Name: Atrium Hotel Vancouver
Address: 2889 Hastings St E, Vancouver, V5K 2A1, CA

10/10

Exceptional

07 Aug 2026

Joyce

The staff at this hotel is exceptional. They helped us with all of our questions, assisted with bookings, and more.

It is a great location with plenty of restaurants, a drug store, liquor store, library, organic food market and more within walking distance.

Friends

10/10

Exceptional

07 Aug 2026

Mavis

The bed was very comfortable, the room was clean and everything we needed.

Family

8/10

Excellent

06 Aug 2026

Roberto

Newly renovated rooms (excluding bathrooms) were very nice. Not much to do close by due to the location. However, the hotel provides a shuttle to the downtown/cruise port area which is very convenient. The complimentary breakfast was surprisingly very good, lots of option and the coffee was excellent. Price: cheaper than hotels in downtown but still quite high.

4/10

Poor

06 Aug 2026

Deninne

Windows were not sound proof.
Heard traffic all
Night. The bedspreads did not look clean. Had some spots on them. No good tv channels. The breakfast potatoes were too hard. The bacon was raw, undercooked. Need a better breakfast. No shower caps in the bathroom.

10/10

Exceptional

05 Aug 2026

Mrs Guy M.

Enjoyed having the restaurant in the hotel
Booked because of the shuttle bus to the cruise port. Very helpful

6/10

Pleasant

05 Aug 2026

Giuliana

We were promised a room upgrade but it did not happen.

10/10

Exceptional

05 Aug 2026

Jack

great location

8/10

Excellent

04 Aug 2026

Markus

Beds are comfortable, rooms are clean

10/10

Exceptional

04 Aug 2026

Debbie

Enjoyed our stay at this hotel. It was great having free shuttle to cruise port. It had nice breakfast buffet

8/10

Excellent

03 Aug 2026

Mary Lou

The property was fine. A little high priced. The breakfast was okay but could be better for the price of this hotel. Staff was friendly and room was cleaned well daily.

6/10

Pleasant

02 Aug 2026

Maria Teresa

The ceiling was leaking had to ask front desk to clean all the water on the floor. Had to wait another day for the leaking cleaning to be fixed. They didn’t offer a new room. The sofa bed sheets were not clean, had to asked for extra sheets to chat myself.

8/10

Excellent

02 Aug 2026

Payman

Shuttle service to the cruise port was helpful. Breakfast was great. My kids loved that it was down the street from Tim Hortons. A little far from downtown.

10/10

Exceptional

02 Aug 2026

Raz

The staff was speaking enough English to confuse everyone. At least yes and no answers accompanied with some printed papers solved the mysteries.

10/10

Exceptional

01 Aug 2026

Christine

Stayed here one night before our cruise out of Vancouver to Alaska.
Would highly recommend this hotel for cleanliness, location, staff & amenities .
They provided a shuttle directly to the port. Easy easy!!

10/10

Exceptional

01 Aug 2026

Wanyu

Very friendly staff and clean room.

10/10

Exceptional

31 Jul 2026

Nancy

Comfortable beds, clean room, good breakfast. Haezn and Keo were so helpful and did more than they needed to do to help out. We were depending on shuttle for transportation to airport, it was very busy and shuttle was full, so they scheduled a cab for us.

Friends

2/10

Poor

31 Jul 2026

Wm G

The walls are paper thin, so we could hear everything in the room next door, which seemed to have a dozen people crammed in. To make it worse, feral children were allowed to run through the halls playing soccer, which I know is not the hotels fault - but I state it only to let you know what kind of people this hotel attracts. Skip this and find a nice place closer to downtown for the same amount of money.

10/10

Exceptional

31 Jul 2026

Pam

The staff was amazing! Our room was clean and spacious. The only complaint was going to the cruise line area and the driver taking us the shortest route which included seeing an area that was less than desirable. If he had taken a different route, it would have been perfect!

10/10

Exceptional

30 Jul 2026

Ciuin

Excellent location. Friendly staff. Cleans rooms.

10/10

Exceptional

30 Jul 2026

Deborah

Service. Breakfast.

2/10

Poor

30 Jul 2026

Stella

This place was a disaster. It was like living in a construction site, everything was a mess and navigating the hallways was ridiculous with workmen and cleaning carts. I woke up to the sound of drills and then when my husband fell in the bathtub (that had no safety bars) they did not call a doctor as I asked. Eventually someone brought ice but they expected me to go get it. Do not stay here!!

8/10

Excellent

29 Jul 2026

Eric

Le dejeuner était froid les deux nuits que nous y étions. Un peu décevant. Le lit était très confortable. Un peu chère le stationnement a 21$/nuits.

10/10

Exceptional

29 Jul 2026

Maria

Everyone is accommodating and the place is exceptional. Booked/modified multiple times but they were able to fixed it for me. We enjoyed our stay and will definitely come back. Our room is so cleanliness is super maintained and well organized. We will definitely come back ! Thanks a lot.

8/10

Excellent

28 Jul 2026

Stacey

Room was spacious. Staff were friendly. Breakfast was hearty. Number of restaurants were nearby. AC seemed preset - and didn’t go below 76F, which was okay temperature. Lobby is lovely - but rooms are a little dated. Would consider stay there again.

6/10

Pleasant

28 Jul 2026

Mara

The rooms were booked specifically to have shuttle to the cruise port. On arrival, they said there were no shuttles available. I was very disappointed since that was the reason I chose this property. The staff accommodated us which I greatly appreciate. Breakfast was mediocre at best.

10/10

Exceptional

28 Jul 2026

Sara E Cruz

Clean and comfortable room to spend the night before our cruise

Family_with_children

6/10

Pleasant

27 Jul 2026

Elizabeth

I liked the location we were going to see a concert and it was only 2 blocks away. The beds were good. The bathroom is really small the water pressure is low

10/10

Exceptional

27 Jul 2026

Marie

Everything was great and cleaned staff was very helpful
Thank you

6/10

Pleasant

27 Jul 2026

rita

Older hotel on a busy street. Nice staff, clean rooms but a little worn out.

10/10

Exceptional

26 Jul 2026

Anmol

Clean

8/10

Excellent

25 Jul 2026

Aggie

Do not book through Expedia! I've had nothing but bad experiences and misleading information with booking hotels through Expedia. The shuttle is misleading!!! It said they had shuttle from the airport and to the cruise lines. I called the hotel to book the shuttle. Turns out they don't have a shuttle from the airport. And, they cannot reserve the shuttle over the phone but when I check in. Well, when I checked in, the shuttle was full. Why advertise something that only a fraction of people can use?

4/10

Poor

25 Jul 2026

Gregory

Air conditioning was not working for the 1st few days. Once fixed, it worked fine. Sink was stop up day one. It was fixed promptly. Friendly staff. Laundry room was out of order for 1st 5 days. Breakfast food ok. Started 15 minutes late one day. Lots of areas of the hotel are run down and in need of repairs. Way too expensive for what was offered. If it was my home, I would have been embarrassed!

10/10

Exceptional

25 Jul 2026

Kristyne

The shuttle to cruise ships was helpful. A little overpriced because of world cup.
Would stay again.

10/10

Exceptional

24 Jul 2026

Gary

Our beds were comfy and room was clean. Easy to get around by bus

10/10

Exceptional

23 Jul 2026

Edemy

Very spacious and ac was amazing and the shuttle to get to cruise terminal was top tier

8/10

Excellent

23 Jul 2026

Sasha

Clean, decent breakfast selection. Wish there were more shuttles to downtown, and an airport shuttle.

8/10

Excellent

22 Jul 2026

Christopher

Great location for walking to the FIFA World Cup Watch Parties! It was also great to find accommodation for our family of 6, with enough room for everyone to fit comfortably. A few things would have made it better - better water pressure in the shower, supplying enough towels for 6 (they would take the extra 2 each morning), fruit options for breakfast (there was only a few apples that were taken quickly), more space for the serving area for breakfast (it was quite crowded each morning), and the suite could have used some extra cleaning (especially the shower and the bathroom floor). Overall, the breakfast buffet was a good value, and we would consider staying here again.

10/10

Exceptional

21 Jul 2026

Timothy

This was not important to us but, there was no kitchen

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Heather

No information

Family

10/10

Exceptional

21 Jul 2026

Karen

Good location for everything

Partner

10/10

Exceptional

19 Jul 2026

Angela

We enjoyed our stay the breakfast was very good. It was nice to have shuttle service to the cruise port and be able to leave truck st the atrium while on cruise. I would definitely recommend this hotel.

Friends

6/10

Pleasant

18 Jul 2026

Sophia

Property was clean but there was a small spider in one of the beds. Also we were charged $2.00 dollars per bottle of water which should have been free of charge.

Family

8/10

Excellent

18 Jul 2026

Keith

Room was clean and staff was helpful.

Partner

6/10

Pleasant

18 Jul 2026

Amy

I booked the Atrium Hotel to spend a couple of days in Vancouver after our Alaska cruise. It was stated online, when I booked the hotel, that they provided free shuttle service to/from the cruise ship port. However, when I called to request them to pick us up, I was told that they only provide shuttle service TO the port. That was our first negative experience. We acquired an Uber to drive us to the hotel. The drive to the hotel was through a very disturbing and unsafe part of Vancouver. When you're paying over $400/night for a hotel, you definitely don't expect this. When we arrived at the hotel, we were able to do an early check-in after paying an additional $35. At that time the front desk offered a list of restaurants within walking distance of the hotel (none of which were anything that we considered even remotely \"nice\", and also offered to book excursions for us during our stay. After checking my phone for excursions that we might be interested in, I went to the front desk to book an excursion for the next day, and much to my surprise it was over $600 when I could book it myself for around $400. They must have quite a considerable mark-up.
There was a balcony from our room that overlooked the street. It was very noisy, and the fact that this was when the World Cup Soccer event was going on, it was VERY noisy. There was a small sign that said the air conditioning wouldn't come on if the door was not closed. That was definitely a problem because the lock on the door ha

Partner

10/10

Exceptional

16 Jul 2026

Eron

*

Family

10/10

Exceptional

16 Jul 2026

Tiffany

The best thing about this hotel was the complimentary shuttle to the cruise port. I called the hotel the day before we checked in and booked a spot on the shuttle. They were on time, friendly and it worked out great.

Partner

10/10

Exceptional

16 Jul 2026

Sharon

We hadv2 different bookings and was told we might have to change rooms as the second booking had no view. I asked if possible. NISHU at the front desk was awesome and helpful. With her magic fingers she made changes so we could stay. Thank you Nishu for doing that.
They also have a free shuttle on the hour that takes you down to Canada place.
Breakfast is also included and very good.
I would stay in this hotel again.

Friends

10/10

Exceptional

16 Jul 2026

Joanna

Great hot breakfast until 10am. Very friendly staff. Had a King with sofa sleeper and lots of extra space for bags. It was nice having a full size mirror beyond just having one in the bathroom. Microwave, refrigerator with tiny freezer and a safe were part of the room.
It is directly on a main bus line downtown which helps eliminate the need to move your car from the underground parking.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Carol

Property was comfortable but old. The air conditioning was very loud. Our window was against a brick wall so not much light. Only stayed one night.

Partner

10/10

Exceptional

14 Jul 2026

Jeffery

No issues with this hotel. Breakfast was great and a great variety.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Shannon

I usually don’t leave reviews but my family and I were very impressed. The staff at the atrium were all so attentive and the room and facility were wonderful. Also very close to all the amenities on government just a short walk. We will definitely be staying here again

Family_with_children

10/10

Exceptional

14 Jul 2026

Amanda

It was a perfect spot for our concert across the street. The hotel was under construction, but that didnt bother us. Breakfast was good, location was great, room was clean!

Partner

8/10

Excellent

13 Jul 2026

Matthew

Seems like it was recently updated. Served our needs well

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Nikida Lisa

Tyler, the manager is exceptional and the cleaning crew are amazing.

Family_with_children

8/10

Excellent

13 Jul 2026

Kevin

Très grande chambre propre dans un bel hôtel.

Family

10/10

Exceptional

13 Jul 2026

Teri Paige

Friendly, helpful staff. Room and hotel in general was very clean and well maintained. Conveniently located across from the PNE grounds.

Friends

10/10

Exceptional

13 Jul 2026

Malcolm

Clean rooms. Staff nice

Partner

10/10

Exceptional

12 Jul 2026

Jane

Would like to update my previous front desk experience. Next morning I spoke with desk and manager came forward to address the fact no reservation had been made for shuttle to Canada Place. She apologized and made arrangements for a taxi to take us at hotel expense to the port. She explained that the clerk who received my early online check-in request was new and did nothing with it. I am very satisfied with the way the hotel handled my issue.
The evening bar food meal was delicious. Killer French fries. The breakfast buffet was one of the most bountiful I think I have ever seen! Would stay there again!

Friends

10/10

Exceptional

12 Jul 2026

William

Great location for concerts at the PNE!

Family

10/10

Exceptional

12 Jul 2026

Sergio

Good place to stay. Clean and comfortable

2/10

Poor

12 Jul 2026

Jie

I got bedbug bites on my hips and legs during 4 days stay, starting from 7/3/26 and continued on 7/4/26.

6/10

Pleasant

11 Jul 2026

Linda

The front desk was excellent. They were very helpful and attentive. Ethen I got to my room however, the floor was not vacuumed. The counter in the bathroom had dried toothpaste rings next to the sink on both sides. They was an opened container of cream in the refrigerator. The bed were made and there were clean towels. This made me feel uncomfortable because is the cleaning staff couldn’t clean the bathroom counter and check the refrigerator what else did they forget?

Family_with_children

8/10

Excellent

11 Jul 2026

Mayuree

Nice and friendly staff

Family

8/10

Excellent

11 Jul 2026

Ruth

The staff at the front desk where very helpful and friendly .
Breakfast room was to maned people , food was cold .
I enjoyed otherwise my stay

Self

10/10

Exceptional

10 Jul 2026

JEREMIO

all good

Family_with_children

10/10

Exceptional

10 Jul 2026

Lauren

The room was nice. Great location and the staff was very friendly.

Family_with_children

10/10

Exceptional

10 Jul 2026

Neeraj

Great accommodating staff for family with kids.

8/10

Excellent

10 Jul 2026

Rozell

The walls are a bit thin. So I could really hear the people in all of the other rooms. But overall, it was a nice stay.

Self

10/10

Exceptional

10 Jul 2026

Trang

Very nice hotel,breakfast

10/10

Exceptional

10 Jul 2026

Daniel

Tout était parfait. Personnel gentil et bien placé.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Monalyn

Good breakfast buffet

Parking tight path

Family

6/10

Pleasant

09 Jul 2026

SADIA

We stayed for 3 nights at this hotel, I had reserved two rooms long time ago but got them far apart from each other. There was noise due to roadside traffic and we were not able to sleep well. The neighboring room had their tv on late after midnight and we couldn’t sleep. The gym equipment was not working, my husband reported it but no action was taken.

The staff was polite and courteous. The breakfast was very decent and overall a good location. The hotel charges a separate parking fees for the car.

Family

10/10

Exceptional

09 Jul 2026

Ashlynd

Breakfast was great. Parking was convenient. Staff were friendly.

Family_with_children

10/10

Exceptional

08 Jul 2026

ADAM

Amazing clean room, and the staff were great.

Family

10/10

Exceptional

08 Jul 2026

Patrick

All good

Partner

8/10

Excellent

08 Jul 2026

aileen

.

10/10

Exceptional

07 Jul 2026

Christopher

Our first time in Vancouver and it's not easy to pick a hotel based on reviews, but we chose Atrium based on the reasonable rates and good reviews. We were not disappointed at all. In fact, we were pleasantly surprised that the Atrium exceeded our expectations. They have clean rooms, friendly staff, and breakfast included. Also, we arrived early because our cruise arrived in port at 8:00 a.m. They held our bags until check in so we could explore the area. They did the same after we checked out, because we had an evening flight. I would score five stars and definitely recommend this hotel!

Family_with_children

8/10

Excellent

04 Jul 2026

Fabiana

Good breakfast buffet. Although it's located on a busy avenue, the room I stayed in was quiet. Clean room.

Family_with_children

6/10

Pleasant

04 Jul 2026

Kerry

This property was extremely overpriced for the room we received. I think the pictures online are pretty deceiving. It seemed a bit rundown.

Friends

10/10

Exceptional

03 Jul 2026

Gregg

The property was great. The front desk personel on all occasions were excellent and went well beyond with the couple of items I asked about. Shuttle driver, Carlos, was very nice. My complaint with the whole stay is with Expedia itself. 8 months ago you could not find an hotel room in Vancouver. Two or three months ago numerous rooms appeared on Expedia, although at an inflated price and nonfundable. I reserved the Atrium Inn. Months later there were rooms everywhere and less than half of what I paid. Not fair on Expedia.

Partner

8/10

Excellent

03 Jul 2026

Melissa

It was prefect for the short stay, they are in the middle of renovations and a face lift but it’s a great location breakfast was good over all it was a good stay will do it in the future again

Family_with_children

10/10

Exceptional

02 Jul 2026

Gina

The atrium was definitely under construction. I’m sure it will be fantastic when it’s complete.

Partner

10/10

Exceptional

02 Jul 2026

Amanda

Had an incredible stay, hit up the breakfast buffet 3 times!!! So good :) 10/10

Friends

10/10

Exceptional

02 Jul 2026

Marcus

Clean room

Friends

4/10

Poor

01 Jul 2026

Abdelmunem

The room was ok but the rest I will re think next time…

Family_with_children

8/10

Excellent

01 Jul 2026

Tamara

There were flies in out first room so they moved us when we checked in. Pictures are outdated- hotel is older than it appears.
Ride to cruise terminal was efficient and helpful.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

ruth

I felt like we got our room at a good value, there is a free shuttle to Canada Place. There is also a free breakfast. Would not hesitate to stay here again

Partner

10/10

Exceptional

30 Jun 2026

Julie

Excellent

8/10

Excellent

30 Jun 2026

Any

We ran into a difficulty in the city, and the manager was very considerate toward us; we are deeply grateful for the service at the hotel everything was excellent.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Prabhu

Clean room, friendly staff

Friends_and_family Family

4/10

Poor

29 Jun 2026

Madison

The staff were okay. We got to our room and I started doing bed checks, I found 2 hairs on the comforter and stains on the sheets. They ended up bringing us new sheets but when I laid it out there was another hair on the sheets. I also had bought a balcony room but we did not end up getting a balcony and they were fully booked so we could not get a new room. Breakfast was okay.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

ANNE

Nice place to stay

Family

8/10

Excellent

29 Jun 2026

Adriane

Great location. Reasonable price for accommodation. Friendly, professional & helpful staff. Clean room. Pleasant atmosphere. Breakfast included was satisfactory. Only drawback was finding area to park while registering inside hotel. Parking underground in secured area was included in stay. Overall a great place to stay.

Business

10/10

Exceptional

28 Jun 2026

Deborah

Shuttle Bus great to port & downtown.
Good value for price

Friends

8/10

Excellent

28 Jun 2026

Marize

Non

10/10

Exceptional

28 Jun 2026

Tala

They’ve updated the hotel since I last was there so it’s quite nice now. The AC in the room was very loud but it worked well.

Clean rooms, comfy bed and friendly staff!

Self

8/10

Excellent

27 Jun 2026

Erin

Slightly outdated hotel, but kept in good shape with comfortable beds. Good breakfast hours with some hot plate options. Neighborhood is nice during the day, but less than desirable in the evening. Locked gate parking available.

Family_with_children

10/10

Exceptional

27 Jun 2026

Patrick

We really enjoyed the hotel. Clean, new, good breakfast. Staff were friendly.

Friends

10/10

Exceptional

27 Jun 2026

Youssef

Great location near public transportation. Very helpful and friendly staff. Good breakfast buffet.

10/10

Exceptional

27 Jun 2026

melinda

This hotel is walking distance to shops and restaurants, the best part was the FIFA
Fan festival was just across the street! That was a bonus! Overall the hotel was clean, comfortable with good breakfast, plus free shuttle to the port which was only 10-15 minutes away. Free one way shuttle to downtown as well. Will definitely recommend stay in this hotel. We booked 2 rooms for a family of 7 with a 4y/o kiddo.

Family_with_children