Mama Shelter Roma

10/10

Exceptional

12 Mar 2026

Aime

Friendly staff, great breakfast to start the day and having the metro within 7 minute walk was helpful.

10/10

Exceptional

10 Mar 2026

Clare Ruth

Clean room, friendly staff, close to various public transport. Family friendly (but also a few too many children running around screaming on occasion!). Pool/sauna/steam room was a nice place to go (but again, see screaming children). Good breakfast & the restaurant was reasonably priced.

Partner

10/10

Exceptional

09 Mar 2026

Chloe

Lovely hotel, really clean and in great condition. Rooms spacious, fun decor and a great shower! Pool facilities, restaurant and bar all really nice with friendly staff. Definitely recommend and would stay again!

Partner

10/10

Exceptional

05 Mar 2026

Sheila

From couples enjoying romance to whole families - they were all there having a great time! I was on my own catching up on my long list of museum collections and exhibitions to see— and of course visiting friends! Room design excellent both relaxing and catching up on some work!

Self

10/10

Exceptional

02 Mar 2026

DiMario

Great place for vacation

Partner

10/10

Exceptional

24 Feb 2026

George

Friendly staff, great location, funky designs!

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

ovidio

Staff was very nice, and the rooms were impeccable.

10/10

Exceptional

20 Feb 2026

Scott

Awesome

Leisure Partner

2/10

Poor

18 Feb 2026

Yannely Caraveo

Kicked out of the rooftop in my 6th day of being there while I was just breathing the air.

10/10

Exceptional

16 Feb 2026

James

Room was nice and clean and all you need staff were all very friendly and helpful will definitely stay again and will look at other cities too

10/10

Exceptional

22 Jan 2026

Mirtha

Everything was perfectly amazing ❤️ love everything in this place

Leisure Partner

10/10

Exceptional

19 Jan 2026

keith

The staff really went the extra mile. I appreciated their friendliness and professionalism. They made the stay very enjoyable. The amenities were good but not spectacular in any way. Small fitness room and pool. There’s also a sauna and stem room. All the facilities are kept very clean. I was very unhappy with the first room I got which was very small and dark. I didn’t mention it to the staff but I did mention it in my check in review. They upgraded me to a better room, which I really appreciated. It’s a pretty central location and very walkable.

6/10

Pleasant

09 Jan 2026

David

Staff was very nice with few exceptions. Bed mattress was too soft. Buffets were excellent. If not for bed, I would rate a 5. I would return.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Debbie

spa

Leisure Friends

10/10

Exceptional

04 Jan 2026

Joey

Great stay.

Leisure Family

10/10

Exceptional

02 Jan 2026

SEBASTIEN

excellent hotel & facilities
nice breakfast
very good location area near by the Vatican (15walking distance) & metro access (5mn)

Leisure Family

10/10

Exceptional

28 Dec 2025

Samantha

Staff was incredibly friendly, hotel was nice and spacious. The rooms were quite decent size and bed was very comfortable. Would highly recommend and can’t wait to come back

Leisure Partner

10/10

Exceptional

20 Dec 2025

Chelsea

Hotel was beautiful and the mama XL room was perfect and spacious for our family’s needs. The restaurant was beautiful and food was delicious. The staff was amazing as well! All so friendly and kind. Will definitely stay here again!

10/10

Exceptional

02 Dec 2025

George S

Awesome stay!!

10/10

Exceptional

01 Dec 2025

Gurdip

Room was great, and the staff were very helpful.

Leisure Family

10/10

Exceptional

30 Nov 2025

Irma

Very nice bedding and comfortable bed.
Room always clean and staff are very friendly.

8/10

Excellent

18 Nov 2025

Amanda

Friendly, quirky hotel with lovely vibe - added benefit of an indoor pool and sauna but needed to reserve couple of hours in advance so only used once

Leisure

10/10

Exceptional

08 Nov 2025

Tanya

Very satisfied with the place

Leisure Self

8/10

Excellent

24 Oct 2025

FlorIvette

Great cleaning staff, check in was smooth. Restaurant buffet food was ok. restaurant staff are very serious and not too friendly.

10/10

Exceptional

29 Sep 2025

Robert

Great hotel near vatican

8/10

Excellent

27 Sep 2025

David

Friendly helpful staff. Great breakfast buffet. Roof top bar / restaurant was average and expensive. Rooms are nice but somehow had mosquitos. Great location, safe and walkable.

Leisure Partner

10/10

Exceptional

24 Sep 2025

alex

Eveyone was very welcoming ! The staff was really nice and the food options were great! Really enjoyed our stay in Rome! The parking garage was safe as well!

Leisure Family

8/10

Excellent

23 Sep 2025

Jalane

The hotel and room were clean and beds were super comfortable. The distance to public transportation was great. Not really close to tourist attractions but the easily accessible train and bus, made it a breeze. Nice rooftop too! The surrounding area was a little bit of an eyesore but it was safe nonetheless. It’s obvious that neighborhood is Rome is in the midst of gentrification.

Leisure Partner

10/10

Exceptional

07 Sep 2025

David

Great hotel, friend staff and great food

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Ngozi

close to transport. nice hotel. clean !. we got upgraded too; which was nice

10/10

Exceptional

01 Sep 2025

Benjamin James

Great staff, great hotel. If you want to be close to the Vatican it is perfect. Too far walk wise if you want to be in the heart of Rome, for the restaurants and night life. But overall a great stay.

Leisure Partner

8/10

Excellent

26 Aug 2025

James

Nice accommodating property and staff.
Unfortunately, our room A/C didnt work so the room was steamy and hard to sleep in.

Business_and_leisure Family

8/10

Excellent

21 Aug 2025

Jim

Nice hotel, front desk staff are exceptional and helpful.
Rooftop bar staff are rude and slow and don't care if you're served.
The breakfast is good but is disorganized with ine barista trying to serve hundreds.

Business_and_leisure Partner

10/10

Exceptional

09 Aug 2025

Thomas donald

Hotel was clean great location,food was great rooftop bar was fun!! Less crowded then other areas and the ppl are locals sitting at the café socializing!everyone was very welcoming

Leisure Partner

10/10

Exceptional

04 Aug 2025

Genevieve

Loved the hotel! Room was large and comfortable! Loved our balcony! Staff was friendly and very helpful! It wasn’t near any attractions! Had to take a taxi everywhere! The positive is when you were sick of crowds it was an oasis!

Leisure Family

8/10

Excellent

01 Aug 2025

Maria Elena

I liked the proximity to the Metro, 5min walk. The hotel restaurant has decent food and they’re open until 11pm.

Leisure Family

10/10

Exceptional

26 Jul 2025

Ronald

Great room, location and very helpful staff!

Leisure Partner

2/10

Poor

20 Jul 2025

sheila

African Americans be aware mama shelter is RACiST establishment. I was a platinum

10/10

Exceptional

16 Jul 2025

Dmitri

Will stay again!

Thr staff is amazingly friendly and willing to go extra mile for guests satisfaction

Friends_and_family Family

4/10

Poor

05 Jul 2025

Nisha

The rooms were clean and comfortable (albeit quite pricey overall) and location is in a lovely residential neighbourhood with food options plus within walking distance to the Vatican. However we knocked off a star because the professionalism and level of service from the reception staff left much to be desired. Most of the front desk staff seemed to be trainees who needed a lot of guidance from the more experienced staff at handling basic admin tasks. There were also two false fire alarms that were activated during our stay - the second alarm was activated at around 1am and people left their rooms only to be told it was a false alarm, however no apology was ever given by the hotel or staff for this. We had also told the reception twice about booking an airport transfer for us, and they assured that it was all taken care of. On the day of our flight, we were told by a trainee staff that no booking was made or listed on record, and we had to ask them to book us a taxi on short notice - again no apology was given nor any explanation offered as to how such a booking could go missing. The staff didn’t seem the least concerned to check or ensure a proper handover is done when they change shifts.

Finally, do keep in mind that complimentary water is only provided for the first night - it is otherwise chargeable at £2.50 per bottle, although for a hotel it should be provided complimentary for all nights of the stay or at least 2 free bottles a night given this is peak summer season.

Leisure Friends

10/10

Exceptional

04 Jul 2025

Buddy

Loved this place!! Best place to stay while in Rome! Rooftop bar is fantastic!

Leisure Family

10/10

Exceptional

30 Jun 2025

Randall

Mama Shelter Roma is an all around great place to stay on Rome. Steps from Capri Metro station gives you access to all the main sites. The Vatican is only a 15-20 minute walk. The area around the hotel is very quiet with everything you need, ie restaurants, pharmacy, supermarkets, laundry services and even a barbershop. The hotel staff was professional and very attentive to our needs. The restaurant is ok but the rooftop bar had great food and drinks. with a very cool vibe at night. We had breakfast everyday of our stay due to its convenience before heading out to explore. Breakfast was nothing special but served its purpose. Overall, fantastic stay. Will definitely return if our travels bring us back to Rome.

Leisure Family

10/10

Exceptional

28 Jun 2025

Brandi

Loved staying here. I own wr could have stayed longer than one night.

Leisure Friends

10/10

Exceptional

21 Jun 2025

Marie Jean

The interior is very pretty. I love the room.

Leisure Friends

10/10

Exceptional

07 Jun 2025

Ralph

Good location. Great service

10/10

Exceptional

07 Jun 2025

MIchelle

It was and had a great vibe. Food was great. Outdoor patios we’re both fun.

Leisure Family

10/10

Exceptional

06 Jun 2025

Sharon

Nice hotel. Location is good for Vatican but not great for other stuff .
Would come again.

Partner

10/10

Exceptional

28 May 2025

David

Was very nice clean hotel the staff were very nice and helpful especially sam and pesocoto had very nice dinner on roof top restaurant was a very nice place to stay

10/10

Exceptional

26 May 2025

Will

This hotel is great value and really vibie. Staff were great beds where comfy and the decor was ace, my only notes would be that the lack of tea and coffee making facilities in the rooms made it hard to tempt my significant other out of bed in the morning. The other thing, and this was weird. If went to the main bar on floor one they would send you to the roof bar on the sixth floor and if you went to the roof bar they would send you too the main bar. We were there for four nights and this happened most days at least once.

Leisure Partner

10/10

Exceptional

14 May 2025

Sharon

The hotel is located near the vatican , near metro station and it is very easy to travel accross the city.
the breakfast is great, one of the best i ate in europe.
the onle small problem, they don't give water bottle in the room/

Friends_and_family Family

10/10

Exceptional

08 May 2025

Fabio

Experience was Amazing

Leisure Family

8/10

Excellent

07 May 2025

Andrew

The inside was very neat. However i am still unsure if this was a family hotel or love hotel. There were lots of kids but the lobby had a kinky toy box you could buy and the TV had XXX pages you could press when just trying to access the free movies. The A/C would not work half the time even after trying to bring someone to take a look it was either 19 c or 26 c. Room was smaller than expected but I liked how the tv could come out and the bathroom was a decent size the pool was neat but im still confused about the reserved times when everyone showed up at the same time anyways. My main downside was while it was very convienent to have underground parking there was netting to keep the pigeons out but all it did was lock them in so our car got covered in poop and there were multiple dead pigeons hanging from the netting. Hotel was clean besides parking garage, staff was friendly, dinner was great. Conveniently located close to Metro.

Leisure Family

6/10

Pleasant

06 May 2025

Julian

Breakfast tasted really fresh, room was spacious - spa was packed and unusable even with timeslot system. Steam room and pool were only amenities besides tons of chairs, TV had chromecast, airplay did not work, not much to watch internally, wifi was pretty inconsistent. Staff were very nice and helpful with good recommendations for local places. Property was a bit lacking for price, laundry service was unnecessarily expensive.

Leisure Partner

10/10

Exceptional

30 Apr 2025

peter

Loved this spot. Great breakfast. Cool vibe. Hip staff. Reminded me of NYC. The front desk even let us get in a little early, which I needed. Highly recommend.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Khary

Amazing

10/10

Exceptional

24 Apr 2025

Jose

Close to the vatican, metro station about a block away, rooms very clean and large not your typical european size room, breakfast buffet was really not too great but ok

Leisure Family

10/10

Exceptional

23 Apr 2025

Joseph

Good location and employees

Leisure Family

10/10

Exceptional

15 Apr 2025

Megan

The property was beautiful and unique. The restaurant in the hotel was delicious and easily accessed.

Leisure Partner

8/10

Excellent

09 Apr 2025

Yailen

This hotel is good. It's clean, spacious rooms, but the dining is not good and it is far from the main attractions.

Leisure Family

10/10

Exceptional

08 Apr 2025

Selwyn Somes

Very nice hotel and friendly staff

Leisure Friends

10/10

Exceptional

08 Apr 2025

Jovita

Best Sleep at Mama Shelter

The main reason to recommend Mama Shelter is their beds. Extremely comfortable!
Nice vibe overall. Good plentiful breakfast and very good drinks/food choices for dinner.
Staff very helpful and genuinely doing a great job.
They have a rooftop bar section that gives one more reason to stay inside the hotel.
Highly recommended.

Partner

8/10

Excellent

06 Apr 2025

Jason

An excellent hotel! The front desk staff were very helpful and friendly. Made us feel welcome from the moment we walked in. A real boost of confidence having never been to Rome and not speaking Italian.

The neighbourhood felt entirely safe with grocery stores and a Metro stop very close by. While not in the heart of tourist Rome we actually preferred it, it wasn't insanely crowded like the Vatican or other popular tourist areas. We walked most everywhere anyway.

The room wasn't huge, and there wasn't any storage furniture, no dresser or anything, but there was a large bathroom. A safe, mini fridge, large windows that opened, to a degree. A lovely rooftop patio with a great nighttime view, a small pool and sauna. The steam room was closed for the duration of our nine night stay.

We only had one meal at the hotel, wasn't great. Some of the best food I've ever had was in Rome, but this to my mind was sub par. The staff took forever to serve us, even water, felt like the younger serving staff didn't care at all. Maybe it was just bad luck, I suspect this wasn't the norm, but we didn't go again. Seemed a little tailored to a tourist crowd that didn't know any better. But in fairness we only tried it once.

But in the end that didn't matter much, there are no shortage of amazing dining experiences to be had (it is Rome after all) and was more than made up for by the quality of the room and the amazing service of the desk staff. We would happily stay there again. Thank you Mama!

Leisure Partner

8/10

Excellent

03 Apr 2025

Virginia Amalia

Didn t like that reservations for dinner were needed. Especially when open tables were available and not used at all the whole evening.

Leisure Friends

10/10

Exceptional

30 Mar 2025

Christopher

Super trendy spot with a lively bar/restaurant. On the weekdays it is more quiet but on the weekend it turns into a fun spot.

Staff was very warm and welcoming. They were attentive to our needs and the bar/restaurant staff was amazing and sociable, often cracking jokes with us and always answering our questions. On our last night for they all gathered to send us off with a shot and a big cheers/salute!

Leisure Family

10/10

Exceptional

26 Mar 2025

Ximena

Good

Leisure Family

10/10

Exceptional

26 Mar 2025

Ximena

Good

Leisure Family

8/10

Excellent

20 Mar 2025

Cillian

Great cafes nearby, right next to Cipro station, walking distance to Vatican and beyond. Rooms are small (medium mama) but practical and functional. Pool is a large bath, more than 6 people and it feels akward, steam room wasn’t working.

Leisure Partner

10/10

Exceptional

17 Mar 2025

Patrick

Great central location
Lovely chiq vibe

Leisure Partner

6/10

Pleasant

26 Feb 2025

Sasha Dominique

It was ok.

10/10

Exceptional

20 Feb 2025

Tiina

The staff was wonderful and very helpful. Our room was excellent. Bed was comfortable. Spa was lovely. Walking distance to Vatican. 2 minute walk to metro.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Maria

The staff was very helpful, nice and friendly. The food was nice.
The pool and sauna are great, we had a few inconveniences with getting towels and the lockers but other than that everything was awesome.

Leisure Partner

10/10

Exceptional

11 Feb 2025

Jackson Reed

Perfect place to stay when visiting Rome, especially if you plan on going to the Vatican which is only a 20ish minute walk away. There was also a metro station right next to the property which made it so easy to get downtown. Super friendly staff and great place. We had a late flight out the day of checkout and they even held our bags for us while we went out and explored, free of charge!

Leisure Partner

10/10

Exceptional

09 Feb 2025

natalie

Hotel was very clean nice staff members and very quirky nice bar area

Very easy to walk to the Vatican City and catch the metro would definitely recommend

Leisure Partner

10/10

Exceptional

28 Jan 2025

Ingrid

We really enjoyed our stay at Mama Shelter Roma. It was very easy to walk a few blocks to the train station and make our way out to many other points of interest. Also Mama Shelter has the best pizza hands down!!! And an awesome staff!!!

Leisure Family

10/10

Exceptional

23 Jan 2025

Daisy

Wonderful clean property a little out of the way from Rome central but it was nice, quiet and very artsy. Very clean & comfortable plus the staff are all very courteous!

Leisure

10/10

Exceptional

14 Jan 2025

Cardo

New Year’s party was grear

Leisure Family

10/10

Exceptional

13 Jan 2025

Kathleen

Great hotel convenient for metro & sightseeing

The room was really comfortable and quiet with a balcony area. Spacious bathroom - staff made up the room daily. Restaurant on site. 2 mins walk from a 24 hr supermarket and 5 mins from Cipro metro. Two things to be aware of - there are no coffee making facilities in the room and TV can only be hooked up via airplay/screen casting. Lots of free movies available though. Would definitely stay again.

Partner

6/10

Pleasant

12 Jan 2025

Carly

It was a quiet hotel but absolutely chaotic. The check in process was ridiculous. No hotel overview. No information on WiFi or spa/pool use or breakfast or anything. It was a good thing I read reviews beforehand to know you had to ask in order to get answers. In addition, our check in was awful. All the staff was wearing training badges. Weird. They gave us a room on the first floor after specifically stating our desire for an upper floor away from elevators. When we asked to be moved they then gave us a smaller room than what we paid for and it turns out it was a multiple connecting room for a family. We ended up having to go back to the original room since we were staying on property for 4 days. The street noise was loud so even though it doesn’t matter, I would still request a higher floor. In addition, we witnessed several irate customers yelling at front desk staff over rooms. The theme was they paid for a certain room class and were given the wrong room. Happened to us so seems on theme. Overall, room was fine. Bed was fine. Restaurant in hotel was good. Breakfast was lovely. Location was easy to get to metro. Not a lot around hotel but easy to get around the city. If you have kids, this would be a great place since they have an arcade. For the price and the annoying factor, I would say it was worth the stay. If your patience is lower, there are other options.

Leisure Partner

10/10

Exceptional

10 Jan 2025

Damon

Great place

Leisure

10/10

Exceptional

08 Jan 2025

Orlena

I love the diversity of the employees. The unique design of the property, comfort and the location is in a quieter neighborhood

Business_and_leisure Self

8/10

Excellent

08 Jan 2025

Yuraima

Excelente lugar para hospedarse, sin embargo en mi caso el colchón ya requería cambio , estaba hundido

Leisure Family

6/10

Pleasant

06 Jan 2025

Kim

Hotel was nice, rooms are fairly basic and showers weren’t the best but comfy beds and the staff are excellent. Would recommend if you can find reasonable pricing.

Leisure Friends

10/10

Exceptional

06 Jan 2025

marisol

Great place!

10/10

Exceptional

24 Dec 2024

Sahar

Everything was amazing

8/10

Excellent

21 Dec 2024

Aaron

Mama shelter was a very nice stay, in a quiet portion northwest of city center (about 3-4km away). The surrounding area was nice and had decent amount of local shops and cafes. Mamas is situated not even a block away from a 24hr grocery and only a block away from Cipro metro station. Made everything and traversing Roma easily accessible. The only downfall I experienced with my stay is the lobby and restaurants on the ground level play loud music until a about midnight or a little after-we were located on the first floor so we could hear everything. Nice stay otherwise!

Leisure Partner

10/10

Exceptional

18 Dec 2024

mzimkhulu khanyile

I liked that it was walkable to most areas and the swimming pool

Leisure Self

10/10

Exceptional

17 Dec 2024

Ewa

The stuff was amazing and friendly . The hotel very clean and the food was excellent, especially the pizza . I will definitely be back in the future . Highly recommended

Leisure Family

8/10

Excellent

14 Dec 2024

Collette Victoria

Friendly and helpful staff in a hotel with a flourish. No problems with the buffet breakfast (a wide selection of pastries, continental and cooked including gluten free options) and if we asked they’d help or provide anything needed.
Really handy to get to the Vatican being only a 10min walk away and close to the metro for easy access into the city centre or Trastervere.
Meals in the restaurant & pizzeria are a little on the pricier side when compared with restaurants in the city is one thing to consider.
Only shame was that the steam room was closed and there’s not a huge amount of space in the spa area when at capacity which was made worse without the use of the steam room. But still a nice way to unwind after a good walk through the beautiful city.

Leisure

8/10

Excellent

11 Dec 2024

Jai Mark Arlotte

Everything was good apart from the deposit you pay i still haven't got mine back after 2 weeks and they haven't responded to any of my email's

10/10

Exceptional

10 Dec 2024

Kurtis Thomas

Great stay. it's some distance from the city centre but the metro is a short walk away and easily navigable.

Leisure Partner

6/10

Pleasant

09 Dec 2024

Brooke

I stayed for 2 nights and was excited to enjoy the wellness area. I messaged ahead before booking to check that the steam room was working (after reading other reviews) and was assured it was. It wasn’t working and the hygiene in the wellness area is not up to standard. Only one toilet cubicle for women and only one towel offered meaning nobody was using towels in the sauna!! Except me. The area is also not staffed so there is no one to offer any assistance or service.
My room was never serviced during a 2 night stay which is very disappointing at this price point. Next time I will stay in a boutique hotel in Trastevere or the historic centre. Reception staff were lovely though and are the redeeming quality of this hotel.

Business_and_leisure Self

6/10

Pleasant

06 Dec 2024

Maria

The smell in the bathroom was terrible, I couldn't sleep, the sheets in the bed were very itchy. I was very unconformable and after all my walking i was looking for a better place to rest.

4/10

Poor

03 Dec 2024

arlene

Definitely using this property again! See you soon Rome🇮🇹

Leisure Family

10/10

Exceptional

29 Nov 2024

Ron

The metro is very close down or up the hill where some local stores are! The staff was amazing and allowed my family to check in early with no issues after a day in half travel from the US! They also upgraded my room just because! Beds were extremely comfortable and my 4year old loved the tv channels in Italian, English and the arcade games in the restaurant! Great hotel chain and I will be looking for this hotel chain anywhere else we travel! The owners and CEOs must take good care of their employees because they are very nice! I recommend this stay again!

Leisure Family_with_children

10/10

Exceptional

28 Nov 2024

lien

Very nice place and nice people

Leisure

4/10

Poor

28 Nov 2024

Zahra

The rooms are small and we found ants in our bathroom.

Leisure Partner

10/10

Exceptional

27 Nov 2024

Graciela

Excellent customer service

Business Family

10/10

Exceptional

22 Nov 2024

Susan Monica

The staff were all very welcoming and polite. Always friendly and helpful sharing areas to visit in the area.
The restaurant there was great. Also they have a beautiful rooftop bar with a beautiful view.
I would definitely stay there again.

Leisure Self

8/10

Excellent

20 Nov 2024

John

Nice hotel, excellent staff. A bit far from some of the bigger attractions.

Leisure Partner

10/10

Exceptional

19 Nov 2024

Graciela

It was great overall