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Best Western West Towne Suites

Madison - WI · United States

650 Grand Canyon DriveView location

8.8/10Excellent1,047 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western West Towne Suites

Enjoy a made-to-order hot breakfast and free Wi-Fi at our Best Western West Towne Suites in Madison West, conveniently located near the University of Wisconsin, UW and VA Hospitals.

Start your day with fresh eggs cooked to your liking, French toast, pancakes, sausage, bacon, potato cubes, fruit, cereal, yogurt, homemade muffins, bagels, and bread. Enjoy your breakfast in our spacious dining area or take it to go.

Whether you're here for business or leisure, our complimentary shuttle to area corporations and easy access to Highway 12 and the Beltline make it easy to reach Alliant Energy Center, Sub-Zero Group, EPIC Systems, CUNA Mutual, TDS Telecom, Spectrum Brands, Exact Sciences, and numerous restaurants and shops.

Explore Madison's vibrant culture and attractions, from Badger football games and the World Dairy Expo to the Henry Vilas Zoo and the Arboretum.

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Enjoy nearby outdoor activities at Reddan Soccer Park, the Ice Arena, West Towne Mall, Greenway Station, and Hilldale Mall, or explore the biking trails right outside our hotel and numerous county and state parks. For indoor fun, try laser tag, bowling, or miniature golf.

Our spacious and stylish rooms and suites provide all the comforts of home with the added perks you expect. Book your stay today for an easy and enjoyable visit.

Located in Madison, Best Western West Towne Suites is in the business district, within a 5-minute drive of West Towne Mall and University Research Park. This hotel is 2.4 mi (3.8 km) from Vitense Golfland and 4 mi (6.4 km) from Hilldale Shopping Center.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 25-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Guests may use a bus station shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 35 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

West Towne Mall 0.8 km / 0.5 mi
University Research Park 2.3 km / 1.4 mi
Elver Park 2.5 km / 1.5 mi
Vitense Golfland 2.6 km / 1.6 mi
Walnut Grove Dog Park 2.6 km / 1.6 mi
Spring Harbor Beach 6.1 km / 3.8 mi
Hilldale Shopping Center 6.4 km / 4 mi
Monroe Street Arts Center 6.8 km / 4.2 mi
Lake Mendota 6.8 km / 4.2 mi
Capital Brewery 6.8 km / 4.2 mi
Edgewood College 7 km / 4.3 mi
First Unitarian Society Meeting House 7.7 km / 4.8 mi
Vilas Park 7.8 km / 4.8 mi
University of Wisconsin-Madison 7.8 km / 4.9 mi
Pleasant View Golf Course 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • Number of floors (main building): 2
  • Suites: 27
  • hotel
  • City centre
  • Bus/Train station
  • Airport
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Sofa bed
Show 27 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Banquet hallExtra charge
  • Conference room: 1
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Best Western West Towne Suites

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western West Towne Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO KING BEDSDOUBLE • TWO KING BEDSDBL.2K

    Photos are not available for this room type.

    Best Western West Towne Suites

    DOUBLE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 32 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable7 photos

    Best Western West Towne Suites

    Room TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO KING BEDSQUADRUPLE • TWO KING BEDSQUA.2K

    Photos are not available for this room type.

    Best Western West Towne Suites

    QUADRUPLE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western West Towne Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 10 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Best Western West Towne Suites

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Microwave
    • Internet access
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 32 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable7 photos

    Best Western West Towne Suites

    Room NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKING • 1 Bedroom • 32 m²SUI.B2-NM
    SUITE TWO BEDROOMS NON SMOKINGPhoto unavailable6 photos

    Best Western West Towne Suites

    SUITE TWO BEDROOMS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-NM

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG

    Photos are not available for this room type.

    Best Western West Towne Suites

    SUITE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 32 m²ROO.NM
    Room NON SMOKINGPhoto unavailable7 photos

    Best Western West Towne Suites

    Room NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western West Towne Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Best Western West Towne Suites

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Best Western West Towne Suites

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western West Towne Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 32 m²SUI.C4
    SUITE CAPACITY 4Photo unavailable9 photos

    Best Western West Towne Suites

    SUITE CAPACITY 4

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western West Towne Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western West Towne Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Best Western West Towne Suites

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western West Towne Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 32 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable7 photos

    Best Western West Towne Suites

    Room NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Direct dial telephone
    • Microwave
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 32 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable6 photos

    Best Western West Towne Suites

    Room KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Desk
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Cable TV
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Microwave
    • Ironing set
    • Wheelchair-accessible

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western West Towne Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 4Room • CAPACITY 4 • 2 Bedrooms • 32 m²ROO.C4
    Room CAPACITY 4Photo unavailable7 photos

    Best Western West Towne Suites

    Room CAPACITY 4

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4

    Room amenities

    • Direct dial telephone
    • Microwave
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western West Towne Suites

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western West Towne Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 32 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    Best Western West Towne Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Direct dial telephone
    • Microwave
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western West Towne Suites

8.8
Excellent
1,047 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
03 Aug 2026
Susan
Nice big room, clean. Large breakfast area.
8/10
Excellent
26 Jul 2026
Mary
Great location. Friendly staff and comfy beds. Breakfast is an interesting experience; it seems like it would be easier to have a hot buffet rather than made to order. Overall a nice place that could use a facelift.
10/10
Exceptional
25 Jul 2026
MARLIN
Room was clean and quiet, excellent beds! Breakfast setup different but good. Well lit parking area. Tricky to find the road to the property! Use your google!
10/10
Exceptional
25 Jul 2026
Karen
Hotel was nice.
10/10
Exceptional
24 Jul 2026
Barclay
They had a made to order breakfast that was delicious. Very clean. Would stay again
10/10
Exceptional
24 Jul 2026
Chris
We enjoyed our stay and the breakfast. The laundry was also appreciated after several days on the road. The location provides available restaurants and shopping.
2/10
Poor
21 Jul 2026
Michael
Don't try to get a refund from them or check out early! They have no management that can be reached and staff can't help you!!!!
10/10
Exceptional
19 Jul 2026
Debra
The room was spacious and clean. The bed was very comfortable. The cook to order breakfast was a huge plus for us! It was delicious and they used real eggs, not the gross powdered ones.
Family_with_children
10/10
Exceptional
19 Jul 2026
Melvin
My goto when I'm in Madison
Self
10/10
Exceptional
18 Jul 2026
Akarath
The staff was super nice and helpful. I usually stay here when I visit Madison. Breakfast always a huge plus!
Partner
6/10
Pleasant
16 Jul 2026
Pamela
My only complaint was in reference to the toilet in the bathroom. It sits too low for an older person. There needs to be more higher toilets to accommodate the arthritic knees of an older person.
Friends
10/10
Exceptional
13 Jul 2026
Melvin
Great stay
Self
10/10
Exceptional
13 Jul 2026
Melvin
Nice
4/10
Poor
13 Jul 2026
Lauren
The rooms smelled musty. They were not very clean. The “clean” towels had long dark hairs in them. The common area and hallways were extremely hot and had a weird odor.
Family_with_children
10/10
Exceptional
12 Jul 2026
Doug
The morning breakfast was the best I've ever had at a hotel! They have an actual person who cooks the breakfast for you. I had French toast and bacon. They also had a lot of after-hours options for food and drink at the front desk area. The suite was really beautiful. It had a living room, bath, bedroom, and sink in the hall outside of the bathroom. A fridge and microwave were in the bedroom. My only complaint is that the pillows and bed weren't super comfortable. Other than that, it is a beautiful hotel, and I'd be happy to stay there again.
Partner
10/10
Exceptional
12 Jul 2026
Bryan
Rooms were a little dated, but well maintained. The made to order breakfast was excellent.
Partner
10/10
Exceptional
08 Jul 2026
Gerardo
The staff is kind and helpful. The facilities are cleaned and well maintained, and has a good location
Self
8/10
Excellent
07 Jul 2026
Stephanie
Spacious, good breakfast, friendly staff and reasonably priced.
10/10
Exceptional
04 Jul 2026
JAMES
Comfortable room, limited menu cook-to-order breakfast accompanying the buffet was a nice change from the ordinary.
Self
10/10
Exceptional
04 Jul 2026
Edward
Clean room
Great staff.
Self
8/10
Excellent
01 Jul 2026
Heather
The guy cooked in the kitchen was not very nice to many people other than that no complaints
Partner
10/10
Exceptional
30 Jun 2026
Curtis
Ok my stay was very good but the shuttle from the hospital to the hotel was unexcepibale , the driver was very rude never spoke a word and I tipped him very well to go three blocks and in the morning back to the hospital was the same I sat outside and waiting till 7:00 when the service started and I had the same driver, I asked if he could take me back to the hospital and he never said a word Igot in and not a word spoken, he was very unfriendly. That is the complaint I have.
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Harish
Excellent
Self
10/10
Exceptional
29 Jun 2026
Feng
Comfortable stay for the price, nice breakfast with choices, and convenient to places.
Family
4/10
Poor
28 Jun 2026
Benjamin
The property feels old and run down. Had a musty smell in our room. Cleanliness wasn't the best. Housekeeping did the bare minimum. The breakfast was ok.
Family_with_children
4/10
Poor
23 Jun 2026
Lisa
The room smelled stale, the walls were paper thin, and there was a bug in my daughter’s chocolate chip muffin! Will never stay here again!
10/10
Exceptional
23 Jun 2026
Christine
The room was clean. The shower was hot. The air conditioning was comfortable. The staff was helpful and friendly.
Pet
8/10
Excellent
22 Jun 2026
Shurice
Front desk staff were helpful and friendly!
10/10
Exceptional
21 Jun 2026
Stephanie
Staff was very friendly and gave us extra coffee for the next morning. We didn’t have any because we stayed two nights.
Partner
10/10
Exceptional
19 Jun 2026
MONICA
Very clean and accommodating. Convenient location for our visit and activities. Definitely would recommend.
Partner
10/10
Exceptional
19 Jun 2026
MONICA
Nice accommodations and convenient location for us.
Partner
10/10
Exceptional
07 Jun 2026
Irma Andrea
Great staff
10/10
Exceptional
06 Jun 2026
Melanee
Excellent experience. The room was large, clean, and well kept up. One of the nicest rooms for the money making this an excellent value. Definitely recommend!
Family
10/10
Exceptional
04 Jun 2026
Michael
I always stay here when I go to Madison. Plenty of parking. Great friendly staff. Great cooked to order free breakfast . Quiet and the rooms are clean. Convenient location . The orice is right and much better than staying downtown .
Self
10/10
Exceptional
04 Jun 2026
Reconna
This was a clean and comfortable hotel. Very convenient and surrounded with lots of restaurants, shopping, and close to the highway.

The cook to order breakfast was a nice addition.
Family_with_children
8/10
Excellent
03 Jun 2026
Richard
Good stay overall. The front desk told me there would be a $50 temporary charge to my credit card and it would fall off in a few days. I checked my statement and there were two $50 charges. 4 days later they are still there. I called the hotel and was told they would fall off in a few days even though on my statement they are not showing as temporary holds. So we will see what happens
Partner
10/10
Exceptional
01 Jun 2026
William
N
8/10
Excellent
01 Jun 2026
Robert
I called to confirm that the deposit would be returned and available on the day of checkout and the front desk attendant lied to me. I would not have checked in if I knew it would be up to a week considering I needed every dollar available for the extreme costs of moving. Lying to guests is the worst customer service.
Self
10/10
Exceptional
31 May 2026
Kurt
Great value, clean room, efficient staff, free parking!
Self
10/10
Exceptional
31 May 2026
Lori
The hot breakfast was really good. The rooms were spaces and clean and the staff was very friendly.
Family
10/10
Exceptional
29 May 2026
William
Nice, quiet and clean in a great location. Nice to have a free breakfast with real eggs.
10/10
Exceptional
25 May 2026
paul
Getting a suite of this quality for $75/night in 206 is unbelievable! The bed was super- comfortable, the room was very well maintained, and the cook to order breakfast was Great! I’ll definitely be staying here again!
Partner
10/10
Exceptional
25 May 2026
Xiao
The hotel is a clean, comfortable and safe place at a cute and beautiful town.
Pet
10/10
Exceptional
25 May 2026
Stephen
Everything was fine.
Self
10/10
Exceptional
20 May 2026
Noel
Loved the room. Bed was the most comfortable, ever. Have always really enjoyed the chef on hand to make you whatever hot breakfast you want! Only negative for me—wish there was more choices in flavor of yogurt and better selection of fresh fruit. I know it sounds dumb but had trouble peeling my orange.
Self
10/10
Exceptional
15 May 2026
Akarath
Great service. Nice room. Tasty breakfast.
Partner
10/10
Exceptional
13 May 2026
Akarath
Clean and quiet. Breakfast was great!
Partner
8/10
Excellent
11 May 2026
RAFAEL HURTADO
It was good, comfortable and the parking was good
Family_with_children
4/10
Poor
09 May 2026
Thomas
The kitchen staff was very friendly and the eating was clean - the furniture was very worn and outdated, but the area was clean. The room that we stayed in looked like a picture from the 1970's and it was damp and smelled like \"wet dog\" each time we entered our room.
Family
8/10
Excellent
09 May 2026
Christine
Room was very clean, breakfast was excellent
Self
8/10
Excellent
06 May 2026
Paul
Great cooked to order breakfast.
Self
10/10
Exceptional
04 May 2026
Richard
Smooth check-in, nice homemade breakfast, and near restaurants and a mall.
Self
8/10
Excellent
01 May 2026
Valerie
Room had a musty-like odor, and the tub had poor drainage. Staff were quiet. Breakfast was good. Parking acceptable.
Family
10/10
Exceptional
30 Apr 2026
Angela
Breakfast good and fresh. Room clean good location and parking easy.
8/10
Excellent
28 Apr 2026
Mike
Room was clean, staff was good and breakfast was good.
Friends_and_family Family
8/10
Excellent
28 Apr 2026
Mark
Best Western usually dies it pretty well for the value. Not amazing, but not bad. Merely satisfactory, as it should be for that price point.
10/10
Exceptional
26 Apr 2026
Angel
Excellent complimentary breakfast
Friends
10/10
Exceptional
20 Apr 2026
Josh
Easy to get to, friendly helpful staff, great breakfast! Bed was very comfortable, and the shower was super!
Partner
10/10
Exceptional
19 Apr 2026
Leannea
As always love this place and book every year for horse fair and stay at this place! Highly recommend
Partner
8/10
Excellent
18 Apr 2026
Jason
Hotel was clean, staff were friendly. No issues during stay, unable to take advantage of breakfast. Would’ve liked to see some of the breakfast items placed out earlier. Would recommend hotel, good price.
Self
6/10
Pleasant
17 Apr 2026
Susan
A lot about the property is good – – who gets a custom-made hot breakfast these days? And the property seemed well- maintained. I happened to be in room 109 which had absolutely no sound barriers between it and the room next to us so even though the people next-door were very quiet, I could hear absolutely everything. So, that is one room I would avoid…
Self
10/10
Exceptional
05 Apr 2026
Maureen
Made to order breakfast!
Partner
8/10
Excellent
02 Apr 2026
Daniel
Overall stay was fine. Had The Flying Wallendas in the room above the first night, running back and forth until midnight and then one of them screaming and crying until 1 am (child I assume). Just fine the next two nights, the must have moved on to the next county.
Room, staff, breakfast, parking all good. Real nice TV, but a very sparce and often stop motion satellite signal. Too bad. The set deserves better.
Self
10/10
Exceptional
30 Mar 2026
Jerrold
Stephen the receptionist at the front counter was a joy and a consummate gentleman! What a positive person and was just great to converse with. We also enjoyed the made to order breakfast. Parking was easy-we always seemed to get a place near the front door.
Family
10/10
Exceptional
29 Mar 2026
Carlos
Mi estadi fue ese lente
10/10
Exceptional
27 Mar 2026
Ruth
Great breakfast!
Friends_and_family Family
10/10
Exceptional
27 Mar 2026
Brad
Everything was great.
Friends_and_family Friends
6/10
Pleasant
23 Mar 2026
JOSE
The place was ok. I guess you get what you pay for.
The front desk person was either untrained or not willing to help. He was rude and unhelpful when I tried to make a reservation over the phone, I had to do it online and when I came in, the check-in was very slow; but the worst part is when I asked about the EV charger in the property, he pointed outside and flat out said \"it's out there, I'm new here, I can't help you and don't know anything about it\"
Self
8/10
Excellent
19 Mar 2026
David
Good made to order free breakfast. Friendly staff. No suitcase stands. Needed better snow removal.
Family
10/10
Exceptional
11 Mar 2026
Sara
Clean quiet room. Room was very large.
Business
10/10
Exceptional
16 Feb 2026
Matthew
Staff was so friendly and helpful. Made to order hot breakfast was delicious and an added bonus. Room was very clean and spacious. Will definitely book at this hotel again. A lot of great restaurants and shopping right around the corner.
Leisure Partner
10/10
Exceptional
08 Feb 2026
Jamal
Yes. Staff friendly. Clean hotel
10/10
Exceptional
08 Feb 2026
Sara
Staff and room were great. Comfy bed.
Business
10/10
Exceptional
03 Feb 2026
Richard
Very clean and comfortable. Had a morning chef to cook breakfast. I thought the staff was very nice--my wife was sick and one offered a personal supply of ginseng and turmeric--really helped. Not luxurious, but very nice and definitely worth the money.
6/10
Pleasant
01 Feb 2026
Rosemary
Even though this is a smoke free property, it’s not enforced well. The hall reeked of pot and ventilation must not be great because the smell entered our room.
8/10
Excellent
20 Jan 2026
Sheen
Great location! Staff was attentive. Cook to order hot breakfast was a great touch!
Leisure Family_with_children
8/10
Excellent
20 Jan 2026
Harsh
Breakfast was good and property cleaned.
10/10
Exceptional
18 Jan 2026
Jin Hwan
Room was clean and staff was friendly. Road was next to the hotel, but I didn't hear any noises.
Leisure Self
10/10
Exceptional
13 Jan 2026
Darren
Friendly staff, breakfast was choice of three hot plates, cooked to order and was excellent. Towels replaced every day. Clean.
10/10
Exceptional
12 Jan 2026
Janis
parking was good, room clean, staff very friendly and pleasant.
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Youa
Staff was friendly and room was clean .
Business Family
2/10
Poor
09 Jan 2026
Bryan
They overcharged me. Two night stay was charged $105 for our small dog. It is supposed to be $70. Looks like a call to our credit card bank is necessary now.
Leisure
8/10
Excellent
07 Jan 2026
Quang
The room was clean, the front desk staff were wonderful. The bed wasn’t very comfortable, but it was fine for one night.
6/10
Pleasant
06 Jan 2026
Crystal
I could not enjoy a bath the stopper in tub did not work.
8/10
Excellent
29 Dec 2025
Richard
It's worth the price
Leisure Self
10/10
Exceptional
28 Dec 2025
NO NAME GIVEN
everything was good
10/10
Exceptional
23 Dec 2025
Loretta A
Friendly staff, made to order breakfast, comfortable bed. Will definitely stay again
Leisure Partner
10/10
Exceptional
23 Dec 2025
Akarath
Great location. Quiet and clean room.
Business_and_leisure
10/10
Exceptional
22 Dec 2025
Isaac
Very well run two star hotel. Biggest highlight is they have a freshly made breakfast - you can order eggs, bacon, sausage using meal tickets.

Also in a good location near the mall and lots of restaurants.
10/10
Exceptional
20 Dec 2025
Dhammika
Yes, it was great!
8/10
Excellent
25 Nov 2025
Alena
Good location, quiet.
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
fernando
Very clean, spacious, convenient
Good location
Leisure Self
10/10
Exceptional
25 Nov 2025
Anna
Nice, welcoming lobby. Very friendly and helpful staff. Room was very clean and neat, l looked forward to coming back to the room at the end of a long day. Breakfast service was great. Made fresh, plenty of food and options.
Would recommend and stay again.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Lynn
.
Leisure Self
10/10
Exceptional
20 Nov 2025
Kent
The breakfast, with a chef preparing eggs, pancakes, french toast, sausage or bacon, to order, is superb.
Never been to a hotel at this price point that offers this sort of breakfast.
Staff are all competent, communicative, helpful.
Steve at the front desk handled a package delivery, with an unknown arrival time, efficiently and with no problems.
Will definitely stay here again.
Thanks.
Business
10/10
Exceptional
18 Nov 2025
Tracy
Rooms looked like new. Staff was recently and helpful. Reservation and keys were ready when we arrived. Strong recommend!
Business
10/10
Exceptional
14 Nov 2025
Shenna
Nice and clean, safe grounds.
4/10
Poor
12 Nov 2025
pavel
The room was nice and clean, staff was friendly, the hotel was clean but they had given someone else our room key and they came into the room after I had just gotten out of the shower. Was super uncomfortable and a little scary!
Business
10/10
Exceptional
11 Nov 2025
Courtney
I liked how there was a bedroom inside our suite so when my daughter slept in, I could work out in the sitting room. The breakfast bar is good, a well lit workout space and a great location to get anywhere in Madison area.
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Nichole
The room was very clean and the breakfast was amazing!
Partner

Location & surroundings

Best Western West Towne Suites
650 Grand Canyon Drive, Madison, United States

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Best Western West Towne Suites

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