Name: Holiday Inn Hotel and Suites Vancouver Downtown
Address: 1110 Howe Street, Vancouver, V6Z 1R2, CA

10/10

Exceptional

24 Jul 2026

Larissa

They have a rooftop terrace and it's awesome

10/10

Exceptional

22 Jul 2026

Samina

The staff treated you like a 4- or 5-star hotel. Everyone was kind and helpful. The breakfast on site was great with plenty of options to choose from. And they were very responsive to any extra supplies needed. Parking was hard to manage at the meter.

8/10

Excellent

21 Jul 2026

Deborah

How stupid is it to put steps for suitcases!
I was in 734 with large bags and had to negotiate them down and up a partial flight if stairs!!!
Unbelievably bad planning and not very guest friendly

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Carlos

Excellent experience. The property was exceptional and the staff was top notch. Would definitely book at this location again.

Partner

10/10

Exceptional

17 Jul 2026

Vangie

Nice, quiet, and clean room. Staff were very kind and helpful.

Partner

10/10

Exceptional

14 Jul 2026

Steven

Excellent service. Staff was very helpful. Room was clean. Great location for our needs.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Lien

Balcony

Family_with_children

2/10

Poor

12 Jul 2026

chakib

I called the Director of the facility but she never called me back

10/10

Exceptional

11 Jul 2026

Oscar

Was a goof spot

Partner

8/10

Excellent

09 Jul 2026

BRYAN

The hotel is several different buildings connected to look like one building, but some of the floors do not line up. Some floors have random stairs in the corridor. Ask about stairs if you have heavy bags.

Partner

10/10

Exceptional

30 Jun 2026

Alex

Went above and beyond to help us

Family

10/10

Exceptional

14 Jun 2026

Curtis

.

Friends

10/10

Exceptional

13 Jun 2026

Esther Jean

nice hotel and staff

Family_with_children

10/10

Exceptional

09 Jun 2026

Pamela

It would be nice to have a restaurant in side the hotel.

Family

8/10

Excellent

09 Jun 2026

Lorraine

In general the staff is very friendly and helpful. The hotel is situated ideally in an area with several different eateries within walking distance.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Nicholas

The thermostat didn’t work in my room. It stayed at 77 degrees Fahrenheit my entire stay. I disclosed this to the lobby desk. Do not put thermostats in rooms if they do not work. I was charged an additional fee of $36.25 that was not disclosed to me after paying top price for my room. Please issue me a a credit for these reasons. I expect to see a credit for the $36.25 and a 10% discount on my entire stay for the thermostat not working.

Self

8/10

Excellent

30 May 2026

Leslie

The hotel is in a perfect location to explore the city. The best part of the hotel was the wonderful, and very helpful staff. I especially want to compliment the desk clerk named Wei. He was very helpful, and nice.

Family

8/10

Excellent

30 May 2026

Liliane

The hotel was under renovation for the restaurant and other parts; therefore was not able to enjoy the pool or bar.

Partner

8/10

Excellent

29 May 2026

Antony

Holiday was quiet, room was comfortable and a really good size, beds and amenities all good - check in was fast and efficient. Staff greeted us by name each day which was excellent.

Only issue was the breakfast - we had paid in advance - ala carte - and got a cold and very limited breakfast option as the restaurant was being refurbished - no discount offered - a shame as it was not cheap to add it on to the room cost

Friends_and_family Family

8/10

Excellent

27 May 2026

Zia

It was ok

Family

10/10

Exceptional

27 May 2026

Dan

Hotel location is good. Staff were helpful.

6/10

Pleasant

26 May 2026

Michelle

Parking spots were very tight. The hotel was under construction and we had to detour to access our room. Room was overpriced for what we got.

Friends

10/10

Exceptional

26 May 2026

Angelika

We landed in Vancouver pretty early, but the staff were able to check us in early. This was super helpful, as we were able to leave our bags, freshen up, and rest before exploring the city. The hotel also was close to the areas we had in our itinerary, so we were able to come back mid-day for a quick power nap. Highly recommend!

Friends

8/10

Excellent

20 May 2026

Cassandra

Easy to check in and out. Building was under construction, which was not communicated in advance and so I was not expecting it. It didn't bother me, but I imagine some people would have preferred a heads up.

Sadly, the pool was also permanently shut down, though it is still advertised on Expedia as having one. That was a bit of a bummer.

The room was clean, and amenities were good. All else was good. I had to re-book to add two nights, though, and that took my costs up from ~$700 to almost $3000, which I think is crazy. Good thing work is paying for the room!

Self

6/10

Pleasant

19 May 2026

Brian

Friendly staff. No dining options in the hotel however as renovations were underway.
One annoyance was the loudness of guest room doors closing on neighbouring rooms.

Partner

10/10

Exceptional

18 May 2026

Luis

Nice staff clean updated roon 617 with super clean bathroom and all the amenities excellent breakfast menu that changes few items every day

Partner

4/10

Poor

15 May 2026

SHERRI L

Hotel is under construction. Main elevator doesn’t go to second floor. Must carry luggage up or down stairs.

Partner

8/10

Excellent

11 May 2026

Ernest

Good

10/10

Exceptional

10 May 2026

David

Hotel location was great. Hotel staff were friendly, professional, courteous and helpful. Breakfast was very good. Hotel room was clean, but more comfortable seating will be a good addition. Room rate was quite reasonable. Negatives were no free parking and there was construction ongoing during our stay. It would have been good to know about this beforehand. Overall a very good Hotel to stay at and I would use them again.

Partner

8/10

Excellent

09 May 2026

Robert

The service was great, house keeping was very polite. The room was very clean, and the bed very comfortable.

Self

8/10

Excellent

06 May 2026

Bonnie

Our stay here was fine, and it's in a great location. They are currently undergoing what they call a \"facelift\" and there's alot of noise and messy-looking areas. That's to be understood, but it just gave the appearance of being a bit dirty. Our room was fine, although the bed was very soft and \"old\". Everything was clean and well-kept. There were no brochures in the room to explain what services were available in the hotel. The breakfast buffet was very nice!

Partner

4/10

Poor

04 May 2026

Brenda

$400/night for a hotel room that involved walking through a construction site was absurd!

Partner

10/10

Exceptional

02 May 2026

paulin

Le matelas, oreillers, draps étaient une vrai merveille.

Family

8/10

Excellent

02 May 2026

John

Great staff! Nice hotel.

10/10

Exceptional

29 Apr 2026

Divyansh

Amazing experience, they gave me an upgrade for my birthday, great experience other than there was construction going on!
Rest was great!

Family

10/10

Exceptional

28 Apr 2026

YURIKAAMI

The room was great, however they were renovating when we stayed, so the route from lobby to our room was kinda hassle.

Partner

6/10

Pleasant

27 Apr 2026

Breanne

It’s a really old hotel and can either be set for heating OR cooling so the rooms can get pretty hot if you go in the spring before they turn the cooling on and the weather is nice.

The staff were very kind and helpful and the hotel location was great for the purpose of our trip.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Valerie Jade Castillon

Good

Family_with_children

8/10

Excellent

24 Apr 2026

Stacy

Nice location. Easy to walk to places downtown

10/10

Exceptional

23 Apr 2026

Bryant

Great location, quiet hotel. Lots of construction going on while we were there but I don’t hold that against them, just good to be aware if that bugs you. Should be done soon.

Partner

4/10

Poor

22 Apr 2026

Athena

Under Renovations / unkept / needs work / outdated
Staff friendly and helpful

Self

8/10

Excellent

21 Apr 2026

Vanessa Jane

Great breakfast

6/10

Pleasant

21 Apr 2026

Kevin

Breakfast was good at the buffet. They are under renovation so my expectations were modest. We ended up in one of the oldest most dated rooms they had with a Double Queen. The staff at the front desk were the biggest issue for me. When we asked for an extended check out early the next morning the little man I spoke to was very rude and almost looked angry that we had the nerve to seek an extended checkout. I was shocked that he was such a jerk. I've never had this poor of an experience before and have stayed there at least 5 or 6 times in the past. The female servers were excellent, but the angry little man at the front desk was a deal breaker for me. I'm not going back. I have many other options in this price range in downtown YVR.

Family

4/10

Poor

20 Apr 2026

Chandrowti

There was construction on all the time we were there so not very clean. The front desk staff were not very knowledgeable with the exception of Stephanie who was very nice and willing to help! The rooms were cleaned but you have to ask! They do not wash the coffee mugs or glasses. You have to ask for coffee, tea, creamers. They do not replace unless you ask! This hotel is not the best place to stay at. By the way, breakfast was good but there is no restaurant for lunch or dinner. I do not recommend this Holiday Inn for anyone. Go somewhere else!

Partner

10/10

Exceptional

20 Apr 2026

Michele

Amazing

Business Friends

10/10

Exceptional

20 Apr 2026

Alex

Clean room

Family_with_children

10/10

Exceptional

19 Apr 2026

Romel

Clean room but internet is slow

Partner

8/10

Excellent

17 Apr 2026

Joselyn

Our room was clean - no issues we rest comfortably at night. Thank you to all staff

4/10

Poor

17 Apr 2026

kelsey

It was under construction and didn’t offer anything or any discount to compensate for every amenity being closed. I have travelled to many IHG hotels through Canada and the USA. This was by far the worst for comfort and accommodation. Way too much money for what it offers, or doesn’t I should say.

8/10

Excellent

14 Apr 2026

Giselle

The WiFi was slow and was an issue for us; however, the hotel was clean all the time. Also, we were bummed about there being a few channels on the television.

Family

10/10

Exceptional

13 Apr 2026

Katia

The staff was so nice, and the hotel was amazing thank you

Family_with_children

6/10

Pleasant

10 Apr 2026

Lei

Really poor service

10/10

Exceptional

10 Apr 2026

Kristel Ann Patricia

Under renovation so no access to pool or fitness. Staff, rooms and service was excellent!

8/10

Excellent

09 Apr 2026

Vladyslav

I was in the far part of the hotel. There is a club close to the hotel for the side where my room was, so on weekends it was very loud and vibrations were felt even in earplugs. The AC is very loud too, so you have to sleep without it.

Partner

4/10

Poor

08 Apr 2026

Christina

Overall, the staff were friendly and helpful, and the rooms were nice and comfortable. However, there were a few issues during our stay. Behind the bed was quite filthy and clearly hadn't been cleaned. The hotel also advertises having a pool and a restaurant, but they had neither available during our stay. There were no vending machines, and the small snack and drink selection at the front desk was very minimal, with not even bottled water available. This was very disappointing, especially with kids, and advertising amenities that are not actually available feels misleading and comes across as false advertising.

Family_with_children

10/10

Exceptional

08 Apr 2026

VENUS

Convenient location, clean room and friendly staff

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Kara

The rooms were clean and the beds were comfortable, the reception staff were helpful and we were able to get early check- in which was great. It’s a great location, with lots of restaurants nearby.

Friends

10/10

Exceptional

06 Apr 2026

Yuliia

good experience

Family_with_children

2/10

Poor

05 Apr 2026

Juan Carlos

Is no pool, not happy about that

Family_with_children

2/10

Poor

03 Apr 2026

Patrick

Where do I start? We booked our accommodation in August 2025 for this trip starting 27 March. At the time of booking the hotel offered pool facilities and several food eating areas. We then received an email from the hotel on 25/3 advising us that since 1/10/2025 the pool was no longer available, the breakfast room is different and smaller and all the other eating facilities within the hotel were currently closed and being renovated. The timing of this email go us no opportunity to look elsewhere to stay. Once we arrived we were charged a $50 gratuity fee per day covering…we were not sure what because nothing was supplied in the room that we could be charged for. When enquiring what the payment was for we were abruptly told for possible damages made to the room. The food at breakfast was ok however when buffet items were empty they were left empty for periods of time and others were never replaced again. Apart from 2 staff we had on occasions in the breakfast room, all other staff we encountered there were not welcoming and at times were rude and dismissive. Overall a disappointing experience and certainly do not recommend a stay at this location.

Partner

8/10

Excellent

02 Apr 2026

rodney

as expected when I booked

Business

10/10

Exceptional

02 Apr 2026

Stephanie

Hotel is under renovations but it didn’t affect our stay at all. Rooms were spotless, staff was friendly and helpful and the hotel itself is very walkable to all things downtown.

Partner

8/10

Excellent

02 Apr 2026

bill

Was good location

Self

10/10

Exceptional

01 Apr 2026

Esperanza

Our room was clean, seemed like it had been recently upgraded. The noise level was low, we had a beautiful view of all the city buildings. My favorite part was the breakfast; fully stocked at a reasonable cost.

Partner

10/10

Exceptional

30 Mar 2026

nhi

clean

10/10

Exceptional

29 Mar 2026

Trista

Clean room, staff friendly. There wasn't a screen on our window so worried about bugs etc coming inside. We couldn't get the cool air to work in the room, it was just hot air blowing so we had to keep the window open. They are under renovation so a lot of it was closed off. Pool and restaurant were closed? Parking was 45$ for the night.

Family_with_children

6/10

Pleasant

29 Mar 2026

ABDUL

Room/Staff/Breakfast/Family-Friendly all were good except there was some renovation going while the stay. Parking was limited

Family_with_children

10/10

Exceptional

28 Mar 2026

Douglas

Clean was very clean and breakfast had plenty of options

Self

4/10

Poor

28 Mar 2026

Sehajpreet

No A/C working. They will tell you to open the windows if you feel hot..

4/10

Poor

25 Mar 2026

Robert

There was no mention when I booked it that parking would be an extra $45, or I wouldn’t have booked it. My friend parked on the street for $10, directly in front of the hotel. Then there was the remodel that was going on, the floor of the main lobby was in the middle of getting torn up, and you could hear the jackhammers throughout the entire building, starting early in the morning. The room was clean and fairly well updated, which is the only reason it got a second star.

6/10

Pleasant

25 Mar 2026

walter

They were remodeling the hotel. The staff was very friendly. No ac in the room since it was still late winter. It did get pretty hot in the room. We just ended up cracking the window open. The toilet stopped flushing but it was repaired within an hour of calling the front desk.

Friends_and_family Family

4/10

Poor

24 Mar 2026

Mai lam

They were doing renovation, besides, everything was so noisy

Partner

10/10

Exceptional

24 Mar 2026

Sener

Breakfast was lovely and the staff were attentive.

4/10

Poor

23 Mar 2026

Karla

Wasn’t aware they were under major reconstruction when booking and was sent an email regarding that a few days before my booking. In the room, wasn’t able to control the temperature because apparently we were in the tower where they were not going to be turning the air on until May and we were cooking. Loud noise throughout stay.

Friends

4/10

Poor

20 Mar 2026

Diane

We were not impressed at all with our bookings, When we booked, the renovations were going on. noisy, we brought our swim suits, for the pool and it was closed. No restaurant was closed, So very misleading according to booking with Hotels.com. We would not have booked the room for my 70th birthday for Monday to Friday if we knew it was in total renovations. Either The hotel is not communicating with their 3 party reservations. So we were not happy staying there.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Giannina

Great time

10/10

Exceptional

18 Mar 2026

Jordan

We loved our stay at the Holiday Inn. It was a close enough to walk to English Bay, Flyover Canada and so many more attractions. Also within steps of an endless assortment of restaurants and coffee shops. The includes breakfast buffet was great. So many options, all fresh and a step above the typical breakfast offered at hotels.
We loved the room! The bed was comfy, it was spotlessly clean and not loud at night. Our only cons were the fact that you can’t sign into your own Netflix/disney+/prime accounts from the TV and the options for shows was VERY limited. Also the Dove bodywash is so strongly scented (some may love, we did not).

Family_with_children

4/10

Poor

07 Mar 2026

albertyn

No shopping

Partner

6/10

Pleasant

02 Mar 2026

Sienna

The staff were the best part of our stay—very friendly, helpful, and welcoming. They allowed us to check in about two hours early, which we really appreciated.

Unfortunately, the hotel itself was not great. There was no clear air conditioning in the room (either it wasn’t available or the thermostat wasn’t working), and the room was very hot. I had booked a room with two queen beds but was given two doubles instead. Since there were four of us sharing the room, the smaller beds made it quite cramped, and we were still charged an “extra guest” fee.

The room itself felt quite small, and there was garbage on the floor behind one of the beds. The remote had a Netflix button, but Netflix didn’t work. We also tried connecting the TV to the internet to cast from our phones, but the network settings weren’t accessible.

There was also very loud construction happening upstairs during our stay, with frequent drilling noise. Additionally, the elevators were extremely small.

On the positive side, the location is excellent, with many food options and amenities nearby.

Overall, the staff and location were great, but the room quality and amenities did not match expectations.

Friends

10/10

Exceptional

26 Feb 2026

amandeep

Staff n Service is awesome

Family_with_children

10/10

Exceptional

23 Feb 2026

Tevin

Staff .

8/10

Excellent

19 Feb 2026

Frances

Staff are very accommodating. Clean.

6/10

Pleasant

17 Feb 2026

Adam

Room appeared clean and staff were friendly. Our tv did not have a good connection the cable kept coming in and out not sure what was going on. Wasn’t worth complaining for us though. Room was very hot and couldn’t adjust the temperature to bring it down from 23 degrees. Staff said there wasn’t much they could do as the AC was turned off for the winter. They did bring us a fan right away though which was very helpful. Upon leaving we also a mouse run through the room which was a bit disappointing end to our stay.

Partner

8/10

Excellent

16 Feb 2026

Megan

Easy check in and friendly staff. Would stay again!

Leisure Family

6/10

Pleasant

16 Feb 2026

Melissa

Bathroom sink was out of the bathroom.. which was odd. And the hotel had parking but it was paid parking even for guests. Also the hotel was like a maze, was confusing navigating through the hallways. Ran into multiple people who had the same issue.

Leisure Partner

8/10

Excellent

16 Feb 2026

Terry

Hotel was nice and staff were friendly.

Leisure Family

10/10

Exceptional

16 Feb 2026

Teresita

Outside of being ideally located, the hotel was immaculate while we stayed there. The staff were incredible, attentive, and very helpful. I loved the quality of the complementary shampoo/soap. Lastly, we purchased the breakfast to

10/10

Exceptional

13 Feb 2026

Marshall

Everything was great

Leisure Partner

8/10

Excellent

09 Feb 2026

Delia

The room was clean, but the wifi and video casting did not work.

8/10

Excellent

28 Jan 2026

Gary

The room was great , but the breakfast was terrible, no coffee, eggs or meat , when they finally replenished the items , the ham was cold , the fried eggs were ice cold , was a waste of time and money for the three of us , would not recommend it

Business_and_leisure Family

10/10

Exceptional

21 Jan 2026

Arturo

Everything was great, I don’t remember the name off the gentleman that did my check in, but he was really attentive and he did say hello every time he was working.
Love that you guys still have that rental car in the lobby, I did miss the restaurant but all good I know it will be there next time.
Every one I encounter was great.

Business_and_leisure Self

10/10

Exceptional

19 Jan 2026

Yue

Room is very clean, staff very handy, and location is very good and easy to get around

Leisure Family

8/10

Excellent

17 Jan 2026

Kailey

Great stay for a touristy trip to Vancouver. Quick walks to lots of great attractions. Not the nicest surrounding area but still felt safe. Very quiet inside the room despite bustling city below.

10/10

Exceptional

14 Jan 2026

Maja

Great location.

Leisure Family

8/10

Excellent

10 Jan 2026

Audrey

The breakfast was good.

Business_and_leisure Self

10/10

Exceptional

10 Jan 2026

Nqobile

The hotel staff was polite and accommodating and I want to especially shout out the great staff at the dining room for breakfast

Leisure Self

10/10

Exceptional

04 Jan 2026

Leston

Clean room, great location, very walkable and safe.

Leisure Self

10/10

Exceptional

03 Jan 2026

Qian Wen

Room is clean, staffs are friendly.

Leisure Family

10/10

Exceptional

01 Jan 2026

Alice

Room was clean, staff were friendly. Great location just a block from Granville street.

6/10

Pleasant

30 Dec 2025

Connie

Didn’t receive notification that the pool AND the restaurant would not be available for the duration of my stay until the night before my check-in. The pool was closed in October for renovations but was not contacted until the night before check-in in December.
The location is great, and I’m sure things will be better once anticipated reno’s are completed. Bar was VERY loud every night especially between 1-2am, so much so that you could sing along with the music. Only night they are closed is Sundays (plus Christmas Eve & Christmas Day).
Elevators were packed with only 3 family members with suitcases and extremely slow. Lodgers need to tap key inside elevator to activate the lift, which wasn’t explained to some clients who had to be rescued a time or two.
Front desk was always busy with a lineup but it was over Christmas and there was lots of activity with tours, car rentals and customer service.
I loved the location. Nice walk to Chinatown, Gastown & downtown amenities. Approved pickup location for various local tour operators, negating the issue of having to walk somewhere to meet connecting transfers.
Overall, would recommend but be aware of buildings deficits that are not advertised. Looking forward to going back once renovations are completed.

Leisure Self