Name: Executive Hotel Vancouver Airport
Address: 7311 Westminster Hwy, Richmond, V6X 1A3, CA

8/10

Excellent

04 Aug 2026

Lena

Nice place near the airport with a cute restaurant on site.

10/10

Exceptional

04 Aug 2026

Michelle

The hotel itself is not the greatest, but the staff truly make a difference. They were helpful, welcoming, and accommodating especially considering I arrived very ill from a long travel with my 8th yr old daughter, who went through a very stressful time when I called paramedic in the airport. Their kindness meant a lot during a stressful time. They let us checked in early considering my situation

The staff member who assisted me on July 19, 2026 (unfortunately I can’t recall his name) went above and beyond. He let us stay until noon time waiting for us to get the letter of fit to travel letter. His support and attentiveness were exceptional, and I sincerely appreciate everything he did for us.
Again, thank you all!

10/10

Exceptional

04 Aug 2026

Daillana

Near the airport, peaceful place, big room, pretty clean, has transportation from/to the airport

8/10

Excellent

03 Aug 2026

Yueyun

Overall, it was a lovely place to stay. The room was spacious and clean, and it came with a coffee machine and complimentary coffee pods.

The sink was a little too low for my liking, and housekeeping seemed to forget to provide bottled water. I’m not sure whether it was included though, since I only received it on my second day.

10/10

Exceptional

03 Aug 2026

Bonny

We stayed the night before our cruise. Worked great for our family of 5

6/10

Pleasant

03 Aug 2026

Imani

The hotel was clean but not quite how the pictures made it look. The airport shuttle is not 24h and some of the staff is a bit rude.

10/10

Exceptional

03 Aug 2026

Norma

Clean room. Very helpful staff and nice.

8/10

Excellent

03 Aug 2026

Jennifer

Lovely to stay. Enjoyed the courtyard

6/10

Pleasant

02 Aug 2026

Manish

Ac was not working. Staff made excuses that they can’t help. Kept offering free breakfast etc. attitude problems with the staff.

10/10

Exceptional

01 Aug 2026

Karen

Great stay

10/10

Exceptional

01 Aug 2026

Naresh

overall very good

10/10

Exceptional

30 Jul 2026

Chad

Good and helpful

8/10

Excellent

30 Jul 2026

Tish

Comfortable spacious room
Clean hotel and pleasant staff
Only complaint was a noisy fridge unit in tge room

10/10

Exceptional

29 Jul 2026

Jyoti

Very helpful staffs. Rahul was amazing in helping us with our luggage and the shuttle service was smooth and hassle free.
Sky train stop was within 10 mins walk .
Would highly recommend this hotel.

6/10

Pleasant

29 Jul 2026

Michael

Dated

8/10

Excellent

29 Jul 2026

Mahesh

The staff was helpful and took care of us

8/10

Excellent

28 Jul 2026

Kimberly

Great stay, lovely and clean hotel. Location was perfect to walk around the city.

6/10

Pleasant

28 Jul 2026

Sarah

We enjoyed the restaurant, Free Bird, on site. Very convenient location with short shuttle ride to the airport. After a long walk with luggage to our assigned room we found it didn't have the sleeping arrangements we had reserved. Front desk seemed doubtful (like I had somehow missed the pullout couch), then suggested they had provided a King bed instead of Queen and pullout couch (it was a Queen, and we weren't willing to share a King anyway). Then were told they were all sold out and could they send a cot to the room. There was nowhere in the room a cot could reasonably fit. Finally were re-assigned to a room with the Queen and pull-out we had reserved with another long walk.

10/10

Exceptional

28 Jul 2026

Marius

Nice hotel to stay for one night near Vancouver airport

8/10

Excellent

28 Jul 2026

Liming

Good Service. Convince location.

8/10

Excellent

27 Jul 2026

Oliver

Easy access to the sky train. Shuttle service was stress free. Pool and gym was useful. Room was large with good amenities.

8/10

Excellent

27 Jul 2026

Shelly

The staff were very helpful. The restaurant was nice. It is very close to a mall with a very large food court.

4/10

Poor

27 Jul 2026

Paul

Baby crying all
Night in hallway ! Poor parking access.

8/10

Excellent

27 Jul 2026

Shaun

Good hotel. Clean, good shower.

10/10

Exceptional

27 Jul 2026

Siu Wah Fiona

We had a wonderful stay! The location in Richmond was excellent and very convenient for our family trip. My room felt more like a one-bedroom apartment, complete with a kitchenette, washer and dryer, and a spacious balcony. My daughters' room was even more impressive, with two bathrooms, which made our stay extra comfortable.

The rooms were clean, spacious, and well-equipped, making it feel like a home away from home. We really enjoyed our stay and would definitely book here again on our next visit.

2/10

Poor

26 Jul 2026

Dylan

One of our rooms was totally flooded. The hotel was full and they couldn’t put us in a different room and we needed to catch a flight very early in the morning. The hotel staff said there was a note on file for the manager to reach out to us and I have left a voicemail for the manager but have not heard from anybody in over a week. I would not recommend this hotel to anybody and would be worried about my health if water issues like this is not properly looked after.

10/10

Exceptional

26 Jul 2026

Basira

Absolutely loved our stay here, wish I knew about this place before. Very convenient location.

10/10

Exceptional

26 Jul 2026

Cheryl

The hotel was a great stay for airport BUT the shuttle didn’t start until 6am and my flight departed at 7am.

10/10

Exceptional

26 Jul 2026

JUDITH

I had an 11:15 pm flight and needed somewhere to kill the time after disembarking my cruise ship at about 9:00 am. I was able to get my room at 1:00 pm—two hours earlier than check in—took a nap, took a shower and had a choice of restaurants in the area for dinner. Smartest thing I ever did.

10/10

Exceptional

25 Jul 2026

xinglong

clean, quiet, AC is good, TV can watch worldcup, near a park where you can walk, pool is warm, $20 per night parking fee.

10/10

Exceptional

25 Jul 2026

Marie-Pierre

We were in a remote area of the hotel

2/10

Poor

25 Jul 2026

Taisa

We booked a family room for my sister, her husband, and their two children, and unfortunately it was a very disappointing experience.

The room was outdated and in desperate need of renovation. The second bedroom was incredibly small, more like a closet than a bedroom. The bed barely fit in the space and actually blocked the entrance, making it very inconvenient to move around.

The furniture was old and worn, the floor tiles in the hallway, bathroom, and kitchenette were heavily worn, and the bathroom light kept blinking. The air conditioner was extremely noisy, making it impossible to keep it running at night without disrupting sleep.

We asked to be moved to another room, but the hotel was fully booked, so we had no choice but to stay.

Overall, this hotel is significantly overpriced for the quality of the accommodations. The rooms are in serious need of renovation, and based on our experience, I would not recommend staying here.

8/10

Excellent

25 Jul 2026

Heather

This hotel surprised me. Its purpose for me was a place to lay my head before catching an airplane the next day. I wasn’t expecting much and i didn’t want much. It wasn’t fancy. It was kind of a weird layout. But the staff were helpful happy and friendly and everything worked like clockwork. The breakfast I had was fresh and healthy (eggs and avocado toast) and the shuttle ride to airport quick free and convenient. It was in an interesting neighbourhood of great Chinese food restaurants which made dinner fun but not fancy. It was also close to transit so easy to get into Vancouver. It was fit for purpose. And the price was right! I felt I got a fair deal. I will go back. Increasingly getting tired of hotels that charge way too much and don’t deliver. This hotel gave me what I wanted with a smile and didn’t overcharge. It did its job in its niche well. Bravo.

8/10

Excellent

24 Jul 2026

Calais

Service was excellent. Air conditioning was loud and kept me up most of the night

4/10

Poor

24 Jul 2026

Rebecca

The building and decor were very old. It smells like cigarettes. There were stains on the ceiling in the bedroom. We could not close the bathroom door and the bathtub faucet looked as if it was going to fall off. VERY disappointed.

6/10

Pleasant

24 Jul 2026

Ryan

Very basic hotel, a bit dated , bedroom and amount of space was ample. Bathroom wasn’t as clean as expected and condition looked a little worn out. Good location and close to Skytrain station and food/shopping

8/10

Excellent

24 Jul 2026

Neil

We rented the larger unit with a sitting area ,kitchen, bath, and bedroom. The A/C unit was in the main room with the temp at 90 it was not easy to get the bedroom cooled down very well for sleeping

2/10

Poor

22 Jul 2026

Liang

No clean on second day.

8/10

Excellent

22 Jul 2026

Wei

Location and shuttle

6/10

Pleasant

22 Jul 2026

Clyde

Okay stay, good staff

10/10

Exceptional

21 Jul 2026

Victoria

Would stay again

Partner

6/10

Pleasant

21 Jul 2026

Ryad

Alright

Self

4/10

Poor

21 Jul 2026

Samira

We booked $300 per night room for 2 nights , the room doesn’t come with microwave which was not expected . It was the very last room in the ground floor , to reach there you need to walk all the way to the end , in front of the laundry room where all dirty clothes are dumping , and the cleaners are there always . We stayed for 2 nights and we booked almost 2 months ahead , however we did not get any good room which was really disappointing.

8/10

Excellent

20 Jul 2026

Judy

The room was large and clean, beds very comfortable. Desk clerks were friendly and helpful.

We did expect a more diverse restaurant- it was hard to find something to eat for dinner as theme was Southern and most all dishes were too spicy. The waiter and manager were very kind and

4/10

Poor

20 Jul 2026

Jean

The hotels \"convenient airport shuttle\" does not run for early flights which we learned upon check in.
The bed in our room was not properly made so the bottom sheet was not tucked under the mattress meaning my husband's feet kept getting caught in the sheet causing him to thrash about and me not to sleep. We tried to pull it down far enough, but the only option would have been attempting to completely remake the bed and considering we needed to be up for a 3 AM Uber to the airport, it wasn't a realistic option

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

mariepier

Ok

10/10

Exceptional

20 Jul 2026

Xxx

Room was clean , staff was friendly

Family_with_children

10/10

Exceptional

18 Jul 2026

debra

We booked this hotel cause we had redeye out at 11pm. Needed a place to hang for 6 hrs. This place had resturants, and a shuttle to airport. Very convenient!!

Friends

4/10

Poor

18 Jul 2026

MARIA

Don’t trust the positive reviews. Trust the negative! They are true. They only have shuttle service for limited hours so we had to pay for shuttles. Website says “make arrangements” but what they mean is pay for an uber. When it was working they didn’t come for over an hour during those hours. Another hotel finally brought us back to our hotel. Manager argued with me about it that it wasn’t true and didn’t believe the 4 phone calls (have photo) and photographs proving that others didn’t have a problem getting back and forth to the airport. (Same driver, same hotel). Offered a male person in the larger group not connected to my reservation a monetary compensation. Just argued with me. They also didn’t charge correctly.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Eulenia

Towel is so hard

Family_with_children

2/10

Poor

17 Jul 2026

Parampreet

Unclean hotel, including washrooms.
Found bugs in our suite.
There was a laundry machine included but when we asked Reception regarding Detergent capsules and they said sorry we’re out of and even they unable to provide the requested thing on before we checkout.
Seems like it is run by very cheap owner and management.
Ignore this property if possible.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Shannon

I was unaware that there was a breakfast.

Family_with_children

10/10

Exceptional

16 Jul 2026

Norman

Great stay.

8/10

Excellent

16 Jul 2026

Liangfei

Very quick response to TV issues and responsive staff team

Family

10/10

Exceptional

16 Jul 2026

Lydia

Clean room and quiet. Fast check up experience and helpful staff.

Family_with_children

8/10

Excellent

16 Jul 2026

CHRIS NOEL

I like the location, since it's close to the train station.
I did not like the room because it's old and outdated. The place is understaffed, my room was not ready upon checking in. Got my room about an hour after check in time.

Family_with_children

2/10

Poor

15 Jul 2026

Hakan

Hotel is old and dirty. It smells bad and beds are terrible

Family_with_children

6/10

Pleasant

15 Jul 2026

shawnee

Would have been nice to have free breakfast.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

William

The room was very clean.

10/10

Exceptional

14 Jul 2026

Curt Jerijah

I had a wonderful stay! From the moment I arrived, the staff made me feel so welcome. They helped me with my check-in without any hassle, making the entire process smooth and stress-free. Everyone was kind, friendly, and accommodating throughout my stay. The hotel was clean, comfortable, and well-maintained, and I truly felt at home. Thank you for your excellent hospitality and for making my stay such a pleasant experience. I would definitely stay here again and highly recommend this hotel to anyone! 🤗👍💯

Self

10/10

Exceptional

14 Jul 2026

Heather

.

Self

2/10

Poor

14 Jul 2026

Daniel

Nothing

Friends

10/10

Exceptional

13 Jul 2026

MOHAMAD

Everything was as expected, and also I want to mention that the brakefast was perfect 👌

Family

8/10

Excellent

13 Jul 2026

Adebusola

Breakfast okay.

Family_with_children

10/10

Exceptional

13 Jul 2026

Victoria

Very very excellent and kind staff, felt very safe as an individual traveller and being my first time in the area. Housekeeping was so nice and accommodating to my toiletries inquiries

Self

8/10

Excellent

12 Jul 2026

Denise

We asked about the shuttle service to the airport and was told the shuttle didn’t leave until 6am and our flight was at 7:30. Not enough time. I asked if we were guaranteed to get on that shuttle and all she would say was be here 5 min early. She wouldn’t answer my question. Why call yourself an airport hotel if you don’t have full service.

The restaurant (Free Bird) was great food! The waiter was so funny and made the experience. It was louder though so if you are looking for a quiet place, it would not be recommended. Full disclosure. It was the music that was loud that we minded. There was a FIFA game going on and that was loud but not the issue.

For the price, the building was older. The toilet didn’t flush the best.

Friends

10/10

Exceptional

12 Jul 2026

Bev

We arrived early to a very nice welcoming at this hotel. Reception were very helpful which enabled us to take a seat and then check in early. They kindly upgraded us, which was perfect as we were at the end of a 3 week vacation and were very appreciative of the relaxing environment. The hotel offers a free shuttle to and from the airport that was very efficient. No breakfast option to book but there is a restaurant within the hotel’s reception/pavement level that you can purchase breakfast. There is also a liquor store and guests get a discount. All in all a good stay.

Partner

4/10

Poor

12 Jul 2026

Marc

Found a bug in the bed and room had a bad smell

10/10

Exceptional

12 Jul 2026

Maria

Friendly staff and clean room!

Self

10/10

Exceptional

11 Jul 2026

Bharatkumar

Good service, helpful staff, nice cleaning,

Friends_and_family Friends

8/10

Excellent

10 Jul 2026

Marcia

It was a great room. Wish we had booked it a day before vs a month before because prices dropped almost in half.

8/10

Excellent

10 Jul 2026

Gerald

Advise that room 1805 is actually PH5

Partner

8/10

Excellent

10 Jul 2026

Candice

We booked one room for a day stay, as we arrived in Vancouver in the early morning and flying out late that night.
The complimentary airport shuttle was very convenient and front desk staff were great. We rang ahead to see if we could check in early, and our room was ready for us at 10am, which is exceptionally good in this day and age.
Rooms were clean, huge tv, kettle, coffee maker, lotions, soaps. Pool was close to our room, so we used it, but the spa/jacuzzi was located in a completely different building on the top floor, making it a bit difficult to access for a short stay. Cleaning staff were very friendly and helpful when we had questions. I would definitely recommend this hotel.

Family

10/10

Exceptional

09 Jul 2026

YAO

Overall it’s very good experience. The staff were very helpful. The hotel itself is older than some modern ones but it maintained well and the room is comfortable.

Self

10/10

Exceptional

09 Jul 2026

Marc-Antoine

près de l'aéroport, shuttle inclus

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Amy

There was a delay in our guaranteed 3 pm check in due to a maintenance issue in the room. The staff was very accommodating and more than made up for issue.

Family

2/10

Poor

09 Jul 2026

Amreen

DO NOT RECOMMEND! I was initially assigned a first-floor room at checkin. As a woman travelling alone, I politely asked if I could be moved to any room on a higher floor because I didn’t feel comfortable staying on the ground level. The front desk agent refused unless I paid an “upgrade fee,” claiming the hotel was sold out. However, the hotel did not appear to be sold out, and after paying the fee, I was actually moved to what seemed like a lower-category room, making the extra charge make little sense.

When I arrived in the room, all three pillows on the bed were in terrible condition. They felt like they were filled with hard, round clumps instead of proper pillow filling, making them extremely uncomfortable to sleep on. I called and requested replacement pillows, but after waiting over an hour, I received no update and no replacement.

A loud fan in the ceiling’s HVAC was buzzing on and off all night. The startling buzz would crank on and off randomly, even when I turned the thermostat off. This continued through the night, leading to interrupted sleep.

Overall, I was disappointed by both the customer service and the room. I expected much better, especially after paying an additional fee at checkin. In total, a waste of $300.

Self

10/10

Exceptional

08 Jul 2026

Anthony

Great cx service.
Agents are the most helpful people.
Great great people

6/10

Pleasant

07 Jul 2026

Margot

.

Family

10/10

Exceptional

07 Jul 2026

Lixing

Room is clean, big room.

Friends_and_family Family

4/10

Poor

07 Jul 2026

Bonnie

The front lobby is lovely - the rooms are dated but clean. Our air conditioning unit would only work for 45 seconds to 3 minutes and shut off even if you just had it on “fan”. The toilet tank seal must have had a leak as the toilet tank refilled about every 15 minutes which is pretty annoying when you’re trying to sleep. We did mention it to the staff when we checked out. Otherwise easy to find and very close to the airport.

Partner

6/10

Pleasant

05 Jul 2026

John

No coffee shop

Partner

10/10

Exceptional

04 Jul 2026

Gregory

Great place to stay

10/10

Exceptional

03 Jul 2026

Joseph

Perfect location and close to YVR, free shuttle too.

Partner

10/10

Exceptional

03 Jul 2026

MALOURDES

Highly recommend 👌

6/10

Pleasant

02 Jul 2026

Amin

Staff is great, but the facility is not very clean, also obsolete furniture as you could see the some marks of the sofas etc. Also, could increase the temperature of the room, very cold and no access to the control panel, called for service but no one was available until morning. It was disappointing a little.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Trevor

Clean rooms with a fully equipped kitchen

Family_with_children

10/10

Exceptional

02 Jul 2026

Trevor

Great room with a fully equipped kitchen

Family_with_children

10/10

Exceptional

02 Jul 2026

Steven

My wife and myself had a great stay and would definitely recommend this hotel. The front desk staff made both check-in and check-out quick, easy, and hassle-free. Everyone was friendly, welcoming, and happy to help.

The room was excellent value for the price. I stayed in a spacious suite with a comfortable queen bed, a convenient kitchenette, and a separate living room with a sofa that also converts into a sofa bed. Having the extra living space made the stay feel much more comfortable and was a great bonus.

The on-site restaurant was a pleasant surprise, offering good food in a convenient location without having to leave the hotel.

The pool was clean and well maintained, and the hot tub was a great place to relax after a long day. One of the highlights of the property was the beautiful rooftop garden and lounge area. It provided a peaceful, relaxing atmosphere and was the perfect spot to unwind.

Overall, this hotel offers excellent value, comfortable accommodations, great amenities, and outstanding customer service. I would happily stay here again and would recommend it to anyone looking for a relaxing and enjoyable stay. The free shuttle service to the airport was great extra.

Partner

10/10

Exceptional

01 Jul 2026

Mathieu

Le déjeuner pas inclus mais vraiment très bon

Family

4/10

Poor

30 Jun 2026

Wanna

the beds so uncomfortable!

Family_with_children

10/10

Exceptional

28 Jun 2026

Tracy

I can’t say enough great things about our stay here in VC at Exec Hotel. The staff were so very friendly & helpful. I booked the room not realizing how far I was from Canada Place the cruise port very early for our tour.
The front desk staff saved us at least $50 by guiding us how to use public transit. And was super easy!! The restaurant staff provided expedited breakfast to go with very short notice & we made our tour of Vancouver on time.
They were alll so gracious & accommodating. I wish I had left them a very large tip. Unfortunately I was anxious & forgot to do so. I hope they will forgive me with this highly rated review. Such a wonderfully kind group & the accommodations were super comfortable @ clean too!!! Thank you Team!!!

Family

8/10

Excellent

28 Jun 2026

jaipreet

It was good

10/10

Exceptional

28 Jun 2026

Juergen

Clean room, friendly staff

Business

6/10

Pleasant

28 Jun 2026

Laura

The park across the road

Self

10/10

Exceptional

28 Jun 2026

Jennifer

I liked the layout of the room, great attached restaurant. My only complaint is the bed is too firm for my comfort.

4/10

Poor

27 Jun 2026

Jason

I am very disappointed at the handling of a midnight fire alarm. While it is more than understandable that emergencies happen, how this one was handled is the basis of this review.
During this stressful and potentially serious event, nothing and I mean nothing, was ever communicated. We exited through the rear stairwell with many others, the closest exit, but no hotel representative ever showed to organize and inform the group. Did we evacuate, were we still in our rooms, nobody from the hotel knew or seemed to care.
Eventually, amongst the confusion outside, some of us decided to walk around to the lobby, where it became clear no emergency existed. Guests were milling around the lobby and a couple fire trucks and crew were around too, with a few doing their standard safety checks. There was no announcement, or other comment, ever made, to confirm the status of the situation. After about 20 mins, a Fire Marshall turned the elevators back on and said we could return to our rooms. I still have no idea what actually happened: a bad prank, a malfunction, a small but legitimate issue that was quickly addressed by the Fire Department?
Thankfully this was a fairly mundane event, but I am not sure if this hotel was prepared to guarantee the safety of every guest, if it was a real emergency. I probably would give a favourable review if not for the alarm, but it’s in times of crisis where you see people’s true colours and this hotel did not appear very prepared.

10/10

Exceptional

26 Jun 2026

Artika

I had a wonderful stay at the Executive Hotel. The staff were welcoming, friendly, and always ready to help with a smile. The front desk team made check-in and check-out quick and hassle-free, providing excellent customer service throughout my stay. The hotel was very clean, and my room was spotless, comfortable, and well-maintained. Overall, I had a great experience and would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay.

Family_with_children

10/10

Exceptional

25 Jun 2026

Ronald

Great

Self

10/10

Exceptional

25 Jun 2026

Ali

All good