Name: Coast Coal Harbour Hotel by APA
Address: 1180 West Hastings Street, Vancouver, V6E 4R5, CA

8/10

Excellent

02 Aug 2026

Andrew

Our check in time was 4pm. We tried calling at 2pm for the possibility of early check in, but after being on hold for 30 minutes hung up. When we arrived at 4pm we were told our room wasn’t ready and they’d text us when it was. There was a big crowd in the lobby obviously under the same circumstances. I asked if we could get a comp’d drink in the restaurant while we waited and a room magically was available in 5 minutes. This wasn’t a reason for a negative post because the situation was handled to our satisfaction. Rooms should be ready at the 4pm check in though. Besides the overcrowded pool/spa everything else was great. Shout out to charging our electric vehicle while parked!

10/10

Exceptional

02 Aug 2026

Christina

Check in was quick with polite staff. Our room was upgraded and had a beautiful view of the harbour. The room was clean and the bed is comfortable. We appreciated the little touches like the fancy toilet seat and the room lighting/drapery system. The location is excellent to the seawall and Stanley park, as well as to restaurants and popular sites (Gastown, Robson street, Waterfront). We will definitely be back.

10/10

Exceptional

01 Aug 2026

Breana

The hotel was lovely, with Japanese hospitality touches that made the stay that much more enjoyable. Hotel is really well located, just a few blocks to walk the water front either to Stanley Park or Gastown. Would absolutely stay again.

10/10

Exceptional

01 Aug 2026

Dale

Great stay. Great location. Walking distance to everything.

10/10

Exceptional

01 Aug 2026

Pushpinder

We stayed 2 nights.
Beautiful room - modern & so clean. Central location.
Would definitely stay again!

8/10

Excellent

31 Jul 2026

Cameron

Great location

10/10

Exceptional

31 Jul 2026

Erin

It was disappointing there was no business centre and the staff were unwilling to allow me to use a meeting room for 30 minutes to take a private call that I could not take in my room.

2/10

Poor

31 Jul 2026

Liliet

Very disappointed experience. Especially the flexibility of the hotel management in refunding after flight cancellation happened for unforeseen situations.

8/10

Excellent

30 Jul 2026

Geraldine

Clean rooms, bright and spacious. Good nights sleep as quiet. Would have been good to have bottles of water in the room.

8/10

Excellent

29 Jul 2026

Traci

N/a

10/10

Exceptional

29 Jul 2026

Soomal

Very clean room

8/10

Excellent

29 Jul 2026

Dean

Great location.

10/10

Exceptional

29 Jul 2026

Elizabeth

My cousin and I have stayed here before a couple of years ago. Their staff are very nice at the front reception, even at the restaurant and the spa as well. We never had problems checking in and out. Both times we stayed here, we arrived about an hour or two early and both times they were able to accommodate and check us in right away. Also, the bidet and heated toilet seat is a plus ! Will definitely stay here again :)

10/10

Exceptional

28 Jul 2026

Ali

Very clean, highly recommend. The staff was very friendly.

10/10

Exceptional

26 Jul 2026

Lucia

Good location, modern, clean, has a good restaurant.

10/10

Exceptional

25 Jul 2026

susan

Great location near trains and restaurants.

8/10

Excellent

24 Jul 2026

Craig

Nice location and rooms

10/10

Exceptional

24 Jul 2026

Mandana

I recommend staying at this Hotel. Walking distance to cruise terminal and attraction buses for exploring the city and attractions

10/10

Exceptional

24 Jul 2026

Sisse

All I all very good. Starting with early check in after landing early morning from Hawaii. Grateful. Thanks

10/10

Exceptional

23 Jul 2026

Chia lin

Clean staff are friendly great location

10/10

Exceptional

23 Jul 2026

Raylee

Great hotel. Clean and great location.

10/10

Exceptional

22 Jul 2026

Gary

I enjoyed my stay, however my room 1404 had limited views.

6/10

Pleasant

22 Jul 2026

Alina

Sewage odour from the bathroom which worsened with use of bidet.

10/10

Exceptional

22 Jul 2026

Franz

Great location, clean room, comfy bed, great view

10/10

Exceptional

22 Jul 2026

Penny

We had an amazing view in the 18th floor facing the harbor. Very spacious suite and the best views of the sunrise.

10/10

Exceptional

22 Jul 2026

Robin

Great property! We stayed one night before our cruise to Alaska. The hotel was within walking distance of the cruise port. There was ample restaurants & sightseeing opportunities. The staff was nice & very helpful.

10/10

Exceptional

21 Jul 2026

Sophia

Excellent!

Self

10/10

Exceptional

21 Jul 2026

manuel

Es un buen lugar para hospedarse se puede caminar lugares desde allí Y el precio es bastante competitivo

Partner

10/10

Exceptional

20 Jul 2026

Aren

Great location

10/10

Exceptional

20 Jul 2026

Mariah

That the staff was very helpful. Also a great location. Busy!

Business

10/10

Exceptional

20 Jul 2026

Yan

Clean , good view

10/10

Exceptional

20 Jul 2026

Isabel

Great staff l, convenient location, was happy our choice

Family_with_children

2/10

Poor

20 Jul 2026

Sergii

Unprofessional registration process and very disappointing service. At check-in, the receptionist refused standard payment and security validation methods like a regular terminal pre-authorization or a cash deposit. Instead, he made improper demands regarding our payment method, falsely claiming it was a legal requirement.We were initially denied check-in, and the representative refused to provide a written rejection. His hostile behavior only shifted after we escalated the issue, mentioned contacting customer support, and began documenting the interaction. He then completely changed his story, claiming there was a 'misunderstanding.' This sudden shift was highly suspicious and unprofessional.To make matters worse, the breakfast here is severely overpriced for a very poor selection of food. The scrambled eggs tasted terrible and had a very unpleasant aftertaste. The overall service quality was substandard and far below expectations. Rooms was very good and had a great view, pool was ok.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

David

Front desk people were all amazing. Got us an early check in and great information on restaurants and sites

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Jennifer

Great Hotel, especially if you are cruising, you can walk right to the port!

10/10

Exceptional

18 Jul 2026

Thomas

View from my room was incredible! Japanese owed or at least inspired. Room design was simple but elegant. Bathroom included a Washlet toilet with a build in bidet with settings to control seat, water and dryer temperatures. Hotel was a 5-10 minute walk from the waterfront. Would definitely stay there again if I have the opportunity

Self

10/10

Exceptional

16 Jul 2026

Michel

This is an excellent and very well located dog friendly hotel.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Madeline

We stayed there for our wedding. We loved it!

Partner

8/10

Excellent

14 Jul 2026

Susan

This hotel was great for walkability. More than adequate but not exceptional.

4/10

Poor

12 Jul 2026

Jaime v.

4 rooms and asked for checkout at 2 pm for 1 room and were denied. Very unprofessional and ungrateful staff

Friends

10/10

Exceptional

12 Jul 2026

Ngoc

Always my favorite place to stay in Vancouver. Location is quiet but close to everything.

Family_with_children

10/10

Exceptional

10 Jul 2026

Jeff

The rooftop pool was awesome for my kids and the location was perfect to enjoy Stanley park and all surrounding areas

Family_with_children

10/10

Exceptional

09 Jul 2026

Andrea

Fantastic. No complaints

Partner

8/10

Excellent

09 Jul 2026

Gary Edward

Very nice hotel. Close to Canada Place. Would book again

Family

10/10

Exceptional

09 Jul 2026

Jacob

All was good.

10/10

Exceptional

09 Jul 2026

Megan

It was a great location, was nice an quiet even with the FIFA watch parties and matches happening in Vancouver. Nice, safe location close to restaurants and stores.

Self

10/10

Exceptional

08 Jul 2026

Matthew

We're arrived early before check in, but the staff let us got our room early. The room was clean. We're happy with this hotel.

Family_with_children

10/10

Exceptional

08 Jul 2026

Cuc

Clean room

10/10

Exceptional

06 Jul 2026

Tammy

Comfortable bed in a quiet room with an amazing view of the harbor. Would definitely stay there again. Excellent location with many restaurants and retail walking distance

Partner

10/10

Exceptional

06 Jul 2026

Sandra

Beautiful property

10/10

Exceptional

05 Jul 2026

Andre magnani ramos de

Great location!!

Self

10/10

Exceptional

05 Jul 2026

MOHAMAD

We’re visiting from Michigan, 🇺🇸 and loved it there. Clean place, friendly staff, delicious food and a great location near the harbor. Very well maintained and it’s very much worth it. Thank you.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Katherine

Outdoor hot tube pool at bottom of hotel. Good location

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Larry

Highly recommend

Partner

6/10

Pleasant

02 Jul 2026

Mavis

Y

10/10

Exceptional

24 Jun 2026

Myrlen

We only stayed 1 night. Stay was great.

Friends

10/10

Exceptional

22 Jun 2026

Rene

My stay at the Coast Coal Harbour Hotel was Wonderful. The staff are exceptionally friendly, and the property is very well maintained. The location is fantastic and within walking distance of some of the best attractions in Vancouver. Restaurants, cafés, pharmacies, food courts, and shopping options are all nearby.

The rooms are cleaned daily, and each room features a modern toilet with electronic bidet functions for added comfort. If possible, request rooms ending in 14 or 15, as they offer beautiful views of Coal Harbour. One thing to note is that the hotel does not provide complimentary bottled water during your stay.

Breakfast is not included, but the hotel restaurant offers an all-you-can-eat buffet with fruits, juices, coffee, fresh pastries, deli items, cereals, and waffles ($30 per adult, $15 for kids). There is also an à la carte menu if you prefer something different. I highly recommend the Eggs Benedict (“Bennys”)—you can’t go wrong with them!

The hotel offers valet parking only ($ 45 per night), but the service is very convenient. Getting your car is quick and easy, and even if you simply need something from your vehicle, the hotel staff will gladly retrieve it for you.

The gym is nice and clean, and drinking water is available at all times, both in the gym and in the lobby. The outdoor pool area also includes a hot tub that works perfectly. This is the only part of the property that doesn’t quite match the rest of the hotel’s modern facilities.

Family_with_children

10/10

Exceptional

22 Jun 2026

Loni

Loved the location. Walking distance to lots of areas downtown and Stanley Park. Clean, well kept rooms!

Partner

8/10

Excellent

22 Jun 2026

Paulina

I stayed for a very short time, but the room was very comfortable and clean, the location is amazing, and the views are nice too.

Partner

10/10

Exceptional

19 Jun 2026

Veronica

Perfect location, very pleasant personal. Clean and spacious room.

Partner

10/10

Exceptional

18 Jun 2026

Gabriela

The staff was excellent. Very friendly and helpful. The pool is a standard hotel pool. (small)

Family

10/10

Exceptional

17 Jun 2026

Lawrence

Great stay

8/10

Excellent

14 Jun 2026

Sahaer

Location of this hotel is amazing. We were a 5 minute walk to the train, multiple restaurants and cafes, Canada place, etc. Overall, the property was nice, well kept and the staff was great.

Family_with_children

10/10

Exceptional

10 Jun 2026

Derek

Great stay, lovely room , and clean.
Also nice and close to walk to Convention Centre, and so nice having our dog stay with us.

Family_with_children

10/10

Exceptional

09 Jun 2026

Pamela Gail

Josephine was a great housekeeper and the concierge (I didn’t get his name) was super helpful

Family

10/10

Exceptional

07 Jun 2026

Carolyn

This was a great hotel while we waited for our cruise. Friendly staff, clean and convenient to lots of great sites.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

TAKEESA

Great location

8/10

Excellent

04 Jun 2026

Barbara

We only stayed one night as we were leaving on a cruise the next day. Bed was comfortable and room was clean. Staff at front desk was helpful

Friends

10/10

Exceptional

02 Jun 2026

Erika

Great location for walking to explore. Gorgeous rooms with a great view. Outdoor pool was clean.

Partner

10/10

Exceptional

01 Jun 2026

Corrie

The staff is exceptional, especially the front desk personnel (e.g. Salsa) and the room was extremely clean and well equipped. Breakfast both days was very good. We would stay again in a heartbeat. Thank you for the wonderful hospitality.

Partner

6/10

Pleasant

01 Jun 2026

Danielle Nicole

it was alright but things out of date and not super clean like the shower

Friends

10/10

Exceptional

01 Jun 2026

Shelane

We loved our room the bathroom amenities were great the bed was comfy we lucked out and had a beautiful balcony, sat out there and enjoyed the sunshine, the staff were all very friendly and helpful with great recommendations to see around the city

Partner

10/10

Exceptional

31 May 2026

sushil

Clean, great staff and fabulous location

Partner

10/10

Exceptional

31 May 2026

Audley

Spacious accommodation

Partner

10/10

Exceptional

31 May 2026

Joseph

Great location! Updated rooms! Friendly staff! Highly recommend!

Self

10/10

Exceptional

30 May 2026

Susan E

great location, modern hotel, friendly staff

8/10

Excellent

28 May 2026

Rachel

Room was clean with a great view. Pool area had limited

10/10

Exceptional

28 May 2026

Sundeep

Stayed as a group for a corporate trip. Great hotel! We used the meeting rooms and the service was great there as well.
Very reasonably priced parking compared to other hotels in the area.

Business

10/10

Exceptional

28 May 2026

Natalya

We had a great stay at Coast Coal Harbour in Vancouver. The location is excellent-very convenient and close to everything. We especially enjoyed being so close to the seawall for walks.
The staff at reception were extremely friendly and helpful throughout our stay. Any questions or requests we had were addressed immediately, which really enhanced our overall experience.
Our room was clean, well maintained, and comfortable. It was clear that the property is very well cared for.
We only used the restaurant for breakfast, and while it was fairly simple, it was enjoyable- especially with the discount we received through Expedia.
Overall, a very positive experience, and we would definitely consider staying here again.

Friends

8/10

Excellent

27 May 2026

Brian

It was convenient location. Clean building and helpful staff. The breakfast was OK

Partner

10/10

Exceptional

27 May 2026

Kaitlin

Very comfortable and clean hotel with great staff. I particularly liked that they were able to do an early check in where you do all your check in and can drop your bags then they will text you when the room is ready, and then you can just pick up your keys! This made it very easy to enjoy the city after arriving in Vancouver early in the day. Everyone who worked at the front desk was very friendly and helpful, and the location is great for getting to tourist attractions and enjoying downtown vancouver.

Family

10/10

Exceptional

26 May 2026

Araceli

Nice staff very helpful

Family

10/10

Exceptional

26 May 2026

Tobias

Very lovely staff and beautiful rooms. We were lucky enough to be upgraded and it really felt special. Thank you we will be back

Partner

10/10

Exceptional

26 May 2026

Christine

The staff was so helpful, valet was convenient and quick, the rooms were nice, and the hotel is in a good area. The bidet was different but not sure if staff clean the actual bidet itself bc it makes the bathroom smell like pee, a little bit. The amenities- gym, pool, hot tub are nice but pool and hot tub definitely need to be cleaned. Overall we enjoyed our stay, our room, the staff, and hotel and would definitely go back again or recommend it to others! The smell or the pool didn't really bother us but just noting it here.

Family

10/10

Exceptional

25 May 2026

Christina

1

Friends

10/10

Exceptional

24 May 2026

Pin Ling

😜

10/10

Exceptional

24 May 2026

Rebecca

Great location and wonderful view from our room.
It was clean and tidy.
Staff were friendly and welcoming.
Lovely hotel to stay and would stay again.

Partner

10/10

Exceptional

24 May 2026

Clara

Central hotel. Great location to attend the Web Summit. Staff were friendly and helpful.

Business

10/10

Exceptional

24 May 2026

Hiroto

The atmosphere has become younger since the leadership changed from the previous generation to the new one. However, I feel it’s not good that employees seem to be waiting passively. It would be better if they took more initiative, stayed organized, and worked together as a team to take care of the guests. This sense of teamwork felt weaker compared to the previous owner.

My wife said the new bed was very comfortable, and I agree. Also, although I understand that the tap water is drinkable, it would be great if you could provide complimentary bottled water in the refrigerator every night for the number of guests staying.

There is no shop in the lobby to buy small items like bananas or snacks, and there aren’t any nearby stores either, which is inconvenient. In addition, there is no spin dryer for swimsuits, which makes things quite difficult.

If these points could be improved, I think the hotel would feel even cleaner, more comfortable, and the overall atmosphere—which is already getting better—would improve even more.

Thank you so much!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Maria Regina

Close/ walking distance to mall, restaurants, cruise port.
Very centralized location

Partner

10/10

Exceptional

22 May 2026

Sanford

The front desk staff were welcoming and wonderful throughout our 3 night stay. Very helpful directing us.