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Phowadol Resort

Chiang Rai · Thailand

Moo 3, T. Rimkok, A. Muang, 183View location

7.4/10Very good176 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort7.8/107.8
Condition7.2/107.2
Location6.0/106.0
Neighborhood6.8/106.8
Value5.2/105.2
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Phowadol Resort

The resort is located just 10 minutes from the town and 15 minutes from Chiang Rai International Airport. This club resort is part of a new generation of boutique resorts in Chiang Rai, encapsulating the charm of a northern Thai village.

The resort offers 153 lodgings in a natural setting spread over 43, 200 m², and the high level of comfort and service makes this a top choice destination for travellers.

Facilities on offer to guests include a lobby area with a 24-hour reception, lift access, 1 bars, 1 restaurants, conference facilities and WLAN/Internet access. Guests may also take advantage of the room and laundry services, the car park.

All rooms are exquisitely designed in Thai Lanna style with the luxurious lodgings including suites and cottage villas. A comfortable, relaxing ambiance is created by a harmonious blend of traditional Thai architecture with modern facilities and amenities.

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The rooms come with a private en suite bathroom with a shower/bathtub and hairdryer, satellite/cable TV, a minibar, tea and coffee making facilities, a king-size or double bed, individually adjustable air conditioning, a safe and either a balcony or a terrace.

This resort features an open air pool with a children's pool and a poolside snack bar. Sports enthusiasts may enjoy a work-out in the gym. Breakfast is served to guests each morning.

The midday meal is available either from a set menu or à la carte, and the evening meal may be chosen à la carte. The hotel offers one restaurant, Baipho international restaurant, as well as one bar, Laoh-dong village bar.

When you stay at Phowadol Resort in Chiang Rai, you'll be near the airport, within a 5-minute drive of Wat Pra Singh and Saturday Walking Street Market. This hotel is 2.2 mi (3.5 km) from Wat Phra Kaew and 2.4 mi (3.8 km) from Chiang Rai Clock Tower.

Make yourself at home in one of the 159 air-conditioned rooms featuring refrigerators and minibars. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Planning an event in Chiang Rai?

This hotel has 6458 square feet (600 square meters) of space consisting of conference space and a meeting room. Guests may use a bus station shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. Due to renovations, spa is not available until further notice.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: THB 600.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Ban Mai Market Chiang Rai 1.3 km / 0.8 mi
Chiang Rai Beach 1.5 km / 0.9 mi
Wat Rong Suea Ten 2.1 km / 1.3 mi
Wat Klang Wiang 2.5 km / 1.6 mi
Wat Pra Singh 2.6 km / 1.6 mi
Wat Mung Muang 2.9 km / 1.8 mi
Saturday Walking Street Market 2.9 km / 1.8 mi
Wat Phra Kaew 2.9 km / 1.8 mi
Hill Tribe Museum 3 km / 1.9 mi
75th Anniversary Flag and Lamp Park 3 km / 1.9 mi
Hilltribe Museum & Education Center 3 km / 1.9 mi
Chiang Rai Clock Tower 3.1 km / 1.9 mi
Statue of King Mengrai 3.2 km / 2 mi
King Meng Rai the Great Monument 3.3 km / 2 mi
Wat Phra That Doi Chom Thong 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 153
  • Number of floors (main building): 3
  • hotel
  • JCB
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 32 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Electric kettle: 1
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • MassageExtra charge
  • Breakfast
  • Buffet lunch
  • À la carte lunch
  • À la carte dinner
  • LGTBIQ friendly
  • Flight information required
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Phowadol Resort

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Phowadol Resort

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET SUPERIORCHALET • SUPERIOR • 1 Bedroom • 34 m²CHA.SU-2
    CHALET SUPERIORPhoto unavailable5 photos

    Phowadol Resort

    CHALET SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    CHALET
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.SU-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Phowadol Resort

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 28 m²DBT.SU-1
    Double or Twin SUPERIORPhoto unavailable6 photos

    Phowadol Resort

    Double or Twin SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Room amenities

    • Satellite TV
    • Desk
    • Toiletries
    • DVD player
    • CD player
    • 220V power supply
    • Wi-fi
    • Balcony
    • Living room: 1
    • Mini fridge
    • Minibar
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET DELUXECHALET • DELUXE • 1 Bedroom • 36 m²CHA.DX-1
    CHALET DELUXEPhoto unavailable6 photos

    Phowadol Resort

    CHALET DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    CHALET
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.DX-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Phowadol Resort

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Phowadol Resort

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • CHALET SUPERIORCHALET • SUPERIORCHA.SU

    Photos are not available for this room type.

    Phowadol Resort

    CHALET SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 6–10 • Adults: max. 10 • Children: max. 6
    Room type
    CHALET
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: CHA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Phowadol Resort

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Phowadol Resort

7.4
Very good
176 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.2 /10
Location
6.0 /10
Neighborhood
6.8 /10
Value
5.2 /10
Amenities
6.8 /10
75 reviews shown
4/10
Poor
18 Mar 2026
Cassandra
When booked, breakfast was included in description however, not include included on arrival. The grounds need a lot of upkeep to maintain what was once a beautiful property. The restaurants were mostly closed. The spa was closed. The pool was open, but not clean and the bar was closed.There are no amenities in the surrounding area for food or entertainment. The room was nice and clean and comfortable, however very noisy with Neighbours.
8/10
Excellent
18 Jan 2026
Julia
Was different from the photos! Some parts need up dating. But value for money.Great barman he looked after us.Great shower.
Partner
8/10
Excellent
14 Nov 2025
Ditte maria
They are rebuilding.. so a lot of garbage in the hotel small houses is full of materials for builders.

The pool areas are more ore less close
Not a clean pool
But the staff is really nice f
Friends_and_family Family
8/10
Excellent
12 Jul 2025
Youa
Place is very quiet. My family stay during slow season. If yoh look for a live hotel area its not a place for you. The place is more of a sleep and wake up and go. The hotel is older but if you really want a Thai feel but still in modern than yes. The place do need a work on the garden to make the place look more alive but other than that my family had a great time because we don't really like crowded and noisy place so it fits our family well.
10/10
Exceptional
16 Mar 2025
Verified traveler
I had a very pleasant stay here. Would recommend and stay again in the future. Breakfast had a nice variety and staff were friendly and kind as usual in my Thai experience. I loved the entire experience in Chiang Rai!
Partner
6/10
Pleasant
05 Feb 2025
Niall
We had no complaints on this hotel and in general enjoyed our stay, however unfortunately the hotel is not well kept and is becoming a little run down. We believe some renovation was happening, which led to noise at times but compared to other properties we stayed at in Asia there seem to be no efforts to keep the general grounds tidy (in particular dead leaves everywhere and the lakes and gardens looked messy).

The shower head in our was broken and we only had a bath tub and no shower. But other than that no issues with the room. The property is outside of town so taxis are required. Great potential with some investment and whilst no major issue, we left a little disappointed.
Leisure Partner
10/10
Exceptional
24 Jan 2025
Maria
The place is good, just needs a little bite of repairs to make it look in good condition again.
Leisure Family
8/10
Excellent
06 Jan 2025
andrea
❤️
Leisure Family
8/10
Excellent
03 Jan 2025
David
Only my comments is should be clean up surrounding areas and water lagoon.
More lights outside of bangrow.
6/10
Pleasant
10 Nov 2024
Kari
They had had a flood on the property so the room, smells like mold, and we were not informed of this. It was cold in the heat did not work well.
6/10
Pleasant
23 Apr 2024
Allison
Bed was hard our back hurts. The room was dusty and misty. The curtains were torn. Two pillows were thin. Not enough lights in the room or outside area.
Leisure Partner
8/10
Excellent
22 Feb 2024
Wilton
It’s nice but it’s a bit run down. I’d say it’s more a 3 star with nice service. Breakfast could be better but we didn’t prepay so only did it once. It is secluded but close enough to easily get a ride. Staff are great which we find to be true all over Thailand
Leisure Partner
8/10
Excellent
11 Feb 2024
Julio
Hard bead
Leisure Friends
6/10
Pleasant
28 Jan 2024
Christopher
Do not pick this hotel based on the photos. As others have mentioned. The property today does not match those images. It is very run down. Our room had a broken shower head that leaked water everywhere. Plus you could not change the temperature on either the shower or hand basin. It came out boiling hot. Its a shame as the property has so much potential if it was maintained and upgraded. Having said that if you are aware of what you are getting, then its not the worst place to stay. Staff are lovely and super helpful.
Leisure Partner
8/10
Excellent
10 Jun 2023
mariko
I always stay this hotel when I visited Chiang Rai. The atmoshpere is good and price is reasonable for its facilities.
4/10
Poor
01 May 2023
Sunil
Badly in need of renovations. Dirty shower curtains, hard and old mattress—very uncomfortable. Staff are nice and try to manage as much as they can
Leisure Partner
6/10
Pleasant
27 Oct 2020
Caroline

A nice rural hotel which needs some TLC

A nice hotel in a quiet rural area. The rooms were clean and we were a large group of friends with several rooms. Some were older than others and other reviews said that the lodges were a lot nicer but our rooms were good value. The hotel is quite far out of town and the pool was closed for maintenance. Clearly the pandemic has meant that certain things can’t be updated as the gym was very old and musty and the breakfast and breakfast room need updating. I would stay here again but it would be nice if the site was better maintained although I understand in the present circumstances this is difficult. We paid to go to a big hotel on the last day so we could use a pool so it might have been nice if the staff had offered something complimentary to compensate for the fact the facilities couldn’t be used- when guests are scarce it pays to look after them.
Friends_and_family Friends
8/10
Excellent
14 Aug 2020
Neil
Nice spacious cottage, easy to find, big grounds. Helpful staff, decent breakfast. Restaurants nearby and easy drive to town.
Leisure Family
2/10
Poor
12 Jul 2020
Lotsarin
I was charged from the hotel I never check in and I can not refund my money back too terrible booking application and hotel not recommend
Partner
2/10
Poor
25 Feb 2020
terrence

Not worth it

Very old and poor maintain. Water smell funny and not hot. Feel haunted too
Partner
2/10
Poor
11 Jan 2020
Buncha
Dangerous area. Very far away. Not comfortable bed.
Leisure Friends
10/10
Exceptional
09 Jan 2020
Laurie
It is an older resort property, but kept up nicely and the staff are so friendly and eager to help with anything that you need. I stayed in the basic level room which was very nice, but they also have cute little bungalows that have bath tubs that I would book if I were to stay there again. Restaurant on site with delicious food. Very happy with this property.
Leisure Self
4/10
Poor
25 Dec 2019
JJ
Staff was friendly but have not been trained to inform or interact with guests.
The facility has been build once and never invested money again to fix anything.

The place is a mass tourist housing for tours. The food was the worst I had so far in Thailand. There is no love in that place, only squeezing out the very last bit.
Leisure Partner
8/10
Excellent
24 Dec 2019
Mariko
The hotel is quite and relax atmosphere with reasonable price. I'm quite satisfied by the quality.
Leisure Self
8/10
Excellent
23 Nov 2019
Verified traveler
Transport slow
Leisure Friends
6/10
Pleasant
18 Nov 2019
Verified traveler
The wooden floor in the room is very slippery
Should hurry to improve urgently
Leisure Family
10/10
Exceptional
30 Jul 2019
Verified traveler
Great hotel clean and had no complaints about anything. Would stay there anytime
Leisure Friends
8/10
Excellent
13 Jul 2019
Verified traveler

Relaxing

It was very comfortable! However, some things were very pricy. The laundry cost per item to wash, so we had to take our laundry elsewhere. Besides the price of certain things, it was very relaxing. And they even let you take out DVD's!
Partner
8/10
Excellent
10 Jul 2019
Hans

Nice park-like setting

We had booked a Superior Room, and got a free upgrade to a Cottage. Thanks, this was nice! It was in July, and the hotel was almost empty. Therefore they did not offer a breakfast buffet, only breakfast from the menue, which was good, however nothing special. The breakfast/dining room looks outdated, not comfortable at all. Certainly would benefit from an upgrade. I also checked the Superior Room, as I may consider to go there again. This looks o.k., however I would prefer one with an odd room number, as they face the park like setting of the resort grounds, and not the other side towards the road. I enjoyed the big pool, however there were no umbrellas. Getting a good offer, I would stay there again!.
Partner
4/10
Poor
07 Jul 2019
Kan Kan

A very bad experience

This resort looks a lot older than what the pictures show online. I requested a room with bathtub but was given one with shower only. In the middle of the night, the AC suddenly started to leak water and flooded the room. I had to pack everything and requested to change to another room. In the new room, it was smelly and AC didn't work so well. I woke up in the middle of the night sweating. Bed was not comfortable. Swimming pool was dirty with a lot of dead bugs. No umbrella no cushions on the chair. Pool bar and restaurant bar were closed. No wonder nobody hang out in these areas! It was a disappointed experience and I will not recommend anyone to stay there!
10/10
Exceptional
08 Jun 2019
Pascal

Quick Trip to Chiang Rai

Had a hard time finding it but once there, I was very pleased with the accommodations. I would definitely stay there again.
Partner
10/10
Exceptional
04 Jan 2019
JW
The hotel facility and the atmosphere is really nice. The food was good.
6/10
Pleasant
04 Jan 2019
Anulak

Ok.

A bit older resort. It has a certain charm but need some remodeling or deep cleaning. Overall ok with value. Breakfast is decent. But the staffs, though are nice and polite, needs some training on customer service. We had some issues with simple local transportation arrangement.
Family
6/10
Pleasant
04 Dec 2018
Stephen

Pictures on hotels.com are not accuate.

This resort is overpriced for what you get. The pictures on hotel.com are not accurate. The pool was filthy and had algae growing in the bottom. All the chair and umbrellas were put away. The room we had had huge chunks of paint chipping off the walls. The extra pillow in the tv cabinet smelled like mildew. The room had tiny ants everywhere. Room service was very disappointing. It was very over charged and was one of the worst meals I have had in Thailand. In the amenities it lists Airport Shuttle as though this is a viable option. They charged 200 baht PER person for the shuttle when you can get a taxi for only 170 (for everyone).
Family
10/10
Exceptional
13 Aug 2018
Steve

Peaceful resort

Beautiful grounds with lovely gardens and ponds. Friendly staff. A short ride from town but worth it for the peace and quiet.
8/10
Excellent
09 Jan 2018
Verified traveler

Okay

The staffs are friendly and the facilities are fine though a bit aged. The environment is quiet and relaxing with plenty of lovely plantations and ponds. Just a few points to note, the water pressure is not enough for a satisfying shower; the roll away bed is far from comfortable (my back still hurts). Regarding food, I wish their breakfast could have more varieties as we had almost the same thing for a few days. The lunch buffet is 189 bhat which is very attractive but I would recommend people to try something else unless you don’t have time to go outside. With its reasonable price and the convenient location (like 15 minutes drive from airport/city centre), I would recommend Phowadol.
Family
8/10
Excellent
28 Dec 2017
John

John on asia visit

Good place to unwind for a few days but a bit far from centre of town
Partner
6/10
Pleasant
08 Dec 2017
Xia

Nice facility but little too old, need update.

Nice location but need to remodel the place to make it looks more presentable...kinda old.
Family
6/10
Pleasant
28 Dec 2016
SeattleTraveler
The resort is quite nice and conveniently located a few minutes from Chiang Rai city center. We stayed there for about a week but large groups of tourists seem to come and go every day and large business meetings happen during the day (making it difficult to park your car), contrasting sharply with the atmosphere you would expect from a resort.
8/10
Excellent
04 Feb 2016
Michael

A gem in Northern Thailand

It was wonderful place to stay and would have liked to explore the hotel grounds further but the weather was miserable during our stay, raining and temps around 10 degrees C. The room was excellent but the bed was a bit stiff for our liking. I will book this hotel again next time we get back to Chiang Rai.
Family
10/10
Exceptional
01 Dec 2015
shannon

Beautiful grounds

Neat grounds fish and ponds kids loved exploring, nice one room separated cabins with living area and nice porch. Only downside is it isnt right in town, not a very walking friendly neighborhood
Family
8/10
Excellent
26 Jun 2015
Heather

NIce getaway.

We liked the hotel very much. Just stay out of the restaurant and reception. We had dinner and it was good, so we tried breakfast. Bad idea. It was awful. Very expensive and inedible. We tried to figure out how many times they reused the coffee grounds to make the coffee. Nasty stuff. I live in Thailand and am accustomed to the \"Asian style\" breakfast. I like jok in the morning and the different noodle dishes. I'm not sure how they could make Thai food taste that bad. The worst thing was the price. It cost almost a day's pay for a Thai to eat there per person. My Thai MIL almost had a heart attack over the price and then with the food being so horrible she was upset about it the entire day. The other problem we had was that reception refused to call a taxi for us. We wanted to hire a taxi to take us, 4 adults, to the white temple. They told us the only option was their shuttle to the night market for a sort or reasonable fee, or hire their van to the white temple for a couple hours for an insane price. We could have rented a car for two weeks for the price we were quoted. We ended up renting a car for out stay so we could avoid their crazy rates. The next day we asked for directions to the long neck village. Reception drew us a totally bogus map in the complete opposite direction from where we needed to go. Half a day wasted. No language barrier. I was the only non-Thai in the group.
2/10
Poor
11 Mar 2015
Darlene

Hotel past it's prime

This hotel looks like it was great in it's prime. When we arrived, we were told they were booked solid so they upgraded us to a better room. The room they upgraded us to had only one bed and not two as we had reserved. They did offer to bring in a cot but an adult sleeping on a cot is not comfortable, especially when you paid for two beds. The shower was outside and the temperature in the morning was 55 degrees F (12 Celsius), plus in order to get the hot water for work, you had to turn the air conditioning on! Now imagine trying to shower in the morning outside and come inside to a colder room. There were holes in the screens and very small biting bugs flying around. Woke up every morning with bites. The hotel also wouldn't call a cab to take us into town and the airport and required we take their shuttle, which was double the price of a Taxi. The hotel is also quite a distance from town and nothing that you can walk to. This hotel catered to large tour bus trips as there were multiple new buses in the parking lot each evening and morning. The breakfast was nice and the food was good. I would not recommend staying here, nor would I ever stay here again.
Family
6/10
Pleasant
10 Jan 2015
jaled gustavo

nice hotel

hotel amenities are a little bit old and is located far from downtown
Family
6/10
Pleasant
13 Sep 2014
Suphachoke

Close to Nature, Far from downtown. Old but Clean

If you looking for away place with Nature around, this place is recommend.
Family
6/10
Pleasant
09 Aug 2014
Jackie

Not a 4 star hotel in my opinion

This hotel is further away from the main bus station and central Chiang Rai. The rooms are outdated especially the bathrooms. Bathtubs are gross...dated from the 60's. The beds were rock hard and hotel charges a lot for taxi service to the centre. Don't recommend this hotel.
6/10
Pleasant
06 Aug 2014
Verified traveler

Good hotel but a bit away from the town

The reception staff were efficient and friendly but could not speak english well.
The bungalow was lovely and the rooms facilities but the bed is really rock hard.
Location is a bit out of town so transport is need to go anywhere. Hotel should offer free transport in and out of the town at a certain schedule times.
Restaurant breakfast is not up to standard
2/10
Poor
30 Jul 2014
Mark

Worst service I have ever received from a hotel.

Having arrived quite late into Chiang Rai we decided to book somewhere out of the city for a more relaxing time so we made this reservation at quite short notice and arrived at around 11pm. I did expect this could result in some delay to check in so I tried to be patient with the staff (receptionist and night manager) when this took a while, even though we were tired and just wanted to get into our room. After 25 minutes my girlfriend was starting to get a little distressed and I started to firmly ask to be shown to the room we had booked and paid for. We had already shown them the booking on hotels.com on my phone and the confirmation text but they kept going on about how they needed 'a piece of paper' before they could give us the keys. I became increasingly irritated with this and repeatedly pointed out that their administrative matters should not be our concern and I did not care about the 'piece of paper'. They communicated badly throughout. When I started to firmly demand our room key they completely ignored us. I demanded to speak to the manager, to which I was told the scruffy looking (non-uniformed) 'might manager' was the only manager available. I asked them repeatedly to call hotels.com but they would not. The 'night manager' had the cheek to blame us for the problems and said we should have booked earlier! After a further ten minutes of demanding our keys I resorted to videoing the 'night manager' while I asked him repeatedly for the keys we had paid for. This resulted in him ignoring us slightly less but no actual progress. Feeling frustrated, and having exhausted all other options, I then stood up to make it clear I was either getting room keys or leaving. At this point the 'night manager' stood up and raised his voice to me! (he did not dare do that again!). The only progress we actually got was when I pointed out that the reservation and payment were completely irrelevant to us getting our room keys and if necessary I would pay in the morning (even though I had already shown them our payment confirmation). After a few more unnecessary minutes wait this got us our room keys and two vouchers for breakfast. We were shown to our room which was nice, as expected, but by then we just wanted to get some sleep and get out of there as soon as we could in the morning. My girlfriend was very distressed by the fact a simple check-in for a hotel we had reserved and prepaid for, in the hope of dome relaxation, turned into a confrontation. These staff did not have the first idea of customer service and having worked in a hotel myself I would not risk employing them to clean a toilet. I can only assume they had had a complete lack of training to not be able to use the reservations system or treat guests anywhere close to a reasonable standard. After ten minutes in the room we were disturbed by the receptionist knocking at the door asking us to complete the check in form! We had a good night's sleep, and in the morning we went to use the breakfast vouchers we had been given. I could not remember if we had booked with breakfast, but I assumed we had, or that the vouchers were an apology for the 35 minute check in trauma. When we arrived at the breakfast room there was no-one else there and it was ten minutes before the buffet was due to finish (and presumably all be thrown away). We handed our vouchers to a member of staff and selected some fresh fruit from the buffet. After a couple of minutes the server came to the table and asked me to go to her desk to speak to reception. The lady on the other end of the phone informed me that we could not have breakfast as this was not included in our booking. I told her that under the circumstances I found that barely believable and asked to speak to the manager. After 5 minutes on hold (as measured on the phone screen) I put the phone down and returned to my breakfast. Shortly after a man came to the table and introduced himself as the front office manager, I was hopeful at this point for an apology and to resolve the issue, however he contradicted my expectations by reiterating that we could not have breakfast and we would have to stop eating. I explained to him how unbelievably bad the service had been the night before and that I couldn't believe that instead of apologising they were adding insult to injury. He did not change his mind about breakfast (though by then we did not want it anymore and my girlfriend had returned to the room, hoping to avoid another confrontation), though he seemed somewhat concerned by the terrible service we had received. I showed him the video I had made of the night manager and he gave me his card and asked me to email it to him so he could follow up on it. Overall this is the worst experience I have ever had at any hotel, and I would not recommend this hotel to anyone for a single night nevermind any longer. At check out one of the receptionists apologised for the problems we had had but this was the only sign that anyone at the hotel had the faintest idea of customer service. We were still charged full price for a shuttle into Chiang Rai, where we went to a hotel we had not reserved and were shown to a hotel room within 2 minutes. There was no administrative hassle and we completed the formalities (passports, payment etc.) at our leisure after a shower. Maybe Phowadol could learn a thing or two from their cheaper competitors! I will be complaining directly to hotels.com and suggesting this hotel is delisted as it is nowhere near even the minimum standard of the tens of good hotels I have booked through them in the past.
Partner
8/10
Excellent
21 Jul 2014
Ekasith

Very nice hotel

Nice hotel clean room. Good location just 10 min from city center by car.
8/10
Excellent
06 Jul 2014
Joe

Nice Resort

Had a great stay at this resort, our room was upgraded upon arrival at no extra costs which was nice of them to do, staff were great, breakfast and internet was included.
The room we had was a good size, a nice and relaxing feel to it had everything we needed.
Location wise it is abit away from the main city area but if you want to get away from all the noise this is the place for you.
Overall, its a nice design resort, people are pleasant and I would come back to stay again.
Partner
6/10
Pleasant
03 Jun 2014
Les

Nice hotel, but a little too far from town.

Hotel grounds are very nice, very quit and relaxing. A little too far from town. Hotel charges 80 THB per person, each way to go to Night Market (150 THB by tuk tuk) and 200 THB per person to airport. Restaurant is nothing special. Be there early for breakfast or buffet may not full complement of food and they had difficulty with providing cheese for an omelet. If I return to Chiang Rai, I’ll find something closer to town.
8/10
Excellent
22 Apr 2014
John

Great rooms

Great room and very friendly and helpful staff. The location a little out of town though.
Family
8/10
Excellent
22 Apr 2014
John

A beautiful hotel

We had a great room and found the staff very friendly and helpful. The only drawback was it is located a little out of town. The hotel at a small charge will shuttle into town and a cheap tuk-tuk to come back.
Family
8/10
Excellent
20 Apr 2014
Roger
Lodging was nice and food was good. Quite location bit far from town.
2/10
Poor
07 Mar 2014
Clara

What a shame, real let down

This was one of our worst experiences in three months travelling south east Asia. On the surface the grounds and rooms are beautiful and it looks like a fantastic resort in the middle of nowhere. Unfortunately apart from the lovely rooms the hotel was a complete disappointment! We ate at the restaurant the first night as it was late and no other restaurant within walking distance. Food took an hour to come out when we were the only ones eating there, dead flies were in the window sill ledge and we saw a rat escaping from the kitchen! The staff were rude and unhelpful and the meal was the first one we could not eat in three months travelling! We complained to the night manager but got the impression it fell on deaf ears. We were offered the next day a complimentary massage and this was brilliant, we would have paid as it was fantastic. Further problems arose during our stay, we witnessed 100's of bugs around and on the breakfast food due to lack of cleanliness, the pool was so dirty it had changed the colour of the bottom of it and you could push the dust around with your feet, and the rooms were missing basic amenities such as a plug for the bath. The manager and staff could not care less about their guests well being and safety and did not rectify any issues we spoke about. Eventually after spending a morning trying to sort out all our problems, hotels.com got involved and managed to refund one night for us.
Overall this hotel would be amazing if the staff cared even a little to do their jobs properly and keep hygiene to even a basic standard. Do not stay here!!
4/10
Poor
26 Jan 2014
Venus's

Bad choice

Very disappointed small bathroom I won't come back again
Partner
6/10
Pleasant
17 Dec 2013
Verified traveler

Smelly Blanket

For the same price, I would have stayed somewhere else. The room wasn't so clean to be considered as a 4 star hotel. The towels are old, the blanket was smelly. The breakfast was ok.
Partner
10/10
Exceptional
03 Dec 2013
Maria

Great Place

We arrived late in the evening and we didn't notice the beauty of the hotel design and landscaping. The staffs were very friendly and courteous. The room was nice, clean, and comfortable. The international breakfast was good.
Family
8/10
Excellent
24 Nov 2013
Verified traveler
This place seemed most accommodating to large groups.
6/10
Pleasant
23 Nov 2013
T&G

Ageing beauty

Nice hotel. Friendly staff. Ok room. Fantasticly comfortable bed.The whole hotel is starting to look worn out, getting the outdated feeling.
Partner
4/10
Poor
30 Jul 2013
Francois

So Far away

The hotel is quite far from the town and far away from airport and bus station.
There is a shuttle, but they charge a lot to use it (about 200 baths for 2 persons one way).
Service was really on the short side, like no information at all about the available tours around ChangRai. We had to go to town to find really cool people who arranged a one day trip to the Golden Triangle and the Myanmar border.
6/10
Pleasant
10 Jun 2013
Kelli-Maree
Facilities: Tired; Value: Could be better; Service: Good, Respectful, Courteous; Cleanliness: Lacking;
Family
8/10
Excellent
24 Nov 2012
Jo

Hotel for all.

The Phowadol is a clean, pleasant hotel with everything you could need. The restaurant was fine, not 5 star - but it's not 5 star price. The staff were helpful and on hand when needed. The pool was clean and plenty of sun loungers although the cushions were a bit grubby. The gym has no air-con so it was quite warm (even in November) so my husband tells me! The jacuzzi was full of cold water and the sauna was switched off. I couldn't imagine using it any way in such a warm climate. All-in-all a really pleasant stay.
10/10
Exceptional
13 Nov 2012
Karyn & David

Wonderful relaxed resort

Appart from the hard bed everything else at this resort was superb. We got a really good deal through expedia which included a wonderful breakfast. We couldn't ask for more than that. The rooms are very tastefully decorated with lovely complimentary snacks and water.

I would go there again any time. It is a lovely relaxed place to go with a beautiful large oasis swimming pool.
You do need a car to get to and from though so for anyone who hasn't got one it could be a problem although I think the hotel does have a shuttle bus.
10/10
Exceptional
02 Aug 2012
Verified traveler

Lovely peaceful resort!

Beautifully landscaped grounds. Nice outdoor pool right next to a large work out facility. Rooms spacious and with all the amenities including dvd rental - free! Included with our package was a wonderful breakfast buffet. It is very peaceful and serene. Down side is its distance from Chiang Rai city. You need to take a taxi or hotel shuttle which costs $.
8/10
Excellent
06 Jan 2011
John

Chiang Rai hotel

Very nice hotel and room in main building. Quite a large property.
Large hotel that seems to cater to tour groups, both foreign and domestic.
Hotel staff very helpful in arranging tours.
Hotel is outside of city. Will need to take taxi into town and back to hotel.
They do have a free shuttle in evening that will take you to night bazaar.
Food at hotel restaurant was very good.
10/10
Exceptional
12 Nov 2009
Nuttavut

Nice place to stay and relax

Nice place to stay and relax, clean room and nice services
6/10
Pleasant
27 May 2026
Johnny
The staff are really friendly and helpful. The room was spacious, clean and equipped with everything you need. Unfortunately, the park is poorly maintained. This makes it look rather sad. I didn’t quite trust the swimming pool as the water was green and it looked as though there was algae on the bottom. The other facilities were also closed (often for quite some time). I sincerely hope they’re going to renovate the park, because then it really would be a perfect place to stay.
Friends
8/10
Excellent
11 Feb 2026
joel
Chambre avec sol en teck et beaucoup de charme mais néanmoins un peu rustique pour le rangement
Personnel très agréable et bel environnement
Partner
6/10
Pleasant
01 Sep 2025
Miguel
.
10/10
Exceptional
18 May 2025
edgar alonso perez
The Pool was to dirty.
Leisure
10/10
Exceptional
05 Apr 2025
Katherine
Smooth and clean and huge!!
4/10
Poor
24 Mar 2025
kim
Die begrüssung am Abend war sehr kurz und spärlich. Wir haben keine Informationen bezüglich den Angeboten oder Frühstückzeiten erhalten. Der Raum sah ok aus. Im Bad gab es jedoch Schimmel und die duschkabine/badewanne war aus einem Plastikguss. Die stufen in die Dusche waren mega hoch und unangenehme. Das wasser war entweder kochend heiss oder kalt. Das Frühstück war ok . Die Anlage war allgemein eher runter gekommen. Und wir hatten Abends für 20-40 min immer wieder Strommausfall.
Leisure Friends
10/10
Exceptional
04 Mar 2025
Jocelyn
ME ENCANTO ALOJARME EN ESTE HOTEL, LO RECOMIENDO MUCHO
Leisure Partner
6/10
Pleasant
28 Feb 2025
Daniel
Hôtel atypique mais loin du centre de Chiang rai. Location de scooter obligatoire sinon vous être cloîtré à l hôtel et si comme pour notre séjour la piscine est hors service , vous êtes bon pour rester dans votre chambre..
chambre propre mais infrastructures vieillissantes
Friends_and_family Family

Location & surroundings

Phowadol Resort
Moo 3, T. Rimkok, A. Muang, 183, Chiang Rai, Thailand

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Phowadol Resort

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