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6.0/10Good1,001 Reviews
Cleanliness6.2/10 6.2
Service7.0/10 7.0
Comfort5.6/10 5.6
Condition5.4/10 5.4
Location6.2/10 6.2
Neighborhood6.0/10 6.0
Quality4.0/10 4.0
Value6.0/10 6.0
Amenities6.8/10 6.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Cassandra Hotel
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0. 1 mile and kilometer. Burnaby Hospital - 2. 7 km / 1. 7 mi- Crystal Mall - 2. 9 km / 1. 8 mi- Metropolis at Metrotown - 3. 1 km / 1. 9 mi- British Columbia Institute of Technology - 3.
3 km / 2. 1 mi- Commercial Drive - 3. 9 km / 2.
Show less
With a stay at Cassandra Hotel, you'll be centrally located in Vancouver, within a 10-minute drive of Port of Vancouver and Metropolis at Metrotown. This hotel is 4.9 mi (7.9 km) from BC Place Stadium and 5.3 mi (8.6 km) from Rogers Arena.
Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Check-in and check-out
Check-in from
4:00 PM
Check-in until
10:30 PM
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 250 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Free WiFi in public areas has a 2-device limit.
- Contactless check-out is available.
-
Special Instructions
The front desk is open daily from 4:00 PM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
- Safety features at this property include a fire extinguisher and a smoke detector
- Property Registration Number 25-117725
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Minimal age
19
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Optional fees
- Early check-in fee: CAD 50 (subject to availability)
- Late check-out fee: CAD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Filipino
English
Chinese (Mandarin)
Nearby attractions
Burnaby Hospital
2.7 km / 1.7 mi
Crystal Mall
2.9 km / 1.8 mi
Metropolis at Metrotown
3.1 km / 1.9 mi
British Columbia Institute of Technology
3.3 km / 2.1 mi
Commercial Drive
3.9 km / 2.4 mi
Grand Villa Casino Hotel and Conference Centre
4.2 km / 2.6 mi
Main Street
4.9 km / 3 mi
Mount St. Joseph's Hospital
4.9 km / 3.1 mi
Queen Elizabeth Park
5 km / 3.1 mi
Nat Bailey Stadium
5.2 km / 3.2 mi
Deer Lake
5.5 km / 3.4 mi
PNE Forum
6 km / 3.8 mi
Pacific Coliseum
6.3 km / 3.9 mi
Vancouver False Creek Seawall
6.6 km / 4.1 mi
Olympic Village
6.6 km / 4.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 60
- hotel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Multilingual staff
- Lift access
- Garden
Show 9 more facilities & services
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- TV lounge
- Sauna
- Non-smoking establishment
- Minimum check-in age: 19
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE SUPERIOR TWO DOUBLE BEDSQUADRUPLE • SUPERIOR TWO DOUBLE BEDSQUA.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
QUADRUPLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO LUXURYSTUDIO • LUXURYSTU.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
STUDIO LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: STU.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
QUADRUPLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCassandra Hotel
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Cassandra Hotel
100
reviews shown
gabriel
Clean room and great staff.
Sandra
The exterior is old and run down. The rooms have been somewhat updated and there are still renos taking place
Nathalie
Le personnel est très sympathique, accueillant et professionnel. Notre chambre était grande et propre. L'endroit est bien situé et facile d'accès. Je recommande cet établissement.
ILYA
Cat 2 hotel, too expensive for its offerings
Kevin
overall great experience
Jordan
Good experience.
Emily
The room was very hot. The hotel overall wasn’t bad but the building was very rundown
Dagmawit
The place is very good to go downtown me and my daughter we like it the reception was very friendly and very helpful thank you Cassandra hotel
Paula
The hotel needed some work on the outside. The inside had been refurbished for the upcoming Fifa games. The room was cozy and bright with the most comfortable bed my husband & I have ever slept in. The room was very clean, but modest. We also had a view of the Vancouver skyline from our 3rd floor window. Hondra, the manager, was very gracious and helpful upon our arrival and throughout our 4 day stay. She was very available, though not always onsite. We had privacy and quiet.
The hotel is located in the Vancouver suburb of Collingswood. It has a lowkey vibe which was wonderful to return to after a busy day in the dynamic high energy city.
If you are looking for a good budget hotel this is the one.
The hotel is located in the Vancouver suburb of Collingswood. It has a lowkey vibe which was wonderful to return to after a busy day in the dynamic high energy city.
If you are looking for a good budget hotel this is the one.
Duane
Very helpful staff
Karanpreet
The hotel is currently under construction, with a strong smell of wood and paint throughout the property. I had pre-booked it based on the pictures online—otherwise, I would never have chosen this place. The entire property feels empty, almost like I’m alone in the whole hotel, which made the experience even worse.
For $232, this was extremely disappointing. I could easily get a similar type of hotel for around $120. Overall, it was overpriced and a very poor experience.
For $232, this was extremely disappointing. I could easily get a similar type of hotel for around $120. Overall, it was overpriced and a very poor experience.
Careyn
Cassandra hotel was great and clean. The hotel receptionist name Handra was so nice, amazing, friendly and helpful. I want to thank her.
Jack
The front desk attendent Handra was amazing! We could tell she cared about our comfort and her kindness made our weekend much better.
Matthew
Front desk was lovely and courteous. Room was very clean and housekeeping was great. Will stay here again!
Michael
Handra checked us in. She was friendly and informative. She helped with unloading and taking our luggage up to our room. She was very knowledgeable about the Hotel and takes pride in her position. Our room was both spacious and clean. We will be recommending the Cassandra Hotel to both family and friends visiting Vancouver.
Jacqui
The staff were fantastic and very helpful, especially when we had problems with the WiFi. The room was clean and well presented. Once the refurbishment is completed I am sure the property will look absolutely fantastic.
Declan
We enjoyed our stay and the staff were very friendly and helpful.
Dawn
Didn’t like the limited essentials like coffee, sugar & cream! We love our coffee but was only allowed one pack (2 very weak cups) a day
Robert
Hotel website description is over-stated
Way over-priced. Hotel was taking advantage of Air Canada strile and raised rates exorbitantly. This is a one-star hotel, in an out-of-the way location.
Daniel
Choose this place!
Handra was absolutely an amazing host and front desk receptionist. She was so friendly and welcoming and showed us everything we needed to know. She even gave us recommendations for local restaurants. The room was so clean and comfortable. Highly recommend this place and we hope to come back!
Eduardo
They have a very accommodating and helpful staff.
Timoteus
.
Rob
Great service , and staff was friendly .
Simon
Property is not how it is currently advertised. The whole building is a construction site, with plastic coverings over doors and halls. The carpet is covered with protective plastic. They are doing a major overhaul but have not advertised the fact. My room was in very poor condition - paint chipping off the wall, odd fastenings in the bathroom holding the mirror up. My window looked out onto rubbish below.
Olena
There were slightly different expectations.
Craig
Beautiful rooms, comfortable beds and first hotel I stayed at where the access codes to the rooms and hotel after hours is texted on your phone instead of a physical key card
Daniel
as basic as it get- lots of broken items, expensive, staff working with broken items
Naz
Staff was very nice and accommodating
Brandon
BE ADVISED DO NOT BOOK THIS HOTEL. They are scammers I booked & paid for a room through Expedia & when i got there to check in they said my visa card wouldn't work for their refundable damage deposit. They refused to even run my card & kept insisting i give them a different credit card. They told me that even though I paid for the room they wouldn't give it to me until I gave them a different credit card. So I left & wasn't able to get refunded for my room that I didn't even step foot in. The place looked pretty rundown anyways & I was only going to stay there because of the cheap price, lesson learned.
Travis
Old
Bad bed old bathroom
Richard
Great stay! Very convenient using the codes instead of keycards.
Bed could have been a little softer, but was still able to sleep.
Bed could have been a little softer, but was still able to sleep.
ali
It’s good
Melita
Front desk, Handra was very helpful.
Karanvir
Nice friendly staff
Curtis
Great stay overall. Room was nice, front desk lady was fantastic. I like the digital code for the room. Good for a lower quality hotel. Bed was comfy. Place is just older
JAMES
Very clean room. Looked recently remodeled. Super friendly and helpful staff. Undercover parking available.
Judith
Staff was super friendly. The hotel, you get what you pay for. Little to no amenities and during my stay, there was some construction
Kenneth
Trip
The room was very clean and comfortable, and the staff was wonderful. We were going to cancel reservations in order to be closer to the ferry terminal, but we like the staff so much that we decided just to keep our reservation here Handra helped us with directions wherever we needed to go.
Werasingum
Very competitively priced hotel with friendly staff. Very convenient location for various types of meals & transportation.
Gretchen
The staff at the Cassandra Hotel are very nice and helpful. The rooms are clean and highly serviceable for trips to Vancouver. The picture of the hotel rooms and lobby are different from the website, so it was a bit of a shock that it seemed very shabby when I arrived and not what I expected. It is very dated and initially there is a sense it might not be clean. It is clean, but rundown.
There isn't any staff on duty from 10:30 pm until 7am, so if you're late checking in, that could be tricky. Also, the check-in & checkout are all done through codes provided through messages. If your phone's low on battery or there's any issue with the codes, it is a very challenging situation.
When I arrived, the code provided initially didn't work, so I needed staff to get the code synced properly. They were great about this and lovely to deal with.
For a basic hotel that is inexpensive (for Vancouver) and covers basic needs well, this is your place. As a final note, the shower had amazing pressure and was a highlight.
There isn't any staff on duty from 10:30 pm until 7am, so if you're late checking in, that could be tricky. Also, the check-in & checkout are all done through codes provided through messages. If your phone's low on battery or there's any issue with the codes, it is a very challenging situation.
When I arrived, the code provided initially didn't work, so I needed staff to get the code synced properly. They were great about this and lovely to deal with.
For a basic hotel that is inexpensive (for Vancouver) and covers basic needs well, this is your place. As a final note, the shower had amazing pressure and was a highlight.
Crystal
Great
Was so friendly . You can’t use your debit credit card , was a great experience.
Jie
The best hotel
It was great because we had a great view ow Canada
Rick
They didn’t let me check in because I don’t have my credit card on me
Elizabeth
The staff at this hotel were amazing. Price was a little high considering the condition and renovation the property is under going. BUT I WILL TAKE GREAT SERVICE EVERY TIME OVER modern condition. Will definitely visit again on return to Vancouver
Dorji
great place
Robert
This property is very close to our daughter's apartment, so very convenient. Staff are very friendly and helpful.
Danielle
Some of the amenities are quite old and outdated, but it was very clean.
Lots of parking. Not the nicest area.
Lots of parking. Not the nicest area.
Natalie
The staff go out of their way to make sure you’re comfortable. 10 min walk to the Skytrain & very safe neighborhood.
Samuel
The room was clean and spacious. The staff was also very helpful and friendly. The location made it easy to make our way downtown and around.
Dale
Limited Breakfast
Luvonne
We didn’t like the fact that the staff wasn’t there all night and also the hotel looked very unsafe
Bobby
Check in process was good and room was clean and comfortable. Some bugs did come out of the drain when we first turned the shower on though. The hotel is also under renovation so there was no pool and half the hallway was taped off. We went to ask for forks in the lobby and they tried to charge us which seemed weird to me, but other than that the stay was pleasant enough.
Nadine
We had an absolutely outstanding stay here. The staff go above and beyond to make sure you have anything you need. Their security practices go above and beyond.
Tsutomu
Nice stuff! Facility is a little bit old.
Ana
Nice staff, free cookies & fruit punch
Derek
Booking here via Expedia is not recommended. Unable to get a reservation changed or cancelled or refunded with 72 hours notice. Unnacceptable.
Doug
This hotel is older & they are doing renos. Over all it was a good place to stay - we felt safe. Lots of restaurants around that are walkable.
The staff were very very nice. Would stay again.
The staff were very very nice. Would stay again.
Cheung
Good choice in Van.
The front desk staffs are very nice and helpful. She guided us to the room and explained clearly about the hotel. Although it’s not included breakfast, but there are free coffee, fruits and cookies treats in the morning. Outlook of the hotel building is old but inside the room is quite new and clean.
Verified traveler
There is no accessibility at this hotel. Stairs to get in.
Alvin
Room os clean & spacious
Excellent customer service, front desk specially Handra is so accomodating & helpful. Room is spacious & clean. They attended to our request quickly.
Merlita
It's a great place for any time you've been there.
David
The room was exactly what we were looking for. Quiet, cheap and a close walk to the metro station with some great food options close. I would definitely stay here again.
John
Never coming back here
Would not allow us to just put our bags in the room 1 1/2 early without paying a fee. Very noisy a/c. Very little bathroom supplies; tiny bath towels; poor bed linens.
Marisela
Its close to many restaurants, especially Asian cuisine. Staff, Handra, very helpful.
Nigel
Relatively fairly priced compared to other hotels in the area.
Verified traveler
Very good staff. Handra was very helpful with our checking in. The hotel is close to bus and sky train. Clean quiet and comfortable room. Very good African/Indian restaurant nearby Jambo Grill.
Harjeet
Nothing is gd
Danny
It was lovely, and feee parking
Srihari
The people at the front desk will call you ahead of time to inquire about your arrival time. I think the desk is only open a few hours per day.
The hotel needs a lot of work and they are in the process of renovating the rooms. The rooms are clean. You can hear the road noise as the windows are thin.
Close to everything. So overall was happy.
The hotel needs a lot of work and they are in the process of renovating the rooms. The rooms are clean. You can hear the road noise as the windows are thin.
Close to everything. So overall was happy.
Mathew
Great
Roger
Very accommodating staff
The staff was amazing! The room is very comfy and clean. I had a great stay.
Janice
Handra was fantastic. She made our experience a very positive one. We would stay here again without hesitation.
Megan
Lovely clean spacious rooms with excellent friendly staff. Some parts are very outdated but they are currently renovating so I would expect to see upgrades in the future. Would definitely stay here again!
Yashwant
Plz never go to this hotel. Filthy
They threat you when u cancel booking. Not child friendly. Home less people rome around in parking. Urine smell comes in parking. Just like ghost house. Very very third class hotel.
They threat you when u cancel booking. Not child friendly. Home less people rome around in parking. Urine smell comes in parking. Just like ghost house. Very very third class hotel.
Arnold
Helpful staff and nice rooms
Carmen
Very friendly, easy check in and check outs
denise
Held deposit
Bruno
Clean room.
Art
Location near restaurants. Staff very accommodating and helpful. Would come again. Pricepoint and value very good compared to major chains in area.
Norah
We had an enjoyable stay. The staff are friendly and very helpful. We were lucky to have a room with views of the city and mountains.
The hotel is located on a main road with easy access to buses and the sky train.
There's also a selection of eating places nearby.
The hotel is located on a main road with easy access to buses and the sky train.
There's also a selection of eating places nearby.
Robert
Staff are really friendly and the room is comfortable
Hendrina
There was absolutely nothing nice about this place. 650.00 for 3 nights for this dump. We were asked to leave because we complained about the smell and cleanliness. The pictures on Expedia were deceptive. I will never use Expedia again. I am sure you won’t post this.
Hans-Henrik
I cannot believe why Expedia even has this hotel on their site: there is a stop work order on the door for non-permitted renovations, compromised fire walls and poly-ed containment areas where PPE is required! we couldn't get the heat to work in our room where it was freezing so the clerk moved us to another room, but guess what? the toilet had NOT been flushed from the previous guest (and therefore not cleaned) either! The taps leaked, the shower could not be adjusted to get any spray, very low water pressure and stained ceilings. Do not stay here.
Carla
Great hotel. Check in was super simple! Very friendly staff!
Dami
It was great! I loved my stay and how they checked on me to see if everything is good. Good communication and neat clean place
John
Simple clean and friendly place to stay. Staff were great.
Linda
Service at front desk was friendly and helpful
Wooyong
Its not like the add and over price
Stephen
We decided to book this hotel again at the end of our trip because of its location and helpful staff Handra.
Stephen
Hotel looks dark and old from the outside but inside is clean. They are renovating some rooms and elevator is still not working yet. Handra, the front desk person, was so nice and helpful. She also gave us list of restaurants to try around the area. There are tons to restaurants in this neighborhood.
Jesse
The staff was amazing. The surrounding area is noisy and I'm just not used to that.
Tania
Very friendly check in, clean and updated room. Not the best street appeal but pleasantly surprised inside. They are working on updating the inside.
Maria Fernanda
Super
Sharyn
Motel desk people very helpful.
Lida
I really enjoyed my stay here at the Cassandra hotel. I had some issues with my credit card, but the staff was very nice, helpful and accommodating. Although you can tell that the building is old everything and the room itself was very clean and comfortable. There are some renovations and repairs going on, but they weren't disturbing in any way.
It was also pretty easy to get to the skytrain or bus station for public transportation, only a few minutes walk.
Overall I'm very happy and would saty here again ☺️
It was also pretty easy to get to the skytrain or bus station for public transportation, only a few minutes walk.
Overall I'm very happy and would saty here again ☺️
EDWIN
Liked the flooring, not carpet. Staff was very accommodating and helpful.
Building is being renovated and elevator is being installed. So we had to carry our luggage to the 3rd floor, which was a bit inconvenient.
Building is being renovated and elevator is being installed. So we had to carry our luggage to the 3rd floor, which was a bit inconvenient.
Lykha
I like how they accomodate visitors and handles situations pretty well. Restaurants are walking distance from the area. No need to book a cab in case u come looking for a dine unless its raining :).Id like to check in again to this hotel if i come back to Vancouver. The cleanliness is what i highly appreciated.
Jillian
This is the worst hotel I have ever stayed in, The blankets and pillows smell bad and are dirty. There was an unpleasant odor in the room. There are only 2 sheets of paper in the box. I will not come back here a second time.
eslie
I found the room itself to be inadequate. The shower was very weak and was either cold or scorching hot. The parking was tight and felt unsafe!
The staff seem nice but if you express anything to them that you needed they responded in a very passive aggressive manor. the cost of this pace was way too much for what it is
it is not nice at all!!
The staff seem nice but if you express anything to them that you needed they responded in a very passive aggressive manor. the cost of this pace was way too much for what it is
it is not nice at all!!
Elizabeth
This hotel is an unassuming gem. The staff is amazing! I witnessed many kindnesses and saw how they handled some difficult patrons.
Handra is so great and showed us around. The construction is on goung, but renovations are needed in spots. The staff was so lovely and invested in our comfort.
The location is a bit outside the downtown, but the Sky Train is close and cheap. The neighborhood is busy, but the area is safe, clean, and fulled with retaurants of all varieties. The Philippine restaurant up the road is lined up at all hours (delicious too!).
This stay was fantastic!!!
Handra is so great and showed us around. The construction is on goung, but renovations are needed in spots. The staff was so lovely and invested in our comfort.
The location is a bit outside the downtown, but the Sky Train is close and cheap. The neighborhood is busy, but the area is safe, clean, and fulled with retaurants of all varieties. The Philippine restaurant up the road is lined up at all hours (delicious too!).
This stay was fantastic!!!
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