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Best Western Royal Inn

Chattanooga - TN · United States

3644 Cummings HighwayView location

7.6/10Very good1,000 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort7.8/107.8
Condition7.4/107.4
Neighborhood7.8/107.8
Amenities7.6/107.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Royal Inn

From Lake Winnepesaukah Amusement & Water Park to Lookout Mountain, there’s no end to the adventure and exploration available near our Chattanooga hotel. The Tennessee Aquarium is a favorite local destination for families.

Outdoor enthusiasts are just a short drive from the base of Lookout Mountain, where an abundance of hiking trails can be found. Our Chattanooga hotel offers easy interstate access and convenience to downtown.

Select rooms are pet-friendly, so you can bring the entire family on your vacation to this scenic city. The Head of the Hooch Rowing Regatta is a beloved local event, and there are special annual events for every traveler happening throughout the year.

The Riverbend Music Festival is a must for music-lovers, and outdoor adventure seekers have their pick of recreational activities. Rock climbing, hiking, biking and water sports are all abundant in this region. Of course, fine dining and shopping are always popular.

Read more about this hotelShow less

Ruby Falls is a great destination for photographers, with fall foliage putting on a show every autumn. An afternoon on the links is a relaxing way to spend your vacation, with golf courses available for those who want to practice their swing. Spelunking and cave exploration is another option.

While you’re in the area, don’t forget to check out the famous Historic Civil War Battlefields, Raccoon Mountain, Rock City and Walnut Street Bridge. If you’re in town for business, you’ll especially enjoy the convenience to downtown and the interstate.

Some of our regular business travelers are employees of the University of Tennessee Chattanooga, Amazon, Volkswagen, the Tennessee Valley Authority and BlueCross BlueShield of Tennessee. Enjoy a trip to one of the local museums after taking care of business.

The Tennessee Valley Railroad Museum, Houston Museum and Hunter Museum all offer a touch of culture. Reserve a quiet, spacious room at Best Western Royal Inn for your next vacation! Enjoy your stay.

With a stay at Best Western Royal Inn in Chattanooga (Lookout Valley), you'll be a 5-minute drive from Ruby Falls and 6 minutes from Lookout Mountain Incline Railway. This hotel is 6.8 mi (10.9 km) from Tennessee Aquarium and 5.8 mi (9.3 km) from Chattanooga Convention Center.

Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Parking height restrictions apply Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 37 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Tennessee River 3.5 km / 2.2 mi
Raccoon Mountain Caverns 3.6 km / 2.2 mi
Reflection Riding Arboretum and Nature Center 4.1 km / 2.6 mi
Ruby Falls 4.6 km / 2.9 mi
Cravens House 5.7 km / 3.5 mi
Point Park 5.7 km / 3.6 mi
Lookout Mountain Incline Railway 6.2 km / 3.9 mi
St. Elmo Park 7.9 km / 4.9 mi
Erlanger Park 8.8 km / 5.5 mi
Lookout Mountain Station 8.8 km / 5.5 mi
Chattanooga Brewing Company 8.9 km / 5.5 mi
Terrace Park 9 km / 5.6 mi
Finley Stadium 9 km / 5.6 mi
Chattanooga Market 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 53
  • Number of floors (main building): 3
  • Suites
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
Show 19 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Air conditioning in public areas
  • Hotel safe
  • Garden
  • Gym
  • Newspapers
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Best Western Royal Inn

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Best Western Royal Inn

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 5 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable5 photos

    Best Western Royal Inn

    Room NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Alarm clock
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Royal Inn

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 5 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable4 photos

    Best Western Royal Inn

    Room TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Microwave
    • Cable TV
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Fridge
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 5 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable6 photos

    Best Western Royal Inn

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Bathtub
    • Shower
    • Bathroom
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Fridge

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Royal Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 5 m²ROO.NM
    Room NON SMOKINGPhoto unavailable6 photos

    Best Western Royal Inn

    Room NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Wi-fi
    • Wake-up service
    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cable TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Royal Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    Best Western Royal Inn

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Royal Inn

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Best Western Royal Inn

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Royal Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 5 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable5 photos

    Best Western Royal Inn

    Room KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Royal Inn

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDS NON SMOKINGRoom • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 5 m²ROO.2D-NM
    Room TWO DOUBLE BEDS NON SMOKINGPhoto unavailable4 photos

    Best Western Royal Inn

    Room TWO DOUBLE BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-NM

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathroom
    • Shower
    • Bathtub
    • Cable TV
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Royal Inn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Royal Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Royal Inn

7.6
Very good
1,000 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
7.8 /10
Condition
7.4 /10
Neighborhood
7.8 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
03 Aug 2026
Hema
It was a non smoking room, but smoking smell.
6/10
Pleasant
02 Aug 2026
Pennie
The rooms felt wet from humidity
4/10
Poor
29 Jul 2026
Kristi
I should’ve read reviews before I booked my stay. It’s an older property. There’s no elevator to get to the upstairs rooms. Two queen beds were not an option. Something in the room triggered my allergies every night. I’m guessing it was the air conditioner. My mattress was very uncomfortable. It felt like it was worn out and needs replacement. Occasionally, there were some sketch, meth-head looking subjects who lingered outside of the office begging for money.
10/10
Exceptional
29 Jul 2026
Kermit
I had a great stay at Best Western Royal Inn. Check-in was quick and easy, The location was convenient, making it easy to get to nearby restaurants and attractions. We’ve been staying at Best Western Royal Inn for many years, dating back to the early 2000s, and it has always been a great place to stay.
8/10
Excellent
27 Jul 2026
Terry
The room was very clean. The bathroom was clean. The pool was really nice and clean. Breakfast was excellent.
6/10
Pleasant
25 Jul 2026
Kate
Nighttime clerk wasn't very friendly. Didn't even respond to me when I came in and said hello. Wasn't helpful on where to park. Room was nice and clean
10/10
Exceptional
29 Jun 2026
Brittany
We had a wonderful stay! The room was very clean and the hot breakfast was greatly appreciated. Will stay here again.
Partner
10/10
Exceptional
22 Jun 2026
Laura
Very nice staff
Family
10/10
Exceptional
15 Jun 2026
Lorelei
This place was great. Quiet, Clean and the property was very well maintained. The staff were very pleasant. We will definitely stay here again when visiting Chattanooga.
Partner
10/10
Exceptional
06 Jun 2026
Charissa
Nice staff very helpful
Family_with_children
10/10
Exceptional
08 May 2026
Lacey
Don't desk was so nice and did an excellent job at breakfast! Will be choosing this location when we come through again.
10/10
Exceptional
02 May 2026
Andy
Old hotel, but very clean and well maintained. Staff was very friendly and I had a comfortable stat. It's not the Four Seasons, but it's great for the value.
Self
8/10
Excellent
15 Apr 2026
James
Friendly staff and the place is in the middle of doing some upgrades. I smoke and I’m glad that this is only one of a very few motels that has smoking rooms, which is a lot more convenient than having to go outside or smoke in your vehicle. You feel like you can relax here without having to go outside every few hours.
Self
6/10
Pleasant
30 Mar 2026
Ronald
Good location. A bit run down and could use a face lift.
Partner
6/10
Pleasant
15 Mar 2026
MaryEllen
Clean, just outdated
Partner
8/10
Excellent
14 Mar 2026
Adrienne
Ev charging ask for non tesla adapter. Level 2
Owner ver personable and knowlegable
Pet
10/10
Exceptional
08 Mar 2026
Jamie
Comfy
10/10
Exceptional
21 Feb 2026
Don
The cleanliness and the breakfast.
10/10
Exceptional
15 Feb 2026
Christopher
Room was clean. It is an older facility.
Leisure
10/10
Exceptional
11 Feb 2026
Duane
Clean
6/10
Pleasant
17 Dec 2025
Sharron Or Toney
Average
Leisure Partner
8/10
Excellent
01 Dec 2025
Morgan
Nice staff. Good room. Adequate stay. Served its purpose during a road trip.
Leisure
8/10
Excellent
28 Nov 2025
Bradford
The room was clean. No breakfast as advertised because that area was under complete renovation.
Self
6/10
Pleasant
30 Oct 2025
Beth
Room was decent.
Leisure Partner
10/10
Exceptional
28 Oct 2025
Tammy
Staff friendly everything clean
2/10
Poor
21 Oct 2025
Yajaira
No nos pudo
4/10
Poor
16 Oct 2025
Michael
Staff was not helpful. Was charged $20 for an identical non smoking room because Hotels.com put me in a smoking room. The bed sank down in the middle so badly it was difficult to get out of bed.
Friends_and_family Family
6/10
Pleasant
12 Oct 2025
Ronald
Only bad thing was the vent in the bathroom wasn't working. So it was stuffy.
Leisure Partner
6/10
Pleasant
28 Sep 2025
Zarah
Accidentally booked a smoking room. Which didn’t even know still existed these days. So I had to pay an extra $35 for a non smoking room. Upon checking in I asked if I could go look at the room first and the lady at the front desk told me no. This place was not worth the price we paid. Don’t think we’ll be returning. It was just ok. Not great.
Leisure Self
10/10
Exceptional
27 Sep 2025
Peggy
Very nice. Very clean. I slept the best there. Nice breakfast, alright coffee.
Leisure Self
10/10
Exceptional
24 Sep 2025
Greta
Check in was easy, staff was friendly and polite. The room was in good condition and very clean. The breakfast is a nice plus. Great quality for the price.
Self
10/10
Exceptional
20 Sep 2025
Brandon
Property is well maintained and my room was clean. The receptionist was professional.
Business Self
10/10
Exceptional
19 Sep 2025
Michelle
Very friendly receptionist and staff.
Leisure Pet
8/10
Excellent
18 Sep 2025
Alia
Clean hotel.
10/10
Exceptional
28 Jul 2025
Tomme
Cheryl!
Business Partner
8/10
Excellent
27 Jul 2025
Susan
Good breakfast
6/10
Pleasant
25 Jul 2025
Stephanie
Staff wasnt very friendly. Room was run down looking
6/10
Pleasant
14 Jul 2025
Angela
It was fine for a couple of days, property needs a bit of updating especially with doors and baths.

Staff was very helpful.
Leisure Family
2/10
Poor
12 Jun 2025
Kameran
The property manager was so disrespectful & mean to me & my two young children. I think it was a race thing , we got put out of the pool & room because of someone else’s doing. He had no remorse for me being pregnant or driving miles to visit & choose to stay at his hotel . I nearly begged & cried , so did my children to stay b/c we live 4 hours away & had just got there that morning .. I was very unhappy, discriminated against & all around disgusted.
6/10
Pleasant
07 Jun 2025
John M
Room was hot when I arrived on a hot summer day.
Leisure Self
10/10
Exceptional
07 Jun 2025
William
Awesome
10/10
Exceptional
21 May 2025
Travis
Super comfortable beds, clean rooms
Business
8/10
Excellent
20 May 2025
Michelle
Good price, near the city but not inside the city which is what we wanted. This was literally 10minutes from the aquarium. Walmart is behind. Liquor store is next door and fast food restaurants are around. Very convenient area.
8/10
Excellent
18 May 2025
DJ
Nice
Leisure Family
8/10
Excellent
04 Apr 2025
Michelle
The desk guy was very friendly.
Business Partner
6/10
Pleasant
01 Apr 2025
Kevin

So-So

Check in was great. Overall the room was comfortable. They only set aside a few rooms for pets and as always it's best to message ahead of time. Reason for low score is because of late commers checking in and noisy patrons but you get this with the price point.
Friends_and_family Family
8/10
Excellent
01 Apr 2025
Harriet
No elevator. Had to carry luggage up 2 flights of stairs
Leisure Friends
10/10
Exceptional
31 Mar 2025
Stephanie
Close to ammenities
Business Self
4/10
Poor
30 Mar 2025
Richard

Not so great

We were looking for a place to spend the night traveling during spring break. We checked in, was in the room about five minutes and checked out. I don’t mind run down, but the room was dirty. Dirty toilet, dirty bathroom floors, everything was old and stained. We didn’t feel comfortable staying there even one night with our two daughters.
Friends_and_family Family
6/10
Pleasant
30 Mar 2025
Stephanie
The over powering smell of deodorizer and smelly cart was AWFUL!!! The rest of the place was clean though. It’s been 12 hours since I left and the smell is still burning my nose and lungs.
Leisure Pet
10/10
Exceptional
29 Mar 2025
Jennifer
The beds were so comfy.
Leisure Family
10/10
Exceptional
17 Mar 2025
Verified traveler

Southern trip

Comfortable and clean. Very nice breakfast area. Perfect stop as we were traveling through.
Partner
8/10
Excellent
03 Mar 2025
Wesley
Was great
Friends_and_family Family
8/10
Excellent
21 Feb 2025
Lawrence
It was wonderful
Leisure Partner
10/10
Exceptional
10 Feb 2025
Larry E

Great place to stay

Our room was very comfortable and cozy.
Friends_and_family Family
8/10
Excellent
02 Feb 2025
Howard

Will be back

Convenient and comfortable
Partner
6/10
Pleasant
28 Dec 2024
Lori
Ok for overnight. We had 4 rooms. All older mattresses with dips and springs being felt. Rooms were ok but very dated. Be careful at night in that area. There's homeless people living in the woods next door betweeen Logan's and the motel. Not much choice for breakfast but it was ok.
6/10
Pleasant
26 Nov 2024
Verified traveler

disappointment

Our room was not cleaned for the entire four night stay - not even the garbage was taken out. I was cleaning, emptying trash, getting more cups and coffee, etc. just like I was at home, not paying for a hotel room.
Partner
10/10
Exceptional
16 Nov 2024
Heather L
Have stayed here before
Leisure Family
8/10
Excellent
03 Nov 2024
Joseph
Clean and quiet other than the traffic
Leisure Family
10/10
Exceptional
20 Oct 2024
Michelle
Great location
Leisure Self
2/10
Poor
12 Oct 2024
Anthony

Bait and Switch + Terrible Customer Service

I was travelling with my wife and dog. I used the pet friendly filter to make sure to get a pet friendly rooms. I booked a single king bed room, non smoking, for 1 night. When I arrived at the hotel, the front desk clerk told me because of their pet policy I was not allowed to have the room I booked. She then said all she can do is give me a smoking room with 2 double beds. That was the only room she would let me have. When I asked if I could have a refund since she was not giving me the room I booked, she told me, since I booked through hotels.com I was not allowed to have a refund. The next morning, the same clerk, refused to print a copy of my receipt. She then called her manager, who I guess lives in the apartment above the front office, came downstairs, said it is Expedia 's responsibility to give me a receipt. After I strongly insisted he provide me proof of charge, he reluctantly provided me a copy of my receipt. Both the clerk and manager were wearing sweatpants and slippers. Customer service 101 says provide the room I booked or give me a refund, instead they locked me into a bait and switch. My wife and smelled of cigarette smoke the whole 6 hour drive home after staying in that room. Which also led to us having increased coughing and sneezing since we are non smokers and it irritated our nasal passages. The staff refused accountability and just kept blaming Expedia. I felt like I was being discriminatefld because I used Expedia.
Partner
8/10
Excellent
09 Oct 2024
Thomas
The property was easy to find and very convenient. It was clean and close to the places we wanted to visit. I am a smoker and this was one of the only places with a smoking room available. Most of the properties were smoke free. Overall my wife and I enjoyed our stay
Leisure Family
6/10
Pleasant
15 Aug 2024
Angela
Fine for a place to sleep for the night. Rooms could be cleaner. Tub handle was broken off.
Leisure Partner
10/10
Exceptional
27 Jul 2024
Norman
Great location, nice view and convenient shopping.
Leisure Family
10/10
Exceptional
17 Jul 2024
Michelle

Comfortable stay!

Always stay here on our way through Chattanooga. Rooms are always pretty clean and always as we expect them. Staff is great! Pool is clean and open pretty late. I’ll be back next year.
Friends_and_family Family
8/10
Excellent
01 Jul 2024
RICHARD

Alright for a night

Average. The room smelled of cigarette smoke even though there was strong air freshener. The bathroom door latch didn't work. The bathroom door would open. It wasn't great for the price. ($117) I will stay up higher across the road next time.
Partner
10/10
Exceptional
15 Jun 2024
Michael
Highly recommended
Leisure Self
4/10
Poor
26 May 2024
Patricia S
Pros: The bedding was clean and the mattresses were comfortable.

Cons: The actual property looks nothing like the photos. The property is extremely dated and run down. The grounds need a lot of tlc.

This was a motel, not a hotel.
Leisure Family_with_children
6/10
Pleasant
19 May 2024
Jennifer
Property dated, need at least Queen size beds instead of doubles in two bed rooms. Need more linens in rooms. Noted several empty rooms on lower two floors but was assigned rooms on the third floor. Would have preferred closer to the ground since have to use stairs. Appeared clean and the room was less expensive than surrounding newer properties so maybe my expectations were too high.
Leisure Family_with_children
4/10
Poor
18 May 2024
Andrea
Huge stain in the carpet. Damn and musty smell. Clerk was pushy
Partner
10/10
Exceptional
16 May 2024
Alexandria
Great facility and staff
Leisure Pet
10/10
Exceptional
12 May 2024
Tammy
The beds were extremely comfortable. I would book this hotel again.
Partner
8/10
Excellent
20 Apr 2024
Dennis
It was comfortable and I k for a night's stay.
Partner
6/10
Pleasant
14 Apr 2024
Donna
Improvements were done in some areas but the paint job was terrible. There were large scrapes and patches of missing paint.
Business_and_leisure Family
4/10
Poor
12 Apr 2024
Paul
Weak but cheap
Partner
6/10
Pleasant
31 Mar 2024
Toni
The host was super helpful
Leisure Family
10/10
Exceptional
30 Mar 2024
Travis
Clean, great staff, easy highway access.
10/10
Exceptional
29 Mar 2024
Oliver
Very clean room, bathroom, linens.... Clean is biggest thing for me, was just passing through and wanted a good night's rest. I spoke to three people that work there, all courteous and friendly.
2/10
Poor
01 Mar 2024
Paul

Skip it and book somewhere else

Check-in person could care less. On cell phone all the time. Heater doesn't work. Room is old, door is completely roached. Waffle iron deposits teflon in your waffle. Small and dated room. Skip this one
Partner
10/10
Exceptional
29 Feb 2024
Rachel
We have stayed at multiple hotels in lookout valley. For the price this is hands down the best affordable room we have found. Thank you
Partner
10/10
Exceptional
01 Jan 2024
Jennifer
Nice accomodations for the price. Not far from Ruby Falls and Rock City which makes avoiding traffic easier.
Receptionists were very nice. Didn't receive cleaning service because I didn't notice their \"Go Green\" campaign. Just a note in case you need your garbage emptied. 😉
Leisure
10/10
Exceptional
25 Nov 2023
Randy
Very clean and very close to Rock City.
10/10
Exceptional
22 Nov 2023
James
Thank you for the pleasant stay
Leisure Friends
4/10
Poor
16 Nov 2023
Verified traveler
Old hotel not vet comhy room had odor
Partner
10/10
Exceptional
11 Nov 2023
Pegram
It was a very good stay me and my girlfriend had a super dinner and then a wonderful night together sure I would stay again and use this
Leisure Partner
6/10
Pleasant
05 Nov 2023
Brian
No elevator-I did see this in the description after the fact, but after a 12 hour drive, it was not a pleasant surprise! Breakfast our second morning was very disappointing. We arrived an hour before they quit serving and there was an empty spot and serving spoon for the scrambled eggs, so we figured they were in the process of getting more. When I asked the attendant if there were more eggs, she just said no with no further explanation and walked away. Our experience at the Best Western in Navarre on our next stop was so much better!
Partner
4/10
Poor
27 Oct 2023
Susan
Upon arrival desk clerk couldn't find our reservation (Expedia) causing much uneeded stress. Property is in very poor repair...peeling paint, stained carpets, limited TV, and overall feeling of below standards of other Best Westerns we have frequented over the years.
Leisure Family
6/10
Pleasant
22 Oct 2023
Tammy
They area that the motel was in was kind of bad we had street people living behind the motel
Leisure Family
8/10
Excellent
22 Oct 2023
PATRICIA
Bed very comfortable ,lots of outdoor lighting great ac
Partner
6/10
Pleasant
14 Oct 2023
gustavo
The carpet in the room
Leisure Family
4/10
Poor
11 Oct 2023
William

Eh it’s sorta ok

Comfy beds and fairly friendly staff. The bad part was the dead roaches in my room and the live roach at the breakfast buffet.
Self
10/10
Exceptional
04 Oct 2023
Biljana
I would recommend it, you can park your car infront of your room. Had smoking room which I didn’t have past million years
Leisure
4/10
Poor
30 Sep 2023
sung
Smelly including smoke. The property wouldn’t meet the standard.
10/10
Exceptional
29 Sep 2023
Richard
Nothing
10/10
Exceptional
25 Sep 2023
Greta

Great value

Very courteous and friendly staff. The room was clean and comfortable. Conveniently located. The building and grounds appeared well kept. Breakfast was a nice bonus!
Self
8/10
Excellent
23 Sep 2023
Sherman J.
Older property needs renovations.
Leisure Family
10/10
Exceptional
23 Sep 2023
April
The hotel is great for the price. Very friendly staff. Staff is always very helpful. I come in town twice a month and i will always stay here. They have smoking rooms. There is also a homeless camp in the woods next door but they usually dont bother you. I will continue to stay here. I recommend anyone that wants a good room for a great price and very welcoming.
Leisure Family_with_children
10/10
Exceptional
23 Sep 2023
Heather L
Have stayed here before
10/10
Exceptional
17 Sep 2023
Vicky
Quick & easy. Good value & clean.
Leisure Family_with_children

Location & surroundings

Best Western Royal Inn
3644 Cummings Highway, Chattanooga, United States

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Best Western Royal Inn

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