Name: Spark by Hilton Chattanooga Downtown
Address: 100 W 21St Street, Chattanooga, 37408, US

8/10

Excellent

23 Jul 2026

Lakee

Close to downtown but not walkable community wise. Although it looks clean inside, you’d get confused from the outside. The area looks run down and could use some work. We felt safe nonetheless and got to the Choo Choo district for dinner in 5 mins. Reasonably priced and clean-our only major concern was that the carpet in the room had soaking water on the floor. Not sure where it came from. It was late a (12am) upon discovery and I actually forgot to report it. So in all it was an ok experience. The perks were nice though as they have a large pool and ample free parking. The free Continental breakfast was small but options were good. Overall I give it a little over 4. We only came in town for a day trip so the quick turnaround was good enough for 3 girls discovering the city for the day.

8/10

Excellent

23 Jul 2026

ARTEM

Everything was good.
Some cons:
- smoking area is not covered (sun, rain ..).
-

4/10

Poor

21 Jul 2026

Benjamin

Sheets stunk like they hadn't been washed. Mildew smell. Carpeted floor felt tacky under foot.

Front desk members were polite.

8/10

Excellent

20 Jul 2026

Kevoni

The AC leaking on the foein

8/10

Excellent

18 Jul 2026

DOUG

All in all the property was okay. Planned a getaway with hanging out by the pool to occupy a large amount on the 3 day 4 night stay. Pool was closed for Tuesday, Wednesday and Thursday and by the time Friday came we had made full day plans since the staff could not tell us when the pool would be available. Rooms do not have coffee makers and microwaves so the only option is to come down during the breakfast times from 6-10 am. Night clerks (Andy) was very helpful and polite. Room was comfortable in size with king size bed, chair and work station. Would not recommend for more than a 1 or 2 night stay. Our stay was 4 nights.

Partner

10/10

Exceptional

17 Jul 2026

Lynn

I would definitely recommend The Spark if you’re looking for a clean hotel, a friendly staff, in a good location for a reasonable price. The rooms were good size and beds comfortable. I can’t think of anything really negative about the place, the breakfast was typical continental style but it could’ve been a little more flavorful- but who’s really there for breakfast? Overall, I give it a solid A and would book there again without hesitation.

Family

8/10

Excellent

17 Jul 2026

Amanda

The Spark by Hilton is a really nice hotel. The rooms were clean and spacious. The staff were super nice. There was always somebody at the front desk. I do wish there was a coffee maker and microwave in the rooms but was both in the lobby. My husband ran to Walmart and bought a small $13.00 coffee maker for our room so that worked out well. I would definitely stay at this hotel again.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Gina

Nice rooms !

Self

10/10

Exceptional

14 Jul 2026

Craig

Clean, spacious rooms, well-designed. Bathroom and shower also large.
Price of room very good value relative to others in area. Hotel conveniently located and accessible for visitors to Chattanooga.
Staff quite helpful, especially night front desk attendant Andy who helped us retrieve an item left behind by a family member staying in another room. Kudos to Andy for his timely and most appreciated assistance!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Wayne

Clean and great price, front desk very helpful

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Sarah

Great place to stay! Love the price! The location is okay - hard to get to of you've never been before - a lot of one way roads so if you pass it you have to turn around. I would definitely consider to stay here again if I needed to. The hotel lobby, room, and lands were very clean. There is an outside pool - one reason we chose to stay here - but we weren't able to swim \"due to maintenance\" so it was a little upsetting for my smaller crew. 4 stars because there wasn't a notice given prior to arrival that the pool was down. I believe that's something a lot of families look for when booking. Also, the breakfast was great but only cereals, bagels, muffins, yogurt, and fruit. The coffee bar was fantastic though!

Family_with_children

10/10

Exceptional

13 Jul 2026

Chance

Very nice and very clean.would stay again

Partner

8/10

Excellent

12 Jul 2026

Margaret

We checked in on Thursday at 4 PM. Housekeeping was to be every other day! When we checked out on Sunday at 10 AM, our room had never been cleaned, received fresh towels, or vacuumed. I found the cleaning lady in the corridor and asked her if she would clean our room next as she was finishing up the room next-door to us, she said no I mentioned that our trash needed emptied, and again she said no. Apparently, she speaks no English at all! I got the bathroom trashcan and the bedroom trashcan and took them to her. That was when she understood I needed them emptied and fresh liners.
Other than that, overall, our stay was good. Special shoutout to Andre at the front desk, as he went above and beyond to make sure our check-in was seamless. With an infectious smile and a professional and courteous attitude, he is an asset to your hotel!

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Monica

Our stay was very pleasant. There are not coffee makers or microwaves in the rooms but are in the lobby. But for the price, this was worth it. Staff was super nice. Our room was very nice and clean. We would stay there again.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Maria V

We had a great stay! The hotel was clean, and everything was well maintained. The staff was kind, friendly, and welcoming, which made our stay even more enjoyable. One of the best things about this hotel is its location it’s right in the center of everything, making it easy to get to restaurants, attractions, and shopping. We would definitely stay here again and highly recommend it!

Partner

6/10

Pleasant

09 Jul 2026

Gabriel

It's a very good hotel. I like the retro concept. Staff was helpful and polite. The location was perfect and the donuts were delicious. We also liked yhat they left moonpies and RC sodas in the room.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Kindra

Very nice well kept hotel. Rooms were very clean. I would stay here again.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Adam

The rooms were a little out dated for having the Hilton name attached to it.

Partner

8/10

Excellent

08 Jul 2026

Candace

Room was clean, beds were a little hard and the pillows....just ugh. Breakfast was bagels, crumpets, bread, boiled eggs, yogurt and cereal, no hot food. Staff was REALLY REALLY nice.

Friends_and_family Family

4/10

Poor

07 Jul 2026

anne

The staff were friendly, however the carpets, elevators were dirty. The location is great. I was surprised being a member of Hilton that basic standards were not met.

Friends_and_family Family

4/10

Poor

07 Jul 2026

martha

The pool chemical levels were horrible. My husband is pool certified and brings his tester to every pool we go. The pool was defiantly not properly maintained. Our room floor was wet - as was everything we owned when we left. The carpet was also sticky in front of the desk in our room.

Family_with_children

10/10

Exceptional

06 Jul 2026

Lance

Cle

4/10

Poor

06 Jul 2026

Cindy

We chose this location based on the excellent reviews.

The “downtown” location is in an older/commercial part of downtown, and it was not what we were expecting.

While the hotel was indeed renovated, it isn’t well maintained. For instance; the fencing outside is broken, the lobby floors were a bit sticky, and when we entered our room, the sofa was stained, and the AC was loud and didn’t work well, which allowed you to smell the smells from the carpet/fabrics….yuck.

While it does hold the Hilton brand, and you have the Hilton furnishings, this location is not up to the standards we’ve gotten used to with the Hilton brand.

Room was clean and it was renovated, however we would not stay here again, nor would we recommend, if you are used to newer properties.

Partner

10/10

Exceptional

05 Jul 2026

Audra

Very clean, nice breakfast and convenient location to downtown area.

Partner

6/10

Pleasant

03 Jul 2026

Kristen

Basic room in an older building utilizing strong manufactured odors/Glade Plug Ins to hide other bad smells. The gym was decent. The room was clean.
Front desk staff was not welcoming or friendly.

Partner

10/10

Exceptional

03 Jul 2026

Scott

Checking was very easy and quick. The room was clean and the property was well maintained. As a pet friendly property, having a little dog park on the premises was great!

Pet

10/10

Exceptional

03 Jul 2026

Nathan

Our experience was very good. The room was very clean and the staff was helpful. I would stay at this place again. Thank you.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Clayton

Wifi was spotty. Breakfast was minimal.
Bagels, toast, yogurt and cereal.
Bed and pillow was comfortable. AC didn’t get very cold. AC was loud and woke me up through out the night. Not enough towels in the room. When we asked the front desk we were directed to the pool to get towels… would I stay again? Maybe.

Partner

10/10

Exceptional

02 Jul 2026

Donald

Nice close to downtown not bad

Family_with_children

8/10

Excellent

02 Jul 2026

Carolyn

We booked the room for convenience to an apt. It was clean enough and served its purpose, nothing fancy. Breakfast was kind of lacking, no meat. Staff where all pleasant and we had everything we needed.

Partner

6/10

Pleasant

02 Jul 2026

Vicki

The room was clean. The pool was nice. The staff was friendly. Unfortunately, the smell of dogs, cats, and their ETC., was unpleasant in public/common areas, hallways, and at the pool adjacent to the dog park. It was apparent that the staff tried to deodorize the facility well, but the smell prevailed.

Family_with_children

10/10

Exceptional

30 Jun 2026

anita

Staff was helpful and the room was clean. Enjoyed our stay

Partner

10/10

Exceptional

30 Jun 2026

Lindora

I love the cleanliness. Staff friendly and very courteous however notice wasn’t enough housekeepers. I will be staying again. Thank you

4/10

Poor

29 Jun 2026

JIM

Room was clean but bed was too firm. The furniture was not what you would expect for a Hilton Hotel. The Continental Breakfast was not good. We were disappointed in our stay for the money.

10/10

Exceptional

26 Jun 2026

Boguslaw

Great customer service, clean room Dog friendly perfect locations

Family_with_children

6/10

Pleasant

26 Jun 2026

Mike

There was a strong BO order upon arrival. Room was very clean but outdoor stairs in the back were disgusting. Exploding underwear from quite long ago it looked.

Self

10/10

Exceptional

25 Jun 2026

Wanda

I was very impressed with your hotel and the staff! Super clean, bed was so comfortable, and the staff was extra helpful!! 10 out of 10!! Highly recommend! Breakfast was not quite what I expected, but we made due.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Karen

We arrived at 2:00pm but could not check in, so we left and came back later. We were hoping to be able to walk more into town but didn’t feel comfortable enough. The area just outside was a little dicey. The parking for every attraction and restaurant is terrible.
The hotel was nice. The room was pretty clean. We had a balcony but only one chair in the room that would have to be moved outside. I reserved this type of room to be able to use the balcony. We asked for chairs for the balcony but could not get them. We canceled the maid service because they had not come to our room after 3pm and we wanted to relax before going out. The breakfast was more than adequate and the room was nice.

Partner

2/10

Poor

22 Jun 2026

Janette

1 hour prior to arriving, continuing a 8 plus hour drive from Florida, I had inadvertently ran into several reviews from other sites stating that the facility has had issues with bugs and rodents along with pictures of their findings. I had not looked at other sites reviews for this facility prior to booking. I’ve learned my lesson. I contacted Sparks hotel requesting to cancel reservation and they said they would not refund. We decided to drive there and check it out ourselves. Facility was not clean enough. Floors were dirty. Like they hadn’t been washed for sometime. Went up into elevators and it was not clean. Visible dirt on floor that had appeared to have been there for sometime building up over time. The rooms floor had not been vacuumed. You could see fuz and particles of different sorts on carpet and the ottoman was dusty with a dead bug on it. It just wasn’t considered clean for guests to be there. Also the pictures displayed advertising the facility, were not accurate to what are at hotel. Pictures made facility more appealing. Man at front desk was nice but again would not give a refund and appeared to be insulted. We left without a refund and went somewhere else. We were not taking a chance of bringing bugs home or running into any other surprising situations that proved the facility to dirty. Also when on other sites the rooms were far less expensive that what offered on Expedia. The other sites seemed to more appropriate cost for what you get once at facility.

Family_with_children

4/10

Poor

19 Jun 2026

Maram

At first look the property seemed to be updated and clean, but once we got to our floor that impression changed quickly. The hall smelled musty and the carpets were stained. Once in the room, it carried the same theme. The room was musty and humid, the carpet was sticky, the bathroom was not the cleanest, empty body wash bottle (something you don't want to discover mid shower), and we couldn't even get proper bedding for the pull out sofa where my daughter slept. We had to request a blanket and pillow for her and while they had a blanket, they had no pillows to provide. We had to go out and get our own pillow for her. The king mattress itself that my husband and I slept on was decent but literally the only positive thing about this place. The breakfast was a joke compared to other \"lower quality\" hotels. Nothing hot; mainly bagels, muffins and cereal. The staff on the night of check in was definitely not helpful with our situation. This place is definitely not worth the money we spent. We will not be revisiting any Hilton hotel after this. 2nd time choosing Hilton and the 2nd time that we've been disappointed by Hilton.

Family_with_children

10/10

Exceptional

17 Jun 2026

maria

⭐⭐⭐⭐⭐
Excellent stay at Spark by Hilton! Our room was clean, comfortable, and well maintained. The bed was comfortable, the shower was great, and the mini fridge was very convenient. We also loved having a balcony overlooking the pool. Parking was plentiful and easy.

The highlight of our stay was Anand (“Andy”) at the front desk. We were traveling with our grandson, who is on the autism spectrum, and Andy was incredibly kind, patient, and understanding. He made us feel at home from the moment we arrived and went above and beyond to make sure we had everything we needed. His warm smile, professionalism, and genuine care made a lasting impression. He is truly an asset to this hotel.

The housekeeping staff was also wonderful—friendly, helpful, and always smiling. The entire hotel had a welcoming atmosphere.

There was no microwave in the room, but there was a very clean microwave available in the common area near the front desk and snack shop, which was convenient.

We didn’t get to use the pool, but it looked beautiful, especially at night when the lights changed colors, creating a relaxing atmosphere.

The complimentary breakfast was appreciated. My only suggestion would be to add a waffle maker or another hot breakfast option.

Overall, a fantastic stay. Thank you, Andy, and the entire Spark team for making our family feel so welcome. We would definitely stay here again! ⭐⭐⭐⭐⭐

Family_with_children

10/10

Exceptional

16 Jun 2026

Maricarmen

Good

Family

10/10

Exceptional

15 Jun 2026

Florence

Loved this place! Perfect location!

Partner

10/10

Exceptional

15 Jun 2026

John

Was close to where I needed to be the next morning. Breakfast was good. Room was clean.

Family_with_children

8/10

Excellent

14 Jun 2026

Tammy

Sheets had stains on them. Shower door wouldn’t stay closed.
Breakfast was good and the staff were helpful and friendly.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Timothy

Super clean and comfortable room and a good price. Will return in the future.

Partner

8/10

Excellent

13 Jun 2026

Anthony

clean room, easy parking.

Self

8/10

Excellent

11 Jun 2026

Lori

Pool was great very clean and nice rooms

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Nancy

Not a very good breakfast. Would have liked some warm food.

10/10

Exceptional

06 Jun 2026

Jennifer

Staff was friendly and check in and out was very simple

Family

6/10

Pleasant

06 Jun 2026

Mike

The staff and property was very nice, my only issue was breakfast was lacking a bit, there was nothing hot offered unless you wanted to pay for it, we travel alot and I've never seen this, just a little disappointing.

Partner

10/10

Exceptional

05 Jun 2026

Patricia G

The room was clean and comfortable. The pool was perfect. The breakfast is simple cereal and muffins with juice and coffee but it was sufficient. There are many good restaurants nearby. It was very convenient to Erlanger Hospital

Family_with_children

10/10

Exceptional

03 Jun 2026

Roger

Room was very clean and quiet. The staff was very friendly. Parking was excellent. Breakfast was sufficient.

Self

8/10

Excellent

03 Jun 2026

Rich

Staff was awesome! The hotel is much older and less updated than the pictures looked. One elevator kept going out of service, but the staff called for repairs quickly. Halls smelled musty and the rooms were a little musty too. Bathroom was very small and only a small mini fridge in the room. My only real complaint is the hotel was not nearly as nice as the pictures made it look and in kind of a shady area. Staff made up for these issues though!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Jannetje

The front service desk.

Partner

10/10

Exceptional

31 May 2026

Kellie

Clean, relaxing stay! Would definitely stay again

Friends

8/10

Excellent

31 May 2026

Marcus

We had a pleasant experience.

Partner

10/10

Exceptional

30 May 2026

Jenise

Na

Family

8/10

Excellent

29 May 2026

Nick

Good spot. Area is a bit sketchy but very nice otherwise

Partner

8/10

Excellent

29 May 2026

Robert

Staff was very helpful

Family

6/10

Pleasant

25 May 2026

Maria F

It was okay overall, but definitely not great. The pillows were extremely uncomfortable, and some of them appeared dirty, with yellow and even blood stains. The room also had a noticeable smell, almost like a damp or unchanged air filter.

The hallway carpets looked like they had not been cleaned in years, which made the hotel feel poorly maintained. On the positive side, the pool was clean, and I appreciated that.

The area itself seemed relatively safe, but there were quite a few homeless individuals nearby. If you are planning to walk to the surrounding restaurants, that is something you may want to keep in mind.

Family_with_children

4/10

Poor

23 May 2026

Lisa

“My stay at this hotel was unfortunately not a good experience. The sheets on my bed were visibly stained, which immediately made the room feel unclean. On top of that, a family spent most of the night screaming and running up and down the hallway. Between the lack of cleanliness and the lack of control over noise, I did not get the rest or comfort I expected. I hope management takes these issues seriously and makes improvements.”

Friends_and_family Family

4/10

Poor

23 May 2026

Sandy

Over priced for location

Family_with_children

10/10

Exceptional

22 May 2026

Jared

Very clean rooms. Employees were very polite and helpful.

Partner

10/10

Exceptional

22 May 2026

Michelle

The staff was fantastic, very friendly and even served breakfast super early so we could all get to the Ironman on time. I will recommend always for going out of your way to make us all feel welcome!!

Friends_and_family Family

10/10

Exceptional

22 May 2026

Amanda

The staff was helpful and attentive. Breakfast was simple, but nice to have. Quite property. We stayed for the Ironman race weekend. Close to downtown and restaurants.

Family

6/10

Pleasant

19 May 2026

Amy

This property was just “ok”. The location brings down the star rating because even though it’s conveniently right off the interstate, it didn’t feel like a safe or “nice” area judging by the surroundings. The layout of the hotel was also very odd. The front desk wasn’t obvious when we walked in. You see a sitting area and the elevators first. (We thought we had walked in the back door) Our bed was comfortable and the bathroom, although very tiny seemed clean. The carpet however eas sticky at the end of the bed which caused me to keep my shoes on at all times after i discovered! Breakfast had decent coffee but not much else to write about. Stale bagels, nothing hot unless you count the hot water for the instant oatmeal. They had hard boiled eggs? some fruit, cereal and milk, and yogurt. I was fine with the offerings but my husband wasn’t.

Partner

10/10

Exceptional

16 May 2026

Kathleen

Nice, new , clean. Usual breakfast

Self

10/10

Exceptional

16 May 2026

Mark

The hotel is perfectly situated between downtown and the Rock City and Ruby Falls attractions. Hotel also has extremely easy interstate access. I was concerned about potential highway noise but the rooms were quiet.

Partner

10/10

Exceptional

15 May 2026

Teri

Great stay, great staff!

Self

10/10

Exceptional

14 May 2026

mary

The hotel was excellent, clean room staff and parking great would come again

Partner

10/10

Exceptional

14 May 2026

Susan

The rooms were clean with plenty of towels. Breakfast was simple but delicious, and the staff friendly and helpful. Wish the TV was easier to use and had more options besides having to use your own streaming account.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Candace

Staff was wonderful!! Very amenable! The breakfast area is lovely but it is a true continental breakfast. Only hot thing was packets of oatmeal. They did have hard boiled eggs, all sorts of breads and cereal. Nice coffee bar! All was extremely clean. Room was very nice with a balcony overlooking the pool. Fantastic to take a short 10 min walk to a local brewery. Hotel was right off the highway so very convenient. We would absolutely stay here again!!

Friends_and_family Family

8/10

Excellent

09 May 2026

Brenda

Everything was fine

Partner

10/10

Exceptional

09 May 2026

Renee

Breakfast options were limited--coffee, cereal, toast, bagel, muffin, juice. Subpar when compared with other hotels who offer accommodations. No microwave in the room or in the breakfast area. Coffee not available 24/7 in the breakfast area. Panhandlers at the corner from afternoon into the evening.

Self

10/10

Exceptional

08 May 2026

Raymond

Everything was clean, staff very friendly and breakfast fresh and sufficient

Friends

6/10

Pleasant

08 May 2026

Frances

Convenient location and staff were pleasant. Room and bath were small and dated. The hotel allows dogs and dogs were no issue but the hotel lobby area had such a strong deodorizer smell that was overpowering. Breakfast was minimal. It worked for our short stay but I wouldn’t book again.

Partner

8/10

Excellent

06 May 2026

Christopher

Everything was fine bed was comfortable clean quiet. Only problem I had was there was a giant spotlight outside my room and the curtains did not help. Definitely could’ve gotten better sleep if that wasn’t happening

Self

10/10

Exceptional

04 May 2026

Jean

Breakfast was good and fresh. Parking was safe.

Partner

6/10

Pleasant

03 May 2026

Dennis

Very small rooms, very limited breakfast. Cereal and bagels for breakfast.
They provided complimentary parking, while most hotels in the area charged for parking.

Family

10/10

Exceptional

03 May 2026

Kimberly

Parking was safe and easy. Quick walk to The Signal.

Partner

8/10

Excellent

03 May 2026

Amber

We Didn’t use the amenities. For a Celiac person there was no breakfast options

Friends_and_family Friends

10/10

Exceptional

03 May 2026

John

Andy at the front desk was Great. Helpful,polite, and accommodating . Most comfortable beds with pleanty of pillows.
I would definitely recommend.

Partner

10/10

Exceptional

02 May 2026

Mandy

Skeptical about staying at this hotel but we were all pleasantly surprised! The staff were so friendly and helpful and the room was clean. Breakfast was really good too. The yogurt with all the food toppings was my fave! Would definitely stay here again!

Family_with_children

8/10

Excellent

01 May 2026

Norma

Great place to stay……the workers were great

10/10

Exceptional

30 Apr 2026

Patricia G

Breakfast was adequate. The room was clean, friendly staff and safe parking

2/10

Poor

29 Apr 2026

Solomon

Didn't stay there called the front desk phone to cancel the reservation for nearly 12 hours nobody answered until the next day....
My card GOT CHARGED for over 100$ anyway.

10/10

Exceptional

28 Apr 2026

Lori Ann

The \"breakfast\" was okay, nothing thrilling to write home about. The hotel rooms were clean and nice. The only downside was the annoying hinges to the bathroom doors...people sleeping over night and others trying to use the bathroom quietly, didn't work so well.
The gentleman at the front desk were kind and helpful with our questions about the area and recommended a great local place for dinner.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Rebecca

Parking easy and safe. The staff were friendly.

Partner

10/10

Exceptional

26 Apr 2026

Terri

Good location, friendly staff and room was clean , with comfortable bef

Partner

8/10

Excellent

25 Apr 2026

John

y

8/10

Excellent

24 Apr 2026

Samantha

Breakfast was good it was nice to have bagels, coffee, tea, cranberry or orange juice. The little muffins were good. The yogurt and oatmeal with sides was nice. Only thing I wish they had was some sausage or ham because only boiled eggs for protein.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

James

The breakfast was ok. I assumed when you had a Continental breakfast, there would be scrambled eggs, toast and bacon or sausage with it, but if you wanted that you had to pay for it. I guess the Hotels in Tennessee only serve cereal, bagels, apples, juice and coffee. Everything else was great except the breakfast.

Partner

8/10

Excellent

21 Apr 2026

Lino

Breakfest was basic.

Self

8/10

Excellent

19 Apr 2026

Sandy

The property was good and was accurate as described on the website. The location was convenient for most venues in Chattanooga. But, the breakfast was disappointing.

Family_with_children

10/10

Exceptional

19 Apr 2026

Amanda

Downtown near everything

Family

10/10

Exceptional

17 Apr 2026

Patricia G

Friendly staff, clean and convenient downtown location