Name: The Hotel Chalet At The Choo Choo
Address: 92 Choo Choo Ave, Chattanooga, 37408, US

6/10

Pleasant

18 Jul 2026

Denise

My Only complaint was the noise. The wedding party was very loud and inconsiderate! I feel the staff should have asked them to be respectful of others.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Kelly

A stay we won’t soon forget🚂

Partner

10/10

Exceptional

17 Jul 2026

Donna

Very cute hotel. Loved our 1 night stay

Partner

10/10

Exceptional

17 Jul 2026

Kyle

Wonderful stay all the staff were extremely helpful best spot in Chat!

Family_with_children

10/10

Exceptional

17 Jul 2026

Matt

The hotel was great and staff were very friendly and helpful. Only minor issue was fitness room had few issues. Velcro straps on rowing machine didn’t hold, bike seat wouldn’t lock and one treadmill seemed to only have Pilates workouts. The washcloths in fitness had eucalyptus which was a very nice touch!

Partner

10/10

Exceptional

16 Jul 2026

Tiffany

We always love staying at the Choo Choo! The staff is always super friendly and amazing and the vibe and environment is just one of a kind !

Partner

8/10

Excellent

14 Jul 2026

Sandra

Excellent location, great pool, safe, and comfortable. I had previously visited this property in 1986. So I knew I had to stay here again for a concert taking place in the same neighborhood. We opted for one of the train cars and were comfortable during our stay. The bathrooms were very nicely updated, clean and well appointed. However, the drapes and other finishes might’ve been from my previous stay in the 80’s. The A/C was struggling to keep the temp at 80 in July until sunset. Even with the issues I’d recommend staying here at least once.

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Naveen Kumar

Stay was amazing and staff were very helpful. However, it was little towards pricy because you have to pay for each and everything in the room that you use. Other than that it was a great hotel to stay.

Family_with_children

10/10

Exceptional

13 Jul 2026

Gretchen

what a great place

Friends

10/10

Exceptional

12 Jul 2026

William

We love this area of Chattanooga, and the old train station and this hotel are pillars of the history of the area. The hotel is very nicely remodeled. We stayed in a King room, but we hope to come back and stay in one of the train cars. The people are so nice - Dian, the head concierge, recognized us from another trip to the area and gave us a bottle of champagne to share in our room. The pool, the patio with fire pits, everything has such a relaxing atmosphere to it. The hotel’s restaurant next door, Elsie’s Daughter was also very good, and you get a 10% discount there if you charge things to your room. The only small thing that bothered me a bit was that there was no breakfast included. There is coffee and pastries in the lobby in the mornings, but everything you get is a separate charge to your room; coffee $3 and up, pastries $3 and up. I don’t think I’ve ever been in a hotel that charged you for a cup of coffee in the lobby. Other than that, we enjoyed our stay immensely. There is also a horse and carriage that runs from that location to take you on a tour of the town. Very nice.

Partner

10/10

Exceptional

11 Jul 2026

reinaldo

Very good

Friends

10/10

Exceptional

11 Jul 2026

Mary

Very nice stay. Wish there was a bit more green space to walk our dog.

Pet

10/10

Exceptional

10 Jul 2026

Marie-Jo

I loved the way they renovated the rooms but still kept the history in the building. It was raining when we went but we managed to hang out at the pool for a couple hours in the sunshine and it was amazing! The only thing that caught me off guard is that I wasn't verbally reminded of the parking fees so when they invoiced me for two days of parking after my stay it was a bit of a shock, but I guess that was my fault too. The rooms are super quiet and it's in the heart of downtown which I loved! Definitely will go back when I can! It's my favorite hotel in the area.

Partner

10/10

Exceptional

09 Jul 2026

Donna

This hotel was so very beautiful. The rooms are just so cute! The coffee bar was great every morning with delicious muffins. Also there was lemon ice water whenever you want it which was wonderful with it being so hot outside. Bed was so comfortable and so many restaurants within walking distance. Loved our stay there!

Partner

10/10

Exceptional

09 Jul 2026

Chris

Interesting and different

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Kelsey

This was even better in person. What a lovely location. We will be staying here if we ever visit Chattanooga again!

10/10

Exceptional

05 Jul 2026

keriellen

Always one of our favorite places to stay

Family

10/10

Exceptional

05 Jul 2026

Keylen

Super me encantó todo el lugar

Partner

10/10

Exceptional

04 Jul 2026

Brian

We had a great time! The rooms were clean. The grounds were nice. We would definitely stay here again!

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Kyle

No ice machine, no laundry facilities available, no microwave (we knew that), and dogs barking (we never really said anything). There has to be better places to stay than here. We would not stay here again.

Partner

10/10

Exceptional

02 Jul 2026

Timothy

I was in town for a wedding and needed some clothing shipped ahead to the hotel. The staff was incredibly helpful, coordinating the deliveries with me so that the packages were already in my room upon arrival! Unfortunately, the postal carrier marked a few items as \"delivered\" when they actually hadn't arrived yet. The hotel staff completely set my mind at ease, assuring me they would track them down and ensure I received them, even if it happened after my departure. Sure enough, the remaining packages arrived after I checked out. True to their word, the staff kept in constant communication and successfully forwarded the late items back to my residence. Exceptional service!

Self

8/10

Excellent

02 Jul 2026

David

We enjoyed our stay, the rooms were clean and the staff friendly and helpful. Only complaint was a barking dog in the room adjacent to ours and the TV quit working on the second evening.

Partner

10/10

Exceptional

01 Jul 2026

Clarence

Very nice place, great location to everything in the area.

Family_with_children

10/10

Exceptional

01 Jul 2026

Jessica

My family and I enjoyed our stay! Hotel Chalet was the perfect spot for us. Our room was clean, the staff was great, and the location was centralized to everything we wanted to do.

Family_with_children

10/10

Exceptional

01 Jul 2026

Jose

Excellent

Partner

10/10

Exceptional

01 Jul 2026

Shan

The hotel is clean and well-maintained. The location has a very nice character. I know there is a free shuttle every 10-15 minutes connecting the hotel and other popular locations in town as well, but didn't utilize it since I have a car.

Partner

10/10

Exceptional

01 Jul 2026

Steve

We loved it here and can't wait to come again. We've stayed in a traditional room as well as the train cars, and it was wonderful both times. The courtyard is beautiful, and the hotel is so close to everything. We walked to breakfast and took the free trolley through town. Be prepared for the showers. The water is hot, and the pressure will knock you backward. It was great! I would recommend this hotel to everyone.

10/10

Exceptional

30 Jun 2026

Dawnette

I enjoyed the stay. I can’t wait to go again.

Friends

10/10

Exceptional

30 Jun 2026

Boris

The vibe of the hotel is super cool! Great styling and old time style.
Something to be aware of is hidden fees.
20$ per night parking fee.
No complimentary breakfast.
Only a paid breakfast bar with a few pastries and coffee.

Great hotel just heads up on the additional charges. Staff is awesome and very accommodating.

Family

10/10

Exceptional

30 Jun 2026

James

The staff were excellent! The room and the common areas were clean and you could tell they paid attention to the details. The bed was very comfortable. The only complaint I can make is that I wish the elevator was larger to allow easier access for the luggage cart. A lot of twisting and pulling was required to fit the cart in with little room for one person to fit in.

Family

10/10

Exceptional

29 Jun 2026

Sean

A super cozy environment, the rooms are very spacious and the hotel’s location is within walking distance to so many places!

Partner

10/10

Exceptional

29 Jun 2026

Ashley

The rooms were beautiful and clean. The staff were extremely accommodating.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Sereniti

We had a wonderful stay at Hotel Chalet at the Choo Choo! The hotel has such a unique atmosphere, it truly feels like stepping back in time while still offering all the modern comforts you could want. The historic character is beautifully preserved, making the experience much more memorable than a typical hotel stay. We also loved the coffee bar in the lobby; the latte was excellent and a perfect way to start the day. If you're looking for a one-of-a-kind place to stay in Chattanooga, I highly recommend Hotel Chalet. We'd definitely stay here again!

Family

10/10

Exceptional

27 Jun 2026

Maureen Elizabeth

Unique hotel in a good location. Centrally located and easy to get around by car or shuttle. Staff was welcoming and helpful, breakfast bar was wonderful and pool area is perfect for relaxing.

Family_with_children

10/10

Exceptional

26 Jun 2026

Randy

Last night in a 9 hotel driving trip & Chattanooga was really picked more for the location along the way than for any other reason. And this hotel for much the same reason. Happy to report I was pleasantly surprised on the upside by both. Got a great room, enjoyed the pool, location is excellent & staff was A+!! Highly recommend!!

Partner

8/10

Excellent

26 Jun 2026

Jennifer

The water pressure in the shower was amazing. The bed was super comfy. Loved the location.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Clifford

The hotel provided modern, first class amenities yet retained its early 20th century charm.

Partner

10/10

Exceptional

26 Jun 2026

Gary

Great hotel

Partner

10/10

Exceptional

26 Jun 2026

Chafarrah

Everything over exceeded my expectations,Thank You!!

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Lindsay

We had a great stay here. Location was convenient and amenities were very nice. We stayed in a train car for a unique Fathers Day. If you are a train enthusiast, this is a must do. The only drawback was walls are paper thin. At night we could hear every word of a heated and long argument of the adjoining train car.
We would stay here again, but only in a regular room.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Joseph Colum

Excellent!

Self

8/10

Excellent

24 Jun 2026

Mark

Overall it was a brilliant place to stay. The rooms are very spacious and comfortable. The furnishings are quite unique and tasteful.

Couple of things keep me from giving it five stars:

Parking appeared to be ample so I don't know why they have to charge $20 a day for it.

Plain ordinary coffee in the morning ought to be free not $3 a cup.

There really isn't a comfortable place to watch TV from the room because it doesn't swivel.

Little things like that are what add to a stay and allow me to say it was over the top. Fix those things and that's where you'll be.

All that being said if we were to return to Chattanooga and want to stay near the downtown area I would stay here again.

Partner

10/10

Exceptional

22 Jun 2026

Sarah

IMMACULATE. Do not hesitate on booking this one. This was seriously the greatest hotel experience I have had in my entire life. As a Chattanooga resident, I can honestly say that this is absolutely the best hotel to stay at for the perfect Chattanooga experience. The hotel room was so cozy a comfortable that I truly did not want to leave. The pool and courtyards were beautiful. The train cars and easy access to EVERYTHING at the Choo Choo made everything so easy and just had the coolest vibe and allowed us to make the best of every minute. The owners have done an amazing job at creating a seamless atmosphere that sucks you in and makes you feel like you have went back in time to early 1900’s Chattanooga. Was like being in a movie. Also let me just say, this is the cleanest hotel I have ever been in, the most comfortable beds and the most luxurious shower. Also as a person with an injury, I found the patio areas with access to the parking lot (which there were lots of places to get close parking to our room) to make things so much easier when I needed to save my legs from a long day. The area is also chocked full of amazing restaurants and things to do. Great hotel for anything from families to weddings. Very short walk to some of the best restaurants in town.

Family

10/10

Exceptional

20 Jun 2026

Amy

Awesome hotel and friendly staff. Would stay here again.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Mark

We had a lovely 2 night stay this week. The hotel was in an ideal location for downtown Chattanooga with lots of restaurants and bars close by. The drive to local attractions was also only 15-20 mins away again which was great.
We received a warm welcome from the staff and they were on hand with any questions. The Hotel was lovely and clean and offered some quirky train carriages for rooms which was great.
The restaurant was nice with excellent food along with Happy Hours.
They also had a caboose with patio Area however this wasn’t open during our visit which was a shame.
We would definitely return if coming to Chatanooga again in the future.
Thanks for a lovely stay

Partner

10/10

Exceptional

19 Jun 2026

Vesta

Very convenient and clean.

Partner

10/10

Exceptional

19 Jun 2026

Rachel

We had a great time. They offer so much and such a great location!

Family_with_children

10/10

Exceptional

19 Jun 2026

Christopher

Everything was beautiful and accommodating. Our only complaint was the facility is smoke free but then they had the smoking section just outside the front door and you have to walk through it to come or go.

Partner

10/10

Exceptional

19 Jun 2026

Kenneth

Staff services was great. Room was cozy and the pool was amazing. Anything you needed was within walking distance. Will definitely stay here again

Partner

10/10

Exceptional

19 Jun 2026

Robin

Staff accommodated my hotel room preference when asked.

Family

10/10

Exceptional

18 Jun 2026

Leticia

This boutique hotel was quite a unique experience, like stepping back in time. Even the short cute doorman was very charming. The rooms were clean with lots of charm and room, the bed was very comfortable too. Love the marble vanity.
I will definitely come back here.
Also there’s a great restaurant bar adjacent by the pool that we loved.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Angela

This is a very unique hotel. It is beautifully decorated both in the common areas and the rooms. The staff were all extremely friendly and helpful. I ate at Elsie’s Daughter and the food was delicious. My only complaint is that I was in a connecting room with no sound barrier. The first night a family came in at 9:30 with small, tired, loud children who cried through their bath time. I could hear everything! The next night a couple of women came in at 10:00 and were also very loud. “OMG I’ve never seen anything like this…look at that, look at this!” And even tried yanking on the connecting doors. I had an early meeting and they woke me from a dead sleep. If you don’t need connecting rooms, I suggest asking specifically NOT being put in one.

Self

10/10

Exceptional

17 Jun 2026

Terry

From the moment we walked in, the front desk staff was amazing; welcoming and so knowledgeable! The decor is sumptuous; not only the lobby, but the room (not one of the rail car rooms) felt like an indulgence. For some reason the atmosphere brought to mind “The Queen’s Gambit;” so cooooool; retro, but perfectly modern. I appreciated the in-room eco-friendly waters, and the cute postcard. We will stay here every time we visit Chattanooga in future.

Partner

10/10

Exceptional

17 Jun 2026

SHIRLEY

Love the hotel. Juat be careful as you may not get the room you expected if going through a third party.

Family_with_children

6/10

Pleasant

17 Jun 2026

Karen

Rooms are dark and very dated, especially the bathrooms. In the four days we were there, our room was not made up, although we did get fresh towels daily. The bathroom trash was emptied, but not room trash. We had to request that the room be serviced one day. We also requested an iron and ironing board, but had to repeat the request the next day. The front desk said that often \"housekeeping ignores us.\" We used the coffee bar in the lobby for breakfast; it's ok. Better to go out to nearby restaurants.

Check-in was more complicated than need be due to being part of a wedding package hold and adding on more days. This resulted in three different reservations at three different rates (Expedia's rate was better than the hotel rate). Room keys had to be reissued during our stay.

We did not eat at the on-site restaurant, Elsie's Daughter, but the food at the wedding reception was excellent.

Partner

6/10

Pleasant

17 Jun 2026

brooke

The air conditioner did not work at night. I asked the staff about local attractions and the younf man just shrugged.

Family_with_children

10/10

Exceptional

17 Jun 2026

Mary Lou

We enjoyed our stay in the rail cars. They are very well maintained and loved the decor. The ambiance of the old Choo Choo rings throughout the property.

Family

8/10

Excellent

16 Jun 2026

Jason

Fun stop

10/10

Exceptional

16 Jun 2026

Tony

Very cool hotel. Nice spacious clean rooms. Didn’t stay in the rail car room but they looked really nice. Close walking distance to numerous restaurants. Definitely worth the price, which was very reasonable.

Partner

6/10

Pleasant

16 Jun 2026

Samantha

Pros:
Pool was well maintained. Ascetically, the property is beautiful. Rooms were clean. Some staff was outgoing.

Cons:
No top sheet under the comforter.
Charged for minibar items not consumed.
Traincar not open during the afternoon anymore, then the area was used for a wedding cocktail hour so we were unsure about access to happy hour and for purchases.
On Sunday morning, the pool gates were not unlocked for access at 7 am as posted.
Expedia Silver perk of 2 beverages which has been drinks at the Traincar or Elsie’s Daughter for the past several years is now just two free bottled waters in the room.
Super slow service at coffee cafe on Sunday morning with very full hotel, one server.

Partner

10/10

Exceptional

15 Jun 2026

David

The hotel is in an excellent location. Short walk to several eateries. 100 yards from the Chattahoochee choo-choo…with several restaurants & bars. Minutes from the downtown area!
Staff, was excellent!

Partner

10/10

Exceptional

15 Jun 2026

Crystal

The cutest hotel in the best location.

Family

10/10

Exceptional

15 Jun 2026

Calvin

Nice room and lovey scenery close by to everything in walking distance to all

Partner

10/10

Exceptional

14 Jun 2026

Kara

Very friendly and helpful staff!

Family

10/10

Exceptional

13 Jun 2026

Joel

Such a beautiful hotel! Great decor. Great location. Beautiful attention to detail.

Partner

8/10

Excellent

13 Jun 2026

Dennis

Unique experience, surrounded by classic trains. The Frothey Monkey restaurant was excellent. Located in the Station. Malcolm our server was so incredibly friendly.

Partner

10/10

Exceptional

12 Jun 2026

Gary

The experience of staying in a travel car from the old days was terrific. The staff, especially Ainsley when we checked in, were courteous, helpful d professional. Would also recommend dining @ Elsie’s Daughter…outstanding. And two happy hours. 😊

Partner

10/10

Exceptional

12 Jun 2026

Yvonne

The room was unique and beautiful.

Partner

10/10

Exceptional

12 Jun 2026

Amy

Such a cool spot and the rooms were gorgeous!

Family

10/10

Exceptional

12 Jun 2026

Elizabeth

Such a fun, historic stay!! We swam in the pool, ate at the restaurant and enjoyed live music in the courtyard. Dog friendly. Beautiful tile work in the roosts. Comfy bed and great shower. We will be back!

Family_with_children

10/10

Exceptional

11 Jun 2026

Marlene

The Hotel Chalet was a charming escape! The bathroom was beautiful and the showers water pressure was incredible.

Family_with_children

8/10

Excellent

11 Jun 2026

Jessica

We really enjoyed our stay. The place is unique, creative, clean and relaxing. The staff exceeded our expectations. Makita at the front desk was exceptional to us because she is also a student at UTC, offering us great information about the school and area. The only issue we had was the fire alarm going off daily because there is no exhaust in the bathroom. Maintenance came quickly but perhaps an exhaust system can be a way to prevent this in the future. The pool, restaurant and facility is absolutely amazing and we will definitely stay there again!

Family_with_children

10/10

Exceptional

11 Jun 2026

Terri

Beautiful clean rooms. Staff was very friendly and helpful. Free trolley in front of hotel. Convenient! We will be back

Partner

8/10

Excellent

10 Jun 2026

Debbie

Woke up early morning to a dripping sound (never figured out where it was coming from) And then the doors shut very loud. The doors in the building are heavy and loud when they close. Other than that nice stay

Family

10/10

Exceptional

10 Jun 2026

Steven

Very charming hotel in the historic district. It's very exciting to see the neighborhood being revitalized, with great options for dining and breakfast nearby. I'll certainly go back!

Partner

10/10

Exceptional

09 Jun 2026

Tiffany

NA

Partner

10/10

Exceptional

08 Jun 2026

Kenrick

Great place

Friends

8/10

Excellent

08 Jun 2026

Nathan

We only stayed one night in one of the train cars. It was a nice experience but it is tough to rate being there only for a couple hours. The beds and sheets were nice, but could not get the TV to stream anything using their system so that was a bummer.

Partner

8/10

Excellent

08 Jun 2026

louise

Nice location, some interesting sites to see right on the property.
We didn't care for the restaurant that is attached to the hotel, but the prices were high and there weren't many food or drink options on the menu. There are a few other bars/restaurants close by so don't bother eating there.

10/10

Exceptional

07 Jun 2026

Brandon

An elegant and fun hotel! We stayed in the boxcar rooms and loved the experience. We wish we could have stayed more than one night and plan to return for a longer stay soon.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Melissa

The hotel was good, but not exceptional! We had stayed there several years ago and couldn’t have asked for a better visit. We were a bit disappointed this stay. The room was just okay for the price we paid and our dinner was okay as well! The Sunday brunch was outstanding!

Partner

8/10

Excellent

04 Jun 2026

Rainer

Unique place with good location.

Partner

10/10

Exceptional

04 Jun 2026

Erica

Hotel Choo Choo was absolutely adorable—such a unique and charming stay! The attention to detail in the rooms was next level… the marble floors and countertops were stunning and made everything feel so elevated and thoughtful.

What really stood out, though, was the staff. Everyone we interacted with was incredibly kind, welcoming, and genuinely helpful. It truly felt like the epitome of Southern hospitality.

I came for a triathlon and just wanted a place to sleep. It was soooo much better than that!! I would 100% stay here again and highly recommend it to anyone looking for something a little special and memorable.

Self

10/10

Exceptional

04 Jun 2026

Benjamin

Great location in hipster part of town. Plenty of amenities and great restaurants, bars and areas to spend time! Traveling with my wife, had a great time!

Partner

10/10

Exceptional

04 Jun 2026

James

Other than paying for parking overall experience was terrific. Thoroughly enjoyed this unique property! Would (will) definitely stay again!

Family_with_children

10/10

Exceptional

03 Jun 2026

diane

Heads up for the $20 a day parking fee😤

10/10

Exceptional

02 Jun 2026

Sonia

Just love the whole train car concept and the location was great for food walking, ice cream, entertainment and just laung out on a blanket in common area listening to the band

Friends

10/10

Exceptional

02 Jun 2026

Erin

Parking was easy and cheap. The front desk staff was friendly and very informative. The aesthetic of the entire hotel was on point. The lobby, hallways and room were exceptionally clean for my standards. The beds and linens were so comfortable. We stayed during the week so the environment was quiet and laid back. The fitness center was very up to date and clean. The pool area was very nice even though it rained most of our trip. The courtyard area was adorable although we didn’t utilize it. We had our young child with us and didn’t get to take advantage of the restaurant on site but the menu and ambience looked amazing. There was also several nice turfed areas for our little one to run around and play, one with hammocks. We did stay in a double room and not a train room due to this being a last minute trip but the husband and I are planning on returning for an adults trip. We ate at several restaurants around the hotel within walking distance and took advantage of some of the fun things around the hotel area within walking distance.

Family_with_children

8/10

Excellent

01 Jun 2026

Leslie

Great stay! We made the best of it though we thought we reserved a train car via Expedia. We were told by hotel staff that is a problem with third party like Expedia, Price Line, and others. I recommend calling the property to ensure your reservation. Regardless, our chalet room was wonderful. I love the small details they include. Very cool vibe and we loved the pool. We’re already planning to return and will reserve via the hotel directly next time.

Partner

10/10

Exceptional

31 May 2026

Mathew

Great overall stay. Very unique hotel. Clean rooms and good service.

10/10

Exceptional

31 May 2026

Margretanne

Gorgeous room, classy, romantic atmosphere. Would definitely stay again, staff were helpful and welcoming. Comfy bed and pillows that felt very luxurious. Love the artwork and interior decor!

Partner

10/10

Exceptional

31 May 2026

Cynthia

This hotel was a gem. It's located next to the Choo Choo entertainment district which has many restaurants, bars and a comedy club. The hotel is charming with even the ability to stay in a renovated rail car if you wish. Our room was on the 1st floor so we had a little patio outside our room. I highly recommend this hotel.

Partner

10/10

Exceptional

30 May 2026

Geoff

Nice place to stay, especially if attending a show at the signal!

Partner

10/10

Exceptional

30 May 2026

Aleah

My favorite hotel! Always have such a nice, relaxing time here. Clean rooms, very comfortable beds, great amenities, friendly staff. This will always be my first choice when I come to town.

Self

10/10

Exceptional

30 May 2026

Lane

I would stay at this hotel again in a second. The rooms were clean; the staff was just incredible and so helpful. Loved the bar options at night, having a drink before heading to bed. Great location for walking to the sights!

Friends

10/10

Exceptional

30 May 2026

James

Great place to stay and enjoy downtown.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Mike

We finally were able to get a reservation for a train car … what a great experience. We have stayed in a room in the past but the train car is quite the experience. All the staff is top notch. We have to give the Conceirge Dian a 10+ for making our stay extra ordinary. Every thing we needed was taken care of. We will return often and I am sure be guaranteed a great stay. The Hotel Chalet is a highly recommended place to stay.

10/10

Exceptional

27 May 2026

JULIE

Very cozy and clean

Family_with_children

2/10

Poor

27 May 2026

David

Between the first train car suite and the second, neither looked like the photos and both were in very poor repair. The first had a sunken bed that weighed as much as a collapsed star, dirty couch, bulging ceiling, and musty air. The second had a broken AC system and similarly dingy floor to ceiling. We ultimately moved into the main building at midnight, well after our patience had evaporated and hopes for a magical train stay had departed. Luckily the front desk was helpful in swapping and ultimately refunding.

Partner

10/10

Exceptional

26 May 2026

Mark

This is an interesting clean and very nice property