Name: Kairaba Beach Hotel
Address: Pmb Serrekunda, Serrekunda, 390, GM

10/10

Exceptional

09 Jun 2026

Caterina

Amazing Staff from The Front Desk to the Housekeeping Team and every Hotel Employee i had met they were so friendly and made sure I had a very relaxing vacation. The Pool area was so clean, and the hotel room bed was very comfortable.
The Manager is present and very approachable. Thankyou to everyone for the lovely vacation stay.

Partner

10/10

Exceptional

09 Jun 2026

Caterina

From the walking in to the Reception Desk the Staff was very friendly. The Hotel itself is abit outdated, the room I was provided had very comfortable bed and nice cotton linen. I had decided to come to this hotel for its location to explore The Gambia.
Mr. Alaa Hamid and his team, ensured my holiday was a pleasant vacation.
I will consider The Kairaba Hotel for my next visit.

Partner

10/10

Exceptional

25 May 2026

Luc

La plage est superbe. La rue qui mène à l'hôtel offre tous les services qu'un voyageur peut rechercher. La piscine est également très bien.
Je fais rarement de commentaire sur mes séjours, mais je le fais pour cette fois ci par ce que cela vaut la peine.

Self

4/10

Poor

15 May 2026

Alicia

The rooms didn't have some of the amenities that was shown on the website.

Self

6/10

Pleasant

01 May 2026

Barry

Hotel is ok but not a 5 star hotel, more likely a star needs total renovation. But the rate l paid enjoyed my stay

Partner

10/10

Exceptional

17 Jan 2026

Andrew

After booking i contacted the hotel and arranged our room. It was perfect, quiet cool and with a beautiful sea view. The bed was comfy and we slept well. The gardens and pool are beautiful. I have known this hotel for over 20 years and its fortune has varied. It now seems on the up again and i will deffinatly book again.

Partner

10/10

Exceptional

16 Jan 2026

Asya

The staff was amazing. I got a room with a garden view and turned into a bird watcher. It was so beautiful. Breakfast had an omelette station. Nice pool. Access to the beach just a few minutes walk. I will return.

10/10

Exceptional

30 Oct 2025

Christy

Great

Business_and_leisure Partner

10/10

Exceptional

18 Jul 2025

Abdouleh

I had a wonderful experience at the Kairaba Hotel in Gambia. The location is perfect, right on the beach and close to the vibrant Senegambia Strip. The gardens are beautiful and full of life, with peacocks and monkeys adding a unique touch. The staff are incredibly friendly and always ready to help, making me feel truly welcome. The pool area is relaxing, and the atmosphere overall is peaceful and enjoyable. If you want a place to unwind and enjoy Gambia’s beauty, Kairaba Hotel is a great choice!”

Business Friends

6/10

Pleasant

13 Jul 2025

Momodou

Kairaba is a great property. The location is excellent. On the one side you have the Atlantic Ocean and its beach and at the other end you have the famous Senegambia strip. However, this once icon of Gambia's hotel seem to have lost its mojo. Service is ok. Rooms are fine, maintenance, well, things work. But the place jyst doesn't have its spark no more.

Leisure Partner

6/10

Pleasant

19 Jun 2025

Verified traveler

For the price, its ok

Self

8/10

Excellent

25 Jan 2025

Scott

Attentive and professional staff in a beautiful location

Business Friends

4/10

Poor

12 Jan 2025

Momodou

Service levels have really plometted at this property. The AC in our room was not working snd it took 2 trips to reception before our room was switched after midnight. We were 2 guests but the first room we had had one towel and one bottle of water. Breakfast was below average and service is generally below expectation for what was once Gambia's flagship hotel. Sad!

Leisure Partner

2/10

Poor

05 Jan 2025

Neil

Very tired and poor standard

The hotel is incredibly tired. The pricing well above its standards. It’s from the 1980s. Very dusty, everything looks dusty and worn out. Needs a massive make over. Hardy anyone there. Not surprise when you can stop at hotels nearby for the same money but a much higher standard.

Partner

10/10

Exceptional

31 Dec 2024

Yankuba

Great and supportive staff. Nice and safe environment.

8/10

Excellent

08 Dec 2024

Kevon

A beautiful location. I upgraded to an ocean view room and did not regret it. Gorgeous grounds. Lots of birds, butterflies and even the odd monkey or two from time to time.

Very quiet and peaceful

Will definitely return.

The only negative was breakfast. Beans, mushrooms and fried potatoes everyday. Thank goodness they had an egg station so i was able to mix things up a bit.

Business Self

4/10

Poor

01 Dec 2024

Mohammad

I had high expectations for this hotel, considering the price we paid and its five-star rating, but unfortunately, it fell far short of expectations. The room we initially booked was in poor condition—no hot water, no iron, dim lighting, and the electricity would cut off multiple times a day for a few minutes. Hoping for a better experience, we decided to upgrade to a more expensive room, but it made no difference as the same issues persisted.

The breakfast was another letdown. The selection was very limited and repetitive, with the same options every day. On several occasions, the eggs were undercooked, and food would run out quickly, leaving us with even fewer choices.

This hotel does not meet the standards of a five-star establishment; in fact, it barely compares to a three-star. I would not recommend staying here, as it’s simply not worth the money or the frustration.

Business_and_leisure Friends

8/10

Excellent

21 Oct 2024

Scott

Attentive staff, lovely setting, good food

4/10

Poor

22 Feb 2024

Verified traveler

No value for money

Clean Environment and nice sea view.
Helpful and happy face workers.

Breakfast was terrible.
TV stations are poor.
Water closet in bad condition
Floor flow is frequently interrupted.
You wait for pressing iron
Overall, there is no value for money

Business

6/10

Pleasant

18 Nov 2023

Wolfgang

The 5*-quality is still noticable, but ...

Officially the Kairaba is still rated as a 5* hotel, the only one as far as we know in Gambia. And this is still visible with respect to the quality of the room furniture and the installation and the way the staff deals with wishes (addressed at the reception) or problems (e.g. a problem with water leakage in the toilet got immediately fixed by an experienced craftsmen after we told the room service about it and she had called her colleague). However, the hotel has been closed for 3 years due to Corona and the owner now plans to sell it. That's why they did not do a lot of promotion and had very few guests (<20? certainly not more than 50). And this had influence on the services, which were adapted (small breakfast buffet, reduces choice). Only the prices for drinks at the pool bar stayed at the original 5*-level

Partner

10/10

Exceptional

05 Dec 2022

Mohammed

👍

2/10

Poor

14 Feb 2020

Tariq

Non cooperative staff. Toilet gutters were blocked. TV not working, no towels, toilets not cleaned. Do not recommend the place. Check in took one hour. No apology given either

Leisure Family

2/10

Poor

27 Jan 2020

Bhavesh

Not 5 star

The hotel staff didn't pickup any of my calls or emails on the day of arrival so that I could inform them I'll be 1 day late.
On arrival I was told as I didn't turn up they gave away my room and also they were demanding payment.They were able to provide me a room but it was not part of the main complex. It seems to be a local apartment block.
The bed was awful.

Friends_and_family Family

6/10

Pleasant

27 Jan 2020

Verified traveler

Location was great. However the facilities need a complete overhaul. Basic necessities such as iron, tissue were not available. It definitely is a 3 star facility and doesn’t merit a five star recognition .

Leisure Friends

6/10

Pleasant

26 Jan 2020

MJ

Check in was terribly slow. Although I booked superior rooms they gave me a standard room facing an apartment complex with no view, dark and dreary. Of course when I asked for a credit they just looked at me. The entire property is due for a remodel, very 1970s. They advertise wifi In the rooms but it’s only available in the lobby or pool area. On the upside the pool and bar was nice and close to the beach. Food at the Ala Carte Restaurant was good and a fun local band. The staff was great.

Business Self

8/10

Excellent

06 Jan 2020

Pamela

Good and bad.

The location is great with the beach and nearby restaurants,and the staff are very friendly and helpful. The evening food in the restaurant is a buffet and to be avoided,and the food at the poolside is basic.It is the best and most expensive hotel in Gambia.A beer is nearly 4 times dearer than the bars outside.

Business

2/10

Poor

04 Jan 2020

Jay

The property was in a very busy, tourist driven area, which is a plus in the sense of availability of shops, restaurants and transportation. However the staff in the hotel and the area were very apprehensive towards being hospitable to us. We were not allowed to pay with card transaction and urged to pull out cash, which we obliged. In addition to that when trying to explore the hotel grounds we were stopped, and questioned as to why we were on the hotel property and asked to provide identification and proof of booking at the hotel. It was extremely unsettling and unwelcoming, We checked out of the hotel afterwards as it no longer felt like a place of comfort, in addition to the wifi not working and the tv not working. The room was also not very clean, had a leak from the ceiling, and what appeared to be dried blood on the bathroom window curtain. I'm certain this hotel will be more than comforting for the average visitor however it was not remotely the kind of place i can stay in nor spend the nearly $230 per night.

Friends_and_family Family

10/10

Exceptional

02 Jan 2020

robbie

The gardens were excellent as was the access to the beach

Leisure Friends

10/10

Exceptional

16 Jun 2019

Verified traveler

Dependable

I truly enjoyed my stay. The staff was overwhelmingly friendly and did not hesitate to meet my needs. One day I unfortunately left my personal items unsecured including my wallet and passport, the room attendant (Oroline Nyafuny) immediately contacted the house keeping manager (Buba Badjie) who made sure my items were safe, to include all my cash. When I came back there was a note telling me to speak to the security supervisor (Laminators Bajang) who inventoried my items and properly handed them back. Their professionalism was above standard and I felt that my safety and security was a priority.

10/10

Exceptional

26 Mar 2019

Carla

Great experience

It was a great hotel and their food is fresh and fantanstic!

4/10

Poor

10 Mar 2019

Verified traveler

A very old 5 star hotel in dire need of renovation to catch up with other 5 star hotels.

Business Self

10/10

Exceptional

24 Feb 2019

Verified traveler

Lovely location & great staff. Beautiful maintained gardens.

Leisure

8/10

Excellent

12 Feb 2019

Verified traveler

The gardens were beautiful but the rooms needed a bit of a modernisation

Leisure Partner

8/10

Excellent

10 Feb 2019

AKINYEMI

Brilliant

Amazing stay. Good room, well tended hotel grounds, and good beach front with lots of meal options. Fantastic staff. Bakary, one of the Security staff was great at answering all our questions. Breakfast also very good and dinner was quite good and not so expensive. And if you love a room with balcony and good sea view, Room 122 is one of the best!
At some point however a cleaner who cleaned the room earlier had taken used towels away forgotten to replace with fresh ones. I noticed this later in the afternoon after a good beachfront stay and i contacted Housekeeping. Two hours later, they were yet to bring the towels and i then contacted Reception. Another two hours and still no response, i went to the reception myself to get the towels. I'm sure this is something that can be easily addressed by Housekeeping.
Other than this, a beautiful stay all through. I will come back with friends and family.

Partner

8/10

Excellent

01 Feb 2019

Verified traveler

Good location, good hotel, rooms are disappointing

Hotel grounds are great
Breakfast is good. Staff are v friendly and excellent. Rooms are v outdated, need modernising (tv, furniture beds etc). Rooms are a bit disappointing for what you pay and compared to the rest of the hotel.
Great location, lots of activity nearby-food, shops etc.

Partner

8/10

Excellent

28 Jan 2019

Verified traveler

Enjoyed a lovely place...one to do again

Hotel is great...easy access to the beach...excellent customer service i.e. they’ll go further to make a guest happy. Everything was clean. Especially liked the animals - peacocks and monkeys around. Very relaxing place to be. Only thing is that it got quiet some nights, however the Senegambia strip is only a few mins away for one to have a fun filled night.

Friends

2/10

Poor

25 Dec 2018

Verified traveler

terrible place..rats in every room...could hardly sleep staff were not very helpful.

Business

4/10

Poor

11 Dec 2018

Partha

The property was reasonably ok... the issue is mainly with how the deal happened with expedia. despite paying 100% to expedia before traveling, i was told by the hotel that there is no communication of even a reservation from expedia to them. i wrote an email to expedia and this was not sorted out even at the time of check out. i had to call expedia on my phone incurring steep roaming charges and finally was able to resolve this. this is hardly a professional way of handling things. totally disappointed

8/10

Excellent

18 Nov 2018

Sam

Fantastic

Amazing

10/10

Exceptional

05 Jul 2018

ATUL

wonderful stay

It was a wonderful stay, calm and quite place.

8/10

Excellent

11 Jun 2018

patty

staff in the morning was very nice and accomodating hotel was very clean food was average wish the would change up the menu but all in all i enjoyed my stay very much would i go back to this hotel yes. and i would recommend to friends and family.

8/10

Excellent

02 Apr 2018

L

Very well located hotel in the heart of Senegambia

The hotel's grounds are extremely lush and a delight to walk through and so in that respect the hotel lives up to its five star rating. There is an outdoor pool, table tennis table and a life sized chess board amongst other activities. The hotel has direct access to the beach. The rooms are located in blocks and I would recommend having a deluxe room with a balcony. WIFI is patchy. Breakfast is buffet style but there is a cooked eggs station offering pancakes as well. The more reasonable prices restaurant is Casa Fernando which is a fish restaurant but there are lots of restaurants and bars on the main road just outside of the hotel. The reception desk seems a bit disjointed as they cancelled a taxi pick up from the airport for my early morning arrival which is something to consider if on the Royal Air Maroc flight. Packages left at reception were not brought up to the room and neither was I notified about them until the sender of the package came to the hotel with me the following day. Messages left for me at the reception desk were not provided to me and I only received them several days later when visiting the reception desk! The staff are very friendly generally and also in the breakfast restaurant and around the grounds. There is also tea time daily at the pool area from 4pm with scones and tea as well as a happy hour from 5pm with a live band. The hotel's bar at the entrance also has a happy hour at 7pm and there is a live band in Casa Fernando as well.

10/10

Exceptional

08 Mar 2018

Satish

Old world charm !

Very friendly service and good food . Very nice beach, pool and beautiful landscaping. Highly recommend !

8/10

Excellent

04 Mar 2018

Verified traveler

Nice hotel, great location

Great hotel, great staff except the reception. Bubbling area that never sleeps. Great eating places around the hotel.

8/10

Excellent

24 Feb 2018

kencoo

Hotel Kairaba

Ideal location on the beach and central to bars and restaurants.Clean and maintained and spacious,but a bit pricey, would i book again probably would

8/10

Excellent

12 Feb 2018

John

Trying but not enough !!

This friendly hotel is far from 5 star standards... good beach,friendly staff,poor cuisine... expensive superior rooms .. but overall a nice property!

10/10

Exceptional

30 Nov 2017

Verified traveler

This was for a business meeting that was held at the hotel for 2 days. Unfortunately, I didn't get to use a lot of the facilities because of the work. I am a runner, so managed to run in the mornings before work. One run I did along the beach. The beach in front of the hotel is highly eroded, so at high tide, you have to trudge through soft sand until you get a few hundred meters away, where the beach is not eroded. The other run was along the Senegambia highway. This is a very busy road, but at dawn, it is not so bad, and there is a sandy (compacted) shoulder to run on that felt pretty safe.

The staff are very friendly and helpful. Room service prices didn't seem too bad, and the food for room service was tastier than I recall getting elsewhere.

8/10

Excellent

12 Nov 2017

Muhammad

Internet was not good, location and other facilities are good

10/10

Exceptional

20 Aug 2017

Verified traveler

Nice great ok fine. Ngf7i nvgu bftu h jfr bt5i nhyk bguj.

8/10

Excellent

27 May 2017

Verified traveler

OK off season stay

I stayed here because it was the vehicle of a conference I was attending. No real complaints, other than the lack of choice for where to eat supper as one restaurant was closed during off season .

8/10

Excellent

20 May 2017

Verified traveler

Animals make it different.
Gim is nice.
Shrimps brochette great.

8/10

Excellent

29 May 2016

Mr.G

Close to the beach, clean and secure.

Hotel has a 5 star rating but I would give it a max 4 star. Everything is 5 star except room condition (somewhat old furniture which is started to show It’s age), breakfast buffet (For a 5 star I would expect bigger choice of food to choose from) and lack of mini bar in the room. Fridge is present but without its expected contense. Maybe it is because of end of the season but that can be easily corrected because in room dining is fast and good.

10/10

Exceptional

29 Apr 2016

Kishor

Excellent Hotel with facilities nearby

Everything was great about this hotel. Out of the main gates and you have restaurants, clubs, mini shops especially for buying water. My wife tells me the Spa Anti-stress massage by Janaba Krubally was excellent. You can also book excursions to Senegal safari with local travel agents - Brilliant! Nice restaurants within the hotel. We had a live band for evening dinner. They played my requests. Please tip well for the people of Gambia and Senegal. I saw poverty and felt food to give money to the local people. Visit the market in Gambia and crocodile pool. Visit the safari in Senegal and walk with the lions although it was to hot and they refused to walk which was fine. Food was nice within the hotel too. People are very friendly. Take dollars to exchange at a much higher rate or sterling! Breakfast was also very good. They even packed a breakfast for our early morning safari trip before the breakfast begins. Wi-Fi was good everywhere.

6/10

Pleasant

25 Jan 2016

Lynne

Nice hotel in a popular area

Nice hotel in a popular area of The Gambia. Close to all amenities. Beautiful gardens. Well equipped rooms ( TV, fridge, tea & coffee making facilities, hairdryer) buffet breakfast. Excellent friendly staff. Pool clean.

6/10

Pleasant

02 Aug 2015

Verified traveler

Sadly, it's representative of the entire country these days..

Fairly shabby hotel, past its prime. Terrible coffee.

10/10

Exceptional

18 May 2015

Verified traveler

Very clean hotel, with a lot of open space. Staff are very professional.
Shuttle service not free and expensive

10/10

Exceptional

21 Apr 2015

NOAM

my stay at the Kairaba Beach Hotel

Very friendly and high quality level hotel. The only problem I faced some internet low speed unstable connection but it was due to the local ISP and not the hotel .The room and the hotel was very clean and well maintained (air conditioned well working, hot water etc.. ) the location is perfect , by the sea and a lot of shops and restaurants in the main street. it is suitable for business and also for holidays. I certainly will come back on my next business trip to Gambia.

6/10

Pleasant

04 Jan 2015

Verified traveler

Reasonable hotel in need of renovation.

The gardens were beautiful and the room was clean. Most of the hotel staff were polite and attentive. We were very disappointed by the Christmas Eve buffet. The food was poor and the price was extortionate even by UK standards! We were so pleased that we didn't go half board.The hotel manager was rude and uninterested in his guests. He is only interested in extracting as much money from you as he can. The beach by the hotel is ugly and eroded but much better if you walk some way.

10/10

Exceptional

12 Dec 2013

Mom

Very nice hotel for The Gambia

Our room was clean and comfortable with hot water for shower and air conditioning. Nice bedding and towels. Room service was nice. The pool area was wonderful and the beach was nice. Breakfast buffet was very good.

8/10

Excellent

03 Nov 2013

Bedu

Nice place to stay

I was very impressed with the standard of the hotel

4/10

Poor

15 Oct 2013

Anon

Making money on its former status

The Kariba would have been a fine example of an hotel in the mid eighties. But the owners and management seem to have forgotten we have moved on. It's very tired, it's needs a total redevelopment. They are charging high rates and offering poor quality. Simple as that.

8/10

Excellent

02 Oct 2013

Kolawole Raheem Aduloju

A good place to stay. ...

I was not disappointed with my choice. However, the mattress provided in the room were not the authopaedic type; too soft for comfort for and adult with past medical history of slip disc. Provision of this to address this scenario will ensure I can always stay there on holiday. It was a good environment to be.

10/10

Exceptional

14 Apr 2013

Jennie

Wonderful place to stay to relax and recharge

I stayed with my friend over the weekend during our holiday. Everything about our stay was wonderful. The room was comfortable, the pool was relaxing, and the staff was friendly. Our package included the breakfast buffet, which was superb. We didn't want to leave.
After checking out, we had some time to kill before we go back to our home. We asked if we can use the pool before we go and the staff told us \"of course\"! We ended up staying at the pool until dinner time. It was wonderful. I would definitely come back to Kairaba hotel if I can.

10/10

Exceptional

08 Dec 2012

Tee

Nice hotel. Friendly staff and lovely places to visit on campus. Good food as well. Will definitely visit again

10/10

Exceptional

19 Sep 2011

Oluwasegun

The KAIRABA BEACH HOTEL in Senegambia, Gambia

My first stay in Kairaba with my family was for 9 happy days. it was one of the happiest moment of our lives. there are lots of fun and life in Kairaba and i wish to spend my holiday there some other times.

We say a big THANK U to Hotels.com for all your assistance in making the hotel booking for us-booking Kairaba through u was easier.

2/10

Poor

17 Jul 2011

KBW

Will Never Go Back

The Kairaba is advertised as a 5-star luxury hotel. There is nothing luxury about it and certainly no 5star! I had first stayed there in 2001--then a comparable European 3star gem. Fast forward to July 2011 when I went back! What a difference 10 years make! The staff were rude and outright bored. The whole place had a feel of a bygone era. The grounds and the rooms have deteriorated and badly need renovations. The TV sets are 17in from the 1990s and the programme had nothing much to offer. Apart from soap no other toiletries were provided in the bathroom. The towels have passed their \"throw by date\" and looked so brown it is difficult to believe they were once white!

Accessing internet in the room comes with a whooping price tag of USD40 every 24hours. At first, I had thought it was a mistake! It wasn't! There was however free wi fi in the reception area, the business centre and breakfast hall.

The worst part was the food. I had arrived at lunch time. After check in, I went to the pool restaurant for lunch. I had ordered a chicken yassa with rice (the local traditional dish). The chicken tasted like it had been microwaved countless times. The rice was equally bad. Couple of mouthfuls and I gave up. Dinner that evening was equally bad. After that I opted to eat at Coco Beach for the reminder of my stay. Even with the added taxi cost of USD15 getting there it was worth it. I had stayed four nights on business.

Will never go back.

6/10

Pleasant

23 Jun 2010

Alexandre

Good 3 stars hotel

This is clearly not a five stars hotel so expectations should not be too high! The rooms are ok but nothing luxurious and they are getting quite old. Garden and pool area are nice and well maintained. I didn't try the beach as I was on a business trip. Food is decent and quite cheap.

8/10

Excellent

05 Jun 2026

Sulvanos

Bra

6/10

Pleasant

10 May 2026

Britta

Da jeg ankom kl. syv om aftenen, var mit værelse ikke klar. Jeg havde lavet en booking, men ville udvide den, men jeg kunne ikke ændre. Så jeg slettede den første booking, som jeg havde betalt og lavede en ny. Det kunne de ikke håndtere. Han troede, jeg havde slettet de første tre dage. Deres system var nede, så han kunne ikke se det. Men han ventede en, der hed Phillip. De var meget glade for mænd. Jeg gik et værelse midlertidigt det gt og brugte hele aftenen på at søge overførslerne på begge bookinger. Jeg havde ellers tænkt mig at gå ned på stranden der om aftenen. Jeg synes ikke rigtigt, jeg kunne slappe af nogen steder. Mændene på stedet var meget over en. Forstyrrede med det samme. Der var flere restauranter og butikker på stedet, men det blev sagt under et, at ingen af dem tog kreditkort. Man skulle have bunker af kontanter. Ved stranden var det en trappe ned til vandet. Der var permanent rødt flag. Stor pool. Have med en påfugl, der vist var stille om natten, en lille grøn abe og fugle. Ligger for ende af en gade med restauranter og butikker.

10/10

Exceptional

03 Apr 2026

Ronald

Prima ontbijtbuffet. Kamer werd goed schoongehouden. Het personeel was erg aardig. Alle lof voor de animatie crew en de badmeesters

Family

10/10

Exceptional

28 Mar 2026

Pia

Excellent
Must be the best hotel in the Gambia
Lovely service Everywhere
Most Beautiful gardens you do not find anywhere. Lovely sunchairs and new terrasse on Beach. Thank you. We will be back😊

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Anna

Hotellets fantastiska trädgård och fantastiska personal väger upp att rummen är lite slitna. Rummen är rymliga med uteplats mot trädgården. Det fantastiskt med påfåglar och apor i trädgården.
Frukosten är bra med allt du kan önska.
Bra läge direkt vid stranden och nära till nöjen och restauranger.
Vi kommer att återkomma.

Partner

10/10

Exceptional

11 Mar 2026

Marcus

God beliggenhed. Tilbagetrukket med stranden på den ene side og grønt natur område på den anden side. Også kan man gå lige op af gaden også kommer alle restauranter og turist gaden. Personalet giver god service og er imødekommende

Friends_and_family Friends

8/10

Excellent

22 Feb 2026

Heinrich

Tolle Anlage super Service

Partner

6/10

Pleasant

05 Feb 2026

Melvin

Average hotel resort.