Madison Marriott West

8/10

Excellent

29 Mar 2026

Stephanie

Always a nice place to stay

Self

2/10

Poor

14 Mar 2026

Jesse

If you choose to stay at this hotel, you should absolutely not choose a corner suite. 7 foot ceilings with sprinkler heads in all the wrong places made me feel like I was getting dressed in a box. Severely damaged drywall and wall coverings from previous water damage and poor maintenance and cleaning. Black mold and white privileged attitudes. I would not stay there again, for free. Ownership should invest in local building demolition companies. Sad and pissed off that I payed to sleep in such a dump!

Self

10/10

Exceptional

09 Mar 2026

Sedrick

Very nice hotel and staff! feels like I was far away from WI.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Lisa

Rooms were clean and comfortable. Staff was friendly and helpful.

Partner

10/10

Exceptional

31 Jan 2026

Heidi

Always clean and good service

10/10

Exceptional

19 Jan 2026

Kimmy

Room was very ckean. Staff was super nice. Need a kids menu tho.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Danielle

I didn’t go to breakfast while I was there, the room was clean, staff were great and responsive. I enjoyed my time!

Business Self

8/10

Excellent

13 Jan 2026

Timmy

Rm clean, staff very little contact, breakfast good

Friends_and_family Friends

10/10

Exceptional

06 Jan 2026

Rick

Room was clean and quiet. People were super friendly. The workout space was very large with good equipment. Did not use the pool, but it appeared very clean and the water temp was warm to the touch.

Leisure Pet

10/10

Exceptional

04 Jan 2026

Ignacio

Everything was clean comfortable stay

Business_and_leisure Family

6/10

Pleasant

29 Dec 2025

Sara

Room was literally 1/2 cleaned still garbage in one of the garbage's, pull out couch was not cleaned and still out as someone had used it. Little to no communication from staff at check in, unknown if breakfast was included in my stay or if if I could go down and pay? Overall nice place but not super outgoing or communicative staff and that’s a major negative for me when I stay at a hotel.

Business Family

4/10

Poor

28 Dec 2025

Thomas

No soap in the bath
For an accessible room, I do not understand why only a tub, not a walk in.
Coffee maker was left unclean, should have been caught by housekeeping..
Not the most comfortable bed we have slept in.
No deal breakers here, but I expected more from Marriott

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Michelle

Fantastic!

10/10

Exceptional

15 Dec 2025

Jessica

Beautiful

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Paul

Staff was wonderful and friendly, especially the FD Agent on Saturday night, can't recall his name.

Leisure Family

10/10

Exceptional

24 Nov 2025

Mike

Clean room and great staff!

Leisure Self

10/10

Exceptional

16 Nov 2025

susan

Everyone did a great job from the beginning to the end. Nice staff and great work!

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

JONI

The room was very nice and comfortable. All amenities were appreciated.

Business

8/10

Excellent

03 Nov 2025

Nathan

Yes it is great

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

Julie

The room was clean. Hotel staff were extremely kind.

Business Friends

10/10

Exceptional

26 Oct 2025

Heidi

Clean and great location

Leisure Family

10/10

Exceptional

26 Oct 2025

Jennifer

Great job!

Leisure Family

6/10

Pleasant

21 Oct 2025

Grant

The toilet ran all night and needed repair. Sink didn’t drain and was very shallow. Air conditioning ran a lot but didn’t cool off. Lucky the window did open! Staff was polite, helpful and accommodating. Huge facility for conferences but empty for us. Ghost town!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Bernard

Clean, quiet room with comfortable bed and pillows.

Leisure Family

10/10

Exceptional

13 Oct 2025

Andrew

Cassie, the font desk manager went above and beyond to help us get checked-in in a timely manner even though the hotel was booked. I am a business owner and can say Cassie is the kind of team-member any company or employer would be lucky and proud to have.
Thank you Marriot and Cassie!
-Andrew

Leisure Friends

10/10

Exceptional

12 Oct 2025

Michelle

Very clean room, comfy bed, beautiful hotel and very friendly staff.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Madison

During our stay there was a Pokémon convention taking place downstairs. Overall, a good experience but a bit more crowded than we were expecting.

Front desk staff was incredibly friendly and helpful! Nice (and large) gym!

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Pamela

The rooms are clean modern and plenty of room.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Andrii

Love it

10/10

Exceptional

12 Sep 2025

George

Clean with courteous staff

Leisure Family

10/10

Exceptional

01 Sep 2025

Kinga

Clean, quiet, nice.

Business_and_leisure Family

10/10

Exceptional

11 Aug 2025

Rebecca

I didn’t know I would be charged $10 for parking or $25 for incidentals

Leisure Family_with_children

6/10

Pleasant

02 Aug 2025

Meng

need more renovation

Leisure Family

10/10

Exceptional

27 Jul 2025

Jennifer

Beautiful room and great beds!

4/10

Poor

14 Jul 2025

Maryann

No hand soap in the bathroom out first day, had to go into shower and get body wash to wash
Second day room had been serviced but the beds not made
There for convention and no lunch available on site. Trash not removed after the first day so it was overflowing when returning for the 2nd day
When returning the 3rd day the garbage bag was removed but not replaced took 2 hours to finally get one
Convention full of women and public bathrooms had stalls out of order. No soap in dispensers
Enjoyed the convention but facility support was awful. Won’t be back

Leisure Family

8/10

Excellent

13 Jul 2025

Maryann

The property was fine. Not enough parking at the hotel and restaurant was not open for lunch time.

Leisure Friends

4/10

Poor

06 Jul 2025

Tara

I did an early check in which I did not get as my room was not ready. It was JUST ready at 4pm check in time. The garbages out front were over flowing it was nasty! They had way too much going on at that hotel and not enough staff. Maybe consider my NOT hosting a beauty pageant on the same weekend Madison is holding a Morgan Wallen concert?

Leisure Friends

4/10

Poor

30 Jun 2025

heidi

Unfortunately the hotel was way overbooked that night, and the rooms were not being cleaned fast enough. It was the perfect storm. I checked in online two days before and said we were arriving early at 1pm. We checked in then and the two rooms were not available. They said rooms would be ready by 3pm on our apps. At three pm we came back and had to wait in line again for 30 min and finally at 4:40pm as we stood there and spoke to sometime at the desk, one room was assigned to us as we said we had a concert to go to in 40 mins and needed to get ready. We had to downgrade and get a smaller room to make this happen. The second room that was reserved was not available until 8pm at night and we had already left for the concert. We were not able to shower which was frustrating. I am a Marriot member and I have never felt like I have had to beg for a hotel room. There were people ahead of us in the line that were told they needed to go back and call Expedia to bump them to another hotel as they were overbooked at the hotel. The staff at the desk tried but they were overwhelmed at the chaos not site why there was no supervisor helping or better management if the cleaning or check in process.

Leisure Friends

6/10

Pleasant

30 Jun 2025

Margaret

The room was decent but the check in process was one of the worst I’ve ever seen. We got there at check in time 4pm and the line was crazy long. I think we waited 40 minutes before finally getting our room. Besides that was worth a quick one night stay for a good price. Would stay again.

Leisure Friends

8/10

Excellent

29 Jun 2025

Nicole

Only 1 complaint

The only complaint is the elevators. We waited 32 minutes for an elevatir that we fit in! I had a luggage bag and a travel closet, so the stairs were not an option. They need more and bigger elevators.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Katie

Very unorganized staff/hotel. Check in was messy, slow, and we didn’t get the room we reserved and paid top dollar for. We also had no towels in our room and when I called the front desk I was told they ran out of towels! I had to wait over an hour to get a towel to shower!
Also only 2 elevators for the entire hotel so took sometimes 20 minutes just to get on an elevator.
Do NOT recommend this hotel.
At $450 I would expect a much better experience.

Leisure Family

6/10

Pleasant

28 Jun 2025

Andrea

Got there at 4 for check in. No rooms ready and cleaning staff was still at 10 rooms. Such a beautiful huge hotel with crappy planners

10/10

Exceptional

28 Jun 2025

Dennis

Nice property.

8/10

Excellent

27 Jun 2025

Renee

Everything was great! Very convenient!

Leisure Family

6/10

Pleasant

26 Jun 2025

David

Overall, I like the property and would stay again but some minor issues when staying with kids. We specifically picked this room as it offered a seperate master bedroom and living room with fold out couch for the kids. It can be hard to get hotels to assure adjoining room so this suite was an alternative. The design of room puts the bathroom between the bedroom and living room, BUT there is only one door into the common area and it is on the living room side. So, the kids constantly have to come into the master bedroom to use the bath room. Would be nice if the it had two doors or at least put the door on the kids side. Also, no microwave in the room, so hard to warm things up for kids. A suite for multiple people, but almost zero hooks or rods to hang up towels in the bathroom. We booked with four people, but only got two towels in the room. Calling room service for towels, the bedding for the pull out bed, etc is annoying when you get in late and they already know how many are coming.

Business_and_leisure Family_with_children

8/10

Excellent

23 Jun 2025

Raydarriuz

It’s was nice but there was confusion with extra charges. I got the breakfast with my room online and they tried to charge me for it two extra times during the morning I ate and after my stay.

Leisure Partner

8/10

Excellent

22 Jun 2025

Guillermo

It was noisy because of roof construction and a wedding with children screaming

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

LYNN

I was pleasantly surprised. Food was really good. Only thing is I had no view from my window due to its location but that is minor because I wasn’t in the room much anyway!

Friends

10/10

Exceptional

15 Jun 2025

Katherine

This location was very spectacular than other places I have been too here lately! I went out of my way to make sure I was in the same hotel that my conference was in for convenience. I didn’t get to take photos as I normally would but the service at the front desk was very professional and I did get to go on the treadmill to use the fitness room. The room was so cozy and beds were comfortable to sleep on. I recommend this hotel highly!

Business_and_leisure

10/10

Exceptional

02 Jun 2025

Ashley

Staff was very friendly and accommodating. Quiet place and comfortable beds. Beautiful lobby and bar area. We will definitely be back.

8/10

Excellent

29 May 2025

Todd

Nice clean updated hotel in a great area. Front desk person wasn’t very friendly

Leisure Partner

10/10

Exceptional

25 May 2025

David

First time staying here. We stayed here as it was convenient for our weekend plans. Staff recognized me as we checked in. Very friendly and professional. We will stay here again when our plans for the area happen again.

Leisure Family

4/10

Poor

10 May 2025

Anne

Not what I expect from a Marriot!

We arrived to be told they had no rooms with two beds, but that our room had a sofa bed - great! But it took ages for the hotel to bring linens to us, and when they did they only brought half of what we needed. A trip to the front desk got me the right things, but it was a step I should not have had to take.

In the morning, the water in the shower was cold, and we were two bath towels short. Breakfast was similarly lacking . There was a water dispenser but it was empty for the entire time we were at breakfast. The coffee and hot water for tea also ran out and were not refilled.

On the upside the staff were very nice, probably compensating for all the things that were just not great! It was graduation weekend, so the hotel was busy, but that should have been a highly predictable problem.

Had this been a $100 stay at the Super 8 I would have rolled with the punches - but this was a $400 stay at a Marriot!

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Lee

Sandy was amazing and helpful, even helped me attempt to jump my car! The entire staff was very friendly as well.

Business

10/10

Exceptional

24 Apr 2025

Ademola

Easy access to most things I needed on site. Quick response when I needed to ask a question at the front desk as well.

Business Self

10/10

Exceptional

23 Apr 2025

Christobal

Nice clean place only thing i didn't care for was the 10 dollars for parking

10/10

Exceptional

30 Mar 2025

Shelly

MWR Corvette Banquet, 2025

Easy check in, clean rooms, there for an awards banquet. Banquet food was good, easy check out, great bartender.

Partner

8/10

Excellent

29 Mar 2025

Ryan

The only complaint was that there were so many kids yelling and screaming late into the night. And then the alarm block in our room was set for 6am and we did not set it.

Business Family

10/10

Exceptional

24 Mar 2025

Irene

It was a nice stay. Maybe need more elevators. And was little noisy.

Business_and_leisure Family

10/10

Exceptional

24 Mar 2025

Armonte

Everything was amazing, just be mindful to not bring too much luggage as its kind of a walk from parking and no microwave in the rooms as well!

Business Partner

6/10

Pleasant

11 Mar 2025

ERON GUZMAN

Bathroom was dirty. Shower and sink.

Parking was not free, never been charged for parking at a hotel.

Business Self

2/10

Poor

08 Mar 2025

Tracy

Why book when they give your room away?

This was by far the worst experience I've had at a hotel. I arrived around 9pm to check in...the computers weren't working and my room was not available because the hotel was overbooked. I specifically booked a double room at this hotel because it was available; however, when I arrived my room had been given away. I was offered a different room with one bed; not acceptable for our situation. I asked how this was going to be made right and I was told "there was nothing I can do". When I asked for some sort of recourse, I was offered alcohol (not a drinker) and breakfast (we were leaving before the breakfast was available). I was then offered complimentary parking, of which I did not know parking requirement payment (it's a surface lot).

We ended up having to take a room with one bed and a pullout. Upon entering the room, there was nail polish on the couch, the door to the bedroom did not close (it did not have the door hardware), and the tv did not work in the room with the king bed.

I am not happy with this stay at all. I booked weeks in advance, yet my room was given away because I checked in later than other people. I asked if there was a specific check in time and was told no. Very frustrating.

We were in town for a statewide event. I'm happy our other guests lodged elsewhere.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2025

Arthur

Good

10/10

Exceptional

19 Jan 2025

Kelly

Great hotel and great customer service at the hotel.

10/10

Exceptional

17 Jan 2025

Emma

This was such a nice hotel. The price for the room was crazy cheap. It was cheaper than the Baymont next door and that place is nowhere near as nice as Mariott. Very fancy looking and extremely clean. Highly recommend.

Leisure Partner

8/10

Excellent

12 Jan 2025

Michael

Good place to stay in Middleton. The rooms were just OK, but the atrium and ground floor bar were spectacular. The breakfast was subpar and not worth the cost, however. Hubbard Ave. Diner is a better choice in downtown Middleton.

Business_and_leisure Partner

10/10

Exceptional

29 Dec 2024

Richard

Everything was great! Nice hotel!

Business

10/10

Exceptional

28 Dec 2024

nancy a

Dry friendly staff. Clean and comfortable room.

Leisure Partner

10/10

Exceptional

18 Dec 2024

John

Nice place for a single guy. But I think for a family it would be a lil dirty for what’s it’s amped up to be. Staying downtown next time.

Business

10/10

Exceptional

18 Nov 2024

Samuel

Nice place

10/10

Exceptional

17 Nov 2024

Teri

The hotel was beautiful and pool was well cared for but I did not like the fact that I was charged for parking. In some ways the hotels charges were slightly higher than other hotels so you could have been like a true high end hotel and had complementary items such as bottle water or less expensive breakfast.

Leisure Family

10/10

Exceptional

31 Oct 2024

corey

Great place

Business_and_leisure Family_with_children

2/10

Poor

28 Oct 2024

Patricia

The hotel cancel my stay at the very last minute and left me stranded with no place to rest after a very long day. Very unprofessional even though the reservation was made weeks in advance. Will never, ever, stay or considerer this hotel for any future stays. Blaming expedia and not taking accountability for selling my reserved booking is shameful.

Leisure Family

2/10

Poor

27 Oct 2024

Brian

HOTELS.COM & EXPEDIA TERRIBLE EXPERIENCE

This was a terrible experience. Our room at the Marriott was canceled & was told that Expedia moved our reservation to a different hotel. I did not authorize this change or was I contacted. My wife & I had to drive back home 3hrs that evening & missed visiting our son at college the next day. ABSOLUTELY POOOOR CUSTOMER EXPERIENCE!!

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

Angela

Staff very welcoming fresh tidy suite convenient to wedding venue

Leisure

10/10

Exceptional

22 Oct 2024

Lori

This hotel was very nice, spacious and clean. I would definitely stay there again!

Friends_and_family Family

10/10

Exceptional

21 Oct 2024

Christi

Clean!

6/10

Pleasant

07 Oct 2024

Swarnendu

Good Area but air conditioning is bad

10/10

Exceptional

09 Aug 2024

George

Great place

Leisure Family

6/10

Pleasant

06 Aug 2024

Amy

Disappointing visit. From rudeness at check in to using my booking via Expedia as reason I couldn’t look at upgrade options to no housekeeping during our entire stay even after calling to request to no towels for 24 hours to a shortage of elevators in general and then also one of only two servicing the entire hotel and one of those elevators broken this property needs to review its processes and do better. We have stayed here multiple times and this visit was just really bad.

Leisure Family

4/10

Poor

04 Aug 2024

Dawn

Sofa bed was dirty. No microwave.

Business

10/10

Exceptional

04 Aug 2024

Nicole

Nice service and lovely stay

10/10

Exceptional

02 Aug 2024

George

Great to experience

8/10

Excellent

28 Jul 2024

William

Very clean. Shower had large shower head with additional hand wand. TVs were very large.
Down side was noise from indoor courtyard where you could hear events in the ballrooms. Housekeeping was a little slow to respond to extra bedding. Parking is additional fee and breakfast cost $15 per person.

Friends_and_family Family

6/10

Pleasant

22 Jul 2024

Ryan

Very Loud Experience

We stayed during a La Crosse tournament, and there were kids running EVERYWHERE. Elevators, stairs, corridors were all one big playground for teenagers. They were loud until well after 11pm that night, hotel did post signs everywhere the next morning with quiet hours, but that didn't do us any good after our stay... With all the rooms overlooking the lobby, noise carries into the rooms quite a bit, we could hear plates clanking at breakfast, plus all the running and shouting the night before. Overall the place was clean and well kept, the night staff weren't willing to do anything about the noise unfortunately.

Friends_and_family Family

6/10

Pleasant

22 Jul 2024

Verified traveler

A noisy stay

The stay was adequate and my room was as described. Unfortunately the hotel was very loud until late at night, with many teenagers gathering in the center commons area. Their noise carried through the entire hotel as the rooms all open above the commons.

Self

10/10

Exceptional

07 Jul 2024

jianbo

Quiet

Business_and_leisure Family

10/10

Exceptional

07 Jul 2024

Lynda

Our room was next to the highway and loud

6/10

Pleasant

06 Jul 2024

Sharon

Bathroom sink didn’t drain properly and toilet paper holder was broken.

Leisure Family

10/10

Exceptional

05 Jul 2024

Jose

Very happy ne day in this hotel the roon very clen and very clen.thanks

Leisure Self

10/10

Exceptional

04 Jul 2024

jianbo

Quiet

Business_and_leisure Family

8/10

Excellent

29 Jun 2024

Jeffrey

Front desk staff friendly and efficient

Leisure Family

10/10

Exceptional

29 Jun 2024

Kasey

Excellent hotel, nice and quiet, easy checking in

Business_and_leisure Family

8/10

Excellent

18 Jun 2024

Debra

Worked out great for our UW graduation weekend!

Leisure Family

10/10

Exceptional

09 Jun 2024

Belinda

Friendly staff

10/10

Exceptional

02 Jun 2024

TED

Front desk staff is friendly and happy to help you!

Leisure Partner

4/10

Poor

27 May 2024

Randall

Lost our room

Checked in and was informed hotel gave our room reservation to someone else. They moved us to a room with one bed instead of two and charged me 50.00 more dollars. Lost a bed for two night's and payed more. Probably wont book there again.

Friends_and_family Friends

10/10

Exceptional

13 May 2024

Iffat

I couldn’t find anything unique, but the cleanliness was great!

Leisure Self

10/10

Exceptional

12 May 2024

sheila

Nice