Name: Best Western Plus Vancouver Airport Hotel
Address: 1041 Marine Drive SW, Vancouver, V6P 6L6, CA

8/10

Excellent

30 Jul 2026

Sean

Staff were helpful parking is a little tight as is all of Vancouver

8/10

Excellent

30 Jul 2026

Corinne

Good inexpensive hotel if you have an early flight.

8/10

Excellent

29 Jul 2026

Shifu

Staff were rude. room is outdated.

4/10

Poor

29 Jul 2026

Youn Hee

There were hair on the wall, on the ceiling and in the tub in the bathroom. Couple of bugs in the bathroom as well.

6/10

Pleasant

27 Jul 2026

Shavonne

Very very expensive for such a dingy discount hotel. They take advantage of you cuz they know ppl will pay for the convenience of their close proximity to the airport.

6/10

Pleasant

27 Jul 2026

Robin

Traffic noise and the curtains did not completely cover windows too much billboard light.

10/10

Exceptional

27 Jul 2026

Marina

Great space, clean room, pleasant staff.

8/10

Excellent

27 Jul 2026

Christopher

I arrived after a 31 hour flight (2) and was disconnected on the shuttle phone. When I eventually got through it was 12.30 am, and for the life of me I couldn't understand word of what the operator was telling me.
Another call, and I had figured out what was being said.
Please understand some travellers are not from your part of the world

10/10

Exceptional

26 Jul 2026

marvin

Shuttle drivers were amazing and helpful!!!

8/10

Excellent

26 Jul 2026

Annabelle

Convenient to airport!

Friends

10/10

Exceptional

24 Jul 2026

Trent

We experienced no issues with room and no complaints about front lobby. Staff was friendly and helpful. The restaurant had good food as well.

8/10

Excellent

24 Jul 2026

Lori

I

2/10

Poor

24 Jul 2026

Derek

Would not allow pet to check in. Could not stay here. Expedia did not inform us of this

6/10

Pleasant

24 Jul 2026

George

Although I'm responsible for making the selection, this stay was dollar-for-dollar the most expensive lodging based on amenities and location (based on distance from airport) in recent years. Basically, just a room, not even breakfast included. In addition, when I called about shuttle service, I was told it ended at 11:30 PM although there are no posted hours of operation on the website. I can't prove it because I used the airport shuttle phone, I missed the so-called cutoff by minutes, maybe even seconds, costing an additional $30 in taxi charges with near-death experience based on the driving.

6/10

Pleasant

23 Jul 2026

stephen

Ok, bed good. Close to bus for Vancouver central. Room was quiet, overlooking car park.
Socks found on floor, so don't know how well vacuumed the room was. No kettle or microwave, just coffee maker with powdered milk.

10/10

Exceptional

23 Jul 2026

shelly

The staff were so friendly and kind

2/10

Poor

23 Jul 2026

Errol

My family and I had an awful experience at this Best Western in Vancouver (5 minutes from the airport). Our room had a strong, foul odor that made it unusable.
Worse than that was the service.
We were treated with blatant disrespect and experienced what felt like discrimination. Staff were dismissive and rude to the point that we felt unsafe and unwelcome.
We couldn't take it anymore and checked out early. We moved to the Hilton down the street and the difference was night and day. The Hilton staff were professional, welcoming, and made us feel valued immediately. I cannot recommend this Best Western. If you value basic respect and cleanliness, stay somewhere else.

10/10

Exceptional

22 Jul 2026

Elsa

This is by far the best value for the price. Staff was very attentive and rooms were extremely clean. Beds were so comfortable. I wish I had had a second night booked! No microwave in the room, but oh well. Just good for people to know that since a lot of times you'll find that to be standard. I would definitely recommend this place. Should be considered a five star! Thank you!!

10/10

Exceptional

21 Jul 2026

Carter

A great place to stay in between flights!

Partner

2/10

Poor

21 Jul 2026

Nadine Alisha

Pillow had makeup on it and when asking for a new pillow was asked if I want a new pillow or new case (which was strange, so I asked for both) they then proceeded to bring a pillow with no case when the issue was the pillowcase in the first place. Staff seemed upset they had to help us with this. The shuttle was useful, but the driver did not want to leave on time as he was chatting with another employee. The people waiting were standing outside while he remained inside for an extra 5 minutes chatting. The lobby had a series of different bugs in it including ants, mosquitoes, as well as some moths. Wouldn't recommend staying here.

Partner

10/10

Exceptional

21 Jul 2026

Yolanda

Good stay, service very good and good price

Family

8/10

Excellent

21 Jul 2026

Roy

Hotel is decent, clean and maintained. Parking is tricky because you have to go around in the back to find it but not hard. Room is clean and comfy. Minor issue is no ramp to roll big luggages to the parking, only the 5/6 steps of stairs. Old and vulnerable people will have a hard time. Really close to the airport and main road so great location.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Matt

Our flight was canceled and they wouldn’t accommodate. We couldn’t even get points or any other refunds for not making the reservation. I wish I could do zero stars.

Partner

6/10

Pleasant

19 Jul 2026

Mostafa

Location not the best, noisy rooms

Family_with_children

8/10

Excellent

19 Jul 2026

Lynn

Loved everything about this property with the exception of the entrance and loading/unloading area. It was a bit confusing and especially when travelling with lots of luggage.
Regardless, I would definitely stay there again.

8/10

Excellent

19 Jul 2026

Ngoc Doan Trang

Clean room, near the bus stop (60m) and service shuttle go to airport free ( book with hotel before 1 day)

Family

8/10

Excellent

18 Jul 2026

Normand

Très bonne hôtel pour aller à l’aéroport

Family

6/10

Pleasant

18 Jul 2026

luisaylen

The hotel is good for layovers.

Partner

8/10

Excellent

18 Jul 2026

Nicole

Nice and close to the airport. Shuttle ran on time

Partner

2/10

Poor

18 Jul 2026

Ernest

I would not stay here again. Needed and ordered 2 double beds - 2 adults and a young adult travelling. Go to the room and it’s 1 king and no couch. Haul everything back down and told me that all those rooms were sold out - no rooms with 2 beds - I ordered 2 double beds.. and he noted that he could do nothing for me. I was quite upset - asked him to book me at another hotel or I would call Expedia.. then he started offering me other rooms - a room with either 2 twins, or a large suite with a king and a pull out sofa double. Tell him I would sleep on the couch in this room —. We go back to the room, and …. To our surprise, 2 double beds. Why???? Why was he telling us lies and wasting our time at 1:30AM!! Furthermore, the front staff just could not care about anything.. no apology, nothing. Just a cold blank stare. Also no breakfast being served, and $xx for parking.. for a VERY expensive night, I have much higher expectations…. And the breakfast and parking fee were both not noted in the Expedia listing. Just a really really poor customer experience.

Family

8/10

Excellent

17 Jul 2026

Heather

Room was clean and was well supplied coffee/tea keurig, towels, soaps, etc. Shower was great rainfall type, which was appreciated after a long day of traveling. Front counter staff was friendly and competent. Check in/out was easy and quick. Shuttle to yvr is free and easy to book at check in. Bed was comfortable enough, A/C is sufficient, but a bit noisy. Restaurant in hotel is a White Spot franchise, burger was good. Overall, I had a good hotel stay.

Self

6/10

Pleasant

17 Jul 2026

Baoshu

The room was clean. The facility is all right, except for the elevator. Breakfast and parking are extra. Overall, our stay was pleasant.

Family

8/10

Excellent

16 Jul 2026

Cheryl

It was a great place close to the airport, shuttle and all!

Self

10/10

Exceptional

16 Jul 2026

Philip

Seamless transition from Vancouver International to hotel, through check in process, dinner, and checkout back to Vancouver International

Self

8/10

Excellent

16 Jul 2026

N

The beds are awesome! The buiding needs some upgrades and it was quite noisy. But good value. White Spot is a huge bonus.

Friends

2/10

Poor

16 Jul 2026

Maree

Our room had air conditioner inside but also had big main one outside which cut in and out all night - did not get any sleep. Gentleman at reception Wednesday morning did not want to help customers - hid in his office - while people were trying to hand in their keys and board shuttle to airport - he was very rude.
Staff on Tuesday night to check in were lovely .

Friends

8/10

Excellent

15 Jul 2026

David

It was not made clear that the airport shuttle had to be booked 24 hours in advance. Uber was only $15 though so not a big deal

Partner

6/10

Pleasant

15 Jul 2026

Elizabeth

Clean room, staff was helpful. I wish I could have checked in earlier.

Self

8/10

Excellent

15 Jul 2026

Shirley

I enjoyed my stay,and the friendly staff

Self

2/10

Poor

14 Jul 2026

Daisy

The front desk staff was not so welcoming.
Also we did not get single water bottle in our room. When I called the desk and asked for it, she said can you please come down to the reception, we don’t provide water for free. I mean I had my dinner and I want to drink water and she said we dint provide water for free. She didn’t said that we will provide you room service nothing! My husband went down and asked again so the guy said we don’t give water for free you can fill bottle if you have. I mean this is a kind of hospitality you provide to the guests!! Disgusting!!! Horrible experience. And there was no microwave in our room too..

Partner

10/10

Exceptional

14 Jul 2026

Debborah

Great location for a traveler

Friends

8/10

Excellent

14 Jul 2026

Mary

Quick check-in and airport shuttle make this a good choice for a short stay between flights. Bed was comfortable and AC easy to adjust!

Self

10/10

Exceptional

14 Jul 2026

Charlie

Decent prices for Vancouver area, easy access location and only 5 mins from the airport. The staff was friendly and accommodating, room was modern with large walk in shower.

Business

6/10

Pleasant

14 Jul 2026

David

It was close to the airport, and it’s got a shuttle. I’ve stayed at best Western over the years, so I know that they must maintain a certain standard, this ones flying just above the minimum. The price is high for this property. We did eat at the hotel restaurant, which was okay too. The rooms are very small, I had to go outside to change my mind small. The staff was helpful and available, the room was clean but not so recently renovated.

Partner

6/10

Pleasant

13 Jul 2026

Mateo

not a great value for the price

Self

10/10

Exceptional

13 Jul 2026

Liam

Love the location so close to the airport. Great sleep!

2/10

Poor

13 Jul 2026

Edgardo

Bathtub is backing up, toilet malfunctioning, no free breakfast

Partner

6/10

Pleasant

12 Jul 2026

Scott

Good stop ur last night before getting on your flight to be close to the airport and to avoid getting screwed.

Self

2/10

Poor

12 Jul 2026

Jagveer kaur

The staff wasn't helpful at all. They didn't help with the luggage as well as when requested to get hot water kettle for child they denied saying we don't have house keeping! Why did you guys charge $300 for ? Terrible experience, won't be back for sure.

Family_with_children

2/10

Poor

12 Jul 2026

Pratik

Need to better in every manner

Family_with_children

10/10

Exceptional

11 Jul 2026

Bonnie

Loved the shuttle to the airport.
The rooms were very clean, had everything we needed. Will definitely go again.

Partner

8/10

Excellent

11 Jul 2026

virginia

Helpful staff, they helped us with information so we could make better decisions

6/10

Pleasant

11 Jul 2026

Zefeng

Not so good

10/10

Exceptional

11 Jul 2026

David

East check in. Clean room. Comfortable bed. Would stay there again for short stay

Partner

6/10

Pleasant

10 Jul 2026

Sandy

Great place except for guests allowing children to use the hallway as a playground first thing in the morning. I said something to housekeeping but that ended my sleep.

Self

8/10

Excellent

10 Jul 2026

Andy

Nice rooms
Clean property
They should fix the 2nd elevator

Self

10/10

Exceptional

10 Jul 2026

Fredrick F

A big shout out to all staff I came across. Keep up the good work.

2/10

Poor

09 Jul 2026

Flordeliza

Parking is far and so inconvenient if you have kids and with luggage. Hard to walk with the stairs and need to pay for the parking.

Family_with_children

8/10

Excellent

09 Jul 2026

Juan

Un buen lugar para descansar, ¡gracias!

Family

10/10

Exceptional

09 Jul 2026

April Hyacinth

Booked one night on a layover, appreciate the shuttle bus to and from the hotel. Place was decent and clean, amenities were great.

Self

10/10

Exceptional

09 Jul 2026

Hector

Great place

Family_with_children

10/10

Exceptional

08 Jul 2026

Ronald

Everything was great!

6/10

Pleasant

08 Jul 2026

Jhon

The hotel serve the purpose of being close to the airport but nothing else as there is nothing to do around the area. No restaurants, coffee shops etc other than white spoon which the service is not that great.

Friends

10/10

Exceptional

08 Jul 2026

Amine abdelkrim

very nive

Partner

10/10

Exceptional

08 Jul 2026

Chandra

location from the airport is good, rooms were nice and clean. staff were courteous and helpful.

Family

6/10

Pleasant

07 Jul 2026

jelly joyce

Room is okay.

Family_with_children

10/10

Exceptional

06 Jul 2026

MARILY N

nice updates in room. staff very pleasant & effecient. eaasy parking. great shuttle

Self

6/10

Pleasant

04 Jul 2026

Eric

Coffee scene is bad as of July 2026, they have one automatic coffee machine that was not working. Even if it's working, the coffee was bad when I did get one cup, and it's super slow. Enough of a reason not to stay for coffee addicts. They need to update the coffee scene!

Self

6/10

Pleasant

04 Jul 2026

Earl

The hotel stay was good, and the room was nice. However, my experience with the shuttle service was disappointing.

I stay at hotels several times a year, so I am familiar with how hotel shuttle services typically operate. I called to request an airport pickup, and because it was raining, I simply asked the driver what time he expected to arrive so I would know when to go outside. Before I could finish speaking, he interrupted me and responded in an irritated tone, explaining that it was raining and there was traffic. I understand delays happen—I was only asking when to expect him.

My scheduled pickup time was 12:15 p.m., but I wasn’t picked up until after 12:25 p.m. While waiting, I noticed shuttles from other hotels arriving consistently every 20 to 30 minutes.

During the ride, I saw the driver checking his phone while stopped at a stop sign and removing his seatbelt before the trip was over.

On the return trip, he dropped everyone at the international departures curb without asking whether passengers were flying internationally or domestically, even though there were two elderly passengers onboard. When I said I was flying domestically, he replied, “This terminal is connected anyway.”

Overall, I enjoyed my stay, but the shuttle driver’s attitude, lack of professionalism, and poor customer service did not reflect the quality I expected from the hotel.

Self

8/10

Excellent

03 Jul 2026

petra

Parking good

Family

8/10

Excellent

03 Jul 2026

Hans

Room very clean

6/10

Pleasant

03 Jul 2026

Naoya

Staff members are nice and the room was nice and clean. It has a coffee machine and decade pods as well. However the shuttle to the airport was half an hour late and I needed to get a taxi and cost me extra $14.

Self

10/10

Exceptional

03 Jul 2026

Matias

It’s a very good hotel for a quick/express stay. I usually don’t write reviews although this have been a great experience and stay for me.

Very quick to reserve, straightforward to the check-in and have a good rest. Highly recommend it if you’re staying for some days or in case you need a good sleep before your next flight. Good lobby and amenities. 5/5 Very Good.

Self

4/10

Poor

01 Jul 2026

Patricia

The room wasn't too bad. It had all the essentials for an overnight stay. We also utilized the airport shuttle. Picking us up from the airport was an easy process. We didn't have to wait. We also booked the shuttle to go back to the airport the next day for our flight, we booked a 5am shuttle. BE MINDFUL THAT IF YOU GO DOWN TO THE LOBBY AT 5AM THEY WILL LEAVE YOU BECAUSE YOU HAVE TO BE THERE 5 MINS EARLY. SO have an uber app ready cus they won't offer any other options. THEN go outside to see the shuttle there with no driver.

Truth is no shuttle left at 5am, they just weren't willing to drive us since there was no other passengers. So have a back up ready in case and don't trust the hotel staff.

Partner

8/10

Excellent

01 Jul 2026

Ruth

Clean

Family_with_children

8/10

Excellent

30 Jun 2026

Paule

Chambre propre, stationnement payant, lieu pas très encourageant

Self

6/10

Pleasant

29 Jun 2026

Cathy

location not in the best area of town

disappointed that the room we booked was close to $300 less than at the time of our booking

Partner

8/10

Excellent

29 Jun 2026

Jasmine

Great service!

Self

8/10

Excellent

29 Jun 2026

Martin

Clean room

Family

8/10

Excellent

29 Jun 2026

Harold

Airport shuttle, great staff

Partner

6/10

Pleasant

27 Jun 2026

Gail

A bare bones place, very dark and dated but pretty clean and well located for flights out of YVR. Don't stay if you like firm beds and expect a place to hang your clothes - there are no closets. Shower was good. Don't stay if you have mobility issues as you have to navigate stairs with your suitcases when coming from the parking lot. The restaurant was good, though under-staffed.

Partner

10/10

Exceptional

26 Jun 2026

DAVID

Room was clean.
Bathroom very updated and very clean.

Partner

10/10

Exceptional

25 Jun 2026

Desmond

Showe are unsafe. I split no rubber mat and smooth finish shower pan .Nightmare for splits .It good thing I am in shape .Hypex extended my fingers try slow fall done by bracing my hand against walls which smooth like floor .No rails anything hang on to .

2/10

Poor

25 Jun 2026

Christopher

I didn’t even stay, I want my money back. I didn’t even go into the room I was so grossed out by the parking lot and the main lobby.

Partner

8/10

Excellent

25 Jun 2026

Michael

Did not get the 4 a.m. wake up call i asked for.

Partner

6/10

Pleasant

25 Jun 2026

Liz

Good for a one night stay. Location is in a very busy and industrial area with nothing really within walking distance except the white spot. Rooms were clean. We stayed at a back room and it was quiet.

Partner

8/10

Excellent

23 Jun 2026

Zhigang

I only stayed for one night, feel good, if there’s more shuttle buses, then it’ll be great.

Self

6/10

Pleasant

22 Jun 2026

Jeanine

It is very hard to find the lobby. You must park in a dark parking lot behind the building and walk down the street to get to the lobby to check in. The night staff was rude and unhelpful. If you have a 6:00am flight, don't count on the hotel shuttle, it doesn't start running until 4:00 am. You must pay to park at the hotel. The parking spots are extremely small and it is tight to move around. The overflow parking is a dark lot under the overpass across the street from the hotel.

Friends

10/10

Exceptional

22 Jun 2026

Jennifer

Easy access. Pleasant staff. Breakfast access was great. Parking fantastic

Partner

8/10

Excellent

22 Jun 2026

Mary Ann

I had a pleasant stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly and helpful throughout my visit. The location was convenient, and the facilities met my expectations. Overall, it was a good experience, and I would consider staying here again.

Self

10/10

Exceptional

17 Jun 2026

John

Clean room and great Staff

Partner

6/10

Pleasant

16 Jun 2026

Eva

the staff was helpful and friendly. but the hotel itself needs updating, public areas need carpets replaced etc. the rooms were clean

Partner

4/10

Poor

15 Jun 2026

Lindi

谢谢

6/10

Pleasant

15 Jun 2026

Ashley

Pros: easy check in, free shuttle to the airport

Cons: odd chemical smell, the towels had a mildew scent, rooks were very warm and run down, and over priced.

Friends

6/10

Pleasant

15 Jun 2026

KULDIP

Needs an upgrade, staff are kind though

Partner

10/10

Exceptional

13 Jun 2026

Hazel

Service was good!

6/10

Pleasant

12 Jun 2026

Wing Lui Ben

Very expensive, price not match with the location and amenities

Partner

8/10

Excellent

12 Jun 2026

Michael

Clean room with basic amenities

Partner

6/10

Pleasant

11 Jun 2026

Rohit

My stay was okay

Self

10/10

Exceptional

11 Jun 2026

Charito

Room size just alright, clean, shampoo and bath supplies not of cheap type. The place was quiet, relaxing environment, the restaurant also a plus, it served good classy food at affordable price. There’s also a shuttle to airport 👍

Family