Ramada by Wyndham Surrey/Langley

Canada , Vancouver-BC
SURREY, 19225 Highway 10
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100 reviews shown

10/10

Exceptional

08 Apr 2026

William

Everything was great.

Partner

10/10

Exceptional

08 Apr 2026

Eric

Good value for money

Self

10/10

Exceptional

08 Apr 2026

Joanna

Clean room and facilities.

Self

10/10

Exceptional

08 Apr 2026

Beatrice

Quick check in. Friendly staff, hot breakfast next door with lots of tables or booths. Grandson loved pool and hot tub. Comfy bed and pillows. Did laundry twice $2 per load. Appreciate them having two washers and two sryers.

8/10

Excellent

06 Apr 2026

Shirley

no decaf coffee

Friends

10/10

Exceptional

06 Apr 2026

Manpreet

Excellent service!

8/10

Excellent

02 Apr 2026

Kevin

It’s an older property but it was good and the staff were nice. The gym equipment isn’t maintained such as missing batteries so it doesn’t work at all

8/10

Excellent

29 Mar 2026

rob

The sleeping area was very nice and updated, but the bathroom was quite old and not in the best condition. Staff were great.

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Courtney

Hotel was conveniently located, lots of parking out front. Rooms were clean, however bathroom consisted of only a toilet and bathtub which could use some updating. The sink and vanity were located in the room itself, which was odd and a little inconvenient if someone was getting ready while another was trying to sleep. All in all, was a decent stay for a few nights and would stay there again.

Partner

10/10

Exceptional

26 Mar 2026

Rick

Outstanding breakfast, easy check-in. Was a short, one-night stay but had no difficulties, a quiet, clean room for an overnight.

Self

10/10

Exceptional

20 Mar 2026

Theresa

Yed

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Onaivi

Adequate facilities. Clean room.

Family_with_children

8/10

Excellent

14 Mar 2026

Karandeep

Clean Room

10/10

Exceptional

12 Mar 2026

Ambar

Yes

4/10

Poor

10 Mar 2026

Shelley

Didnt get to use pool or go for breakfast.

Family

10/10

Exceptional

09 Mar 2026

Michelle

Only stayed very short time. It was in a convenient area.

8/10

Excellent

09 Mar 2026

Kevin

10/10

Exceptional

09 Mar 2026

Keith

Great stay and breakfast was amazing!

8/10

Excellent

08 Mar 2026

XIN

recommended for a short stay period

Family_with_children

6/10

Pleasant

02 Mar 2026

Sandra

We booked this hotel due to the advertised feature of a car charger. It turns out it was a very slow one, but still we charged our car overnight, a bit more expensive than other options, but convenient. There is an overwhelming smell of curry throughout the property due to the Indian restaurant on site. We had the included breakfast but I cannot tell you what it tasted like since all our brain registered was \"curry\". Not really what you want to think of with oatmeal and scrambled eggs. The room was comfortable enough but the toiletries were covered in someone else's shaving debris and the bathtub surround was moldy. Internet worked fine. For the price it was OK but left a lot to be desired.

Partner

6/10

Pleasant

01 Mar 2026

Sarah

Check in and staff were great. Beds clean and comfy. Hot tub quite bleachy feeling. Seemed a bit too much maybe.

8/10

Excellent

01 Mar 2026

Tamara

Rooms cleaned daily, great staff

Friends_and_family Friends

10/10

Exceptional

28 Feb 2026

John

Staff was helpful amd friendly, good experience and let me have a late check out

Partner

6/10

Pleasant

26 Feb 2026

Shane

Be nicef there was a decent restaurant on premises.

Self

10/10

Exceptional

24 Feb 2026

Henry

“Excellent stay! The room was very clean and comfortable, and everything was well maintained. The staff were friendly, professional, and very accommodating. Check-in and check-out were smooth. We truly enjoyed our stay and would definitely come back again.”

Friends

10/10

Exceptional

24 Feb 2026

Scott

Conveniently located, kind staff and a great breakfast included.

Partner

10/10

Exceptional

23 Feb 2026

Tawni

Spotless room, staff was very friendly and accommodating.

8/10

Excellent

20 Feb 2026

Sigrid

room was clean and nice- good spot for children - close to the agriplex and close to shopping. very central and easy to get to

Family_with_children

10/10

Exceptional

19 Feb 2026

Chane

The room was very clean and the staff was very nice.

Self

10/10

Exceptional

18 Feb 2026

Milaine

Clean beautiful room! Great helpful staff

8/10

Excellent

16 Feb 2026

Linda

Room nice, toilet paper nose tissue very ruff

Leisure Family_with_children

10/10

Exceptional

14 Feb 2026

Vicki

Staff was very nice, polite and knew her stuff.

Business Partner

10/10

Exceptional

13 Feb 2026

Nicole

Very clean room, staff were very friendly and knowledgeable about sites to see.

Leisure Partner

6/10

Pleasant

09 Feb 2026

Edythe

Needs were super comfy, room was pretty clean, location was perfect. My only concerns are the shower head is so loud and the hour tub isn't what it's advertised as. When we asked about the jets the person at the counter told us that they don't work. So don't list the hot soaker tub as a jacuzzi or hot tub!

Leisure Pet

10/10

Exceptional

08 Feb 2026

Robyn

Staff was friendly. Room was clean. Bed was firm. Buffet breakfast at the restaurant was appreciated. Lots of choices.

10/10

Exceptional

08 Feb 2026

Carol

The room was clean and very comfortable. The staff were friendly. I will stay here again.

6/10

Pleasant

08 Feb 2026

Phil

Good location. Beds were very comfortable, although one of matresses had a bad stain on it. The shower made a loud sqealing sound so not enjoyable. The pool is very small so not as it appears in the picture. Breakfast was not enjoyable as the restaurant had a bad smell so it was difficult to enjoy and they only had 3% milk for cereal.

Leisure

2/10

Poor

04 Feb 2026

Chris

Rates quoted changed at checkout, breakfast was absolutely disgusting, restaurant had an extreme smell.
Bed uncomfortable, pillows uncomfortable. Heater and fan in room very loud. Bathroom fan loud broken, broken tiles, shower curtain ripped and rod hanging loose. Very disappointed in this stay. Needless to say I will not be returning.

Leisure Self

10/10

Exceptional

29 Jan 2026

Kathleen Ann

Staff are amazing

10/10

Exceptional

28 Jan 2026

Peter

Convenient for our business trip

2/10

Poor

26 Jan 2026

Janak

My Guests left in one day. It’s terrible experience. Washing hands needed to go out of washroom they mentioned. Room was so filthy and bad

They canceled their stay in few hours.

I WASTED money for 2 Nights Stay
But they left in Few Hours

10/10

Exceptional

25 Jan 2026

Lorilee

Excellent staff. Excellent room. Beds good. Room quiet. Heat/cooling working well…and quietly. Pool and hot tub both open not at all crowded.

8/10

Excellent

21 Jan 2026

Bryan

This was the first time we needed to stay in a room with our dog. The room was clean and the staff were friendly. If I needed to stay again with our dog I would not hesitate to stay here.

Leisure Pet

6/10

Pleasant

11 Jan 2026

Rodney

When I went in, I was ‘put on hold’ with a gesture because she was talking to another staff in front of her. After a few seconds, I took opportunity to bring my other stuffs in from the car while they were talking.
Next day, we thought we’d go to the pool but the pool floor’s doesn’t look to be clean, like sanitized clean like other hotels, and the jets weren’t working at the hot tub so we went back to the room early.
We were showering and put on the do not disturb sign on the door. We were there for only a few minutes and the cleaning crews were still around but that day the cleaning didn’t get done in our rooms.
I called the service desk, I was told to go get the towels and refills at the reception myself. We were there 2 nights. We got 2 rooms. Breakfast as continental type but in a restaurant. We thought we would have a sample of the talent of the chefs but that was another missed opportunities. The Executive hotel at Richmond upgraded us to a penthouse, 4 star breakfast at the restaurant next to us.
Anyhow, it was my stepdaughter’s first trip to Canada from US. I travelled a lot previously and appreciated all the hotels I’ve been to previously. I understand why the hotel looks struggling. I wish them well.

Leisure Family

2/10

Poor

07 Jan 2026

Reece

Unsafe. Had a fellow pounding on our door at 8:50 pm, waking our daughter, wgile yelling obsenities. Claiming he is switching rooms due from our 6 yearold autistic son bouncing and playing. With the noise restriction for 9:30, and the minimal amount of noise made, my wife and daughter at this point felt unsafe. Without any other communication other than a poor ypung girl at the front desk \"claiming\" to have removed the other guest from the hotel. No response from the hotel manager, or representative for almost two days, when the manger then contacted us asking us to allow us to give them another chance and stay with them.

Very poor response, and service, from the manager all the way to the lacking service desk staff.

10/10

Exceptional

29 Dec 2025

Sarfaraz

Breakfast was ok

8/10

Excellent

28 Dec 2025

Adam

Very clean room and great breakfast!

10/10

Exceptional

27 Dec 2025

nicole

The room was amazingly clean. I suffer from an extreme allergy to dust mites, I even brought my vacuum to use. The sheets, bed and room were pretty spotless.

The staff wer friendly and helpful, the pool and hot tub was the reason for my stay in addition to being friendly towards dogs.

The free breakfast had the best waffles ive tasted in a long time. The offering of the breakfast and the cleanliness of the venue was top notch, while being simple and tasty.

Couldnt be happier with my stay over Christmas

Leisure

6/10

Pleasant

26 Dec 2025

cheryl

All was fine and clean. The mattresses were terrible

Leisure Family

6/10

Pleasant

26 Dec 2025

Ron

We were given a room with 2 queen beds. The one mattress was worn right out causing the outside edge to flatten out and the centre was raised and very uncomfortable to sleep on. We were offered to change rooms but decided to use the one queen instead. Room should never have been rented out in that condition. The toilet is built to accomodate a child since it was so low to the ground. As we are seniors it made it very difficult to use.

Leisure Partner

8/10

Excellent

23 Dec 2025

Amy

Older hotel, was clean, staff was nice

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Good

10/10

Exceptional

19 Dec 2025

Eden

clean

10/10

Exceptional

18 Dec 2025

Ray

All that we needed. Clean, comfortable, very quiet even though there were some upgrades being done. Front desk staff was very good. Fridge and coffee maker in room. We stayed for just one night.

Partner

4/10

Poor

09 Dec 2025

Helena

Our room was very noisy with the air conditioner and the fridge never stopped running Very noisy
The wall on the bathroom side beside the bed was all stained with something It looked like semon or snot

Friends_and_family Family

2/10

Poor

06 Dec 2025

Daniel

This is one of the worst hotel stays we've ever had. We basically didn't sleep for the 4 nights we were there. There must not be any sound proofing between rooms. The people above us were stomping around, sounded like they were coming through the ceiling until midnight and then they started right back up at around 4am. The 2nd night I went to the front desk at 4am to complain because we were there for a wedding and needed sleep. They were unhelpful and just told us those people were checking out in the morning. They didn't do anything to help. Then the next night we thought it'd be better because the front desk said the ppl above us were checking out that day but it was not. So since it was terrible after those ppl checked out we realized that there must not be any sound proofing so when ppl walk above it is so loud in the room below. We could hear the bathroom door shutting so loud in our room. We could hear everything. We had even brought our own fan because we like the fan to drown out noise but that didn't even work. 4 sleepless nights. We've stayed in many many hotels and have never experienced this before. Maybe we just got unlucky with terribly loud people above us that never slept and walked around all night. But I think we were lied to that the ppl were leaving because it's strange it was the same times they were awake and loud. Only quiet we got was from 1am to 4am. Sounded like they were doing jumping jacks all the time.

8/10

Excellent

05 Dec 2025

Kristin

Front staff was nice.

8/10

Excellent

02 Dec 2025

Meenaxi

Front desk should be more courteous.

Leisure Family

4/10

Poor

01 Dec 2025

Reshma

The hotel’s location, cleanliness, and free breakfast were good, but the staff’s behaviour was disappointing. I arrived at 1:00 am after my bus broke down and tried calling the reception several times beforehand to inform them about it, but the line was busy, so I left a message and called again. When the receptionist finally answered, and I asked if she’d received my message, she became irritated and cut me off. After being stranded at a gas station in an unfamiliar city, a little empathy would have made a huge difference. Overall, the customer service definitely needs improvement.

Business Self

6/10

Pleasant

23 Nov 2025

Luz

Hotel was excellent, breakfast was too basic, eggs were frozen, something that needs to be improved.
Thanks

2/10

Poor

16 Nov 2025

Gurpreet S

No hot water during our stay. No compensation offered. No one contacted us about the problem.

10/10

Exceptional

15 Nov 2025

Natasha

Staff were great. Hotel was clean and mostly updated. Bathrooms could use a refresh but overall a great value. Pool area was also clean and well maintained.

4/10

Poor

14 Nov 2025

Kim

We booked the hotel for a hockey tournament. My son was yelled at in the hallway by someone in another room because he was a “hockey” kid despite the fact he was doing nothing wrong (I was standing in the door way while he sat on the floor holding his hockey stick). There was a drunk man wandering the halls one of the night and was screaming in one of the kids faces when we had come up from the pool and were sorting sleeping arrangements between parents/kids. The pool was open until 11pm and we listened to families scream and play in the pool as our room was just above the swimming area. Staff was not accommodating of any team based activities. Over all was not impressed.

Leisure Family

6/10

Pleasant

13 Nov 2025

Jim

Sketchy area

6/10

Pleasant

11 Nov 2025

Sarbjit Singh

Good

4/10

Poor

10 Nov 2025

Amber

Staff

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Idrees

The room seemed like it was renovated (flooring). Bathroom was dated. Staff were friendly. Breakfast options were the same all three mornings. No hot tub jets.

Leisure Family

4/10

Poor

09 Nov 2025

Todd

Rat traps, bad attitude at the front desk, and unclean facilities.

Leisure Friends

10/10

Exceptional

07 Nov 2025

Donna

No the room was not spotless as the mirror was spotted - you could see the wipe marks.

The cleaning staff was very courteous.

Check in was very quick and robotic - the person in reception while informative did not smile and voiced her info very FAST and in low tones. She appeared angry but I did ask for her to repeat the info. For a senior with hearing issues this was difficult.

Upon meeting the reception person again the following day I advised her that my hearing was limited and she did smile and raised her voice when speaking.

The lighting in the room was excellent.
I liked that you had recycling bins.

Business_and_leisure Friends

10/10

Exceptional

07 Nov 2025

lovedeep

Very polite

10/10

Exceptional

03 Nov 2025

Maryna

Cleen rooms, good staff

Leisure Friends

6/10

Pleasant

31 Oct 2025

Jesse

Prefer not to be in an adjoining room, loud neighbour

6/10

Pleasant

30 Oct 2025

Michael

Breakfast was good, some people complained about the smell

Leisure Family

10/10

Exceptional

29 Oct 2025

Davendra

Friendly staff Well kept room and everything was just perfect

Partner

8/10

Excellent

29 Oct 2025

Greg

Good

Business Family

8/10

Excellent

28 Oct 2025

Laurence

Nothing

Partner

8/10

Excellent

27 Oct 2025

Tyler

Hotel is basic. For the price point it works.

Business Self

6/10

Pleasant

26 Oct 2025

Derek

Staff was friendly except for one lady, my room was right next to the elevators… very noisy from the elevator and people getting in and out. Showers were cold to warm… overall it was an ok stay wouldn’t recommend! Overall I would give this hotel 2.9 stars out of 5.

Business Partner

4/10

Poor

25 Oct 2025

Lacey-Dawn

Would not recommend

Business Family

8/10

Excellent

25 Oct 2025

Anjela

It’s not clear because of maintenance

Business Family

8/10

Excellent

24 Oct 2025

Kim

Perfect for a quick stop. Pool clean and good temperature

Leisure Partner

10/10

Exceptional

22 Oct 2025

Akash

Yes

8/10

Excellent

16 Oct 2025

Diana

Good hotel for the good price, pool is good

Leisure Family_with_children

10/10

Exceptional

16 Oct 2025

Angela

The room was clean & had such a nice vibe.The jacuzzi was very relaxing & the bed was very comfortable.The small fridge & microwave was so helpful to have.Both very easy to use.The shower /bath was big & the water pressure was perfect.The staff was so kind & friendly daily.

Self

10/10

Exceptional

15 Oct 2025

Lee Anna

everything was great

Leisure Family

10/10

Exceptional

14 Oct 2025

Trevor

All was good

Business

6/10

Pleasant

13 Oct 2025

Michael J

We have stayed at this location about 6-8 times and each time has been good. The location is under slow renovations (I’m hoping the gym will be a part of them) but this time we had loud obnoxious people above us one evening and when we asked if they were staying another night as we were, we were told no. Only to have another restless night of jumping and banging above us until 2am.

Leisure Pet

6/10

Pleasant

13 Oct 2025

Amrik

Over all good. They gave me early checkin, I appreciate that as I was up since 3am.

Business_and_leisure Family

6/10

Pleasant

13 Oct 2025

Marivic

It was decent. Got what we paid for. It would be nice to have towels at the pool. The pool/hot tub was pretty dirty. Our room was decent… could use an update. But overall, the place was decent.

Family

10/10

Exceptional

12 Oct 2025

wayne

staff is excellent

Leisure Partner

8/10

Excellent

12 Oct 2025

karen

Mold in bathroom floor 117

10/10

Exceptional

12 Oct 2025

Patrick

Yes

Leisure Family_with_children

6/10

Pleasant

11 Oct 2025

Bryce

Good for a night

Leisure Family

10/10

Exceptional

11 Oct 2025

Plamen

Clean room, friendly staff.
Breakfast was great.

Leisure

10/10

Exceptional

11 Oct 2025

Gordon

Excellent service and quality

Leisure Family

10/10

Exceptional

10 Oct 2025

John

clean and nice

8/10

Excellent

09 Oct 2025

levina

Room was clean. Traveling with 2 teens so appreciate the sink outside the main bathroom to make it more efficient. Breakfast buffet was very adequate.

Business_and_leisure Family

10/10

Exceptional

08 Oct 2025

Jaivik

Good property

10/10

Exceptional

08 Oct 2025

Marilyn

Clean room

6/10

Pleasant

05 Oct 2025

Audrey

The staff were friendly and welcoming. Free and plentiful parking was appreciated. The furniture was basic but comfortable with a small fridge, safe, Keurig coffee maker etc. The building was pleasantly quiet through the night though the room heater was noisy when it would kick in. The breakfast offering was good. Overall everything is being maintained reasonably well considering that the structure and fixtures are old & tired.