Name: Fairmont Waterfront
Address: 900 Canada Place Way, Vancouver, V6C 3L5, CA

Fairmont Waterfront

Vancouver-BC · Canada

900 Canada Place WayView location

100 reviews shown

10/10

Exceptional

28 Jul 2026

Farrah

Excellent location as we have events in Canada Place during our stay. A stand out memory was that our room stewardess beautifully fixed a bouquet of flowers in a vase, flowers we received during a show. Room service was also excellent. After a long day or before a busy day, you can rely in their room service for good meals.

6/10

Pleasant

27 Jul 2026

Zeeshan

Good location /Staff was very good /very clean /Rooms was ok but bit pricy according to room

8/10

Excellent

26 Jul 2026

Alexander

The staff were very friendly and the food from the Arc restaurant was excellent. The location is excellent if you plan to take a cruise from Canada Place. Also, a hop on hop off bus stop is located next to the hotel, making a city tour very easy.

6/10

Pleasant

24 Jul 2026

yan

The swimming pool is best

10/10

Exceptional

24 Jul 2026

Judi

Only in Vancouver for the night.Our room with a harbor view was so perfect. Staff, check in and location excellent. So easy to take the metro to the airport.

Loved the walk on the waterfront and to the Gaslight district.

10/10

Exceptional

23 Jul 2026

Jason

Very helpful, polite and knowledgeable staff. It was a pleasure to stay at this Wonderful Hotel. We will be back after our cruise

10/10

Exceptional

23 Jul 2026

Mark

Excellent hotel , had originally booked another but stayed at the airport fairmont so changed our booking
Amazing location and staff couldn’t do enough to assist us even helping with an early check in , airport taxi etc
Would highly recommend and will return

10/10

Exceptional

22 Jul 2026

Brooke

Loved everything about this hotel. It was close enough to walk to a lot of things and an easy uber from the rest. The gold level staff and housekeeping were exceptional. The breakfast with gold level is well worth the charge and so was the dessert time! Always love the fairmont! Thanks again!

10/10

Exceptional

22 Jul 2026

Stephen J

Great hotel

10/10

Exceptional

21 Jul 2026

Deborah L

Great stay and convenient to cruise port

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Faramarz

Our room was not cleaned on one of the nights and we had to remind the staff like two times and it was finally cleaned past 5 pm

Partner

10/10

Exceptional

15 Jul 2026

Mark

The bell staff was fantastic. The check-in staff not so much. We waiting 15 minutes while one staff was trying to solve another customer problem she never called for help. Finally another clerk came and checked us in. Then the room keys didn’t work. We had to get back in line to get new keys.

Partner

10/10

Exceptional

15 Jul 2026

Dachao

地方非常乾淨，而且坐郵輪非常適合

10/10

Exceptional

14 Jul 2026

Joanna

Staff was very polite and helpful

Partner

6/10

Pleasant

13 Jul 2026

Amit

The hotel is to the Fairmont standard. First time I stayed in a room that seemed less equipped.

No robe
No laundry bag
No coffee cups
No tea bags

All had to be called up. There is an expectation when staying at a hotel of this standard that all items will be in room.

I think parking should be less charge when bringing your own car.

Friends

6/10

Pleasant

13 Jul 2026

Dora

The carpet in our room was dirty, on one side of the bed there were finger nail clippings. Could have been they were short staffed. The staff was very nice at check in. We were paying a premium during our stay due to FIFA but it was disappointing

10/10

Exceptional

13 Jul 2026

Billy

I love this place I need to come back

Partner

10/10

Exceptional

11 Jul 2026

Stephen

Stayed in the “Gold” section of the hotel. Breakfast and snacks were good and the honor worked well. Saturday morning was a busy cruise embarkation day, but the staff functioned well. Great location to tour Vancouver and it’s right across the street from the cruise ship terminal.

Partner

10/10

Exceptional

10 Jul 2026

Kathleen

Front desk staff excellent

Partner

10/10

Exceptional

10 Jul 2026

Vijay Chhotalal

Waterfront clean property

Partner

8/10

Excellent

09 Jul 2026

Mark

Very nice hotel, great location, very busy, spent a lot of time waiting on elevators

Partner

8/10

Excellent

09 Jul 2026

KIM

All the staff from front desk, concierge desk, bell
desk, house keeping to staff at Arc Restaurant, are all wonderful. Thank you!

Family

8/10

Excellent

08 Jul 2026

Cherry

Clean overall. So far so good. Stay there for the game. About 20 mins walk to BC place

Family_with_children

6/10

Pleasant

08 Jul 2026

Christine

This hotel really makes you depend on them for everything. There is a nice fridge in the room but don’t you dare touch it or put your leftovers inside or you’ll be charged! Ridiculous to have a fridge filled with liquor top to bottom. There is also the up charge as soon as you walk in. For $150 more per day you can eat all your meals at the hotel. Again, they make you completely reliant on them for everything. I was on the 15th floor and could hear all the port sounds, including port authority whistles, cars, honking, boat noises, etc. I wanted to like this hotel but I would never stay there again. Would much rather stay in Yaletown or Kitsilano. Save yourself the trouble. Stay somewhere else with a mini fridge you can actually use and maybe even a microwave!

Family

10/10

Exceptional

07 Jul 2026

Michael

Expensive but great location if cruising

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

robert

The hotel and rooms were clean, and has great views.
Food court and pharmacy conveniently located in concourse level of hotel.
Walking distance to many restaurants
Friendly and helpful staff.
Special thanks to Anastasiia K at the reception desk, who provided amazing service.

Family

8/10

Excellent

06 Jul 2026

Catherine Nga Yat

Very convenient location and lots of things to do in the area.

Family_with_children

4/10

Poor

06 Jul 2026

Julien

After visiting Fairmont whisler, Fairmont express in Victoria and waterfront. This was not meeting Fairmont expectations on my opinion. Bad service at the pool, food was ok. Hotel room, bathroom counter was dirty, we could see the glasses spots, etc
Too expensive for the price

Partner

10/10

Exceptional

06 Jul 2026

Amy

Perfect location on the waterfront and easy to navigate to other parts of the city. Breakfast in the restaurant on property was excellent. Concierge did an outstanding job with supporting our foodie tour of Vancouver.

8/10

Excellent

04 Jul 2026

Paul

Beautiful hotel - the gardens and the interiors are all beautiful! We had great weather while we were there over July 1 so we also experienced the great fireworks over the harbour . The staff were very helpful and friendly. We enjoyed cocktails and light snacks when we first arrived from the ferry. The hotel is well situated as we took the city bus (#70) from the ferry and it stopped in front. We also took the bus #75 to visit Butchard Gardens ($6 round trip!)
It is on a great street for shopping and many different restaurants. We found fun places to watch the FIFA World Cup games. The hotel has a beautiful high tea which was popular while we were there. It is also expensive. There is a lovely high tea at the Butchard Gardens which is less expensive.
Our room was small - private as it is towards the back of the hotel. The bathroom was especially small with little room to move around. It was a small square shower stall across from the toilet. Most upsetting was an unexpected small ledge down from the bathroom to where the bed and sofa bed were. It was so sudden that caught me by surprise - even in daylight.

Partner

6/10

Pleasant

04 Jul 2026

Regan

The location was excellent and made it easy to explore the area, but the overall experience didn’t live up to what I expected from the Fairmont name. I booked this hotel because I had always wanted to stay at a Fairmont, so I left feeling a little underwhelmed.

The room was comfortable and nicely appointed, and the pool looked beautiful, although it was quite busy due to the hot weather, which was understandable. Unfortunately, the check-in process felt rushed and lacked the warm, welcoming service I was expecting. Throughout our stay, the hotel was also quite noisy, despite the posted reminders about quiet hours in the hallways.

For a hotel carrying the Fairmont name, I also expected a higher level of amenities and overall guest experience. We’ve stayed at several lower-priced hotels that offered more thoughtful touches and amenities, making the overall stay feel more enjoyable and better value.

We likely would have shared this feedback at checkout, but we weren’t asked how our stay was before we left.

While this experience didn’t meet my expectations, I wouldn’t rule out staying at another Fairmont property in the future. I’m hopeful this stay simply wasn’t representative of the brand as a whole.

Partner

10/10

Exceptional

04 Jul 2026

Lara Donelan

We had a great time at this Fairmont. We’ve stayed here several times. Clean, friendly staff and great food.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Raena

Outdoor heated pool with hot tub had exceptional views. Good location

Family_with_children

10/10

Exceptional

02 Jul 2026

KUHEN

Very nice clean good accessories

Family

6/10

Pleasant

02 Jul 2026

Elnaz

Great location but always very busy. Noisy hallways and expensive restaurants. Too many fees and charges. They charged us for two drinks while we only had one. Not worth the price you pay.

Family_with_children

10/10

Exceptional

01 Jul 2026

Giovanni

Top notch service!

Partner

10/10

Exceptional

01 Jul 2026

Luisa

The hotel is the perfect location, waking distance to the cruise on board.
Also near to free shuttle pickup for the Capilano Bridge Park, amazing place to visit. Underground floor there is a food court, a lot of variety of restaurants.
For 90 dollars per night per room , you can enjoy all day amenities in the launch room such as coffee, water, juice, tea, pastries, etc. I really enjoy my stay, nice and safe place. And left to continue vacations on the the Alaska cruise.

Family_with_children

10/10

Exceptional

01 Jul 2026

Henry

Clean

10/10

Exceptional

30 Jun 2026

mohammad

Best location to stay in Vancouver, very nice and clean hotel, pool was also awesome

Partner

10/10

Exceptional

30 Jun 2026

Zbigniew

Very well placed. Great breakfast

10/10

Exceptional

29 Jun 2026

Teena Joanne

Room was clean. Great outdoor pool and drinks. Renovated modern room. Overall great hotel in a fantastic location.

Family

10/10

Exceptional

29 Jun 2026

James

Excellent hotel with everything you want for a stay in Vancouver!

Partner

10/10

Exceptional

29 Jun 2026

Gregory E

Location was great!

Partner

10/10

Exceptional

28 Jun 2026

John

Perfect location. Amazing room.

Partner

10/10

Exceptional

27 Jun 2026

Shirley

My stay at the Fairmount Waterfront was a 5-star rating. Although I only stayed one night before boarding a cruise ship, I would likely come back for another stay in the event I am in Vancouver. BC again.

Family

10/10

Exceptional

27 Jun 2026

Irina-Maria

If I could, I would give the entire staff six stars. Every single person I interacted with from reception, to housekeeping, to the restaurant servers was exceptional. Everyone was warm, professional, genuinely welcoming, and always ready to help with a smile.

What impressed me most was how they made me feel. You feel genuinely pampered and cared for throughout your stay, without it ever feeling forced. It’s rare to experience such consistently outstanding service across an entire hotel.

Thank you to everyone at Fairmont Waterfront for making my visit so enjoyable. I would gladly stay here again.

Family

6/10

Pleasant

27 Jun 2026

Leslie Ann

The room was not in the best condition. I advised concierge of the issue and was moved to a different room. Given free breakfast coupon.

Family

10/10

Exceptional

25 Jun 2026

KENNETH LYNN

Great

8/10

Excellent

22 Jun 2026

Sheryl

A little dated but very nice hotel. Hotel restaurant was nice. Next time I’ll definitely ask for the bar menu which seems just as good as their fancy dinner menu, but more affordable. *Not as close to the cruise port as it looks on the map.*

Partner

10/10

Exceptional

22 Jun 2026

Kristina

Everything was perfect

Partner

10/10

Exceptional

21 Jun 2026

UMIT

We stayed there for 4 nights during WC 2026. The room was clean, the location is very convenient. Gym was okay, but the pool was nice. I'd consider staying there again.

Partner

10/10

Exceptional

19 Jun 2026

Craig

We only stayed for 1 night , pre-cruise, but we enjoyed every single moment. We had reserved a city view room , however at check in when the clerk heard it would be our first cruise she upgraded us to a beautiful suite with views of both the harbour and the waterfront. The next morning we had a lovely breakfast at Arc. We were very pleased with the quality and choice of the food and the excellent care given to us by our waitress.

Partner

10/10

Exceptional

19 Jun 2026

Karen

Beautiful location. Friendly staff, clean rooms and property.

Partner

10/10

Exceptional

19 Jun 2026

Mollie

Great staff and clean gym

10/10

Exceptional

19 Jun 2026

Ann

Amazing view. Great location. Very clean room. Highly recommend.

Partner

8/10

Excellent

16 Jun 2026

virginia

The view was amazing (harbor view). The actual room was a bit dated. The carpet had a big wrinkle down the center, and there weren’t enough outlets for 2 cpaps.
The roof deck pool was phenomenal as was the hot tub. Parking was convenient, but a little spendy. Location is great. Staff were very professional and polite.

Partner

8/10

Excellent

15 Jun 2026

Zoar

The location was amazing. We walked along the ocean with a great view of the mountains every morning. It was in front of the cruise stop so there was an influx of arrivals here and there but it was still very calm. The cleaning staff was excellent, they were always very friendly and attentive. My only complaint was about the restaurant, the Arc. They messed up our order 3 times in one meal and the buffet was very limited for the price. The food was only a average.Otherwise, a great hotel. Their fitness and pool area were nice and the view to the city from the room was great.

Family

10/10

Exceptional

15 Jun 2026

Daniel

From my first moment of arrival the staff could not help me enough. My room was excellent, so spacious and maintained with an amazing view. And I know I’ve said this but worth repeating, every single staff member was phenomenal a real credit to the hotel.

Self

10/10

Exceptional

15 Jun 2026

sabine j de

Where to start ? Everything was perfect : from the check in : from the fast, easy, professional service and explanation, to the room upgrade : absolutely perfect ! The view over the bay was amazing , the bathroom super clean. We appreciated the attention to detail through the little chocolate and rosemary twig left. All personnel went above and beyond in making our stay perfect . Not one moment did we feel out of place, burdensome or uncomfortable . Room service ? Yes please, top notch : fast, fresh so we could watch the games on the gianormous screen . Loved every minute. Would stay again. To recommend.

Family

8/10

Excellent

14 Jun 2026

David

I asked for an early check in and was accommodated at 0830.

This is always a nice place to stay as you would expect at almost $800CDN/day.

Self

10/10

Exceptional

14 Jun 2026

Fakhria

Perfect

Partner

10/10

Exceptional

13 Jun 2026

Vicki W

The staff was amazing, front desk, room service and bell hood. Stayed 3vdays pre cruise. Location was great. They did luggage transfer to ship. Disappointed pool area closed for private event. They could use another less upscale restaurant.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Barbara Hezlep

All was great!

Self

10/10

Exceptional

12 Jun 2026

Alice

Nice room, nice hotel, helpful staff. Kids had fun at the pool, it is a heated pool which was great on a cloudy day that wasn't so warm. 24 hour gym available. Best thing about the hotel is it's close to everything! Cafes, breakfast places, restaurants, food courts, liquor store, gas town, Stanley park etc.. was great not having to drive anywhere

Family_with_children

10/10

Exceptional

12 Jun 2026

Dianne

Location was excellent

10/10

Exceptional

11 Jun 2026

cheryl

It was very nice and everything was so convenient and we were treated kindly. Everyone was courteous and kind. Appreciated how safe it was too

Family

10/10

Exceptional

10 Jun 2026

Sabrina

sdfds

2/10

Poor

10 Jun 2026

Maria L

Staff inflexible to changes in itinerary.

8/10

Excellent

09 Jun 2026

CLARKE

Clean room, good staff.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Shernee

lovely view of the harbour

Self

10/10

Exceptional

09 Jun 2026

Susan

Great hotel near the waterfront and cruise port. There is plenty to do and see around the location as well as free shuttle stops. The hotel is very clean and the staff is friendly.

Family

6/10

Pleasant

08 Jun 2026

Tina

The hotel was fine, but it’s definitely not a 5 star hotel and the worst Fairmont I’ve stayed in.
There was a nespresso machine in the room, but no coffee pods. The phone in the room was fully broken - it wasn’t plugged in and when I went to look for a plug there was no cord. So the phone was just there for show. The bathroom is very dated and needs to be redone. For $700/ night, it wasn’t worth the cost. The location go the cruise ships was very convenient and the front desk staff were friendly.

Self

10/10

Exceptional

08 Jun 2026

Mark

Beautiful and welcoming stay!

Partner

10/10

Exceptional

08 Jun 2026

Cindy

The room was clean. There were a heated outdoor pool and an enclosed hot tub which was nice. The workout gym wasn't overly big, and there were unattended kids in there using different machines and weights; didn't clean up afterwards and didn't know how to use the equipment properly which is unsafe. So that was disappointing and annoying.

Family

10/10

Exceptional

08 Jun 2026

Manshi

Amazing staff

Family_with_children

6/10

Pleasant

07 Jun 2026

Jennifer

The property was tired. The bathroom was renovated but the counter tops were old and chipped. It was a loud and busy area. The restaurant staff and valet staff were fantastic! The reception was a little cool.

For the cost I would not recommend there are better hotels to stay.

Family

10/10

Exceptional

05 Jun 2026

Charisse

Nice Play

Self

10/10

Exceptional

04 Jun 2026

Sean

Great stay.

Business

8/10

Excellent

04 Jun 2026

Shaun

Friendly and very helpful staff, the rooms were nice and amazing views.

Family_with_children

10/10

Exceptional

04 Jun 2026

Christian

superb location and property, busy yet very restful. will go back there next time in Vancouver

Self

10/10

Exceptional

02 Jun 2026

Toniya

Excellent hotel with friendly staff in a very convenient location.

Partner

10/10

Exceptional

01 Jun 2026

Kamal

Conveniently located next to the cruise ship terminal. Clean and helpful staff.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Chante

The property was lovely.

Partner

8/10

Excellent

31 May 2026

Susan

Good location, busy due to proximity to cruise ships

Partner

10/10

Exceptional

31 May 2026

Xuejun

Beautiful Waterfront View. Excellent location. Wonderful Happy Hour drinks.

Family

10/10

Exceptional

30 May 2026

Erica

Seriously an amazing hotel! It was beautiful, so clean and very luxurious.
We loved the Gold lounge!

Partner

10/10

Exceptional

30 May 2026

Mark K

Outstanding stay and couldn't be more convenient to the cruise port.

Family

10/10

Exceptional

30 May 2026

William

We were upgraded to the club level. The lounge was awesome.

Partner

10/10

Exceptional

30 May 2026

A. Kirsten

Great Experience. Wonderful Cruise port views.

Self

10/10

Exceptional

29 May 2026

Kory

My “go to” anytime I’m in Vancouver for work or with family.

10/10

Exceptional

29 May 2026

CINDY

The location and room was amazing. What a great harbour front view when you walked into the room. Room was so clean and beautiful. Was shocked to find out this room had complimentary bed turn down service. Was on the 23rd floor which was awesome. Would definitely stay again.

Partner

10/10

Exceptional

27 May 2026

Michael H. Baker,

The location was excellent for anyone going on a cruise. Really nice gym & concierge helped with dinner reservations.

Partner

10/10

Exceptional

27 May 2026

Lisa

It was exactly what I would expect from a fairmont. You get what you pay for. Would definitely recommend to friends and family.

Friends

4/10

Poor

27 May 2026

Val

Only 1 overly priced restaurant. No cafes or coffee shops. Pool is very small and crowded with no supervision for misbehaved minors. Great place to bath and sleep, not for eating or just relaxing.

Family

10/10

Exceptional

27 May 2026

Denise Joy

Excellent staff and location. Very handy to just cross the street to the cruise ship

Partner

10/10

Exceptional

27 May 2026

Zeenat

Beautiful hotel in an excellent location!

Partner

10/10

Exceptional

26 May 2026

John

Stayed in the gold level rooms, very friendly staff and accommodating. Helpful in booking reservations or giving directions.
Gold level lounge is worth the money for the breakfast, evening snacks etc.
Very convenient location to be able to walk around downtown. Also a nice spot to see the cruise ships coming and going

Family

10/10

Exceptional

26 May 2026

Pamela

Wonderful quick stay! Great facility and staff.

Friends

10/10

Exceptional

26 May 2026

Sylvia

Beautiful hotel in an amazing location to explore Vancouver and to catch your cruise ship!