Name: General Bragg Inn & Suites Chickamauga
Address: 118 General Bushrod Johnson Ave, Chickamauga, 30706, US

2/10

Poor

13 Jul 2026

GIRISH

This was by far the worst hotel experience I have ever had, and I would strongly advise anyone to avoid this property.

I booked accommodation for 6 people through Expedia, but upon arrival the hotel manager refused to honor the booking as confirmed. Instead, we were told we had to book and pay for an additional room if we wanted to accommodate everyone. After a long and exhausting journey, we had no realistic choice but to pay for another room because finding another hotel late at night was not practical.

Unfortunately, the problems only got worse from there.

Both rooms smelled heavily of cigarette smoke, and people were openly smoking in the porch area, making the entire environment feel unsafe and unpleasant. When we were finally given our room keys, the housekeeping staff was still cleaning the room. We had to wait an additional hour before we could even enter, despite arriving at check-in.

Even after the room was supposedly ready, basic necessities were missing. There were no towels or toiletries provided. The bathtub faucet was broken, the bathroom door latch didn't work, and the front door latch was also broken.

The condition of the rooms was completely unacceptable. The bedding had multiple cigarette burn holes, and we found cockroaches inside the room. The most alarming issue was that one of our rooms had an internal connecting door to the adjacent room with a broken lock. The hotel had simply pushed a table and microwave in front of the door as a makeshift \"solu

Family_with_children

2/10

Poor

29 Jun 2026

Brittany

It was awful. Booked and paid for room, drove 12 hours straight just be told there were no rooms available. Despite there only being 4 cars in the parking lot. A gruff and rough employee came down to the after hours door then did not answer the calls from helpful Expedia reps. From what I could tell the lobby was not in the best condition and I’m actually happy my husband and I were relocated to a different hotel. I would not attempt to stay at this one again, no matter how low the price could be.

Partner

2/10

Poor

07 Jun 2026

Chelsi

Nasty. Everything smells like pee and smoke. sent to a used room then changed to a stained and smelly room. Feels unsafe. Honestly feels like a crack den.

Partner

2/10

Poor

25 May 2026

Gary

First the property had trash, smokers hanging out
When went to register staff dress was not professional no name tag, or courtesy was a second thought.
So got into room, very dated, stained couch got my attention bath tub was black with something and I looked at towels with black spots.
TV did not work, it was locked on video game.
We booked for 3 nights, but because it was worst we ever experienced we got up early and checked out.
Would not recommend this hotel even to homeless person it was bad

Friends_and_family Family

2/10

Poor

14 May 2026

lorie

I didnt receive the room i paid for

2/10

Poor

18 Apr 2026

Susan

We stayed one night at General Bragg Inn & Suites and the next morning we found live cockroaches on the bathroom vanity, on the walls and floors. This was the worst hotel I've ever stayed at. Definitely will not recommend!

Partner

6/10

Pleasant

08 Apr 2026

John

Good location. Nice staff. Property is dated but cost appropriate.
First room was overwhelmed with cigarette smoke and had to be fumigated.
Second room was better.
Would stay there again and plan to.

6/10

Pleasant

31 Mar 2026

John

Good value for the price , but could have been a lot cleaner. Cigarette smoke city. I fumigated everything with Lysol 3 times and cleaned every surface with wipes , after that stay was good.
Bed was very comfortable. Fridge was a nice addition. Would Not Shower in that tub , even after fumigating. The hotel was in a very good location. Close to many amenities, seemed like a safe area. Would definitely stay there again good value for the price.

Self

8/10

Excellent

19 Feb 2026

Montrell

Had a shower but only could use the tub and I paid for a king and got a double bed

Self

10/10

Exceptional

16 Feb 2026

Fredrick

Great value, quiet area, and friendly staff

Partner

6/10

Pleasant

01 Jan 2026

Wayne

Staff nice. Room dirty.

Leisure Pet

4/10

Poor

26 Dec 2025

Michael

food within walking, room inside was ok, door looked to have been kicked in, had to lift door to lock, abc store next door, dog barked all night, next door.

staff was nice, did explain they was doing remodeling. inside of room was nice, price was reasonable, wouldn't say i would not stay again if i'm in the area again,

Business Self

10/10

Exceptional

24 Dec 2025

Richard

Amazing easy check in and fast great personal

Leisure Family_with_children

6/10

Pleasant

06 Nov 2025

glenn

Rooms needed to be upgraded the staff was courteous to what wasn’t right in the room. But it was better than camping sometimes.

2/10

Poor

04 Nov 2025

Frank

The room I selected is not the room I was given. From a NON-SMOKING room with a Jacuzzi to a smoking, long stay room with burn marks all over the furniture.. This is the 3rd hotel on this site that has disappointed me.

Business

2/10

Poor

30 Oct 2025

Brit

The TV never worked. All it did was say weak signal. The heat stopped working half way through the night.

2/10

Poor

27 Oct 2025

hannah-nichole

roaches everywhere. stayed three nights three different rooms, all had roaches, room 108 is infested. a roach crawled out from under my pillow and couldn’t get my money back. hotel is no help and won’t talk to expedia to fix it either. bad!!!

Leisure Partner

10/10

Exceptional

03 Oct 2025

Johnny

Only real issue i had was the door looked like it had been kicked before. Didn't seal good, but no complaints really

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Verified traveler

The water pressure in the shower was amazing and the mattress was very comfortable. The room felt dirty though.

Self

2/10

Poor

22 Jun 2025

james

The room is absolutely disgusting. It look like a hotel for drug addicts and alcoholics.

Business Partner

8/10

Excellent

22 Jun 2025

Haylee

It was amazing stay very quiet and relaxing

Partner

4/10

Poor

22 Jun 2025

Melvin

Non smoking room smelled like smoke, room wasn't cleaned the entire time of our stay. We had to walk to get towels every day. Zero room service.

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Jason G

The best thing about this property was the staff. We had a problem with our room, and they upgraded us without issue.

Leisure Family

10/10

Exceptional

09 May 2025

Angel

I like the staff their always nice

Leisure Partner

2/10

Poor

03 May 2025

Michael

ROACH BAGS WERE EVERYWHERE

10/10

Exceptional

21 Apr 2025

angie

Nice quite place

Leisure Family

6/10

Pleasant

03 Feb 2025

Tony

Thanks but no thanks!

My stay here was nothing to brag about. I had to literally stand in the lobby and yell to get someone to the front counter! The furniture in the room wasn't in the best shape. The desk was too close to the bed, so the chair was barely able to come out for me to sit in it. The television was too small for viewing. The internet wasnt worth a flip! But I think the biggest thing that bugged me was the guy at the front counter held on to my driver's license for the two days I was there! If the day clerk hadn't remembered to return it to me, i would have left town without it. When i got there to begin my stay, i was asked for my driver's license for identification. I had just finished driving 8 straight hours and i was tired. I just wanted to get some rest. No effort was made to return the license to me while i was there. Thankfully, the day clerk found it and returned it to me! I do a lot of traveling and have stayed at a lot of different hotels. But i will not be returning to this one.

Friends_and_family Family

6/10

Pleasant

03 Feb 2025

Karen

The hotel wasn't very clean (There were a couple of roaches in my room). The staff were very helpful, friendly, and accommodating. The location is very convenient to any area of the town; there are gas stations, stores, and restaurants nearby. However, due to the lack of cleanliness, I most likely will not stay here again.

Leisure Self

2/10

Poor

26 Jan 2025

Christopher

Definitely a rough spot allways something broken or dirty morning staff is incompetent

Partner

2/10

Poor

26 Jan 2025

Christopher

room 107 shower is broken cleaning lady knocks on your door before 9 to clean the room when checkout is 11 this has happened twice there was an arrest in the parkinglot my last stay because a guest was tripping on drugs and alcohol running around naked trying to break in to the managers personal room

Partner

4/10

Poor

14 Jan 2025

Linda

It's definitely a work in progress. Can't wait to see it's transformation!!

Leisure Friends

10/10

Exceptional

05 Dec 2024

Amanda

Awesome

2/10

Poor

29 Nov 2024

Abigail

This was by far the worst hotel I have stayed at. My boyfriend and I found out that our first room had drug paraphernalia in the toilet which clogged it permanently. We had people knocking at our door all night obviously high and/or drunk. We were told that the cockroaches were \"normal\" by management. And the housekeeper kept knocking at our door every morning to see if we were leaving yet.
Our second room we were given had a hole in the shower floor and mold. It was gross.
Worst stay and horrible management. And completely unsafe.

Business Family

2/10

Poor

11 Nov 2024

Tony

Poor service at desk. Tried 4 times before i got in my room. Sheets were ragged..toilet stopped up.

Leisure

2/10

Poor

11 Oct 2024

Deena

Miserable

The bed had not been changed. I had requested a non smoking room but the room reeked of cigarettes.

The mattress was extremely uncomfortable.

Friends_and_family Family

8/10

Excellent

30 Sep 2024

Linda

Super friendly staff. Ready to help with everything needed

Business_and_leisure Partner

2/10

Poor

22 Sep 2024

Brenda

The owner was saying whote people are thiegs and cant trust

Business_and_leisure Family_with_children

2/10

Poor

22 Sep 2024

Brenda

The indian man who rums tha place watcjes you go yo upur room and kerps starting like hrs a creeper runs te

Business_and_leisure Self

10/10

Exceptional

16 Sep 2024

Verified traveler

Super clean and the staff was really friendly and helpful! I got lucky as well and my room had an extra-large fridge and freezer (not quite full-size, but way bigger than the standard mini-fridge), which was great!

Could use some minor repairs, but it was spotless so that didn't bother me - absolutely incredible value for the cost, will happily stay here again!

Self

10/10

Exceptional

10 Aug 2024

Robert

It was a motel, not much to stay past that. The staff was fantastic, the room was clean and convenient. The only things I would say about the room is there was no alarm clock and no light on the nightstand. Pretty picky, but that's the only things I could possibly complain about. But, I would definitely recommend the establishment.

Leisure Self

2/10

Poor

08 Aug 2024

Amie

JUST DONT!

This is the worst stay I've ever experienced. The place smelled of weed, my original room was filthy so we were accommodated for that. Once going into the new room I was approached by a worker and my life threatened due to lies. I was cussed by a worker helping with the remolding. The owner of this establishment came out of the room and watched his employees and how I was treated. If you are looking at this establishment, just DON'T!

Partner

8/10

Excellent

04 Aug 2024

Atlanta

Was a very nice room for the price. No bugs, clean and quite which is what in was looking for to just lay my head for a few hours.

2/10

Poor

22 Jul 2024

Kelli

Let me first say that the woman at check in was very nice. Unfortunately, that's really going to be the only good thing that I can say. The towels were disgusting. Yes you will see a roach bug as others have stated, yet I still rented it. Also a flea but luckily only 1 of each during a short stay that we left & took a loss $ wise, a day early. There's people that walk back & forth by your door being loud & hollering & cussing like crazy on their phone so please do not bring kids here! Some I think live in hotel rooms at the property. The room I'd rented was 110. Maybe a room on the 2nd floor is quieter, I don't know but the disgusting 1 towel & a rag that was suppose to a towel is unacceptable amongst other things. I wish that this had an option for photos with reviews so y'all could at least see the towels. This place could be SO much better than it is but they have a long way to go!

Leisure Partner

10/10

Exceptional

19 Jul 2024

Autumn

Good

10/10

Exceptional

25 Jun 2024

BRADLEY C

Casual atmosphere and casual staff were a big plus to me.

Leisure Family

10/10

Exceptional

23 Jun 2024

Melanie

Shower handle broken in bathroom, dogs barking in adjacent rooms late at night for long time. Bed and pillows comfortable. Yo many people with dogs at the property.

Leisure Family

2/10

Poor

17 Jun 2024

Richard

Had roaches and was not clean. Reeked of cigarette smoke for non-smoking rooms

Business Family

2/10

Poor

11 Jun 2024

Stephen

Roaches

Leisure Family

6/10

Pleasant

03 Jun 2024

John

Sub par, needs additional work to be up to standards.

Leisure

2/10

Poor

03 Jun 2024

John

Checked in, immediately checked out after getting to my room. Waste of money for a dirty room and nonfunctional wifi.

Leisure Self

10/10

Exceptional

17 May 2024

Sonya

I was skeptical about this place because it was so inexpensive but I am glad I took a chance. People there were incredibly helpful! Everything was great! Room clean! And no hassle check in! Will definitely stay here again!

Business_and_leisure Partner

10/10

Exceptional

10 May 2024

Alicia

Not too crowded and felt very safe

2/10

Poor

24 Mar 2024

pawel

This place was very dirty and smelly , this property should have been closed . The room door had a huge gap between the frames. Also google says this property is permanently closed But yet they are open and won’t give you the key to your room the employee had to come and open the room himself.

Leisure Family_with_children

2/10

Poor

11 Mar 2024

Travis

I booked 8 rooms for a work trip and they called me at 7:42pm to inform me that they over sold the hotel for the evening. I had to spend almost 3 hours on the phone with these guys to get them to book me at another hotel. Horrible experience!

Business

2/10

Poor

29 Dec 2023

Angie

this was awful. The hotel didn't have the rooms advertised. the Expedia website promised a room that accommodates 6, but only has 4 person rooms. additionally promised breakfast, but doesn't serve it. Expedia represented this hotel as being along my route, but it was far out of my way. !!! I really don't want to experience Expedia again.
This hotel has terrible service

Leisure Family

8/10

Excellent

27 Dec 2023

Betty

The new owner was too busy trying to take care of everything. No place in room to hang clothes. Room has coffee maker but no cups. I spent 3 nights with no extra towels. The main lobby said open but door was locked. Mr packs needs to renovate 1st then open.

Self

2/10

Poor

22 Dec 2023

Vickie

Didn't stay. Left because we were out numbered by the bugs crawling everywhere!!

Leisure Partner

8/10

Excellent

26 Nov 2023

Cristina

affordable

Leisure Friends

8/10

Excellent

05 Nov 2023

Timothy J

Good for value

Good overall for the value. Very friendly staff and very comfortable bed with soft comforter, not scratchy like most. Only complaint is that I did see one strange looking bug on ceiling, could have come in when i opened the door, and no place to hang clothes. Apartment sized refrigerator was a great upgrade

Partner

4/10

Poor

11 Aug 2023

Derek

👎

Leisure Family_with_children

10/10

Exceptional

02 Jul 2023

Verified traveler

This is a nice hotel my boyfriend and I wandered up on about 2 weeks ago. It's in a quiet, small place. We love the privacy.

Leisure Partner

8/10

Excellent

03 Apr 2023

James

Clean room

Great value for the price

Self

2/10

Poor

20 Mar 2023

Heather

Never in my life seen an owner like this.

The TV didn't work. The jacuzzi leaked or something and the owner wouldn't let us use it anymore after we filled the jacuzzi up just once. And only one of us actually got to get into the tub before the owner said to drain the tub NOW! And me and my fiance got COVID while there and we were in such a bad shape and needed that jacuzzi even worse now, my poor fiance was shivering and shaking bad and needed the comfort of the jacuzzi tub. The TV didn't work the entire time either. I told owner several times over several days. He's the most rudest owner I've ever met or been to. He shouldn't be running any business. He disrespected my fiance and it made me madder than words can describe. You should treat your customers with respect and with a smile. Not yell at us for having COVID and having a fever and sleeping past the check out time one day. He was so mean and hateful, cursing us both. Telling us we were horrible guests at his hotel. I've never seen anything like it. I bet you they'll take my review down too. No one would want a review like this, so I imagine he will do everything he can to get it removed or flagged, etc....and there is NO FREE BREAKFAST either. It plainly states online and in every app for the hotel there is a full breakfast there in the morning. It's a lie. Nothing more. I've never been so disrespected in my life. And to speak that way to my fiance. Just don't book a stay here. They are terrible. This guy made us leave after not being able to use jacuzzi.

Friends_and_family Family

2/10

Poor

10 Mar 2023

Matthew

Terrible.

Owner is terrible. TV don't work. Air didn't work. Says breakfast but no breakfast.

Partner

2/10

Poor

25 Feb 2023

Valerie

No coffee pot no telephone in the room the 2 towels we small no face towels no Kleenex in room. No cups in room at all🎂

Partner

6/10

Pleasant

24 Jan 2023

James

property is ok. Walls are paper thin so if you have noisy neighbors forget about sleeping. Property is still undergoing major re-modeling at this time. It's just a place to crash if you need a place to stay for other business in the immediate area.

Business Self

4/10

Poor

12 Dec 2022

Tammy

The room was dirty and smelly

Business Partner

4/10

Poor

05 Jun 2022

Carol

I would not choose this place again.

Leisure Self

6/10

Pleasant

18 Feb 2022

Gerald E.

It was ok

Business Partner

2/10

Poor

17 Feb 2022

Gloria

I stayed at this hotel a few times before and it was very pleasant stay, this time was one of the wore experience I had and any hotel. Did not have any soap or shampoo. Bathroom backed up told the front desk I will be out for a few hours can you take care of it when I returned still backed up. Ask for non smoking room the room smelt bad from smoke. They said there were going to credit me for the stay never happened I called 2 times, they said they will take care of it. 2 weeks latter still no credit.

Friends_and_family Family

2/10

Poor

14 Nov 2021

Stephanie

This the ABSOLUTE WORST PLACE EVER. They did not have my Orbitz reservation, told me \"they don't use Orbitz\" and that they were completely sold out. In the end, they checked me into a DIRTY ROOM. The bed was obviously slept in with literal dirty sheets and pillow cases. Trash all over the room. Smelled like someone's dirty underwear. The lady at the check in was plain rude and angry. I wish I had a choice not to stay there but this was my only option, I would have chose my car if not for the below freezing temperatures.

Business Self

2/10

Poor

07 Nov 2021

Donna

Dont believe them. Fake reservation

When we got there, there were no rooms avaliable
Fake lead. Wasted time going there
Couldnt find another place

2/10

Poor

28 Oct 2021

Timothy I

We were there for two nights and both nights the people in the room next to us we up making noise and playing music until after midnight. They seemed to be “permanent” residents, so I’m assuming that they do this every night, so whoever is in that room would have the same problem. The sheets didn’t appear to be clean when we got there, so they gave us new sheets. We had to ask for hand towels and the overall cleanliness of the room was terrible. My wife ended up cleaning around the sink area which may have been the first time in quite awhile.

Leisure Partner

2/10

Poor

16 Oct 2021

Troy

Sweetest old lady

Arrived at 10:20 to an empty reception area, called all listed numbers for clerk, after ringing the help buzzer multiple times was greeted with the foulest language ever heard from a senior female, wanting to know why I was there. DUH, showed my confirmation number and reservation to a response of well, “ we don’t have rooms get off my property”

Business Self

2/10

Poor

02 Jul 2021

Verified traveler

Upon arrival I was informed that Obitz never made my reservation and that no rooms were available.

Leisure Self