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Holiday Inn Express and Suites Chattanooga Lookout

Chattanooga - TN · United States

3710 Modern Industries Pkwy.View location

8.2/10Excellent1,003 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express and Suites Chattanooga Lookout

Enjoy the breathtaking views of one of Chattanooga's most visited locations. Nestled at the foot of the mountain, our Holiday Inn Express® Hotel in Chattanooga Lookout Mountain is just minutes away from downtown Chattanooga.

Our location is perfect for travelers who are looking to enjoy the excitement of the city while indulging in nature's peaceful atmosphere. Our hotel is equipped with high end technology that allows corporate guests to scan, email, fax, and save any last minute updates right before that important meeting.

While visiting the city, families are encouraged to dive into the deep wonders of the Tennessee Aquarium in the heart of Chattanooga, later on, hop aboard the Southern Belle for a cruise along the majestic Tennessee River.

Raccoon Mountain Caverns, Rock City and Ruby Falls, surround the hotel, allowing guests to have the ability to have the most visited attractions of the City at the tip of their fingers. Our friendly and knowledgeable hotel team works hard to ensure every stay leads to amazing memories.

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We invite you to enjoy our daily complimentary breakfast which includes our freshly brewed Royal Cup coffee. Travelling with a group? We would love to accommodate you all. For group reservation inquiries, rates, and general information, please contact our Sales Director Kathryn Everett at keverett@jacaruso. com.

We hope to see you soon.

Located in Chattanooga (Lookout Valley), Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG is within a 10-minute drive of Ruby Falls and Lookout Mountain Incline Railway.

This hotel is 6.2 mi (10 km) from Chattanooga Choo Choo Historic District and 6.6 mi (10.6 km) from University of Tennessee at Chattanooga. Make yourself at home in one of the 92 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 3 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Raccoon Mountain Caverns 4.2 km / 2.6 mi
Tennessee River 4.7 km / 2.9 mi
Reflection Riding Arboretum and Nature Center 4.9 km / 3 mi
Ruby Falls 5.1 km / 3.2 mi
Cravens House 6.4 km / 4 mi
Point Park 6.5 km / 4 mi
International Towing and Recovery Hall of Fame and Museum 6.7 km / 4.2 mi
Lookout Mountain Incline Railway 6.9 km / 4.3 mi
St. Elmo Park 8.7 km / 5.4 mi
Erlanger Park 9.1 km / 5.7 mi
Jane's Garden 9.2 km / 5.7 mi
Chattanooga Brewing Company 9.2 km / 5.7 mi
Finley Stadium 9.4 km / 5.8 mi
Chattanooga Market 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 92
  • Number of floors (main building): 5
  • Double rooms: 47
  • Suites: 15
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 22 more facilities & services
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 33 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Hairdryer
    • TV
    • Bathroom: 1
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 33 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-2

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-11

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-5

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 33 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Holiday Inn Express and Suites Chattanooga Lookout

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 33 m²ROO.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Cable TV
    • Desk
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 33 m²ROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Chattanooga Lookout

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express and Suites Chattanooga Lookout

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express and Suites Chattanooga Lookout

8.2
Excellent
1,003 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Antonia
Professional friendly staff
6/10
Pleasant
20 Jul 2026
Mike
The room was not great. Walls had holes and pealing wallpaper. The breakfast was not good and we ended up eating elsewhere. Would not recommend this hotel and wouldn’t stay here again.
Family
8/10
Excellent
19 Jul 2026
Joyce
Clean room, friendly staff and great breakfast !
Partner
2/10
Poor
14 Jul 2026
Christian
Upon entering my room, I noticed an intense, damp smell. Shortly after, I discovered that the carpet near the window and under the air conditioning unit was completely drenched. Because I checked in late (around 1:00 AM), I decided to sleep and address it the next day. When I notified the front desk the following morning, they were entirely dismissive. They did not take a formal report or show any concern. I seriously doubt the issue has been resolved. I would not recommend staying here.
Family
6/10
Pleasant
08 Jul 2026
koren
the pool is small- not really any activities can be done in this. staff had told my child no to getting any breakfast during breakfast hours, telling her to get some from the rest of her family. can't have eggs, an apple, a juice for each registered guest? informed we needed extra towels for our room didn't get extra so not everyone got a towel to dry off with after showers.
toilet in our room had some issues flushing. it kept acting clogged before finally going down before spilling over.
Family_with_children
10/10
Exceptional
29 Jun 2026
Debra
Great stay
6/10
Pleasant
29 Jun 2026
Carolyn
Room musty smell & light plus electrical outlet by the bed were not working but bed was comfortable.
Partner
8/10
Excellent
28 Jun 2026
Hannah
The room was clean for the most part, a few hairs here and there, but overall it did not feel gross and dirty. I arrived to check in after 10 PM and had to wait for 10 minutes for a front desk person. I know they were working solo, but I was also exhausted and it was a long time to wait! When I was checking out, there was someone at the front desk waiting for help for a long time as well! When I finally got to my room late at night and tired, my room key did not work as well. Just a little bit of a frustrating check-in experience! I was a solo female traveler though, and felt safe!
Self
10/10
Exceptional
28 Jun 2026
Jennifer
Nice, clean hotel! Wish we could have stayed longer but was just passing through!
Partner
8/10
Excellent
27 Jun 2026
Crystal
Property beginning to show some signs of wear, but was clean. Staff was friendly. Breakfast per Holiday Inn Express usual. Still a good place to stop at this location.
Friends_and_family Friends
6/10
Pleasant
24 Jun 2026
Tyanna
It was way too hot and humid in the room for me. Walked in and seen a huge dehumidifier in the middle of the floor. Was not aware of it and was highly disappointed with the temperature. There was also black marks in the shower leading me to believe it wasn’t cleaned properly.
Partner
8/10
Excellent
21 Jun 2026
Samantha
.
Partner
10/10
Exceptional
18 Jun 2026
Shelia
It was clean and well maintained
Family
10/10
Exceptional
14 Jun 2026
Inelvis
Todo me gustó
6/10
Pleasant
13 Jun 2026
Natalee
The ice machine was out of order on 2 floors the pool was closef
10/10
Exceptional
13 Jun 2026
Monique
Cracker Barrel just a short walk. Beds comfortable and shower was nice and hot.
Friends_and_family Family
2/10
Poor
11 Jun 2026
Mark
Unfortunately, the room we booked on Hotels.com was unavailable when we arrived at the hotel. The hotel provided an alternative we agreed to, because we had not other option. After the booking issue, we had to change our rooms two additional times. The manager met us at the first room with keys to a new room for an unknown reason. The AC unit had been leaking water in the second room. We finally got into our third new room. It was clean, quiet and dry.
8/10
Excellent
09 Jun 2026
Emilio
Everything good, no complaints
Family_with_children
10/10
Exceptional
04 Jun 2026
Daniel
Everything went well
Family
10/10
Exceptional
01 Jun 2026
polly
Many breakfast options
Clean hotel
Family_with_children
8/10
Excellent
24 May 2026
Tiana
The rooms were okay. They could have been a little more clean but not bad for one night.
Partner
8/10
Excellent
22 May 2026
Ty
Place was clean and breakfast was good.
Family
10/10
Exceptional
13 May 2026
Latricia
YES, HOWEVER THEIR WAS AN EARLY MORNING FIRE ALARM THAT I WAS AWAKEN BY AND HAD TO CHECKOUT EARLY
Self
6/10
Pleasant
08 May 2026
DaJa
Staff was great and accommodating
Family_with_children
10/10
Exceptional
30 Apr 2026
Kitty
Breakfast was great. We did have an issue with our showers as you could t turn it off shower tj use the tub. We also had an issue with the AC but when reported the maintenance personal responses immediately.
Partner
10/10
Exceptional
29 Apr 2026
JUANA
Best hotel, great staff, very friendly, excellent, wish I booked longer stay there,
8/10
Excellent
28 Apr 2026
Brandi
-
6/10
Pleasant
27 Apr 2026
Randy
The repair of the room was not good. Our room door was jacked, we could see light around the entire perimeter and the folding security latch was loosely hanging by two screws. Not the best!
Partner
6/10
Pleasant
22 Apr 2026
Suzanne
Air doesn’t work good and rooms need upgrades
Partner
2/10
Poor
19 Apr 2026
Margaret
Liked the location

Dislike the front desk day staff. He was rude or never at the desk. Waited 15 minutes to check out as we needed a printed receipt, he never came to the desk.

Breakfast food was disgusting. Bread and bagels stale, hard as rocks. Cold eggs, cold turkey sausage. No jelly for anything or butter.

Will not be back nor recommend.

There we're 4 other rooms waiting at the desk as well. Not just us
Partner
10/10
Exceptional
18 Apr 2026
Randy
It’s a nice hotel. We stay frequently. I don’t like that the ice machines are only on two of the five floors. The location signage is very poor too. I always have to search for ice and usually end up asking at the front desk.
Partner
10/10
Exceptional
16 Apr 2026
Jevaris
Great
10/10
Exceptional
12 Apr 2026
Rosemary
The hotel was the perfect location. It is away from the crowds but close to restaurants and stores. It was also very close to three of the main attractions.
The staff was very accommodating, especially Ishmael. We asked for a Keurig for our room and they bought up one. But they had fresh coffee all day in the breakfast area. Our microwave was not working so they replaced it. The bed was very comfortable. and it was pretty quiet.
The breakfast was hot and a different variety each day.
Partner
10/10
Exceptional
09 Apr 2026
Marcee
Very clean and comfortable bed.
10/10
Exceptional
08 Apr 2026
Aaron
everything was great
Partner
10/10
Exceptional
03 Apr 2026
Kris
Breakfast menu was good and fresh
Partner
10/10
Exceptional
30 Mar 2026
Bob
Clean room, breakfast ok
Partner
10/10
Exceptional
29 Mar 2026
Tiffany
Breakfast was great! Fried potatoes, omelet and sausage. Great oatmeal with toppings!!!
6/10
Pleasant
29 Mar 2026
Sandrika
Our bathroom had mold growing on the caulk. The pool was closed the first day we were there due to maintenance. There wasn’t many breakfast options. Staff was great though. Also the wifi doesn’t work at all
Family_with_children
10/10
Exceptional
29 Mar 2026
SREEKANTH
Clean room.. good breakfast
Family_with_children
10/10
Exceptional
22 Mar 2026
Joshua
No
Family_with_children
10/10
Exceptional
16 Mar 2026
Latoya
Nice clean facility
Family_with_children
10/10
Exceptional
15 Mar 2026
Pasquale
Clean and a great location when visiting the area.
Family
10/10
Exceptional
11 Mar 2026
Bridget
Great check in. Very clean room. Comfortable pillows!! The breakfast was very nice too!
Partner
10/10
Exceptional
10 Mar 2026
Melki
Great stay, highly recommend
Friends_and_family Family
8/10
Excellent
08 Mar 2026
Michele
Hotel was very nice. Clean and comfortable bed. Lots of restaurants nearby. The only downside was the noise from the trucks on the highway.
Partner
6/10
Pleasant
04 Mar 2026
Michael
Need to bring back coffee makers and clocks.
8/10
Excellent
19 Feb 2026
Dustin
Location
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
troy
Clean
8/10
Excellent
04 Feb 2026
Jim
Room was very clean, but the tub drain was really slow.
Friends_and_family Family
4/10
Poor
26 Jan 2026
Randy
Had to call the front desk to get a coffee maker in our room. Was told that they are no longer provided in the rooms. Also, there is no ice machine on floor five. Our room was on five. Took our ice bucket downstairs to the lobby. Was told that the ice machines are only on floors 2,3 & 4! :-(
2/10
Poor
17 Jan 2026
Karel
The room I booked online isn’t actually available.
10/10
Exceptional
17 Jan 2026
gary
Clean rooms. Great staff
10/10
Exceptional
29 Dec 2025
Paul
Quiet! Friendly Staff.
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Arthur
Comfortable bed, clean room, friendly & helpful staff. Lovely lobby. Only issue was restraunt being closed in the evening both days we were there. Good location and many restaurants and shops not too far away
10/10
Exceptional
06 Dec 2025
Julie
Clean rooms, good breakfast, easy getting on
And off the highway
Friends_and_family Family
6/10
Pleasant
30 Nov 2025
Theresa
It was fine except my tub dropped non stop
Leisure Self
10/10
Exceptional
28 Nov 2025
Preston
Was a great stay
Friends_and_family Family
8/10
Excellent
24 Nov 2025
Robert
Convenient local for my needs. Courteous staff and the room was clean
6/10
Pleasant
16 Nov 2025
Chris
Great front desk . Rooms noisy due to interstate traffic
Business Self
6/10
Pleasant
16 Nov 2025
Sheryl
The staff was friendly and helpful and great to talk to.
The swimming pool is cold non-heated. Plus I thought they had a hot tub but they did not. There's different Holiday inns in the area and I may have had them mixed up. The food that they have is basically Continental. The hot food that they serve was not hot and they only serve till 9:30 in the morning.
Leisure Friends
10/10
Exceptional
16 Nov 2025
Jennifer
Friendly staff, very clean room. Breakfast buffet was good. Ample parking. Would definitely stay here again.
10/10
Exceptional
09 Nov 2025
Michael
We had a great stay. Our rooms were clean and the staff was very friendly!
Partner
10/10
Exceptional
07 Nov 2025
stephen
It was very disturbing not to have elevators with the licensing permit hanging. The elevators bounced when you got on and off. Heard from several individuals they were stuck on the elevators because they didn't work correctly. Had a few issues in each of the two rooms that I booked. For the age of this hotel I thought it would be in better shape than this.
Leisure Friends
10/10
Exceptional
05 Nov 2025
Rachel
good for the money
Business_and_leisure
10/10
Exceptional
04 Nov 2025
Dewayne
Yes
Partner
10/10
Exceptional
01 Nov 2025
barry
Great breakfast
10/10
Exceptional
26 Oct 2025
Joshua
Very nice
6/10
Pleasant
25 Oct 2025
January
Upon arrival, the staff said I had not prepaid for the room, I said I have a receipt for paying online. The staff continued ‘you did not prepay for the room’ then with no confirmation they found my booking. The original charge on the screen was $524, and with no apology or recognition, the charge changed to the accident fee of $25. This was both a hassle and embarrassing for me and my children, as there were other guests trying to check in and the lady had not been discreet telling me (wrongly) ‘ You did NOT prepay for the room’ The bath has damage, stained and cracked around the plug hole. The noise at night from the highway isn’t the hotels fault but guests should know you will hear each loud truck pass by. I had asked in the special requests section online for a room on a top floor, and maybe they were booked up, or maybe the lady didn’t want to acquiesce, but we were put on the 2nd floor. My children ate the prepackaged muffins for breakfast, as the waffle station was closed. I gave a favorable star rating but I would stay in a different hotel if we visited Chattanooga again.
Leisure Family
10/10
Exceptional
20 Oct 2025
Jeremy
Great location for look out mountain and downtown
Leisure Family
10/10
Exceptional
18 Oct 2025
Jennifer
Nice hotel, great location. Minutes away from Lookout mountain depending on what side of the hotel you’re on, you can look out the window and see the mountain. Cracker Barrel is within walking distance and the staff at the hotel were friendly and accommodating.
Partner
6/10
Pleasant
17 Oct 2025
Angel
Unclean Room & Poor Management

My family and I booked a room that sleeps 6. When we arrived, the bathroom had mold stains in the shower ceiling, a permanent brown stain in the tub, and a strong stale odor in the room. We could not even shower in the bathroom. When I notified the front desk, the attendant casually said the stain was “from people working in the tub,” as if that made it acceptable.

To their credit, they did eventually switch us to another room to accommodate us — however, the general manager’s people skills were extremely poor. She initially told us we would not be charged for the extra room, yet I later saw the charge pending on my bank account. When I brought it to her attention, her response was simply: “Oh, it’s gonna fall off.” There was no apology, no professional communication, and no reassurance — just a dismissive attitude.

For the price we pay to stay here, cleanliness and respectful customer service should not be optional. The room conditions were unacceptable and the way management handled the situation was even worse. I would not recommend this hotel until they address both their cleanliness standards and their customer service training.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
James
Quiet, clean, comfortable. Staff was nice and breakfast was good. Right next door to Cracker Barrel.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Christine
Everything was great
Partner
10/10
Exceptional
12 Oct 2025
David
We were on the top floor and it was very quiet. Staff was friendly and helpful.
Leisure Partner
10/10
Exceptional
07 Oct 2025
Alexander
Door latch not working.
Business
10/10
Exceptional
04 Oct 2025
Ken
Did not use or have a pet
Partner
8/10
Excellent
30 Sep 2025
roberta
Nice place comfortable beds
Leisure
8/10
Excellent
14 Sep 2025
Orville
Check in little new due to new computer software but staff was good
Leisure Family
8/10
Excellent
12 Sep 2025
John
Staff
Partner
2/10
Poor
03 Sep 2025
nishant
I was denied accommodation saying they do not have record for my booking, even though Expedia provided the booking confirmation.
Leisure Family_with_children
6/10
Pleasant
01 Sep 2025
Sam
Clean
6/10
Pleasant
31 Aug 2025
Sheri

Smell of mold

The smell of mold throughout the building was hard to get past. The room was okay, but nothing that would set it apart from other mid-range hotel experiences.
8/10
Excellent
25 Aug 2025
Radiana Dina
The hotel is decent enough but could use a few improvements like new mattresss and carpet. I asked for a higher floor room and they gave me second floor with a blocked view by two huge columns by the front entrance. Out of 5 floors that was the best they could come up with. A little disappointing especially because I stayed 3 nights
Leisure Family
10/10
Exceptional
19 Aug 2025
Christine
Clean and comfortable. All staff friendly and helpful. Very nice breakfast. Also close to area restaurants
Family
10/10
Exceptional
17 Aug 2025
Daniel

Dan Stewart’s stay again.

Excellent as usual. But no ice machine on the 5th floor and the mattress was hard. Not comfortable as they usually are here. Staff was wonderful as always.
Friends_and_family Family
2/10
Poor
16 Aug 2025
Jaime
There was mold on the bathroom ceiling, dusty vents, and a strong smell in our room. A worker quit/was fired as we arrived and we had to wait for someone to come check us in. Food was subpar. Burned toast set off fire alarm at 7:30 am but no one knew how to get into the room to shut it off. We were told that they would not be making any more breakfast after that. There was 1 nice worker. Try another hotel.
Leisure Family
2/10
Poor
13 Aug 2025
Steven
We stayed at this same hotel a couple of years ago, and it was fine. I dont know what happened but it was completely filthy and absolutely gross. Our bathroom floor had muddy foot prints on it and the shower looked like it had been worked on and never cleaned up after. We were exhausted and just wanted to rest and get out quick! Never again.. This hotel certainly not up to the standards we are use to!
10/10
Exceptional
11 Aug 2025
jennie
Very clean and staff were friendly and quick.
Leisure Partner
2/10
Poor
09 Aug 2025
Kirsten
MOLD ANS MILDEW IN EVEEY ROOM THEY MOVED US. ABSOLUTELY DISGUSTING.
Leisure Family
8/10
Excellent
09 Aug 2025
Stephie

Ok stay

Pretty good stay. Very comfortable beds and room with good air conditioning. Breakfast is ok but happy that it is offered. My only complaint is that they gave us a room with a toilet with no way to flush it. The knob/ handle was missing and there was no way to push or turn it. We tried to lift the lid to flush and couldn’t do that either. We would have asked to switch rooms but we were there for only one night and didn’t discover the problem until 11pm anyways.
Friends_and_family Friends
10/10
Exceptional
07 Aug 2025
Daniel
Everything was nice. However, there was a dirty towel still hanging in the bathroom that was not changed out.
Partner
8/10
Excellent
03 Aug 2025
Jonathan
Clean beds, but bath have mold to much humidity
Leisure Family
10/10
Exceptional
02 Aug 2025
Summer

Great spot with affordability

Friendly staff. Always greeted us coming in and leaving. Very clean. Great location. Breakfast had many options. Definitely recommend and would be back.
Partner
10/10
Exceptional
02 Aug 2025
Amanda
Comfortable room and well maintained
Will stay again when in the area
Business_and_leisure Family
10/10
Exceptional
02 Aug 2025
Andy
overall excellent
2/10
Poor
01 Aug 2025
Stephanie
Honestly the worst stay at a hotel I have ever had. Will not be back. Customer service was awful.
Leisure Family_with_children
2/10
Poor
31 Jul 2025
Madyson
Everything was ok until we pulled back our sheets to hair and then told they would take some money off the room since it was $182 and looked like there was small black dog hairs all over our bed. We had to change our bedsheets at 10:30 ourselves because it was covered in gross hairs. Very disappointing
4/10
Poor
28 Jul 2025
Tasha
The staff wasn't friendly, our door keys wouldn't work most of the time couldn't use back door where we park had to use side door totally not safe at night entering that way cleaning lady entering our room with out knocking
Leisure Family
10/10
Exceptional
28 Jul 2025
Debbie
Very nice
Leisure Family

Location & surroundings

Holiday Inn Express and Suites Chattanooga Lookout
3710 Modern Industries Pkwy., Chattanooga, United States

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Holiday Inn Express and Suites Chattanooga Lookout

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