Name: Sutton Staithe Hotel
Address: Staithe Rd, Norwich, GB

4/10

Poor

18 Jul 2026

Andrew

We paid for breakfast for our 2 nights stay. First morning it was fine, second morning nobody turned up at the time breakfast was advertised. Sat waiting for 30 minutes doors locked, no response despite us trying to contact them. We ended up leaving without breakfast. Not great service.

Partner

8/10

Excellent

13 Jul 2026

Robert

Property a bit tired but staff were helpful, room was very clean and breakfast was good.

Partner

6/10

Pleasant

13 Jul 2026

Patricia

On arrival disappointed with the state of the bar, quite tatty and carpets awful. The chap could have smiled a bit. Room was very big and clean, but dated. Very quiet around hotel, good nights sleep, but overall hotel needs a bit of tlc and decorating.

Partner

10/10

Exceptional

11 Jul 2026

Fay

I’ve stayed in this hotel several times whilst visiting friends locally, It never disappoints. The locals and staff make you feel extremely welcome, and the position next to the Broads is perfect for a peaceful getaway.

6/10

Pleasant

08 Jul 2026

Elaine

Disappointing 4th visit here for my birthday. Booked garden view but was given a room over looking road and bins. There was thick dust on tv bracket and the milk on tray was a month out of date and the hot chocolate over a year over best before.
The paint on walls was chipped off in places. Bed was comfortable and clean and I enjoyed my evening meal.

Partner

10/10

Exceptional

01 Jul 2026

ian

Enjoyable stay at the Staithe!

Self

10/10

Exceptional

30 Jun 2026

Helen

We arrived a couple of hours prior to check in but as the weather was beautiful we enjoyed a drink in the beer garden. The young lady behind the bar then managed to get us checked in ahead of time. She was extremely helpful, imparting local knowledge of the area etc. The hotel is in a beautiful quiet area of the broads with a local friendly boatyard to hire day or hourly trips along the waterways. Hotel food was good and breakfast was amazing all freshly cooked to order. Great staff, lovely place. Will definitely be back

Partner

10/10

Exceptional

28 Jun 2026

John

What a great pub and hotel. Showing it's age in places, but really not a problem as it's great location, splendid surroundings and lovely staff more than make up for any (not many) negatives. Go and enjoy staying in an old English pub in the country.

Partner

6/10

Pleasant

26 Jun 2026

Rachel

The breakfasts were good, although they weren't included, but it was hard to get an evening meal. The room I stayed in was near the road and boiler/ air conditioning so it was very noisy so I slept very badly. The fire alarm went off early in the morning and we didn't get any information from the staff so didn't know if it was safe to return to our rooms. Although geographically it worked well I wouldn't stay there again.

Self

8/10

Excellent

24 Jun 2026

Nick

Great location to explore the broads, staff friendly, helpful and welcoming.

Partner

10/10

Exceptional

20 Jun 2026

Trevor

What a lovely place to stay with a beautiful room and fabulous view of the river! Staff were really friendly and breakfast to die for! This was a wonderful start to our adventures on the broads and we’ll definitely be back. 😀

Partner

10/10

Exceptional

19 Jun 2026

Sharon

Perfect so quite only thing I would say is put small fan in room as was very very hot and windows are on a safety lock so only open a bit . But apart from that … il be back for sure

Pet

10/10

Exceptional

13 Jun 2026

Lydia

We had a very nice room with a king size and single beds. Very clean with generous sachets of tea, coffee and biscuits provided. Lovely fluffy towels.

Partner

8/10

Excellent

06 Jun 2026

Darren

Thank you for another nice stay

Friends_and_family Family

6/10

Pleasant

29 May 2026

Angela

Room was clean but overall the hotel is in need of a full refurbishment. It looks worn and dated. Yes it is a period property but still could do with a spruce up. Lunch time bar staff (one only) did not have a clue; he said that he was just doing a favour and didn’t usually do bar work. Games room was basic with pool table (no chalk) and a dart board.. We booked a table for an evening meal but service was so diabolical, we went elsewhere. It took more than five minutes to be seen to our table, then having been told that someone would bring menus and take our drinks order, we waited another 20 minutes then just menus but no drinks order; and no, the place was not busy. The menu was totally different from the one left in the room, no steaks, grills etc. The evening bar was left unattended for long periods and then locals seemed to be favoured over guests.

10/10

Exceptional

27 May 2026

Anne

Wonderful time was had, beautiful scenery and location for a boat trip on the broads. Room was clean and the bed was big and comfy. Restaurant served lovely food.

Partner

10/10

Exceptional

21 May 2026

Nicky

This is our 2nd stay in this hotel, and once again, it was perfect for us! There has been a change in management since we were last here, and the current manager & partner were busy decorating the rooms. They have a lot to do, but are clearly working hard on it. They are friendly and welcoming. The chef there is fantastic! He is gradually changing the menu, but all the food we had was superb! Very good cooked breakfast, and the evening meal we had was excellent- try the Tandoori Lamb Chops, they’re wonderful! Nothing is too much for these hosts, and we will definitely be returning for a 3rd year!

Partner

10/10

Exceptional

10 May 2026

Janet

Lovely place to stay. Also easy to get places of interest loved itb

Partner

8/10

Excellent

06 May 2026

Fay

Lovely pub in a lovely location.

Self

8/10

Excellent

17 Apr 2026

Paula

Room was clean and comfortable. Friendly staff good atmosphere in the bar. Food was good. Great aera for exploring.
Stayed here before and the function room and some areas are looking neglected we understand the roof needs replacing on the function room and that there are plans in progress shorty. Needs some love to restore the curb appeal around the check in entrance to give a better first impression.
Enjoyed our stay here and good value for money.

Partner

8/10

Excellent

12 Apr 2026

Joanne

Outside of hotel is a little tired. Very tired in some places.

Corridors looked dated.

So a pleasant surprise when I opened the door to the room and it was spotlessly clean, modern decor and cute accessories. Really modern TV too.

Breakfast was fine. Didn’t blow us away but had everything you need. Tea, coffee, juice, cereal, toast and a few standard English cooked options.

Staff were lovely and helpful.

Friends_and_family Family

4/10

Poor

11 Apr 2026

James

Very basic. Bedside lights not working. Wifi not working. Freezing cold room and restaurant. Staff friendly though.

10/10

Exceptional

07 Apr 2026

Sean

Nice hotel situated right next the norfolk broads.

Self

8/10

Excellent

05 Apr 2026

Liz

Stayed over Easter. Staff are brilliant, very helpful and attentive and friendly.
Menu for breakfast and dinner was lovely and great value for money.
The rooms are simply decorated, clean maybe slightly small but appreciate it is a very old building. The bed was very comfortable and room was nice and warm too. Hairdryer may have been useful in the rooms. Soap and shampoo available and TV worked perfectly and good WiFi. Location is brilliant with lovely riverside location and great for using as a base. Would stay again many thanks

Partner

10/10

Exceptional

01 Apr 2026

Barry

Excellent position for access to boatyard; and the service was great. The manager was very accommodating when it came to booking an early breakfast and the food was very good. I’d highly recommend this hotel and would happily use it again

Self

8/10

Excellent

23 Mar 2026

David

Nice views

Self

8/10

Excellent

20 Mar 2026

Sara

Plenty of parking, lovely friendly staff, beautifully decorated clean room and good shower. Really yummy dinner. Had a really peaceful stay by the river Ant. Would stay again. (Large Tesco not far away if needed).

Self

8/10

Excellent

13 Mar 2026

A

Yes very welcoming, really friendly staff

Partner

8/10

Excellent

11 Mar 2026

Keith

Nice staff and food

10/10

Exceptional

05 Mar 2026

Barry

Great friendly staff and very comfortable bed.

10/10

Exceptional

26 Feb 2026

Sonia

Clean room and friendly staff

Partner

10/10

Exceptional

25 Feb 2026

Nathan

Great little place very clean , rooms ant lovely and the staff are amazing

Self

10/10

Exceptional

25 Jan 2026

Camille

Didn't spend a lot of time there as arrived late and left around 10am but everything was impeccable, lovely clean room and good breakfast, plus good service on check in and breakfast

Leisure Family

2/10

Poor

27 Dec 2025

garry

On arrival the hallway smelt of mildew. The room and bathroom had the window open. Once closed the room smelt strongly of mildew. There was black. Mould in the bathroom. The room was freezing. Originally we booked for 3 nights. We were out of the room between 7am and 11pm at family's for Christmas. The second night there was no heating in the room it was awful. In the morning we tried the shower. It was either ice cold or it would burn. We gave up then not bothering with the third night. On leaving I aired my grievance with a staff member. She stated she would tell the manager. A pretty poor response. It really was an awful place.

Leisure

8/10

Excellent

30 Nov 2025

Lynne

The staff were absolutely lovely, very polite and helpful

Friends_and_family Family

6/10

Pleasant

26 Nov 2025

Sue

We had the family room 8. Nice room. Beds were very comfy and it was really quiet. Everything clean and well maintained. We had booked bed and breakfast but were told that breakfast now has to be paid for in addition and they wouldn’t honour the booking. Very disappointing. The only other negative was that in the morning there was no heating on and it was freezing. Made having a shower painful!

Partner

8/10

Excellent

23 Nov 2025

Colin

A good sized room with ample bathroom space. Comfortable bed, plenty of hot water, good safe outside space to exersize our dog. Staff were very helpful and friendly, despite challenges. Food good and plentiful, friendly atmosphere in the bar. However, central heating was intermittant and despite regular contact from staff, manager wasn't willing or able to turn it on in evening. We were given a fan heater which helped overcome freezing temperatures. Unable to turn off vanity light in the bathroom and shower temperature control didn't work. This accommodation was good value for money and could be excellent with more investment into the infrastucture.

Partner

4/10

Poor

16 Nov 2025

Cheri

If you don't mind hearing someone weeing from the next guest room, then this hotel is fine.
To be honest. We were disappointed from stepping into the property. We were greeted by a young girl who asked me to make payment for our pre-paid stay. I checked my emails and confirmed I had indeed already paid through expedia.
She proceeded to ask me to make payment for breakfast, again, this was advertised as included as a \"free breakfast\". She then tried to tell us that only cereals are included, but miraculously after I resisted to pay due to it being advertised as included, she checked with a colleague and came back to say \"they're being pretty chill today so I'll put you down for 8am\".
Very odd behavior!
After that, she once again asked if I'd be happy to make payment for the room, to which I explained that I'd already paid. She said \"okay well I guess you aren't going anywhere\".

Fast forward to 11pm, tucked in bed and we heard our neighbours come back to their room, through the very thin walls, and heard someone weeing in the toilet! Mental!

We had an awful night sleep.

Leisure Partner

8/10

Excellent

08 Nov 2025

Stephen

Comfortable clean room, friendly staff and good food and beer

8/10

Excellent

06 Nov 2025

Suzanne

The room was clean, but some of it could of done with a bit on tlc

8/10

Excellent

29 Oct 2025

Andres

Very clean room and comfortable beds. Good breakfast and loads of free parking. Very good location.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

ian

Good breakfast, local country pub atmosphere

Business

10/10

Exceptional

15 Oct 2025

Susan

Amazing!

Breakfast on the whole was exceptional but maybe the scrambled eggs needed some work, aside from that no complaints and the speed of service was excellent. Awesome location with views outside the property and staff are very outstanding. Hotel is currently being updated which is being done without minimal disruption to the guests. Highly recommended. Just make sure non transport guests please be aware of the local bus service because they are very limited (this has nothing to do with the property).

Self

10/10

Exceptional

05 Oct 2025

Alan

The breakfast were excellent, don’t know about the pet area as I don’t have any, this is an excellent hotel with friendly and attentive staff.

Partner

8/10

Excellent

05 Oct 2025

kevin

They hotel was good. Staff were excellent. Food was good, but limited room was nice with a good bed. The bathroom was very out of date. You couldn't use the shower.
Needs updating and modernising possibly bath, ripping out and a big shower unit. Putting in very quiet at night.

Leisure Pet

6/10

Pleasant

28 Sep 2025

Peter

The breakfast was excellent, everything we could hope for and more, the cups could be a little larger but it didn’t detract from the quality of the breakfast and facilities.

Partner

8/10

Excellent

23 Sep 2025

Dawn

Nice stay

Lovely stay, one night

Friends_and_family Family

8/10

Excellent

20 Sep 2025

P

Lovely, quiet situation overlooking the stathe. Friendly, welcoming staff. No food served after 7.30pm. Room overlooked the pub/hotel garden so could hear locals chatting until closing time but it didnt affect our 1 night stay. Room was looking a bit tired but they are gradually upgrading rooms. Breakfast had limited choice but very tasty English breakfast and fresh coffee served. We would return.

Leisure

10/10

Exceptional

18 Sep 2025

Paula

A lovely little find, perfectly located for a trip on The Broads, or sitting watching the boats and wildlife. Great sized rooms. Excellent choice of breakfast freshly cooked. Enjoyed a couple of evening meals on site. Staff go above a beyond and are icing on the cake at this lovely old hotel.

Leisure Family

10/10

Exceptional

18 Sep 2025

Hannah

Great location for birdwatching around the area. Super friendly and efficient staff. Excellent food. Thank you

Leisure Partner

8/10

Excellent

05 Sep 2025

Dianne

The room was clean with coffee and tea making facilities. The decor is a bit dated and the wonky floors added to it's charm.

6/10

Pleasant

31 Aug 2025

Verified traveler

Overall stay was ok. Food and service at the bar and breakfast very good and friendly. I appreciate that the owners are in the process of refurbishment. We had an occasional table with knick-knacks in our room that served no purpose whatsoever. Space would be put to better use with a chair or maybe a wardrobe as a rail with three hangers is of no use whatsoever. A rail is fine but more hangers are needed. Paintwork on walls chipped and masking tape needs to be used when going from wood work to plaster as this was very untidy and slap-dash when didn’t need to be.
I am a dog-lover and was great to be able to bring our dogs into the bar but my god there were dogs everywhere!! You need some space where non dog lovers can get away from them - maybe the dining room?

Partner

10/10

Exceptional

30 Aug 2025

Matthew

Just stayed two nights here , room was spot on for me and my two teenagers ,really great spot , staff are all lovely and helpful .
Food was very nice will definitely come again , thank you 😊

Leisure Family

10/10

Exceptional

30 Aug 2025

John

A super place to stay.

Our room was a little careworn. But enough of the negatives.
The main building and the location were super. The staff were fantastic. An absolute delight. They were worth the stay alone. We had a family dinner one evening which was very good. Our room was as mentioned before, a little \"tired\" but spotlessly clean and fine for our three night stay. Breakfast was super; just the thing to start the day, BUT, please get an expresso machine for when we stay again.

Partner

8/10

Excellent

26 Aug 2025

Bharati

It was okay. We did have a few options

Friends_and_family Family

6/10

Pleasant

22 Aug 2025

Ruth

it was pleasant and staff friendly. A nice quiet location with good parking

8/10

Excellent

22 Aug 2025

Sally

Nice hotel in lovely location

A nice hotel and in a lovely location. The breakfast was good and the service was friendly. Drinks were reasonably priced. The hotel was very dog friendly but the stairs were very steep (it's an old building) so I had to carry my dog up and and down the stairs (and he's not a small dog). This couldn't be helped by the hotel but I wouldn't stay there again if I had my dog with me.

Self

8/10

Excellent

12 Aug 2025

Iris

Relaxing riverside stay

Rooms lovely. Breakfast very good. Well located. Very clean. A shame when booking hotels.com doesn't advise customers that no food served Sunday evening or all day Monday through the bar.

Partner

10/10

Exceptional

12 Aug 2025

Verified traveler

A lovely stay

I stayed along with 3 friends for 4 nights and we all thought the hotel was beautiful from the outside and its setting right next to the river is fantastic. Parts of the hotel are a little tired and the unmodernised bedrooms need a facelift although theyre perfectly comfortable. Breakfast is good but the addition of fruit and yoghurts would give more variety for those who dont want the cooked option. All the staff are polite and friendly and I would recomment this hotel for a quiet, relaxing stay.

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

Gary

Lovely hotel had a great room, very friendly staff. Nice breakfast, Very good value.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Andrew

Lovely friendly staff, great location for the broads.

8/10

Excellent

31 Jul 2025

Misael

Very good

Leisure Family

8/10

Excellent

28 Jul 2025

Gediminas

Thanks

Leisure Family

6/10

Pleasant

26 Jul 2025

Kevin

Return visit after 3 years.

Two night stay in a single room. My second visit to the hotel which had changed hands between. Room was clean and well stocked but needs some TLC, as does other areas. The floor in my room was very uneven and creaky and the corridor outside, equally so; to the point it almost feels unsafe. Breakfast was good. Staff were all friendly, helpful and hard working.

Self

10/10

Exceptional

21 Jul 2025

Robert

Lovely food cooked breakfast very reasonable cost

Leisure Partner

6/10

Pleasant

20 Jul 2025

Verified traveler

Good but could be better

Small room, in need of an upgrade. Very hot room, down to the weather but the hotel couldn't provide a fan to aid cooling. Great food and fab beer. Loved that our dog was welcome.

Partner

8/10

Excellent

19 Jul 2025

Verified traveler

Lovely and popular.

The property is being done up atm. So it's slowly looking better every month. A few cob webs about on the windows but remaining of the room was clean. Lovely location and lovely staff. As for the food its fantastic. We will return for hopefully a meal when we are on a boat next month.

Partner

10/10

Exceptional

19 Jul 2025

Karin

The location worked really well, it is near to a boatyard where we were able to hire a day boat to explore the Broads. The food was excellent and the staff so friendly and helpful. A lovely relaxing stay, thank you.

Leisure Partner

6/10

Pleasant

18 Jul 2025

Verified traveler

Basic

Staff were friendly. Comfy bed, quiet, slept well. Room small, dated bathroom. The car park is at the rear and gives a poor first impression if the place with trash and broken lights and the exterior of building is in poor state. I understand they are slowly renovating but I would recommend tidying up what customers first see. Dinner was surprisingly good to be fair.

Self

8/10

Excellent

17 Jul 2025

Craig

Good location and comfortable accommodation

Check in was easy. Staff were busy helping customers who had a booking problem and seemed to making sure they were able to make sure the customers
Were taken care of. They broke of to check me in, effortlessly. Room was small and comfortable for a single traveler.
Only slight niggle was the lights over the outside seating, which were directly outside the rooms window, did stay on all
Night.

Business

6/10

Pleasant

15 Jul 2025

Moya

Room was ok, tea and coffee facilities not great and bathroom was very tired. Toilet roll holder and shower fittings both very loose and fell off at one point. Brad was comfortable and breakfast was delicious

Leisure Friends

10/10

Exceptional

08 Jul 2025

jeffrey

Broads trip

One night stay in an older hotel in a very pleasant location

Self

8/10

Excellent

07 Jul 2025

Neil

Although it was unbelievable hot night on the night we were here, the staff were really helpful and did everything they could to help. The room was a little tired, but was very clean. We didnt eat here at night, but did have a few drinks in the bar which was well stocked and well priced with a ovely outlook over the marina and boat moorings. The breakfast was excellent.

Leisure Pet

10/10

Exceptional

27 Jun 2025

Martyn

Lovely friendly staff which managed to get us a meal after the restaurant was supposed to have closed and a very nice meal
Nice room lovely quiet stay by the river .
We will be back

Partner

10/10

Exceptional

24 Jun 2025

Emma

Really lovely

All very nice and a lovely place stay and breakfast was really good .Would highly recommend.

Partner

10/10

Exceptional

22 Jun 2025

Michele

Lovely location for walking and shopping and amazing food. Brilliant staff very comfortable and clean

Partner

10/10

Exceptional

19 Jun 2025

June

Lovely Hotel

We very much enjoyed our stay at Sutton Staithe Hotel. It looks over the Broads and you can see the changing of the boats from day to day which is really nice. The breakfasts were great and the staff were all friendly. They have a lovely bar and outside area. The only small thing I can say is that not all the rooms have been redecorated and ours looked a little tired, but the amenities for the room were good and did not affect our happiness with the room. Would definitely come here again.

Partner

8/10

Excellent

19 Jun 2025

Anthony

Right on the water and a boat yard next to the hotel a children's play area an outside area next to the bar boat owners to talk to. A good breakfast. Food available Tuesday to Sunday lunchtime.

Leisure Partner

6/10

Pleasant

14 Jun 2025

John

A work in progress.

Stayed four nights in room 14, steep stairs to reach it with luggage but nice views of the waterfront. King size bed was very comfortable and the shower very efficient.
The huge smart TV was a little large for the room! Could have done with a wardrobe or portable clothes rail, perhaps using some of the floorspace in the vast en suite bathroom.
Breakfast service was friendly and efficient. We had dinner on one evening, nice menu, friendly service but stretched on a busy evening.
Good selection of beers in the busy bar with plenty of outdoor seating.
Overall a very enjoyable stay and we wish the owners continued success as they strive to develop the business.

Partner

10/10

Exceptional

02 Jun 2025

David

Staff very welcoming. Bed Comfortable.
Breakfast excellent

Leisure Partner

8/10

Excellent

02 Jun 2025

Steve

Nice hotel in great place by the river. Paul was very accommodating in helping me & colleagues park our motorcycles. Rooms comfortable. Breakfast was great. Only criticism parts of the hotel a bit dated & shabby. Would I stay again. Yes, of course. Great value hotel.

Leisure Friends

8/10

Excellent

02 Jun 2025

Peter

Sutton Staithe

Good value hotel in a quiet location on the edge of the Norfolk Broads.
Great to see people making a go of bringing a hotel and pub back to life.

Self

10/10

Exceptional

30 May 2025

Shane

Great time, wonderful staff and lovely place to stay

Partner

10/10

Exceptional

24 May 2025

Graham

Nice room in quiet setting. The staff are excellent and very friendly, breakfast is very good.

Ate a few evenings in the hotel and food was excellent, will definitely return in the future

Leisure Self

8/10

Excellent

22 May 2025

Robert

Racing

Staff very friendly ate here food was very nice, the only thing I would say is the WiFi is pretty bad my wife was trying to work on her laptop and couldn’t get connected on that or our phones

Partner

8/10

Excellent

21 May 2025

P

Alarming visit

Would have loved to have given a 5 star but it has to be 4 because the fire alarm went off at 5am and there was no one on site. It took half an hour for the manager to turn up and turn it off. And that was only because a neighbour knew who to call. They gave us a couple of free drinks the next evening but we had to ask. No apologies. The day staff didn't even know what had happened.

Partner

10/10

Exceptional

20 May 2025

Jemma

Friendly comfortable stay

Amazing hosts! Such a friendly place, had an event on for one of the staff and they welcomed us in like we were part of the community. The room (room 3) was nicely decorated and very comfortable. Lovely surroundings. Top quality cosy hotel! I highly recommend!

Partner

8/10

Excellent

19 May 2025

Terence

Enjoyable stay

My stay was very good the staff were exelent and the meals were of an high standard ,however there are areas that need improving some of the decor needs improving this is a 200 year old building so overall not to bad but there are repairs that need to be addressed.

4/10

Poor

16 May 2025

Kevin

The room rate was very cheap and there’s a reason for this. The building is very shabby and although the welcome pack explains that it’s an old building and they are doing their best to renovate it, it’s obvious that they are completely out of their depth. This was a feeling echoed by other guests I spoke to. Having said that the bed was one of the most comfortable hotel beds I’ve slept in for sometime. Food was good, drinks offer extensive and staff friendly and I’m sure doing their best. Would I book again, sadly not.

Business Self

10/10

Exceptional

13 May 2025

simon

Excellent welcome.
Excellent bedroom and end suite bathroom.
Bed extremely comfortable.
Breakfast was fantastic.
Amazing setting.
Could not fault anything.

Leisure Partner

10/10

Exceptional

12 May 2025

Sarah

Very happy repeat customer

3rd visit in two years, love this place. Lovely comfortable rooms with great mattresses and bathrooms. Brilliant food and a broad selection of local beers in a great location especially if you want to take an electric boat out on the broads for a few hours.

Friends_and_family Friends

10/10

Exceptional

10 May 2025

Chris

Very friendly

Lovely people, very friendly, made us most welcome. They are trying to build this hotel up, lots of Refurb work but this didn’t affect the service, the food or the drink that was served to us overall we had a great weekend and we definitely go back again

Friends_and_family Friends

10/10

Exceptional

09 May 2025

Karen

Beautiful

10/10

Exceptional

07 May 2025

Verified traveler

It’s always good at the Staithe, rooms are what you expect in a pub, the food is exceptional and the customer service is very good

Business

8/10

Excellent

07 May 2025

Agnieszka

Very nice and quiet hotel.
Comfortable beds,friendly staff,room has everthing you need.

Friends_and_family Family

10/10

Exceptional

07 May 2025

Lesley

Lovely friendly hotel

Lovely hotel friendly staff. We have stayed several times and I am sure we will we staying again.

Partner

2/10

Poor

06 May 2025

Andy

Shocking customer service

Booked the wrong date by mistake and realised straight away.Tried to contact property with no response, Hotels.com tried several times but to no avail.l was willing to change dates but to have no reply from this hotel I find quite bizarre.
This may be a really nice hotel but their customer service is definitely not up to what you would expect.

Business

10/10

Exceptional

05 May 2025

Elaine

Very nice people nice area on river.

10/10

Exceptional

02 May 2025

Kevin

We stayed here for one Night on the way to visit family in Suffolk. Great little place, room was very clean, food in the bar was great with very friendly locals to chat to. Staff were very pleasant and helpful. Great value with full English/continental breakfast included with the price. Would not hesitate to stay again.

Leisure Partner

8/10

Excellent

30 Apr 2025

Verified traveler

Nice stay - but shower and decor quite dated . Cosy and nice location

Partner