The Lodge At Lookout Mountain

10/10

Exceptional

29 Jul 2026

Michele

Very close to Ruby Falls and close to downtown with a wide selection of restaurants. We had great mountain range views from our suite. The lodge is very close to a busy road but we used the white noise machine that was provided so it died down the traffic noise. Would definitely stay again if in the area.

4/10

Poor

29 Jul 2026

Bobette

The pictures are deceiving. Inside were updated but obviously put new flooring over old. Smelled like mold. Called to ask questions and ended up leaving voicemails and never heard back. Outside is poorly kept. You are right on a b very busy road and you can hear it all night. Gave us a tiny trash can for trash like the ones in the hotel room. Couldn't put anything in the freezer since it needed to be defrosted. Food was left in the fridge but last guests.

10/10

Exceptional

28 Jul 2026

Olivia

Everything we needed for our short little stay! Mattress and pillows = 10/10!

2/10

Poor

28 Jul 2026

Tracey

We arrived after 6pm to find that the room hadn’t been cleaned. All the dirty sheets were still on the bed too. We could not locate an office, no staff, and the property managers did not answer their phones. Expedia also could not connect with them. We were offered no resolution and had to book a stay at another hotel at our cost. It’s been 2 days and the property has not responded. Expedia is only offering a $75 booking credit rather than refund the total of $227.68 that we paid for the 2 night stay at this property.

10/10

Exceptional

23 Jul 2026

Christopher

This was such a gteat book. I had no idea it would truly be so close to muntain. Pictures are exactly how room is. Extremely comfortable beds. Fire pit nice. Covered bbq arra. If you need to feel like hotel where you just dont care then not for you. No ice. I was ok with this it was what i wanted in woods close to lookout mountain hiking. Quiet at night. If i could give 7 stars i would. I will 1000% be back next year.

8/10

Excellent

20 Jul 2026

Su Lin

Very conviently located to Ruby Falls, Rock City Gardens, Downtown, and the scenic Lookout Mountain driving.

Partner

10/10

Exceptional

18 Jul 2026

Shirley

Everything was amazing. The bed was wonderful. Really the best night sleep in years! It, combined with the cool room made up for our only complaint. The difficulty getting into the room. The code sometimes worked and sometimes did not. There were no staff present and no number with a live person so we stood trying the lock for 20 minutes until it worked.

6/10

Pleasant

11 Jul 2026

Maria Luisa

The Lodge is driveway is on a very dangerous curve of a highway where cars are speeding by downhill. Entering the parking for the suites was dangerous especially during daytime hours.
I received several messages from the property managers, changing the room assignment which was confusing. And with that came several different messages on how to access the room via the security panel; one correct one is all that's needed. The management company for this property was unorganized, unprofessional and not responsive as well, even though their multiple electronic messages states to contact them for help as they are a 'full service' company. Even when I called during their operating hours, I was sent to voicemail, no one called me about my concern but they sent an email message instead. I requested them to call me since I was on vacation and not checking my emails but they ignored my request.
I was able to cope with the 'Lookout for your life driveway\" situation but would not go back due to the property managers handling this property.

Self

10/10

Exceptional

08 Jul 2026

Melissa

Very nice room. Comfortable bed and clean linens. Very responsive staff. Our only complaint was the noise from loud vehicles going around the corner. We were on the end right next to the corner. Not any fault of the hotel or staff. If you're a very light sleeper maybe ask for a room further away from the street. Would definitely stay there again!!

Partner

10/10

Exceptional

07 Jul 2026

Mark

Overall everything was outstanding the only complaint that I have is the legs for the bed stick out and if not paying attention you will stub toes. Otherwise outstanding.

Partner

8/10

Excellent

06 Jul 2026

Shelley

The room was clean and comfortable and included a small kitchenette area with sink, microwave and refrigerator and plates, etc. However, the bathroom was very small, and the shower even smaller. A cleaning fee is charged but you have to empty the trash, why? Also, the rooms are right on a busy road and traffic going by is very noisy, so if you are a light sleeper this is not the place for you. In addition, I booked this location on Lookout Mountain because I thought we would have a mountain view, but there is no view, from either front or back of the lodge. Still not a bad place ...

Partner

10/10

Exceptional

05 Jul 2026

Ashley

Getting out of the parking lot was a bit of a challenge, but the location was great for being close to attractions and the property was updated and clean. We enjoyed our stay!

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Tracy

I enjoyed staying there very much. I had a little trouble with the code getting in, but I finally figured it out after many tries. The room is clean. The bed was very comfortable. I only wish they had cups and dishes and plates instead of just plastic and Styrofoam. Don’t get scared when you first see the place from outside. The room is very clean and very nice and the backyard was very nice and clean. There was no staff, which is why I gave it a three but the rest of it I’d give it a 4.5.

Self

2/10

Poor

23 Jun 2026

William

I would be extremely wary of staying at this property; while it was easy to make the reservation through Hotels.com, the customer service from PMI Scenic City Rentals (the Property Management) was inadequate and unhelpful. We arrived at the site after 4 PM to discover there is no onsite management and no room assignment or room access code had been provided. We left several messages with PMI Scenic City and received no response. We contacted their call center and were immediately pointed to customer service at Hotels.com. We spoke to the Hotels.com customer service team, requesting a refund and cancellation of the reservation, as we had to secure other lodging accommodations in Chattanooga. Hotels.com contacted PMI Scenic City requesting a refund but was denied. The date of this review is June 23rd; and as of this date, five (5) full days have passed without any proactive contact or customer service interest on the part of PMI Scenic City. We were never able to check in to the room, so we could see the accommodations, but I would give the property location and it’s customer service process no more than a single star.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Anita

We were unable to get into the room ( passcode did not work)and because of cell reception we did not get message from property manager. We were in town for wedding and had to stay at another hotel. Manager has not offered to reimburse our payment even though they knew we were having issues. We called several times and texted the number given when having the access issue and nobody answered.

Partner

10/10

Exceptional

21 Jun 2026

samson

.

Partner

2/10

Poor

18 Jun 2026

Scott

I stayed in room 14 and the ONLY thing I can say was that the room was clean and that is the absolute basic that accommodations should strive to be. About the room, it was about 30 feet from a 4-lane road and traffic ran up and down it ALL night long and there is ZERO noise reduction so be prepared to hear traffic 24/7. The shower can fit a small person but forget it if you wear a 2XL shirt because you will have a difficult time getting through the door. There is absolutely NO staff on site, you need to call to get code into your room and you have to sign a lease agreement, yes, A LEASE AGREEMENT, to stay here. Even with all this, they still want top dollar. All in all, I would say - stay away from this place at all costs - we paid for two nights and left after the first one. NEVER AGAIN!

Partner

10/10

Exceptional

18 Jun 2026

Jonathan

quiet, had fridge, microwave and love seat with 2 large beds

Family_with_children

8/10

Excellent

17 Jun 2026

Amanda

There was no staff, and no one ever got back to me when I emailed with a question.
From the outside it was a little concerning but inside was lovely, beds very comfy.

Family

8/10

Excellent

15 Jun 2026

Azalia

Excellent location, very clean, excellent communication including a link to discounts for local activities. No usb outlets, remember to bring your own. Could not find the games mentioned in the instructions. Gravel parking, will leave deep ruts in the parking lot after a heavy rain.

Partner

10/10

Exceptional

13 Jun 2026

Maria

We loved everything about our stay. Thank you so much

Partner

8/10

Excellent

11 Jun 2026

barbara

Perfect location! Even though there was not front office staff when we had a locked door issue was very fast to respond via text and issue was resolved. They kept checking in to make sure stay was going well. The only issue is the exterior needs some TLC. It’s painted nice but needs maintenance. The whole parking lot is gravel and very uneven with large bumps. Not great for a small car at all. I would stay here again but does need some updates. Mattress and pillows where very comfy which is more important than looks.

Family

2/10

Poor

08 Jun 2026

Dustin

If anything goes wrong here and you’re unable to get in your room or there is an emergency do not expect anyone from PMI Scenic Rentals to answer the phone and assist you or to even call you and tell you ahead of time if there is an issue on their end. Ended up having to change bookings through Expedia so my wife and I would have somewhere to stay.

If you plan on staying here just make sure you have a backup plan ready with enough money to pay for a hotel down the street.

Partner

10/10

Exceptional

05 Jun 2026

Maria

It’s an amazing place to stay. The only issue I had personally was the step to my room was a little high. My mobility is weak. But it was totally awesome

Partner

8/10

Excellent

27 May 2026

Terri

The room was exactly like it showed in the pictures. It was clean and comfortable and updated. We loved having a small kitchen and a table to eat meals there. The location was perfect for Ruby Falls, and only about 10 minutes from Rock City. The only downside was how close the highway was. Lots of road and traffic noise. We had to use brown noise on our phones and on the speaker in the room. No staff onsite it’s ran like an Air B&B.

Partner

6/10

Pleasant

25 May 2026

Courtney

This place is adorable, and the location is outstanding if you have activities planned at Lookout Mountain! There is no staff on site however, they are very responsive and frequently check-in.
As an avid traveler, I think it’s extremely important to share my full experience and why I rated the way that I did.
First and foremost cleanliness should be top of the list in any lodge, hotel, or rental property. I will keep it simple and say that I had to clean the room before I felt comfortable. There were dead bugs in the floor, coffee stains on the counter, and hair was in the bed linens upon arrival.
Some of the photos are misleading because they make the room look much larger than it is. The room that I was in should have comfortably fit two people, but I would recommend this to a solo traveler. There was no living or sitting space in the room only. There was one backless chair that was very uncomfortable. Otherwise, you had to sit on the bed. They’re only small trash cans provided in the room that won’t even fit a takeout box and I cannot locate a larger trashcan on the property.
We fortunately had a large box in the car that we could leverage for trash.
The bathroom is very small and the shower even smaller. If you are a larger person, it is likely that you will not fit in the shower at all.
I did experience a pretty major issue during my trip, and I will say the staff did everything within their power to make sure I was taken care of. I do appreciate that very much.

Partner

10/10

Exceptional

22 May 2026

Kelli

Perfect for 2 travelers. Clean room, helpful staff.

Partner

10/10

Exceptional

20 May 2026

Sheri

It was nice to pull right up to the room. Very convenient location.

8/10

Excellent

17 May 2026

Sonya

It's a cute, refurbished roadside motel. Our room was a bit smaller than we expected, but was perfect for our 2 night stay. Very clean, and had lots of amenities. We enjoyed the fire pit area behind the building. It was a nice place to relax after a busy day of sightseeing and enjoy a bottle of wine.

Partner

6/10

Pleasant

17 May 2026

Nicholas

This property tries hard. They are banking on being close to Ruby falls. Management operates very much like a house rental, meaning not room service and no office. Door code access. Rental agreement is emailed to you once you book with stipulations. The property has be renovated and provides a fair amount of amenities. Room was clean but was fairly small. There wasn't a security lock or door chain. The traffic outside was very close to the room and was very loud through windows and door. There is a door leading to a removed balcony that has a waist high \"guard\" rail, but should be converted into a window only. I could pick apart little things but its a decent room on the far side of Chattanooga within 15 min of downtown.

Partner

10/10

Exceptional

16 May 2026

Sara

I love this place! Rooms are clean and decorated simply! The management is quick to respond and checks on you during the stay! Parking is simple in front of each room and there is even a seating area and small games outside !

Partner

10/10

Exceptional

16 May 2026

Gregory

It’s proximity to local attractions and restaurants.

Partner

8/10

Excellent

13 May 2026

Luke

Had a couple of issues:
1. There was only one towel in the room for two adults and a child.
2. Had issues with trying to lock the door when we went out, so door was left unlocked and quite fortunate that nothing happened to our room whilst we were out.
3. Trying to leave a message on voicemail proved to be a frustration!
4. cold Water pressure was very low, both in the shower and kitchen.

**Otherwise everything else was excellent! I would definitely recommend the property but would advise guests of these issues I had.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Mary

Close to everything I want to go visit.

10/10

Exceptional

06 May 2026

Derrick

Great location and friendly staff!

Partner

8/10

Excellent

04 May 2026

Bruce

Room was clean, the price was right.

Partner

10/10

Exceptional

04 May 2026

Samantha

This hotel was in a great location. It is literally at the base of Lookout Mountain below Ruby Falls & Rock City. It’s a short drive to the aquarium & zoo. It is close to a busy road, but it wasn’t an issue for my family. There was a small problem with one of our beds and it was fixed in a timely manner. Communication from the hotel was 10/10. Overall it was a great stay and was very affordable.

Family_with_children

8/10

Excellent

28 Apr 2026

Andrew

Great bargain and a great location! Clean and updated. TINY room, but you're hopefully not there to hang out in your room all day. Peaceful location.

Partner

10/10

Exceptional

25 Apr 2026

Ginny

The parking was very convenient. We got to park right in front of our unit. The interior was decorated very nicel. We really love the Retro looking mini fridge and microwave. There was a keurig coffee maker and creamer in the refrigerator.

Partner

8/10

Excellent

24 Apr 2026

Dina

The room was cute and clean, had a fridge, microwave and Keurig which was great. No front desk which I didn’t realize and was a bit disorienting, but Ian who I got ahold of on the phone was nice. The location was good except it is right next to a road and it was very loud. If you’re a light sleeper I would opt elsewhere.

Self

2/10

Poor

23 Apr 2026

Jennifer

We only stayed one evening as the bed was broken, soap dispenser was broken, toilet paper holder was broken and freezer in fridge was filled with ice and not able to be used until defrosted. Contacted property and they offered to move us to a new room. Checked new room and bed was also broken in there. Advised them it is not safe to stay on their property and they offered us our original room back which made us leave and not come back. They did not offer a refund of any kind, only to move to another property they owned. Because our safety and security is our most important asset, we felt we could no longer safely stay on their property. We lost out on three days in Chattanooga because of the poor conditions. Also, Rooms are way to close to highway so all you hear all night is vehicle noise. Pictures and descriptions are very misleading.

Partner

10/10

Exceptional

20 Apr 2026

REBECCA

This hotel is very nice and seemed newly renovated. The room we stayed in was very clean. The bed was comfortable and the bathroom was clean. I do think the shower was a little small but it served our purpose. Overall this was a quaint property that I would definitely stay in again. I really liked the vintage mini fridge and microwave that added to the decor. There is a covered area behind the property with some tables and a fire pit area. The location was perfect too on Lookout Mountain. We were less than 5 minutes from Ruby Falls and less than 15 minutes from Rock City and downtown Chattanooga. Highly Recommend if you're looking for something simple and affordable.

Friends

8/10

Excellent

19 Apr 2026

Dawn

Road side boutique hotel, just outside Raccoon Mountain. We had a family wedding at The Venue and it was perfect! The back yard is perfect for small get togethers and camp fire. Parking isn’t ideal and If you are looking for a quiet escape, this probably isn’t your location since it’s right off a busy highway and you can hear all noise from adjacent rooms. But it was clean and comfortable and very spacious. We will definitely go back.

Family

10/10

Exceptional

19 Apr 2026

Brandy

This was a last-minute booking, and it exceeded all expectations! The room was absolutely stunning, and the location couldn’t have been more perfect. We are already planning our next trip!

Partner

10/10

Exceptional

15 Apr 2026

JoAnn

Plenty of parking in front, very clean. We did not use any amenities, but this place is close to Ruby Falls. Rock City and Incline Railroad which we really enjoyed! Great location!

Family

10/10

Exceptional

14 Apr 2026

Patti

Parking was fine and area felt very secure

Partner

6/10

Pleasant

13 Apr 2026

Charles

The property was clean and in a very convenient location. The pictures don’t really convey how tiny the room and shower is but that’s not a huge deal.
My most pressing concern was the lack of response from the customer service number or from the message service. Our TV didn’t work, the code to the “game boxes” was incorrect, the fire pit was out of gas so it didn’t work, and the freezer was completely frozen up. I called numerous times and left messages as well as leaving messages on the app. No response. Ever. They were VERY prompt at responding when they needed a copy of my ID so I know someone is receiving the messages; they just chose not to reply.
Because of this, I would never stay here again.

Partner

10/10

Exceptional

11 Apr 2026

Zach

Clean room and property, easy to find and an excellent location. Would stay here again.

Partner

8/10

Excellent

10 Apr 2026

Melissa

We stayed in room 3. My biggest complaint is the mattress. It needs to be replaced. I'm fairly sure I sank down a good 6 inches into it when I laid down.

Friends_and_family Friends

10/10

Exceptional

01 Apr 2026

Christine

This is a cute place. It is close to the highway so yes your going to hear traffic but of a night it is for the most part peaceful. Super close to Lookout mountains amenities. Also go into town lookout valley the pizza place and mexican place is amazing. It was super clean and I love the air b&b vibe!

Self

10/10

Exceptional

31 Mar 2026

Charmaine

The room was very cute and clean!

Partner

10/10

Exceptional

31 Mar 2026

Jody

The room was really cute and cozy. Location was awesome! Would definately stay here again.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Caitlin

Room is cute and well decorated. The traffic noise wasn't too bad. When the air conditioner is running you can barely hear anything. The room is small and the shower is tiny, but all in all it was a good stay. The area is perfectly placed for the things in the area. We loved exploring Chattanooga and surrounding areas!

Partner

10/10

Exceptional

30 Mar 2026

Morgan

The Lodge was great. Even though there was not direct communication with staff, clear instructions were sent as well as informational reminder. Will stay again in the future.

Family_with_children

10/10

Exceptional

27 Mar 2026

Corey

I found The Lodge while searching for a hotel room to stay in for my daughter’s volleyball tournament in Chattanooga. I had to be very precise with location because I didn’t want to be too far from where the tournaments were being held. The location was perfect. On either side of the mountain, there were stores if we needed anything, and we were very close to the convention center downtown.
The price was extremely affordable, and everything that came with the room made it well worth it. I’m an avid review reader, so I always read reviews before booking. I can honestly say our room was very clean, we had plenty of towels, and there was lots of space. The air conditioning worked great (which can be hit or miss at hotels, so I was a little concerned). Y’all—the beds were incredible. It felt like sleeping on a cloud, and you couldn’t feel the person next to you move. It was the best sleep I’d had in a while.
The microwave and refrigerator both worked great, and I also loved having the sink just in case we needed it. We did have an issue with the bathroom door being broken and not shutting all the way. While that wasn’t ideal, we let them know as soon as we noticed, and their response was very quick.
One small thing to note: the trash cans provided in the kitchenette and bathroom are quite small. Bathroom trash cans are typically small, so that wasn’t an issue, but I would recommend a larger trash can for the kitchenette area.
Other than that, we loved our stay and would definitel

10/10

Exceptional

23 Mar 2026

Paige

Resevered parking just steps away from the room. 15 minutes or less from the aquarium, ruby falls, rock city gardens and much more. The bed was super comfy and the staff was very attentive! Great location and price. Definitely would stay again!

Friends

10/10

Exceptional

23 Mar 2026

Manny

This lodge felt incredibly welcoming—clean, comfortable, and easy to access. Its location was perfect for everything we wanted to do, and the consistent communication made the entire stay smooth and stress-free. It truly enhanced our experience, and we’d happily stay here again.

Partner

10/10

Exceptional

22 Mar 2026

Mary

I really enjoyed my stay. It was very easy to find and check in was easy. I was able to park right in front of my door. The room was perfectly clean and had everything I needed for a weekend stay. The bed was super comfortable. I will definitely stay again

Self

10/10

Exceptional

22 Mar 2026

James

Room small but clean. Saw no staff but received plenty of info.parking directly in front of room. Food and supplies on same road.

Family

10/10

Exceptional

16 Mar 2026

Christopher

It was a nice place to stay!

8/10

Excellent

13 Mar 2026

Will

Parking was good. The room is very close the highway but that was advertised fairly on the website. Everything in the room was clean and worked properly. If you’re looking for a cheap place to stay that is well taken care of I can’t recommend here enough. It’s perfect for a weekend trip exploring lookout mountain and close enough to Chattanooga to get some good food in between.

Partner

8/10

Excellent

22 Feb 2026

Seajay

It gets a little loud with the passing vehicle

Partner

8/10

Excellent

18 Feb 2026

Debra

Everything was clean and nice. We found it strange that we were there all by ourselves and no one else was around. No staff on site.

Partner

8/10

Excellent

06 Feb 2026

Holly

Clean

10/10

Exceptional

27 Jan 2026

Frank

This place is a hidden gem, you are no more than 2-6 minutes from all attractions and downtown!!! The room was cozy and immaculate! It was well-priced and very clean. We will be using them again later this spring.

Leisure Family

8/10

Excellent

18 Jan 2026

Rhonda

It's a really nice place. The room was clean and the amenities are great. The location is convenient but very close to the road so there is noise. It's quite risky leaving the parking lot because of the speed of the cars coming around the curve. This can be a matter of concern for some people. We were overall pleased.

Partner

10/10

Exceptional

15 Jan 2026

Tammy

Cute, quirky spot! Without a doubt the best sleep I had in months. That alone makes me want to come back. Super close to all we wanted to do. Great unique stay.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Haley

Clean room, very homey feeling. Perfect location. Will definitely stay here again!

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Corina

We had an awesome stay! Super clean! Tentative staff. The bed was comfortable! I love that there was a keurig and not one of those mini coffee makers. We will definitely come back the next time we are in Chattanooga!!

Leisure Family

10/10

Exceptional

27 Dec 2025

Taylor

It was conveniently located between town and tourist attractions on the mountain.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Susan

Good communication. The room and shower were clean. The floors could use a good mopping. On a busy highway but quiet at night. It was close to everything that I wanted to do. I would stay there again.

Leisure Self

10/10

Exceptional

23 Dec 2025

Danny

It was Great and Perfect. Just what we needed for our trip TY

Leisure Family

10/10

Exceptional

22 Dec 2025

LAUREN

Clean room. Great location, very close to things we wanted to do. Room was stocked with everything we needed. Grocery store is close.

Business_and_leisure Partner

8/10

Excellent

21 Dec 2025

Toshimi

Nice and cozy. Beds comfortable, great location for what we wanted to do, and easy to find.

Leisure Friends

10/10

Exceptional

17 Dec 2025

Kelly

Very clean room. Accessible to everything easily. Beds are very comfortable.

Leisure Family

10/10

Exceptional

07 Dec 2025

William

Clean, great location

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Belinda

Great area, parking was a little tight but great area

Leisure

6/10

Pleasant

30 Nov 2025

Craig

Im going to give 3 stars because the company refunded us for the night we didnt use. My hasband and I travel a dozen or more times a year and have never left a destination early until this stay... the heater in the room sounded like a lawmover or motorcycle everytime it started up and remained that loud until it shut off. Since we got in so late on Thanksgiving we waited until morning and messaged them with a video of the issue, they asked if we had heat, and said they would check it out. We left for the day and there was no reaponse after that. My husband called later that night said we would be checking out in the morning and requested a refund for the unused day, which they refunded us, which we thought was fair.

With that being said one positive, the location. It feels out of town yet an easy drive to major attractions like ruby falls, lookout mtn, and down town. Plus there was free parking at the lodge.

Wish i could give a better review, but this is accurate as to how our visit went.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Andrew

Room was as pictured and everything was in good condition. Communication with the Lodge was very good via text throughout our stay

Leisure Partner

8/10

Excellent

20 Nov 2025

Stephanie

Clean room, floor needs repairing, could’ve been a trip hazard, had to take our own trash out to the dumpster upon leaving, felt like that should’ve been on the cleaner, need bigger trash can, right on the main road in a dangerous curve, but room was very nice

10/10

Exceptional

19 Nov 2025

Troy

Good location

8/10

Excellent

16 Nov 2025

ashley

Room was hard to find just because it was dark and the sign for the lodge was small. The beds were extremely comfortable and the space was comprobable to a nice hotel room if not bigger. The floors were semi dirty but nothing extremely gross. The shower was really nice, wish it had darker curtains. Street lamps shone in in the middle of night. Tv worked great. We had a nice relaxing weekend appliances were super cute

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Sara

Clean room, easy to communicate with and clear instructions for check in and out! Definitely will visit again

Business_and_leisure Partner

8/10

Excellent

10 Nov 2025

Cam

U

8/10

Excellent

03 Nov 2025

Michelle

We enjoyed our stay. It was clean with comfortable mattress, the sink in the kitchenette was very useful. The mini fridge was cold but heavily frosted. It'd give us more room if it was defrosted. It's conveniently located near all the attractions but extremely close to the highway. If you're a light sleeper, bring ear plugs. The staff was very responsive. We would come back again.

Partner

10/10

Exceptional

03 Nov 2025

Anne

This was my second time staying at The Lodge at Lookout Mountain and I'll be back in the future. The rooms have been very comfortable and spotless both times, the staff checks in via text to see if I need anything. The location is great - easily accessible to anything you can think of doing. On top of that it's very stylish and visually appealing!

Leisure Self

6/10

Pleasant

01 Nov 2025

Lorie

Very clean !but very noisy- hard to get in and out

Leisure Family

8/10

Excellent

30 Oct 2025

Quinten

Very clean rooms a bit small but was perfect for me and my wife.

Leisure Partner

2/10

Poor

26 Oct 2025

John

It’s right in a main road, very noisy along with the dogs in the next room. We did not have heat, 43 degrees at night. Had to go buy a heated blanket for $125. Staff could care less. Said they would have maintenance check it when we left?? Tried heat again 2nd night and it was smoking and set off smoke detector. Sent a message and not returned until we were leaving. Unplugged it hoping to stop a fire issue.

Leisure Family

8/10

Excellent

26 Oct 2025

Randica

Room was very clean and updated.

Family

10/10

Exceptional

25 Oct 2025

Josh

Overall we enjoyed our stay. It was just my wife and I, so the room was OK. The lamp and other fixtures were dusty. But all and all we would stay here again. The bed was comfy and everything else was generally clean.

8/10

Excellent

21 Oct 2025

KELSEY

Very cute updated motel near Rock City and Ruby Falls. Turning in and out of the motel is terrible. Blind spots both directions in a curve on a busy road but other than that an nice overnight stay.

Leisure Self

10/10

Exceptional

21 Oct 2025

Adrian

Staffed

Leisure Partner

8/10

Excellent

21 Oct 2025

SHARON

Liked the location, size of room, comfortable bed, grounds, and view.

Leisure Partner

8/10

Excellent

20 Oct 2025

Joel

The room was cute and overall a good experience. The only personal observation was the shower is only a 3x3 stall shower which was very small to bath well in. Otherwise the room was great and convenient to the attractions in the area.

Leisure Family

10/10

Exceptional

19 Oct 2025

Scott

Perfect area when wanting to visit Ruby falls and rock city, cute, decorated nice, easy

Partner

6/10

Pleasant

17 Oct 2025

Rachael

No It was on a busy highway that was dangerous to get in and out of

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Michelle

Room was great! Location was great!!
Parking was great, even with our trailer on back, there was still plenty of room for us.

The only problem was customer service. There wasn't any. The whole check-in was done remote and they gave a code to get in. Well.... I had trouble logging in to the wifi and there was no one to ask. I had to call the help line and that took forever and then they didn't know how to help me, so I wasted my time trying to get them to help. LUCKILY the neighbor was leaving his room, so we were able to ask HIM for help.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Jennifer

Cozy little spot near the tourist attractions we wanted to do. Very very clean. So cute!! Fire pit out back. Very relaxing and quiet. Easy check in and out with specific instructions.

Leisure Family

8/10

Excellent

13 Oct 2025

jonnie

Clean room. Freshly remolded. A little small but was very comfortable.

Partner