Ramada by Wyndham Coquitlam

Canada , Vancouver-BC
COQUITLAM, 631 Lougheed Highway
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100 reviews shown

4/10

Poor

11 Apr 2026

Allison

The price is reasonable. The staff was very slow to check in. The pool area was weird. We could hear the neighbors as if their door and our door was open. We did not get a good night sleep.

Partner

4/10

Poor

05 Apr 2026

Troy

Did not use

Partner

8/10

Excellent

05 Apr 2026

Trent

The staff was great.

Family_with_children

6/10

Pleasant

29 Mar 2026

Debra

Location was convenient for what we needed, but area didn’t feel very safe. Was very loud, and there was no restaurant as advertised. Desk staff were very professional and helpful.

Self

4/10

Poor

28 Mar 2026

Lisa

The room was not clean, it had not been vaccumed and there was hair on the floor in the bathroom. There was terrible noise in the parking lot until 1:30 am, I complained twice and the staff only seemed to pretend to try to do anything about it. There was some kind of work being done. And the noise started again at 7:30 the next morning. The staff that day told me the workers were leaving, and then told me they had left, but the next morning after that the staff said she was sorry it happened again (I didn't hear it that night because I turned on the fan in the window and took sleeping pills)

Self

2/10

Poor

26 Mar 2026

Chris

Awful accomodation.

Family_with_children

6/10

Pleasant

25 Mar 2026

Barbara

Staff were friendly.
Room was satisfactory
Only complaint is that the sink wouldn’t drain. We reported the issue and upon return to our room it was drained and cleaned- but after very little use, it again would not drain

Family

6/10

Pleasant

24 Mar 2026

Michelle

My stay was ok. The handle came off the faucet at the sink. There were strands of hair in the bath tub. The hair conditioner bottle was empty. There was an small empty plastic bottle under the desk. There was a fair amount noise outside my room. There was a lawn care company that did their morning meeting by the exit door near my room

Self

6/10

Pleasant

23 Mar 2026

Rajinder

Staff was great. But the property is old. Washrooms and layouts are lousy. Nit worth the price they charge.

8/10

Excellent

22 Mar 2026

Ali

Room was clean. Staff was friendly.

Friends_and_family Family

2/10

Poor

21 Mar 2026

Abner

The whole hotel needs to be renovated. The lobby is deceiving. The room I was in smelt like musky mildew the bathroom wasn’t cleaned properly the bath tub was brown with dirt the toilet tank was sweating very badly that the bathroom floor was always wet the big room window leaks. I could go on and on but I won’t. I don’t recommend this hotel

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Rhonda

Clean affordable helpful staff
Restaurant has delicious food

Partner

8/10

Excellent

14 Mar 2026

Joanne

Plenty of free parking. Comfortable beds in the rooms. Responsive heating/ air conditioning.
Building is older and would benefit from a little tlc, but didn't impact my stay.

Family_with_children

2/10

Poor

09 Mar 2026

Ravinder

Hotel does not have elevators. This did not affect me but will people who have wheel chairs or heavy suitcases.

Hotel floor was loud. Did not get any sleep during my six day stay. So loud. It’s not worth staying here, especially paying $128 per day. I recommend going somewhere else.

Foyer smells. The front entrance at check in smells very very bad.

Amenities and room cleanliness is good. Staff is good. Beds comfortable. Parking is good. Included. But you can hear everything through the room. Breakfast not included. There’s a Chinese restaurant next door.

This place was good five years ago but not good anymore.

I don’t recommend this place.

Self

8/10

Excellent

09 Mar 2026

Michael

Hot tub was broken. Staff were awesome. Pool was awesome.

10/10

Exceptional

08 Mar 2026

Wendy

Very good

4/10

Poor

08 Mar 2026

Janice

Very dated room. Staff very helpful

Family

10/10

Exceptional

08 Mar 2026

JARED

All good!

Self

2/10

Poor

08 Mar 2026

peter

I found the front staff to be disinterested in their job. Check in was slow as heck and i was the only one checking in at the time . At 3am i could hear someone talking loudly i thought it was just thin walls. When it was still going on at 4am i looked out my door and a female was sitting on the floor talking to someone on her computer using earbuds . I guess instead of disturbing someone in her room she felt it would be better to sit in the hall and disturb everyone. She did move to another part of the floor when I said something . When i checked out at 4:30am i mentioned it to the guy at the front desk his response was “ i told her to go back to her room but she wont , there’s nothing i can do “
I was like really whats the point of your huge security guard ? No response , apparently he could care less about making sure guests can get a restful nights sleep. No customer service and uncomfortable bed means spend your money somewhere else

Self

6/10

Pleasant

05 Mar 2026

Jeanne

yes

Self

6/10

Pleasant

04 Mar 2026

Tom

I was traveling from Edmonton to visit a family member who was at The Royal Columbian Hospital, which kindly referred your hotel as one of three options. We chose The Ramada & booked through Hotels.com. While planning, we checked the website & Trivago which indicated that breakfast was included with the room reservation. However, when we went for breakfast & asked the front desk lady, she insisted it was not included. I had to pull up
The ad/booking to show her the inclusion. I realize now when I check that the hotels current website mentions a restaurant on site, not complimentary breakfast, but given the conflicting info during booking, a coupon or similar gesture for the 2 days we stayed would’ve been a nice way to resolve the discrepancy. Additionally the hospital informed us that if we booked with them, we’d get a discount. We were not offered any discount after booking through Hotels.com. On a positive note, I wanted to highly commend the lady who checked us out early.She is a people person, great with the public, she is pretty & has a beautiful smile. She explained we wouldn’t get a refund which we were ok with. Despite the excellent service from the front desk agent at checkout, the issues with the breakfast inclusion & the discount mean I will not be returning to your hotel. Sincerely, Cheryl

6/10

Pleasant

02 Mar 2026

steve

Need more accessible rooms also I asked for the key for the handicap/family room and they said they don’t use it anymore. The person I was with has issues getting up from the toilet by themselves no no bar or raise toilet seat.

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Ken

Clean room. Efficient staff.

Self

2/10

Poor

27 Feb 2026

Tak Yuen

Room smells

8/10

Excellent

25 Feb 2026

Jacqueline

Clean and comfortable.

10/10

Exceptional

24 Feb 2026

Ashton

Clean room, friendly staff and easy parking.
Will definitely be staying here again next time I’m in the area overnight.

Partner

8/10

Excellent

22 Feb 2026

Rebecca

Good amenities, comfortable bed

Leisure Self

6/10

Pleasant

18 Feb 2026

Patty

I love staying here love the hotel. The only thing I hate dealing with is the night time deaf person he’s absolutely miserable every time I’ve been here he’s one of the most unpleasant people I’ve ever met especially being a customer service… on the other hand the afternoon lady is absolutely amazing she tries to accommodate you and a super helpful and Cherryand so are all the cleaners that I’ve ever met. There’s only one person bringing this place down.

Family

8/10

Excellent

16 Feb 2026

Duane

Room was clean. The pool was nice and warm but the hot tub had too strong of jets. Being a smaller person i couldnt stand. They almost sent me flying into some guy sitting on the other end. Restaurant was really good and very reasonable.

Leisure

8/10

Excellent

15 Feb 2026

Leesa

Great pool & hot tub!

Leisure Partner

4/10

Poor

15 Feb 2026

Chad

Bathtub had hair in it, spider webs hanging from the tv, first tv remote didn't work, so I got a replacement, then that one didn't work either, shower valve leaked so much we had to close the bathroom door overnight to sleep, pool was so warm it felt like a bathtub

Leisure Family

6/10

Pleasant

14 Feb 2026

Liam

Beds are old and soft, same wit the pillows, could be cleaned better and mold areas in bathroom should be dealt with properly. Bathroom needs upgrading, faucets don’t work properly and tub drain was semi flogged and drained very slow (tub would fill up while having a shower) staff were friendly, location and amenities are good. All in all, not a bad stay. Just needs some upgrading and more attention to cleaning.

8/10

Excellent

13 Feb 2026

Paul

Clean room,courteous staff, but bathtub was slippery and no mat provided.

Leisure Partner

4/10

Poor

11 Feb 2026

Tamara

when checking in, the staff was kinda rude and was not very helpful. she gave me the wrong directions to my room. There was 2 ways way quicker to my room and parking instead she gave me wrong information. I asked questions but she really never answered them. I was tired from my trip it would have been nice to have a friendly face to greet me at from desk. I guess I was wrong to expect that.

Leisure Family

4/10

Poor

07 Feb 2026

Debrah

not very clean

2/10

Poor

03 Feb 2026

Hasan

Staff and refunds as well as information on check in and check out time's not mentioned amywhere.

4/10

Poor

02 Feb 2026

Cyndi

Room wasn’t very clean and was really rundown. Staff were pleasant and helpful but room was not clean

Leisure Family

6/10

Pleasant

29 Jan 2026

Allam

No elevator. Heater was off and when you start it it takes long time with loud sound

2/10

Poor

28 Jan 2026

Dorian

The room was incredibly filthy, pubic hairs on shower wall etc. Black mould in many areas. We felt the icky not clean and could not sleep well with that overall feeling of unclean. I would not recommend staying here. I would rather sleep in my vehicle than stay here.

Business Family

10/10

Exceptional

27 Jan 2026

Aziz

It’s a reasonably good place

10/10

Exceptional

26 Jan 2026

Muna

All staff starting from the front desk to house keeping are amazing and very helpful. Rooms are clean and same as bedding.
The location is good too.
I also admire the coffee machine and the Gym.
This is my fourth stay.

Leisure

2/10

Poor

24 Jan 2026

Jessica

Staff was not friendly, room had a horrible odour and overall wouldn’t recommend or stay again.

6/10

Pleasant

23 Jan 2026

Kevin

Need better beds

10/10

Exceptional

23 Jan 2026

Nicole

Staff were friendly

10/10

Exceptional

20 Jan 2026

Pouyan

Awesome

6/10

Pleasant

16 Jan 2026

GLENN

my stay was satisfying. everything was clean and the staff was courteous. what you would expect from a hotel. for the price a discount coupon for the restaurant would have been nice since they don't offer anything other a coffee station.

Leisure Self

10/10

Exceptional

14 Jan 2026

benjamin

No breakfast but good free coffee

Leisure Family

2/10

Poor

12 Jan 2026

Nicki

Room had silverfish in it. Loud fighting in room next door for hours and when complaints were made and police called (file number obtained) the people were not removed. Had to leave early and could not stay as was unsafe.

Leisure Family

6/10

Pleasant

11 Jan 2026

Stanley

Room was good but one day we asked for room to be cleaned and have toilet paper...clean towels...no toilet paper or room was cleaned

Leisure Partner

2/10

Poor

10 Jan 2026

Colin

Will never stay at this hotel ever again. Rooms stunk of cigarette smoke. Moved rooms to second floor and thermostat was broken. Didn’t feel safe as there was no security on the open window as this is a motel, anyone could break in. Terrible, left hotel disgusted, didn’t stay a single night, disappointed by Wyndham.

Leisure Family

6/10

Pleasant

07 Jan 2026

Bryanna

My only concern was the corner outside of the bathroom there was Visible Mold. As a person that does stay in hotels often...this is very unacceptable. Other then that, no complaints

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Ian

Better pillows, one garbage container was full from previous occupant when I arrived, and wall fire alarm was missing from wall. Recommend attention to small details can go along way in the hotel hospitality industry.

Business_and_leisure Self

6/10

Pleasant

28 Dec 2025

Teresa

It did what I needed. It had a bed a tv a bathroom. It was clean. Only bad side was wallpaper peeling off walls. But wasn’t there enough to worry about that. I would stay there again if I need a hotel.

8/10

Excellent

28 Dec 2025

Wendy

Staff was excellent

Leisure Family

10/10

Exceptional

26 Dec 2025

James

clean room, and quiet

8/10

Excellent

26 Dec 2025

Palwinder

Staff was great

8/10

Excellent

23 Dec 2025

Duane

Very clean room.

Leisure Family

10/10

Exceptional

13 Dec 2025

Popkjen

Yes everything was great. Forgot my night light and a hair towel

Business Self

2/10

Poor

10 Dec 2025

peter

I bioked this hotel through Expedia. The Expeia website showed this property as dog friendly . Upon check in i found out that it is not dog friendly and had to scramble to find a new hotel aftet a 6 hour drive

8/10

Excellent

09 Dec 2025

Cory

Clean and quiet

Business Self

8/10

Excellent

05 Dec 2025

Val

Was ok

6/10

Pleasant

03 Dec 2025

James

I didnt have breakfast but the restaraunt was convenient

Business_and_leisure Self

8/10

Excellent

02 Dec 2025

Erin

Everything was great as always. Except, they really need to have a working computer & printer for guests to use. There is an ancient computer that barely works and a non functional printer. Could really use a serious upgrade.

10/10

Exceptional

01 Dec 2025

Erin

Super clean, great staff, comfortable beds & excellent restaurant

4/10

Poor

30 Nov 2025

Caleb

Ac didnt work, tvs had only a couple channels. People were using drugs on the property and making lots of noise. And to top it off its more of a motel then a hotel.

Business Self

6/10

Pleasant

30 Nov 2025

Colin

It’s totally fine good hot tub

6/10

Pleasant

29 Nov 2025

David

The staff was great, very welcoming. The hotel was dated, but fairly clean. There was mould in the windowsills from condensation however.
It advertises as having the breakfast included, but that was not the case. If they correct that, I would consider staying here again.

Leisure Family

8/10

Excellent

28 Nov 2025

Margaret

Yes

Business Self

10/10

Exceptional

28 Nov 2025

Cathy

Clean and quiet

10/10

Exceptional

28 Nov 2025

Adam

Front desk was helpful. Checking in and checking out was a smooth process. Room was clean. TV was a bit glitchy at times.

Leisure Self

10/10

Exceptional

26 Nov 2025

Carmen

Staff

10/10

Exceptional

24 Nov 2025

Lori

The room was very clean . It exceeded my expectations.

Business_and_leisure Partner

10/10

Exceptional

21 Nov 2025

Patrick

Awesome

Business Self

2/10

Poor

21 Nov 2025

Vishal

No water in water dispensaries machines , informed manager to refill it he says I don’t know,

Water clogged in bathtub
AC not working

2/10

Poor

20 Nov 2025

Linda

The Expedia listing shows pets accepted for a fee. I booked a room here based on that information and on booking requested a pet friendly room. We were refused check in because of our small dog who had stayed in that hotel previously.

6/10

Pleasant

20 Nov 2025

Kevin

Pretty Average. Dated building and rooms. Old pool area. Sound carries through walls/doors.

Family_with_children

4/10

Poor

19 Nov 2025

Dina

Noisy, thin walls, old won't stay again.

8/10

Excellent

17 Nov 2025

Morgan

No breakfast but restraunt was ok.

Business_and_leisure

10/10

Exceptional

16 Nov 2025

Hugo Antonio

Good service, close to nice places.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Lloyd

Staff was good …. Room was clean … The bad thing was I left my room for about 15 minutes and came back and there was a maintenance guy inside my room not cool.! Other than that very nice. I was kind of shocked to see him in the room, especially with all my personal belongings in there

Leisure Self

10/10

Exceptional

15 Nov 2025

Doug

Our accommodation was excellent and the staff were very courteous and helpful.

Leisure Partner

8/10

Excellent

15 Nov 2025

Pedrom

Clean room, nice staff.

Business Self

10/10

Exceptional

14 Nov 2025

Pouyan

Everything was perfect

Leisure Partner

2/10

Poor

12 Nov 2025

Sandra

We paid twice as much money for Saturday night then the following 4 days.
Check-in person was unfriendly and appeared to be confused about hotel rates.
We selected this place as it was close to our family.
Don’t bother using the pool on Saturday night it is reserved for private swimming lessons!!!!
Rooms are not made up daily!!
Only IF you get grouchy and even then all you get is fresh towels and coffee
This was a total waste of money!!!
Don’t stay here!

Leisure Family

8/10

Excellent

11 Nov 2025

Morgan

Friendly staff.

Leisure Family

2/10

Poor

09 Nov 2025

jordie

Rooms smelt terrible. No breakfast. Did not feel safe leaving my vehicle. Parking areas dark, not well lit.

Bed was worn felt springs move. Overall was one of the worst hotel stays i have had.

Business_and_leisure Family

8/10

Excellent

09 Nov 2025

Elizabeth

There was no continental breakfast you had to use the Chinese restaurant which is not part of the hotel and pay for it, gets costly after a while

Leisure Family

8/10

Excellent

07 Nov 2025

Colin

It’s fine

8/10

Excellent

06 Nov 2025

Kevin

Great staff and clean rooms
The property is in need of upgrades

10/10

Exceptional

04 Nov 2025

Haroon

The room was excellent

2/10

Poor

03 Nov 2025

Jessie

As soon as I walked in I saw the bathroom sink was dirty, black hair on the bed, stains on the dresser. Room was beside the pool, sounds echoed until 10pm. Staff was un-accomodating to a room change, stating there were no other rooms available even though several websites showed availability.

6/10

Pleasant

01 Nov 2025

Christian

The initial room I was given smelled heavily of smoke. When I mentioned it they did change me to another room, which smelled a lot better, but still kind of an older scent. The WiFi was pretty awful most of the stay as well. Aside from that it was a decent hotel for a short stay.

Leisure Self

2/10

Poor

31 Oct 2025

Crystal

The hotel staff was nice. However, the carpet in the entrance and going up the stairs was gross. Going into my room, the wall socket wasn’t attached to the wall, there were ants on the floor and animal hair on the bedding. The pool area was not taken care of. The doors were rusted and there was dirt on the floors around the pool. Definitely would not stay there again.

Leisure Family_with_children

8/10

Excellent

31 Oct 2025

tyler

Rooms were clean, I stay here offer for business, never had a bad experience with them. The Chinese restaurant attached to the place is a good bonus.

Business Friends

4/10

Poor

28 Oct 2025

Umair

Gross hotel.

8/10

Excellent

27 Oct 2025

Wesley

Everything was ok

Partner

6/10

Pleasant

26 Oct 2025

Masoud

Night shift staff were not good at all,
the the cleaning overlly looks fine but when you go to the details it was not disgusting

6/10

Pleasant

23 Oct 2025

Mike

My bed was good, the room fairly clean. However, my TV was unplugged, and when I moved the dresser to plug it in there was a bag of chips and an old remote control still behind there. But the bathroom was pretty gross. It was obvious that the tub tiles had not been wiped down in some time. I counted seven hairs, including one long black hair about 8 inches long that was very visible and obviously overlooked. There is no way that shower had been cleaned before my stay. But you get what you pay for. Loved the milkshake in the restaurant.

Self

6/10

Pleasant

23 Oct 2025

Ricky

First impression was not good, front desk guy was not friendly. He did not greet or smile. The floor in the room was laminate no rug. Cold and sticky. Furniture and cabinets were worn and out dated. It did have microwave and fridge which was nice. Maids were great, giving me towels when I asked. Other front desk people were nice. Restaurant available but did not use. Would stay again but know what to expect.

Leisure Self

6/10

Pleasant

22 Oct 2025

Margaret

The property passed as a good place to stop and sleep. The restaurant was good for both breakfast and dinner. The parking for us was excellent.

Leisure Family