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Sheraton Vancouver Airport Hotel

Vancouver-BC · Canada

7551 Westminster HighwayView location

8.2/10Excellent736 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Location8.6/108.6
Neighborhood8.2/108.2
Value9.2/109.2
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Vancouver Airport Hotel

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include shopping on site, wedding services, and a television in a common area.

Satisfy your appetite with American cuisine at Harolds Bistro and Bar, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Richmond? This hotel has 9920 square feet (922 square meters) of space consisting of a conference center and 26 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 390 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies.

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With a stay at Sheraton Vancouver Airport Hotel, you'll be centrally located in Richmond, a 4-minute drive from Richmond Night Market and 14 minutes from Vancouver General Hospital. This hotel is 8.3 mi (13.3 km) from University of British Columbia and 8.4 mi (13.5 km) from BC Place Stadium.

Make yourself at home in one of the 390 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Richmond? This hotel has 9920 square feet (922 square meters) of space consisting of a conference center and 26 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Swimming Pool
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

Green Key Global LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 11:00 PM.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    19
  • Optional fees
    • Fee for buffet breakfast: approximately CAD 20 to 23 per person
    • Self parking fee: CAD 35.00 per day (in/out privileges)
    • Pet fee: CAD 75 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

    French

Nearby attractions

Minoru Park 0.2 km / 0.1 mi
CF Richmond Centre Mall 0.6 km / 0.4 mi
Lansdowne Centre 1 km / 0.6 mi
Richmond Olympic Oval 1 km / 0.6 mi
Aberdeen Centre 1.8 km / 1.1 mi
Richmond Night Market 3 km / 1.8 mi
River Rock Casino Resort 3.4 km / 2.1 mi
McArthurGlen Designer Outlet 3.9 km / 2.4 mi
Main Street 7.2 km / 4.5 mi
Steveston Village Historic Waterfront 8.2 km / 5.1 mi
Steveston Fisherman's Wharf 8.3 km / 5.1 mi
VanDusen Botanical Garden 9 km / 5.6 mi
Queen Elizabeth Park 9.5 km / 5.9 mi
British Columbia Children's Hospital 9.6 km / 6 mi
Richmond Ice Centre 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 390
  • Single rooms: 91
  • Double rooms: 281
  • Junior suites: 14
  • Suites: 3
  • Accessible rooms: 3
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 60 more facilities & services
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 26
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • TV lounge
  • Sauna
  • Steam bath
  • Hot tub
  • Green Key Global Eco-Rating
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO QUEEN BEDSDOUBLE • CITY VIEW TWO QUEEN BEDSDBL.2Q-CV

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE CITY VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB EXECUTIVEDOUBLE • CLUB EXECUTIVEDBL.CB-EJ

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Sheraton Vancouver Airport Hotel

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Vancouver Airport Hotel

8.2
Excellent
736 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
8.2 /10
Value
9.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
Cole
The shuttle to and from the airport were excellent, and the staff were all super helpful and friendly. We did have a clogged toilet (which maintenance quickly arrived to take care of) but then left wet towels on our bathroom floor until we asked housekeeping to remove. They arrived promptly and took care of it all - I was pleased with all my interactions with the staff. I asked a bunch of questions about getting around Vancouver and making sure we got to the airport on time for our flight the next day, and felt well taken care of. Small things happen, I'm pleased how they were handled. Thanks for a enjoyable stay!
Family_with_children
10/10
Exceptional
10 Jul 2026
Diane
Nice place to stay for a couple days. Walking distance to Richmond mall
6/10
Pleasant
08 Jul 2026
Michelle
The room was pretty far - understand this can't be changed.

There were a couple of mosquitos in the room.
Self
6/10
Pleasant
06 Jul 2026
JACQUELINE
They did not give me points for my Bonvoy membership since I made my resevations through your company. How do I get my points.....
10/10
Exceptional
02 Jul 2026
BK
Excellent!
10/10
Exceptional
29 Jun 2026
Calvin
Situated in an excellent part of the city , a busy but safe area, excellent staff service , restaurant had very polite service , I’d stay again
10/10
Exceptional
29 Jun 2026
John
Good value , great staff
Partner
10/10
Exceptional
25 Jun 2026
Joseph
We had a quiet peaceful stay following an Alaska cruise. Shuttle service to the airport was excellent for an early morning flight.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
richard
The staff was amazing
Partner
10/10
Exceptional
21 Jun 2026
Tanis J
The room was very clean! Which is the number one thing we look for. Hours were good in the pub. Easy use of the shuttle to and from the airport. Check in was quick and easy, accommodated an early check in. Landscaping was well kept. Pool was lovely but do wish there wasnt so many spider webs/spiders on every chair and table and the gates surrounding the pool. It was still great dont get me wrong but we had to knock a few down each time we were there. Would be nice if they did that in the morning before pool opened. Otherwise everything was excellent and would stay there again.
Family
8/10
Excellent
13 Jun 2026
John
Good luck cation. Virtually no amenities
10/10
Exceptional
25 May 2026
Yu-Hao
Parking was a little confusing. Couldn't find the way to Sheraton in the parking structure. Otherwise everything was great!
Family_with_children
8/10
Excellent
29 Apr 2026
Allison
Convenient location, close to airport.
Room had enough room for family of four.
Club Lounge wasn't as expected as i thought it provided a broader range of foods in morning and instead we were given a coupon for the restaurant which then necessitated having to request from front desk that the coupon be extended for all guests not just one. Other than that inconvenience found all staff to be friendly.
Family_with_children
10/10
Exceptional
21 Apr 2026
Sarah
Good food and the restaurant staff was incredibly accommodating
Self
10/10
Exceptional
22 Mar 2026
Grace
Perfect 👌
10/10
Exceptional
16 Mar 2026
Chunghyun
We were very satisfied with our stay. The pool is outdoors, but the water wasn’t as warm as we expected, so we didn’t end up using it. The accommodation itself was great, and the staff were very friendly. If we visit Vancouver again, we would definitely consider staying here again.
Family_with_children
4/10
Poor
16 Mar 2026
Darrel
Booked this hotel because it had a pool and hot tub. Paid accordingly for the amenities, there are cheaper hotels. Hot tub out of order and pool was cold. No bath towels in the room and coffee machine in the room did not work. No morning shower or coffee and no pool for the kids. Could have got this type of hotel for 1/2 the price.
Family_with_children
6/10
Pleasant
20 Feb 2026
Sofia
The room was clean but the room photos were misleading. The pictures were showing regular washroom but I was given a wheelchair accessible washroom with no shower door or curtains to separate from the rest of the washroom.
Partner
8/10
Excellent
18 Feb 2026
John
Yes
10/10
Exceptional
16 Feb 2026
David
Great stay! Easy, friendly and efficient check-in with Andrea and check-out with Wendy. Room was clean and well appointed. Will be staying here again on my next visit.
Leisure Family
10/10
Exceptional
16 Feb 2026
James
Very nice , a bit pricing . But it’s was nice
8/10
Excellent
15 Feb 2026
Charles
Clean room.
Leisure Partner
8/10
Excellent
12 Feb 2026
Jo
spacious, clean room, friendly housekeeping staff we chatted with in the hall.
Partner
10/10
Exceptional
26 Jan 2026
Juvy
The room is big, clean and with TV and internet.It was great and we welcome us when we arrived.
Leisure Partner
8/10
Excellent
17 Jan 2026
Stacey
Although the hotel is a bit dated, the room was clean, the staff were very friendly and helpful. There was some renovations going on that left the restaurant a bit small. But we never heard any noise from the renovations. 2 staff meme ets who stood out were Vivian and John. Vivian helped us transition from a vacation reservation to a business reservation seamlessly. John was very helpful providing us ideas of places to go that weren’t the typical tourist places.
Business_and_leisure Partner
8/10
Excellent
16 Jan 2026
Ariane
Large room. On-site parking is available at the entrance, around the back of the building, and in a garage closer to the Hilton next door. Parking lot around the building feels secure as it is a courtyard surrounded by the hotel rooms, but lacks lighting at night. Garage parking is secure but can be difficult to access if you have bags or haven't checked in yet due to key card access doors.
Leisure Family
10/10
Exceptional
31 Dec 2025
Feng
Spacious and clean room. Comfort bed. Convenient location.
8/10
Excellent
28 Dec 2025
Heather
Easy check on, clean and helpful staff!
Leisure Family_with_children
10/10
Exceptional
25 Dec 2025
Brittany
Beautiful room, and the staff was beyond amazing.
Leisure Family_with_children
8/10
Excellent
21 Dec 2025
Chanthy
Staff were super friendly and kind!
Leisure Family
10/10
Exceptional
09 Dec 2025
Philip
Clean room, courteous staff
Business
10/10
Exceptional
30 Nov 2025
ALAN
The stay was exactly what we wanted it to be, clean rooms, nice staff, and close to two sky train stations. Only negative being having to pay for parking for 3 days and the car just sat in the garage.
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
Slava
Great staff and clean room
Business_and_leisure Family
10/10
Exceptional
18 Nov 2025
Ryan
Anazing
Business_and_leisure Friends
10/10
Exceptional
17 Nov 2025
Toni
Wonderful
Lady I spoke with at reception was lovely
Room was clean and had coffee and bottled water for you
Heated outdoor pool and hot tub was a bonus and a small store and Starbucks inside
Leisure Family
8/10
Excellent
10 Nov 2025
Chris
yes all good
10/10
Exceptional
11 Oct 2025
William
Lovely views
Business
8/10
Excellent
03 Oct 2025
Brittany
Stayed here while a family member had surgery and a few days post op before flying home. What a beautiful hotel with friendly staff and easily walkable to/from hospital, a nice park across from it and easily walkable to the mall.
Leisure Family
10/10
Exceptional
24 Sep 2025
randy
Everything was excellent as expected
Leisure Partner
8/10
Excellent
11 Sep 2025
ANEEQ
Good room service.
Leisure Family_with_children
4/10
Poor
08 Sep 2025
Arlene Joyce
.
8/10
Excellent
08 Sep 2025
Jiang
The air condition was very loud, I didn’t have a good sleep for the first night. But they were very kind to move us to another room on the other side of the building. It’s much better. The location is the best in Richmond. The service is great.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Sam
Staff were the winner here. Stayed here because our flight got cancelled and we got put into the Sheraton for the night and the staff were so happy and easy going it made us go from upset to okay very quickly. The restaurant is also delicious!
Leisure Partner
8/10
Excellent
31 Aug 2025
Shane
Although the wifi has very bad connection, it is clean, friendly staff at the dinning and comfortable.
Partner
8/10
Excellent
30 Aug 2025
Greg
The service was wonderful. The concierge lounge was poorly stocked compared to other properties. The coffee makers (in room, and concierge lounge required a PHD to operate.
Leisure Friends
6/10
Pleasant
29 Aug 2025
Laural

Hotels.com I never get the rooms you claim I will

You booked me into a king balcony city view instead i got a ground floor parking lot view. Every time i book with hotels.com I get screwed. I never get what you claim Im booked for. Last time I didn't get the complimentary breakfast because that hotel said it wasn't included but your itinerary for me said it was. Im going to stop using your site and I will inform others as well.
Self
10/10
Exceptional
27 Aug 2025
Bruce
It was very good
6/10
Pleasant
24 Aug 2025
Jingzhi
The air conditioning did not function properly.

The bathroom vent was not working.
Leisure Family_with_children
8/10
Excellent
24 Aug 2025
Wai Yee
The property is convenient but i don't feel the room being upgraded because there is bugs in the washroom and the carpet smell.

Family
4/10
Poor
21 Aug 2025
Roselyn
Old hotel
Leisure Family
10/10
Exceptional
18 Aug 2025
YI
good
8/10
Excellent
10 Aug 2025
Ramesh Kumar
Comfortable beds, pillows weren’t great.
Leisure Family
8/10
Excellent
09 Aug 2025
Mark
The AC unit is loud and working intermittently.
Leisure Family
8/10
Excellent
09 Aug 2025
chris
room had bad smell. in an old wing which no used
2/10
Poor
07 Aug 2025
Verified traveler
Air-conditioning needs upgrading, it's extremely noisy and is just a giant fan in the side of the wall. The room we stayed in was an extremely long walk from check-in; needs to be a shorter way to get to these rooms. What I was most upset about was the broken door lock. There had clearly been a break-in attempt, but Sheraton decided that the lock didn't need fixing? Only the latch was stopping anyone from getting in that night.
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
James
The server at the bar Jimmy was excellent! We have new friend to visit next time!
Leisure Family
8/10
Excellent
31 Jul 2025
MELISSA
Staff were excellent. They made checking in easy. Great location for boba and shopping. Parking was easy and convenient. Rooms were clean. Great shower pressure. Keep up the strong work.
Leisure Family
6/10
Pleasant
28 Jul 2025
Mani
The AC is the room was very loud and the pillows were poor quality. Room cleaning staff was super friendly
Business
6/10
Pleasant
27 Jul 2025
Brienna
Very good hotel, close to Richmond Centre for shopping as well as sky train. Staff very helpful and friendly. Clean, quiet, comfortable. I didn’t have a chance to use the outdoor pool but would definitely like to give it a try in future.
Leisure Self
10/10
Exceptional
25 Jul 2025
Abegail
Great for family
Leisure Family
6/10
Pleasant
25 Jul 2025
Kong Keung Louis
nth
8/10
Excellent
21 Jul 2025
Rachel
It was nice! The front desk lady was not personable but the concierge was top notch!
Leisure Family
10/10
Exceptional
19 Jul 2025
Jishu
Location and price
10/10
Exceptional
19 Jul 2025
Tolga Hermann
All good, no real complaints, not much to do in the vicinity
4/10
Poor
16 Jul 2025
Hugh
I’ve traveled on business for almost 40 years and thats got to be the smallest bathroom I’ve ever seen. $142.00 for a family of four for breakfast, you should be ashamed of yourself. Never in a Sheraton again.
Leisure Friends
10/10
Exceptional
08 Jul 2025
Karen
The room was perfect! Housekeeping staff was friendly and helpful. Michelle at the checkout desk was very welcoming.
I appreciate that the hotel has on-site security. Ill definitely stay there again.
Leisure Self
10/10
Exceptional
05 Jul 2025
Lynette
The front desk staff were top notch especially Sophia! We had a last minute change in our travel and she was so kind and helpful. I was exhausted and she did everything she could to help us get in a room as quickly as possible.
The hotel itself was very clean and all of the other staff were just as friendly and helpful. Rooms clean and beds very comfortable!
Leisure Friends
10/10
Exceptional
02 Jul 2025
Jian

Comfortable

Comfortable
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Erlin
The location was convenient and close to Vancouver Airport. The hotel also provided a shuttle service every 30 minutes.
10/10
Exceptional
25 Jun 2025
Latasha
Every single staff member was SO nice!
Leisure Family
6/10
Pleasant
24 Jun 2025
zetan
not clean
10/10
Exceptional
22 Jun 2025
William or Ann Marie
Great day. We were able to check in early and get a late check out. They have a pool and a hot hot tub.
Friends_and_family Family
6/10
Pleasant
13 Jun 2025
Daniel
Great stay and the airport shuttle comes handy.
Business Partner
10/10
Exceptional
08 Jun 2025
Matthew

Good service

Very nice person at the reception
Friends_and_family Family
8/10
Excellent
01 Jun 2025
IVYSAUKING
The bed is what my husband and I like the most. Comfortable, firm enough and I remember that many years ago Sheraton proud of the heavenly bed.

Convenient is one of the most factors we stay here this time
Leisure Family
10/10
Exceptional
27 May 2025
Jianguo
Nice
10/10
Exceptional
26 May 2025
Sok
Need more response back quicker because i forgot my boeing vest in the closet and receptionist said will call me back but i didn't get any call back yet. I am blaming but need more improvement.
8/10
Excellent
19 May 2025
Edwina
Nice location and roomy area. Took one star for some minor issues that can fix. But overall excellent.
Leisure Partner
10/10
Exceptional
18 May 2025
Steven
Great!
2/10
Poor
11 May 2025
Linda
I cancelled the reservation on May 29th at 4;30 pm. Please check your records and put the money back in my account.

Linda Wills
Self
10/10
Exceptional
04 May 2025
Abby
Great staff and clean rooms
10/10
Exceptional
28 Apr 2025
Scott
Very conveniently located. Easy access to everywhere we wanted to go. Friendly staff took care of everything. Any issues I had were very small and resolved immediately. (Wrong soda in machine & ran out of shampoo. Both were remedied within 15 minutes.)
Leisure Family
10/10
Exceptional
23 Apr 2025
Verified traveler

Highly recommended

Great place to stay, comfortable rooms, nice reception, handy location and lots of parking.
Partner
10/10
Exceptional
23 Apr 2025
Jing
Good service, kindly people, perfect location
Leisure Family
10/10
Exceptional
07 Apr 2025
Dean
Easy check in for night before early flight. I drove to airport myself in rental but there is shuttle too
8/10
Excellent
27 Mar 2025
Justin
Good amenities in the hotel and around. Rooms were okay, just a bit dated.
Business Self
10/10
Exceptional
25 Mar 2025
Justin
Was good. Furry convention
Business Self
4/10
Poor
24 Mar 2025
Deborah
Property is clean enough, food at restaurant was great. Beds are old and in poor condition making for an uncomfortable sleep. Cable television in room didn’t work, what it showed on the guide was not what was playing. The shower was terrible, you had to turn the water on right under the shower nozzle, you got soaked every time. The room was not worth the price I paid and it was a very noisy hotel.
Leisure Family
10/10
Exceptional
24 Mar 2025
Peter
Fantastic food in the restaurant and a good selection of beer on tap
10/10
Exceptional
19 Mar 2025
Blair
Great inhouse restaurant, parking outside and walk distance to mall and park
Leisure Family
10/10
Exceptional
18 Mar 2025
Halimat
Awesome
Business_and_leisure Family
10/10
Exceptional
09 Mar 2025
Jenia
Everything was nice.
Leisure Family
8/10
Excellent
17 Feb 2025
Paul

Flight issues, emergency stay

Overall I am satisfied with this day. The staff were welcoming and helpful after a very stressful day. The only issue I had was when I went to lie down I saw a used ear plug (orange) on the floor and the sheets were not the cleanest.
Self
8/10
Excellent
04 Feb 2025
Deborah
Always good value at Sheraton properties!
10/10
Exceptional
03 Feb 2025
Paul
Looks nice and staff/shuttle driver very helpful
10/10
Exceptional
29 Jan 2025
Ken
Efficient staff nice layout
Convenient to airhead
Free shuttle
Starbucks and restaurant on site
Leisure Partner
4/10
Poor
22 Jan 2025
Nancy
The bathroom fan was extremely dirty and did not work. The sliding doors has smears all over them. And the safety handle in the shower needs some TLC. And the sleeping pillows were terrible.
10/10
Exceptional
19 Jan 2025
Rebecca
Good commuter hotel
10/10
Exceptional
14 Jan 2025
TRANG
Cleanliness
10/10
Exceptional
07 Jan 2025
Veronica
Love my stays in this property. It is very convenient, it's clean quiet and safe, there is a restaurant on site, shuttle from and to the airport. Andrea at the front desk was wonderful made me feel welcomed. Would I stay here again? Absolutely! :)
Leisure Self

Location & surroundings

Sheraton Vancouver Airport Hotel
7551 Westminster Highway, Richmond, Canada

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Sheraton Vancouver Airport Hotel

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