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Element Vancouver Metrotown

Vancouver-BC · Canada

5988 Willingdon AvenueView location

9.4/10Excellent1,007 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Element Vancouver Metrotown

Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

You can enjoy a meal at Trattoria Burnaby serving the guests of Element Vancouver Metrotown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.

A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Burnaby?

This hotel has 4373 square feet (406 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 169 guestrooms, featuring kitchenettes.

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With a stay at Element by Marriott Vancouver Metrotown, you'll be centrally located in Burnaby, a 2-minute drive from Metropolis at Metrotown and 14 minutes from Rogers Arena. This hotel is 6.9 mi (11.1 km) from BC Place Stadium and 7.3 mi (11.8 km) from Port of Vancouver.

Make yourself at home in one of the 169 guestrooms, featuring kitchenettes. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Burnaby? This hotel has 4373 square feet (406 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    19
  • Optional fees
    • Self parking fee: CAD 28 per night (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

    Chinese (Mandarin)

    French

Nearby attractions

Crystal Mall 0.1 km / 0.1 mi
Metropolis at Metrotown 0.5 km / 0.3 mi
British Columbia Institute of Technology 1.7 km / 1.1 mi
Deer Lake 2.5 km / 1.6 mi
Burnaby Hospital 3 km / 1.9 mi
Grand Villa Casino Hotel and Conference Centre 3.4 km / 2.1 mi
Scotia Barn 4.7 km / 2.9 mi
Burnaby Lake Park 5.9 km / 3.7 mi
Commercial Drive 7 km / 4.3 mi
Massey Theatre 7.1 km / 4.4 mi
Playland Amusement Park 7.4 km / 4.6 mi
Main Street 7.7 km / 4.8 mi
Mount St. Joseph's Hospital 8 km / 5 mi
Queen Elizabeth Park 8.1 km / 5 mi
Nat Bailey Stadium 8.3 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 169
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • Euro 6000
Show 46 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bikes available
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 4
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 19
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 0 m²STU.2Q-1
    STUDIO TWO QUEEN BEDSPhoto unavailable4 photos

    Element Vancouver Metrotown

    STUDIO TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Room amenities

    • Hairdryer
    • Cable TV
    • Shower
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-2

    Photos are not available for this room type.

    Element Vancouver Metrotown

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Element Vancouver Metrotown

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Element Vancouver Metrotown

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 0 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable4 photos

    Element Vancouver Metrotown

    STUDIO KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • TV
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Element Vancouver Metrotown

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Element Vancouver Metrotown

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 0 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Element Vancouver Metrotown

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Cable TV
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Shower
    • Hairdryer
    • Tea and coffee making facilities
    • Wi-fi
    • Toiletries
    • Desk
    • Microwave
    • Safe
    • Ironing set
    • Centrally regulated air conditioning
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 0 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable5 photos

    Element Vancouver Metrotown

    STUDIO KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Room amenities

    • Shower
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Element Vancouver Metrotown

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-4

    Photos are not available for this room type.

    Element Vancouver Metrotown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO GUEST ROOM KING BEDSTUDIO • GUEST ROOM KING BEDSTU.GR-KG

    Photos are not available for this room type.

    Element Vancouver Metrotown

    STUDIO GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Element Vancouver Metrotown

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-3

    Photos are not available for this room type.

    Element Vancouver Metrotown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Element Vancouver Metrotown

9.4
Excellent
1,007 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Yang
Excellent stay with young kids. Breakfast was convenient and more variety than expected. Rooms were spacious with full fridge and kitchen. Very clean and great views.
10/10
Exceptional
28 Jul 2026
farshid
Great location, nice views and beds.
Family_with_children
10/10
Exceptional
27 Jul 2026
Suzanne Hsu Fang
Wonderful, wonderful facility our family had a great time. We will definitely come back again.!
10/10
Exceptional
26 Jul 2026
Jonathan George
Clean and comfortable room in a pretty good location. Nice and friendly staff, with good amenities. Fairly limited breakfast options compared to other Elements in Europe, but tasty options available always kept refreshed and clean too.
10/10
Exceptional
17 Jul 2026
Miki
Loved it
Self
10/10
Exceptional
15 Jul 2026
Brad
Location, amenities, modern clean spacious rooms with comfortable beds, and a variety of excellent breakfast choices make this hotel a must stay.
Partner
10/10
Exceptional
13 Jul 2026
Nidah
Truly an amazing experience and staff are wonderful. Just wish there were a few more options for breakfast but otherwise highly recommend and will come back. This was my third time back.
Friends
10/10
Exceptional
13 Jul 2026
Mark
First time staying at the hotel! Great location, amenities fantastic and the staff were kind and very helpful. The pool and hot tub worked out great for the kids as we were I town for a youth baseball tournament. Close to Metrotown mall and plenty of restaurants, the Italian restaurant attached to the hotel was excellent and only a 20 minute drive to downtown.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Jeff
U
Partner
10/10
Exceptional
12 Jul 2026
Yasaman
Loved this place. So clean. Beautiful view of the city. Open room with lots of light. Lots of windows. Little kitchen with everything we needed available. Fridge and freezer available. Great breakfast. Would definitely recommend this place. I will go back there again. The only downside is not walkable to a lot of places. There is a Starbucks across the street. There was an Italian restaurant at the hotel that was good. So clean & amazing place to stay.
Family_with_children
6/10
Pleasant
11 Jul 2026
Luba
The room was very clean, spacious, and comfortable. Having an in-room fridge and freezer was especially convenient. The only downside was the underground parking garage, which is very tight, especially if you have a larger SUV. There was one spot left, which required my husband to climb theough the passenger side to get out. When we mentioned this to the front desk they said we can park in other marked spots, which would have been helpful to know when we checked in. The breakfast options were also fairly limited. Overall, it was a comfortable stay, but for the money paid we won't stay here again.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Sagar
Hotel is very nice and clean, breakfast was amazing. It’s right in the middle of metro town, everything is so accessible. Parking is available at $20 per night
Family_with_children
10/10
Exceptional
04 Jul 2026
Kelly
Great room and staff!!
Family_with_children
10/10
Exceptional
02 Jul 2026
Vanessa
Quarto limpo. Bom Café da manhã. O Quarto é limpo e arrumado um dia sim outro não. Funcionários prestativos e atenciosos.
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Tina
Great location, the staffs are very nice and the room is clean.
Family_with_children
10/10
Exceptional
27 Jun 2026
EDITH
Very clean and good services
Family_with_children
2/10
Poor
22 Jun 2026
Pratith
The Lights in the room was not working.
Nobody came to fix it
Self
10/10
Exceptional
21 Jun 2026
Anatoliy
This was probably so far the best hotel I’ve stayed at ! The room was amazing and clean ! We were on the 12th floor and our view from the room was over the top !! Very beautiful ! Breakfast was very good and the tea shop in the hotel building was also very delicious !
They also have an indoor pool, hot tip, & sauna which is very nice ! Overall experience was a 10/10
6/10
Pleasant
18 Jun 2026
Henry
The location is great and the hotel is well maintained in general. Love the lobby and the service. The breakfast is a bit disappointing and there's a lot of hair on the bathroom floor.
Self
10/10
Exceptional
15 Jun 2026
Jaiden
Clean
Friends
10/10
Exceptional
15 Jun 2026
Rowena
We love staying here for our yearly family trip to Vancouver. The location is great and having a kitchen with a fridge is a bonus. There is a grocery right across the street and a mall within walking distance if you need anything. Breakfast is pretty much standard breakfast food but it's decent. They often run out of coffeee at breakfast and you have to wait a few minutes for them to make more, but that's not a big deal.
Family
10/10
Exceptional
13 Jun 2026
renata
Clean room!
Friendly staff!
Great location!
Great management!
Partner
10/10
Exceptional
04 Jun 2026
Harlan
The only thing that I don't like is that to many tables that makes the room smaller.
Family_with_children
10/10
Exceptional
31 May 2026
Bruce
Spacious, clean room
Partner
10/10
Exceptional
29 May 2026
Bruce
The room is very spacious and light. Tons of windows. Loved the balcony. The bathroom was clean and nice large shower. The kitchen had everything we needed and was great to have. Would highly recommend staying here.
Partner
10/10
Exceptional
19 May 2026
william
Very good
Partner
10/10
Exceptional
17 May 2026
Nitharsana
Breakfast was great
10/10
Exceptional
15 May 2026
Kikue
Breakfast menu is changing every day and we enjoined every morning.
10/10
Exceptional
09 May 2026
Bo
Clean room with great view.
Family_with_children
10/10
Exceptional
07 May 2026
Reginald
The hotel exceeded my expectations in all aspects.
10/10
Exceptional
03 May 2026
Hirajati
Very nice
10/10
Exceptional
30 Apr 2026
Kathryn
Well located for our use.
Friends
10/10
Exceptional
16 Apr 2026
Sheck Wah Peter
Very good location, super breakfast's menu,
Very friendly staff. We like to stay in the same hotel when we return to Vancouver BC in future.
Family_with_children
10/10
Exceptional
15 Apr 2026
Winston
Enjoyed the breakfast buffet as always. Super friendly and helpful staff. Nice setting.
10/10
Exceptional
07 Apr 2026
amir ahmad
Great
10/10
Exceptional
05 Apr 2026
Caitlyn
The staff was wonderful and the property was clean, well maintained and quiet. We had an awesome stay!
Family_with_children
10/10
Exceptional
31 Mar 2026
Farhan
Breakgeat
10/10
Exceptional
27 Mar 2026
Sheri
The room is clean and fresh and bright had all the amenities that I needed. The staff are very friendly and helpful. I had no problems getting anything that I needed and the breakfast was amazing. It changed every day.
Self
10/10
Exceptional
26 Mar 2026
Guoyang
Very good in everything! I will take this hotel next time I visit Vancouver.
Thank you!
Family
10/10
Exceptional
19 Mar 2026
Katelyn
Really convenient location near Metroto
10/10
Exceptional
16 Mar 2026
Heidi
Friendly and hardworking staff
Family_with_children
8/10
Excellent
03 Mar 2026
Mark
Great views, nice unit. Over all enjoyed the stay.
Cleaning staff were not the best. Garage bag left in the corridor for many hours, cleaning person squeezing onto the elevator with us, and her cart full of trash and cleaning supplies.
10/10
Exceptional
26 Feb 2026
Amanda
Great location, lovely hotel. Will come back
10/10
Exceptional
22 Feb 2026
Nicole
Clean room and common areas, friendly staff, and we enjoyed the pool and sauna.
6/10
Pleasant
03 Feb 2026
Majeed
My room was OK but the water on the faucet was very much cloudy was not drinkable. The room did not have any drinking water. No indoor walking shoes. Little water coming from the faucet. I wasn’t happy with my choices with Expedia district and my last trip as well. My last trip without knowing ahead of time they charge me $70 a night for parking. I don’t think I want to continue with Expedia not such a good experience lately.
10/10
Exceptional
31 Jan 2026
Ceferino
Nice clean modern room with friendly staff.
Leisure Self
8/10
Excellent
31 Jan 2026
Vraj
The room was clean and the staff were nice as well.
Leisure Family
10/10
Exceptional
26 Jan 2026
Vinod
Everything including staff was so easy going.
Wonderful views from 17th Floor.
Breakfast and area meant for it was amazing as well.
Leisure Family
10/10
Exceptional
13 Jan 2026
Chris
All good.
Leisure Partner
10/10
Exceptional
11 Jan 2026
naomi
Breakfast buffet included egg wraps with a veggie option and a daily smoothie in addition to the basic continental which was so great!
Leisure Family_with_children
10/10
Exceptional
11 Jan 2026
Wing
Nice room
Leisure
10/10
Exceptional
06 Jan 2026
Dillon
Great location. Hotel is clean and staff were helpful. The included breakfast was much better than typical continental fare.
10/10
Exceptional
01 Jan 2026
Fraser
Great, clean room - the one we booked was a good size with kitchen, staff very good. Appreciate the good breakfast.
Leisure Pet
10/10
Exceptional
01 Jan 2026
Michelle
Great location, clean room, friendly staff, good breakfast.
10/10
Exceptional
20 Dec 2025
Mary
We have experienced good service. Everybody was accomodating.
Leisure Family
10/10
Exceptional
14 Dec 2025
Harper
Everything was perfect!
Business
10/10
Exceptional
09 Dec 2025
Linda L
Lovely hotel, nice clean room and very comfy bed.
10/10
Exceptional
09 Dec 2025
Samantha
Everything was great from the moment I walked in the hotel! From the friendly staff, to the spacious and clean room. Restaurants are nice and close as well as Metrotown for shopping.
10/10
Exceptional
08 Dec 2025
Temitope
great place
Business_and_leisure Family_with_children
10/10
Exceptional
30 Nov 2025
Lin
Clean bedroom and friendly staff
Leisure Friends
10/10
Exceptional
23 Nov 2025
Irene
Room very clean with unremarkable view of the city. Great location with shopping options available within walking distance. Would definitely stay here again!
Leisure Family
8/10
Excellent
22 Nov 2025
Edward
Every thing was first class thankyou
Leisure Family
10/10
Exceptional
18 Nov 2025
Sara
Clean rooms, great amenities and breakfast.
Leisure Family
10/10
Exceptional
17 Nov 2025
jinseong
방이 깨끗하고 객실내 편의 시설이 좋았다.
직원 또한 친절했음.
Friends_and_family Family
8/10
Excellent
16 Nov 2025
Jeanne-Mare
Evening staff were amazing and room and bathroom very clean!
Leisure Family_with_children
10/10
Exceptional
13 Nov 2025
Steve
Very nice hotel great place to stay staff is friendly and the amenities are excellent. Perfect location.
Business_and_leisure Family
10/10
Exceptional
11 Nov 2025
Christopher
Great location.
Business_and_leisure
10/10
Exceptional
10 Nov 2025
Babak
Great value and location in the busy Metrotown area. Will definitely be coming back here.
Business_and_leisure Family
10/10
Exceptional
08 Nov 2025
Christopher
Great place.
Business Self
10/10
Exceptional
06 Nov 2025
Natalie
We have not had breakfast yet. It would have been wonderful to have a bathrobe available in our room for each of us.
I was surprised that there was a parking charge.
Business_and_leisure Partner
10/10
Exceptional
02 Nov 2025
Justina
Very nice hotel , room is very clean and very nice. Hotel staff were all helpful and very cheery
Leisure Family_with_children
10/10
Exceptional
26 Oct 2025
Vicki
Rooms were clean and service great -
Business
10/10
Exceptional
22 Oct 2025
Kikue
Good location,

Partner
10/10
Exceptional
22 Oct 2025
Teodulo
No hot tub but shower is very good, clean room and towels. Breakfast buffett is a plus.
Leisure Partner
10/10
Exceptional
22 Oct 2025
Terry
Have stayed at this property a handful of times whenever we're in Burnaby and ALWAYS have an amazing stay. Great in every aspect and REALLY appreciate the breakfast and ability to take breakfast to go!!!
Leisure Family_with_children
10/10
Exceptional
20 Oct 2025
Theodore
This was an excellent option to stay for a first visit. Having a stove, microwave, fridge and toaster, i couldnt have asked for a better place to stay. If you are visiting vancover for the first time or if you are coming back this is a great location because of its location to an awesome mall , grocery stores, eateries and wonderful green space. I cant wait to come back and i will be staying here!
Leisure Family
10/10
Exceptional
10 Oct 2025
Lap K
Staff was great, family friendly

Alot of close shops

Gym was simple to get a vacation work out

Poll was top notch !
Business_and_leisure Family
10/10
Exceptional
03 Oct 2025
Jeremy A
Excellent
Leisure Partner
10/10
Exceptional
01 Oct 2025
Lap
The staff was great

Everyone was so nice

The other people that stayed there a nice

It was great with the pools and luandrt
Leisure Family
2/10
Poor
30 Sep 2025
Christopher
Hotel was fine. However, the girlfriend started her period and got blood on the sheets. They fined me money for that.
Leisure Partner
8/10
Excellent
28 Sep 2025
TAKANORI
ビジネス出張で初めて利用。部屋も広くて快適に過ごせた
Business
8/10
Excellent
23 Sep 2025
Domiluis
I would recommend this hotel.
Leisure Family
10/10
Exceptional
22 Sep 2025
Giselle
The room was great with a beautiful view. Staff were very friendly, breakfast was great and close to great shopping and restaurants.
Leisure Friends
10/10
Exceptional
17 Sep 2025
Nelani
Excellent experience and stay
Leisure Friends
6/10
Pleasant
16 Sep 2025
Janelle
Close to the metro station
10/10
Exceptional
15 Sep 2025
CLARABELLE
Swift check-in; helpful staff and good breakfast options.
Leisure Self
10/10
Exceptional
14 Sep 2025
Ray
Nice hotel in a varied and interesting area
10/10
Exceptional
13 Sep 2025
Miranda
Very nice accommodations! We loved our stay
Leisure Partner
10/10
Exceptional
11 Sep 2025
Julie
Spacious suite, extremely clean.Fabu
10/10
Exceptional
10 Sep 2025
Ian

Great Staff | Family-friendly | Good Breakfast

Great Staff | Family-friendly | Good Breakfast
Excellent customer service, especially from the breakfast staff. The front desk was always helpful
Friends_and_family Family
8/10
Excellent
10 Sep 2025
MUTSUKO
ラウンジを見に行ったりした際もすぐに声をかけてくださったり、朝食の際も丁寧に対応されていました。フロントの方も優しくてスタッフの方たちが安心させてくださいました。
お部屋も私たちにはちょうど良い広さで、バルコニーがあることで開放感もありました。
またプールや更衣室も使いやすく、タオルも十分でした。ジャグジーも何度も利用させて頂きました。
快適な宿泊をありがとうございました。
Leisure Family
10/10
Exceptional
08 Sep 2025
Lionel
Set up a valet parking
10/10
Exceptional
08 Sep 2025
Jenelyn
Good customer service
8/10
Excellent
07 Sep 2025
Juan Felipe Garcia
Breakfast was not that good, but the rest of it was a good experience, I would definitely come back
8/10
Excellent
07 Sep 2025
Youngwan
Family friendly
10/10
Exceptional
03 Sep 2025
Cheralynn
Fantastic hotel was only there a night but it’s clean modern and was very happy they had a laundry room not just a send out laundry service. Would definitely recommend
Business Self
10/10
Exceptional
31 Aug 2025
Penelope
Exceptional hotel for families with children. Complimentary breakfast, friendly staff, pool, hot tub and sauna all additional value-adds!
Leisure Family_with_children
10/10
Exceptional
31 Aug 2025
Jess
Very clean and friendly staff
Leisure Partner
10/10
Exceptional
29 Aug 2025
Christopher
Greta place
Business
10/10
Exceptional
26 Aug 2025
Gurminder
Friendly staff and very clean place

Location & surroundings

Element Vancouver Metrotown
5988 Willingdon Avenue, Burnaby, Canada

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Element Vancouver Metrotown

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