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Best Western Plus Burnaby Hotel

Vancouver-BC · Canada

5411 KingswayView location

8.6/10Excellent1,428 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Burnaby Hotel

Whether traveling for business or pleasure, this Burnaby, BC hotel - conveniently located near Metrotown Mall and Vancouver - offers something for everyone!Just 30 minutes from Vancouver International Airport and 40 minutes from the U. S. border, this scenic Burnaby hotel makes it easy to experience all that beautiful British Columbia has to offer.

The city of Burnaby is an attraction in itself, boasting the Metropolis at Metrotown (Vancouver's largest shopping mall), the 1920s-themed Burnaby Village Museum, Burnaby Lake, theaters, ice rinks and parks.

It's only a ten-minute Skytrain connection to downtown Vancouver and Deer Lake, and just a little farther to the stunning scenery and views of Queen Elizabeth Park and Grouse Mountain.

Business travelers appreciate that this Best Western hotel near Vancouver, BC is conveniently located near Burnaby Hospital, the Sporting Arena and the British Columbia Institute of Technology.

Read more about this hotelShow less

With a stay at Best Western Plus Burnaby Hotel, you'll be centrally located in Burnaby, a 2-minute drive from Metropolis at Metrotown and 12 minutes from Pacific Coliseum. This hotel is 7.5 mi (12 km) from Rogers Arena and 7.7 mi (12.4 km) from BC Place Stadium.

Stay in one of 132 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 250 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May 15 to September 15.
    • Pool access available from 10:00 AM to 8:00 PM.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    19
  • Optional fees
    • Pet fee: CAD 20 per accommodation, per day
    • Service animals are exempt from fees
    • Early check-in fee: CAD 25 (subject to availability)
    • Late check-out fee: CAD 25 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Chinese (Mandarin)

Nearby attractions

Metropolis at Metrotown 1 km / 0.6 mi
Crystal Mall 1.6 km / 1 mi
Deer Lake 1.8 km / 1.1 mi
British Columbia Institute of Technology 2.6 km / 1.6 mi
Scotia Barn 4.1 km / 2.6 mi
Burnaby Hospital 4.6 km / 2.9 mi
Grand Villa Casino Hotel and Conference Centre 4.9 km / 3.1 mi
Massey Theatre 5 km / 3.1 mi
Burnaby Lake Park 5.6 km / 3.5 mi
Douglas College 6.4 km / 4 mi
Starlight Casino 7.7 km / 4.8 mi
Commercial Drive 8.4 km / 5.2 mi
Main Street 9.1 km / 5.7 mi
Mount St. Joseph's Hospital 9.4 km / 5.8 mi
Queen Elizabeth Park 9.5 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 132
  • Number of floors (main building): 2
  • Suites: 9
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Ski slopes
Show 26 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Conference hostess
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor heated pool: 1
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 30 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable7 photos

    Best Western Plus Burnaby Hotel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Hairdryer
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 30 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Burnaby Hotel

    DOUBLE NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Cable TV
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 30 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable9 photos

    Best Western Plus Burnaby Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Hairdryer
    • Ironing set
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 30 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Burnaby Hotel

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Hairdryer
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 30 m²SUI.C4-4
    SUITE CAPACITY 4Photo unavailable8 photos

    Best Western Plus Burnaby Hotel

    SUITE CAPACITY 4

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 30 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Burnaby Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Ironing set
    • Hairdryer
    • Cable TV
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 30 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Burnaby Hotel

    DOUBLE NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 30 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable6 photos

    Best Western Plus Burnaby Hotel

    DOUBLE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wake-up service
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 BedroomROO.H6-8
    Room AccessiblePhoto unavailable4 photos

    Best Western Plus Burnaby Hotel

    Room Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-8

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-3

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Best Western Plus Burnaby Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Burnaby Hotel

8.6
Excellent
1,428 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Edna
The room was clean, the breakfast was good. Overall a pleasant stay
10/10
Exceptional
01 Aug 2026
Elizabeth
.
10/10
Exceptional
31 Jul 2026
Michelle
Very clean! Excellent breakfast room location, the best I have seen. Great lobby and in room coffee, not great at breakfast though. Very very professional and friendly staff! Expensive. 2 blocks away from a Denny's and walking distance to Metrotown Mall. Close uber to skytrain station, Patterson or Joyce.
8/10
Excellent
31 Jul 2026
Ushula
Air conditioning is terrible and too loud. Breakfast and the staff servicing Breakfast are great.
6/10
Pleasant
31 Jul 2026
Salma
Breakfast was bad Front staff or reception staff were good
10/10
Exceptional
30 Jul 2026
Hazel
Room was very nice, clean and comfortable. It was also very quiet. Staff were very nice.
10/10
Exceptional
29 Jul 2026
Dee
i have stayed at this hotel many times it never disappointed me. '
10/10
Exceptional
28 Jul 2026
Karina
Quiet, clean and excellent breakfast. Something for everyone
10/10
Exceptional
28 Jul 2026
Amber
Clean room. Updated linen and bedroom
10/10
Exceptional
27 Jul 2026
Jeff
This is a nice hotel with its own parking. Parking is at a premium in Vancouver. The hotel is near lots of restaurants and shops but lots of places only have on street parking or small lots. But the staff at the hotel were very nice and helpful. They serve a breakfast buffet that was very good-make your own pancakes and waffles, eggs, sausage, cereal, yogurt, fruit, pastries, coffee and juice. They also have a nice pool.
10/10
Exceptional
25 Jul 2026
Kingsley
Nice clean room and a good amount of options for breakfast. Great place to stay, very close to public transit and the malls.
10/10
Exceptional
25 Jul 2026
Gustavo
Ideal to stay a few days in the City, well connected with local trasport, bus stop just outside.
10/10
Exceptional
25 Jul 2026
Douglas
Nice stay good location great staff amd good price for Vancouver
8/10
Excellent
24 Jul 2026
James Wesley
Beds were comfortable and clean but the floor was really dirty and room was dusty
10/10
Exceptional
24 Jul 2026
camille
Great location for a concert at Roger’s. Decent breakfast, rooms were clean. Staff was friendly
10/10
Exceptional
23 Jul 2026
Marcie
Hot breakfast included has multiple options and the staff are awesome in there as well as at the front desk. Room was clean and some nice renos recently. We always stay here when we're in town for a concert...the location is great to walk to the sky train and have free parking and an affordable hotel.
2/10
Poor
23 Jul 2026
Paul
The pictures of the hotel are good but in reality it is a very low quality motel.
Sounds good on paper and checks all the boxes but is not a very nice hotel.
10/10
Exceptional
22 Jul 2026
Zaid
The staff members were extremely helpful and friendly. The location of the hotel was excellent and close to the points of interest.
4/10
Poor
22 Jul 2026
Bradley
Room was 27 degrees when I walked in. No coffee cups in the room even though it had a kitchen. Shower was dirty with long black hairs on the wall. Was still there after being cleaned the next day.
2/10
Poor
21 Jul 2026
Stan
Generally ok but giving it 1 star because the cleaning staff left our door wide open in the middle of the day. We were out shopping for the day only to come back to an open room and no cleaning staff in sight. Suggest if you are unwise enough to stay here you should keep valuables in car.
Family_with_children
6/10
Pleasant
20 Jul 2026
Laura
Could use some upkeep, painting, etc. surface of bathtub very slippery, no safety bars, towels quite thin, breakfast was OK. Overall I would not consider staying at a BW.
Self
10/10
Exceptional
20 Jul 2026
Jill
Amazing hotel! We loved the pool, breakfast, and the well maintained property, especially the garden areas. So lovely.
Family_with_children
8/10
Excellent
19 Jul 2026
mitchell
Good breakfast room was dirty but other then that was good
Family_with_children
10/10
Exceptional
19 Jul 2026
Jennifer
Staff was great offered an early check in at a very reasonable price. Very helpful! Lots of amenities near by in walking distance.
Partner
8/10
Excellent
19 Jul 2026
grace
I liked the clean room. Breakfast was good too.
Unfortunately, for me I paid for a king size bed, but when I checked in I was told that I was being upgraded to two queen size beds. That was not an upgrade, but a downgrade. Also, I can't walk without assistance due to a knee issue and our room was in a separate building from lobby and no elevator so a wet, rainy extra long walk made it very difficult for me.
Partner
10/10
Exceptional
18 Jul 2026
Hamid-Reza
Friendly staff, clean rooms and overall good experience.
Family_with_children
10/10
Exceptional
18 Jul 2026
Keiko
Nice stay there
10/10
Exceptional
16 Jul 2026
Pamela
Amazing stay at Bestwestern in Burnaby,amazing staff excellent breakfast and perfectly cool rooms as well as the heated pool was lovely to dive in and felt very safe and relaxed a perfect place to be in with clean rooms all amenities wow felt so happy and comfortable
Family
10/10
Exceptional
16 Jul 2026
GANG
Perfect Hotel
10/10
Exceptional
14 Jul 2026
Gowsika
The staff are super friendly and helpful. Aruna was a big help and understood my needs. The room was very clean. This hotel is also walking distance to the train.
Self
8/10
Excellent
14 Jul 2026
Mary
The breakfast can be better. The room we stayed was with 2 queen sized bed & we found the room to be spacious. It is also has a location as the Sky Train is like 8-10 mins walk.
Friends
6/10
Pleasant
13 Jul 2026
Bo
it is ok
Self
8/10
Excellent
12 Jul 2026
Louis
We had a very nice time! Thank you.
Family_with_children
10/10
Exceptional
12 Jul 2026
Thomas
The hotel is very well maintained. You can see the care the staff puts into everything. They were extremely helpful. Complimentary EV charging was an unexpected treat.
Self
8/10
Excellent
11 Jul 2026
Agapito
Breakfast was good, staff helpful
Friends
10/10
Exceptional
10 Jul 2026
Jesse
Breakfast was great, staff were kind, located minutes from the transit station and metro mall. Would definitely stay again in the future.
Friends_and_family Family
6/10
Pleasant
08 Jul 2026
Lisa
Breakfast was good. Newly renovated room much better than the old dated room last time. A bit pricey for location. Staff lovely
Partner
8/10
Excellent
07 Jul 2026
Carmen
The front desk clerk was great, very accommodating and helpful. He answered all my questions. The room was clean and the beds were comfortable. Breakfast was a bonus and good value. The location was very convenient to out event. Free parking is also a bonus.
Friends
10/10
Exceptional
05 Jul 2026
Subhankar
.
Family
10/10
Exceptional
05 Jul 2026
Judith
Best breakfast, both in terms of the choices/options and how logically it was laid out, with a huge dining room so it never felt over-crowded.
Partner
10/10
Exceptional
04 Jul 2026
MAGGIE
Clean room, staff, breakfast.
Partner
8/10
Excellent
04 Jul 2026
Rod
Convenient location to our destination and lots of restaurants and shopping close by.
Friends_and_family Family
4/10
Poor
03 Jul 2026
JAIME
Room is clean but you paid 250 plus per night but the hotel does not even give one bottle of free water! Lucky that the front desk agent who assisted me was generous and she gave me two bottled water for free on my first night because i was so thirsty from 11 hour flight. But inside the room there is no complimentary water at least a bottle or 2. Very stingy.
Self
10/10
Exceptional
01 Jul 2026
Brie
Room was clean and staff were great.
Self
6/10
Pleasant
29 Jun 2026
Jorge
The room at the hotel was ~ an 8. This is a hotel that looks more like a motel. Rooms are access from outside. The hallways and sidewalks were not as clean as the rest of the hotel.
I understand the business of the hotel but after driving for >12hrs I did not appreciate being told that even though they had available rooms I had to pay $20 to get my room for early check in (2 hours). At the end it was my decision. I am positive they would not give me $20 back if I check out 2 hours early.

I will certainly avoid staying at this hotel next time.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Alain
Le déjeuner (pain multigrain), la laundry très grande.le staff excellent.
Partner
6/10
Pleasant
26 Jun 2026
Mathew
Great bfast
Family_with_children
8/10
Excellent
25 Jun 2026
Marc
Location was good, and the continental breakfast was quite good
Family_with_children
10/10
Exceptional
24 Jun 2026
CATRINA
Stayed here for business. For a 3-star hotel, I was pleasantly surprised. Great amenities including free breakfast buffet. Very quiet considering the location. Easy access to restaurants and meeting places. I will definitely stay here again.
Self
8/10
Excellent
21 Jun 2026
Kennedy
The hotel was great, very nice pool, the breakfast was amazing. There was however a couple of bugs in the room but other then that great!
Partner
10/10
Exceptional
18 Jun 2026
Maggi-Lynn
Check in was nice and smoothe. The staff were nice and friendly. The room was nice and clean. My children enjoyed the pool. Great location. We will definitely come back & stay again.
Family_with_children
10/10
Exceptional
16 Jun 2026
Jennifer
I enjoyed the room - just the right size and clean with all I needed. The breakfasts and staff were awesome.
Self
10/10
Exceptional
16 Jun 2026
James
Rooms are very clean and bed was comfortable. No issues on stay.
4/10
Poor
15 Jun 2026
Jodi
We booked this hotel due to proximity of the baseball diamonds. The location was great but the motel was poorly maintained (bathroom door didn’t close, no hand soap provided in our room, etc). There was also a very loud group of hockey parents and young players that loitered on the balcony and in the parking lot outside our room and staff did nothing to keep the noise down. We will not stay here again.
Family
10/10
Exceptional
11 Jun 2026
Anand
My second stay here. Excellent service, cleanliness and free breakfast. Will be back!
Self
10/10
Exceptional
11 Jun 2026
Badruddin
Clean Room, Staff was courteous and helpful. Breakfast included was good.
Business
8/10
Excellent
10 Jun 2026
Steven
It’s a motel, not a hotel. Very basic, the room was pretty iffy and they didn’t have all the sports channels to watch a Jays game. Comfy bed though.
Self
10/10
Exceptional
08 Jun 2026
Josephine
Nice welcoming by the staff. Clean and comfortable. Had to leave early so no breakfast. Handed back the vouchers. I am disabled and couldn’t walk from our room to the breakfast room at the other end of the property and round the back. It would be helpful to consider some “Grab and Go” bags at the checkout counter to help seniors like us.
But we enjoyed our stay in a nice quiet room.
Partner
8/10
Excellent
07 Jun 2026
Jayesh
Snacks area with drinks
Family
6/10
Pleasant
06 Jun 2026
Pat
Noisy woodframe people stomped above me a lot
Self
10/10
Exceptional
05 Jun 2026
Snehal
Friendly staff at Breakfast
Family
10/10
Exceptional
05 Jun 2026
Catherine
Very good location central easy to drive around Vancouver lots of parking and very friendly stady
Friends
10/10
Exceptional
05 Jun 2026
Sherri
Accommodating with my request for larger room due to being on crutches
10/10
Exceptional
04 Jun 2026
brent
Room was good, beds were comfy, AC worked. Breakfast was ok, didn't expect much and not a lot of choices but overall worth it for the price
Family_with_children
6/10
Pleasant
03 Jun 2026
Kaysone
Standard hotel. Continental breakfast. We didn’t eat there. Went to dim sum instead.
We were looking forward to walking to Metrotown Mall area. Everything was getting old and rundown. Different memories than what I remembered growing up there. But a lot of constructions. Hopefully will be better area in the future.
Partner
10/10
Exceptional
02 Jun 2026
DELIA
Resto onsite is convenient
Friends
8/10
Excellent
02 Jun 2026
Haylee
Thanks for the stay
10/10
Exceptional
01 Jun 2026
Malik
Super place, very clean and comfy!
10/10
Exceptional
01 Jun 2026
Chloe
Staff was excellent and friendly! My co-worker loved the cappuccino and latte machine in the main lobby. The rooms are a bit old but well maintained.
Business
2/10
Poor
31 May 2026
Alida
Out door pool never had towels
Asked for early check in was told for 20 dollars
Not something I would do again especially for the price tag
Family_with_children
2/10
Poor
31 May 2026
Patrice
Room very very small, really old room and noisy, you know when they flush toilet upstairs. Full of hair in the tub. And expensive. It’s a shame to rent a room at this price !
Partner
6/10
Pleasant
30 May 2026
Li
A good location, nice front desk staff , good breakfast but there is curry smell in the room and AC is very loud and need to shut it down to sleep
Partner
8/10
Excellent
30 May 2026
Petra
Room was clean , heated pool was very nice .
Property was beautiful with lots of parking .
Wonderful breakfast .
Partner
8/10
Excellent
29 May 2026
Jeffrey
The location was convenient for our needs in Burnaby. The hotel staff were awesome (from front desk to restaurant to cleaning staff). Hotel needs a little refresh and please hide the rat traps from easy view.
Partner
8/10
Excellent
29 May 2026
Lesley
The room
Was nice a big able to move around with crutches , breakfast was ok
8/10
Excellent
28 May 2026
Simon
The property is looking a bit dated. It is loud as it is a motel style hotel with rooms facing parking. TV didn’t work in the room but they changed my room for me. Breakfast was fair for a free breakfast. A/C in the room was super loud when operating. Area around the hotel is okay. Great Malaysian restaurant nearby is a great place to go for dinner!
Self
10/10
Exceptional
27 May 2026
Pierre
Clean room nice staff
Business
10/10
Exceptional
27 May 2026
Brittany
Clean and comfortable! Well kept outdoor pool, security patrolling regularly, updated tv with a variety of channels and excellent hot breakfast! Will return.
Family
8/10
Excellent
24 May 2026
Jeffrey
This was my second time staying at the Best Western Plus Burnaby. It’s located in a highly walkable area near a couple of Korean grocery stores and plenty of restaurants (including KFC, hot pot spots, and boba shops). The staff members were friendly, as usual. Breakfast was served in a different dining room this time, though it offered fewer varieties than before. The facilities were decent.
Business
6/10
Pleasant
21 May 2026
chad
Decent stay. Only complaint was no hot water for shower. Would stay there again.
Partner
10/10
Exceptional
19 May 2026
She Ping Samuel
Clean room, helpful staffs and free breakfast. Reasonable price.
Friends
8/10
Excellent
17 May 2026
Tim
This was in a perfect location for my business in Burnaby.
Self
4/10
Poor
17 May 2026
Bogdan
The bathroom did not have showet gel or shampoo, and it was never replaced during cleaning. It's overall ok, clean but poor services. Also very noisy, walls are paper thin. Wouldn’t stay here again due to poor service and noise.
Self
8/10
Excellent
16 May 2026
Mark
Welcome was lovey. Sleep was good apart from neighbour disturbances one night. Likes the USB charging points in the room. Breakfast was basic but at least it was included.
8/10
Excellent
15 May 2026
Thomas
Did not know it was motel style when booking but was clean and great breakfast.
Partner
8/10
Excellent
14 May 2026
Si Chak
Room is clean. Staffs are nice. Reasonable free breakfast. Plenty of parking spots.
Friends
8/10
Excellent
13 May 2026
Omar
nice and central, great for a work trip
Business
6/10
Pleasant
11 May 2026
ABBAS
I booked for a hotel but, This facility is a two story motels not hotel,
I arrived before 12 noon, she did not let me check in tile 1400.
Same breakfast every day.
Family
8/10
Excellent
11 May 2026
Jennifer
The room was nice and it was quiet. The soap and shampoos dispensers were empty and the floors were not vacuumed.
Family_with_children
8/10
Excellent
10 May 2026
Dana
Clean, convenient for what we were doing. Comfortable beds and pillows. Not loud even though a ton of kids there. Easy checkout. Lots of restaurants and stores around the hotel.
Family_with_children
8/10
Excellent
10 May 2026
Rebecca
The breakfast was good. And A/c not working they are changing room no problem and bring our luggage to the new room. Very good, very friendly. Thank you.
10/10
Exceptional
10 May 2026
George Saeed
The experience was truly remarkable. The pristine cleanliness of the room was impeccable, and the staff was incredibly welcoming and friendly. The breakfast was simply amazing, making me feel right at home.
Family_with_children
10/10
Exceptional
08 May 2026
Janice
Very nice clean room, staff are very polite and helpful. Great breakfast lots of selections.
Strongly recommend.
Cheers!!
2/10
Poor
08 May 2026
JinQing
bad
Friends
10/10
Exceptional
07 May 2026
Naomi
Floor wasn’t the cleanest. The rest was good. Nice selection for breakfast and nice view.
Family_with_children
10/10
Exceptional
07 May 2026
joshua stuart
Amazing service!
10/10
Exceptional
05 May 2026
Krystal
Good breakfast
8/10
Excellent
05 May 2026
Chloé
Chambre agréable et calme mais pas de chance, un voisin a fait beaucoup de bruit en pleine nuit rendant ma nuit plus courte
Staff accueillant et indulgent
Self
10/10
Exceptional
04 May 2026
Elisabeth
The included breakfast here was fantastic (we loved it!) and the staff were so kind and accommodating! The only thing that was unfortunate was the smell in our room (414), it definitely smelled of cigarette smoke the 2 nights we stayed there. However, the room was very clean and the bed was very cozy. Despite the smell of smoke, we really enjoyed our stay here!
Partner
10/10
Exceptional
02 May 2026
Amit
Swimming pool was not operational, Expedia should mention that in booking time .
Family_with_children

Location & surroundings

Best Western Plus Burnaby Hotel
5411 Kingsway, Burnaby, Canada

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Best Western Plus Burnaby Hotel

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