Name: Extended Stay America - Madison - Old Sauk Rd.
Address: 45 Junction Ct, Madison, 53717, US

2/10

Poor

29 Jul 2026

Kyungtack

Simply do not stay at this hotel.

8/10

Excellent

20 Jul 2026

Salvatore

Lots of broken glass in parking lot. No room cleaning unless you ask. They charge for towels. I've never heard of that before.

Partner

2/10

Poor

06 Jul 2026

Morry

There was pee on the toilet seat in our room and the table tops were sticky. They moved up a second room and the tables were not cleaned there either. They gave us sanitizing wipes to clean them. We were told we'd get a discount at checkout. They didn't do that and haven't returned my calls.

Partner

2/10

Poor

30 Apr 2026

Ralph

Smelled like weed every time you walk in the door. Entering the room it smelled like someone had been vaping for a long time.

Business

2/10

Poor

24 Apr 2026

Galina

Paid over $300 for 2 nights
Couch bed had no sheets
Ripped curtains
No coffee or water
Oily face / palm prints on the window
Amenities- one broken soap bar+ ripped towels
Shower barely working
But the worst part is staff: don’t pick up the phone , nasty attitude. Right at 11 knocked multiple times telling us that we needed to check out, followed by a phone call stating:” Are you checking out or what ?”

Partner

10/10

Exceptional

23 Mar 2026

Etoria

Yes

10/10

Exceptional

21 Mar 2026

Etoria

Yes

Family_with_children

10/10

Exceptional

21 Mar 2026

Etoria

Yes

Family_with_children

10/10

Exceptional

15 Mar 2026

Karen

No kitchen equipment.

2/10

Poor

08 Nov 2025

Molly

Very tired looking and feeling room. Smelled like cigarette smoke that someone tried to cover up with an unappealing scented spray.
The person who checked me in couldn't find my reservation for several minutes and then took several more minutes to finish process.

Leisure Self

10/10

Exceptional

25 Oct 2025

Latashia

Will stay again

Business Self

6/10

Pleasant

24 Oct 2025

Michael

The place was quiet, but outdated. This Extended stay does not have anything in any of the kitchens. You can walk a block to the next Extended stay to get your morning coffee. I did find out at checkout that you can get kitchen items from the nearby Extended stay and bring back to your room.

Leisure

6/10

Pleasant

23 Oct 2025

Mindy

Yes

Friends_and_family Family

2/10

Poor

20 Oct 2025

Hannah

Booking was for two nights, we left after the first night. The building smelled bad, the room looked nothing like pictures. Got a room with full of cigarettes/weed odor instead of non smoking. Sofa bed was dirty and extremely uncomfortable with nearly just springs, barely had any cushion. Bathroom lights went out in the middle of the night.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Roger

Place had a horrible smell. Signs say no smoking throughout the building yet stepping off the elevator at second floor the hallways had distinct cigarette smoke smell. Walked into our room and the window was half open and the room had faint cigarette smell.
Not impressed with property and area around it. Will not be using Extended Stay America any longer.

Leisure Partner

2/10

Poor

15 Oct 2025

Brady

Only one bar of soap for couple for two nights. Key card stopped working after first morning, had to call and wait to get let into the building at night. After getting let in, card was “fixed” but still didn’t let us in room. Employee just let us into our room without any proof of ID, still did not fix card. We were unable to leave and return as card didn’t work. Whole building had odd smells, heat was on in the room when we got there despite it being in the upper 70’s.

Partner

10/10

Exceptional

27 Sep 2025

Andrew

We only stayed overnight, but the kitchen was clean and everything was in order!

Leisure Family

4/10

Poor

06 Sep 2025

Michael

This place is kind of gross.

Self

10/10

Exceptional

14 Aug 2025

James

A lot of room for the money. Like Embassy Suites for a third the price.

2/10

Poor

09 Aug 2025

Otto

Very noisy and disruptive guests with children. Front desk woman had an attitude and was rude.

Leisure Self

2/10

Poor

01 Jul 2025

Allyson

This whole experience was just awful.

2/10

Poor

29 Jun 2025

kim

$375, more like $3.75 a night

Room smelled like a wet towel. Only garbage was in the bathroom. Tv did not work

Friends_and_family Family

8/10

Excellent

21 May 2025

Terrence

My room was comfortable and clean and offered a kitchen but no pots, plates or utensils. The price was agreeable enough to buy these things if staying for more than just a couple of days.
Tub/shower were made of reassuringly non-slip material. Plenty of electrical outlets and a good tv. The bed was comfortable.

Business Self

8/10

Excellent

27 Apr 2025

Richard

Kind and efficient staff. Clean room. Some suspicious activity on the 1st floor - drugs/prostitution...or just a party room with colorful characters? Not what i would call \"family friendly\" but I did feel the stay was a good value. No shampoo in the rooms so remember to pack your own.

Leisure Family

6/10

Pleasant

12 Apr 2025

Lysa

No frills bargain

As with most of these type of properties , many people call these places home so they feel free to hang out in the hallways and wake up early and let their kids loose.
There's 2 of the same named properties next to each other so make sure you are at the right address.
There's no dishes or cook ware provided not is there a coffee maker.

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Jane

We liked it all; just needed a place to sleep and relax.

Leisure Family

4/10

Poor

24 Nov 2024

Steve

The place was fairly roomy, good enough for five or six people to roam around comfortably. The couch smells a little bit like tobacco smoke. Everything inside appear to prioritize roominess, and there were some good seats and the bed was firm.

Getting in was an adventure, as there was a five dollar phone from the 90s that was dangling off of a nail on the wall, which you had to dial to reach someone who called an employee who was not at the front desk, but was probably living in one of the units.

It was not terribly inconvenient and in a jiffy I would not complain about having to do that.

Everything else about the unit met our minimum requirements with no problems.

Business Family

2/10

Poor

20 Nov 2024

EL HASSAN

I don’t recommend this hotel, avoid

Business_and_leisure Family

8/10

Excellent

18 Nov 2024

Robert

Nice if you have to have a place to stay

Every thing was ok. However I prefer hotels with a breakfast. This was not possible because of a UW Wisconsin football game. If I have this situation again I would stay here but it would not be my first choice.

Self

10/10

Exceptional

08 Nov 2024

Kierra

Perfect Stay

Business Self

10/10

Exceptional

02 Nov 2024

Verified traveler

It was quiet and clean during my stay. The staff were kind & helpful.

Self

4/10

Poor

21 Oct 2024

Maureen

fold out couch mattress was filled with robe stains across most of it and smashed to just about one inch in parts of the mattress. appeared to be ron’s old and filthy. smashed to about ag

Leisure Family

2/10

Poor

11 Oct 2024

d

Did not feel safe staying here.

8/10

Excellent

06 Oct 2024

Lucas

Would stay again. The hotel in general had a odd smell though.

Partner

6/10

Pleasant

24 Sep 2024

John

People in and out at all hours and very loud

Self

8/10

Excellent

24 Sep 2024

John

Lots of people in n and out at all hours!

Business_and_leisure Self

8/10

Excellent

08 Sep 2024

Verified traveler

Good location

We've stayed here in the past and at the building next door. It's in a good location and was clean. The staff was nice. The hallways sometimes smelled of cigarettes. What i didn't like is that if you wanted the free grab and go breakfast, you had to go to the other building. In nice weather this is a pain but doable. When it's bad weather this is bad.

Partner

10/10

Exceptional

31 Aug 2024

Gerald

Worked out good for what we needed it for.

Leisure Partner

8/10

Excellent

30 Aug 2024

Ashley

Grea

Leisure Family_with_children

4/10

Poor

01 Aug 2024

Tyrone

Breakfast was as cheap as possible

8/10

Excellent

22 Jul 2024

Keith

The staff was very friendly. It was noce and quiet. I mingled with other friendly guests. I did like the kitchenette, and the room was like a mini apartment. My o ly complaint in room 202 was that the full size refrigerator was so loud when it was running.it deffinately needs to be checked. Other than that i would stay there again.

Leisure Self

10/10

Exceptional

17 Jun 2024

Terry

The staff was really nice and understanding and patient

Leisure Family

2/10

Poor

13 May 2024

Lori

Our reservation from Expedia stated it was for Extended Stay America Suites. They didn’t have our reservation and sent us next door to Extended Stay America which had our reservation. Room smelled terrible and was dirty. Couch was crusty and pull-out bed stained and had mildew underneath. We asked for a new room and were given a cleaner one.

Leisure Family

6/10

Pleasant

13 May 2024

Michael

Basic accommodations, helpful staff

Leisure Pet

6/10

Pleasant

02 May 2024

Verified traveler

While the staff was friendly and helpful the unit was dirty and had ants

Business

4/10

Poor

25 Mar 2024

Lenny

The service was nice but the rooms did not spell good at all, once you enter the elevator the smell of cigarettes is there, once you enter the second floor you smell cigarettes, strong smell of foods that linger for days, the rooms also had so much dust and the rooms smelled very bad. Used towels were also left behind, the sofa that had a mattress that turns into bed was also dirty and yellow and was never changed.

Family

10/10

Exceptional

17 Mar 2024

Summer

I love the fact that they are respectful and understanding. This is the second hotel I been where people were kind and helpful. I would recommend for any family to stay if you looking for something convenient.

8/10

Excellent

04 Oct 2023

Paul

Good sized room, liked the kitchette area

Business Self

6/10

Pleasant

17 Sep 2023

Eva

It's cool

10/10

Exceptional

15 Sep 2023

Jacquia

The service was good room was clean it was quiet and comfortable I have no complaints and will book again

Partner

4/10

Poor

30 Aug 2023

Verified traveler

Will not stay here again.

Window wouldn’t close completely. Air conditioner leaked leaving carpet soggy. Kitchen supplies meager, mismatched and not completely clean. No sponges supplied for washing kitchen items. Ice tray gross. Security poor … my room key had to be replaced multiple times when key card just stopped working and I was never asked to show ID when getting a new key card. No one ever came to room to clean or replace towels. Room was damp and towels never truly dried.

Self

8/10

Excellent

20 Jul 2023

Michael

Great stay

Great

Self

4/10

Poor

02 Jul 2023

Sheila

The front desk person was quite rude at check in. Had to wait in the entryway since it was very late but his answer when I rang was rude, like I bothered him. No personality at check in. Rude tone. Lobby smelled of weed. Hotel was very clean. Room was very clean except the bed sheets looked like they had not been changed so we used the extra set. The AC was set to 68 so it was freezing in the room and everything was damp. We turned the heat on to get it dried out. Bed was comfy. Bathroom clean. Bathroom floor and carpets were sticky. Not dirty, probably too much cleaner. Love the big room and great price! Overall it was a good stay and I recommend it! Bring from Madison, this is a great location!!

Partner

8/10

Excellent

11 Jun 2023

David

Clean room, friendly staff. The free breakfast was a disappointment because it was just coffee, oatmeal, muffins and granola bars. No eggs, bacons, or waffles like most places that advertise free breakfast.

Business Partner

8/10

Excellent

05 Jun 2023

Susan

Good value; get what you pay for

Good value for the price. Breakfast was very minimal and the coffee was lukewarm at best. Room was clean and comfortable, but only one garbage can in the entire suite? (Bathroom—would have expected at least a second one in the kitchen or couch area for the size of the total space)

Partner

8/10

Excellent

10 Aug 2022

Erika

Basic and clean

Leisure Partner

6/10

Pleasant

09 Aug 2022

Anne Marie

Disappointing kitchenette , what they supply is minimal

Leisure Partner

2/10

Poor

08 Aug 2022

Verified traveler

Staff good- other guests dumpy

There were abandoned cars in the lot (smashed out windows, trashed not moving for multiple days), people were yelling in the middle of the day about domestic violence acts that were committed- this was right outside the lobby. However, the staff was awesome.

Business

8/10

Excellent

25 Jul 2022

Lori Beth

Large room, elevator, comfortable bed, great air conditioning.

Leisure Partner

6/10

Pleasant

16 May 2022

Brian

The room was nice clean, and spacious At one pount the elevator didn't work sue to a false smoke alarm and the stairs were taped off

Leisure Family

4/10

Poor

15 May 2022

Georganne

Hotel has no ice machine. Rooms have no coffee pots, no cups even in bathrooms to brush your teeth, no ice trays to make ice in frig, not even complimentary coffee or a tea bag in the rooms. If you want to use the kitchen you must ask at the desk for everything. Breakfast was bananas, oatmeal packets (no bowls), and snack bars. We were directed to the gas station for ice and Panera down the block for food. Room smelled damp and musty. Manager and staff were very nice. Looks like ownership is to blame. All of that for a price of $150 during graduation weekend. We left after the first night.

Business_and_leisure Friends

8/10

Excellent

01 Feb 2022

Christine

Friendly staff.

Self

6/10

Pleasant

27 Jan 2022

Dominique

Comfort microwave refrigerator and all in room work out room

Business Self

2/10

Poor

22 Oct 2021

Melissa

I’m pretty sure there were drug dealers a drug related activity going on
These men were harassing me when I came back to hotel after I went to dinner
When I returned around 8pm
I became worried and left around 10pm and drive back to my hometown 4 hours away and canceled my plans for Sunday
Thinking back now I should have called the police.

The staff very nice when I checked in at 3pm.
But there clearly wasn’t anyone watching what was going on late afternoon and evening

Business_and_leisure Self

2/10

Poor

13 Jun 2021

Verified traveler

This place is disgusting. Smelly, filthy, bugs in room

Business_and_leisure Self

10/10

Exceptional

15 Mar 2021

Verified traveler

excellent rooms very comfortable and clean, amazing

Friends_and_family Partner

8/10

Excellent

09 Jan 2021

William

The heater in the room did not work well at all. It was probably 60° in the room. I went to the clerk and explained that there’s no way I can sleep in that condition. And he gave me another room immediately

Leisure Partner

10/10

Exceptional

16 Mar 2020

Verified traveler

Perfect

Perfect

Friends_and_family Friends

4/10

Poor

09 Mar 2020

Sylvia

There ants all over my room

Self

6/10

Pleasant

03 Mar 2020

Natasha

The window didn't lock and there were ants in the bathroom, breakfast was pathetic. Wasn't worth what I paid.

Friends_and_family Family

6/10

Pleasant

23 Feb 2020

Verified traveler

Found a few what looked like dead ants on the bed so unsure how clean bedding actually was...

Leisure Family

10/10

Exceptional

12 Feb 2020

Verified traveler

Staff was very rude but hotel was clean and in good area

Business_and_leisure Family

4/10

Poor

10 Feb 2020

Ashley

Getting noise complain at 12:30 in the afternooon.

Friends_and_family Family

10/10

Exceptional

27 Jan 2020

Clarissa

Everything was excellent from the service, room expectations, and quietness of the hotel.

Friends_and_family Family

10/10

Exceptional

27 Jan 2020

Ashley

I liked how it was right off the exspressway. Was in a very great spot.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2019

Verified traveler

The room was clean and comfortable. I would definitely stay again.

Business_and_leisure Self

8/10

Excellent

11 Nov 2019

Murphy

A bit of a bare bones place to stay. Rooms are big with kitchen and plenty of seating. But no breakfast to speak of and no linen service if you stay more than one night. All part of the concept, but definitely something to keep in mind when booking.

Leisure Partner

8/10

Excellent

16 Oct 2019

Verified traveler

Clean but could be updated

It could use some up grades and better breakfast offerings. It was clean and we only needed it to sleep in.

Friends_and_family Family

10/10

Exceptional

23 Sep 2019

Verified traveler

It was clean and appropriate for the price. I was pleased

Leisure Family

6/10

Pleasant

10 Sep 2019

Tbrown

First room we were given had an unbearable pet odor. We were immediately assigned a different room. Staff was pleasant and helpful.

Leisure Partner

6/10

Pleasant

03 Sep 2019

Verified traveler

Epic UGM Conference Stay

The staff were very nice. The amenities were very outdated in the rooms. My microwave was dirty and I had to unplug it several times to get it to work. I was there for a conference so I wasn't in the room very much. The furniture was very dark and the curtain over the closet could have been cleaned. The bathroom was fine.

Business

4/10

Poor

02 Sep 2019

daniel

We checked in at 12:15 AM from a wedding dance but couldn't find any help at the front desk. The 1st girl was rood and would only give short answers.

Partner

2/10

Poor

30 Aug 2019

Sandy

Had a bad smell. People were living in the facility for months, not sure it doesn't serve as a shelter of some sort. Smelled in the rooms and hallway.

Business Friends

10/10

Exceptional

19 Aug 2019

K.Y.

It has a kitchen, and we can borrow every tableware and pan that we want. The clerk was very kind and friendly.

Friends_and_family Partner

10/10

Exceptional

02 Aug 2019

Maryann

Wonderful

Wonderful. We will be coming back next year and plan to stay at this hotel. We live in Michigan but all relatives live in Madison.

Family

8/10

Excellent

01 Aug 2019

Verified traveler

Property was tucked in the back of the main road but easy to locate per GPS. Felt safe upon arrival and plenty of parking spaces.

Business_and_leisure Family

10/10

Exceptional

12 Jul 2019

Verified traveler

Me and my two dogs love it here! Spacious and quiet.

Leisure Pet

10/10

Exceptional

11 Jul 2019

Verified traveler

This place is great! Clean and friendly environment with always willing to help staff, always going above and beyond in my opoinion to make my stay the greatest it can be.

Leisure

8/10

Excellent

05 Jul 2019

Hallie

Pet Friendly and spacious

We made a last minute decision to stay overnight. Glad they were pet friendly and our retriever could stay with us. Room was newly updated. Bathroom was perfect!

Family

8/10

Excellent

05 Jul 2019

Matt

Decent bed and room, minimal breakfast options, good enough

Leisure Family

6/10

Pleasant

16 Jun 2019

Marijo

Rude check in

Upon check in we waited 10 minutes and then the check in girl was very rude to us. Never told me about breakfast or where the pool was when I asked and didn’t give us any dishes, I had to go down the next morning for them. A guest told us where the pool was.

Family

8/10

Excellent

13 Jun 2019

Jennifer

It was a good price. The room had a kitchenette. The furnishings were modest but if saving money is most important, this is a good place to stay. Clean and quiet. The bed was comfortable.

Business

8/10

Excellent

04 Jun 2019

Orrin

Ok

Partner

10/10

Exceptional

31 May 2019

Verified traveler

Very clean and homey. Comfortable furniture and bed.

Business Self

6/10

Pleasant

17 May 2019

Verified traveler

Room for improvement

Stayed here for 10 days, breakfast is non existent, coffee, packaged muffins or granola bars, nothing else. The mattress was the least comfortable mattress in any hotel I’ve ever stayed, comforter and sheets were really thin to the point I had to double them up. Also lots of sketchy things going on, beer bottles left in the halls, people sitting out in their car for hours at a time, people walking up to other peoples vehicles and check the doors to see if they’re unlocked. The staff was friendly and helpful.

8/10

Excellent

17 May 2019

Amy L

Family Birthday Weekend in Madison

The staff was friendly and the room was very comfortable with lots of space. The main room and bathroom were nice and clean, however the kitchen area was not as clean. There was dirt/crumbs in the drawers and dishes we were given looked like they had just been washed in a hurry and still had some spots on them. Although we had everything we needed to cook our breakfast each morning, it would have been nice to have sponge for washing dishes and a roll of paper towels. Also, our drying rack had no base, so we had to use one of the two kitchen towels under the rack to soak up the water, and the other to wash the dishes. Also, there were no hangers in the closet for us to hang our clothing. Other than these little issues, our stay was nice.
The fresh coffee in the lobby was great and the hotel had plenty of parking and was conveniently located right off the highway and close to shops and restaurants.

Family

4/10

Poor

13 May 2019

Olivia

Where’s the stuff!

I probably would not stay again. I did like the staff, they were nice. When booking two rooms it’s nice to get then a little closer.

Partner

8/10

Excellent

13 May 2019

Verified traveler

Nice but needs updating

The rooms are clean but can use some updating. We were placed in a handicap room (not out of necessity, we're not handicapped) and we really didn't care for the layout. The shower was difficult to get the handheld sprayer at the right angle (keeping it attached to the wall). There isn't a \"sheer\" on the window only a curtain so you couldn't have the curtain open for natural light to get dressed/undressed unless you want the people in the parking lot/highway to see you. Ebony at the front desk was very friendly and helpful.

Family

8/10

Excellent

25 Apr 2019

Verified traveler

Everything was good very nice beds but the breakfast was really poor

Friends_and_family Family

8/10

Excellent

13 Apr 2019

Wesley

Good price, pretty big room with appliances. Nice location, got the job done for the one night I stayed.