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Civic Hotel, Autograph Collection

Vancouver-BC · Canada

13475 Central AvenueView location

9.0/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.0/109.0
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Civic Hotel, Autograph Collection

Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Stop by the hotel's restaurant, Prado Cafe, for lunch or dinner.

Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surrey? This hotel has 7978 square feet (741 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 144 air-conditioned rooms featuring LED televisions.

Read more about this hotelShow less

With a stay at Civic Hotel Autograph Collection, you'll be centrally located in Surrey, just a 5-minute walk from Central City Shopping Centre and 10 minutes by foot from Holland Park.

This hotel is 19 mi (30.6 km) from Port of Vancouver and 9.1 mi (14.6 km) from Metropolis at Metrotown. Make yourself at home in one of the 144 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surrey?

This hotel has 7978 square feet (741 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key Global LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 50 Pet max weight (per pet) in lb is 110 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: CAD 500.00 per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    19
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 for adults, and CAD 12 to 25 for children
    • Self parking fee: CAD 20.32 per day (in/out privileges)
    • Pet fee: CAD 50.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    Filipino

    English

    Romanian

Nearby attractions

Central City Shopping Centre 0.4 km / 0.2 mi
Holland Park 0.8 km / 0.5 mi
Guildford Town Centre 3.3 km / 2 mi
Bear Creek Park 3.7 km / 2.3 mi
Surrey Arts Centre 3.7 km / 2.3 mi
Bear Creek Dog Off-leash Area 3.8 km / 2.4 mi
Taj Park Convention Centre 4.3 km / 2.7 mi
Queens Park 6.8 km / 4.2 mi
Guildford Golf and Country Club 7.2 km / 4.5 mi
Douglas College 7.6 km / 4.7 mi
Anvil Centre 7.7 km / 4.8 mi
Royal City Centre Shopping Mall 8.1 km / 5 mi
Massey Theatre 8.7 km / 5.4 mi
Surrey Golf Club 9.7 km / 6 mi
Great Canadian Casino Vancouver 9.9 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Multilingual staff
Show 34 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room: 8
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Green Key Global Eco-Rating
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 19
  • DivingExtra charge
  • Fitness
  • Bowling alleyExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Civic Hotel, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Desk
    • Bathrobes
    • Satellite TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Soundproof room
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Civic Hotel, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • Soundproof room
    • Satellite TV
    • Toiletries
    • Desk
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 33 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable14 photos

    Civic Hotel, Autograph Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    14 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Satellite TV
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 31 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    Civic Hotel, Autograph Collection

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Soundproof room
    • Wi-fi
    • Ironing set
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Civic Hotel, Autograph Collection

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Civic Hotel, Autograph Collection

9.0
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Rachel
Great Location right next to the sky train
10/10
Exceptional
02 Aug 2026
Elijah Zachary
💯💯💯
10/10
Exceptional
28 Jul 2026
NAVDEEP KAUR
10/10
8/10
Excellent
27 Jul 2026
Cedela
Great hotel. Clean. Near the train station.
Note, this hotel is nearly 45 min train ride away from Vancouver downtown.
Surrey is great, btw. Nearby mall is excellent.
Few things to do nearby.
Staff was nice.
Breakfast is not included but the restaurant options are fantastic.
10/10
Exceptional
22 Jul 2026
Seyyedeh Rozita
———————————-2321——————————
10/10
Exceptional
16 Jul 2026
Seryeong
Everything is perfect
Family_with_children
10/10
Exceptional
13 Jul 2026
Katie
Nice amenities, new and perfect location
Family_with_children
10/10
Exceptional
12 Jul 2026
Sarah
Good stay for a night! Hot tub was nice outside. Restaurant served good food. Hotel room with good city/Mtn views! Big windows in corner room worth it!
Friends_and_family Friends
8/10
Excellent
12 Jul 2026
Jo-Ann
Didn’t love the location. And only saw one restaurant which had limited hours. Room service menu was only so-so.
Self
10/10
Exceptional
07 Jul 2026
Christopher
.
Self
10/10
Exceptional
19 May 2026
Kevin
Great room with an incredible view. Clean, quiet and close to shopping.
Partner
2/10
Poor
18 May 2026
onishma
There's a sky train right under the 6th floor. Runs all night long. Caution
Family_with_children
10/10
Exceptional
17 May 2026
Vikram
Every thing is phenomenal
Friends_and_family Family
10/10
Exceptional
16 May 2026
Ian
Central, convenient, luxurious. Everything you need in a stay.
Partner
10/10
Exceptional
09 May 2026
rachel
Awesome place to stay!!
Friends
10/10
Exceptional
04 May 2026
Sam
I would love to stay there again!!!
Partner
10/10
Exceptional
01 May 2026
SIDHARTH
Very friendly staff. Clean room.
Partner
10/10
Exceptional
21 Apr 2026
Robert
Comfortable stay and was able to checkin early.
Partner
8/10
Excellent
08 Apr 2026
DOUG
The place was nice but, very expensive. The location was right next to the skytrain which was nice for heading into downtown Vancouver.
Family_with_children
10/10
Exceptional
29 Mar 2026
Amit
Clean upscale rooms with an amazing heated lap pool!
10/10
Exceptional
27 Mar 2026
Safia
Amazing. So clean. Bed super comfortable.
Family_with_children
10/10
Exceptional
17 Mar 2026
Aman
Yes everything was perfect. Thank u
Self
10/10
Exceptional
16 Mar 2026
Elan
Staff was very responsive and accommodating. Gym was good. Bar was good just had drinks.
Self
10/10
Exceptional
15 Mar 2026
kiara
The hotel was amazing in all categories
10/10
Exceptional
12 Mar 2026
David
great staff
Friends
10/10
Exceptional
05 Mar 2026
Joan
The staff were very pleasant. The room was very neat and clean. The underground parking was handy for the rental vehicle. Parking garage felt very safe with its security cameras etc. The hotel is in the heart of downtown Surrey with several homeless people around making one feel uneasy. The hotel is first class and feels safe.
Self
10/10
Exceptional
01 Mar 2026
Stephan
Staff was wonderful and room was great 👍
Business
10/10
Exceptional
21 Feb 2026
Yohanna
Loved my stay
Partner
4/10
Poor
18 Feb 2026
Naomi
The room didn’t block train sounds. No complimentary microwave in room.
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
varinder
it was amazing
Business_and_leisure Partner
10/10
Exceptional
15 Feb 2026
Crystal
So clean, so beautiful. Elevated experience
Leisure
10/10
Exceptional
09 Feb 2026
Josue
Yes
Business
10/10
Exceptional
22 Jan 2026
Magnolia
Clean, quiet , nice room
6/10
Pleasant
18 Jan 2026
Nitika
Windows!! This is a gorgeous, beautifully kept hotel with awesome staff! BUT the windows are not double paned and as this property is in a very busy center, whole night the cop car sirens , firetrucks noises were so disturbing!
Leisure Family
2/10
Poor
13 Jan 2026
Pablo
Sucks not being able to put these in my calendar easily
10/10
Exceptional
06 Jan 2026
Kamalpreet
The room was clean and it was a quiet hotel. The parking was close and very secure.
Leisure Partner
10/10
Exceptional
04 Jan 2026
Thi Truc
Check in so easily and great service.
10/10
Exceptional
03 Jan 2026
Natalie
Beautiful room, bed was so comfortable, incredible view. Didn’t use the amenities
Leisure Partner
10/10
Exceptional
30 Dec 2025
JULIE ANN
great staff,amenities and close to the train station and restaurants
10/10
Exceptional
22 Dec 2025
Krishna
the rooms were clean, i had the corner room the views were exquisite the staff were friendly and so nice they went out of their way to help me get ready for an event that i was going too , which i appreciated . the room service was amazing the menu choices were excellent. i will definitely come back here again because the service was exemplary.
Leisure Self
8/10
Excellent
19 Dec 2025
George
Great place. But the tram makes too much noise in my room. It was disruptive.
Business
10/10
Exceptional
15 Dec 2025
Carol
Nice room nice amenities
Leisure Family
10/10
Exceptional
14 Dec 2025
Jass
Everything was great
Leisure Partner
10/10
Exceptional
12 Dec 2025
tom
The room was spotless and clean, and very modern.
Had a great sleep on the king-size bed, and actually slept in! First time in a long time!
Business
10/10
Exceptional
12 Dec 2025
Deborah
The hotel was fabulous- great bed, top shelf linens, beautiful lobby, complimentary breakfast and an upgrade were appreciated.
Business Self
10/10
Exceptional
08 Dec 2025
Shelly
It's one of the best hotels in Vancouver in my opinion
Partner
10/10
Exceptional
29 Nov 2025
Simrit
Excellent service
Leisure Friends
10/10
Exceptional
25 Nov 2025
Sarah
Very clean and great customer service!
6/10
Pleasant
20 Nov 2025
Ahmed
Good, clean place, nice facilities in the room and restaurant, but no one at the entrance to guide to the parking which is way down in the basement, and noise from the train station below came through even on the 12 th floor.
Leisure Family
10/10
Exceptional
18 Nov 2025
Yekaterina
We booked our stay to celebrate both my and my husbands birthdays. We were looking for a quiet weekend with good food and a good view. This hotel did not disappoint. We stayed on the 18th floor in a corner room and the views were spectacular day and night. We also loved the restaurant downstairs, the Dominion. We ended up eating dinner there every night. The hot tub and pool area was very clean and relaxing. We enjoyed the hot tub but thought the lap pool was a few degrees too cold for November night. The parking garage that the hotel provides is very safe and easily accessible with a short elevator ride. Overall, we enjoyed our stay and would recommend.
Leisure Partner
10/10
Exceptional
16 Nov 2025
Karnveer
Great!
10/10
Exceptional
11 Nov 2025
Nick
Everything was great
Love staying there
Even the restaurant staff were awesome
Business_and_leisure Friends
8/10
Excellent
11 Nov 2025
Gonzalo
Great hotel for a short stay if you bend to be in Surrey
Business
10/10
Exceptional
09 Nov 2025
Jonathan
This hotel is such a delight! I was so impressed. Quick check-in, beautiful rooms that are clean, modern yet cozey and awesome staff. We stayed 2 nights and had both breakfast and dinner at Dominion restaurant in the hotel lobby. Great service, chill vibe and incredible menu. I really was blown away by this wonderful hotel - in Surrey of all places!! I was just so impressed! Bravo, kudos, well done! It really was one of my best hotel stays and I have stayed in a lot of hotels. You far exceeded my expectations. We will be back!
Leisure Family
6/10
Pleasant
09 Nov 2025
Varun
The first night we stayed was really good room so we booked for the following night also. The second night, the room was totally different and average grade.
10/10
Exceptional
03 Nov 2025
Nigat
A lot of construction
Business_and_leisure Self
10/10
Exceptional
03 Nov 2025
Annette
Staff made for an exceptional experience!
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Nick
Was an amazing experience
Business_and_leisure Self
10/10
Exceptional
27 Oct 2025
Amritpal
Beautiful hotel, I like corner room very much on 14th floor ,it shows two side view of city downtown
Partner
10/10
Exceptional
26 Oct 2025
Nick
Nice place to stay
Business_and_leisure Self
8/10
Excellent
22 Oct 2025
Carol
Gave clear instructions for parking, so parking went very smoothly. Pleasant staff
Leisure Partner
10/10
Exceptional
17 Oct 2025
Jessica
Great customer service, new and clean!
Leisure Family
10/10
Exceptional
14 Oct 2025
Nicole
Stayed here for a labour day weekend soccer tournament and it was great. Loved the big room with amazing view of the area, staff were awesome and everything we needed was outside the door. Great option in the area!
Leisure Family
8/10
Excellent
13 Oct 2025
Shere
The rooms are clean and modern. The staff very responsive. The only issue was getting out of parking sunday AM. There are 4 exits and 3 were blocked and the one open one is obscure. After wasting 10 mins I had to call the front desk and they promptly responded as they have had to deal with this issue. Better signage would help.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Jacqueline
The room was perfectly clean, the view was stunning, a very comfy bed and just an excellent experience!
10/10
Exceptional
23 Sep 2025
Shelley
Great vibe
Business
6/10
Pleasant
19 Sep 2025
Ashley
Fantastic hotel, but the location is horrible. You are able to hear the sky train at all times and I did not feel safe walking around at night
10/10
Exceptional
08 Sep 2025
ATISH
.
Leisure Family
10/10
Exceptional
03 Sep 2025
avneet
Amazing hotel, great location
Leisure Partner
10/10
Exceptional
31 Aug 2025
Matea

Pleased

Our stay was great, the room was clean and comfortable, conveniences like fresh water and coffee were appreciated!
Partner
10/10
Exceptional
29 Aug 2025
Harmeet
Awesome!
10/10
Exceptional
24 Aug 2025
Tracie
Property was fine but major construction next to it that was unpleasant
Leisure Family
10/10
Exceptional
17 Aug 2025
MOHINDER
Convenient from all aspects
8/10
Excellent
17 Aug 2025
Harjinder
Very clean
10/10
Exceptional
11 Aug 2025
James
Room was very clean and comfortable. Staff efficient, knowledgeable and friendly. Sky train access to city and sights, close by was a real asset. Dominion bar and restaurant, was good value.
Leisure Family
10/10
Exceptional
04 Aug 2025
Malika
The view was great from the room , the room is well designed , clean and nicely layout
Leisure Friends
10/10
Exceptional
03 Aug 2025
Sukhdip
Amazing room and view. Very clean and professional service. Extra pay for parking.
6/10
Pleasant
03 Aug 2025
Pam
Very run down area. The bed was warped on one side. Felt like you would roll off when you slept on your side. Other than that the too
Was excellent. We ordered breakfast in Ben but the eggs were very runny. Not edible. The rest of the breakfast was very tasty.
Leisure Family
10/10
Exceptional
30 Jul 2025
Dina
Great
8/10
Excellent
29 Jul 2025
Erik
Good
Business Self
10/10
Exceptional
27 Jul 2025
Jagdeep
Excellent
Leisure Family
10/10
Exceptional
12 Jul 2025
Cynthia

Family trip

The room was very clean. The beds were really comfortable. And it was very quiet for being right next to the sky train.
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Tamara
Hotel was clean and rooms were very nice. Staff was exceptional. Easy access to skytrain.
Business_and_leisure Friends
6/10
Pleasant
06 Jul 2025
Lane
It was okay
Leisure Partner
10/10
Exceptional
25 Jun 2025
Daniella
Great hotel. Interesting neighbourhood.
10/10
Exceptional
22 Jun 2025
Destiny
This hotel is very gorgeous and clean all the staff was lovely and I very much enjoyed my stay I will be staying here again!
10/10
Exceptional
18 Jun 2025
Kaulay
Hotel was clean, comfortable, and located close to the highway and public transit. Also has lots of great food selections near by. Would recommend to ppl looking to have a comfortable stay while visiting Vancouver.
Leisure Family
10/10
Exceptional
13 Jun 2025
Jennifer
The pool and ordering drinks and food poolside!!
Business_and_leisure Self
10/10
Exceptional
11 Jun 2025
sheila
Beautiful and clean property, staff and warm and welcoming, will stay again
Leisure Self
2/10
Poor
02 Jun 2025
Celeste
Double charged room fee and no response from the front desk.
10/10
Exceptional
01 Jun 2025
PURNIMA LATA
Everything about this property was lovely. There was a water leak in my shower and when I notified they immediately wanted to transfer however since I was going to leave the next I declined but extremely responsive and helpful.
Leisure Self
10/10
Exceptional
29 May 2025
René
Love the art around the property!
Makes you feel in a special mood
10/10
Exceptional
17 May 2025
ranjit
Everything was perfect. Will stay here again for sure
10/10
Exceptional
14 May 2025
Sam
Excellent property, staff and service,,
Leisure Self
10/10
Exceptional
10 May 2025
Jill
Hotel was easy to find once off the main Trans-Canada Highway. Very clean and friendly staff. Even though we had to pay for parking in the parkade, $15 was reasonable for the night. Guildford Mall was a quick drive away. We didn’t get a chance to use the pool or hot tub, but it looked cool. We stayed in a corner king room. Views were pretty and we’d stay here again!
Leisure Family
10/10
Exceptional
28 Apr 2025
racquelle
Super sketchy and inconvenient area, and no free breakfast which is sad. Nice stay otherwise!
Leisure Family
8/10
Excellent
27 Apr 2025
jonathan
Everything with the room and service went well. I felt rushed when asking questions. Dont go out around at night, im not one to be afraid but its definitely and unsafe scene. The pool hours should be a bit later.
Leisure Partner
4/10
Poor
27 Apr 2025
Evan
The room was smaller than expected. Parking was $20 a day and does not come with the boarding fees. The room was in good condition. There was only one ice machine on floor 4 that was out of order when we tried to use it. The restaurant was nice.
Gang activity right outside hotel with homeless people on streets. We went to convenient store late at night and ran into a bunch of gangs and it was pretty sketchy. So be mindful when staying here.
Leisure Family
8/10
Excellent
27 Apr 2025
Michael
Decent lodging. Rooms are ridiculously small for 300$ a night. Parking is 15$ a night, at 300$ a night…throw in the parking. Skytrain is right beside location so it’s super handy for getting out of Surrey! All in all not a bad place but will be going back to Sheraton at Guilford. Better value. Bigger rooms, free parking and closer to restaurants and shopping.
Business_and_leisure Partner
8/10
Excellent
26 Apr 2025
Melani
Our stay was wonderful. My friend and I came out to hike for a few days over the Easter Long Weekend. Only complaints were how noisy the sky train was at night, the pillows were very uncomfortable and the restaurant had terrible food. Staff and food/drink at the cafe were a 10/10. Front desk staff were outstanding. The restaurant staff made up for our poor food with 2 free breakfast buffets and checked in many times which was very nice of them. Cocktails at the restaurant were delicious! Overall great stay, just a few small hiccups but nothing major!
Friends_and_family Friends

Location & surroundings

Civic Hotel, Autograph Collection
13475 Central Avenue, Surrey, Canada

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Civic Hotel, Autograph Collection

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