Name: Mama Shelter Roma
Address: Via Luigi Rizzo 20, Roma, 00136, IT

8/10

Excellent

16 Jul 2026

Carly Renee

Had a nice stay. Enjoyed the breakfast and roof top experience. Fun to have the retro games to play to keep ourselves busy.

Family_with_children

10/10

Exceptional

16 Jul 2026

Christie

We love staying at this hotel. It was in the perfect area just outside of busy parts of Rome. It was walkable to some great restaurants and coffee shops and also there was a kids toy shop right at the end of the street. The check-in staff was friendly and helpful and super playful with our children at check-in. The space is very well thought out with a game room downstairs an excellent restaurant and room for the kids to run outside. Their rooftop was spectacular easy to access with a great menu and not overcrowded. The space in the room was bigger than most rooms. We’ve stayed in in Rome with excellent amenities is clean space and great showers.

Family_with_children

10/10

Exceptional

10 Jul 2026

Dror

Beautiful, meticulous design that made us happy since the first second we got in. Helpful staff, very comfortable rooms.
Quite location with free connectivity to the city center, and walking distance from the Vatican.

Short sides: breakfast is good but maybe low-staffed, so things that ran out took time to be refilled. Also, shower only has a body soap- turned - shampoo, you need to bring anything else you normally use.

Partner

10/10

Exceptional

09 Jul 2026

Nancy

Propre, gentil, bonne nourriture

Family

10/10

Exceptional

08 Jul 2026

Silvia Raquel

Very close to Metro

Family

10/10

Exceptional

06 Jul 2026

Margie

The staff was very nice , and took the time to help. The roof top restaurant was a hit, we enjoyed it very much. The thing that we have concerns are
Firmer pillows for the installingceiling, fans, oh yeah, forgot to mention the poor area that was fantastic, would highly recommend people to stay.

10/10

Exceptional

30 Jun 2026

Brad

Great place to stay!

10/10

Exceptional

26 Jun 2026

Margi

Hi all,
Mama shelter

10/10

Exceptional

15 Jun 2026

robin

This was the most amazing hotel and staff I have ever experienced in my vast travels. They go above and beyond to make you feel at home. Exceptional service. Thank you so much. Mama loves you and we love mama!!

10/10

Exceptional

14 Jun 2026

Chantal

I chose this hotel because it was one of very few accommodations in Rome with a pool, dry sauna and steam room at a reasonable price. I am so glad I found this hotel with Expedia's help! It is a true gem. The restaurant options on site are fabulous! All staff, from those working at the reception/reservation desk to those working in the restaurants, were very attentive and friendly. We are sure to stay at this hotel chain again if the opportunity arises in the future!

Partner

10/10

Exceptional

10 Jun 2026

Neil

Convenient location close to the Vatican as well as close to true authentic Roman restaurants frequented by locals.

Partner

10/10

Exceptional

06 Jun 2026

Debbie

Place was great. We love the rooftop and just the way you walked in from the street. Staff was great. If I was to say anything on the downside it would be to add a few more common foods. For picky eaters

Partner

10/10

Exceptional

05 Jun 2026

Michelle Frances Araya

⭐⭐⭐⭐⭐

We had a wonderful stay at Mama Shelter Rome! The hotel was modern, comfortable, and in a great location. One of the biggest perks was that the Metro station was within walking distance, making it easy to explore all that Rome has to offer.

What truly made our experience special was the incredible staff. Everyone was friendly, welcoming, and always ready to help with a smile.

A special shoutout to Nina at breakfast! She went above and beyond to make our mornings enjoyable. Every day she greeted us with a warm smile, made sure our family was comfortable, and even had our daily cappuccinos ready. Her kindness, attention to detail, and genuine hospitality made us feel right at home. Nina was simply the best!

Thank you, Mama Shelter Rome, for helping make our family trip so memorable. We would happily stay here again and highly recommend it to anyone visiting Rome!

Family_with_children

10/10

Exceptional

31 May 2026

Marion

We loved Mama Shelter. Cute boutique hotel. So many cute features.
Rooftop for dinner and music, great views. Staff very attentive.

Partner

10/10

Exceptional

27 May 2026

Conrad

x

8/10

Excellent

24 May 2026

Leticia Madrigal

Breakfast was ok. Pastries not as fresh and to order a cappuccino took over 45 minutes to an hour.

Family

8/10

Excellent

19 May 2026

Jahnavi

Mama shelter Roma is a quirky hotel that has great staff, location, and cleanliness. Its close proximity to the Vatican City and the Cipro metro station was crucial for a great vacation in Rome.

Family

10/10

Exceptional

18 May 2026

Patricia

Mama Shelter was a great place to stay. It was clean and welcoming. The bed was very comfortable. It was more off the beaten path than previous hotels but I really enjoyed that. The atmosphere is great and the staff were very welcoming. The pool was a nice break and well organized.

My only complaint was with the restaurant. I don't know what was happening but each of our meals was a bit of a mess. They tasted fantastic but the kitchen apologied for taking so long on each occasion. Our meals didn't arrive at the same time (my partner was done eating before my pizza came). The staff was very attentive and apologetic but it seemed like they didn't expect to be so busy.

Overall I would recommend staying at Mama Shelter.

Partner

10/10

Exceptional

23 Apr 2026

Bryce Kaelon

Wonderful place 10/10 would recommend

Friends

8/10

Excellent

09 Apr 2026

Shelly

Nice hotel. Perfect for families with kids. It was a nice break for my kids to be able to play in the pool and they had fun with the free arcade games. The gym was clean and big. The only reason I couldn't give 5 stars is because the mattress in our room should be replaced. It was sunken in. There were also some ants in the room. Besides those two issues, everything was great.

Family_with_children

10/10

Exceptional

06 Apr 2026

angel m

Great for traveling good location

Partner

8/10

Excellent

06 Apr 2026

Melanie

Quirky hotel with great amenities in a perfect location just a 2 minute walk away from the Metro. Staff were amazing, every single one we interacted with was so friendly and helpful. Would definitely stay here again!

Family_with_children

10/10

Exceptional

06 Apr 2026

Hina

Clean and friendly. Also good location ang
D facilities

Family_with_children

10/10

Exceptional

05 Apr 2026

Rosemary

No none disappointments. Exceptional staff.

Self

10/10

Exceptional

02 Apr 2026

Jonathan Daniel

Absolute gem of a place with stand out friendly staff, amazing location. Our room even had a view of St Peter’s basilica which was beautiful at sunset.

When we return to Rome we’d happily choose Mama Shelter again.

The pizzeria was excellent (service not superb in there but pizza was great). There are some great food options around the area, we ate a typical Roman breakfast opposite Cipro Metro station. There’s a Carrefour (make sure you get a discount card as this can save you a fair bit), and Cococ was excellent a few strides out of the door, for a breakfast also (they do evening meals there).

We didn’t have breakfast in the hotel, it was quite pricey at €22 each - you can get a lot more in this Prati neighbourhood for much less

10/10

Exceptional

01 Apr 2026

Laura

I really enjoyed my stay. I travelled solo and felt safe and used the facilities- pool, sauna, steam etc. The decor is fab. So close to a station and walking distance from the Vatican. Would stay again

Self

10/10

Exceptional

31 Mar 2026

Dijana

Travelled from North America with family.
This place by far exceeded our expectations.
Location - number one. Walking distance from Vatican, fine dinning, metro station and grocery store. All you need.
Staff - amazing and attentive.
Room - perfect size, not on a bigger end but just enough with a great size shower and bathroom. Impeccably clean.
Breakfast - buffet style, 20 euros a day, very reasonable for quality of food and options for all.
Overall - great value for money and strongly recommend.

Family_with_children

10/10

Exceptional

29 Mar 2026

James Alexander Gervaise

We are seasoned travellers, and now we are seasoned “with young kids” travellers! This hotel is away from the main tourist centre but is absolutely excellent. The staff are amazing. A special mention for Antonio who could not have done more for our kids (2 and 7)
Great rooms. Expedia listing doesn't do it justice. Book with confidence. The restaurant is great also. 5 stars.

Family_with_children

6/10

Pleasant

28 Mar 2026

Kathryn

The breakfast buffet was definitely a highlight-they had everything you could possibly imagine!
It’s not the best hotel for Americans because most of their clientele is European so they couldn’t help me with getting euros or where to even go to get them. Staff could be more attentive - ie, I asked for a cappuccino and they gave me an espresso lol. They guy acted like he didn’t want to be at work and the dining room was almost empty at the time,

10/10

Exceptional

26 Mar 2026

Alexander George

Excellent hotel, great amenities and easy to get into central Rome (and cheap using subway). In more of a residential area which gives tourists a flavour of local life.

Partner

10/10

Exceptional

25 Mar 2026

Jesus Manuel

Great spot and customer service was great.

Family

10/10

Exceptional

24 Mar 2026

Shamem

Our room was lovely with a free upgrade, massive shower, in a very convenient area close by to a metro and a few tourist spots. The breakfast buffet was good with a great variety

Partner

10/10

Exceptional

21 Mar 2026

Rebecca

Fabulous and friendly staff, wonderful pool and spa area. Good bar too. Everywhere was hot though and couldn't work out how to adjust the air con.

Partner

10/10

Exceptional

19 Mar 2026

Linda

Didnt use all the options but they were offered. All the staff were impressively multilingual, and generally friendly and upbeat. It felt like a team and I enjoyed the positive energy. My room was very clean and quiet, the bed super comfortable, and the breakfast buffet was delicious with range from full english, to fine pastries and the italian cold cuts and fruit, green salads, and yoghurt/granola options. Just a great stay.

Self

10/10

Exceptional

19 Mar 2026

GERARDO

Clean nice staff

8/10

Excellent

18 Mar 2026

michael

Location is great - 3 blocks from Cipro
Station in A Metro line. Places to eat quickly and pick up groceries within a block or two. Walk to Vatican in 15 minutes. Not luxurious, but clean. They had more than sufficient desk staff when we left at 6 A.M.

Friends

10/10

Exceptional

12 Mar 2026

Aime

Friendly staff, great breakfast to start the day and having the metro within 7 minute walk was helpful.

10/10

Exceptional

10 Mar 2026

Clare Ruth

Clean room, friendly staff, close to various public transport. Family friendly (but also a few too many children running around screaming on occasion!). Pool/sauna/steam room was a nice place to go (but again, see screaming children). Good breakfast & the restaurant was reasonably priced.

Partner

10/10

Exceptional

09 Mar 2026

Chloe

Lovely hotel, really clean and in great condition. Rooms spacious, fun decor and a great shower! Pool facilities, restaurant and bar all really nice with friendly staff. Definitely recommend and would stay again!

Partner

10/10

Exceptional

05 Mar 2026

Sheila

From couples enjoying romance to whole families - they were all there having a great time! I was on my own catching up on my long list of museum collections and exhibitions to see— and of course visiting friends! Room design excellent both relaxing and catching up on some work!

Self

10/10

Exceptional

02 Mar 2026

DiMario

Great place for vacation

Partner

10/10

Exceptional

24 Feb 2026

George

Friendly staff, great location, funky designs!

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

ovidio

Staff was very nice, and the rooms were impeccable.

10/10

Exceptional

20 Feb 2026

Scott

Awesome

Leisure Partner

2/10

Poor

18 Feb 2026

Yannely Caraveo

Kicked out of the rooftop in my 6th day of being there while I was just breathing the air.

10/10

Exceptional

16 Feb 2026

James

Room was nice and clean and all you need staff were all very friendly and helpful will definitely stay again and will look at other cities too

10/10

Exceptional

22 Jan 2026

Mirtha

Everything was perfectly amazing ❤️ love everything in this place

Leisure Partner

10/10

Exceptional

19 Jan 2026

keith

The staff really went the extra mile. I appreciated their friendliness and professionalism. They made the stay very enjoyable. The amenities were good but not spectacular in any way. Small fitness room and pool. There’s also a sauna and stem room. All the facilities are kept very clean. I was very unhappy with the first room I got which was very small and dark. I didn’t mention it to the staff but I did mention it in my check in review. They upgraded me to a better room, which I really appreciated. It’s a pretty central location and very walkable.

6/10

Pleasant

09 Jan 2026

David

Staff was very nice with few exceptions. Bed mattress was too soft. Buffets were excellent. If not for bed, I would rate a 5. I would return.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Debbie

spa

Leisure Friends

10/10

Exceptional

04 Jan 2026

Joey

Great stay.

Leisure Family

10/10

Exceptional

02 Jan 2026

SEBASTIEN

excellent hotel & facilities
nice breakfast
very good location area near by the Vatican (15walking distance) & metro access (5mn)

Leisure Family

10/10

Exceptional

28 Dec 2025

Samantha

Staff was incredibly friendly, hotel was nice and spacious. The rooms were quite decent size and bed was very comfortable. Would highly recommend and can’t wait to come back

Leisure Partner

10/10

Exceptional

20 Dec 2025

Chelsea

Hotel was beautiful and the mama XL room was perfect and spacious for our family’s needs. The restaurant was beautiful and food was delicious. The staff was amazing as well! All so friendly and kind. Will definitely stay here again!

10/10

Exceptional

02 Dec 2025

George S

Awesome stay!!

10/10

Exceptional

01 Dec 2025

Gurdip

Room was great, and the staff were very helpful.

Leisure Family

10/10

Exceptional

30 Nov 2025

Irma

Very nice bedding and comfortable bed.
Room always clean and staff are very friendly.

8/10

Excellent

18 Nov 2025

Amanda

Friendly, quirky hotel with lovely vibe - added benefit of an indoor pool and sauna but needed to reserve couple of hours in advance so only used once

Leisure

10/10

Exceptional

08 Nov 2025

Tanya

Very satisfied with the place

Leisure Self

8/10

Excellent

24 Oct 2025

FlorIvette

Great cleaning staff, check in was smooth. Restaurant buffet food was ok. restaurant staff are very serious and not too friendly.

10/10

Exceptional

29 Sep 2025

Robert

Great hotel near vatican

8/10

Excellent

27 Sep 2025

David

Friendly helpful staff. Great breakfast buffet. Roof top bar / restaurant was average and expensive. Rooms are nice but somehow had mosquitos. Great location, safe and walkable.

Leisure Partner

10/10

Exceptional

24 Sep 2025

alex

Eveyone was very welcoming ! The staff was really nice and the food options were great! Really enjoyed our stay in Rome! The parking garage was safe as well!

Leisure Family

8/10

Excellent

23 Sep 2025

Jalane

The hotel and room were clean and beds were super comfortable. The distance to public transportation was great. Not really close to tourist attractions but the easily accessible train and bus, made it a breeze. Nice rooftop too! The surrounding area was a little bit of an eyesore but it was safe nonetheless. It’s obvious that neighborhood is Rome is in the midst of gentrification.

Leisure Partner

10/10

Exceptional

07 Sep 2025

David

Great hotel, friend staff and great food

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Ngozi

close to transport. nice hotel. clean !. we got upgraded too; which was nice

10/10

Exceptional

01 Sep 2025

Benjamin James

Great staff, great hotel. If you want to be close to the Vatican it is perfect. Too far walk wise if you want to be in the heart of Rome, for the restaurants and night life. But overall a great stay.

Leisure Partner

8/10

Excellent

26 Aug 2025

James

Nice accommodating property and staff.
Unfortunately, our room A/C didnt work so the room was steamy and hard to sleep in.

Business_and_leisure Family

8/10

Excellent

21 Aug 2025

Jim

Nice hotel, front desk staff are exceptional and helpful.
Rooftop bar staff are rude and slow and don't care if you're served.
The breakfast is good but is disorganized with ine barista trying to serve hundreds.

Business_and_leisure Partner

10/10

Exceptional

09 Aug 2025

Thomas donald

Hotel was clean great location,food was great rooftop bar was fun!! Less crowded then other areas and the ppl are locals sitting at the café socializing!everyone was very welcoming

Leisure Partner

10/10

Exceptional

04 Aug 2025

Genevieve

Loved the hotel! Room was large and comfortable! Loved our balcony! Staff was friendly and very helpful! It wasn’t near any attractions! Had to take a taxi everywhere! The positive is when you were sick of crowds it was an oasis!

Leisure Family

8/10

Excellent

01 Aug 2025

Maria Elena

I liked the proximity to the Metro, 5min walk. The hotel restaurant has decent food and they’re open until 11pm.

Leisure Family

10/10

Exceptional

26 Jul 2025

Ronald

Great room, location and very helpful staff!

Leisure Partner

2/10

Poor

20 Jul 2025

sheila

African Americans be aware mama shelter is RACiST establishment. I was a platinum

10/10

Exceptional

16 Jul 2025

Dmitri

Will stay again!

Thr staff is amazingly friendly and willing to go extra mile for guests satisfaction

Friends_and_family Family

4/10

Poor

05 Jul 2025

Nisha

The rooms were clean and comfortable (albeit quite pricey overall) and location is in a lovely residential neighbourhood with food options plus within walking distance to the Vatican. However we knocked off a star because the professionalism and level of service from the reception staff left much to be desired. Most of the front desk staff seemed to be trainees who needed a lot of guidance from the more experienced staff at handling basic admin tasks. There were also two false fire alarms that were activated during our stay - the second alarm was activated at around 1am and people left their rooms only to be told it was a false alarm, however no apology was ever given by the hotel or staff for this. We had also told the reception twice about booking an airport transfer for us, and they assured that it was all taken care of. On the day of our flight, we were told by a trainee staff that no booking was made or listed on record, and we had to ask them to book us a taxi on short notice - again no apology was given nor any explanation offered as to how such a booking could go missing. The staff didn’t seem the least concerned to check or ensure a proper handover is done when they change shifts.

Finally, do keep in mind that complimentary water is only provided for the first night - it is otherwise chargeable at £2.50 per bottle, although for a hotel it should be provided complimentary for all nights of the stay or at least 2 free bottles a night given this is peak summer season.

Leisure Friends

10/10

Exceptional

04 Jul 2025

Buddy

Loved this place!! Best place to stay while in Rome! Rooftop bar is fantastic!

Leisure Family

10/10

Exceptional

30 Jun 2025

Randall

Mama Shelter Roma is an all around great place to stay on Rome. Steps from Capri Metro station gives you access to all the main sites. The Vatican is only a 15-20 minute walk. The area around the hotel is very quiet with everything you need, ie restaurants, pharmacy, supermarkets, laundry services and even a barbershop. The hotel staff was professional and very attentive to our needs. The restaurant is ok but the rooftop bar had great food and drinks. with a very cool vibe at night. We had breakfast everyday of our stay due to its convenience before heading out to explore. Breakfast was nothing special but served its purpose. Overall, fantastic stay. Will definitely return if our travels bring us back to Rome.

Leisure Family

10/10

Exceptional

28 Jun 2025

Brandi

Loved staying here. I own wr could have stayed longer than one night.

Leisure Friends

10/10

Exceptional

21 Jun 2025

Marie Jean

The interior is very pretty. I love the room.

Leisure Friends

10/10

Exceptional

07 Jun 2025

Ralph

Good location. Great service

10/10

Exceptional

07 Jun 2025

MIchelle

It was and had a great vibe. Food was great. Outdoor patios we’re both fun.

Leisure Family

10/10

Exceptional

06 Jun 2025

Sharon

Nice hotel. Location is good for Vatican but not great for other stuff .
Would come again.

Partner

10/10

Exceptional

28 May 2025

David

Was very nice clean hotel the staff were very nice and helpful especially sam and pesocoto had very nice dinner on roof top restaurant was a very nice place to stay

10/10

Exceptional

26 May 2025

Will

This hotel is great value and really vibie. Staff were great beds where comfy and the decor was ace, my only notes would be that the lack of tea and coffee making facilities in the rooms made it hard to tempt my significant other out of bed in the morning. The other thing, and this was weird. If went to the main bar on floor one they would send you to the roof bar on the sixth floor and if you went to the roof bar they would send you too the main bar. We were there for four nights and this happened most days at least once.

Leisure Partner

10/10

Exceptional

14 May 2025

Sharon

The hotel is located near the vatican , near metro station and it is very easy to travel accross the city.
the breakfast is great, one of the best i ate in europe.
the onle small problem, they don't give water bottle in the room/

Friends_and_family Family

10/10

Exceptional

08 May 2025

Fabio

Experience was Amazing

Leisure Family

8/10

Excellent

07 May 2025

Andrew

The inside was very neat. However i am still unsure if this was a family hotel or love hotel. There were lots of kids but the lobby had a kinky toy box you could buy and the TV had XXX pages you could press when just trying to access the free movies. The A/C would not work half the time even after trying to bring someone to take a look it was either 19 c or 26 c. Room was smaller than expected but I liked how the tv could come out and the bathroom was a decent size the pool was neat but im still confused about the reserved times when everyone showed up at the same time anyways. My main downside was while it was very convienent to have underground parking there was netting to keep the pigeons out but all it did was lock them in so our car got covered in poop and there were multiple dead pigeons hanging from the netting. Hotel was clean besides parking garage, staff was friendly, dinner was great. Conveniently located close to Metro.

Leisure Family

6/10

Pleasant

06 May 2025

Julian

Breakfast tasted really fresh, room was spacious - spa was packed and unusable even with timeslot system. Steam room and pool were only amenities besides tons of chairs, TV had chromecast, airplay did not work, not much to watch internally, wifi was pretty inconsistent. Staff were very nice and helpful with good recommendations for local places. Property was a bit lacking for price, laundry service was unnecessarily expensive.

Leisure Partner

10/10

Exceptional

30 Apr 2025

peter

Loved this spot. Great breakfast. Cool vibe. Hip staff. Reminded me of NYC. The front desk even let us get in a little early, which I needed. Highly recommend.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Khary

Amazing

10/10

Exceptional

24 Apr 2025

Jose

Close to the vatican, metro station about a block away, rooms very clean and large not your typical european size room, breakfast buffet was really not too great but ok

Leisure Family

10/10

Exceptional

23 Apr 2025

Joseph

Good location and employees

Leisure Family

10/10

Exceptional

15 Apr 2025

Megan

The property was beautiful and unique. The restaurant in the hotel was delicious and easily accessed.

Leisure Partner

8/10

Excellent

09 Apr 2025

Yailen

This hotel is good. It's clean, spacious rooms, but the dining is not good and it is far from the main attractions.

Leisure Family

10/10

Exceptional

08 Apr 2025

Selwyn Somes

Very nice hotel and friendly staff

Leisure Friends

10/10

Exceptional

08 Apr 2025

Jovita

Best Sleep at Mama Shelter

The main reason to recommend Mama Shelter is their beds. Extremely comfortable!
Nice vibe overall. Good plentiful breakfast and very good drinks/food choices for dinner.
Staff very helpful and genuinely doing a great job.
They have a rooftop bar section that gives one more reason to stay inside the hotel.
Highly recommended.

Partner

8/10

Excellent

06 Apr 2025

Jason

An excellent hotel! The front desk staff were very helpful and friendly. Made us feel welcome from the moment we walked in. A real boost of confidence having never been to Rome and not speaking Italian.

The neighbourhood felt entirely safe with grocery stores and a Metro stop very close by. While not in the heart of tourist Rome we actually preferred it, it wasn't insanely crowded like the Vatican or other popular tourist areas. We walked most everywhere anyway.

The room wasn't huge, and there wasn't any storage furniture, no dresser or anything, but there was a large bathroom. A safe, mini fridge, large windows that opened, to a degree. A lovely rooftop patio with a great nighttime view, a small pool and sauna. The steam room was closed for the duration of our nine night stay.

We only had one meal at the hotel, wasn't great. Some of the best food I've ever had was in Rome, but this to my mind was sub par. The staff took forever to serve us, even water, felt like the younger serving staff didn't care at all. Maybe it was just bad luck, I suspect this wasn't the norm, but we didn't go again. Seemed a little tailored to a tourist crowd that didn't know any better. But in fairness we only tried it once.

But in the end that didn't matter much, there are no shortage of amazing dining experiences to be had (it is Rome after all) and was more than made up for by the quality of the room and the amazing service of the desk staff. We would happily stay there again. Thank you Mama!

Leisure Partner

8/10

Excellent

03 Apr 2025

Virginia Amalia

Didn t like that reservations for dinner were needed. Especially when open tables were available and not used at all the whole evening.

Leisure Friends

10/10

Exceptional

30 Mar 2025

Christopher

Super trendy spot with a lively bar/restaurant. On the weekdays it is more quiet but on the weekend it turns into a fun spot.

Staff was very warm and welcoming. They were attentive to our needs and the bar/restaurant staff was amazing and sociable, often cracking jokes with us and always answering our questions. On our last night for they all gathered to send us off with a shot and a big cheers/salute!

Leisure Family