Name: The Steveston Cafe & Hotel
Address: 12111 3Rd Avenue, Richmond, V7E 3K1, CA

10/10

Exceptional

17 Jul 2026

David

The best hotel ever, the people are so nice and helpful!

Family_with_children

10/10

Exceptional

17 Jul 2026

Paul

What a perfect little spot. Yes, it's one of those very old hotels with a long, carpeted corridor, but hey, clean, no cleaning fluid odors, up-to-date plumbing, good king size bed and...a hot tub with jets! Kind of reminded me of some of the old B&B's in Port Townsend, Washington. The perfect vibe for visiting Steveston. Free parking behind the building and the liquor store downstairs is open till 11pm. What more could you want?

Partner

6/10

Pleasant

15 Jul 2026

Patricia

I would rate it excellent except that we had a frightening experience with a guest. We were leaving early with 2 small children to catch the 8:00 ferry. Unfortunately we woke the guest while we were exiting down the hallway and he opened his door and screamed expletives at us and our small children. Then repeated it as we left the hallway. The little boys were terrified, as were we.

There were no staff on at that time, 7:00 am. Therefore no security.

Family_with_children

6/10

Pleasant

13 Jul 2026

Al

Breakfast at the cafe was good with great service and reasonably.

8/10

Excellent

10 Jul 2026

Scott

Staff was friendly, clean room. Free parking. Great location. Pretty dated rooms and facility.

10/10

Exceptional

10 Jul 2026

Phoebe

Super nice and friendly staff..sooo Canadian. ❤️ very understanding of requests. Super clean ✨️ and helpful. Comfortable stay, very near lotsa stuff grocery, pharmacy, restaurants, desserts, shopping, nice coole weather for summer, sunsets and whale watching! 🐋🐳 drive 45 mins to Vancouver. Free FIFA live coverage, cherry on top.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

robyn

Great location. Rooms were clean however we had no hot water.

Family_with_children

8/10

Excellent

08 Jul 2026

Brian

The property has great character and is in a good location. We had a half view of the water. Apart from from the air conditioning unit on the roof next to the unit it was nice and quiet.
The staff are very helpful.
Unfortunately we had some
issues with getting hot water in the shower at night but ended up okay in the morning. Pipes had not been used recently.
We will certainly return to this lovely character hotel.
Great for couples and value for money.

Partner

10/10

Exceptional

04 Jul 2026

Darya

A beautiful, clean room and a warm welcome.

Partner

8/10

Excellent

03 Jul 2026

Analyn

good location

Partner

6/10

Pleasant

03 Jul 2026

Nanette

Check in was easy and our room was clean but tight for 3 people. The building itself was quite dated and the cafe appeared shut down or about to undergo renovations. The clerk at the front desk was very friendly, just need to check in by 11 pm.

Friends_and_family Family

2/10

Poor

02 Jul 2026

Kevin

No elevator when all rooms are located on 2nd floor The main access door to main hallway slammed shut with each opening. The TV did not have access to most common stations. Even the desk clerk who was the same guy running the adjacent liquor store, was stymied when he couldn’t explain what was causing the “unsubscribed” channel errors. Although we voiced our frustration and concern there was no compensation for our substandard lodging.

Partner

10/10

Exceptional

02 Jul 2026

Maria

It is good for staying inside town, easy to go anywhere.

Family

6/10

Pleasant

29 Jun 2026

Shanda

It was a clean and affordable room for a night before heading to the airport. Check-in staff was friendly and helpful.

There was an incident with someone banging on the hallway door in the middle of the night for an extended period, no staff on site to address it.

Partner

8/10

Excellent

24 Jun 2026

Susan

The suite was clean and upgraded. Very nice but the hallways and outdoor exterior looked neglected

Partner

10/10

Exceptional

22 Jun 2026

Olga

Very lovely location, nice clean room, friendly staff

Self

8/10

Excellent

21 Jun 2026

Mark

Very helpful staff. Very supportive. Clean . No elevator. Would stay there again.

6/10

Pleasant

19 Jun 2026

Jonathan

Room was good but small, air con was good

Partner

8/10

Excellent

17 Jun 2026

Jordan

This hotel was lovely; the room was wonderful (clean, updated bathroom, and had a comfortable bed). The neighborhood was full of great restaurants all within walking distance, and it’s right by a number of historic properties. Also, not far at all from Vancouver International Airport. I would love to stay here again.

Self

8/10

Excellent

16 Jun 2026

Adrienne

Undergoing a transition and things are being updated. Staff was very helpful and its location is excellent.

Family_with_children

10/10

Exceptional

13 Jun 2026

Cerena

Can't beat the location, hotel is older but well maintained.

Partner

8/10

Excellent

09 Jun 2026

Todd

The room was very old. Bathroom countertop had a big chip in it, as well as the tub. It took about 5 minutes to get hot water. There was no free water bottles in the room. Worst of all the room smelled like smoke big time.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Gary

Tge best thing about this very, very old building is it's location. Make sure yo upgrade to a larger room to maximize your enjoyment of the location. But there is twenty stairs to climb and no elevator so, not a great place for seniors.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Hayden Scott

It was great and clean super simple and easy. The free parking was super nice too.

Partner

8/10

Excellent

05 Jun 2026

Allyssa

Good location and price

Friends

10/10

Exceptional

03 Jun 2026

M

Close to attractions

Family

2/10

Poor

02 Jun 2026

Parminder

This is a horrible place to stay unless you are chainsmoker or drug addict or something. There is no elevator, hallway smells so smokey it's hard to breathe. We were given room with restaurants exhausts outside so it was noisy and unable to open windows. Rooms were humid, extremely small and feels suffocating. Washroom sink was clogged, towels were dirty. I lost my sleep after noticing few spiders beside bed and spider webs on ceiling. Air-condition is right above head and there was no headboard to bed. No microwave, fridge or even soap in the room. The front desk closes at 11pm so that's no help. Restaurants or front desk doesn't answer calls even in operating hours. Restaurant was understaffed by the time we got food it was cold. I would not recommend this place to anyone. Nice location though.

Family_with_children

8/10

Excellent

01 Jun 2026

Monica

The hotel was very clean and the room look as one in a more expensive hotel.However, there was no elevator and we had to carry our luggage on a very narrow staircase. Limited reception time(which they disclosed) made us worry not to açcess the room is any delay happened. It was not the case but we didn't like the risk.

Family

10/10

Exceptional

01 Jun 2026

Jenny

Bed was comfy with clean sheets. Perfect location. Breakfast is right downstairs.
Need to walk up the stairs to the second floor where the rooms are located.
I’m very happy with my stay overall.

Family

8/10

Excellent

31 May 2026

Shirley

We arrived early and were able to register our car and park it in their lot. We went to our spa treatment and came back and check in early. The staff member who helped us was super nice, we had the smallest room for it was myself and granddaughter, the room was clean and enough for our needs. Beds were comfortable, we had a nice stay. We would stay with them again.

Friends_and_family Family

8/10

Excellent

30 May 2026

richard

Great location hotel needs some upgrades but looks like things are getting better. Update bathroom. Near everything

Partner

6/10

Pleasant

30 May 2026

Bonnie

The location is excellent. Close to airport, restaurants especially Jap food and others. No elevators so if you travel heavy, lots of lifting to get to your room. Badly maintained like broken sliding doors, bolt chain, broken phone, etc. The only other good thing about the place is the large size rooms and 3 beds which is good for family.

Family

6/10

Pleasant

30 May 2026

Susan

Note that there are stairs to climb.

There is no mini fridge.

There is no ice machine, but the neoghbouring liquor store was kind to provide us with a bucket of ice when asked.

Morning shower was lukewarm.

There is no window screen, so if you like fresh air (as we do) you take your chances with bugs.

The paint is peeling, and the flooring has seen better days.

There were definitely smokers in our section of the hotel.

The room was clean, our bed was comfortable. We enjoyed a great sleep.

We got coffee to go from the café (we were told by locals that the food is great, and there was already a lineup when they opened), and it hit the spot. Refills were included!

All in all, it was adequate for our one night needs, but I hope more is invested in bringing and keeping a charming, historical hotel viable.

Pet

10/10

Exceptional

30 May 2026

Andrey

Great location.

10/10

Exceptional

29 May 2026

Maia Lynn

The free parking is tight be doable. Staff is helpful and has bus knowledge. The place is clean and neat, and there’s an option to hold two keys for the place instead of one. Which is very useful for bigger groups. There’s a diner next door who’s very friendly and the neighbourhood loves and adores the staff there. Very good food

Family

10/10

Exceptional

28 May 2026

Tanya

The check in person was great, very helpful on things to do. The room was great and location was perfect. The walls are thin and you hear everything that happens in next room and hallway but it was still a great little place to stay and we will definitely be there again.

Pet

10/10

Exceptional

26 May 2026

Amandeep

Clean room, friendly staff and easy parking spot

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Karen

I visited Steveston because my husband lived in Richmond during his school years and spent many evenings in The Buck and Ear with his friends during the 1970's. My husband passed away two years ago this past Tuesday and my plan was to have a drink at The Buck and Ear that evening with him, but found it was closed. I still had an enjoyable evening staying in this historic hotel and will certainly return. The location cannot be beat. A block from the freshest seafood on the planet.

Self

10/10

Exceptional

25 May 2026

Andy

Free parking

Partner

10/10

Exceptional

22 May 2026

Dan

It’s the kind of place when you are on a budget it’s perfect. Clean and very close to the water and so many restaurants.
I would definitely stay there again.

Self

6/10

Pleasant

21 May 2026

James

The location was really good for our stay, close to restaurants and sites. The hotel appears to be new owners, who are trying to update the premises. We found the rooms to be clean but dated. The washroom was the worst. The tub surround had some mold in one of the corners and the walls of the washroom were not in good condition. They were bubbling from the condensation of the shower, and could actually see the drywall flaking off in spots. The laminate on the floor was also peeling up near the tub/shower. The sink was damaged in a number of spots. There was no screen on the window and the picture hanging in the room was obviously damaged and knocked out of its frame. We were a little disappointed in the property, it was not \"dirty\" but could use some care to bring up the level. Staff was helpful when they were there (they double as clerks for the adjacent liquor store). Overall stay would be rated an \"OK.\"

Partner

8/10

Excellent

20 May 2026

Manuela

While it's an old hotel and small, it's surprisingly quiet, clean and safe. The decor is from the 80s, the curtains somewhat shabby, but the bed was immaculate and the bathroom recently remodeled.

Self

10/10

Exceptional

18 May 2026

Jennifer

Very clean and quiet. They don’t have free breakfast but they have meal vouchers and free parking! We loved it and it was right where all of the action is. So fun for the whole family!

8/10

Excellent

17 May 2026

Dean

Nice bathroom.

Partner

8/10

Excellent

16 May 2026

Karolyn

The building is older but the bathroom in our room was very nice. The cafe next door was great and the staff was friendly. The hotel is located very close to everything and you can walk to Fisherman's Wharf

Friends_and_family Friends

6/10

Pleasant

13 May 2026

Steven

no elevator, TV would not work, phone would not call front desk. we ate at the cafe next door which was really good, no shade on window, drapes were in poor condition

Partner

6/10

Pleasant

13 May 2026

Stephen

Property looks a bit rough from the outside, but the room itself, while VERY basic, was clean and functional. The hot water took a few minutes to come in (I almost gave up on it), but after that the shower was great. Room space is limited but functional. The room offered a voucher for a $10 breakfast next doo, but there was no one at the front desk to give us the voucher. Luckily, a really helpful server at the cafe next door gave us breakfast without the voucher. Absolutely terrific breakfast as it turns out. SO, all in all, this was a nice spot to stay for one day while in the Richmond/Steveston area. Would stay there again.

Partner

8/10

Excellent

13 May 2026

Brent

Our second stay in a month.We love the village and the hotel location works great for us. We had a glitch this stay that was professionally addressed by the manager Andreas and I can not thank him enough.Good proper management by Andy will keep us returning. Thank You!!

2/10

Poor

11 May 2026

Rient

We checked in around 6:30pm. No problem other than the fact that half of the registration sheet I had to sign was not legible - low toner which they did not bother to replace. As we walked upstairs to our room, the stench of the carpet and hallway was just nasty. The uneven and squeaky floor did not help. When we opened the door into our room, we found that another family (with kids) were already checked into that room. How was this possible?? This is an old style hotel where an actual KEY was needed to get into the room. The story we were told was that the ones who were checked in already got the wrong date. Their reservation was for the following weekend?? Again, how is that possible?? So, we were told they would need an hour to clean up the room and have it available for us. OK, but they did not have luggage storage and we would need to take them with us or leave in the room with the current occupants??? Cut to us being back in the room, there were yellow stains on two of the beds and hair on the sheets…don’t think they actually changed the sheets. These are very THIN sheets that show stains in the mattresses. Too late to complain and we were tired so tried to sleep. Walls are very THIN and old floors were creaky. We can hear other guests (?) stomping in at night and the stomps of early risers as well. So yeah, we did not get good sleep. Luckily, we only needed the place for one night! And that the front desk guy did offer 50% off.

Family_with_children

4/10

Poor

11 May 2026

Gordon

Clean room except for a little mold in the shower and the sliding door wouldn't stay closed! No where to sit except for a office chair. The hallway was quite noisy at times and no one to complain to about it. Windows hard to open because they are out of reach. No staff available most of the time and when they were they weren't very helpful ! Breakfast was great at the restaurant next door. The stay was Mostly a poor experience for a a high price. The town was nice and interesting. But I would never recommend this place to stay!!

Partner

10/10

Exceptional

08 May 2026

Shelley

Our one night stay was comfortable. The room was clean and location ideal for walking to anything we needed

Partner

8/10

Excellent

07 May 2026

Dave

The room and staff were excellent. Our only alert is there is no elevator and the rooms are at the top of 16 very steep, narrow stairs…not ideal for 2 seniors on holidays with large heavy suitcases. We highly recommend the Cafe next door for breakfast. Large fresh portions, friendly service, and very reasonable prices. Good coffee too … the coffee in the hotel room took only one sip to know we could wait for breakfast-lol.

Partner

10/10

Exceptional

05 May 2026

Renuka

Staff esp men clueless about amenities; room clean but paint peeling off and leak damage. Rooms need repairs. But comfortable and is def return.

4/10

Poor

04 May 2026

Robyn

The bed and bathroom were clean but the hotel is old, tired and needs work. The walls are quite thin and you can here your neighbours and any activity in the hallway.

Self

10/10

Exceptional

04 May 2026

John

Very good breakfast and parking was great

6/10

Pleasant

01 May 2026

Amy

The pub has been torn down and the rooms, while clean, are nothing special. We had to haul our bag up a long set of stairs, no elevator that we saw. It is close to Steveston which made it a fine place to stay. The bathroom had been remodeled, which made it feel a bit nicer.

10/10

Exceptional

01 May 2026

Mary Jayne

Love this little hotel. It reasonably priced, great area and easy to get to.

Partner

2/10

Poor

27 Apr 2026

Erin

Absolute run down dump.

Family_with_children

4/10

Poor

27 Apr 2026

Elizabeth

Although the one staff member I met and saw at the property was pleasant and helpful, and the parking was convenient, I was disappointed with the overall shabby condition of this hotel. Thankfully the bed, bathroom and carpet were clean (bedding smelled strongly of bleach though) but the walls, doors, blinds and curtains were dirty and in disrepair. I didn’t try the cafe, as I just didn’t want to hang around in the morning.

Self

8/10

Excellent

25 Apr 2026

Kendall

Fabulous location. Close to airport and steveston village is a great place to spend some time. Loved the pet friendly accom. Room was spotless and staff were lovely. An older building but quaint.
Parking was included!!

Pet

8/10

Excellent

24 Apr 2026

Nancy

Great location!! The updated rooms/bathrooms feels welcoming & bright. A fridge/microwave would have make a huge difference.

Self

10/10

Exceptional

19 Apr 2026

Danielle

Clean and comfortable. Not a lot of bells and whistles, but quiet, affordable, and felt safe walking at night.

Partner

10/10

Exceptional

18 Apr 2026

Michelle

Friendly , super neat , well run little place

10/10

Exceptional

18 Apr 2026

Amanda

Great location. Helpful staff. Very clean rooms

Family

4/10

Poor

16 Apr 2026

Irina

The building is very old and has an unpleasant smell. We had to request a room change because the bed didn’t feel clean. Overall, it’s not worth the price, and I wouldn’t stay here again.

10/10

Exceptional

09 Apr 2026

Larry

Excellent service clean room all was good

8/10

Excellent

09 Apr 2026

Derrick

Didn’t know about breakfast because we really didn’t meet anyone when we checked in it was after hours
The room could have been warmer and carpet needs changing for sure telephone didn’t work at all to call front desk
The housekeeping ladies are loud talking in their mother tongue but loudly

Partner

6/10

Pleasant

05 Apr 2026

VRUSHAB BHARAT

Just ok

10/10

Exceptional

30 Mar 2026

Frank

Great value for the price. Unfortunately the pub is gone and is being turned into additional rooms.

Partner

10/10

Exceptional

27 Mar 2026

Douglas

Was great. We had a very late arrival, and the simple solutions after talking with the desk prior to our arrival was so appreciated after a long drive.

Partner

6/10

Pleasant

17 Mar 2026

Becky

My room was basic at best with a double bed rather than Queen. The heating/cooling system was noisy and the room overlooked a roof top which contained various machinery probably related to the heating and cooling system of the hotel. Not pretty at all. However the staff were nice and the room was clean.

Self

6/10

Pleasant

17 Mar 2026

Jeffery

Check in was a shock, almost $100.00 more than quoted when I booked. No mini fridge, microwave or ice machine.

Self

8/10

Excellent

07 Mar 2026

Patrick

Staff were very helpful. Room small, basic but good value and the hotel very well situated.

Family

6/10

Pleasant

01 Mar 2026

R

Front desk check in was friendly, the room is basic and was clean. Parking is behind the hotel. Nothing special but everything I needed.

Self

10/10

Exceptional

18 Feb 2026

Alisa

We just spent 4 nights here in the triple room. The beds and pillows are comfy, the room was quiet, the staff was great. The location cant be beat, we are already talking about our next visit. The only thing i would have enjoyed would have been a comfy chair and footstool.

Family_with_children

8/10

Excellent

18 Feb 2026

Victoria

The room was great. The TVs both had some sound issues and the water took 15mins to get warm. (I am assuming it is because of the construction happening below in the Buck and Ear.)

10/10

Exceptional

17 Feb 2026

Rodger

location is good and staff are helpful

10/10

Exceptional

16 Feb 2026

Olga

Excellent accommodation! Clean, convenient location, spacious parking, friendly staff.

4/10

Poor

14 Feb 2026

Bronte

Bathroom was new and fresh but the rest of the room felt dated and very run down.

Ventilation was poor and the hallways had a very unpleasant smell.

Leisure Partner

8/10

Excellent

08 Feb 2026

Lucy

Room is clean. Location is fantastic

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

doug

Room was well maintained

Partner

6/10

Pleasant

07 Feb 2026

Haibin

The hotel's promotional advertisements do not match its actual value.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

IAN

Fantastic experience!

Leisure Partner

2/10

Poor

04 Feb 2026

Jennelyn

Did not smell really nice

Self

8/10

Excellent

03 Feb 2026

Rita

The unit was clean, updated shower/bath, the staff very helpful,

8/10

Excellent

01 Feb 2026

Christie

The history of the Hotel, amazing location, modern renovations and kind staff.

Leisure

8/10

Excellent

31 Jan 2026

Uwe

Have been there countless times and always satisfied

Business Partner

10/10

Exceptional

29 Jan 2026

MARK

Dated but very clean

Self

6/10

Pleasant

27 Jan 2026

Oksana

Washroom was new and clean. Living room was okay. The bed linen is old and has yellow stains. The hotel is old but seems to be gradually being renovated.

Leisure Self

10/10

Exceptional

24 Jan 2026

Claudia

I really loved the cozy beautiful little room I had and the staff where awesome and very helpful!!! Thanks for everything!!

Leisure Self

6/10

Pleasant

23 Jan 2026

Lisa

The room was very nice and spacious. However there was some sort of construction going on in the hotel from late evening until the morning. This distrubted our sleep and enjoyment deeply. Also, the tv had terrible volume. At the highest level, you could barely hear it. We also saw mold in the celing of the shower.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Jennyfer

Clean huge rooms, the bathrooms are very spacious and looks like it was recently renovated.

Leisure Partner

8/10

Excellent

14 Jan 2026

Carol

I did not have breakfast, early flight. Overall would stay again..

Leisure Self

8/10

Excellent

10 Jan 2026

Michael

The room was spotless, people were excellent.

Business Self

2/10

Poor

09 Jan 2026

Stephen

No working toilet for my entire 3 night stay, even though I advised them that I wasn't working. I had to use a tim Hortons bathroom. Nasty carpet. Dusty, dirty heat vent directly over my bed. Walls so thin that the Noise from neighbour when they showered, was horrendous. I was shocked at the state of the hotel, after reading many decent reviews.

Leisure Self

8/10

Excellent

08 Jan 2026

margreet

Very helpfull staff

8/10

Excellent

06 Jan 2026

Viano

Great area, clean room and as advertised. Great price point. Cant ask for more!

Leisure Self