Name: Abercorn Hotel Trademark Collection by Wyndham
Address: 9260 Bridgeport Road, Richmond (vancouver A/p), BC V6X 1S1, CA

8/10

Excellent

23 Jul 2026

Michelle

Friendly and helpful staff, nice hotel close to amenities

6/10

Pleasant

23 Jul 2026

Ronald

Too expensive

6/10

Pleasant

22 Jul 2026

Mark

Shower room has lots of mildew on the side of the floor. Air conditioner were to loud like there's a helicopter flying inside the room, lobby washroom too dirty. House keeper need to clean the lobby washroom. Bed was not made properly there was a dirty tissue paper behind my pillows that was inserted in between the headboard and bed. Disgusting. I appreciate the complimentary bfast. That was the best I could rate that 10 star. Overall cleanliness 1.5 stars. Reception, she was the best reception I ever met, great customer service skills. Will book again

4/10

Poor

21 Jul 2026

Uday

I would think hotel needs remodeling.
Or Upgrade.. breakfast and stag were fine.
It was very dark and carpeted really old.

Friends

4/10

Poor

21 Jul 2026

sonya

It was very late when I checked in and I noticed towels on the floor in the bathroom, but thought maybe they just fell off the rack. The toilet paper was off the holder. The sink drain was plugged so when I used it, it took a very long time to drain. When I woke up in the morning, I had a shower and the drain in there was also plugged up and took very long time to drain. I went to the window, looked outside and when I was done, I turned around and noticed that the other bed that I did not sleep in was not made up. The bathroom door was very dirty. I was extremely disappointed that I was in a room that was unclaimed and if I wasn’t so tired and hadn’t checked in after 3o’clock in the morning I would most likely have noticed all of these things and demanded a different room. Very unhappy will never stay there again.

Business

4/10

Poor

21 Jul 2026

ann

Fold hotel, not very clean. Breakfast was not good, no fruit or protein.

Family_with_children

8/10

Excellent

21 Jul 2026

Goretti m

The property is aged, which is unavoidable. Location is good. Shuttle bus services is a plus.

Partner

10/10

Exceptional

20 Jul 2026

Torrance

Great place great Location

Friends

4/10

Poor

20 Jul 2026

Yang

Staff is good, the facility needs to update

Family_with_children

6/10

Pleasant

20 Jul 2026

Peter

Property needs a do over. Everything is old.

Partner

2/10

Poor

19 Jul 2026

Colleen

We booked a room that was advertised as having two full beds and a sofa bed to accommodate our family. When we arrived, the room only had one bed and one sofa bed. Unfortunately, the hotel was completely booked, so moving to another room was not an option.

The sofa bed had obviously not been prepared for guests. It was left with dirty sheets, and when I went to the front desk to request clean sheets, blankets, and pillows, the staff seemed surprised that I expected them to be provided. I was actually told, more than once, “We don’t clean the sofa bed.” After asking another staff member, I was finally given clean bedding, but I still had to make and clean the sofa bed myself before my family could use it.

For a room costing over $400 per night, this level of service is completely unacceptable. I also spoke with a manager to request a refund for our stay. Despite multiple follow-up messages, I am still waiting for the promised return call.

Based on this experience, I cannot recommend this hotel. Poor customer service, lack of cleanliness, and failure to follow through on resolving the issue made for a very disappointing stay.

Family_with_children

8/10

Excellent

18 Jul 2026

ofelia

The shuttle to/from the airport and the breakfast amenities were primary deciding factors for our choice of Abercorn Hotel, Vancouver. We were 15 in our party. We were able to request and were given rooms on the same floor and not far from each other. Were also able to check in slightly earlier.

The rooms were good, staff was stressed but very helpful. Beds and furnishings were good. Bring your multiple USB adapter as outlets were regular ones and also limited. We had to plug the coffee maker on the writing desk. I suggest replacing the shower curtains as though they appeared clean, the edges were still reddish/pinkish orange from water-borne bacteria that may have accumulated there before they were cleaned.

Breakfast was good. Location of the hotel was also good. Costco across the street. The 2 restaurants next to the hotel both served really good dishes. The Japanese restaurant was elegant while the chinese one appeared authentic.

I suggest replacing the shower curtains as although they appeared clean, the edges were still stained pinkish orange. Usually, this is due to water-borne bacteria that may have accumulated there before they were cleaned.

Family

8/10

Excellent

18 Jul 2026

Alastair

Comfy beds & pillows. Staff keep the property extremy clean. Disappointed with the exercise room and ended up doing my workouts in the room. Breakfast well stocked, but the toasters are super slow.

Self

2/10

Poor

17 Jul 2026

Jeffrey

4 night stay and the room was never made....even after we did as they said and asked for a change of linen. If you need anything from the front desk you had better be prepared to come and get it. The response to a request for clean towels or a few hangars was met with the reply \"as long as you can come and get it\".

Next time I will go to a homeless shelter and get a more comfortable stay!

10/10

Exceptional

17 Jul 2026

Walt

Front desk staff were very helpful. Stayed 1 night to catch a cruise the next day. Room was clean and comfortable.

Family_with_children

8/10

Excellent

16 Jul 2026

Bruce E.

Breakfast was great and the dining staff was very friendly and accommodating! The room was comfortable, dated. It happened to be a very expensive time with FIFA.

Family

10/10

Exceptional

16 Jul 2026

Yannevis

The comunication is the 5 start point, the accessible all the time ,by text,by phone or in person ,ready to assist you.Very nice and service and is near of everything.

Family

10/10

Exceptional

16 Jul 2026

CARLOS

Todo muy bien

Family

6/10

Pleasant

15 Jul 2026

Goretti m

Good location

Family

10/10

Exceptional

15 Jul 2026

George

No car, no breakfast

Family

10/10

Exceptional

14 Jul 2026

Wayne

Very friendly staff clean room good breakfast, nice to have easy parking.

Partner

10/10

Exceptional

14 Jul 2026

Josephine

We just stayed for the night going to Victoria B.C. Overall our stay at Abercorn was excellent!

10/10

Exceptional

13 Jul 2026

Diana

Restaurants nearby easy access to airport

Partner

8/10

Excellent

13 Jul 2026

Stephan

Was expensive for the room quality. Continental breakfast was adequate if I paid $100.00 less for the room.
Park and fly option $15.25 per day versus I found out $13.00 a day at the airport.
The “free” airport shuttle was good and driver very nice and took bags into van and out of van.

Friends

6/10

Pleasant

13 Jul 2026

Val

Rooms need updating but the staff are very nice.

Family_with_children

10/10

Exceptional

12 Jul 2026

Harry

I was looking for a hotel in Richmond close to the airport, tourist destinations, restaurants and shopping centers. The hotel is conveniently located. Price is reasonable considering the fact it is summer time and travel season in Vancouver.

Family_with_children

4/10

Poor

12 Jul 2026

Lee

Very rundown property. Cleaning needs upgrade. However price was less expensive than most other.

Partner

4/10

Poor

12 Jul 2026

Thomas

Overpriced need repairs

10/10

Exceptional

12 Jul 2026

Joy

A uniquely French hotel. Good parking and access to room via stairs or lift. Peaceful surroundings, warm welcome, clean room and bountiful breakfast.

Partner

8/10

Excellent

11 Jul 2026

Wendy

Good shuttle service, breakfast can be better, Costco right across the street.

Family

8/10

Excellent

10 Jul 2026

Saman

everything is good ,

Family_with_children

10/10

Exceptional

10 Jul 2026

Regina

Very attentive and helpful service and old shock vibe of the hotel

Family

6/10

Pleasant

09 Jul 2026

Marilou

Staff was so accommodating, we arrived earlier than the checked in time, and accommodated our request for early check in. Location is very accessible, Costco, restaurants and 7 eleven and other establishments nearby.

The downside was sheets were unclean and seems like was never changed. Tub was old, stained and dirty. Only one bar soap for the 4 of us. On our second day, we were out for the whole day and came back with uncleaned room still. Sheets , towels were not changed and garbage were not collected.

Family

10/10

Exceptional

09 Jul 2026

MURRAY

Sanal is the hotel manager. He is amazing! He is a great reflection on how well run the hotel is!

Partner

8/10

Excellent

08 Jul 2026

Bent

I stayed many times at the Abercorn in the early 2000 and especially enjoyed the English style Pub and Lounge and the excellent restaurant and this was my first time back there and will not go back. Room and staff were great, I just missed the ambience that was there before.

Partner

8/10

Excellent

08 Jul 2026

Dean

Airport shuttle a plus.

Downside dated decor, brighten it up very dark.

Family_with_children

10/10

Exceptional

06 Jul 2026

Catherine

Everything was perfect

Family_with_children

10/10

Exceptional

06 Jul 2026

Manivel

Clean room, good breakfast and a nice stay on our way to Vancouver

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Hung

Get better breakfast

Partner

4/10

Poor

05 Jul 2026

REBECCA

Overpriced.

Partner

4/10

Poor

04 Jul 2026

Yoji

They sent a message that the shuttle bus is available and also described that it is shared with the Hampton hotel. But we could not ride the shuttle bus; it is named the Hampton hotel. We needed to call the Abercorn hotel shuttle bus. In the result, we waited the shuttle for an hour.

Family_with_children

8/10

Excellent

04 Jul 2026

Aliya

.

8/10

Excellent

04 Jul 2026

Nathan

It was a good place to stay and the price was reasonable.

Family_with_children

10/10

Exceptional

04 Jul 2026

Ann

The property is not fancy, but it is clean and well maintained. Staff is friendly and helpful. Included breakfast is a nice touch. Always happy to stay here.

Self

2/10

Poor

02 Jul 2026

Tarak

I would NOT stay at this hotel again and cannot recommend it based on my experience.

We booked this hotel for one night before an early morning flight from YVR. Unfortunately, the room had multiple maintenance issues that made the stay very disappointing.

One of the biggest problems was that the air conditioning was ineffective. The room remained uncomfortably hot, and around 10:30 PM I called the front desk to report it because my children were unable to sleep. I also asked if we could be moved to another room, but I was told there were no rooms available and no one was available to inspect or repair the AC that night. We had no choice but to stay in the room.

There were several other issues as well. The toilet would not refill properly after flushing unless I removed the tank lid and manually adjusted the flapper inside. I becsme handyman there. One of the bedside lamps had a loose connection and was difficult to operate. The carpet felt damp and had an unpleasant odor, and there was a large area of chipped paint on the ceiling. To make matters worse, the elevator became stuck on the second floor for a while, and I was close to pressing the emergency button before it finally started moving again.

Any one of these issues alone might have been manageable, but having all of them in a single stay reflected poor maintenance and a lack of quality control. While the front desk staff were polite, they were unable to resolve the air conditioning issue or offer us another room.

Family_with_children

4/10

Poor

02 Jul 2026

Celeste Ross

They messed up my payment, and charged me 3 times on my credit card.

Partner

8/10

Excellent

02 Jul 2026

steve

C

6/10

Pleasant

02 Jul 2026

Keith

Amenities listed were accurate but outdated. Beds were comfortable and showers nice.

Friends

2/10

Poor

27 Jun 2026

Vicky

The facility was dirty, not well kept, and old! Staffs weren’t helpful at all! I’ve already paid everything up front and still ended up being charged extra after I had checked out of my room! Never again would I even consider staying here! When I checked out the staff up front did not even asked for my room number or even offered to print out my final check out receipt! He was too busy on his paying attention to his own business then to help the customers!

Family

10/10

Exceptional

26 Jun 2026

Deekshith

If you are looking for a highly functional, budget-friendly pit stop near Vancouver International Airport (YVR), the **Abercorn Hotel, Trademark Collection by Wyndham** (located on Bridgeport Road in Richmond) hits the mark—provided you know what to expect.
It balances excellent transit perks with the distinct reality of an older, heavily trafficked property.
## The Overview
The Abercorn is a 3-star \"Tudor-style\" hotel that features a unique, quirky touch of Scottish-inspired decor inside. It operates primarily as an airport hub for travelers catching early flights, tourists on a budget, or people looking to explore the nearby Richmond Night Market and River Rock Casino.
### The Perks (What Makes It Worth It)
* **Logistics & Transit:** This is the hotel’s strongest selling point. It sits just an 8-minute walk from the **Bridgeport SkyTrain Station** (Canada Line), giving you seamless, traffic-free access to downtown Vancouver or the airport terminals.
* **Free Standout Amenities:** Unlike many modern airport hotels that nickel-and-dime you, the Abercorn includes a **complimentary scheduled airport shuttle** and a free daily breakfast.
* **Thoughtful Service:** Travelers frequently praise the front desk staff for being highly accommodating. For instance, if you have a 5:00 AM flight and have to miss the standard breakfast window, the staff is known to pack a breakfast bag to-go for your commute.
* **Convenient Surroundings:** A Costco is located almost directly across the

Family_with_children

8/10

Excellent

23 Jun 2026

Nathaniel

Great front desk staff. Breakfast was ok. The price was inflated due to Fifa but expedia hopefully will honor their side of the credit when prices cut by fifty percent. Overall it was ok, will not be my first choice and will never book at non refundable room again. Hotel is very dated.

Family_with_children

10/10

Exceptional

22 Jun 2026

Christopher

The front desk staff were very helpful and courteous, they made us feel at home and comfortable.

Partner

10/10

Exceptional

22 Jun 2026

Ravi

Waiting area was very nice and had seats. Room was very nice, had all amenities such as coffee maker, kettle, bigger mini fridge, and microwave was available in reception area. Staff was nice, and let us keep our luggage. Airport shuttle was available.

6/10

Pleasant

21 Jun 2026

Kendall

Close to airport. Musty rooms. Nice staff. Old facility.

Family

4/10

Poor

21 Jun 2026

Robert

Other than being across the street from a Costco, this isn't a great location. It's primarily an industrial area. The property itself is as run down and outdated as the pictures reflect. If you're looking for a budget hotel, this might be on par with a Motel 6, but when you're paying surge pricing due something like the World Cup, don't let the rates and the Wyndham brand fool you.

Family

6/10

Pleasant

20 Jun 2026

Chantal

Very old hotel, bed confortable but noising.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

mercy

The evening staff who check us in was amazing and really nice, but the day shift staff during checkout was rude and got into escalated situations with my friend and he assumed

4/10

Poor

20 Jun 2026

Melissa

Needs a total update. Rooms were old, furniture very old, warn out badly. Air conditioning loud and unpredictable. Bathrooms totally need repaired and updated.

Self

4/10

Poor

20 Jun 2026

Brian

Room was disgusting

Partner

10/10

Exceptional

19 Jun 2026

Everett

Isn't a new property but it is clean for sure. Breakfast is fair and the staff is friendly.

Family

2/10

Poor

19 Jun 2026

CHAO

Poor serivices

8/10

Excellent

18 Jun 2026

Anthony

I was not impressed with the breakfast. tere needs to be a btter way to heat up the pancakes and waffles.

6/10

Pleasant

16 Jun 2026

Brian

Breakfast was very disappointing (but there is a Tim Hortons across the road). A bit of wear and tear around the buildng. Stayed one night after landing at the airport (airport shuttle available but you have to call them to come and pick you up). There isn't a lot to do in the area either. Overheard another guest complaining about 'pests' when we were waiting to leave. Overall it was fine for one night if you're coming or going to the airport but when I booked I thought I had paid a bit more money for something a bit more upscale.

Family

10/10

Exceptional

16 Jun 2026

Dien

Nice, friendly staff. Quick and easy check in. Clean, charming rooms.

6/10

Pleasant

15 Jun 2026

Tony

Relatively cheap place to stay during the world cup, but feels a bit dated.

Attached chinese restaurant very good, but portions huge

Partner

4/10

Poor

15 Jun 2026

Rodney

Pick up at airport was good. That is where it ended. Room was hot and air conditioning did not cool. Would not provide shuttle to cruise at any cost. Just said \"ok\" when told air didn't work

Family_with_children

10/10

Exceptional

14 Jun 2026

PUPING

Close to airport and shuttle available.

Family

6/10

Pleasant

14 Jun 2026

Christopher

After getting a very inflated(5x Normal) price because of the World Cup, I was still charged an early check in fee when arrived at 12:30pm.

Partner

10/10

Exceptional

14 Jun 2026

Johannes

Exceptionally large and nice room for the price at the location. Highly recommend.

Partner

8/10

Excellent

14 Jun 2026

Elizabeth

We just stayed about 6 hours cuz we arrived about midnight and left at 6 am to catch our early flight. The best thing I like the place is the shuttle bus service which was efficient. The driver was very helpful and kind.

The front desk on duty can use tact snd gentleness with his words and tone of voice. Other than that the experienced was good.

Family_with_children

10/10

Exceptional

14 Jun 2026

Tyson

Great last minute booking

Partner

8/10

Excellent

13 Jun 2026

Kendall

Staff efficient. Older facility. 5 minute walk from light rail station. Close to the airport with transportation to and from the airport.

Family

10/10

Exceptional

13 Jun 2026

Amy

Location to airport with shuttle starting at 4 am. Just what we needed!

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

Ho

Just ok to pass through while traveling

Family_with_children

4/10

Poor

13 Jun 2026

Susan

There was no restraunt/bar at location. Building was not maintained well, drapes in room had 2 foot tear in both sides

Partner

8/10

Excellent

12 Jun 2026

Babbette

Some noise from the proximity to the airport. It was walkable to the casino and the Story Cafe. It is located in Chinatown and there is some construction.
A value for the price.

Partner

6/10

Pleasant

11 Jun 2026

David

Shuttle to YVR. Good location

Friends

10/10

Exceptional

10 Jun 2026

Dalia

The hotel staff was very helpful. The room was clean. The hotel shuttle was very convenient

Partner

8/10

Excellent

10 Jun 2026

Dianne

We were there for one overnight stay. It is so close to the airport that for an early morning flight we stay so that we can wake up, get in the car and off the YVR. Can’t say about the breakfast as we generally leave before it is available.

Partner

10/10

Exceptional

09 Jun 2026

Glenn

Clean room free shuttle to airport half hourly great resturaunts on sight close to airport

Partner

4/10

Poor

09 Jun 2026

Thomas

Booked a suite, and when I called to double-check I was promised that it has two bedrooms with two real Queen beds. But we only got one bedroom and a terrible sofa bed. No such thing as two bedroom suite in this hotel, I was told. Front staff was also visibly suffering from work overload, very unorganized, and a bit unprofessional. Room was not the cleanest, found garbage under the sofa for example. The shower, although an awesome and spacious walk-in shower at first glance, had a) a pretty clogged drain and b) hardly any room for the water to go but into the bathroom, so it just pretty much flooded it. Two ACs in the suite, but only one remote for both. Same for the two TVs, lol! Free Breakfast was standard continental at best. Never Ever Again!

Friends_and_family Family

4/10

Poor

08 Jun 2026

Jaeden

Dirty room, bugs coming out from the edges of the carpets, dirty bathroom, sheets had hairs all over them when we first got there. Breakfast was very bad, small selection and tasted awful. Everything about our stay was terrible. A few staff members were nice and helpful, the rest were short with us and very rude. Shuttle was convenient. But I will never be staying here again. Stay at the holiday inn across the street if you need to stay in the area.

Family

6/10

Pleasant

08 Jun 2026

Joy

The shuttle service was okay. We had to wait 45 minutes for the driver. The drivers were helpful.

They don’t clean your rooms. Having trash removed and dirty towels removed would have been nice. You pay the same price every day. Simple cleaning service is expected.

Friends_and_family Family

4/10

Poor

07 Jun 2026

Jennifer

Didn’t get our room cleaned as we were supposed to let the front desk know. Annoyed by this. Hotel is in serious need of a Reno. Very dated. Breakfast was mediocre at best. Nothing really fresh other than a banana.

Partner

4/10

Poor

03 Jun 2026

CHENGXIA

The price is too high to match their service. Staff are not actively providing services.

Family

8/10

Excellent

03 Jun 2026

Mary

The staff are very pleasant and helpful. The room was very clean. Breakfast was OK but the toaster didn’t work very well and the waffles tasted very dry.

Partner

8/10

Excellent

03 Jun 2026

Ping

Room was clean and quiet, location is very convenient.

10/10

Exceptional

02 Jun 2026

Wayne

The rooms were clean the staff friendly and helpful it’s an hotel but not bad a few upgrades would improve the hotel still carpet on the floors and a microwave would be useful

Partner

2/10

Poor

02 Jun 2026

Jaeden

Weird mix up with double bookings. Another issue, when I asked to confirm my stay on June 7th

4/10

Poor

31 May 2026

Erica

Very old. Air conditioner was very loud and made weird noises all night so didn’t get much sleep. Rooms are large and bathroom is large but old. Be careful when showering. Water will randomly get scalding hot.

Partner

2/10

Poor

31 May 2026

Santosh

Old hotel, old carpets, debris outside room’s window. Don’t stay here , go to a other hotels nearby

Partner

10/10

Exceptional

31 May 2026

Crystal

Staff was friendly and helpful. Room was tidy. Property is a little aged but still in good repair.

Partner

8/10

Excellent

30 May 2026

Charles

Problem with shuttle bus from airport - ignored clients twice - had to wait for more than 1.5 hours. Was told driver on previous shift wanted to leave early and skipped taking passengers. Called reception many times but response negligible. Overall pretty ordinary experience. Will never go back there.

Partner

6/10

Pleasant

30 May 2026

Mary

The airport shuttle did not turn up. When we called the hotel, our call was not answered and being hung up. Front desk did not have sufficient staff.

Family

8/10

Excellent

29 May 2026

Mitchell

Staff were friendly and the breakfast was good. The carpets in the room were dirty, the finish on the tub and sink were coming off, and there were some bugs crawling around on the bathroom floor.

Partner

10/10

Exceptional

28 May 2026

Paula

Loved our one night stay at this hotel.The staff was ultra friendly, great continental breakfast the next morning. The room was clean and plenty of complimentary spa items. I highly recommend particularly if you are looking for a value hotel on your way to a cruise or your next destination.

Family

10/10

Exceptional

27 May 2026

Suzanne

This is my experience as a overnight stay solo traveler:
Room was spacious with some dated furniture and a large bathroom, but no tub. Area was clean, relatively quiet and did not smell. As a single female traveler, I felt really safe with three locks on the door. The staff was accommodating and knowledgeable about the area. They had even given me a to-go breakfest bag since I had an early flight. The Inn was a 13 min walk to the metro depot which could get you anywhere in the city including the airport, but if you didn't want to brave public transportation, they also offered a shuttle directly to the airport in 30 min increments!
I would come back here again.

Self

8/10

Excellent

27 May 2026

Kathy

Excellent front desk person. Very professional and accommodating

Partner

8/10

Excellent

27 May 2026

Joy

Breakfast was good
Shuttle to airport very good