Name: Super 8 by Wyndham Chattanooga Lookout Mountain TN
Address: 20 Birmingham Hwy, Chattanooga, 37419, US

4/10

Poor

26 Jul 2026

Phillip

Typical super 8, so expectation were not high. Just wanted a clean room with decent service. Arrived needing to use the bathroom to find the lobby bathroom marked out of order but once pressed for one to use they allowed me use of it, so it was not out of order. The room was adequate but no clean towels daily or beds made. Breakfast area was filthy, the mess was caused by guest but staff didn’t maintain cleanliness. Like I said typical super 8, poor condition property but adequate room.

10/10

Exceptional

26 Jul 2026

Justin

Good location and nice staff

2/10

Poor

24 Jul 2026

Michele

The tv service went out no one at the desk to help. Pool was closed.

10/10

Exceptional

22 Jul 2026

Alfredo

Excelente relación precio - valor

8/10

Excellent

20 Jul 2026

Esther Sandel

It was overall a good stay for us for its price. 2nd night, I woke up to a noise from the room in front of us so rooms are not sound proof. I can even hear someone running on the 2nd floor. There was no staff at the lobby when we checked out and we needed to leave so we just left the keys at the box.

Business Family_with_children

8/10

Excellent

20 Jul 2026

Charles

I'd stay again

10/10

Exceptional

17 Jul 2026

Angela

Room was clean and well organized. No concerns.

Partner

10/10

Exceptional

15 Jul 2026

richard

With all the flight problems I arrived at6 am only to find my room cancelled for no show, staff me get another room, thx

Self

10/10

Exceptional

14 Jul 2026

Samantha

Everything was great and went smoothly.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Ernest

Our stay at hotel was ok…. The place was clean but no coffee maker in the room….. yes we knew there was off on the first floor but it’s more convenient to make a cup in your room….. staff was ok….. could be more cheerful when checking someone in the hotel……. Nice location….. few feet from Waffle House and food was amazing…. Close to crackle barrel as well within minutes we were at Ruby falls…… loved it ….. good walking exercise….

Partner

10/10

Exceptional

13 Jul 2026

tiffany

Great stay! Fabulously fabulous staff, kept nice!

10/10

Exceptional

12 Jul 2026

Tammy

Clean room and friendly staff

Family_with_children

4/10

Poor

11 Jul 2026

Stevie

We stood at the front desk for 15 mins before the attendant arrived to check us in, only arriving after we called the hotel, the room had cigarette burns on the curtains, blood drops on the bedspread, a balled up wet, used washcloth in the shower, hair in the shower and on the sink basin, stains on the white sheets. The bathroom door was broken in half. The agent asked if we wanted to change rooms but he then confirmed he was not sure of any rooms were better. He declined our request for a refund if we decided not to stay.

Family_with_children

10/10

Exceptional

11 Jul 2026

April

It was nice and clean. The beds were comfortable. We would definitely stay there again. I do like the indoor style hotel. I normally stay alone or with my kids and it makes me feel more comfortable.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Carlos or Keyanna

The breakfast was good enough to get your day going.

Partner

6/10

Pleasant

10 Jul 2026

Jeremy

Room was moist and smelt like mold and cigarettes

Self

8/10

Excellent

10 Jul 2026

Michele

Very clean my granddaughter loved the pool.Had a problem with the tv manager fixed the issue fast.

8/10

Excellent

07 Jul 2026

Rosalie

It was affordable

Self

4/10

Poor

03 Jul 2026

Kielas

Stained carpet and linens, plaster peeling from hotel rm walls and ceilings. I’d rate this a Super 6 and not an 8!

Family_with_children

2/10

Poor

30 Jun 2026

Pang

There was a very musty smell as we entered the elevator to go to our room and then the hallway literally smelled like feces. The humidity in that building was high therefore the warm hallway and humid hallway was literally making my children gag. We thought maybe we could just tough it out and get to our room. The room was damp, the bedding was damp. The smell did not go away and we could literally smell mold in the room and the bathroom. My husband is allergic to mold so this was a concern. When we reached out to understand our options, no one wanted to talk with us. We could literally hear the manager tell the front desk that they did not want to talk to us. The manager is Romel Patel. All we wanted to know was how to relocate to another room because the mold is not going to be helpful for my husband. We received no support. I will not ever go to a Super 8 again.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Colleen

Bed was comfortable and shower products were good. The location is good if you're road tripping through the area as I was. It's a Super 8 and you get what you pay for. Nothing impressive and definitely not somewhere I would normally stay or stay for an extended period.

Self

8/10

Excellent

28 Jun 2026

Tanya

Decent property with a small breakfast which was nice. The only issue was a very musty smell in the room which I am guessing may have been a faulty AC unit. We were pleased with the quality of the mattress which was a nice surprise.

Partner

10/10

Exceptional

25 Jun 2026

Jeremy

Older but nice property with great staff

8/10

Excellent

25 Jun 2026

Lorena

Room was clean, bathroom small not much counter space. Beds were very comfy. A/c worked great

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

nancy

We used this hotel as a overnight stop on our way on vacation. It served its purpose.

Partner

8/10

Excellent

24 Jun 2026

David

The staff was very helpful

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Sophia

Good budget friendly!!!

Family_with_children

8/10

Excellent

24 Jun 2026

JULIO HUMBERTO

Breakfast no good, don’t have option

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Chelsey

For $78 for one night and a king bed non smoking room it wasn't bad. Price was good. Bed and bathroom was clean. Carpet and curtains were filthy. Had to make sure we had on shoes when we walked around in the room. Loved having the restaurants close by. They also had a nice pool and ac worked great.

Partner

4/10

Poor

22 Jun 2026

Krystyna

This is definitely a 2-star hotel. Positives: The room and bed were clean and the bed was pretty comfortable and the front desk was nice.
Negatives: The room had a smoky smell every time you walked in even though it was a nonsmoking room. The hallway is poorly lit and it feels dated. The ceiling in the bathroom had large pieces of paint hanging off of it that were several inches big and the tub had black mold all around the seal, and I didn't want to bathe my kids in there. The breakfast area is very small and very limited and the waffle maker had food stuck in it and it was crowded. My kids looked at me and asked if we could eat somewhere else and they usually love a free hotel breakfast if it's at a Holiday Inn but this just couldn't compare.
Overall, I would have changed hotels if we had been staying for more than one night.

Family_with_children

8/10

Excellent

19 Jun 2026

Arnoud

Staff was awesome

Family

6/10

Pleasant

15 Jun 2026

michael

There was a bedbug in the bed, and it bit me. I got rid of it and managed to sleep through the night; I think it was the only one. The room's carpet smelled like wet dog—they really should get rid of the carpet. But it wasn't a huge deal; it's a good place to crash when you're tired. The breakfast was excellent.

Family_with_children

8/10

Excellent

11 Jun 2026

Cynthia

Overall nice hotel, but… it looked like someone had shaved sitting on the toilet and didn’t clean up.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

James

Bathroom had mold growing on sink. Bedspreads had cigarette burns in them. Carpet stained.
Breakfast area and lobby were clean & neat.
Booked a 3 night stay but true to unforseen circumstances as well as condition of room needed to check out 1 day early. Gave over 24 hour notice but still charged for 3rd night.
Would not recommend

Family_with_children

10/10

Exceptional

06 Jun 2026

Lauren

Awesome friendly staff, clean quiet room, nice and hot shower w clean towels, super comfortable beds and pillows! Would definitely stay again!

Friends_and_family Family

2/10

Poor

05 Jun 2026

Kimberly

We had a bed bug on our bed and we called the front desk and asked someone to come up. He came up to the room and picked up the bug and said “I don’t know where these bugs keep coming from.”
The whole building needs exterminated!

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Amy

Very quiet area. Walmart nearby. Waffle House in parking lot with hotel. Slept great

Self

2/10

Poor

02 Jun 2026

Michael

This was one of the worst hotel stays we’ve ever had. First and foremost it STUNK. The employees live there on site I guess and the entire bottom floor where it seems they live it is awful smelling. That gross food they cook stinks up a whole building. Also, the SAME guy was at the desk when we checked out and he was trying everything to keep my $100 cash deposit.
He did finally give it back and now we’re off the a nice hotel.
If you want a good experience somewhere you’ll not find it at Super 8. But if you’re hungry I’m sure there’s plenty of Indian food left. Ugh.
Just horrible……

Partner

8/10

Excellent

01 Jun 2026

Linda

Clean room

8/10

Excellent

31 May 2026

Jess

Check in staff was helpful & friendly - check out morning staff was on a handheld phone during check out & in breakfast area and had no intentions in helping anyone with breakfast needs. Supplies for waffle maker was not available (non stick spray) one of two waffle makers had a burned mess stuck to it causing it to be unusable and no urgency for anyone to tend to it.

Family_with_children

8/10

Excellent

31 May 2026

Owen

Cute place! Accommodating of baby and dog. (Although I had bring my own crib)

4/10

Poor

29 May 2026

Sulinnette

Poor breakfast
Stinky hall

Family

2/10

Poor

25 May 2026

ATANU

In the room, the bathroom vent was broken. Bathroom door was broken. One of the lights near the tv was not working.
The carpet was very dirty.
At night we got smell of smoke as well. We requested the front desk for fixing some of them but no one did.

Family_with_children

6/10

Pleasant

23 May 2026

Jean

Cleanliness staff was very friendly good air conditioning no coffee pot in the room but that was ok not a big problem I'd go back

Partner

6/10

Pleasant

21 May 2026

Andrew

Breakfast was fine. Vending machine didn’t have water, guys behind the counter said they could charge me $2. Fine. Then said cash only and I didn’t have cash at the time. So wouldn’t give us the water.

Family_with_children

10/10

Exceptional

19 May 2026

Md Tahsinul

Yes

8/10

Excellent

17 May 2026

Kimberly

Rooms were clean, price was reasonable. Breakfast was all carbs...waffles, toast, muffins, cereal, fruit yogurt. No eggs, meat, or fresh fruit

Family

6/10

Pleasant

16 May 2026

Kristen

Carpets and bed covers are stained and in desperate need of replacement. Sheets were clean though. Don't understand why there isn't coffee in the bedrooms.

Self

10/10

Exceptional

11 May 2026

Devon

Nice updated rooms!

Family_with_children

10/10

Exceptional

10 May 2026

Michael

Clean room and nice beds. Clean bathroom and hallway. Waffle breakfast is great. Pool was great. Dog friendly and next to a Waffle House.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Devon

Beautiful views and clean rooms

Family_with_children

8/10

Excellent

03 May 2026

Doris

Liked the fact it was right off the interstate and there were food places and gas close by. Not a lot of wild partying going on. We had a peaceful evening.

Partner

10/10

Exceptional

02 May 2026

Sharon

Very clean and comfortable. Staff could not have been nicer. Good breakfast presentation. I would definitely stay there again.

Self

8/10

Excellent

30 Apr 2026

Terrance

Good

8/10

Excellent

27 Apr 2026

levi

The first room was dirty not cleaned yet then my room next 221 the shower heads broken and the wall in the shower is falling apart and you can hear everything above and around you there

Self

4/10

Poor

22 Apr 2026

Anastasia

Hair was everywhere towels, bedding, bathroom. Remote control was sticky. The lobby and elevator stunk like ramen noodles. Staff members were rude and stared at you when they weren’t at the desk helping you. Wouldn’t recommend anyone staying here.

Partner

8/10

Excellent

15 Apr 2026

Claudio

Good place for what we pay ..

Business

10/10

Exceptional

13 Apr 2026

Kevin

Very clean property.

8/10

Excellent

12 Apr 2026

Brandon

Great for an inexpensive place to sleep for the night. Clean and comfortable beds. Room a little outdated and stains in the carpet but for a night of sleep it’s great.

Family_with_children

8/10

Excellent

10 Apr 2026

Jessica

I slept great that night, so thought the bed was comfortable. IN the morning, I really wanted coffee but I did not see the coffee.

6/10

Pleasant

07 Apr 2026

Jessica

It was a typical run of the mill hotel stay. Nothing special and got the job done. If you just need a place to sleep, this will work.

Partner

8/10

Excellent

06 Apr 2026

Stephanie

Stayed one night while traveling South. It served it’s purpose.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Dennis

The carpets were filthy. They needed to be shampooed and that’s the same way. It’s almost all super eights. I’ve been in the staff was very friendly and it was quiet.

8/10

Excellent

05 Apr 2026

donnie

Clean room friendly staff

Partner

8/10

Excellent

03 Apr 2026

Robert

Great location. Friendly staff. Nice nights stay.

Family

10/10

Exceptional

03 Apr 2026

Aleksey

Great staff!

Self

10/10

Exceptional

02 Apr 2026

Elizabeth

The location was very convenient. I liked that the room had a microwave and a fridge. The staff was very friendly. For me, the only drawback was the breakfast area, which was very small, with few tables and very little food variety. There were a lot of people waiting to get waffles and also to get a seat.

Family_with_children

6/10

Pleasant

26 Mar 2026

Kecia

The room was okay. We stayed for one night. The room was alright the pillows on the bed were not comfortable. There was not a alarm clock in the room either. The breakfast was ok also. Overall it was fine for a one night stay.

Friends_and_family Family

4/10

Poor

23 Mar 2026

Mark

Patched wall was not painted, told by Expedia I would get a room with two queen beds was given a room with two double beds, tile in bathroom was off the wall as it should have been at the bottom of the wall acting as the mop board, continental breakfast was only two choice of cereal, mini muffins, toast or waffle. Only one waffle iron was working. No bagel as advertised.

I would not recommend this hotel to anyone.

Partner

6/10

Pleasant

23 Mar 2026

Shannon

Property needs some TLC. Very strong smell.
Rooms not dusted or side tables wiped off
Limited plugs

Business

10/10

Exceptional

18 Mar 2026

Raymond C

Good

Self

6/10

Pleasant

15 Mar 2026

Denise

Front desk called to complain about our boys making too much noise but our kids was in bed already.

Friends_and_family Family

2/10

Poor

15 Mar 2026

Casey

Constantly loud! Unnecessary banging, and stomping constantly the entire time I was there from 4 PM to until 4 AM. Complained to the desk twice. The desk attendant did nothing. Claimed to call the room. What would that do?. Asked for a different room and he gave me a hard time. Asked for a refund he refused. The entire place smelled like curry. I think half of the desk staff is family living there in the guest room's. Had hot water in the bathroom sink, but nothing in the shower. So no shower either. Total waste of money. Wouldn’t stop here to poop. Save your money stay in your car. You’ll have a better experience. If I could rate this negative stars I would. The only thing super about this super eight is It’s a super big piece of crap.

2/10

Poor

13 Mar 2026

Rachael

The first room I was put in was very dark and creepy and I was not comfortable at all. Even with how dark the room was, I could see the bedspread was very thin and old and full of stains. The 2nd room seemed cleaner but only 1 lightbulb worked so it was very hard to tell. The TV remote was sticky. As a single woman, I didn't feel very safe here and would never stay here again.

Self

10/10

Exceptional

11 Mar 2026

Carolyn

For the price we paid, it was a great hotel. Breakfast was good, rooms were clean, bedding was fresh, beds were comfy & the rooms were big enough for 4.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Sheri

Horribly noisy doors at the back of the hotel, slamming every time someone came in or out.

Pet

2/10

Poor

05 Mar 2026

Myra

Where to even start! I booked through Expedia and prepaid. I followed the directions to “check-in” via the app from Super 8. Made the time to take pictures of this and that before hitting the road, I’m told that because I did all of that I will just pick my keys up and get to bed! WRONG. I arrive to find a less than competent clerk at the front desk. She is rude, callous, lacks empathy and would be best suited for a position that doesn’t require face to face contact with customers. I spent OVER AN HOUR outside the hotel because they would not let me check in despite the fact that I had prepaid through Expedia. They left me to sit for well over an hour with my SEVEN year old and service dog. I won’t even go into how the clerk violated ADA when I made known I was traveling with my service dog. Not to mention, the way she smirked at me throughout the entire ordeal as she PROMISED she was not charging my card (but it was declining because I had it disabled) for the amount of the room??!?!?

The grounds are ABSOLUTELY DISGUSTING. Trash absolutely everywhere. I was scared to walk my service dog in the grassy areas because of the amount of trash covering everything. The grout in the showers had mold, the hallway carpet smells like urine in the hallway by the back door, it’s not hard to steam clean carpets.

Family_with_children

10/10

Exceptional

14 Feb 2026

Marisa

Everything was clean.

Partner

4/10

Poor

31 Jan 2026

James

The odor of food in the hotel hallway all you could smell was curry. No coffee maker in the room. The front lobby attendant took forever to acknowledge me and I had to call to get help.

Leisure

8/10

Excellent

30 Jan 2026

Robert

The room was clean. But very sparce. No coffee pot in room, no clock, no microwave and no place to hang our coats. Not even a hook in the bathroom. The bedspread had a couple (what looked like) small burn holes on it. But all in all the staff were very friendly when we checked in and out. The breakfast wad your standard waffles, toast, yogurt, cereal, danish, juice and coffee. A good price for what we needed. Thanks

Leisure

8/10

Excellent

24 Jan 2026

Kellye

Clean room, clean hotel. Empty shampoo in bathroom and pre-check in being useless as I had to do the exact same process at the front desk is why 4 stars instead of five.

10/10

Exceptional

10 Jan 2026

STEPHANIE

The beds are comfy

Leisure Family

8/10

Excellent

09 Jan 2026

Stacie

Clean room, friendly staff

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

Scott

yes

Leisure Self

10/10

Exceptional

02 Jan 2026

Moumen

The room was great.

Leisure Family

2/10

Poor

02 Jan 2026

LaGina

Nowhere to hang my clothes, some of the furniture was missing, the microwave didn’t work, the AC/heat didn’t work well, no regular size bath towels, old stains on the comforter, rust in the refrigerator, and some of the channels that were listed, we’re not available.

Leisure Self

10/10

Exceptional

31 Dec 2025

Dawn

Clean, quiet and comfortable. I would stay here again. We were on a long trip. Cracker barrel nearby.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Misty

No shampoo when we got in our room. Breakfast selection and seating could be better.

Leisure Partner

8/10

Excellent

30 Dec 2025

Alessandra

The room was very clean. It looks updated for a only 2 star hotel. Bed was decent as well.

Leisure Family_with_children

8/10

Excellent

29 Dec 2025

Nelda

The room was pet friendly but the pet charges were high. Room was small but clean. Would have preferred somewhere to hang clothes even if were just a rack on the wall and I missed having a coffee pot

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Vasuki

clean and quite

Leisure Partner

10/10

Exceptional

26 Dec 2025

Teresa

The lady working the desk was very nice, the room was clean and comfortable