Tropicana Suite Hotel

4/10

Poor

22 Jul 2026

David

It's a good location and relatively inexpensive, but it's in absolutely crap condition.

6/10

Pleasant

22 Jul 2026

Debbie

The property was not appealing on the outside and you could tell it was older and could use some refurbishing inside and out. But the room was clean and for the price for only one night it was fine.

2/10

Poor

21 Jul 2026

Kerri

This hotel should be taken off Expedia!
Reception very unfriendly, not helpful.
We paid over $300 on a Monday night & the room was awful - dirty, stained carpet, no aircon, cupboards falling off hinges, towels so thin & some dirty! Chairs stained,
We met people in the lift who felt exactly same as us! Absolutely filthy. Don’t stay there. We feel as though we need a Refund!!! So angry!!

Partner

10/10

Exceptional

19 Jul 2026

Yasna

Excelente ubicación y muy cordial la bienvenida por el dueño !!!!

Family_with_children

10/10

Exceptional

14 Jul 2026

Clayton

Parking a huge plus. Born and raised in Vancouver and the view is stunning overlooking English Bay and the north shore mountains.

Partner

8/10

Excellent

13 Jul 2026

Sebastian

This is not the hotel for you if you're looking for fancy amenities and shiny stuff.
It is the place for you if you don't care about those things, and you care about location and budget. Very well located venue within walkable distance to waterfront, downtown, and stanley park. Also a few mobi (bike sharing service) stations nearby which I recommend on taking for a perfect Vancouver visit.
Could it be cleaner? yes, Could it be a better looking place? of course. But if you're looking for a place to sleep at an incredible location, this is the place for you.
Friendly staff is a big plus

Partner

6/10

Pleasant

12 Jul 2026

Mary

Good location and cheaper for the area. Felt safe, except balcony is very unsafe. There’s no screen on balcony door and it needed to be open since there’s no air conditioning. Needs a lot of updating. Second place to sleep is a pull out couch that is very old.

Friends

6/10

Pleasant

08 Jul 2026

Melanie

The \"suite\" was quite delapidated and old with visible holes, stains, markings on the furniture and kitchen. There is no AC so the breeze from the windows was necessary but without any screens and a massive construction site across the street, bring ear plugs for the 7:30am start all day and the possibility of birds or bugs flying in. The hotel in general is quite old, probably hasn't been updated since the 60s/70s (see photos). Bit of a musky/smoky smell. However, the location was ideal for a cruise. It should've cost 1/3 of what we spent but it was FIFA and all the normal places were also 3x as much. I wouldn't pay more than $100/night for this place but it was spacious and generally the bathroom didn't look dirty, just old and rundown a bit. Worked fine for 1 night to sleep. Staff and check-in were fine.

Friends_and_family Friends

6/10

Pleasant

07 Jul 2026

peter

Needs a bit of TLC. Large building site next door. Noise started early. OK for short stay. No air con on a boiling night. Reasonably priced.

Partner

4/10

Poor

03 Jul 2026

Emma

Staff while partially helpful once we complained significantly about the experience, were otherwise delusional about the state of the premises and the necessary amenities required for a hotel. Toilet broken, room smelled like cat pee, towels looked unclean or at least desperately needed to be replaced. Our toilet was \"fixed\" but toilet water was left all over the bathroom floor.
The location was great but the absolute state of uncleanliness and disrepair of the property was unreasonable for the price.

Friends

6/10

Pleasant

02 Jul 2026

Larry

Older run down hotel. Possibly an old apartment building. Good price to spend the night but single pane windows allowed the street sounds come in all night. Less expensive for a reason. Clean bed. Older place.

Partner

10/10

Exceptional

01 Jul 2026

Stefanie

An older but clean property in a great location with extremely friendly staff and a great room with space for family. We would choose this again!

2/10

Poor

28 Jun 2026

Holly

This very old outdated hotel was terrible. I understand no a/c however no screens is unacceptable. The couch was old and smelly with weird stains. The bathroom was so small 2 people couldn’t be in there at the same time. It was only a double bed and the sheets didn’t fit. I couldn’t wait to leave. Hotels.com should not list this hotel it’s more of a place where people pay weekly.

Partner

8/10

Excellent

28 Jun 2026

Haley

Location is really great. Room is dated but fine. We stayed here for a night before catching a cruise. The shower was good. Given the dated nature of the property the space was very very clean.

Family_with_children

8/10

Excellent

28 Jun 2026

Jean

Great location. Lots of space which was a nice change. No air conditioning but the bug windows being open were great. Wonderful views from top floors. Very dated but comfortable and was what we needed before our cruise.

Family_with_children

8/10

Excellent

27 Jun 2026

Kristin

The Tropicana is definitely dated but served our purpose (a quick overnight in Vancouver) well. The free onsite parking and walk ability to attractions was a great plus. Our suite had a separate corner living room and small kitchen in addition to the bedroom and bath. Could walk to the waterfront, parks, and many restaurants.

Partner

2/10

Poor

26 Jun 2026

Elaine

The poor condition of this hotel was shocking! Although decently clean, it was beyond well worn. Derelict might be a better description. Although the Internet worked well, there were essentially no other amenities. Could not/would not recommend it and would NEVRER stay there again.

4/10

Poor

25 Jun 2026

Greg

Cockroaches!
Cracked walls.
At least 50% of electrical plugs not working.
Old smelly carpets and furniture.
All taps dripping.
50+year old stove.


Great location!

Partner

10/10

Exceptional

23 Jun 2026

Ruth

Pretty much was a great place, yes it’s old school decor and walls are pretty thin but I was there to get rest after excursions and the breeze was great, you have to be careful with opening windows and the balcony is not a balcony but still cute. It’s a full size apt which is great but I didn’t need it all but still nice!

Self

2/10

Poor

22 Jun 2026

David

Really old and no AC.

Family_with_children

2/10

Poor

21 Jun 2026

Mark

Terrible delapidated hotel. Torn curtains, peeling paint, TV not working, problematic shower, dirty and stained carpeting, uncovered outlets, no phone charging stations, some lights not working, noisy at night with windows open, old bedding. They should be ashamed to charge what they did.

Partner

8/10

Excellent

20 Jun 2026

Jorge

Good location

Self

10/10

Exceptional

20 Jun 2026

Jonn

Nice suite with a good view

Partner

8/10

Excellent

19 Jun 2026

Mike

Great last minute hotel to take in the world cup. Got booked in early which was extremely helpful and free parking (in Vancouver) priceless

Friends

8/10

Excellent

17 Jun 2026

Jessica

The staff here are absolutely wonderful! They were polite and helpful.
The rooms were clean, if a bit dated. They are little suites, which was nice, and the view was great!
Around the hotel, there was a lot of cool stores and restaurants. Great hotel, especially if on a budget.

Partner

4/10

Poor

15 Jun 2026

Lynn

Although, a 30 minute walk to B C stadium and downtown. The place is extremely dated in disrepair. Lots of room. The place needs a full refurbishment

Partner

8/10

Excellent

14 Jun 2026

Frances

it was ok

6/10

Pleasant

13 Jun 2026

Shannon

One of the most affordable options in West Van, close to everything we needed by foot. Free parking (not underground FYI).
Obviously the property is old and the interior is dated, but it’s clean and suitable for a night or two.
If the mattresses could be updated it would elevate the whole experience and the decor would become humble and retro, almost endearing. Instead it just feels like zero upgrades have been made since the late 1950’s, including the mattresses lol

It met our needs! The staff were great!

Partner

4/10

Poor

13 Jun 2026

Susie

This hotel is very old and run-down. The furniture and sofas are dirty. Although there are usable items, it makes people feel uncomfortable. It's not worth the price to stay here for one night, even though it's worse than a B&B or a motel. The staff are not very friendly and don't answer questions.
The only advantage is its proximity to the city center, making it convenient for exploration or walking.

Partner

10/10

Exceptional

12 Jun 2026

Ron

The place is old and a little rundown.
BUT, the staff are very helpful and friendly and accommodating.
Room on 12th floor was clean and the view was GREAT!

Partner

8/10

Excellent

06 Jun 2026

becky

Yes

10/10

Exceptional

03 Jun 2026

Edward

Great location and the staff were very friendly and helpful. I would stay there again

Partner

10/10

Exceptional

03 Jun 2026

George

.

Partner

2/10

Poor

02 Jun 2026

Gail

What a dump. Dirty room, staff had no idea - warning - don’t stay here

2/10

Poor

29 May 2026

loretta

We did not stay

2/10

Poor

29 May 2026

Vruti

This was an absolute disaster of a stay. The whole grounds, building and rooms are outdated. The hallway to the rooms are dark and outdated. The suite couch was disgusting and discolored.

The worst part of it was that after coming back from a very long day at a conference, (solo female traveler) I came back to my room door left open (safety latch used to prop the door open after cleaning the room). I felt unsafe and when I went to tell the front desk staff at 8pm, HE told me that it was impossible my room was left open and that to ensure my safety, I should check out. Unprofessional and misogynistic personality. The hotel is close to shopping but it would be wiser to either get a more expensive hotel or use the skytrain.

Self

8/10

Excellent

28 May 2026

Edward

Great location. Several restaurants around to make dining easy. Great staff very helpful and friendly. Building has seen better than days but relatively vlean

4/10

Poor

25 May 2026

Michael

Over half of the electrical outlets didn't work. Property was a post WWII apartment house, with a kitchenette, living room, bedroom and bathroom. Carpeting had to be 20 years old, kitchen was poorly maintained - broken countertop. TV was new and about the only item in the apartment less than 20 years old.

Friends_and_family Family

4/10

Poor

23 May 2026

Marisa

The only real positive aspect of this hotel is its location. It is right in downtown Vancouver and conveniently located about a 20-minute walk from the cruise terminal, which makes it practical before or after a cruise.
Unfortunately, the hotel itself is very outdated and poorly maintained. It clearly needs major renovation and modernization. The rooms are quite large and are structured more like small apartments than hotel rooms, with a kitchen, living room, bedroom, bathroom, and separate entrance. However, the furniture — especially in the kitchen — is old and worn out.
The worst issue during my stay was the windows. At least in my bedroom, they would not lock, and during the night cold air kept coming in, making the room uncomfortable and cold. Even the handle on the entrance door was defective, which added to the feeling that the property is not being properly maintained.
The hotel staff was kind and helpful, which I appreciated, but unfortunately that does not make up for the condition of the property. Considering the price charged — over $200 per night — this hotel is absolutely not worth the cost and does not meet expectations.

Self

4/10

Poor

22 May 2026

ROWENA

Property is really old. Needs improvements!

Partner

8/10

Excellent

13 May 2026

James E

Location is central and convenient. Front desk staff were pleasant. The hotel is old and rather run down, but clean and reasonably priced compared to most hotels in Vancouver. The bed was comfortable and we enjoyed having a suit instead of a single room. Free parking was a definite bonus. We hope to be back there later this year.

Partner

6/10

Pleasant

11 May 2026

Lorraine

Very dated,no running cold water in the kitchen. It needs a total Reno. It was ok because we only used it to sleep and shower.

Family

4/10

Poor

07 May 2026

Leon

Very old furniture, appartment was supposed to have a Queen bed but had only a double bed that was very soft. Needs to be renovated badly with new furniture. Walls need repainting/repairing. The toilet didn't flushe half the time.

Partner

6/10

Pleasant

07 May 2026

hugues

Very old but acceptable, low water pressure at 12th floor, staff was kind

6/10

Pleasant

05 May 2026

Cansu

Parking was free. We only spent our time to sleep at night and did not use anything, so it was not bad for us. But don't have high expectations, everything is very old. It is just an affordable hotel in downtown.

Partner

10/10

Exceptional

01 May 2026

Paul

This is an older building but it’s nice place to stay. Free parking is a nice perk. Remember there’s no air conditioning but the breeze coming the the windows work miracles. The kitchen has the basics including fridge, coffee maker (with coffee), stove. Some eating things (cups, glasses, plates, etc. They have soap and shampoo in the bathroom.

Partner

8/10

Excellent

29 Apr 2026

Jennifer

The location is amazing, and having free off-street parking in this location is particularly amazing. Easy walk to lots of cafes and restaurants and to Stanley Park. As others have noted, the property seems like it hasn't been updated in quite a while, so if that will bother you don't stay here. The upside is that it's quite affordable for the location. Plus it's nice to have what's essentially a one-bedroom apartment: separate bedroom, living room, and kitchen. No issues with cleanliness, the wifi worked, the bed was comfortable.

Partner

10/10

Exceptional

24 Apr 2026

Cindy

great location, friendly staff, clean room, convenient parking lot

Partner

6/10

Pleasant

21 Apr 2026

Ronald

Value for money, in a good area for everything. They need to add some maintenance to the old gal (the hotel)

The staff are very friendly and helpful.

Self

8/10

Excellent

19 Apr 2026

Shannon

Excellent location as you can walk to all the shopping on Robson and catch transit easily.

With kitchen facilities in the suite, the ability to cook meals and eat at the provided table can help with cost savings.

You aren't staying here for the decor. If that's your thing, this isn't it. It's dated and in poor condition. They need to fix the flickering overhead lights on floor 9 in the hallway. It's jarring stepping immediately off the elevator.

I recognize that with updates the cost would reflect it, and I still appreciate a budget option in the city.

The beds however are quite comfortable and always have been clean. I get a good nights sleep.

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Joseph Robert

It is dated but big room, easy parking, great location. It was perfect for one night by myself.

6/10

Pleasant

12 Apr 2026

Amy

Parking was easy. This is an old apartment building that looks like it hasn’t been updated since the 1950’s. Paint chipping everywhere, doors delaminating, It was clean as in they wash and change sheets between guests and vacuum but it still felt dirty because it’s so old, carpet is old, bedspread is old, couch is old and faded.

6/10

Pleasant

09 Apr 2026

Scott

Room is basic very dated 1980’s when you booked the room you get what you see
We had the suite Kitchen bedroom living room and bathroom
Got the key and went to the 12th floor the door was open
no remote control for the tv, no coffee maker, and by request you need to ask for an iron and ironing board
Front desk person was nice and prompt
He gave me the items at the front desk and I carried them to the room
Parking is right outside and within viewing from our room and parking is free
Rare to find in downtown Vancouver

Partner

2/10

Poor

30 Mar 2026

Lorri

The only thing tjis place has going for it is its central location and free parking

Family_with_children

8/10

Excellent

27 Mar 2026

james

Yes

10/10

Exceptional

26 Mar 2026

Karl

Easiest parking in the city for any hotel, tons of shops and restaurants nearby. Nice staff, vintage vibes.

2/10

Poor

26 Mar 2026

S

Lost in the 80’s. Sometimes an older place can be charming and quaint no matter how old. It’s the basic upkeep that becomes paramount to maintain the charm and appeal. Not this place. #1004 was an absolute dump with dirty walls, smelly stale cigarette smoke, filthy couch, broken vanity mirror and hair dryer just sitting on counter. Although the bathroom and kitchen were clean the smell was choking. I changed rooms to 1202 and a world of difference except the shower doesn’t properly work, leaky taps, worn out drapes. If the owner doesn’t care about their appearance it’s because of their very sloppy presentation. That attracts a lesser crowd who don’t care either. That becomes a double negative and no one wins. Not worth the price of the room. Terribly maintained. Sad. Really sad. Lady at front desk on check-in was very nice and polite. Daytime clerk or Manager could have cared less and wasn’t interested in my comments.

Self

6/10

Pleasant

23 Mar 2026

Sentoso

Old building, out dated, damage in some places.
Location is good.

8/10

Excellent

21 Mar 2026

Catherine

The room was clean and quiet. It was really spacious with a bedroom, living room, and kitchenette. Very outdated decor and the wallpaper and paint were peeling in some areas. The hotel was in a safe neighborhood with restaurants nearby.

Friends

8/10

Excellent

17 Mar 2026

Joel

next door to st. paul’s hospital so many ambulances

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Pinky

Yes

2/10

Poor

08 Mar 2026

Melissa

Omg. Have a sense of humar for this dive! Bathrooms walls are bulging from water leaks. It’s gotta be next inline to be torn down. Staff was very nice and holy cow the elevator worked. But bring your own sheets. Towels are blood stained. It’s gross!

8/10

Excellent

02 Mar 2026

Timothy

B2

8/10

Excellent

22 Feb 2026

Andrew

Clean sheets and towels, Hot water, Great Views

Self

2/10

Poor

16 Feb 2026

Brenda

All lamps were broken, our door lock literally fell off the door, the hair dryer sparked when you turned it on and we found a used condom under the bed. When we took the concerns to the front desk, they shrugged and said “yeah, okay”. Not averse to staying a an older hotel that needs TLC but these guys truly do not care!

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Talha

Friendly and helpful staff, clean and quiet room with a great view, great location with lots of places to eat nearby, overall a great stay.

Business_and_leisure Self

10/10

Exceptional

26 Jan 2026

Mason

Clean room, incredible view, kind and helpful staff

6/10

Pleasant

25 Jan 2026

sam

Room we stayed in had only 2 working lights
Room was clean but seeing the mold on bathroom sink faucets bathtub/ shower was not cleaned properly had mildew all over the tub
Rooms even have the door sign for do not disturb or make up room
Was woken up by the housekeeper poinding on the door in the morning. Not respectful kept knocking until i opened door. Fixtures really need a update and better repairs done. All the repairs that were made they didnt even bother to paint over the patchwork you can clearly see maybe half dozen repairs over the years. For a hotel on robson street in downtown vancouver
Ive seen nicer and cleaner rooms updated in hotels along east hasting . Not like to be a mean person but if you have guests comingnto this hotel they should have made sure all lights in the room are working. Only 2 lights work are the hallway light and the living room. Seen a few electrical fire safety hazzards that really concern me with the dated appliances. Stove oven was made in the early 1970's rust and corrosion all over it was not a good look
If they actually took the time to fix everything up. Im sure it would be a great place but location is perfect but fair warning the rust and mildew outdated appliances broken lights does not make this worth staying here

Business_and_leisure Partner

2/10

Poor

16 Jan 2026

Harkirat

Terrible

10/10

Exceptional

11 Jan 2026

Vriskas

Room was clean, staff was friendly. Apartment style hotel , would stay again for my trip.

Leisure Friends

10/10

Exceptional

05 Jan 2026

John

Parking on site

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Christopher

A fantastic hotel suite on the 11th floor. I use the full kitchen to make a lovely BC salmon dinner.
I’m looking forward to using the rest of the amenities in my 750 square-foot , one bedroom suite

Business_and_leisure Self

6/10

Pleasant

03 Jan 2026

Muath

.

Leisure Self

8/10

Excellent

03 Jan 2026

Alvise

We only stay here for night for New Year’s eve, great thing is that it cllose to shops and restaurants, you will get what you paid for, the room was big and having a great view but building were too old and having a smell, this hotel needs to be upgraded a bit. But for 1 night stay not bad for us.

Leisure Partner

4/10

Poor

01 Dec 2025

Lloyd

It’s a great location but the heat was off for one night and most of the following day. Vancouver in November is a bit chilly.

Leisure Partner

8/10

Excellent

24 Nov 2025

Nicolas

Nice view

8/10

Excellent

16 Nov 2025

Alexandra

Room is large and good value, easy parking.

Downside- you get what you pay for, building and carpets have a musty smell you have to air out on arrival.

10/10

Exceptional

11 Nov 2025

Mingxi

Everything is perfect, I really enjoyed the Vancouver view at the hotel. Will be back next time.

Leisure Self

8/10

Excellent

09 Nov 2025

Jonathan

Room was ok and good location down town

10/10

Exceptional

09 Nov 2025

Paul

The front desk guy was awesome on our first night. Second night not so great. Then first guy back so we told him our feelings.
This is NOT a 4-star hotel. But the room is a suite with a kitchen (didn’t look for cooking things, just used the glasses.
Sadly the hot water boiler stopped last night so cold showers this morning. But that’s not a negative rating.
So many restaurants within two blocks!!

Business Partner

10/10

Exceptional

08 Nov 2025

hannah

The concierges here are all wonderful people and go above and beyond to prioritize you. The rooms are gorgeous. My favourite place to unwind.

Leisure

10/10

Exceptional

03 Nov 2025

John

sparkling clean, fantastic retro apartment suite that gave us the full downtown experience gave us the full full downl

Business_and_leisure Partner

6/10

Pleasant

30 Oct 2025

LESLIE

onsite parking

Leisure Partner

10/10

Exceptional

29 Oct 2025

Emily

great view from our room

Leisure Friends

6/10

Pleasant

27 Oct 2025

Uu-uu-ta-meek

Staff are friendly; but it would've nice to hear an apology for there being NO HEAT in the room. We had to double-up our blankets.

Leisure Partner

8/10

Excellent

26 Oct 2025

Daniel

The hotel unit was dated but clean. It is a large apartment style suite with full kitchen, bedroom and living room. It alsi includes a small balcony.

I stayed in late October and the unit was cold as the windows were drafty.

Overall, the hotel is a nice budget friendly place which is close to downtown and many attractions. The furniture was dated but the price was reasonable.

I would stay there again.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

Anthony

The place is old and run down but clean. Location is good being fairly central and the included parking was great for our rental car. The service was great, our travel there was delayed by a day and the hotel was happy to refund the day that we didn't stay without us even asking. We would definitely stay there again

Leisure Partner

8/10

Excellent

24 Oct 2025

George

Great deal

For the price it was amazingly good

Friends_and_family Friends

8/10

Excellent

23 Oct 2025

Nicole

We had an amazing view. The staff were the best part. The lady that checked us in was the best part of the whole stay.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Serge

One evening I was just watching TV I heard a big bang at the door. I got up and saw that the door to my room was unlocked but the door latch stopped it from opening. I then open the door to see a guest opening the door to her room. She apologized for opening the wrong door. The latch on the door is the only way to secure the room from the inside as the door locks automatically when exiting the room. I notified the front desk of the incident and they assured me that every room has a different key. I told them that it wasn’t so as the next door room had unlocked my door with their key. They didn’t seem to be too concern…

6/10

Pleasant

18 Oct 2025

Mark

The staff were wonderful, and the room was huge for the price! Furnishings were old and used and worn, but everything worked.

Business_and_leisure Partner

8/10

Excellent

16 Oct 2025

Butch

Great view and centrally located, only issue we had was the oven did not work in the room we were in. Only stayed one night so not a big issue for us.

Leisure Partner

8/10

Excellent

16 Oct 2025

Sanjaykumar

I had good experience with staff as well as Location of the hotel.

Partner

2/10

Poor

15 Oct 2025

Anton

The rooms are absolutely beat down. There were cockroaches in the bathroom. Some of the lights were not working. Bathroom was gross. Basically the place looked like it was a homeless den from east side Hustings.
Had to sleep in my clothes because on top of the bed just in case.

Business_and_leisure Friends

8/10

Excellent

14 Oct 2025

Natasha

Yes, the hotel is dated and contains all the quirks and uniqueness that goes with it. However!
Staff - Friendly and respectful, check in was quick and easy.
Room - Like staying in a mini apartment, equiped with a stove, large fridge, coffee machine, hide-a-bed in the living room and a separate bedroom. Overall room was very clean, there was zero smell (not even the
\"old building smell\"). Great water pressure in the shower.
Area - was convenient to amenities, shopping and transit. \"Quieter\" part of the city.

Over-all: Would stay again! Price was right! Comparing to other accommodations in the lower mainland. Unless you're wanting a 5 star luxurious experiences with 5 star luxurious pricing, the Tropicana is comparable to any other hotel in the downtown area. Considering you will spend more to stay at a hostel with shared common areas - Book the Tropicana and get your own private experience!

Leisure Partner

4/10

Poor

12 Oct 2025

Scott

The location was great but the building is old and virtually falling down around you. The condition of the room was below what should be the standard.

Leisure Partner

6/10

Pleasant

11 Oct 2025

Betty

Excellent location for utilize public transportation.

Leisure Self

8/10

Excellent

10 Oct 2025

Shah Juned Ahmed

Everything was ok. but if you guys coild lower the price a little

6/10

Pleasant

10 Oct 2025

Helen

Good price, good location, so not complaining, it's tired and windows are great but not sure I'd want to be there in mid summer if there isn't a breeze.

Leisure Family

10/10

Exceptional

09 Oct 2025

Jatinder

Excellent location was so good staff is so friendly

Business_and_leisure Self