Name: Kingston Hotel
Address: 757 Richards Street, Vancouver, V6B 3A6, CA

10/10

Exceptional

19 Jul 2026

Karen

The staff is friendly and helpful. Very quaint

Friends

10/10

Exceptional

19 Jul 2026

Amy Sue

We were a bit hesitant about the “shared bathroom,” but it turned out to be a non-issue. We were greatly surprised at how charming and perfect our stay was at this hotel. Perfect location for one night prior to boarding our cruise ship. The staff was extremely helpful in numerous ways including storing our luggage twice: once when we arrived hours before check in and then again the next morning while we enjoyed a fun adventure prior to boarding our ship

Partner

8/10

Excellent

19 Jul 2026

Anna Sabina Orwin

It was fine for a few nights. Nothing fancy.

Family_with_children

6/10

Pleasant

18 Jul 2026

Diane

Hotel is old but nice. The biggest issue was the small TV in room. 20 year old TV. Differently need updating

Partner

8/10

Excellent

16 Jul 2026

Skel

Good air conditioner, openable windows and blockout curtains, onsite laundry and sauna but no pool, no power outlet near the bed, no breakfast included with stay. Staff was professional, TV was an archaic CRT with very limited cable TV selection, no movies.

Partner

10/10

Exceptional

14 Jul 2026

Robert

It was a gem in the city. Quaint, simple yet elegant in an established manner. Staff was very friendly and the location was perfect for my long weekend. I recommend it and will consider it for future stays.

Self

8/10

Excellent

14 Jul 2026

Jzero

quaint hotel in the busy area of Vancouver. Close to everything.

Partner

8/10

Excellent

14 Jul 2026

FANG

Parking is difficult

Self

6/10

Pleasant

13 Jul 2026

Phoebe

Room was very clean and comfortable for our 3 night stay. Small but had everything we needed. Some minor issues such as chipped and worn sink and being woken up by an unusual buzzing noise during the night (?air con anthough noise did not stop after turned off) - however, also expected in an old building.

Partner

6/10

Pleasant

11 Jul 2026

Miranda

The air conditioning was not very good it was stuffy

10/10

Exceptional

10 Jul 2026

Gordon

Old hotel yet very nice.

Partner

4/10

Poor

08 Jul 2026

Oluwatobi

Very musty smell, hotel is old but close to downtown and train station. However, old and expensive for the price of $500 a night and unhelpful staff.

Self

2/10

Poor

08 Jul 2026

Wai Gin

The hotel is old and smells old, and this fact is evident as soon as you enter the hotel lobby. Even though it’s relatively clean and well maintained, the hotel lighting is dark and the decor choices are quite outdated (think 1950s motif for the furnishings, rugs, curtains etc.). You get an actual key to unlock/lock your room. One morning, we woke up to a room temperature of 30C and tried to turn the AC on and only found two modes on the thermostat: heat and fan (mind you, this was the middle of July). I called the front desk and was told the AC would only kick in when the outside temperature reaches certain level. Now, that’s insane I couldn’t turn on the AC in the middle of the summer. The only solution they offered was to open the window to let the room temperature go down. The room is insanely noisy. There is a restaurant nearby and the loud music does not stop until 1:30am every morning. Also, throughout the day, a loud grinding metal plumbing noise occurs at random. We counted 3x during our first night and we got used to it and stopped counting. Just to think, I paid $2k (4 nites) for this due to FIFA being in town. Do yourself a favor and stay at a different hotel.

Partner

4/10

Poor

08 Jul 2026

TADAYOSHI

The room has neither a toilet nor a shower. The bathrobe provided is worn out. By evening, the complimentary coffee has run out. There is a 10 p.m. curfew, at which point the entrance is locked.

10/10

Exceptional

06 Jul 2026

James

Hotel was very clean and located in great location.

Partner

10/10

Exceptional

04 Jul 2026

Genaro Antonio

Good hotel for the price

Friends

2/10

Poor

04 Jul 2026

Theresa M

Our stay at the Kingston Hotel was very disappointing. We paid nearly $300 for one night, only to find that the toilet in our room did not flush properly. It was largely unusable throughout our stay, and I had to repeatedly attempt to fix it during the night, which disrupted our stay and woke my children.

What made this experience even more frustrating was learning from the General Manager that the hotel was already aware of the issue because a replacement part had been ordered. This was never disclosed to us prior to arrival. Had we been informed, we would have made a different decision about staying, as a functioning bathroom is a basic expectation when paying for a hotel room.

While the hotel presents itself as a family-run business that treats guests like family, this was not our experience. The handling of our concerns lacked understanding, and the $35 compensation offered barely covered the parking fee, which was also not clearly disclosed during booking.

Unfortunately, the lack of transparency and the way this situation was managed left us very disappointed. We will not be returning and cannot recommend the Kingston Hotel based on our experience.

Family_with_children

10/10

Exceptional

03 Jul 2026

Dondie

My stay was nice. They leave you all kinds of amenities. Do you share a bathroom.

Self

10/10

Exceptional

01 Jul 2026

Angela

Nice clean older hotel. Staff was very helpful. Free laundry and sauna. Hotel has rooms with bathrooms and rooms that have shared bathroom.

Friends

10/10

Exceptional

30 Jun 2026

Susan

It was a very unique experience at this hotel. We quite enjoyed our stay! Amazing location. Parking next door that gets secured at night but with access to get your car.

Family

6/10

Pleasant

28 Jun 2026

Rita

Kingston hotel is old, musty smelling and long overdue for renovations but it is at a great location! Neither Kingston or Hotels.com was clear that some of the rooms don’t have a private bathroom! Be careful when you book!

Partner

8/10

Excellent

27 Jun 2026

erik

Old style, but very functional, and comfortable

Self

8/10

Excellent

26 Jun 2026

Gracelyn

Staff was lovely and so helpful.

Friends

2/10

Poor

25 Jun 2026

Mina

Will never use this hotel again
We had an emergency where my daughter (18yrs) had a cancelation over night and I couldn't host her
I totally understand the policy of no visitors
Tried to get exception or even room upgrade but they didn't have any availability & before that the receptionist along with his manager decide that I can buy a new room not an upgrade before they discover no rooms available
I had to book at another hotel leaving my room and staying with my daughter.
During the whole discussion he totally refused to let the girl even enter the door and have the discussion inside!!!
I had to pay a night at another hotel to not let my daughter in the street.

This is all beside the bad air-condition that works for an hour or so and then disconnect even though its a separate unit
The coffee the only available at the reception and if you're 5 mins late after 10 am no more coffee!!

I travel a lot and this by far was the worst stay / experience i had in years

Self

6/10

Pleasant

21 Jun 2026

GRACE

A charming, well Kept hotel.1 1

10/10

Exceptional

19 Jun 2026

Serkan

Stayed a night for a World Cup game as a family. It was the perfect location walking distance to the stadium, local restaurants and transportation. The room was clean, check in and check out were quick and easy. Did not go there for or expect any amenities.

Family

10/10

Exceptional

17 Jun 2026

Irvin

I love the room even if it was small, yes shared bathroom was unique but it was not bad I got my shower and break without ease. Wifi was great, I think the only adjustment and maybe I am not aware. If you are going out but you might not be confident in keeping the key is to hold it in small box with all the room numbers in a slot or something. Other wise I would use this hotel again very nice area. Thank you. AC was good staff was good.

Self

8/10

Excellent

16 Jun 2026

ruth

Loved the area that hotel is located- good restaurants around. Place was clean , staff very nice. Good price for Vancouver

Partner

8/10

Excellent

14 Jun 2026

Douglas

Shared bathroom that wasn't advertised

Self

8/10

Excellent

14 Jun 2026

Hüseyin

İt was really good to my expectations… very close fan zone, shopping center and symbolic areas in Vancouver…

Family_with_children

10/10

Exceptional

14 Jun 2026

Steven

Clean, quaint, with reasonable parking nearby

Partner

8/10

Excellent

11 Jun 2026

Jennifer

It was a quaint little place which was a nice change from the usual

Family_with_children

10/10

Exceptional

11 Jun 2026

Pat

It was like staying in someone’s house. Front door locked at 1030. Wallpaper in bathroom. Only complaint. Tv too low. Had to pull my head up. Walkable area.

Family

6/10

Pleasant

09 Jun 2026

Sarah

Fantastic location, very clean room, very nice staff. Bathroom was very clean. Room was somewhat warm at night and we weren't able to adjust it, I think the hotel controls it. If we wanted to spend more money per night, I would have chosen a more modern hotel. For what it is, the Kingston is adequate and even somewhat charming since it is so old.

Partner

2/10

Poor

08 Jun 2026

Florentino

DONT STAY HERE PERIOD!!
-THEY CUT OFF MY AIRCON AND TOLD ME TO “OPEN THE WINDOW” for $200a NIGHT!
-They SHUT DOWN THE ELEVATOR AND HAD THE ELECTRICITY SHUT OFF FOR 8 HOURS (I SHUD HAVE GOTTEN FREE DAY!)
-THE TV ADVERTISED IS DOWNSTAIRS
- THE 1 Shower BATHROOM IS DOWN HALL
-NO FRIDGE IN ROOM
-NO SAFE
-COFFEE IS DOWNSTAIRS
-NO BREAKFAST
-RESTAURANT NEXT DOOR (MEALS START AT $35!)
-I TRAVEL TAIWAN TO LONDON
- MAKE YOU SIGN OUT EVERYTHING (umbrella etc) RAINS ALOT IN VANCOUVER CA
-$100 SECURITY DEPOSIT
WORSE HOTEL EVER!!!

Self

8/10

Excellent

08 Jun 2026

Verified traveler

The Kingston Hotel has a boutique vintage feel to it. It has 4 floors, I stayed on the 4th.

I absolutely adored how much wallpaper was everywhere - not everyone’s vibe but I absolutely loved that.

We had a room with a double bed and bathroom - it was a very tiny room and the double bed is probably the smallest double I’ve seen? I’m only 5’6” and my feet hit the end of the bed kinda hanging off. I’m going to say that was the only negative tho! It’s very simple and if you are someone who has strong particulars on how you like things it might not be your tea. There is some wear to the building - it’s an old building!

Location is perfect, free tea and coffee 7am-10am - when I checked in and later in the evening it was also available. Not sure if that’s the norm!

Also shout out for how many bathroom items they leave for you. Very very generous. There’s a toothbrush and toothpaste, make-up wipes - etc. much more than what Ive had from fancier more expensive hotels.

It cost 350$ off of Expedia for 1 night booking one week before the day.

I had a quote on what the price is to book directly and I highly recommend others calling the hotel directly if trying save money - assuming you are looking for affordability.

Partner

6/10

Pleasant

07 Jun 2026

shane

Property was much older than I anticipated.

Self

10/10

Exceptional

06 Jun 2026

Carissa

Quaint property, wonderful staff, room was well appointed. A little dated but endearing, I will absolutely stay again.

Self

10/10

Exceptional

04 Jun 2026

Cheryl

We enjoyed staying at the Kingston. The room was very comfortable with nice big chairs to lounge in and comfy beds. It was decorated in an Edwardian style which was fun and appropriate for the area. Easy walk to good places to eat and to transportation. Walk to Gas Town and the steam clock. Would gladly stay here again.

Partner

10/10

Exceptional

04 Jun 2026

Erasicleia

Cool history in the place. Convenient to get to downtown and to the port with just a little walking.

Friends_and_family Family

8/10

Excellent

03 Jun 2026

Mike

Great location, very clean boutique hotel. Not a cookie cutter hotel. It had charm.

Partner

6/10

Pleasant

02 Jun 2026

Stuti

Good property to stay but wouldn’t go back again. Paid parking , for room , shared washroom, felt like paid too much for one day with less amenities

Partner

8/10

Excellent

02 Jun 2026

Andrew

Clean and great location.

Family_with_children

10/10

Exceptional

01 Jun 2026

Angela

Great location. The hotel is old but well maintained. Walking distance from all attractions in downtown. It is also walking distance from the train station and the cruises terminal.

Partner

6/10

Pleasant

31 May 2026

Marianne

Beautiful old building however unless you have a private room there is no TV, coffee making facilities, drinking water or toilet/shower and the room is tiny

Friends

8/10

Excellent

30 May 2026

Michelle

Quaint hotel.. shared bathroom facilities are not for everyone, but clean, affordable, quaint and convenient.

Self

8/10

Excellent

29 May 2026

Toby

Dated decor but no real issues. Mini split AC unit in room is very good, rooms are compact but perfectly ok for short stay overs.
TV was very small but good enough. I’d stay again if my first choices were to overpriced.
It’s well placed for downtown east to walk out and explore that part of Vancouver.
my only minor gripe was tea and coffee service doesn’t start until 7am but i had to leave the hotel for the airport at 630am a brew would have been nice.

Business

10/10

Exceptional

28 May 2026

Daniel

This place was actually so good. Would definitely stay here again!

Partner

8/10

Excellent

26 May 2026

Sylvia

The room was comfortable and clean. The hotel had an appealing old world feel. The double bed was small but comfortable and quiet.

Partner

10/10

Exceptional

26 May 2026

Lori-Ann H

Clean comfortable room. Helpful staff. Loved the historic features

Family

4/10

Poor

25 May 2026

Michael

First thing you should knowis the bathroom is shared with everyone else staying there. The room is small and ugly with only a bed, sink and wooden kitchen chair. There isn't any TV, radio or anything. A complete dump that will cost you $285 with parking. I won't ever be back.

Self

10/10

Exceptional

25 May 2026

Kay

Really liked the location and friendliness of the staff.

Friends

10/10

Exceptional

24 May 2026

Peter

Room. Was small but not so small that a tall big man could not survive a few nights. Was not what I expected with shared bathroom but I worked very well for me.
Bathroom with separate shower and two toilet stalls (men’s- on door. Was clean tidy. Never saw another guest in the bathroom. A robe essential for late night visits to the loo.
Sink in room hand. No tv but I did not miss it.

Friends_and_family Friends

4/10

Poor

23 May 2026

Ryan

The location is the only saving grace from my experience. I paid $300 for a closet! Single bed (not even a twin), a sink, and a very uncomfortable little chair . No TV! And no radio/alarm. Outlet by the bed for charging was hidden behind the nightstand. Thin walls; heard the neighbour's every move. One central shower and toilet for twenty rooms in my wing. The \"snacks\" room was empty: no vending machines of any sort. No breakfast, just do it yourself coffee and tea on the morning. In the morning, I talked to the maids. Less than half the rooms were used on my floor and hardly any were used on floor three. Lots of rooms were open during their mooring clean, and they all looked like a typical, larger, hotel room. Why was I stuck with the closet when other rooms were free? When I was a hotel manager, of i could upgrade I would, no questions. I kept our modest rooms for the late night traveler or for our overflow policy. I also got a lecture when I checked in about no guests allowed in the room. Is this a high school dormitory or a downtown Vancouver hotel??

Self

10/10

Exceptional

23 May 2026

Jessica

Dated and old, but the location can't be beat. The staff was friendly and helpful. Room was quiet and safe. We were able to walk everywhere and the nearest train station was only a 2 minute walk away. The pub next door was excellent too and we got a discount while staying at the hotel.

Partner

8/10

Excellent

18 May 2026

Karen

Staff was friendly and helpful. The hotel is older, but we found the bed comfortable

Partner

8/10

Excellent

18 May 2026

George

We stayed in May. The location is very convenient to the waterfront and shopping district. Hotel is an older building for sure but functional.

8/10

Excellent

18 May 2026

John

Clean but very small room. Great downtown location if all you need is a bed during a business trip or conference. Shared bathroom seemed to work out OK as I never had to wait to use it.

Self

8/10

Excellent

13 May 2026

Crystal

Clean room. Helpful staff. Bathroom in my room was excellent. Comfortable bed. Had a lot of character. Only concern is the lock on door, it’s my preference to have a key card for fear I would forget to lock my door.

Self

10/10

Exceptional

12 May 2026

Janene

We didn't use parking or ac

Friends_and_family Family

8/10

Excellent

12 May 2026

Jessica

Small rooms but good for the stay and price. Good location.
Need to book with private bathroom or else you have the shared ones.
No visitors after 10 pm. After 10 pm you need a proof of stay to get back inside.

Partner

8/10

Excellent

12 May 2026

Jayne

The hotel is quite quaint and well situated downtown. Our room was very clean and tidy. It wasn’t simple to adjust the air conditioner as it was quite hot in the room.
A coffee machine would have been very nice to have.

Family

8/10

Excellent

10 May 2026

Christopher

Location can’t be beat

Partner

8/10

Excellent

10 May 2026

Lauren

Good location, close to Sky Train station. Priced decently I guess. This is an old building with its quirks. So expect walls to be a bit thin. AC unit blasts to your face on one side of the bed no matter the setting. Storage policy is great though! You can leave your baggages in storage till midnight of your checkout date!

Partner

10/10

Exceptional

09 May 2026

Nicholas

The Kingston has all the things I love about travel. The building itself is really old. My room was a twin with a sink and a shower down the hall. It was clean, comfortable, and felt like a real place instead of a generic hotel room. It's owned by a local family and a lot of the staff is part of the family. It's the first place I've been where the overnight staff was super accommodating. If you need perfect linens, expensive soaps, and a high end bar, its not for you. If you want a quiet and comfortable space in the best location in Vancouver, it probably is.

Self

4/10

Poor

09 May 2026

james

I was surprised at the shared bathroom and size and age of the room, despite the cost. Twice as expensive as Toronto, LA, or even Houston.
Disappointing.

Self

8/10

Excellent

08 May 2026

Carlos

Clean room and toiletries. Very nice vibe. Excellent location.
They do offer coffee and tea in the morning. But they should have a water dispenser.

Family

2/10

Poor

07 May 2026

Jeffrey

We had a bad experience staying at this hotel. There was no toilet or bathroom in the room, no TV, the bed was too small for two people, and breakfast only had coffee and nothing else. The hotel had a terrible smell of old clothes and we were very dissatisfied. The price for the hotel is not low at all; they charged us $404 per night.

Partner

10/10

Exceptional

06 May 2026

Kyle

Great location

Business

10/10

Exceptional

06 May 2026

Steven

A great budget option in downtown Vancouver!

10/10

Exceptional

05 May 2026

Richard

Great staff

8/10

Excellent

04 May 2026

Eileen L

Great location! Quaint hotel. The rooms are small but it has everything you need.

Friends_and_family Family

2/10

Poor

03 May 2026

Gerry

Disgusting

Partner

10/10

Exceptional

01 May 2026

Chris

Lovely boutique hotel. Thoughtfulness resounds everywhere you look. Loads of old school touches from the fixtures, furniture, wall paper and architecture. Modern mattress for a great sleep. Good shower. Will come back.

Self

8/10

Excellent

29 Apr 2026

Isaiah

Very helpful staff

Partner

10/10

Exceptional

29 Apr 2026

Linda

A/C-Heat was good did not use parking. Staff was friendly and the room was cozy. Location was excellent for downtown a 10 minute walk to just about any where...food and tourists attractions. The price was an excellent deal as well.

Self

8/10

Excellent

28 Apr 2026

Neil

Lovely clean room and bathroom if a bit on the small side. Common areas all well presented and it was great having the sauna. A bonus too was the morning tea and coffee. Fantastic location.

Partner

4/10

Poor

26 Apr 2026

Deivison

.

Partner

10/10

Exceptional

26 Apr 2026

Elaine

This is a nice cozy hotel, kinda like a bed-and-breakfast.

6/10

Pleasant

24 Apr 2026

howard

Shared bathroom was not a problem but the room was very small and no tv. I guess you get what you pay for. I would get a larger room next time. Great location being two blocks from the Canada line train to YVR.

Partner

10/10

Exceptional

24 Apr 2026

Matthew

Good

10/10

Exceptional

23 Apr 2026

Peter

It’s always a pleasure to stay here. Lovely staff. Quiet. Basic but clean and comfy. Always my first choice.

Self

8/10

Excellent

22 Apr 2026

jerin

Good

Self

2/10

Poor

22 Apr 2026

JAY

Very bad experience. No car parking available, which was not mentioned. They also didn’t inform that there is no private washroom in the room. Very inconvenient and disappointing stay. Poor communication and lack of basic facilities. Not recommended for other visitors.

Partner

10/10

Exceptional

21 Apr 2026

Hannah

Was clean and safe. Absolutely loved the sauna!

Partner

10/10

Exceptional

21 Apr 2026

Van

Older hotel with great character and fantastic staff. We loved it. Great location for exploring Vancouver. There is also an awesome charming diner/bar right next door!
Some rooms require shared bathrooms. Ours did not. I would definitely stay here again

Partner

10/10

Exceptional

20 Apr 2026

Jaskaran

Good room

Self

10/10

Exceptional

19 Apr 2026

Heather

Great location and staff!

Friends

10/10

Exceptional

19 Apr 2026

angela

This is my second time staying here the first one was in 2019. Rooms are small and some of them have no bathroom. It’s down the hall as Sherwin but if you’re looking for low maintenance place to stay, I recommend it. I got a good night sleep staff is super helpful and it’s in prime location.

Self

10/10

Exceptional

15 Apr 2026

Joseph

Staff were excellent and the hotel was well maintained and clean. Good location in downtown and can easily walk to BC Place and Rogers Arena. Older Hotel in great condition.

2/10

Poor

13 Apr 2026

jonathan

I would not recommend this hotel. The entire property has a musty smell, similar to an old basement. I also noticed bed bug traps placed under the beds, which was concerning.
I booked my room two months in advance at a set price. When the rate dropped closer to my arrival date, I asked if they could adjust my booking to the lower price, but my request was denied and I was charged the original, much higher rate.
Additionally, the front desk staff were not particularly welcoming or helpful during my stay.
While the extra $200 I spent may not matter much to me in the long run, this experience left a lasting impression—and not a positive one.
I’ve worked in the hospitality business my whole life and this review could have been avoided with proper hospitality.

Family_with_children

10/10

Exceptional

12 Apr 2026

Amanda

The room was cute and clean and well kept! The staff was nice and helpful! The room had a good AC. Parking is a bit confusing but you can get to it.

Family_with_children

2/10

Poor

11 Apr 2026

Anas

.

6/10

Pleasant

07 Apr 2026

Carmen

Fine

Friends

10/10

Exceptional

05 Apr 2026

Kimberly

Very friendly staff. Rooms are small but very suitable for a couple that plans to spend most of their time doing things outside of the room. It’s such a unique and fun place to stay and we love the pub next door !

Partner

8/10

Excellent

02 Apr 2026

Annette

Historic, unique experience. Sharing bathrooms was a first for me but not an issue. Simple comfortable layout. Felt very safe. Very central, downtown location.

Self

10/10

Exceptional

31 Mar 2026

Heidi

Don’t be put off by not having a bathroom in your room. Everything is spic and span. Can’t get much more central. Insane restaurant serving gourmet breakfasts straight across the street.

Partner

10/10

Exceptional

29 Mar 2026

Tatiana

I’ve had an incredibly pleasant stay in the Kingston hotel. It has an old Victorian style rooms with actual metallic keys to them. It is very cozy and room is made with a great taste. The hotel is located downtown of Vancouver, a 5-10 minute walk to Gastown. The staff have been incredibly friendly and helpful. I really enjoyed talking to a nice lady at the front desk, who every day gave me detailed suggestions where to go, and what to see. It was very easy to explore Vancouver due to the staff courtesy. Thank you to all of you from Southern California!

Self

8/10

Excellent

29 Mar 2026

xavier

I had a good stay, overall very clean, good bed. My only critic, wall are thin and I could hear somebody speaking though the vent. I would go back for sure, excellent value!

Self

10/10

Exceptional

27 Mar 2026

Romina

room and washroom were clean, the staff was very nice and helpful, and the air conditioning worked perfectly. Parking was $35 per 24 hours.

Partner