Divya Sutra Suites on Robson Downtown

Canada , Vancouver-BC
VANCOUVER, 1431 Robson Street
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100 reviews shown

10/10

Exceptional

28 Mar 2026

Candy

Huge room, two queen beds, dining area, full size kitchen, balcony and parking available in an excellent area of Robson Street, downtown Vancouver.

Family

8/10

Excellent

27 Mar 2026

Rod

Felt safe. Good restaurants within walking distance. Beds good

Partner

10/10

Exceptional

26 Mar 2026

Holly

Loved staying here! The room was soo spacious & had everything you’d need in the kitchen. Our puppy also had a great time & the staff at the front desk were extremely welcoming & friendly. Great location on Robson, very much recommend

Pet

4/10

Poor

24 Mar 2026

Jamieson

It was what it was, cheap and beat up.

Friends

10/10

Exceptional

24 Mar 2026

Matt

Yes

Partner

8/10

Excellent

24 Mar 2026

Gerald

Awesome place

10/10

Exceptional

23 Mar 2026

Isaiah Ben

Great place close to everything

10/10

Exceptional

21 Mar 2026

Jeremy

Visible ocean. Clean, quiet and awesome for the price. Dated but practical

2/10

Poor

20 Mar 2026

Socrates

I have stayed at this hotel several times over the years. It has undergone a few rebrandings, as it is now. I have always appreciated that it is a budget hotel with a kitchen to save some $ making breakfast in the room. However...

When I received my confirmation for this stay there was a disclaimer that the hotel is under renovation but no work is done after 5pm. At 9:10pm workers were using a hammer drill to drill into the plaster wall between my room and the next. Of the four rooms on my floor, two were under renovation and there were at least three workers working at 9:10pm. I called down to the desk and she said there were no renovations going on. Eventually the front desk person came up and was surprised to see and hear the construction. After contacting management she assured me it would stop within 10 minutes. While the hammer drilling did stop, work continued well into the night. Pounding. Doors opening and slamming. Rustling plastic.

There was no heat in the room either. They have installed mini-spilts but no warm air ever comes out. Had the temperature up high and waited more than an hour. Ended up sleeping in my long underwear, a long sleeve T and a toque.

The next morning when I tried to cook breakfast, the stove was not working. I called down to the front desk and she informed me that in the "terms of service" there is a $30 fee to turn the stove on.

One of the worst stays I've had. And I'm a budget traveler with pretty basic needs. I won't ever be back.

10/10

Exceptional

20 Mar 2026

Omar

Everything was good, worth it

Self

6/10

Pleasant

19 Mar 2026

Louise

I booked this hotel after my son had an operation, I decided on the penthouse suite as it said it was one bedroom with a kitchen….
This room was one room with 3 beds. It’s kitchen was terrible, a small unit in the corner of the room with a coffee maker a small countertop oven that I was told if I used it there was a surcharge of $25 and a microwave… if I used the crockery and did not wash it up there would be a $25 surcharge, now I have no problem tidying up after myself at all and washing up, a facility I needed as my son had a broken jaw and had to have everything liquidised. But to my dismay there is no sink!!! I had to wash up in the sink in the bathroom or the bath right next to the toilet!!! This is not acceptable at all! I did ask the staff exactly how they expected you to wash up when there was no sink!! Plus then you have to think the crockery that is there has all been washed up in the bathroom too! And we all know the fecal matter that would be in the air when you flush the toilet is not something you want around your plates and knives and forks! Hasten to add we did not use any of the crockery!
The location is fantastic, as to the room I was massively disappointed!

10/10

Exceptional

18 Mar 2026

Angela C.

Cozy comfortable room

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Cindy

Decent play to stay!

2/10

Poor

18 Mar 2026

Ziyar

it says it has kitchen but you have to pay for everything basically it’s just bed

6/10

Pleasant

18 Mar 2026

Astrid

The overall condition of the room was cery dated(I would say seventies and eighties), especially appliances and furniture. However the bed was comfortable. We stayed 6 days and even upon our request to clean the room the sheets were never changed, bathroom not cleaned.. We had to run after clean towels and face cloths.. Windows and patio door do not close entirely so noise and cold from the outside came through. The staf was very friendly though and location perfect.

Friends

4/10

Poor

17 Mar 2026

shawn

This hotel is some floors of an older building. I’m not sure what they used for photos in the Expedia ad, but I did not recognize anything from the photos when I arrived at the hotel. The check-in experience made me feel like a criminal with all the information and ID requirements for every person staying in the room. I would not stay at this hotel again.

Family

10/10

Exceptional

17 Mar 2026

roberto

Very clean place

8/10

Excellent

17 Mar 2026

Valentin

Staff are nice, room was clean good location

Partner

10/10

Exceptional

13 Mar 2026

Michel

Well priced, condo/apt style.

Self

10/10

Exceptional

12 Mar 2026

Stephen

Loved the suite, it’s an older hotel that they are in the process of renovating. I had one of the penthouse suites last night and I really enjoyed it. I sat in the jet tub when it was raining and when it wasn’t I sat on the patio and looked at the city lights and harbour views :) well worth the stay !!!

4/10

Poor

12 Mar 2026

Jess

This hotel was not what was pictured or advertised online. It’s also on its third rebrand, which was very odd and made finding it hard and there was no signage for the name we booked?

Our queen 1 bedroom w kitchen was two double beds in the main space with the bedroom w the queen bed locked. It would cost extra to unlock the bedroom. The stove also could not be used without paying extra.

Nothing felt clean, there was dirt covering the floor and hair and stains on the beds and towels. New towels also had stains.

Certain floors smelled horribly of cigarette smoke that could be smelled when the elevator door opened.

We tried to talk to Expedia and the hotel manager about getting a refund and the manager could not be reached despite multiple attempts. We ended up going out to buy new blankets to put on top of the beds to sleep on when it became clear the front desk staff could not refund us, and we could not speak to the manger. We also purchased cleaning supplies and deep cleaned the space, including cleaning baseboards, mopping the floor, cleaning fixtures and the shower. They did offer to come clean the room again, but by that point it was hours after we had brought up our concerns. It seems there was only one person working at the time, and cleaning definitely wasn’t her job, so I understand the delay as she must have been very busy.

There was also an altercation on the floor we were on and we were worried for those people’s safety.

Partner

2/10

Poor

10 Mar 2026

Shafraaz

I stayed here twice. the first time was ok, although there was a strong paint thinner or some sort of solvent smell near the entry of the room. i did not complain. the second time, i was charged for a "stained body towel" which i did not create. The hotel would not reverse this ridiculous charge, therefore they will not see me staying there again.

Self

2/10

Poor

10 Mar 2026

Trenton

Honestly had a terrible time, the hotel is very cheap we came cause there’s a smoke teriyaki event and because we smelled coming back they charged 250 dollars. The front desk are nice but there’s a little lady I think she’s the manager, she’s extremely
Rude. I’m going to have to dispute my credit charge because we certainly did not smoke in the room. Very unacceptable behaviour from staff.

6/10

Pleasant

09 Mar 2026

Chantelle

Rooms were clean, but smelled of cigarette smoke. The location was great for walking.

Partner

2/10

Poor

09 Mar 2026

Chris

Absolutely the WORST customer service I've ever encountered. I'm appalled, honestly.

10/10

Exceptional

08 Mar 2026

Boris Ngube

Top notch

10/10

Exceptional

07 Mar 2026

Sandeep

Great customer service and beautiful place to stay.

Friends_and_family Friends

10/10

Exceptional

06 Mar 2026

Sandy

Great location!!

Self

10/10

Exceptional

05 Mar 2026

Steven

Clean and practical

Self

8/10

Excellent

05 Mar 2026

David

There were plenty of shops around us, great walking through neighbourhoods. Loud in this area of the city, but not the fault of the hotel.

Good price, staff was accommodating. The kitchenette stove was broken and it lacked plates/bowls, but the place was small, but a good choice while staying downtown.

2/10

Poor

03 Mar 2026

Elisa

Would never stay again, my partner and I travel a lot. I use my hotels app and we use his credit card to pay. Would not let us check in because the reservation was under my name but we wanted to use his card. Despite us both being there with ID. I understand if they have a different policy but that should be clearly stated when booking. It felt almost impossible because you couldn’t just change the reservation as it had passed check in time. Thank goodness for the Hotels.com workers who helped us check in because they called the hotel. We had a room with a kitchenette with a full stove and oven. Perfect we thought we could save some money and meal prep. Went and bought groceries only to find if you want to use the oven that’s an extra charge. Again that’s fine but maybe make that clear. It was advertised that it was included no where did it mention there was an additional fee for that or cutlery! Not even any signage in the room stating that we found out because I called the front desk to say it wasn’t working and was told then. The room itself was spacious clean and nice but all this extra nonsense made it a very stressful and non enjoyable experience. Will never return

10/10

Exceptional

02 Mar 2026

Jane

Amazing hotel with fantastic views! Staff were extremely professional and helpful. Prices are super reasonable for the location. Would highly recommend.

Friends

6/10

Pleasant

02 Mar 2026

Melissa

The room was excellent, the staff were fabulous however I it's been over a week now and I still haven't received my deposit back from them which is odd. They say it's on my banks end which is weird because I usually get my deposits back next day...this Is only issue I have..I hope I get it back soon $150 is alot of cash

Self

8/10

Excellent

01 Mar 2026

Victor

Everything was nice and clean. Staff was amazing!

8/10

Excellent

28 Feb 2026

Kathryn

Nice clean hotel in a convenient location - kitchen amenities were as stated although could use more outlets (4 appliances 2 outlets). And a dresser or something with drawers would be very appreciated for a longer stay. Staff were all friendly and helpful.

Family

10/10

Exceptional

27 Feb 2026

Kahea

Very tidy

Friends

10/10

Exceptional

27 Feb 2026

Matthew

Staff were super friendly/helpful, and the room was excellent.

Business

2/10

Poor

26 Feb 2026

Chelsea

Small
Poor paint job chipped paint
Scratched up floors
Old curtains that wouldnt open or close properly they kept sticking
Patio door wouldn't open or close properly kept sticking as well
Beds and pillows were uncomfortable
Old appartment building with a hotel name on it
Not worth what we paid at all

8/10

Excellent

26 Feb 2026

Shafraaz

clean room, nice staff, great location

2/10

Poor

25 Feb 2026

Jason

Dont book this hotel, tried

10/10

Exceptional

24 Feb 2026

Tara

Staff went out of their way to help make parking my giant truck accessible, even late at night. Above and beyond service!

Pet

10/10

Exceptional

22 Feb 2026

Mario

Great stuff. Thank you guys. I’ll come here again

10/10

Exceptional

21 Feb 2026

Brad

Great staff and helpful staff
Easy walking distance to seawall and activities.

Partner

6/10

Pleasant

20 Feb 2026

Vanessa De La Caridad

Staff was very nice and location it’s good enough. However, there could be a lot of improvement with the cleaning especially the bathroom. Found lots of hairs all over the toilet. Mentioned the inconvenience to the front desk and they cleaned again but didn’t seem that actually happened. The room is outdated. Vancouver is very expensive for what they offer. This was back in Nov so hopefully cleaning has gone better

Partner

10/10

Exceptional

18 Feb 2026

Gary

It was great to I couldn’t enjoy it more couldn’t use the laundry facilities couldn’t sleep in and check out at 11 all because I flew with Scamada (Air Canada or Carney air let the carnival begin cause they lost my bag but the five hours of sleep was great thanks good price for last minute

2/10

Poor

17 Feb 2026

Mary

Awful. Check in took forever and there’s no where to park while you do as you need a key to get into the parking garage. Parking was also $35 a night. We had to pay $25 to use the stove in our room this was not mentioned until we tried to turn it on. Our group had an allergy so part of why we picked this hotel was the kitchen. The room itself was clean enough but there was paint splatters everywhere including on the bedding. I’m not sure what detergent they use but everyone in my group was very itchy after sleeping in the beds or using the towels. The noise was also pretty bad you could hear anytime anyone flushed the toilet in other rooms. The entire floor reeked like a pet store. I will not be staying here again and for the price the quality of the room and extra charges were outrageous.

8/10

Excellent

17 Feb 2026

Carey

Room was ckean, friendly staff and great location. Would stay again.

Family

8/10

Excellent

16 Feb 2026

Dannika

Friendly and helpful staff, good location.

Leisure

10/10

Exceptional

15 Feb 2026

Krista

Clean room, bottle of sparkling wine for us on valentines day

Leisure Family

8/10

Excellent

15 Feb 2026

Catherine

The room we were given was spacious with a queen bed in a separate large bedroom and two double beds in the main room. The rest of the room had a dining area for four and as well as a sitting area. The kitchen was clean and had utensils and plates, etc for four people. The bathroom was clean and also well appointed.
The room needed some paint on patched areas and the fridge settings need some adjustments as everything in the fridge froze over night even after I moved the setting to a lower temperature.
Over all, my daughter and I had a good stay. The hotel is in an area that is very walkable and close to everything. I recommend this hotel and would stay again.

Leisure Family

10/10

Exceptional

15 Feb 2026

Ayushi

Room was spotless and front desk staff was very helpful! Check in and check out were easy.

Leisure Friends

10/10

Exceptional

15 Feb 2026

Garth

It was great

8/10

Excellent

13 Feb 2026

Timothy

Room clean, staff courteous.

10/10

Exceptional

12 Feb 2026

Jeffrey

Staff was great location good rooms clean and spacious

10/10

Exceptional

10 Feb 2026

gary

exactly as described

Leisure Self

10/10

Exceptional

10 Feb 2026

Kenneth

Great location Great price clean room great staff

Leisure Partner

2/10

Poor

08 Feb 2026

Scott

Didn’t even stay there staff was ignorant spent $100 and didn’t even get a key and no one from Expedia or the hotel has contacted me

6/10

Pleasant

08 Feb 2026

Wendy

When we booked in we were told it would be an extra $25.00/night if we wanted to use the stove. When we got up to our room there was a locked door in our room. I asked if we had an adjoining room and was told that it was a bedroom and if we wanted to use it, it would be another $25.00 per night.

Partner

8/10

Excellent

08 Feb 2026

David

Very clean and staff was good

2/10

Poor

07 Feb 2026

Gwungai

Lots of hidden fees

Friends_and_family Friends

10/10

Exceptional

06 Feb 2026

Craig

Comfortable, friendly staff—excellent location

Leisure Self

8/10

Excellent

05 Feb 2026

ferdinand

very clean room and nice

10/10

Exceptional

04 Feb 2026

sabeen

Excellent

Family

2/10

Poor

04 Feb 2026

Jeffrey

very gross mice in my room.

Business Self

2/10

Poor

03 Feb 2026

Larissa

The staff there is the must useless, they are rude and they gave out our room because we can in later as I could not find my ID's the concierge and manager made the whole experience worse, the did not gave any sort of resolutions, they basically told us to find somewhere else as they already gave out the room we already paid for. Worst hotel in Vancouver.

Leisure Partner

6/10

Pleasant

01 Feb 2026

justin

Terrible pillows. Questionable cleanliness. Excessive deposit for qualitt of rooms. All used furniture

Business_and_leisure Self

10/10

Exceptional

28 Jan 2026

Pablo

The room was super clean and organise. The staff super friendly and attentive. Very nice place to stay

Leisure Partner

8/10

Excellent

27 Jan 2026

Duncan

Room was clean, bed was comfortable, location was great and not noisy.

Business Self

10/10

Exceptional

25 Jan 2026

Scott

Staff. Room is good

10/10

Exceptional

24 Jan 2026

Bashaar

Always a great stay!

Leisure Friends

4/10

Poor

15 Jan 2026

Kari

Although the staff was incredible I couldn’t stay for the two nights I booked because of the noise of the elevator all night. The elevator is in the middle and all the rooms are situated on four sides of it so no matter what room you stay in you will hear the elevator. I gave up one of my nights without being reimbursed because I just could not sleep through the sound so moved to completely different hotel. The staff tried hard to accommodate me and I so appreciated them. They refunded both nights of parking which was above and beyond but they were powerless to cancel and reimburse me second night which I completely understand.

Business Self

8/10

Excellent

15 Jan 2026

James

The staff was nice. The room was super small, but it was expected for the price. All in all, the area was great. Dont have much complaints.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Eugene

Great balcony.. great location.. and the staff is super friendly.

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Kirsten

Super cute rooms, not sure why we were supplied an ice bucket but when we went to get ice we were told they don’t have ice machines. And also asked to downgrade our room and told no even tho it was off season and lots of rooms available. Other hotels offer this so won’t be back because of that.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Mohammed

Excellent

10/10

Exceptional

09 Jan 2026

Donabella

Staff and cleanliness

Leisure Friends

8/10

Excellent

05 Jan 2026

Sylvia

Room was clean and staff was fantastic.

8/10

Excellent

03 Jan 2026

Chris

Great view if up past the 4th flour

Business_and_leisure Self

6/10

Pleasant

03 Jan 2026

Clinton

Many rules to stay at this site. It’s out dated but was a huge room.

8/10

Excellent

01 Jan 2026

Julie

Good as description

Leisure Self

10/10

Exceptional

31 Dec 2025

T Michelle

Check in was seamless and easy and the staff were really frindly.

Partner

6/10

Pleasant

29 Dec 2025

sam

It was nice only thing is i think they should have another staff helping the nite front desk when we checked in we waited 20 plus mins for to be checked in no bell or anything to notify the hotel we just waited in lobby. Also the reason i found out why was the front desk person was goong to every room with other guests and bringing towels or amenities

Leisure Partner

10/10

Exceptional

26 Dec 2025

Sylvia

The room was clean and comfortable. The staff were friendly

6/10

Pleasant

26 Dec 2025

Yomna

As a family traveling together, we chose this place as one of the few hotels offering a shared space accommodating 6 persons. This claim turned out to be far from the truth. What was advertised as a Two Queen Bed Apartment that "sleeps 6 persons" turned out to be more like a two double bed suite that sleeps no more than 4 persons - and not very conveniently either. The bed size was definitely smaller than a standard queen bed; you couldn't even fit a toddler between two adults. Even with small kids, this made for very difficult and uncomfortable sleep arrangements.

Friends_and_family Family

4/10

Poor

26 Dec 2025

Simon

The room was well worn and the hotel seems to be used for parties. My three children were all asked for their drivers license at check in. It is an old long term stay hotel converted with really low end finishes.

Odd place. Would not stay again or recommend

Business_and_leisure Family

6/10

Pleasant

26 Dec 2025

Christian

Good for the price

Leisure Self

10/10

Exceptional

24 Dec 2025

Sharmin

Nice customer service

10/10

Exceptional

23 Dec 2025

Thomas

I was very pleasantly surprised when I unlocked my door into my room I had a double bed sweet and so there were two matrimony beds with a nice kitchen area full size fridge stove microwave Keurig coffee machine and to utensils and dishes and the place has been obviously newly renovated or at least my room which was 504 the floor was laminate and pleasant color the beds were very comfy the balcony though not that big head a nice view looking up Robson Street there are a ton of restaurants Etc all within the block and Beyond and Robson Street is one of the busiest shopping at pedestrian streets in Vancouver everything was wonderful and the people at the front desk where so helpful and friendly and if you need there is a Safeway store that's less than three and a half blocks easy walking blocks from the hotel

Leisure Self

10/10

Exceptional

22 Dec 2025

Anastasiia

Very good, thanks!

Leisure Friends

2/10

Poor

20 Dec 2025

Anthony

Our room was dirty, and our bed sheets were covered in blood stained sheets.
When I spoke to staff and asked for a manager, they were never available. When I finally spoke to the manager, she tried gaslighting me the entire time.
She’s arguably the worst hotel representative I have ever met.
We have travelled extensively around North America, and this was by far our worst experience ever!
She should be fired and never allowed to work in hospitality again.
But she did us a “favour” and didn’t charge us for parking! What a joke.

Partner

10/10

Exceptional

18 Dec 2025

Jane

Nice staff, clean spacious room and fabulous location

10/10

Exceptional

18 Dec 2025

Chris

The staff was amazing and the room very clean

Business_and_leisure

10/10

Exceptional

17 Dec 2025

Mike

Leisure Partner

10/10

Exceptional

13 Dec 2025

Walt

Staff were wonderful and accomodating

10/10

Exceptional

13 Dec 2025

Aman

Great Sevice

10/10

Exceptional

11 Dec 2025

XIOMARY

Great staff, great location

10/10

Exceptional

11 Dec 2025

Stacey

Was looking for a "home base" so that i could write my exam. I loved the studio apartment feel!! Just what i needed

Business Self

6/10

Pleasant

10 Dec 2025

Julius Rae Tizon

I am not happy that the $150 deposit is not released right after check out. All of the water bottles should be complimentary, not just two. There is no help to bring the luggages to the room.

Business Self

4/10

Poor

10 Dec 2025

Hilarie

Read the fine print. This place still requires a $100 credit card hold or $500 DEBIT cash hold! Be careful not to use the kitchen that is there in the room because they charge $25 PER DAY per use. They also charge you $10 per towel (doesn’t matter the size) if your a woman and wash your face and leave a little makeup (not lipstick) you’ll be charged PER TOWEL $10 because even if it washes off they claim they won’t be able to use it. We were called and offered room cleaning they never showed up. It’s a whole different name at the top of the building but it’s called Divya now maybe because of the awful reviews. Location was good but place was a bit outdated and they charge for everything. Ohh and if you to wash it’s $5 for soap, $5 for washer and $5 for dryer, not worth it. Just my opinion

Leisure Partner

4/10

Poor

09 Dec 2025

Karen

I would not have written a poor review even after sering how run down the place was (& street noise & kitchenette with no dishes) BUT then they kept part of my deposit because of small amount of dirt on the sheet!! Do they not wash all sheets?
I was very disappointed with this property.

Leisure Self