Name: St. Regis Hotel Vancouver
Address: 602 Dunsmuir St, Vancouver, V6B 1Y6, CA

10/10

Exceptional

28 Jul 2026

Roy

Staff were excellent. The room was very clean. The breakfasts were well done, and the service was unexpected. The bar and restaurant were excellent.

Friends

10/10

Exceptional

27 Jul 2026

Barbara

Lovely, peaceful rooms. Small and charming. Friendly, professional, and helpful staff. Convenient to waterfront, cruise port, subway

10/10

Exceptional

27 Jul 2026

Richard

While kind of pricey, this was among the very nicest properties at which we have ever stayed. Location was perfect for visiting this world class city. Nearly everything was walkable or easily accessed by bus. The room was spacious, and impeccably decorated and maintained. The finishes looked as new, and we had the feeling that we must have been the first visitors to have ever stayed there. Coffee service and toiletries were top of the line, the quality of the bedding was great. And, as a bonus, the breakfast in the lower level dining room was great. If we ever get back to Vancouver, the St Regis will be where we choose to stay.

6/10

Pleasant

26 Jul 2026

Ami

We emailed them our arrival information and requested an early check in .. unfortunately no response. Upon arrival we were advised they would text us as soon as the room was ready . No text recvd. After being up since early morning hours .. a response would have been appreciated.

10/10

Exceptional

25 Jul 2026

Erin

Very clean, friendly, great location and the included breakfast was a great bonus!

8/10

Excellent

25 Jul 2026

Rafael

Staff was great…………….

10/10

Exceptional

24 Jul 2026

John Douglas

We thoroughly enjoyed our stay at the St. Regis hotel in Vancouver, BC . The staff was exceptional, as they always greeted us with a smile and took care of anything we needed. The room was immaculate and the bed was very comfortable. The breakfast was excellent as it gave us many options. Overall, I would give the hotel high marks for providing great customer service.

10/10

Exceptional

24 Jul 2026

David

Breakfast included, staff excellent especially Lina! Full breakfast not a buffet.
Great location!

10/10

Exceptional

23 Jul 2026

Lina

Hotel is in a great spot, staff friendly breakfast was great too…..one odd thing tubs in room washroom are very deep but do have handles to grab on too. Anyone with hip problems might struggle. Otherwise fantastic hotel

8/10

Excellent

22 Jul 2026

Julie

L’hôtel est propre et très bon service. J’ai été déçue car aucun lobby pour prendre en verre et le restaurant est fermé.Nous n’avons pas été prévenu de cela , à 1350$ pour deux nuits j’aurais aimé le savoir.
Pas de frigo dans la chambre. L’hôtel est bien situé mais à ma prochaine visite je vais me rapprocher de Canada Place.
Le déjeuner est très bien service aux tables impeccable.

10/10

Exceptional

21 Jul 2026

Philip

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Self

10/10

Exceptional

20 Jul 2026

louis

This hotel was absolutely amazing, from the staff to the service and the room. 5+ stars!!

Partner

10/10

Exceptional

19 Jul 2026

Linda

The staff was very helpful and welcoming. Enjoyed the complimentary breakfast that was made to order and served hot.

Partner

10/10

Exceptional

18 Jul 2026

Lenore

Redone and right downtown

Family

10/10

Exceptional

17 Jul 2026

Karen

Beautiful hotel. Staff were excellent and helpful. Breakfast was excellent. Easy to walk everywhere from the hotel

Friends

6/10

Pleasant

17 Jul 2026

Daniel

Nice hotel, but older interior with a decent location

Partner

10/10

Exceptional

16 Jul 2026

Gail

Great central downtown location! Breakfast was outstanding. Highly recommend considering this property for your stay in Vancouver. Shout out to Won at the Gotham bar adjacent to the hotel for extending a nice welcome and making a terrific martini!

Self

4/10

Poor

14 Jul 2026

Juliette

I was excited to stay here because I’ve had great experiences at other St. Regis hotels, but unfortunately this one was a disappointment.

The biggest issue for me was the smell throughout the hotel. I’m not sure if it was the cleaning products they use, but there was a strong odor that I found unpleasant during our stay.

The staff were generally friendly and welcoming, which I appreciated. However, the breakfast was fairly limited and could definitely use more variety.

The location also wasn’t ideal for us. Our room looked directly onto an area where there were a number of people experiencing homelessness, which wasn’t the experience we were hoping for.

We ended up extending our trip in Vancouver by a few days, but instead of staying here, we chose to move to a different hotel. Overall, there are better options in the area, and based on this experience, I would recommend looking elsewhere.

Partner

10/10

Exceptional

13 Jul 2026

Elizabeth

Breakfast was great. Special requests were accommodated. Staff were very friendly. I would have liked a hot plate to keep the food hot. Bed was comfortable Room had all necessities.
Called taxis for you when needed.
Location for me was good. A short walk to restaurants and the water.
I have already booked my next stay.

Self

8/10

Excellent

13 Jul 2026

robert

Very convenient location
Staff very helpful and friendly
Full breakfast included
Room slightly small otherwise a great choice

Partner

8/10

Excellent

12 Jul 2026

Hiroko

The breakfast was included. I was happy that they packed breakfast with advance notice when we needed to check out early in the morning.

Family

10/10

Exceptional

10 Jul 2026

CANDACE

We enjoyed the breakfast menu selection and the quality of the food was spot on as well as the staff team was very pleasant. The room was clean upon arival, but during our 7 day stay the bathroom was not thoroughly cleaned and the toilet paper roll was not replenished. As there was a variety of coffee selection the tea selection only offered 2 options and wished there were more to select from since i am not a coffee drinker.

Partner

10/10

Exceptional

08 Jul 2026

Michelle

Excellent location. Front desk and concierge were so helpful. Breakfast was hearty and healthy.
Lind, Nimali and Anita went out of their way to ensure we had a great experience.
Thanks for a great stay during the World Cup

Partner

10/10

Exceptional

07 Jul 2026

Leslie

Great experience, excellent breakfast

Family

6/10

Pleasant

07 Jul 2026

James

The room was very clean and well kept. Bed was very comfortable. It's on a fairly noisy/busy street and has no parking. You have to pull into the alley next to the hotel to unload and if you need parking, that's extra ($50CAD + tax) and is underground in the neighboring building. There is no valet so you'll need to park yourself - which isn't a big deal. The staff were great and helpful but they really don't have an amenities. If you want to buy bottled water or soda you have to you have to go across the street to a drug store. There is no onsite dinner restaurant, where you could get a cocktail or dinner although there is a outside restaurant (Gothams) that has an entrance in the alley - but they are not connected to the hotel. We left fairly early in the morning, before breakfast so can't comment on that. All in all, a fine, cozy place - just expensive for what you get.

Partner

10/10

Exceptional

05 Jul 2026

David

The staff was very welcoming. Room was clean, the bed comfortable, and breakfast excellent. Only a 10 minute walk to the Waterfront Station where we caught the train to the Airport. They get a strong A!

Partner

10/10

Exceptional

05 Jul 2026

Anthony

Other than the Grinch like elevator (3 times too small) the hotel was very nice, with great breakfast.
Friendly staff, convenient to subway stations. Downtown!

Partner

10/10

Exceptional

05 Jul 2026

Victoria

Absolutely top notch in all regards! Well worth the price splurge. We were there three nights and this hotel absolutely made our trip! It’s very close to public transportation and downtown Vancouver attractions. It was a short Uber ride to get across the water to UBC and the museum there. Lots of good restaurants and right on this property was a very good restaurant called Gotham that again was well worth the price splurge for our first night. The full service included breakfast was something to look forward to every morning. The staff there were genuinely friendly and accommodating. Even though the menu was a little bit limited, that was OK because they let you rearrange some of the items to make your own order. Parking was very secure and we used the free EV charging for our EV automobile. I hardly recommend this hotel and cannot say enough good things about it!

Partner

10/10

Exceptional

04 Jul 2026

Sean

Great location and the staff was awesome. Will definitely stay here again

Partner

10/10

Exceptional

04 Jul 2026

Marcelo Ernesto

Modern and spotless room. Friendly staff always helpful with directions or getting a softer pillow. Great location in downtown and with plenty of transportation options.
Delicious breakfast with more friendly staff. It was a great stay, we loved it.

Partner

10/10

Exceptional

03 Jul 2026

Djamila

Clean room , helpful staff

Family_with_children

6/10

Pleasant

03 Jul 2026

Sydney

Staff is super helpful and friendly. The building and room were very clean and well-kept.

Location is central downtown and lots is within walking distance. We stayed during the World Cup, so it was pretty lively at night (as expected), and we could hear a lot through the windows.

With how much we paid, I had higher expectations. The shower head wasn't functioning smoothly (nor put on in the correct direction), the TV was old and the signal was spotty, the pillows were extremely uncomfortable, and the free breakfast started too late (7am) for an early morning flight.

Partner

10/10

Exceptional

01 Jul 2026

James

This is a wonderful property. The hotel is right downtown and close to everything we wanted to do.

The hotel is clean, nice big room, the hotel staff is A++. And if you need anything special they will help you out with whatever you need.

I'll certainly stay here again when I come to Vancouver

Partner

10/10

Exceptional

01 Jul 2026

Barbara

Perfect stay! Highly recommended! Staff was very attentive!

Friends_and_family Family

4/10

Poor

30 Jun 2026

Divina

I checked in on a Sunday with Daniela and the room was not ready yet so I told her I’m going to hop on hop off bus to tour the city. She said she can sell it also but she overcharged me. On Sundays-Mondays, the extra for the price is supposed to be $2 + $89 as the regular price, instead she charged me plus $4. I even told the hop on. Hop off bus and they said I was overpriced.
Upon checking out, the guy on the front desk was not too friendly but okay. The room was very clean and the cleaning lady was very accommodating when the first day I don’t want it clean as I’m just resting in my room. The room was overpriced I think but everything in Vancouver is very expensive.

Self

10/10

Exceptional

30 Jun 2026

Kelly

beautiful room very comfortable very clean, staff were very helpful advising us where to eat, breakfast was included but our flight was really early so we did not manage to have the breakfast. would highly recommend this hotel as location perfect everything was perfect

Partner

8/10

Excellent

30 Jun 2026

Michael

Very friendly staff that was helpful with directions, taxi service and smooth check-in. The included breakfast each morning was fantastic. It was not your cookie cutter modern hotel, it had character. Only downside was the traffic noise in the room. It was on a very busy intersection with lots of commercial traffic and the windows did not block the road sounds.

Family

10/10

Exceptional

29 Jun 2026

Larissa

We had an excellent stay! The staff was warm and helpful. To be honest, I was blown away by breakfast--I'm use to cold cereal and sadness at hotel breakfast, so the complex and health-mindful breakfast was brilliant. Set us off on a good foot for our adventure. We will certainly remember it when we're back in the area!

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Sandy

I had a nice, quick stay at the St Regis. It’s in a great location, very central and walkable to many restaurants. The room is on the smaller side which is what you would expect from a boutique style hotel. Bed is comfortable and room is clean. The room rate included made to order breakfast which was a nice bonus.

Self

10/10

Exceptional

29 Jun 2026

Anastasia

Hotel was very clean, staff were very friendly, always smiling and professional in their relating. The breakfast was great. Location very good easy access to tourist attractions.

Family

10/10

Exceptional

28 Jun 2026

Cindy

Great and friendly staff. Super clean and nice rooms.

Family

10/10

Exceptional

27 Jun 2026

Frank

The hotel was clean and well maintained. Room and bath appeared recently updated and remodeled. The staff were very attentive and friendly. The breakfast was delicious. We thoroughly enjoyed our stay.

Partner

10/10

Exceptional

26 Jun 2026

Daniel

Really great place to stay!!
The staff are amazing and professional. Check-in was great, the room was very clean and every detail was attended to. You could see that they pay attention to small details. Room while smaller than I’m used to had every thing we needed. Comfortable furnishings and a nice bed and bathroom. Staff was so attentive and the breakfast was excellent. Special thanks to the amazing front desk and bell person.

Friends

6/10

Pleasant

24 Jun 2026

Linzie

The hotel was fine overall, and the staff was friendly. However, we were disappointed that the property felt very old and dated, which wasn’t obvious when booking. There was also an unpleasant smell in the lobby/common areas when you walked in. The surrounding neighborhood didn’t feel very clean or inviting compared to other areas we’ve stayed in. It worked for our trip, but knowing these things ahead of time would have influenced our decision.

Partner

10/10

Exceptional

23 Jun 2026

Jen-Chi

Friendly and helpful staff, great complementary breakfast, convenient location to all downtown shopping, restaurants and attractions, easy access to the train to YVR.

Family

10/10

Exceptional

23 Jun 2026

Jessica

The location. The staff.

Self

10/10

Exceptional

22 Jun 2026

Leslie

Pricey with the World Cup happening but comfortable room and bed. Very nice breakfast. Great location. Helpful staff.

Partner

8/10

Excellent

22 Jun 2026

Holly

It was quite loud. Lots of street noise.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Beth

I had a wonderful stay at this lovely boutique hotel. The property was spotless, beautifully maintained, and perfectly located—making it easy to walk everywhere. What really made the experience special was the staff—everyone was warm, welcoming, and genuinely helpful. The breakfast was excellent, with a great variety of fresh options. I would absolutely stay here again and highly recommend it.

Self

10/10

Exceptional

20 Jun 2026

Marie Xenia

Clean room

6/10

Pleasant

19 Jun 2026

Fatih Dogan

This is a very old hotel and not kept up perfect. No general lounge area. Their breakfast area is very on basement and not ideal for breakfast. Room size is fine.

Family_with_children

10/10

Exceptional

18 Jun 2026

Greg

So friendly and cozy boutique

10/10

Exceptional

18 Jun 2026

David

The friendliest hotel I’ve ever been in in my life. I’ve traveled constantly for over 50 years.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Laurie

The room was very clean and the bed was very comfortable.
The staff were very friendly and helpful.The breakfast was very tasty and there were several options to choose from.
A gem of a hotel.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Brian

The staff was incredibly helpful and organized. Service and accommodation was excellent

Partner

10/10

Exceptional

15 Jun 2026

Amy

The St Regis was better than expected, especially being in the heart of downtown Vancouver. The location was perfect for getting around and walking to just about everywhere.

For a Historic building, the hotel was in pristine condition and beautifully updated. No expense was spared. The rooms were a good size and fine for the amount of time we spent there, no alot.

The breakfast which was included, was very good and plenty of food.

My only complaint would be the water pressure. It was not very good at all but the water temperature was very good.

Family

10/10

Exceptional

13 Jun 2026

Gary

Friendly staff , easy check in and check out. Wonderful breakfast! Clean room

Partner

10/10

Exceptional

12 Jun 2026

raymond

Staff at check in was very helpful and informative. The breakfast staff were pleasant and accommodating.

Partner

10/10

Exceptional

12 Jun 2026

Josephine

Hotel was clean and comfortable. Staff was friendly and professional. We asked for directions to various places of interest, restaurants, etc and the staff was very helpful. The \"included\" breakfast is amazing - several choices - and all were very hearty! Would recommend St. Regis Hotel to friends and family!

Partner

10/10

Exceptional

09 Jun 2026

Lisa

We arrived in town before check in time and they kept our luggage for us and then Carlos took our bags to our room once the room was ready. They were waiting on us when we returned.

Partner

10/10

Exceptional

09 Jun 2026

Patricia

From the moment we entered the property we felt cared for, not just managed but care for and about. Timeless type of care for all of our needs with the reputation of the St Regiss always being upheld if not exceeded.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Kristie

Great location

Partner

10/10

Exceptional

07 Jun 2026

Dreu

For a small hotel, they sure have a big heart and the intention to bring your hotel experience to the next level. From friendly staff ready to assist you, to their complimentary breakfast they have it all covered.

Partner

2/10

Poor

06 Jun 2026

Deena

The hotel has a horrible smell throughout. The rooms were extremely small.
Staff was great, but the hotel was not.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Brian

Our stay at the St Regis was very good, check in staff were friendly and helpful. The room was clean and comfortable. The location was good to get around Vancouver. Overall we had a lovely stay

10/10

Exceptional

05 Jun 2026

David

Great central location. Room/suite was spacious and very comfortable. Really enjoyed our stay.

Partner

10/10

Exceptional

05 Jun 2026

Elsa Milagros

Awesome!

Partner

10/10

Exceptional

04 Jun 2026

Sarah

Very nice hotel. Staff were helpful and friendly. 100% recommend.

Self

10/10

Exceptional

03 Jun 2026

Shelly

The hotel was very beautiful and quiet even though our room was in front with lots of traffic. The hotel staff was friendly and helpful. We loved that the breakfast was included. It was delicious. It's a hotel we would stay in again. We'll definitely recommend this hotel.

Partner

10/10

Exceptional

03 Jun 2026

Jessica

Perfect location where you can walk to so much. Staff are so friendly and helpful. Breakfast is phenomenal. Top hotel in Vancouver.

Self

10/10

Exceptional

03 Jun 2026

susan

Lovely hotel in a great location with exceptional customer service

Partner

8/10

Excellent

03 Jun 2026

Kerry

Only one bath towel in room

Partner

8/10

Excellent

02 Jun 2026

Elena

It was not our first time in St Regis hotel. We liked it in 2024 and decided to go there again when traveling in Vancouver. This time our room faced a busy street and the traffic was noisy since early morning. It is a historic hotel in downtown and the rooms are not big, but well maintained. The new shower is very impressive. The bed was comfortable. The breakfast in their restaurant is included. The location is great, close to shops and restaurants.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Bret

What a lovely hotel. Friendly and super helpful staff. They go out of their way to make sure you have all the assistance you might need. Best breakfast too! Loved our stay. Thank you staff of The St Regis

Family

10/10

Exceptional

01 Jun 2026

Nichole

Very clean and comfortable. In a good spot for walking and exploring the city before leaving on a cruise.

Partner

10/10

Exceptional

01 Jun 2026

Ully

The hotel is in a great location —about 10 to 12 minute walk to Canada Place, and around 25 minute walk to Chinatown. Breakfast is cooked to order —the options are limited but the food is delicious! We got the queen room —space is limited, but it’s fine for a couple of nights. I’d be back to stay here if we visit Vancouver again in the future. Though perhaps I’d choose a bigger room if I’m going to stay longer.

Partner

10/10

Exceptional

01 Jun 2026

Rob

Great location, vibe and staff. Very clean, large room and bathroom. Excellent bathroom amenities.

Partner

8/10

Excellent

01 Jun 2026

John

Nice hotel located centrally in the downtown area of Vancouver

Partner

10/10

Exceptional

31 May 2026

Nancy

Great location to walk to everything. Stayed a few nights before a cruise and was very happy with the room although 2nd floor did street noise. Breakfast was cooked to order with great options and very tasty. Many restaurants to choose from close by

Partner

10/10

Exceptional

31 May 2026

Katherine

Beautiful, clean hotel room with extremely comfortable bed and lovely spacious bath. Staff were friendly and helpful. Hotel is walking distance to a variety of shops and restaurants, an easy cab ride from the airport, and very convenient to the cruise terminal. Would definitely come back!

Family

4/10

Poor

31 May 2026

Nakita

Had to have a room change, bathroom was not the cleanest as I found hair in the tub. Landed early and front desk promised to call when my room was ready and did not. Limited towels provided. Rooms and upholstery need upgrading. Definitely not the customer service or quality of amenities that I am used to from the St. Regis.

10/10

Exceptional

31 May 2026

Christine

Lovely amentities in the room and great breakfast

Partner

10/10

Exceptional

30 May 2026

Gareth

Excellent hotel

10/10

Exceptional

28 May 2026

Sheeyee

Location is excellent in downtown Vancouver. Next to the subway station and walkable to Canada place. Hotel staff are friendly and helpful. Room is nice.

Partner

10/10

Exceptional

27 May 2026

Lynn

Excellent staff, terrific location and great rooms.

Family

10/10

Exceptional

26 May 2026

Michael

great location., friendly staff

8/10

Excellent

26 May 2026

Daniel

Great staff, great location, and a nice room that was elegant. Our sole complaint was the obnoxious six large TVs in the breakfast room that were set to news stations; no one was watching these screens, and if anyone wanted a news update, they could use their phones.

Partner

10/10

Exceptional

25 May 2026

Robert

Excellent hotel - great location, fantastic staff and AMAZING onsite breakfast included in their room rates. Our second stay and default choice for any future visits to Vancouver.

Partner

8/10

Excellent

24 May 2026

Sharan

There was a musty smell in the room

Family

10/10

Exceptional

24 May 2026

Venus

Staff were extremely nice and convey location.

Family

10/10

Exceptional

24 May 2026

Jeffrey

Awesome place to stay

Partner

10/10

Exceptional

23 May 2026

Tiurmaida

Staffs were friendly and welcoming and breakfast was great!

Family

10/10

Exceptional

22 May 2026

John Dennis

The entire experience exceeded expectations. A particular shout out to the staff and breakfast.

Partner

10/10

Exceptional

22 May 2026

Irene

The staff were super-helpful and friendly. We enjoyed the inclusive breakfasts.
The hotel is well-appointed, and is well situated in a great downtown location.

Partner

8/10

Excellent

22 May 2026

Mary

The hotel and staff were great. The breakfast was delicious and served to us. We were able to walk with our luggage to the cruise port since it was not raining. Our only complaint was the elevator was broken. We did receive a credit on our bill for this incovenience and the staff was very helpful in getting our luggage up and down the stairs.

Partner

10/10

Exceptional

22 May 2026

John

Nice front desk and Breakfast workers.

Partner

10/10

Exceptional

21 May 2026

RICHARD

Great location very comfortable well equipped hotel - great bar next door and staff all incredibly friendly and helpful