Fairmont Hotel Vancouver

Canada , Vancouver-BC
VANCOUVER, West Georgia Street, 900
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100 reviews shown

8/10

Excellent

23 Apr 2026

Karla Baez

The bar had a good selection

Family_with_children

10/10

Exceptional

20 Apr 2026

Surya

Notch8 , their restaurant was nice, tad bit expensive. We visited for dinner.

Family_with_children

10/10

Exceptional

19 Apr 2026

Ashish

Breakfast and Bar was great

Partner

10/10

Exceptional

19 Apr 2026

Edward

The property was beautifully maintained and the staff was very polite and helpful

Family_with_children

10/10

Exceptional

19 Apr 2026

Lee Ann

Staff was very helpful when I came back on my first day with a twisted ankle. Room service was excellent and also considerate of my injured state.

Self

8/10

Excellent

18 Apr 2026

Janet Diaz

I stayed in the fourth floor & there was noise all night. Def hard to sleep in that floor due to the staff being in that floor.

Partner

10/10

Exceptional

16 Apr 2026

Matthew

The hotel was super clean, the room was excellent and always well kept. Front desk staff were super friendly and helpful and also suggested some great restaurants in the city.

Staff even brought us a mini fridge to our room free of charge. They also even have hotel dogs that you can pet while they're working :)

Partner

8/10

Excellent

16 Apr 2026

Ryan

We didnt get breakfast here. It was too expensive

Family_with_children

10/10

Exceptional

15 Apr 2026

Andrea

I chose the hotel because my mom and I stayed there one week back in 201X, she passed away in 2025 so I chose the property solely for that reason.

The hotel itself is lovely, blend of high end shops, trendy restaurant, friendly staff, and just hint of a maze. The room itself was large and spacious, clean, and had all the amenities you would expect. The location is perfect: short walks to harbour air, Macs (circle K), transit, taxis, and the skyway is right out the door or less than a block away. If you are here to visit, the Vancouver art gallery is right next door and you are surrounded by shopping! You are spoiled for your chose of restaurants and cuisine types all within easy walking distance.

I do not have only positive things to say as the view from 902 wasn't spectacular, and if it were not for the familiar reasons I would not have paid $671. There were nicer, less expensive, or better situated hotels to choose from. There is also this trend to remove bathtubs. On occasions, I do like a good soak.

Overall excellent, but pricy.

Friends_and_family Friends

10/10

Exceptional

14 Apr 2026

Shubreet

The staff is very good good at cleaning the room. Every time i came back my bed was made, towels fresh loved it.

Partner

6/10

Pleasant

13 Apr 2026

Jaylee

Our room was ready hours before check-in, which was greatly appreciated. The room was on the 5th floor and was in a decent (albeit tired) condition. The floors were clean, but there was dust in the bathroom and main bedroom, and crumbs/dried food from a previous guest near the armchair. The air con did not work, but we were lucky that the window opened and let in some breeze.

We ordered room service three times during our stay, twice for dinner and once for breakfast. Between our first and second nights, the menu changed; the reception sent up a \"new\" menu that was exactly the same as the one in our room.

Ordering food was not a seamless experience. Breakfast was ordered for a 6.15am arrival, and we were called at 5.30am to be told that the omelettes were no longer available as they were not on the new menu. Receiving a call at 5.30am to be told that an item with three ingredients is no longer available could have been avoided if the hotel used consistent menus.

Is the Fairmont an aesthetically beautiful hotel? Yes. Are the finishes and tech outdated? Absolutely. Are the staff helpful and kind? Sort of. Would I stay again? No.

Business Partner

10/10

Exceptional

13 Apr 2026

Ivan

Great hotel

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Stephanie

Favorite place to stay in Vancouver. Staff are amazing, and it's a great location for walking to shops or the waterfront.

2/10

Poor

12 Apr 2026

Kseniia

They didn’t have a room available to us after it was booked a week prior and fully paid. Then they found a room after 20 min search and also double charged us on the check out. Even though we fully pré-paid our stay through Expedia, hôtel charged us for the room by providing an invoice on a Check out. Unpleasant experience that was not anticipated from a Fairmont

Partner

10/10

Exceptional

11 Apr 2026

Monica

Amazing

Family_with_children

8/10

Excellent

10 Apr 2026

Diana

It was fine.

Family

10/10

Exceptional

10 Apr 2026

Kristin

one night - short and sweet

10/10

Exceptional

10 Apr 2026

Cathleen

We loved our time at the Fairmont. The location was amazing, the staff were really nice, and the room was gorgeous. Our daughter had the best time in the pool!

Family_with_children

10/10

Exceptional

09 Apr 2026

Miyuki

Excellent as always

Partner

6/10

Pleasant

09 Apr 2026

John

We, a family of three, wanted a relaxed overnight stay in Vancouver. Unfortunately, it requires more than one night to adapt to this hotel's eccentric room amenities. Our child immediately grabbed the sensor activated candy, $12 for some gummy bears, that we were told would be refunded, and wasn't. The fridge was completely loaded with sales items and unusable. You have to order another fridge apparently. No kettle, and it took over an hour to get one by seemingly confused staff (insisting there was already a kettle in the room). And a coffee maker that is as loud as a jack hammer, waking up my wife and kid. So the first night in this hotel is a mildly stressful exercise. Next hotel I'll phone ahead and quiz them on the amenities.

Family_with_children

10/10

Exceptional

08 Apr 2026

Ella

Great location.

Friends

4/10

Poor

07 Apr 2026

Alejandro Ricco

he Fairmont Vancouver is one of those hotels that is old in the way expensive hotels like to call “classic.” To be fair, inside it is actually well kept. The room was good, remodeled, and overall pretty much what you would expect: an older hotel on the outside, but in solid shape on the inside.
The location is excellent, and the staff were very nice across the board.
But honestly, for me, the whole experience got ruined by one thing: you cannot really control the room temperature. They told me that “in winter” the system only heats, and in summer it only cools. That might sound logical to someone managing the building from 1964, except we are in April, it was quite warm, and the room was stuck at 24°C. So the room did not need heating at all, yet cooling was not available because apparently the calendar matters more than the actual temperature.
Their solution was to open the window about 15 cm. That solves nothing. First, it is not enough to cool the room properly. Second, once you open it, you get street noise, cars, sirens, and everything else you would prefer not to hear when staying at a hotel in this price range.
So yes, the hotel is nice, the staff are kind, and the location is excellent. But if a hotel at this level cannot offer a basic comfortable sleeping temperature, that is a serious failure. Maybe this would be acceptable at a 2- or 3-star hotel. At this level, and for this price, it really is not. I would not go back for that reason alone.

Family_with_children

8/10

Excellent

07 Apr 2026

DAN

My experince staying at this hotel was very good. It’s a family friendly hotel also. The location is great and everything is nearby such as restaurants, shops and train stations. They have friendly and helpful staffs. The rooms are nice and clean. I highly recomend this hotel for travellers looking to stay in middle of downtown area.

Family_with_children

10/10

Exceptional

05 Apr 2026

Dane

Always an amazing stay.

Partner

6/10

Pleasant

05 Apr 2026

Elizabeth

Rooms were very clean, staff very slow.
Woken at 9am by a housecleaner coming into our room.

10/10

Exceptional

05 Apr 2026

Robyn

This hotel is beautiful everything is prestižne and the service is wonderful. Definetley be back again.
⭐️⭐️⭐️⭐️⭐️

Family

10/10

Exceptional

05 Apr 2026

Christine

Yes

Self

8/10

Excellent

05 Apr 2026

Jace

Check in was a super long time
Hotel keeps getting older

4/10

Poor

04 Apr 2026

tarman

There was long line for check-in and only 2 staff members were dealing. It took us 45 mins just for checking in and for check out there were same circumstances. About property conditions, the shower was leaking constantly and our sleeps were interrupted through noise. Also, we requested high floor and paid for city view but we were given room with only roof view. We were told that it was only room available!

8/10

Excellent

03 Apr 2026

Sasha

Wonderful staff - so friendly and helpful!

10/10

Exceptional

03 Apr 2026

Sahib

The hotel smelled wonderful when entering from outside

Partner

10/10

Exceptional

03 Apr 2026

Patti

We treated ourselves to a stay at the Vancouver Fairmont while we were in the city to see Les Miserables. It is always a joy to stay at one of original Canadian Pacific hotels. The only thing we were disappointed in was that there was not hot tub.

10/10

Exceptional

02 Apr 2026

Matthew

Comfortable room, clean, well located

Business

10/10

Exceptional

01 Apr 2026

Polina

Rooms don’t have a mini fridge.

Friends

10/10

Exceptional

01 Apr 2026

Jim

Well run establishment with all the amenities and then some

Partner

10/10

Exceptional

30 Mar 2026

Justin

Excellent staff. Very accommodating and helpful.

Self

8/10

Excellent

29 Mar 2026

Doris

Clean and quiet hotel. Staff were amazing, and room very relaxing. Tub was amazing, hotel beautifully updated.

Family

8/10

Excellent

29 Mar 2026

Michael

Every thing was fine. Called to get room service twice - no answer.

Friends

10/10

Exceptional

29 Mar 2026

Abubaker

Great staff, room and quietness

10/10

Exceptional

29 Mar 2026

Emmanuel

Just like every Fairmont hotel we have stayed at everything was perfect, from the check in to checking out.
My wife especially enjoyed the room service

Partner

10/10

Exceptional

28 Mar 2026

Kenneth

Lovely hotel in a great location. Staff were very courteous and our stay was very relaxing.

10/10

Exceptional

28 Mar 2026

Naomi

Beautiful, clean rooms with spectacular views of the city. The staff was friendly, kind and helpful. We’ll definitely be back.

10/10

Exceptional

28 Mar 2026

Colleen

Wonderful property, staff, and food

Family

10/10

Exceptional

27 Mar 2026

Lara

Clean room

Family

8/10

Excellent

27 Mar 2026

Bernard

Yes

Partner

10/10

Exceptional

27 Mar 2026

Bernadette

Beautiful heritage hotel! Friendly and helpful staff, and Notch 8 is worth checking out!

Partner

10/10

Exceptional

27 Mar 2026

Janice

Staff were so helpful and pleasant!

Self

8/10

Excellent

27 Mar 2026

Margot karen

Breakfast menu was excellent bar was excellent, the room had a couple flaws our telephone was not working repeatedly as well as the coffee maker was broken after the first day.

Friends_and_family Friends

4/10

Poor

26 Mar 2026

Wendy

ther was construciton near our room that went in the wee mornings and e3ven after phoning it it it contunued

4/10

Poor

26 Mar 2026

lora j

Unfortunately, the heat was off in the hotel and it was very cold. They did bring us a heater however it blew the breaker. The TV also was unable to work. Couldn’t watch a movie and the cable would not come in clear. The TV repair man did come, but he also couldn’t fix it. Just unfortunate. Nothing was done about any of it. Parking was very hard to get to, but the valet was nice not cheap tho 85$ plus

Family_with_children

10/10

Exceptional

25 Mar 2026

Lorri

The staff was very friendly and helpful. The room was extremely clean. It is a lovely place tonstay when visiting Vancouver. I would highly recommend it.

Family

10/10

Exceptional

24 Mar 2026

Benjamin

Amazing staff ! Daily cleans ! Overall worth the money !

Family_with_children

10/10

Exceptional

24 Mar 2026

Jamie

it was a wonderful stay, although parking charges are ridiculous.

Family

10/10

Exceptional

23 Mar 2026

Stephanie

Very quiet and well maintained

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Phalyn

Exceptional service and the food on the gold floor was amazing.

10/10

Exceptional

22 Mar 2026

stewart

great stay for a week!
5 starz!
Everything was top tier and the staff were so friendly and took great care of us.
We will revisit the Fairmont Vancouver , 4 sure!

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

John

Elegant, great staff, and well-situated.

10/10

Exceptional

21 Mar 2026

Nancy

Great location. Staff were very courteous. We had a slight mix up with our bags but this was fixed very quickly and the staff were very helpful. They got us into a room before regular check in times appreciated after travelling all night. The food at the hotel restaurant was very good. The room was spacious and well equipped.

Partner

10/10

Exceptional

20 Mar 2026

Becky

Great

8/10

Excellent

19 Mar 2026

Curtis

Room on the gold floor was very warm. Couldn’t get it under 24C. Left windows open at night to try and cool it down but very loud street noise.

8/10

Excellent

18 Mar 2026

Stephen

Room was great as is location of hotel. Gym was very limited. Pool was outdated, no hot tub.

Dinner service was excellent- extremely knowledgeable server given my celiac condition.

Breakfast server had no idea about celiac disease - we had to ask for the manager in order to be served safely.

Car park is separate to the hotel and even though we paid for parking with the hotel ($70 per night!!) we somehow got ticketed by the car park attendant. Really poor.

Partner

10/10

Exceptional

18 Mar 2026

Keli

Exactly what you’d expect from the Fairmount; as always a lovely stay.

4/10

Poor

17 Mar 2026

Rebecca

We were put in a room that the air did not work. You could barely open the windows. The carpet was ripped. I just found the room very tinned down for the mon

10/10

Exceptional

15 Mar 2026

Gael

Lovely room with very helpful housekeeping staff.
Concierge service exemplary.

Partner

10/10

Exceptional

15 Mar 2026

Connor

Parking is expensive but the bar, staff, and rooms were all great

Partner

4/10

Poor

14 Mar 2026

Ian

Beds need a serious overhauls. Sitting down sounded like you were falling thru bed. they were extremely sunken.

10/10

Exceptional

12 Mar 2026

Victoria

Amazing hotel!

Partner

8/10

Excellent

10 Mar 2026

Stephanie Faye C

Great location, helpful staff

Business

8/10

Excellent

09 Mar 2026

Amneet

Good

Partner

10/10

Exceptional

09 Mar 2026

Simon

Yes, right down town

10/10

Exceptional

09 Mar 2026

Rahul

Beautiful hotel with high end shops near by as well as restaurants in the downtown area. Spacious rooms and bathroom and very comfortable beds.

Family_with_children

10/10

Exceptional

09 Mar 2026

Carey

Great location and beautiful hotel. Service was excellent in every regard.

6/10

Pleasant

09 Mar 2026

Patrick

For Gold service the lounge should be open 24/7 like the one at the YVR airport and put the alcohol away after 10pm- 7am. And have the mini bar free of charge in the room. It honestly wouldn’t cost the hotel that much for a WOW experience, and also having the mini unlock so you don’t need to phone the front desk.
Last thing $10 for a mini bag of chip is a bit overpriced. You probably don’t sell alot of chips, must be just for show ;-)

10/10

Exceptional

08 Mar 2026

Maria

Beautiful hotel. A great stay. Very comfortable bed.

Partner

10/10

Exceptional

08 Mar 2026

christopher

great hospitality from David

Partner

4/10

Poor

07 Mar 2026

Avnish

Room was way too hot for me. No internal control temp. Had to open window and listen to sirens all night. Didn’t sleep for three days unfortunately. I did Let the front desk know. Unfortunate as I usually never consider staying anywhere other than a Fairmont. But sleep is important. Onwards ….

Self

8/10

Excellent

06 Mar 2026

Mary Jo

The hotel is beautiful and staff were very helpful and friendly. Our only negative feedback is the dated rooms and thin walls. We were able to hear our neighbors all night long.

Family

10/10

Exceptional

06 Mar 2026

Audrey

The Fairmont experience is the best and The staff is exceptional. You can walk from the hotel to all the shops around.

Pet

8/10

Excellent

06 Mar 2026

alexandra

The room was very cold, and when I tried to warm it up by turning up the thermometer it did not work. There are no blankets in the room so I had to sleep under my coat. when I spoke to the staff they offered to move me to a different room. Instead, they brought me a heater, which fixed the problem.

10/10

Exceptional

04 Mar 2026

Linda

Perfect location right in the heart of downtown Vancouver. Walking distance to theaters, shops, dining & transit.

10/10

Exceptional

04 Mar 2026

Corey

Every year we go there, the staff is incredible

8/10

Excellent

02 Mar 2026

Rhea

Great location. Worn around the edges

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Anthony

We stayed for three nights at the Fairmont Hotel Vancouver on a quick trip from Calgary and chose the Gold Floor — and it was absolutely worth it.

This is an iconic Canadian hotel right in the heart of Vancouver. The moment you walk in, you feel the history and character of the place. It has that rare combination of grandeur and warmth that so many modern hotels try (and fail) to replicate.

The Gold Floor experience was exceptional. The service is truly top-notch — attentive without being intrusive, polished yet personal. It felt like “old school” hospitality in the very best sense of the phrase. The team made us feel completely taken care of from arrival to departure.

We also loved meeting the resident dogs, Ella and Elly — such a charming touch that adds personality and warmth to the property.

An evening in the Notch8 Restaurant & Bar Jazz Lounge was a highlight. Wonderful atmosphere, great music, and the perfect way to unwind after a day exploring the city.

As Canadians, we felt genuinely proud staying here. This hotel reflects the very values we cherish as a country — warmth, professionalism, inclusivity, and quiet confidence. It represents Canada beautifully.

Overall, we loved the entire experience. Classic, classy, and memorable. We would absolutely return.

10/10

Exceptional

26 Feb 2026

Lynn

The hotel was exactly what we were looking for. Also the restaurant in the hotel was wonderful.

Partner

10/10

Exceptional

24 Feb 2026

Paula

Alway grwat

8/10

Excellent

24 Feb 2026

Claire

Problems with the first room which were sorted after the first night.

Family

10/10

Exceptional

23 Feb 2026

Lisa

great room !!! Very Clean !! Great STAFF

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Francisco

Amazing hotel

Partner

10/10

Exceptional

23 Feb 2026

Chenyu

The staff here is really friendly and helpful. Excellent experience in Vancouver.

Partner

10/10

Exceptional

23 Feb 2026

Logan

Amazing

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

O'Connor

Classic Hotel. Very quiet in our room. Thank you!

Family_with_children

10/10

Exceptional

22 Feb 2026

Lyn

The friendly and helpful staff and beautiful room with a view of the art gallery!
Many thanks!

Self

10/10

Exceptional

22 Feb 2026

Emily

Everything was amazing. Room had a great view and was very comfortable - Staff were friendly and helpful. 10/10

Business

10/10

Exceptional

22 Feb 2026

Sharon

Room was great. The bed and pillows were very comfortable.

Family

10/10

Exceptional

22 Feb 2026

Nankling Jennifer

Simply Perfect ....

6/10

Pleasant

21 Feb 2026

Tia

We received a parking ticket because they didn't properly assign our car to our room number. I received a mystery charge on my credit card from the hotel with no receipt that I don't know what it would be from. The line to check in was shockingly long.

8/10

Excellent

21 Feb 2026

Robert

Yes, clean, comfortable and very helpful staff.

10/10

Exceptional

21 Feb 2026

Ojas

In room dining, friendly staff, nice lobby stores. Only issue is that the outlets need updating

10/10

Exceptional

18 Feb 2026

Jason

Everything was great! Wonderful place for the weekend

10/10

Exceptional

18 Feb 2026

Shawna

Room was clean. Staff was patient helpful and friendly. Exceptional service, the manager who helped me was on her way out the door, but when she saw me, she asked if I had a room key from the switch, and was able to provide me with a key, saving me a ton of time, and the hotel was accommodating to help give me the room I paid for.

Friends