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Hyatt Vancouver Downtown Alberni

Vancouver-BC · Canada

1128 West Georgia StreetView location

9.6/10Excellent1,000 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Vancouver Downtown Alberni

The Hotel, Hyatt Vancouver Downtown Alberni, located in the city's tallest building at West Georgia and Thurlow Street, offers luxurious accommodations within easy walking distance of downtown offices, shopping, restaurants, theatres, the convention centre, Stanley Park, and Robson Street.

This hotel features a stunning outdoor pool, a 5, 000-square-foot fitness centre with a hot tub, sauna, and dedicated spaces for personal training. Guests can enjoy 24-hour concierge and room service, as well as the hotel's signature restaurants and lounges.

For a truly unforgettable experience, CHI, The Spa, offers treatments inspired by ancient Chinese and Himalayan traditions. The hotel's 119 spacious guest rooms and suites provide a luxurious retreat, and its state-of-the-art function spaces are ideal for special events.

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With a stay at Hyatt Vancouver Downtown Alberni, you'll be centrally located in Vancouver, steps from Robson Street and 5 minutes by foot from Vancouver Waterfront. This luxury hotel is 0.4 mi (0.6 km) from Vancouver Convention Centre and 0.6 mi (0.9 km) from Canada Place Cruise Ship Terminal.

Make yourself at home in one of the 119 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with premium TV channels provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Vancouver?

This hotel has 6814 square feet (633 square meters) of space consisting of conference space and 9 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

Parking height restrictions apply Green Key Global Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 27 Pet max weight (per pet) in lb is 60 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed child breakfast fee applies to guests age 11 and younger.
  • Minimal age
    19
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CAD 18 to 65 for adults, and CAD 18 to 65 for children
    • Covered valet parking fee: CAD 65 per night (in/out privileges)
    • Pet fee: CAD 89.60 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Portuguese

    Korean

    Japanese

    English

    Chinese (Mandarin)

    Italian

    French

    Spanish

Nearby attractions

Robson Street 0.2 km / 0.1 mi
United States Consulate 0.4 km / 0.2 mi
Vancouver Waterfront 0.4 km / 0.3 mi
Vancouver Art Gallery 0.5 km / 0.3 mi
Jack Poole Plaza 0.6 km / 0.3 mi
Vancouver Convention Centre 0.6 km / 0.4 mi
Pacific Centre Shopping Mall 0.6 km / 0.4 mi
Robson Square 0.6 km / 0.4 mi
Vancouver False Creek Seawall 0.6 km / 0.4 mi
Waterfront Centre 0.7 km / 0.5 mi
St. Paul's Hospital 0.7 km / 0.5 mi
Granville Street 0.8 km / 0.5 mi
Commodore Ballroom 0.8 km / 0.5 mi
Orpheum Theater 0.8 km / 0.5 mi
Vogue Theatre 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 119
  • Number of floors (main building): 10
  • Single rooms: 104
  • Double rooms: 15
  • Suites: 39
  • Accessible rooms: 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 86 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Private pool
  • Library
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Sauna
  • Steam bathExtra charge
  • Hot tub
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • À la carte dinner
  • Set menu dinner
  • Vegetarian meal
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Jet skiExtra charge
  • DivingExtra charge
  • SquashExtra charge
  • Fitness
  • Cycling / mountain bikingExtra charge
  • BilliardsExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH BALCONYSUITE • DELUXE WITH BALCONYSUI.BL-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM ONE BEDROOMSUITE • PREMIUM ONE BEDROOMSUI.B1-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Vancouver Downtown Alberni

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

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  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    SUITE DELUXE

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

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  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

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  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

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  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

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  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

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  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

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  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

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  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

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  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

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  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 47 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hyatt Vancouver Downtown Alberni

    DOUBLE DELUXE KING BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

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    Hyatt Vancouver Downtown Alberni

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hyatt Vancouver Downtown Alberni

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Vancouver Downtown Alberni

9.6
Excellent
1,000 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Ian
Great views, friendly helpful staff, and a fantastic breakfast buffet.
10/10
Exceptional
31 Jul 2026
Joumana
Everything about this hotel is wonderful. You can't beat the location; literally walking distance to a multitude of shopping/dining options, cafés as well as tourist attractions. The rooms are spacious and the staff's attention to detail was superb. The gym was clean, modern and convenient. We thoroughly enjoyed our time at the Hyatt Downtown Alberni and we'd definitely stay here again!
10/10
Exceptional
15 Jul 2026
CELIAR
Good Staff, excelent breakfast, good located
Partner
6/10
Pleasant
29 Jun 2026
Anil
We were booked into a room immediately above an event floor where a wedding was taking place. Loud music began at 11:30 pm and continued until after 1 am. We were not informed about this at check in or given any option to switch rooms until we phoned reception at 11:30 pm. We were told that the music would stop at midnight but it did not. The reason given was that the hotel security were unable to control the event. Very disappointed in what should have been a pleasant stay in a beautiful hotel.
10/10
Exceptional
11 Jun 2026
Darryl
By far the best full service hotel I’ve stayed at in a long time !
Partner
8/10
Excellent
04 Jun 2026
David
Very clean and comfortable room, great gym. Very dated decor - needs a good renovation to be competitive with other 5 star properties in the city.
10/10
Exceptional
29 May 2026
John
Great stay. Rooms were nice and great location close to everything
Partner
10/10
Exceptional
29 May 2026
TANER KORAY
We had wonderful stay and enjoyed every minutes during our stay. We thank to all Hyatt staff whom made our stays memorable
Friends_and_family Family
8/10
Excellent
22 May 2026
Ryan
It's a quiet hotel, part of a larger residential building, and formerly a Shangri-La. Room was spacious and super clean and perhaps just a tiny bit dated. Location is great, right in the heart of downtown Vancouver and walking distance to shopping, restaurants, and the water.
Partner
10/10
Exceptional
12 May 2026
Anna
Staff were fantastic, great location, Spa service was excellent. Also enjoyed the outdoor hot tub and pool.
Family
8/10
Excellent
19 Apr 2026
Allen
Standard Hyatt quality
Partner
10/10
Exceptional
13 Apr 2026
Supawanee
Everything has exceeded my expectations, especially the staff. Laeh, in particular, is exceptional; she is truly delightful and knowledgeable in assisting us with planning our day trip.
Family_with_children
10/10
Exceptional
12 Apr 2026
Irma L
The best place there was this girl that clean our room so nice and very very humble
She wears glasses such an amazing soul
Family_with_children
10/10
Exceptional
05 Mar 2026
Shea
Everyone was so accommodating and professional! Our stay was amazing!
Friends
10/10
Exceptional
22 Feb 2026
young
Great staff. Clean rooms. Excellent location
Family_with_children
10/10
Exceptional
16 Feb 2026
Jeroen
Spotless room, courteous staff, super convenient location.
10/10
Exceptional
13 Feb 2026
Berto
Great service throughout our visit.
10/10
Exceptional
31 Jan 2026
Quynh
Great hotel, ammenities were top shelf
Business Partner
6/10
Pleasant
19 Jan 2026
olga
Reception in L1 on Saturdays @7:30pm, was very rude and aggressive when approaching us to make us aware of the rules of the lobby. We had our husbands drinking an alcoholic drink again unaware of the rules of the hotel. Immediately our husband's dispossessed their drink. She even called security. We felt discriminatied as we sat there waiting for our dinner reservations. She approached everyone who looked to be her same nationality with such pleasure and made us feel completely like outsiders. We definitely DO not plan to return to this hotel. We are high educated individuals that hold high ends roles in the business world and will share with our colleagues.
10/10
Exceptional
29 Dec 2025
Samuel
everything is perfect.will definitely come back . true 5 stars hotel
10/10
Exceptional
28 Dec 2025
Amine
Outstanding service with an outstanding concierge with clefs, in a Michelin recommended hotel. Many details of the room are well thought through.
Leisure Partner
10/10
Exceptional
06 Dec 2025
Michael
Awesome!
10/10
Exceptional
06 Dec 2025
Julius
Hotel was centrally located. The king bed room was large. Had an
10/10
Exceptional
02 Dec 2025
Douglas
Excellent stay!
10/10
Exceptional
01 Dec 2025
Sisi
We really enjoyed our stay! Close to everything and staff very nice and friendly!
10/10
Exceptional
10 Nov 2025
Edgar
Clean room, staff are very nice and room service is very very good
Leisure Family
2/10
Poor
08 Nov 2025
Zulfiqar Ali
I booked this hotel for a five day business trip. Four days before my flight my mother had a terrible accident and on the day I was due to travel she was booked in for emergency surgery. It was a deeply stressful and frightening time. I had to cancel my trip, as any decent person would.

Expedia were amazing. They understood right away and even called the hotel several times, confident Hyatt Vancouver Alberni would show some humanity and allow me to move my booking by one week. They were wrong. The hotel refused completely. No compassion. No care. No sense of decency.

I wasn’t asking for a refund. I only wanted to change the dates. I was told I’d already been given a “substantial discount” for choosing the non refundable option. That supposed discount was less than a breakfast. To call that substantial is an insult. They also tried to blame Expedia's policy which was not true, as confirmed by Expedia.

I am a CEO who books hotels for myself and my staff all over the world. I can say with absolute certainty that I will never use a Hyatt property again. This experience showed me exactly what kind of company they are. Heartless when it matters most.

Thankfully, I rebooked at L’Hermitage Hotel, where the staff were kind, compassionate and professional. The contrast was shocking. L’Hermitage has my loyalty from now on when I visit Vancouver. Hyatt Vancouver Alberni has lost it forever.
Business Self
10/10
Exceptional
02 Nov 2025
dani
Loved the style and feel of this hotel. Very quiet, zen and elegant
10/10
Exceptional
26 Oct 2025
Kate
This is one of nicest hotels I’ve ever stayed at. The staff was really extraordinary. Will stay here again.
Leisure
10/10
Exceptional
24 Oct 2025
Cassie
Very friendly. Went over the top. Above and beyond expectations
Business Self
10/10
Exceptional
22 Oct 2025
Abdul
Amazing property. Housekeeping staff & staff in general, are some of the best in the hotel business. They really take their housekeeping seriously and we appreciate that.
Business_and_leisure Family
8/10
Excellent
22 Oct 2025
Minou
We stayed here the night before departing from Zurich airport. It was a convenient location. The hotel offers shuttle to the airport, which was about 1.5 mi. away. It was less expensive to Uber though. Having a gym was really convenient. The hotel shares a parking lot with a busy McDonalds, so it was a little noisy, we had to close our window. Would stay here again.
Leisure Partner
10/10
Exceptional
20 Oct 2025
Manuel Carbajal
Everything was perfec. I definitely recommend this hotel
Leisure Partner
10/10
Exceptional
18 Oct 2025
Amabel
Better choice fir breakfast that’s a la carte
Leisure Partner
10/10
Exceptional
08 Oct 2025
Stephen
Lovely room, fantastic attention to detail and really lovely staff. Thoroughly enjoyed our 3 days . Thank you
Leisure Partner
8/10
Excellent
18 Sep 2025
Edward
Liked the Asian paintings at the property in particular.
Leisure Family
10/10
Exceptional
15 Sep 2025
Michael
Run don't walk to the Hyatt Downtown Vancouver (formerly Shangri-La). Best concierge ever, world-class service. Food and in-room dining are great. Turndown service is amazing. The staff were incredible and had attention to detail like I've not seen in any other 5-star establishment. The interiors of the hotel are so chic and beautiful. I could not highly recommend enough. I will definitely be staying here again.
Business_and_leisure Self
10/10
Exceptional
15 Sep 2025
Anthony
The beds are not as comfortable as they were in the past. Maybe new ones are coming soon?
Leisure Family
10/10
Exceptional
14 Sep 2025
Linda
The staff was helpful and very polite
Leisure
10/10
Exceptional
31 Aug 2025
Stephen
Winderful room, location and staff!
Leisure Partner
10/10
Exceptional
30 Aug 2025
Veronika
Our stay was perfect.
10/10
Exceptional
24 Aug 2025
Sudesh
Amazing service the whole time
Business_and_leisure Partner
10/10
Exceptional
17 Aug 2025
Alberto
Great location, great service and super clean.
10/10
Exceptional
11 Aug 2025
Kah Kay

Excellent pre-cruise hotel.

Located in the financial hub of Vancouver, the Hyatt Alberni is convenient for the shops and restaurants on Robson Street and near to the cruise terminal. The junior suite that I had was spacious and well maintained. Staff were extremely helpful and friendly. Highly recommended for pre-cruise accommodation.
Friends_and_family Friends
10/10
Exceptional
07 Aug 2025
Terezie
The hotel was very nicely funished and clean and the staff was very nice.
Leisure Partner
4/10
Poor
06 Aug 2025
Amanda
understaffed and felt more like an apartment complex instead of a hotel
Leisure Family_with_children
10/10
Exceptional
03 Aug 2025
Joseph
Centre of the city located
Leisure Partner
10/10
Exceptional
29 Jul 2025
Francine
The staff was super helpful. The place was immaculate great central area walkable lots of good restaurants and shopping around.
Leisure Partner
10/10
Exceptional
26 Jul 2025
Maxime
Perfect!
Leisure Partner
10/10
Exceptional
24 Jul 2025
Natasha
Beautiful hotel, very well located next to Sewell, Vancouver harbor. Amazing staff and service
Leisure Family
10/10
Exceptional
20 Jul 2025
Amir
Excellent service excellent location staff our beyond the best of the best.
We had a very pleasant stay.
Leisure Family
10/10
Exceptional
17 Jul 2025
Kaitlin
Exceptional service, beautiful clean room, and quiet area! Our stay couldn’t have been better.
Leisure Family
10/10
Exceptional
17 Jul 2025
Tess

Be aware of housekeepers schedule

Housekeeping at this Hotel arrives fairly early in the morning and if you have your do not disturb but pushed during this time, they will not clean and replenish supplies crucial to your stay. I had to ask the hotel staff three times in one day to, at the very least, replenish supplies. They finally did so around 7pm with added benefit of cleaning the room as well.
Partner
6/10
Pleasant
07 Jul 2025
Kimberley
Ok
10/10
Exceptional
03 Jul 2025
Roderick
Awesome accomodations.
Leisure Partner
6/10
Pleasant
01 Jul 2025
Wai Tsun
Booked to stay at the Shangri-La. The property suddenly converted to a Hyatt partway though. Absolute chaos. Decor removed. Amenities not available. From five stars to a three.
Leisure Family_with_children
8/10
Excellent
27 Jun 2025
J.

Awesome staff presence

Employees are lovely and service is incredible. Shout out to Lexon in the lounge! It’s much quieter than being located on the harbour if you’re sensitive to noise. Towels could use replacing and shower was as hot and cold as my ex mother in-law lol. Ending on a positive note, the food is next level and personal touches cannot be overlooked. Thank-you for having me.
Self
10/10
Exceptional
27 Jun 2025
Harry
A beautiful room with excellent customer service.
Leisure Family
10/10
Exceptional
19 Jun 2025
Amy
Fabulous stay, great service. Close to major shops.
10/10
Exceptional
19 Jun 2025
Yvette
We had a truly wonderful experience at the Shangri-La Hotel! The customer service was exceptional, and every staff member we encountered was warm, attentive, and professional. A special shoutout to Charlie, the concierge, who went above and beyond with amazing recommendations that made our stay even more memorable. Yuri (not sure of the spelling) who checked us in was warm and welcoming. We had a complimentary room upgrade on our last day, what a treat!

This was our second time staying at a Shangri-La, the first being in Cebu, Philippines, and once again, it did not disappoint. Looking forward to our next luxurious Shangri-La escape!
Leisure Family
10/10
Exceptional
18 Jun 2025
Steve
The staff are really excellent. The local area is very good with plenty of places to eat nearby. It’s a pity it doesn’t have a bar but it has everything else you need. I really enjoy staying here.
Leisure Partner
10/10
Exceptional
18 Jun 2025
Paolo
Stunning property with absolutely SUPERIOR service. I had an issue with the conditions of my balcony and the staff's reaction and care in solving the problem should be set as an example to others. Bravi!!!
Business Self
6/10
Pleasant
15 Jun 2025
MICHAEL
Great location. Nice lobby and spa floor. Remainder of hotel is somewhat drab, particularly for the price point and star rating. Rooms are nice but a bit underwhelming. Check-in staff was friendly but fairly unaccommodating when issues arise - my wife was not allowed to check in without me (I was on a plane) unless the reservation was changed to her name and she used her own payment methods. A bit surprising to say the least. Nothing to make up for the inconvenience. The Fairmont Pacific Rim looks beautiful for appx the same price.
Business_and_leisure Family
10/10
Exceptional
12 Jun 2025
natalia
The hotel staff was beyond exceptional- very helpful and friendly. They recommended a restaurant for lunch and advised the restaurant to expect us and when we arrived we received great seats, a special little treat from the chef- made us feel great!
Rooms were very clean.gym incredible and nice pool.
Leisure Friends
10/10
Exceptional
12 Jun 2025
Ria
My first time visiting the shangri-la and definitely won’t be my last! Everything from check in to check out was perfect. Not one room for error
Business_and_leisure Family
10/10
Exceptional
09 Jun 2025
Caroline
Everything was excellent. Vanna who served us at breakfast was very friendly and gave great recommendations. Thank you!
10/10
Exceptional
09 Jun 2025
ARTUR
Great stay.
Leisure Family
10/10
Exceptional
09 Jun 2025
Craig
Good room
Self
10/10
Exceptional
08 Jun 2025
Prabhjot
Amazing property, great amenities. Staff were very attentive. Will definitely stay again
Leisure Family
6/10
Pleasant
08 Jun 2025
MATTHEW
Unlike other Shangri-La locations, this stay felt very corporate and impersonal. I had hoped for more when celebrating my 40th birthday at a trusted brand.
Leisure Partner
6/10
Pleasant
08 Jun 2025
MATTHEW
Staff are friendly and welcoming, although celebrating my 40th birthday here did not live up to expectations.m
Leisure Partner
10/10
Exceptional
07 Jun 2025
Rodeline
I like everything about the property. It’s excellent including the location.
We’ll come here again.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Kimberleigh
Always a pleasure to stay at this hotel in Vancouver. Thanks for making it special like always.
Leisure Family
10/10
Exceptional
05 Jun 2025
Steve
Excellent hotel
Leisure Partner
4/10
Poor
01 Jun 2025
Glenn
It would have been preferred that the room would’ve been cleaner. We are Vancouver residents who regularly stay in 5 star hotels, but for a price tag as large as this one I was expecting a little bit more out of my stay. My room was not as clean as I would have hoped, nor was the pool, filled with leaves, and even shells and some bugs. This was our first stay at the Shangri La but I have heard good reviews from peers of mine so I’m sure this was a once off, I’d maybe consider revisiting but some time down the line as it was a little bit of a let down.
Leisure Partner
10/10
Exceptional
31 May 2025
Justine
Loved it there!!
Leisure Family_with_children
2/10
Poor
31 May 2025
Darrel
Staff checking in had zero discretion in front of my guest. Made it sound like I was there regularly.

We have a 2lb baby Pomeranian that almost choked on multiple things from under the bed. The underside was full of ointment bottles. Krazy glue bottle. Tiny samples from other hotels

At least when we told in advance we had a small dog with us someone could have checked the room for hazards.

#702. Very loud street noise
Leisure Pet
10/10
Exceptional
30 May 2025
Robert
Exceptional in every way. Staff were among the best overall of any stay in 20+ years of 5 star hotel experiences!
Leisure Family_with_children
10/10
Exceptional
22 May 2025
Yadana
Amazing service. Great staff. Great location. Made our trip enjoyable and memorable.
Leisure
10/10
Exceptional
21 May 2025
Bing
Great place to relax
Business_and_leisure
10/10
Exceptional
19 May 2025
Cate
The stay was very good, attentive staff, comfortable rooms.
Friends_and_family Family
10/10
Exceptional
18 May 2025
Husam
Fantastic service and amenities
Leisure Partner
10/10
Exceptional
18 May 2025
Wendy Smith
Great location
Very friendly, helpful staff
10/10
Exceptional
17 May 2025
Ross
Large room. Promptly took care of our needs. Noteworthy was the evening before departure I went to the concierge and asked for a cab to airport at 545am a bellhop at 535 and my bill when I got to my room. Went for a drink and it all happened to the minute. That’s service.
Partner
10/10
Exceptional
16 May 2025
Sean
Thank you Cee and Chriss for your great service!

Best service of the top hotels in Van.
Leisure Self
10/10
Exceptional
16 May 2025
Rowena
Amazing hospitality
Leisure
10/10
Exceptional
15 May 2025
Janet
Loved everything about this hotel!!!!!
Leisure Family
10/10
Exceptional
12 May 2025
Kelsey
We had a FANTASTIC stay at Shangri La Vancouver! The concierge was amazing and gave us numerous recommendations (shout out to Leah especially!). The bartenders and drinks were superb. Great location - we walked and took public transit everywhere. Gorgeous rooms. We can't wait to stay here again!
Leisure Partner
10/10
Exceptional
10 May 2025
Kimberleigh
What a lovely spot on the heart of the city. The foods are always lovely and the staff even sweeter
Leisure
10/10
Exceptional
07 May 2025
Ann
All is excellent
Leisure Family
10/10
Exceptional
07 May 2025
Polina
I love this hotel brand. Never disappoint in any way.
10/10
Exceptional
05 May 2025
Verified traveler

Fantastic

Everything about our stay was top notch. The level of customer was incredible.
Partner
10/10
Exceptional
05 May 2025
Stephanie
Excellent guest service. The staff were exceedingly polite and helpful.
The rooms were a good size and beds were very comfortable. Quiet hotel as well.
Leisure Family
10/10
Exceptional
05 May 2025
Lisa
Excellent service. Friendly staff. Had a great experience.
Leisure Partner
10/10
Exceptional
03 May 2025
Susan
Absolutely the best stay we have ever had. The staff was amazing, the room fantastic just an incredible stay.
Leisure Partner
10/10
Exceptional
30 Apr 2025
Jeffrey
Normally a hotel like this would be out of my price range but found a very good promotion on Expedia so was happy to give it a try. It is a very nice hotel and great location. The bed and pillows were very comfortable, I really enjoyed my stay here. Note that there are two addresses for this hotel, the Alberni St one is the one that will take you closest to the check in area. Uber drivers were not familiar with it as it goes into the underground parking so you might have to instruct them where to go.
Leisure Family
10/10
Exceptional
28 Apr 2025
Tammy
The staff were the nicest kindest people I have ever encountered in all the hotels I have stayed in!
Leisure Friends
10/10
Exceptional
27 Apr 2025
Wendy
Loved our stay, staff was incredible, room is big & comfortable. My favorite hotel in Vancouver stayed multiple times & will be back!
Leisure Family
10/10
Exceptional
27 Apr 2025
Verified traveler

Always exceptional ~

Always, it’s delight staying with the SHANGRI LA, not only does the staff go the extra mile to make you feel comfortable, the surroundings of the hotel and the furnishings are perfect for if you’re trying to get away or staying during a business trip.

I would live in the hotel full-time if I could.
Self
10/10
Exceptional
25 Apr 2025
Berto
Very nice hotel! Will definitely book again on our next visit to Vancouver.
Leisure Partner

Location & surroundings

Hyatt Vancouver Downtown Alberni
1128 West Georgia Street, Vancouver, Canada

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Hyatt Vancouver Downtown Alberni

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