Art Infiniti Hotel

6/10

Pleasant

13 Jul 2026

Tim

This hotel has been under renovation for quite some years but is nowhere near complete. Although the room we had the beds were in good shape and bathroom seemed to have been updated, there were many less desirable features.
Ceiling texture was peeling off, Mini fridge was hard to get at where it was sitting in the middle of the floor, TV had no cable so we had to use a Roku box to access any content.
There was no coffee maker, just a kettle and instant coffee.
The property listed that they have an attached restaurant and bar of which neither was opened.
Upon registering we came to a locked door at the lobby of which had a ring camera to call for assistance. Outside appearance has not been cleaned up and some of the railings going up the stairs seemed unsafe.
For the price compared to the other hotels in the area it was okay for a quick nights stay but still seemed overpriced for what the property offered.

2/10

Poor

12 Jul 2026

Nick

This place was falling apart, our deadbolt latch was broken, door at one point looked like it got kicked in. Stairs rotting unsafe, restaurant no longer in operation. A/C didn’t work, fridge broken, bedroom window cracked. Over all this building should be condemned and pulled from Expedia. Pictures on Expedia site are from years back when it was in newer condition, very false advertising. Even though it was inexpensive, there should be some pride for the property. I would not recommend and shut this place down.

Partner

2/10

Poor

06 Jul 2026

Abhijit

Booked for 3 days, but had to leave in just one day, the hotel is terrible.

Self

8/10

Excellent

06 Jul 2026

Dan

Well located, parking, staff

Partner

6/10

Pleasant

06 Jul 2026

Ryan

The road it is next too is high traffic and very noisy.

8/10

Excellent

06 Jul 2026

Allison

Owner was very friendly and helpful. Room was very clean.

Self

10/10

Exceptional

05 Jul 2026

Shobat

Average

Family

8/10

Excellent

05 Jul 2026

Richard

Ok.

4/10

Poor

02 Jul 2026

Manpreet singh

I had a very disappointing stay. The room was not clean at all. There were spiders in the room and the housekeeping did not clean properly even after multiple requests.
The bed sheets had stains and the floor was dusty. Definitely not worth the price.
I do not recommend this place.

Partner

4/10

Poor

01 Jul 2026

Pantelis

Stay at your own risk...Price is fine- but do yourself a huge favour and spend a little extra to go elsewhere. We tried this place with hope and we ended up leaving at midnight one night to drive to new hotel and forfeit our stay because of unsettling behaviours of people & noises outside our room. A list of a few things: black paint? stain on blanket, fruit flies, giant open hole in the wall under the sink where many things could crawl in from, always weird behaviours and people coming in and out at all hours, they advertise restaurant online & on their list up sign but there's no restaurant or gym (door that says fitness room but staff confirmed therea never been one). Its honestly just a sketchy place with low cleanliness. Stay at your own risk.

Partner

6/10

Pleasant

01 Jul 2026

PAUL

The room was clean. The exterior left something to be desired. It is an exterior motel. If you’re looking for a cheap clean room this will do.

Family_with_children

10/10

Exceptional

24 Jun 2026

Daniel

It was a very good stay. The staff is very nice, friendly, helpful, and perfasional. The room is clean, and everything in the room is working very well.

Friends_and_family Friends

8/10

Excellent

24 Jun 2026

David

The Art Infinity doesn't look like much from the outside, but our room was clean, quiet and comfortable. Very good value.

Partner

8/10

Excellent

22 Jun 2026

Cindy

Very comfortable and clean

Partner

10/10

Exceptional

22 Jun 2026

Kathleen

The amazing staff remembered me and my scent allergies, removed the Glade plug-in from my room and opened all of the windows to air the room out before my arrival.
Renovations are ongoing and the place is really starting to look a lot better. Always love the clean rooms and comfy beds. It’s great to have a bedroom separate from the living space where there’s a couch or a couple of chairs. Conveniently located next to a family restaurant that makes good breakfasts.

Self

10/10

Exceptional

21 Jun 2026

Derece

The staff were very friendly and helpful. The property itself is undergoing renos. The rooms were clean but the duvet cover had a burn hole in it. Dirty kleenex in the bedside drawer and a towel hanging on the back of the bathroom door. Cigarette butts all over the side stairs. Checkout was quick and easy.

Self

10/10

Exceptional

18 Jun 2026

Akashdeep

Awesome stay

10/10

Exceptional

16 Jun 2026

Ethelbert

Clean, new supplies everyday, walkable and convenient. Staff very helpful, one of the best hotel we have been to.

Family_with_children

10/10

Exceptional

15 Jun 2026

Jaden

Parking was good, Staff was nice, didn't find the air conditioning.

10/10

Exceptional

14 Jun 2026

Kristine

Nice hotel

2/10

Poor

13 Jun 2026

Robin

I had a very disappointing experience with this hotel. I stayed for 2 nights and was asked to provide a CAD 200 security deposit at check-in. After checkout, the deposit posted as a final charge on my card and I still have not received a refund.

The hotel repeatedly claimed that the deposit was refunded, but I do not see any refund on my card and they have not provided clear, traceable proof of the refund. Even more concerning, they asked me to provide a picture of my credit card and later requested full card details, including expiration date and CVV, which I am not comfortable sharing for security reasons.

I booked through Expedia and escalated the issue, but the hotel has still not resolved it. Because of the unresolved CAD 200 charge and the way the situation has been handled, I would not recommend staying here.

Partner

8/10

Excellent

07 Jun 2026

Sharla

Very comfortable bed & nice linens, nicely appointed room & decor. Super helpful staff.

Partner

10/10

Exceptional

06 Jun 2026

Adithya

Property was nice

10/10

Exceptional

02 Jun 2026

Siavash

Absolutely acceptable and presentable

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Benn

Great value for money; hands down. Exterior is not much to look at yet but certainly making progress. Room was exceptionally clean with nice blankets and sheets. Bring your own soap and shampoo if you don’t want the basic offerings but the in room amenities will certainly tide you over for a day or two. Staff at front desk was very sweet and helpful. No complaints here at all as it was the cheapest option at time
Of booking. A little loud from the highway at night but not anything too bad.

Friends_and_family Family

4/10

Poor

31 May 2026

Amanda

The bed was really comfy, the price was good at $130 a night. Came for softball tournament with my daughter. Staff was nice but hotel was really run down and didn't feel safe in the area. Lots of noise from the highway and thin walls so heard creepy guy upstairs with a hooker. Door dead bolt lock was broken and outside of door was broken and looked like someone had broken into room bent door frame, TV was working but kept shutting off due to someone trying to hack into the wifi with there phone over and over again. Had to check in and out on my phone both doors were locked at the front desk, looked it up and it used to be a homeless shelter the middle of the hotel and had a fire in that portion with the homeless, that portion was fixed but nothing else, old tubs and everything needed a redo.

Family_with_children

10/10

Exceptional

30 May 2026

Lyle

The staff was polite, friendly, and concerned how our stay was

Self

8/10

Excellent

27 May 2026

Aundre

I liked how comfy that hotel was and welcoming.

Partner

8/10

Excellent

22 May 2026

Dan

Clean but a work in progress, nice staff

Partner

4/10

Poor

19 May 2026

Taylor

A hotel you can sense is close to closing for good. The pictures are fake. The restaurant/bar is closed and it’s not under renovations. The front desk is locked. You have to ring for someone to come to the door, and then they quickly lock it behind you. You have to call a cellphone to tell them you’ve left, and they don’t even answer.
The room…pee stains on the toilet. The linens were also stained. They unplug the fridge and microwave (I can only imagine to save power) the towel bars fall off the wall. No cable TV just Roko playing re-runs of 2020 shows. No door seals so tons to road noise. All reasons why this place is $250 less than anywhere.
The unhoused in the room below us was a treat as well.
Will not be back

Friends_and_family Family

2/10

Poor

16 May 2026

Andy

This place is a disaster, its old, broken down and DOES NOT have a bar and restaurant as advertised, it is scammy, run down and I would NEVER stay there again. They do not service the room on a daily basis, amenities are very disappointing, most definatley the WORST place i have ever stayed in, and had I not pre paid, I would have sought alternate accommodation on seeing this place in real life. Be warned, find an extra $30 a night and get sommething that would be at least satisfactory, this place was far from that.

Self

8/10

Excellent

10 May 2026

Jody

The exterior of this hotel is not good, however the front desk person was great, the room was clean, beds were very comfortable and quiet despite the hwy, more like white noise.
I would book again.

Family

4/10

Poor

04 May 2026

Mark

Very dirty busy area. Wifi was terrible, kept cutting in and out.
The only good part was the bed was pretty good

Self

4/10

Poor

03 May 2026

Moira

This place is worth the money, but it's a 2*, so you can't expect much. You have 10 min to let them know if anything is wrong. I found out the aircon didn't work, but we were headed to an event, so didn't report it. I'm sure they would have found me another room, but we didn't feel like repacking and we were only there for one night. My suggestion. Is to che m the aircon right away if it's hot out. The staff was very accommodating.

Partner

8/10

Excellent

03 May 2026

Jennifer

Nice clean basic room. Updated inside , mircrowave, mini fridge.

Friends_and_family Friends

2/10

Poor

27 Apr 2026

Pier-Luc

Pire hôtel que je n'ai jamais vu de ma vie.

Premièrement, la réception ferme a 6pm. Quel hôtel ferme sa réception a 6pm? Vous devez donc appeler un numéro qui ne répond pas pour pouvoir avoir accès a votre chambre.

Deuxièmement, j'ai du compter au moins 20 junkies aux alentours du bâtiment. De l'autre côté de la rue se trouve un ghetto remplis de dealers.

Troisièmement, la propreté du bâtiment extérieur est déplorable, des vidanges partouts et une partie de l'hôtel est en démolition.

Pour finir, je n'ai évidemment pas dormi a cet endroit. Le propriétaire n'a évidemment pas voulu me rembourser mais je jugeais que 120$ ne valait pas la peine de se faire voler les objets se trouvant a l'intérieur du véhicules par des junkies.

Malgré les belles photos intérieurs de l'immeuble, c'est une arnaque. Ne vous y faites pas prendre.

Self

6/10

Pleasant

20 Apr 2026

Serge

Pavment information on confirmed booking by Expedia was not honored and processed by hotel staff ???

Partner

6/10

Pleasant

20 Apr 2026

Travis

It was ok

Self

4/10

Poor

19 Apr 2026

Lesley

Hole in the wall in the bathroom. Couch was brown and dirty. Air conditioner was dirty and unuseable. In hotel construction, workers were being rude and racist to the owner of the establishment. Not a good place for kids with no ammenities close by. The only saving grace was the warm blankets. Owner was nice.

Family_with_children

2/10

Poor

19 Apr 2026

Harsha

For the price they should offer better room . Bathroom fluorescent light was lit along the side wall ( not hang or fixed ).
Room smelled somebody smoked weed .
Outside to the room looked questionable as little garbage and old car parked .
Not impressed

Partner

6/10

Pleasant

16 Apr 2026

Tami-Lyn

Hotel is under renos. so, it is rough around the edges and dated but very clean and the reception desk staff was super friendly and very clear about check in and check out and even remembered my name at my check out call. the service was great and would stay again.

Self

10/10

Exceptional

15 Apr 2026

Daniel

Great, friendly staff, clean room

6/10

Pleasant

05 Apr 2026

Owen

the outside definitely needing renovations. Inside is better. Hotel advertises a bar/nightclub that doesn't exist.

Partner

6/10

Pleasant

03 Apr 2026

Rhiannon

We had a hard time getting into the hotel… front door was locked so it tells you to press video intercom. We probably waited a good 5-7 minutes before someone came to open the door. Check in and out was easy. The area is less than desirable and the price is probably too costly for what it is. Basic dated rooms. Almost dangerous stairs to walk up (they’re raised and bowing?). I did see something about renovations but I didn’t see any. For a place to lay your head at night I suppose it’s sufficient. Lock your car doors and don’t leave anything visible. It’s that type of area.

Family

8/10

Excellent

02 Apr 2026

Christie

Outside was run down, but in my room was good. Clean and everything I needed.

8/10

Excellent

30 Mar 2026

karen

For the price was great. You get a room with a tv and wifi . Will stay there again

Partner

2/10

Poor

30 Mar 2026

Mike

Hotel says under repairs yet no workers seen anywhere. Restaurant not open. Reception area closed at all hours and you have to call or use a ring camera to get someone to come to the door. Room had no central heat, just a portable heater that you move from room to room. No cable tv just netflix. Not going to stay here again.

Self

6/10

Pleasant

23 Mar 2026

Mehakpreet Kaur

Just a noise problem because of highway near it

Partner

8/10

Excellent

09 Feb 2026

Frederick

Staff very courteous helpful room was clean

Friends_and_family Family

6/10

Pleasant

15 Jan 2026

Todd

Was okay

2/10

Poor

06 Jan 2026

Emily

You charged us twice,you scummed us,when will try to call for the money refund your hung on us
So in general we didn’t enjoy.

6/10

Pleasant

01 Jan 2026

Matthew

This hotel, while cheap and convenient, was not the best of places to stay at if you are accustomed to chain hotels or resorts. It is a standard hotel room, just looked like the hotel was still mid renovation. Like the mouldings were non existant and there was only heat in the sitting area, not in the room (or couldnt find a knob at all) didnt help that a lady dragging her bag stopped and stared at me while i was out just getting air and creepishly waited. There isnt security. Just felt unsafe with that situation amd nothing could be done other than wait in my car.

Dont get me wrong, the front desk lady that i waited for with the doorbell (as you cannot just walkin the reception) was really nice. Just think this hotel needs some love and attention.

It was a good price for what i got, cheap but convenient.

Leisure Self

8/10

Excellent

30 Dec 2025

steve

The room was clean and comfortable. One issue was with the door not being as secure as it should have been. It locked properly but tjere was evidence that it had been broken into at some point.

Leisure Self

2/10

Poor

29 Dec 2025

Taylor

I didnt actually get to stay there. Upon checking in i inquired as to why the front doors were locked and the lady kicked me out.

Leisure Partner

4/10

Poor

29 Dec 2025

Charles

Re-investment needed for carpet floors and old indoor facilities.

Leisure Partner

8/10

Excellent

15 Dec 2025

Jason

The hotel is under going renovations, but my room was clean. The beds were comfortable, and the price was reasonable. I would stay there again.

8/10

Excellent

05 Dec 2025

Thorben

Yes

Business

2/10

Poor

30 Nov 2025

Zaw

Did not refund security deposit, building is too old

2/10

Poor

28 Nov 2025

Mark Ocampo

room smell smoke

Leisure Family

2/10

Poor

22 Nov 2025

Oleksandr

I don’t know… it’s not bottom yet, but close

6/10

Pleasant

14 Nov 2025

Phillip

We love this place, I think it is like a phoenix. It suffered a major fire and is being repaired bit by bit. The lady who served us is polite and professional. We have stayed in this place twice before. Is it the best hotel? Not by a long shot but we can see the effort getting put in to repair the place, it is central to everything and friendly staff.

Leisure Partner

10/10

Exceptional

11 Nov 2025

colin

Staff

Friends_and_family Friends

10/10

Exceptional

10 Nov 2025

mike

My stay was excellent with great service

8/10

Excellent

09 Nov 2025

NIKOLA

All of above

Business Self

10/10

Exceptional

04 Nov 2025

Jocelyn

Excellent front desk communication

Leisure Self

10/10

Exceptional

26 Oct 2025

Clayton

Easy to get to and was a good price option.

Business Partner

4/10

Poor

26 Oct 2025

Jennifer

The description “hotel” is not accurate as this is a motel. The room door and window face out to Lougheed Hwy, which is a very busy street. The door is not full sealed and one can see underneath and through the side, which allows for the street noise to come straight into your room as well as the cold air.
The front desk staff was very pleasant and check in/out was easy. However, given the noise, I would not stay there again, unfortunately

Leisure Family

2/10

Poor

23 Oct 2025

Brendan

Room had no phone no clock lacked toilet paper and like products was scolded by staff for requesting toiletries, coffee mug had roach in it bed had dirty sheets and staff refused to change the sheets snd give new towels

Business_and_leisure Pet

10/10

Exceptional

22 Oct 2025

Daniel

Staff is great, owners take alot of pride in their business.

Partner

2/10

Poor

14 Oct 2025

Nicholas

The hotel was not at all like the pictures on Expedia. Also the bar and restaurant they promote \"onsite\" has been closed for month, yet the sign on the front of the building advising they are open . When i arrived, the lobby was locked up with a note on the door to ring the door camera, or actually phone.
I should have realized it wasn't going to be a good experiece when the offer cash as a payment for the pre-authorization.
The check in information was very went through with me, though they neglected to advise that you could leave with a full refund within 10 mins. I did not see this, until at least an hour after, as I checked in and needed to see someone.
I called the front desk and advised that I wanted to leave. She was shocked and kept asking why, when she wanted more information then me saying I am not comfortable. I left without a refund and promise of my pre-auth returned. It has now been 4 days and I do not have the refund.
Worst hotel I have ever been in.

Would love someone from Expedia to contact me to discuss.

Business Self

8/10

Excellent

13 Oct 2025

Kathleen

Parking was plentiful, well lit (around the front of the building, not so much around the back) and has security cameras. The room was clean with a comfy couch and bed and was very spacious. There is a good family style restaurant right next door and a gas station with a convenience store close by. The staff were very friendly and helpful. I would stay here again.

Leisure Self

10/10

Exceptional

11 Oct 2025

Daniel

Yes

Partner

6/10

Pleasant

10 Oct 2025

Theresa

I was not impressed that it was not noted anywhere that we would have to pay a deposit upon check in. I also was not a fan of the front door being locked and having to call to have someone come and unlock the door and have a detailed sheet telling us how to use the shower and toilet

8/10

Excellent

27 Sep 2025

Johannes

Lots of construction. Weird system where neither the fridge nor the air con is running by the time check in comes around. In BC where it is 30 degrees outside?

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Baieruss

Great experience overall!