Name: Motel 6 Chattanooga, Tn - Downtown
Address: 2440 Williams Street, Chattanooga, 37408, US

2/10

Poor

16 Jul 2026

Sarah

Would give 0 stars if possible. Checked out as soon as we saw our rooms (did not offer new rooms)and have refused to fill out paperwork through Expedia to get our money back. Many rooms had broken out windows, many covered with bed sheets, cigarette burns in bedding, water leak in bathroom from ceiling onto floor, large holes in walls covered with masking tape, smoke alarm missing cover, plus we felt very unsafe in neighborhood. Have reached out numerous times for refund and last time manager finally answered and he purposely hung up the phone on me and stated the email they had previously given Expedia was wrong and would not give new one; although, Expedia finally reached them and gave the same email I had. Still no response from them on getting money back.

Friends

2/10

Poor

21 Jun 2026

Justin

Suspicious people gathering in parking lot. Whole place smelled like smoke probably due to the multiple cigarette burns in the bedding. Towels were dirty and crusty and then there was the cockroach in the bathroom. Staff told us to contact Travelocity for a refund, but then didn't answer the phone when Travelocity tried to contact them. We went elsewhere. Didn't get a refund, but that's better than getting a disease or getting our car broken into.

2/10

Poor

15 Jun 2026

Melissa

This place was so nasty.. felt like someone was watching me the whole time

Partner

4/10

Poor

13 Jun 2026

Ryan Taylor

Moldy shower curtains, faucet never stopped, the building smelled of smoke everywhere. But I will say the front desk staff was very nice.

Self

2/10

Poor

25 May 2026

Steve

Bad hotel in my life...dirty and old

Self

4/10

Poor

21 May 2026

Brian

Smells like a combination of unwashed people, cigarette smoke, and despair.

Self

6/10

Pleasant

17 May 2026

Jose Miguel

Solo está bien por lo que pagas, dicen que la cama es queen no lo es son matrimoniales normal

Partner

2/10

Poor

10 May 2026

Melissa

Covers had burn holes all over them, tv did not work stuff all over the floor still.. i stayed maybe 30 minutes and left. Will not be back there

Partner

6/10

Pleasant

06 May 2026

Jennifer

Seedy ppl walking around and broken stuff dirty sheets and burnt holes in the blankets

Self

2/10

Poor

19 Apr 2026

Amanda

Granted, at a Motel 6, I don’t expect luxury…however, I do expect a clean, safe room, and this establishment was not that. I personally feel like this Motel 6 needs to be condemned, because as soon as the sun starts to go down, you have all these roaches on everything, the walls, in the showers, etc. it’s disgusting and gross. The toilet wasn’t cleaned, and the window was missing a piece of glass (as if it had been punched out or hit with a ball), they also didn’t try to clean up that glass. I have had two horrible experiences with Motel 6 in a row, and will never be coming back.

Partner

2/10

Poor

08 Apr 2026

Jessica

This place was gross and we didn’t even stay. We lost what we paid for the room, but it was completely warranted after entering this property.

Partner

2/10

Poor

31 Mar 2026

Brian

Parki

2/10

Poor

30 Mar 2026

Keiyanna

Room was not clean there was bug in the room the AC did not work there was holes in the covers

Self

2/10

Poor

16 Mar 2026

Derrick

More like an impoverished apartment complex. Tenants loud up until 1am, can hear what's going on in the next room. Filthy towels and shower. Roach infested, will NEVER stay there again. Terrible experience.

Partner

10/10

Exceptional

15 Mar 2026

Brittany

It was ok

Self

10/10

Exceptional

12 Mar 2026

Brianna

Parking was easy! Very convenient! Had ice machine , vending machine for drinks snacks and hygiene products! Tried to charge 3.00 for one tampon but overall good stay for the price . I wish the rooms would have mini fridges and microwaves and a tad bit more storage space! The only thing I have to complain about is the roach problem. Definitely needs to sprayed and the hotel would be a perfect stay !

Partner

2/10

Poor

06 Mar 2026

Christina

This is not the place expected... It's a good hotel for the homeless to hang out and trap. It's roach infested and probably bed bugs too,as I got up I was itching.they have no fridge or microwave in room . No blow dryer .the ac didn't work. It smelt so bad of black mold I had to burn incents and then the fire detector kept goin off. For $70 it should b condemned and remodeled cuz it damn sure ain't worth it...

Partner

10/10

Exceptional

19 Feb 2026

Audrey

The staff was nice n helped as much as they could

2/10

Poor

19 Feb 2026

Shannon

Room was awful also had roaches in room

2/10

Poor

13 Jan 2026

Misty

Couldn't find confirmation and got no help or alternative accommodations.

Business_and_leisure Family

10/10

Exceptional

11 Jan 2026

Brittany

Good

2/10

Poor

17 Dec 2025

Geronimo

Everything is dirty inside the room.

Leisure Family

2/10

Poor

07 Dec 2025

Richard

The entire hotel is a health and safety risk, why this is offered on the site in incomprehensible.

Not only do roaches scatter when you enter your room, they crawl across the desk, the floor in the closet and the honorable ones self eliminated in the toilet.

The hotel had 2 other cars there, assume workers, but plenty of crackheads and homless coming in And out as it appears to be used as a hlafway house or a homleless shelter.

This is a major risk to peoples safety, both personally and to thier belongings and vehicle.

What an absolute disgusting nightmare.

Leisure Family_with_children

2/10

Poor

09 Nov 2025

Mark

Parking lot wasnt horrible but dirty parking was plentiful. Staff gave my room away apparently to another guest with same name she told me but she ended up giving us another room.

When we went into the room assigned to us there were multiple bugs in the bathroom. When I inquired about a refund so we could stay somewhere else I was advised that I needed to go to the website I rented the room from and your website said no refunds so we ended uo spending 2 nights in a room with cockroaches in it. I killed about 6 between Friday and when we left Sunday morning

Partner

8/10

Excellent

27 Oct 2025

Alejandro

.

2/10

Poor

20 Oct 2025

EUGENE

The place looks nothing like the pictures. Bed spread had burn holes even though it says no smoking, Mattress was shot and needs replacement. Bath tub was dirty. Bad repair work all over the entire place, got woke up at 3am due to loud people yelling in the hall way. Elevator was dirty where you did not want to touch the buttons. Will never do Motel 6 again because of this trip

2/10

Poor

18 Oct 2025

Eugene

Place is run down, tub was dirty, comforter had burn holes, but for that price the place is okay, will never do motel 6 again.

Leisure Pet

2/10

Poor

11 Oct 2025

Jaylyn

Our smoke detector was literally ripped out of the wall and missing, the blankets had what looked like cigarette burns all over them even though it was a non smoking room, the mini fridge REEKED of cleaning supplies, and the ceiling was literally falling apart. The pictures are a damn lie it looks nothing like that.

Leisure Friends

2/10

Poor

06 Oct 2025

Simon

this was really bad. terrible broken bed. not enough towels, ac was defintely broken because it was extremely loud.

smelled like cigarets and a bunch of prostitues and street people hanging out at the front and inside the hotel a bunch of peopl ehave dogs living there

Business

2/10

Poor

30 Sep 2025

Karen

Red alert.
Do not book reservations here.
When I booked the reservation for a family emergency. I paid online and then when I arrived they insisted an additional 200 dollars per room per night.

Friends_and_family Family

2/10

Poor

28 Sep 2025

Patrick

I was never able to check in. I was told of some convoluted issue where I was going to need to cancel the reservation (which it was too late to do as it was past check in time) and then be charged several other charges. The clerk was never able to explain it to me and I left without ever checking in and still was charged for the room. I have also contact Hotels.com but still no response.

2/10

Poor

01 Jan 2025

Ron

Dirty, Blood stains on the wall

Leisure Self

2/10

Poor

23 Dec 2024

Jessie

The property was dirty and it was the most unsafe I’ve ever felt in a hotel. Bathroom was grimey and almost never cleaned. There were people passed out on drugs outside, there was a fight in the hallway and everything was disgusting. Totally unsafe, super gross I made a huge mistake.

Leisure Self

2/10

Poor

22 Nov 2024

Lillian

The bed was smashed on one side. The people there were smoking and were making too much noice. It was not family oriented I was scared.

Leisure Family_with_children

6/10

Pleasant

13 Nov 2024

Rodolfo

It is conveniently located nearby to Downtown Chattanooga and is pretty accessible for departure / entry.

Business_and_leisure Family

2/10

Poor

07 Nov 2024

Robert

Bad area, scary people, trash in parking lot. Noisy inconsiderate guests.
I was sympathetic to them until they didn’t have coffee out at 6:30am as advertised. I waited 20 minutes and made myself late and still went without it.
Got a sense they really don’t care.

2/10

Poor

03 Nov 2024

Walter

Filthy and disgusting! Don’t stay there!

Filthy, disgusting, should be out of business.
Simply the worst hotel I’ve ever been, and I travelled to over 50 countries.
It’s unbelievable how Motel 6 (a low bar by itself) can allow this franchisee to operate).
Everything was dirty, smelly and disgusting. Bedsheets were used and stained. Bathroom dirty and broken. Towels looked like dirty rugs. The room smelled like old cigarettes and mold. Don’t stay there! You will regret it!

Self

2/10

Poor

27 Oct 2024

Chadwick

Don’t stay here

It was run down and disgusting

Business

4/10

Poor

27 Oct 2024

Verified traveler

Very Subpar...

Driving up... I almost turned around and left... there were sketchy-looking people hanging around the front door entrance. The front desk clerk had no enthusiasm and offered no information. Thete was a gentleman standing next to her--staring at us! (Weird...) The lobby area had run down, soiled furniture and the only microwave was in the lobby. A man who appeated to come from outside, warmed up his food and left back out the door. Another one burned his popcorn and it could be smelled throughout the motel. Inside the room, was mold in the bathtub area. The bathroom sink was stained... Needless to say that we both slept on top of the sheets and checked out the next morning. Didn't feel safe at all, but was too tired to keep driving!

4/10

Poor

25 Oct 2024

Holly

Asked to check in early and use their restroom and they said no so didn’t stay

2/10

Poor

21 Oct 2024

Michael

Hotel was very dirty and poorly maintained.

Self

2/10