parking lot. Desk attendant did assure me they had cameras for the parking lot.

2/10

Poor

24 Jul 2026

Linda

They don’t do what the reaservation says do what ever they want only stated 1 night out of 2 day reservation left and went home that bad

4/10

Poor

24 Jul 2026

Monica

Went to this hotel 3 or 4 years ago and loved it. This time around not so much. They no longer offer a shuttle service. The shampoo had fallen off the shower wall. When I plugged in my curling iron, the bathroom lights went out (I managed to fix it by myself because the front desk didn't), there was only 1 bath towel and washcloth despite the reservation being for 2 people, there was no bar soap on the sink. When I called down to the front desk via the room phone no one answered. I had to use my personal phone. The only nice things about this place is the bed was comfortable, we had a decent view of the capital and we were able to watch Netflix.

6/10

Pleasant

23 Jul 2026

Renee

You get what you pay for. Hotel was very run down. Nice location with a nice park and running path nearby.

4/10

Poor

21 Jul 2026

Michelle

check in took over an hour and my room was not ready on arrival. room was clean but overall the hotel was modern construction that is falling apart.

6/10

Pleasant

20 Jul 2026

Lisa

Pictures look better than actual. The hallways are odd decor and colors. The breakfast is very light and not much there. Lots of seating in lobby but no tables. Area are hotel is questionable.

Friends_and_family Friends

8/10

Excellent

20 Jul 2026

Gerrit

Check in was delayed

2/10

Poor

20 Jul 2026

Cynthia

I don’t usually do reviews but felt the need to share for others. This hotel needs some MAJOR work done!! There were holes in the carpet in the hallways. A canvas painting on a wall was torn. Electrical room and housekeeping door had no door knobs. (Safety hazard IMO) No bottled water to purchase. Ice machine was on main floor only. And it was a very hot day. Indoor pool and hot tub looked dirty and pool wasn’t much bigger than a parking space.
In the room: Our door lock (striker plate was missing)to pull door closed for a tighter shut. Handle on shower door coming apart and banging on the glass. Shower head needed a good cleaning. Did not like the bathroom design at all. The door was always in the way getting to the vanity. Chair at desk had no cushion. You could feel the bar across the bottom seat area when sitting. Tv was not getting any channels when we first got there. Guy at front desk came up and got it fixed. Bed was just ok. In my opinion it was deff not worth the price we paid.

Friends

10/10

Exceptional

20 Jul 2026

Terri

The room was clean and the staff was friendly.

Partner

4/10

Poor

20 Jul 2026

Kayla

Bedroom was not clean floors had crumbs and stuff along the baseboards. Bathroom shower was dirty along the edges, Pool was dirty things floating in the water, bathroom door off in the pool area.

Family_with_children

6/10

Pleasant

18 Jul 2026

Sue

We’ve stayed at this property before but the hall
carpeting, entrance area and breakfast areas need updating and repairs.

Family

2/10

Poor

18 Jul 2026

Larry

Someone broke into my room

Self

6/10

Pleasant

17 Jul 2026

benn

Breakfast was meh….. no air conditioning in the Lobby just fan and no air conditioning in the hallway.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Wilfredo

Great

Partner

6/10

Pleasant

17 Jul 2026

Damaris

Positives: close to downtown Madison 10-15 min drive, fairly easy to get to. If you’re looking for a reasonable priced place to stay that’s close enough to Madison and you have a car, and you don’t really care about luxury I would recommend this place. I hate leaving negative reviews but the areas that leave something to be desired are customer service/friendliness and attention to detail, I think may be they are in the middle of some sort of renovation but missing the important parts (like recocking the shower) was it dirty? No but it didn’t feel clean either. The main lobby was well appointed looked like a fun area for groups to gather. We skipped the breakfast and opted for a local restaurant. It’s tucked inside a neighborhood. I’m not being sarcastic when I say if you’re no frills, don’t mind driving to wherever you’re going, and need something not $450/night this place will hit that mark. Now we did book thru Expedia which we know means not the “best room” available too… so we understand what we sign up for.

2/10

Poor

16 Jul 2026

Amber

Dirty room- ants in the bed, stains in the lamp, wall and curtains. Smells like weed and chemicals- multiple police officers and searching cars-

Breakfast was nasty and not up to what the picture - VERY poor selection- breakfast area was gross and not cleaned.

Bathroom was as gross - hair on “clean towels” - hair in shower.

Only 1 broken lamp to light the entire room. Very poor basic cable

Family

10/10

Exceptional

14 Jul 2026

Angosa

It was a yreat place. It is crazy that they did not have a tea

10/10

Exceptional

14 Jul 2026

Brenton

meow

Partner

8/10

Excellent

13 Jul 2026

Michelle

Property was clean. Room/bed were good. Breakfast was alright. Location was good. I would recommend staying here. Price was great.

Partner

2/10

Poor

12 Jul 2026

Curtis

Nothing good at all

Partner

2/10

Poor

12 Jul 2026

Heather

Dirty room's. Smelt like mold and paint. Visoble mold in bathrooms
Terrible half done paint job
Pool disgusting. The breakfast area was so gross looking and no breakfast left by 9am even though it ended at 10 am
0 out of 10

Family

2/10

Poor

11 Jul 2026

Ron

This place has seen better days. Worn and shabby around the edges. Poorly maintained. Meager breakfast. Add in a completely indifferent staff - don’t stay there.

Partner

2/10

Poor

11 Jul 2026

Taylor

The hotel was very noisy all through the night. People partying and slamming doors.

Partner

10/10

Exceptional

11 Jul 2026

Bozena

Great hotel. Nice breakfast

4/10

Poor

10 Jul 2026

nick

It was not cleaned. Sheets looks dirty shower has a lot of black mold. Front staff. I’m guessing is the owner was not friendly

Partner

4/10

Poor

10 Jul 2026

Brittany

Overall the property was fine. However many factors came into play with the negative review. Our room was “clean” when we moved in but it was dirty and had a horrible smoker smell. You can tell it was a quick clean. Our room also only had 1 working light. I asked for it to get fixed the first morning and it did not happen. They switched our rooms and it was much cleaner. However we were in that rooms do 5 days and they never cleaned it. They came in and switched the towels out but that was it. The fire alarm went off in the middle of the night one night and then the following evening. We were told someone was smoking in the men’s bathroom.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Hao

Good

Family

10/10

Exceptional

07 Jul 2026

Roberto C

Everything was very clean.

Business

10/10

Exceptional

07 Jul 2026

Miguel A

Everything was very clean.

4/10

Poor

06 Jul 2026

Maria

Their fire alarms went off at 3:45 am and there was no hot water in the shower.

Self

8/10

Excellent

06 Jul 2026

Nick

Plan for extra time when making breakfast. The left side bays of the four bay toaster don't work right.

8/10

Excellent

03 Jul 2026

kyle

The cable is solo. The internet wants you to sign into your rewards account. Not happening w me. If it didn't want all my info for that maybe. Otherwise decent stay.

Self

4/10

Poor

03 Jul 2026

Beth

The elevator was broken and I later realized it had been broken for several days. There was a water leak on the main floor hallway coming from one of the drink machines, causing a significant amount of water on the floor, which was there both days of our stay. The first time we tried to flush the toilet, it was clogged. When I asked at the front desk to have someone come take care of it, we were told there was no maintenance available and instead we had to switch rooms. Stairways were rundown and dirty with food literally sitting there for days. The breakfast was below average of your normal hotel breakfast and the coffee was not drinkable in my opinion. There was also a large music/dance party going on in the back of the parking lot for several hours at night, which was just weird. The actual rooms and beds were fine and appeared clean so props to housekeeping for doing their job well, but clearly management doesn’t have the same standards to keep the building and common areas up to an acceptable standard.

4/10

Poor

03 Jul 2026

Cory

Elevator was out. Ice machine was melting water all over the lobby floor. Shower was nasty with black mold. Evident that the owners aren’t concerned with maintenance. Kids wanted to use the pool but we refused to allow it.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Jamie

Don’t use the vending machine. Wouldn’t refund me $2.50 for a bottle of water. Deja Blu at that.

Friends

10/10

Exceptional

30 Jun 2026

Clarissa

The staff was amazing! The hotel's location is perfect! The view at night was amazing... It's being renovated and the updates are beautiful. The beds were so comfortable. I will be back !

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Stephanie

Our luck wasn't the greatest it seems... within 10 minutes of checking in and getting to our room, the fire alarm went off, and everyone had to evacuate. Turns out the sprinkler/ water room caught fire. Fire crews responded and indeed had to put out the fire. They then put some fans in the open doors to try to air out the smoke afterwards. Our room was 5 doors away. A few hours later we were able to go back inside, but nothing else was mentioned about the incident.

Partner

2/10

Poor

27 Jun 2026

Wanda

It looked good when we got there. Recently renovated from the looks. The beds were comfortable. The bathroom door would not open all the way. Sheets were to be changes ever 3 days. Stayed 7 nights the beds never made or changed a single time, we even requested maid service one morning and still nothing. Staff was not helpful in resolving problems. The floors were always wet when we would come in at night. Reserved for 4 people, they only provided linens for 2, went down to get more towels only to be told none available, they didn't have any clean. The first morning there was black hair stuck on the container of milk and at the juice dispenser. The next time we tried the breakfast area it was before 8 and no hot breakfast available. The final day of our stay there was a wire hang out of the elevator door on the first floor. That night a sign saying it was out of order. Left us with 3 flights of stairs to get down with 7 days of luggage, and no help. The stairs were dirty with trash and dog food on the floor. Every night it was a struggle to get the door to lock securely. Booked 2 rooms for family traveling together and they didn't even get the rooms on the same floor. Beer bottles littered the exterior and parking lot when we left.

Friends_and_family Family

4/10

Poor

27 Jun 2026

Katie

The beds and pillows were awesome. We got in late so we didn't get to use the pool or anything. The smell in the building was weird. There was painters tape still on the bathroom mirror. The curtain was not set up properly so we couldn't get all the light out. I normally stay at Baymont hotels but I don't think I will stay at this one again.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Diane

3 people in the room, Given 2 bath towels and told that was all they had. One family member had to dry with hand towels.

Breakfast was ok but not restocked and again \"ran out\" of basics like yogurt.

Hotel is near apartment building that can be loud at times.
It was close to places we wanted to visit.

Family

10/10

Exceptional

26 Jun 2026

Neysa

I like the staff. They are easy to work with. Breakfast isn't the greatest spread although it is just fine for me. Breakfast is only till 9am so get down there early

Self

4/10

Poor

25 Jun 2026

Justin

Staff is out of touch. It's not their fault but they aren't cut out for this field of work.

Business

8/10

Excellent

23 Jun 2026

Jacque

Beds and pillows very comfy. Seems to be an older hotel but a great price and staff were very friendly and helpful.
The bathroom in our room was very small and an odd design- the door opened in front of the toilet then right into the sink, so you’d have to stand out of the way to shut the door- not very convenient for more than one person to use the bathroom.

Family_with_children

6/10

Pleasant

23 Jun 2026

kyle

It's a decent hotel my room didn't get towels. When i asked the front desk for some they seemed confused. I probably shouldn't have told him about the 3 pieces of bathroom wash cloth and such.

6/10

Pleasant

22 Jun 2026

Anbessa

Less than the normal standard as compared to other similar facilities in the area

Family_with_children

2/10

Poor

21 Jun 2026

Marcus

There was 0 towels available for the entire week, didn’t matter what time I went they said they were in the wash… recieved towels one time and they had mascara marks and other yellow stains, gross, we ended up going out to buy our own towels. Rooms were okay but staff wasn’t very helpful.

Partner

8/10

Excellent

21 Jun 2026

Daniel

Nice hotel but pool is to small for the size of the hotel. To many kids so my wife and I never got the chance all weekend to take a dip

Family

4/10

Poor

20 Jun 2026

Ashley

It was an hour past check in time before we were able to get to our room because the cleaning staff were “behind.” We waited in the lobby because we were told it would only take a few minutes. With little kids, that is a long wait and there was no service recovery.
The bathrooms were designed poorly, the door opens right into the toilet. You have to squeeze between the door and toilet, then shut the door to access the sink. It is nearly impossible to fit more than one person in the bathroom with this door design flaw, making it difficult especially with kids.
Breakfast was minimal, lack of variety. There was minimal seating, especially for a weekend. There were several tables but only a few chairs, most of the tables had no chairs at all.
Pool is very small. No pool towels.
Housekeeping took our dirty towels between nights but didn’t replenish them. When I went to the front desk to ask for more, they were only able to give me 2 towels for a family of 6.
I think the staff had a very hard time handling an influx of guests on an event weekend.

Family_with_children

6/10

Pleasant

20 Jun 2026

Leo

Great hotel, friendly staff, good location, overall great hotel.
The only problem

8/10

Excellent

17 Jun 2026

Janet

Room was not ready when we checked in, we were offered a different room or could wait. We opted to wait as it had a walk in shower. Disappointed we had a yapping dog in the room next to us half the night. Shower had hot water. Breakfast was adequate. Could have had better fruit selection and yogurt. Waffles were great. Eggs and sausage were good. Overall we would stay here again.

Family

10/10

Exceptional

14 Jun 2026

Peter

Room was spacious and clean.

Self

6/10

Pleasant

14 Jun 2026

Rachel

Staff was very friendly, but the TV didn't work in our room. One of the lamps had a blown light bulb. One of the rods to open the curtains was missing. The pool looked better in the pictures. The restroom in the pool area was out of area with the door on its side.

Family_with_children

10/10

Exceptional

13 Jun 2026

Marvin

4th time here. One reason we come back is the breakfast. While your breakfast server is a delight, it appears that management is saving money by cutting out the premium breakfast that we have come to expect. Next time we will check the menu before reserving. We expected more than a bagel.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Richard

Hard to Locate facility- even with Google maps-
Need better directions- Normal is a tough city to navigate

Self

10/10

Exceptional

10 Jun 2026

Nicole

Great job

Self

6/10

Pleasant

06 Jun 2026

mark

there was no breakfast the day we made it down to eat,all they had was toast and old coffee i could not drink.
the staff was good, but the Maids did not speak English they couldn't understand what I was asking them and I couldn't understand them but all the staff was very nice

Partner

4/10

Poor

03 Jun 2026

Jillian

There were dirty sheets on our bed, hair all over in the bathroom and embedded on our towels. Blood on the bathroom wall.

8/10

Excellent

31 May 2026

Mary

Only complaint was that no matter how hard my husband tried, he was unable to establish wi-fi connection. When he went to the front desk first assistance the first night, he felt the staff was unprofessional and borderline rude. When he asked for a manager he was told the manager would be in the morning. She stated there was nothings he could do about the wi-fi. The second night a different staff was on duty,he again asked for assistance and even brought his laptop downstairs. STILL NO WI-FI. Pretty dad when guest can not sign on to the wi-fi!! At least the gentleman working remained professional.

Partner

4/10

Poor

29 May 2026

Sherill

The hotel is 12-15minutes to downtown Madison. The hotel itself is ok, upon entering the building you will feel the humidity inside, it's hot especiallu in the elevator..the check in is ok, no one is around when I enter the building she somewhat somewhere in the building and waited . The room is ok one lampshade is not working, the lights on the headboard is not working, stain on the lampshade . There is only 2 towels ,1 handtowel and 1 face towel and smell different.Air con is ok somehow the fan don't run continuously. The breakfast is the worst, I travel a lot but this one , wow , don't expect to see scrambled egg or bacon or sausage nothing . They only have pancake with syrup.2-3 Oranges and apple. Cereals for kids and toast with jelly jam. And the worst is the coffee,. Taste awful and water too. We stayed 2 days and not planning to come back. The front desk guy spend too much time in his phone .Thats it.

10/10

Exceptional

20 May 2026

Heather

Bathroom was very small. The door opened up against the toilet. Otherwise, great property. Clean and updated.

Family

6/10

Pleasant

19 May 2026

Sabrina

Overall facilities felt very run-down, old or broken equipment in the gym, broken locks/security access on stairwell doors. My room did not have a toilet paper holder rod and the TV did not work. The facility was fine for my stay but I would not return.

2/10

Poor

17 May 2026

Rhonda

This was a very minimalist place. No hand soap by the sink. They said to use the shower gel. Then outside their control the power went out in middle of night due to storm. We had no hot water and no lights in stairwell to get down 4 flights of stairs and I'm pretty certain this is a fire code violation. The weather is outside their control and now they are refusing any kind of remediation!! No concern whatsoever. They are blaming the city of Madison. Baymont will continue to hear from me.

Family

4/10

Poor

17 May 2026

Michael

On arival there was a man and woman who apeard homeless fighting. We went inside to check in. The man who was running the front desk was outside and stayed out there for quite sometime before checking us in. We then went upstairs to the room. The bathroom light didn't work. We then went down to the pool area. The lights were all off the hot tub was cold and jets didn't work. We then went outside to our vehicle and found what looked like puck all over the sidewalk. I highly can't recommend this hotel. For all this they should have discounted the rooms by a lot.

Partner

2/10

Poor

12 May 2026

Becky

For a BIG graduation weekend-where you were charging us 3x more then the average price - the breakfast variety was terrible, only oranges for fruit as an option. No yogurt, no healthy options. The coffee was always out. There wasn’t even a coffee pot in our room for an option. How they clean is they “spray” EVERY area with a scent- no real cleaning was done. The temperature was all over the place- some areas where cold and other areas in the hotel were HOT! Would not stay again!!

Family

2/10

Poor

11 May 2026

Stephen

DO NOT STAY HERE:
1. Hotel in disrepair and dirty
2. Hot tub and pool had “things” floating and on bottom. Disgusting
3. Gym is a joke. 1 partially working treadmill. 1 treadmill from 1970. 1 non working recumbent bike. Non functioning cable weight pull machine. No dumbbells. No kettlebells. No exercise balls or mats.
4. Rooms showed disrepair , inattentive and were dirty.

The staff must be underpaid and under resourced. Time for new owners and new managers. My complaints went ignored.

Do not stay here. The health inspector needs to visit this place. Gross.

Family_with_children

6/10

Pleasant

10 May 2026

Julie

Stayed here a few years ago when it was owned by a different brand. Went downhill. Very dark rooms because there is only bedside lighting. Some outlets did not work. There was a hairdryer holder but no hairdryer. A bit dirty but not bad at all. Decent place but not what is was.

Friends_and_family Family

4/10

Poor

10 May 2026

Sourja

Reasonably clean. Lights in my room didn’t work. Most outlets didn’t work. Only bedside lamps were operational. Staff delivered a pedestal lamp with a dim bulb late in the night after raising issue with front desk 5 times. Breakfast was ok. I will avoid this particular property in the future. Maybe other properties under the hotel brand might be ok so I cannot comment on that.

Self

2/10

Poor

10 May 2026

Russell

Mold and mildew in the shower, dirty toilet, spills left unclean on the floors, dirty worn out bedsheets - had long women's hair all over them.
\"Breakfast\" consisted of 2 cold cereals, a waffle maker, bread and butter, a few yogurts (all plain unflavored), and a partial gallon of expired milk.

Self

4/10

Poor

09 May 2026

Kim

No coffee pot in room. No coffee available until 7am. TV did not work. No blow dryer. Room had paint splotches on the floor and wall trim. Looked like it was being renovated.

Self

2/10

Poor

07 May 2026

Yonas

Nothing to like about this hotel. This should be my first and last time to use this hotel. No towel, disrespect, disturbing noise. Everything is bad.

Partner

4/10

Poor

02 May 2026

Tanika

No

Self

10/10

Exceptional

29 Apr 2026

Donald

The breakfast could be a bit more alternating.

Partner

4/10

Poor

24 Apr 2026

Stacy

The hallways were worn and had garbage on the floor, same garbage was their the next day, we found a receipt and coins in the night stand clearly showing they don’t clean those after each guest, the hot tub jets were broken, the free breakfast was poor and the coffee was empty. The women working the front desk was annoyed anytime someone came up, she was just sitting on her phone. Our room for 4 guests had 1 washcloth and 1 towel, when we asked for extra she replied they were out and gave us a hand towel and bath mat to use instead. We only had one key card for the room due to them being out of key cards. And an hour before checkout a male housekeeper used his card to enter our room without even knocking! Good thing we weren’t changing at that time! I would never stay here again.

Family_with_children

10/10

Exceptional

22 Apr 2026

CLARK

Room cleanliness excellent.
Staff friendly & helpful.
Great stay.

Partner

8/10

Excellent

21 Apr 2026

Louis

The hot tub was very nice to relax,but the Jets weren't able to go on the switch for them was busted. The room was very nice except there was no light in the bedroom area only a lamp for light which worked fine. Breakfast was good had a warm biscuits eggs and sausage with along with toast. Forgot to pack Tylenol and they had some in the vending machines but it was quite expensive. Overall experience was good except when we went to check in with our name and ID we were told we didn't have a room and had to go to the second Baymont 10 minutes away in downpouring rain, just to be told that the original hotel was the one we were supposed to stay at. Front service ass got snippy with us and she put in the name on the ID correctly and showed that we did have a room Make sure to double check the confirmation email and if it isn't correct due insist that you have a stay.

4/10

Poor

20 Apr 2026

Mary

Only stay here if everywhere else is full

8/10

Excellent

20 Apr 2026

Marlene

Breakfast was good

Family_with_children

4/10

Poor

20 Apr 2026

Jessica

The property was dirty, it was like it was in the middle of a remodel with paint dripped on the floor in the elevator and in the hallway. Holes in the carpet. Sidewalk was crumbling and missing pieces! The pool and hot tub are TINY!!. the floor in our room was really sticky. The coffee pots and juice machine were leaking. BUT.... the staff were really nice and helpful the breakfast was good and the beds were really comfortable!!

Family_with_children

6/10

Pleasant

19 Apr 2026

Jessica

Breakfast options were okay. Staff was amazing! Property could use some repair and deeper cleaning to pool and carpets.

Partner

8/10

Excellent

18 Apr 2026

Robert

It was decent for the price and close to destinations.

Self

2/10

Poor

18 Apr 2026

Stephen R.

After the first day we did not receive enough clean towels and the room was not cleaned. I asked about that and they said they clean the room every other day. Then the next day did not receive enough clean towels and the room was not cleaned. Then the other guy said that they only clean the room at check out. Then the room next to us played a continual beat of music throughout the night. Could not sleep. Front desk did nothing, so I called the room and politely asked them to lower it and they did. The premises is bare minimum at every level. One of the worst experiences I have ever had in 30 years.

Business

2/10

Poor

16 Apr 2026

Max

Awful

Partner

10/10

Exceptional

14 Apr 2026

Becky

Cannot complain for the price.

Partner

10/10

Exceptional

13 Apr 2026

Tyrik

Great rooms cool staff if u ever need a place to stay and want to eat go on vacation this is the place

Pet

8/10

Excellent

11 Apr 2026

Twilla

Decent place to stay

Partner

8/10

Excellent

10 Apr 2026

Christopher P

The workout room had issues. Half of the machines didn’t work properly and the TV didn’t either. I would also suggest having water in the workout room along with some cleanup wipes.

Self