Name: Clarion Inn near Lookout Mountain
Address: 3641 Cummings Hwy, Chattanooga, 37419, US

10/10

Exceptional

25 Jul 2026

Wendy

Great hotel while traveling.

6/10

Pleasant

24 Jul 2026

Sandeepchowdary

It was okay to stay for one or two days.

10/10

Exceptional

23 Jul 2026

Carl

Close to Rock City venue, good breakfast included.

4/10

Poor

21 Jul 2026

Tekisha

The location was okay. The pics online were not like what we got. I actually cancelled original reservation at another hotel after noticing the price dropped on this one and the reviews were higher. Felt carfished and very misled. Staff were cordial but a bit standoffish. Our room was very small and the mattresses I would grade a D at best. There was molded macaroni and cheese under the bed on the frame of the bed, the TV was hanging sideways on the wall and the elevator stopped working less than 24 hours of checking in. Hotel was rated a 4.3 online and was barely a 2 My daughters felt uncomfortable and couldn't believe this is what we had booked. They demanded I leave a review as I am a property manager in the hospitality industry and have knowledge of the standards and expectations for most lodging places. Didn't expect such a low budget hotel because of how it was advertised and photos that were available. It was our first time traveling to Lookout Mountain for a weekend trip of family friendly activities and were disappointed to say the least. Other Clarion hotels I've visited were a lot nicer and within the price range advertised.

Family_with_children

8/10

Excellent

20 Jul 2026

marshall

Older hotel that needs maintaining but was good for the price. Keycards didn’t work at first but were quickly replaced. Pool was amazing! Breakfast was good.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Volodymyr

I would stay again here.

Family_with_children

4/10

Poor

18 Jul 2026

Elise

Very very dated. Use of deodorizer was ridiculously strong. Room had hair in the bathroom. Elevator was out of service. Breakfast was poor.

Partner

4/10

Poor

18 Jul 2026

Donna

The bed was very uncomfortable, tye refrigerator was to cold and turned everything to ice,pillows were very flat and breakfast was cold.

Partner

10/10

Exceptional

17 Jul 2026

Beverly

It's was very nice but the parking lot has a very steep entrance.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Teresa

Clean room and good breakfast

6/10

Pleasant

14 Jul 2026

Jo Anne

Sub par: damp thin towels, clean enough but old and repairs done cheaply, cold eggs, halfway cooked sausage, cold biscuits, no jelly, no boiled eggs, very poor selection of bread, no bagels, NO fruit, no pastries, dry mini muffins. All in all, pretty horrible breakfast. Not even a microwave to warm up eggs and sausage. Not one item that my 7 year old would put in his mouth.
Bed was pretty lumpy. Very damp feeling in the room. Could benefit by using dehumidifier in the room … hotel we stayed in the night before in Bonita Springs, Fl used them and it was quite nice.
Staff was friendly. After staying realized this is an older hotel with very cheaply done updates/repairs. Pool was ok. Super thin pool towels.

Family_with_children

4/10

Poor

07 Jul 2026

Donnie

Tub had caulking coming loose, toilet ran all night, some black mold, sheet rock tape was coming off. Just not a good experience. We will avoid Clarion from now on.

Partner

8/10

Excellent

06 Jul 2026

Rebecca

It was nice, but could really use some modern updates to the doors and bathrooms. Our sink faucet sprayed everywhere when using it and the shower had a huge shower head but not water pressure. The side entrance door said it was locked and to use your key, but was just unlocked

Partner

4/10

Poor

05 Jul 2026

Amy

The room had a strong musty smell (as if there was a water leak), and the air conditioner rattled. It was clear there was an attempt to remodel the room, but the walls were smudged and dinged. There was also a strange smell in the stairwell. Finally, the towels, while looking washed, were stained. Would not stay here again.

Partner

6/10

Pleasant

04 Jul 2026

Kendall

Lots of maintenance issues like water damage all over the lobby ceilings, much needed updates, more elevators, and our toilet wasn't even connected to the floor and felt like you were going to fall over every time you sat on it.
The parking lot is strangly at an incline and an angle, narrow, and hard to pull in and back out.
Other than that, the beds were ok and it was pretty quiet.

Friends_and_family Family

4/10

Poor

03 Jul 2026

Priya

Outdated. Room was not very clean. Stains on the carpet.
Breakfast was minimal.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Jason

Room was busted up. Pictures missing from walls. Holes in drywall all over. Rust in shower area. Bathroom door wouldn't latch. Thick dust on lights and one didn't even have a bulb in it, just an empty light socket.

Friends_and_family Family

2/10

Poor

01 Jul 2026

Demaris

The room was in terrible condition. The door would barely open and there were holes in the walls and cords everywhere. There was no fan in the bathroom and water damage from the shower above. The beds were very springy but comfortable enough. The staff was friendly though barely present.

Family_with_children

2/10

Poor

28 Jun 2026

Thomas

Horrible experience . My husband got locked in the bathroom for a hour . The lock in the bathroom locked on it’s on. Had to call 911 to get him out . The lady at front desk said someone else got locked in the bathroom 3 days ago and they still rented the room.

Friends_and_family Family

4/10

Poor

24 Jun 2026

Maureen

Rooms were not clean, paint was chipping every where in the halls, bathtub was chipped and had mold on shower curtain. Had to have room cards redone multiple times and this was after making sure I had them no where near my phone.

Staff was great and friendly and that was the best part.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Ashley

We have stayed twice now and never had any problems.

Family_with_children

2/10

Poor

08 Jun 2026

Travanna L

The property, lobby, fitness center, pool, and room were all horrible. This is a very run down little motel. It is def not worth the $169/night that I paid to stay for four nights. There were multiple unhoused people roaming the property and at the pool, coming into the lobby and that made it feel even more unsafe. The room was run down and damp. Even with the a/c running constantly for the four nights/five days all of our clothes and the bedding was damp the entire stay. The tiny hair dryer started burning my hand after being on for a few minutes and then started smoking so I turned it off and unplugged it as to not start a fire. The towels and sheets were stained. Overall and absolutely horrible experience.

Friends

4/10

Poor

24 May 2026

John

I can't say much about the other rooms, but #228 had what I hope were water stains on the ceiling. The room smelled of wet dog—like an actual dog—because I assume previous tenants had a dog in the room. The AC unit made a loud ticking sound, making it hard to sleep after driving for hours. And breakfast seemed to be first come, first served.

Partner

8/10

Excellent

24 May 2026

Keith

Stopped for one night. Pictures on website definitely make it look better then it is. Check in was easy and friendly. Decor is worn & could use some refreshing. Breakfast was pretty basic. Worst thing was hearing every bit of noise in the hall. Other than that, the room was clean, bed was comfortable with fresh crisp sheets. Area is safe & taken care of. We did not use the pool, but it looked well maintained All in all Not bad for a budget stay

2/10

Poor

24 May 2026

Amanda

After checking in we opened our doors and was coughing from a strong chemical smell that was masking a strong musty odor. The linens on the beds had blood and urine stains and 2 of the rooms had bugs. The front desk moved us to different rooms but unfortunately the same issues were in the other rooms so we were stuck at 1am after traveling all day calling around trying to find another clean hotel to check int with no help from Expedia of relocating us. Not what I’d expect from a choice hotel chain. I will be reaching out to their county health inspector and disputing this charge with my credit since we did not received the services we paid for. Luckily the Hampton in had 3 available rooms left to accommodate our party of 12. All 12 of us will be leaving accurate reviews on the clarion hotel website with photos.

Family_with_children

10/10

Exceptional

24 May 2026

telesa

Nice clean and friendly will book again

Partner

6/10

Pleasant

23 May 2026

Robert

The room had a ministry smell to it!

Self

6/10

Pleasant

17 May 2026

Bailey

Overall, it was a place to sleep. The facilities were old and covered in bad patch jobs. The bathrooms had mold stains. The carpets were just as bad. But the staff was nice and the rate was cheap. Not the worst place I've stayed in.

Family_with_children

10/10

Exceptional

15 May 2026

James

Parking was easy, Breakfast was really good

Partner

8/10

Excellent

08 May 2026

Richard

Staff was very helpful. Could use a coat of paint. Highly recommend.

Partner

6/10

Pleasant

25 Apr 2026

Ivetta

Property needs renovations, bed was not comfortable. Latch on our door was broken off. Wouldn’t stay again

Partner

10/10

Exceptional

25 Apr 2026

Maria

Friendly

Family

10/10

Exceptional

16 Apr 2026

Olga

Good location. Friendly staff

8/10

Excellent

13 Apr 2026

Jude Vinesh

Good Breakfast.

Family_with_children

8/10

Excellent

11 Apr 2026

Chiewhui

Breakfast was ok Could be better with some instant oatmeal n more choice of bread like bagels n cream cheese
Plenty of good parking

Partner

10/10

Exceptional

10 Apr 2026

Marta

Yes, breakfast was great. Parkin was ,nice and easy.

10/10

Exceptional

06 Apr 2026

Nand Kishore

the room was good but the bathroom tiles and drywalls were dirty and cracked.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Lenka

Breakfast was cold and tasted awful.
Several Maintenance issues and there was substantial MOLD in the bathroom
Only positive was the staff

Partner

4/10

Poor

01 Apr 2026

Joshua

Some of the furniture was in disrepair. Wall socket covering in the bathroom was not the right size to cover the hole that was there and the screws were literally hanging out of the wall.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Nataly

The rooms need a little upgrading in the sense that the showers are arrested. The door knobs need replacement. The floors are squeaky. windows need cleaning but other than that it was pleasant and location was awesome!

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

PATRICIA

The front desk woman was very friendly and helpful even with a line of people waiting for help. The room was very clean but worn. The mattress definitely needs an upgrade, it was really bumpy and it looks like cheap fixes for the bathroom, specifically around the tub and the caulking. The owners should do better to keep the place looking better.

Partner

8/10

Excellent

30 Mar 2026

Millie

Great staff and clean property. Room could use an update but overall solid choice roght iff the highway

Family

6/10

Pleasant

30 Mar 2026

Sharon

I upgraded and had to pay an extra $55 to get a room with double beds, because I have a back problem. The room nor the bedding was very clean. I bath looked like someone with boots had taken a shower before we got there, the toilet was stained which is very off putting. The wall in the corridor area had a huge hole in it and the paint was chipped, not only in our room, but all the way along the corridor. We had hooks on the wall but no pictures. It was very depressing to stay in there. I expected better when I had paid for the upgrade. The breakfast in the morning was good, but the area around the hotel did not allow anywhere for me to walk my dog. I did walk behind the hotel, only to be told by the Knights Inn Manager that I was trespassing on their property and told to get off, which was behind the Clarion. I now have a very poor opinion of Clarion Choice Hotels and will not be booking with choice hotels again!

Pet

6/10

Pleasant

30 Mar 2026

Wendy

The bathroom tub had mold along the caulk line. The sink stopper was missing. The room smelled like wet dog, but seemed like a clean bed. The door lock arm was missing. The dead bolt worked, but the extra security of the arm like lock would have been nice.

The front desk staff employee was polite, patient, and took care of us expertly.

Partner

6/10

Pleasant

30 Mar 2026

Marta

Staff check in great, room maintenance need care,breakfast ok,parking goodprice too high

Partner

2/10

Poor

29 Mar 2026

Daniel

Should have figured out that this place was going to be sketch when we walked into a couple complaining to the front desk loudly that they had just had items stolen from the hall way out side the room. The lobby was crowded with families checking in and there was one women working the front desk with no help. This is spring break and there were little options for last minute reservations and this place had one room left. We were traveling with our dog so we got a pet friendly room. Apparently that means a room that wreaks of wet dog. The walls were filthy and had paint chipping off them. There was once a tv hanging on the wall but was taken off and they left the mount there but put a tv in front of it on a desk. The bed and the floors were about the only thing decent in this room. Don’t look at the towels before you shower because you are likely to find hair or stains. There was a brown substance in the bathroom next to the toilet on the wall. I can only assume what that was.
Not good. I highly recommend this hotel as a last option. I can’t comment about the breakfast. Based on the cleanliness of the room we didn’t want to roll the dice. We got up early and left.
There is a strong scent of diffuser when you walk in. An obvious attempt to cover the scent of uncleanliness. The carpet in the hall way was disgusting and filthy.

2/10

Poor

29 Mar 2026

Karen

Room was gross. Soiled couch, dusty curtains. Bathroom shower was old and peeling. Staff was friendly but clearly understaffed.
The ceiling in the breakfast area was leaking and the desk clerk had to keep attending to mopping the floor.

Partner

8/10

Excellent

28 Mar 2026

MARISA

Was perfect for what we needed, a place to sleep and shower before getting back on the road.

Family_with_children

2/10

Poor

28 Mar 2026

Darcee

The room was disgusting. We would have left if we didn’t check in after midnight on a road trip. As we were walking into the hall with our bag another family was walking out with their bags. I knew that was a bad sign. We didn’t see any signs of bugs but the room was gross and there was black mold on the carpet by the fridge. I will never stay at another clarion

2/10

Poor

23 Mar 2026

Allison

Nasty. Place smelled like carpet fresh. There were stains on carpet in room, looked like a dog pooped and wasn't properly cleaned. Extremely noisy a/c. Had to turn TV on full blast. No way to run at night. Breakfast was awful. When we went back to room you could tell the ionizer, which is not good. Toilet was loose and wobbly. Phone outlets didn't work. Nothing good about this place.

Friends

8/10

Excellent

23 Mar 2026

Mary Michelle

Room was ok bathroom had only one light working and was very dim but for price and one night it was okay

Partner

8/10

Excellent

21 Mar 2026

Lovelyn

The staff was accommodating, and the room was clean.

Partner

2/10

Poor

21 Mar 2026

mohammed

room smell bad

2/10

Poor

18 Mar 2026

CIRO

Hotel was horrible. Old, smelly, dirty and bugs in the rooms. I had to change three times my room. First room had paw prints on the bed sheets, smelly and very outdated. The second room had a smell like something died in the room and it wasn't clean. And the third room had a bunch of dead bug all over the floor. In conclusion, the hotel is falling apart, dirty rooms and the staff simply didn't care a bit. My stay was prepaid and they didn't want to refund the money. Stay someplace else there are a bunch of other hotels in the area nicer and budget friendly.

Family_with_children

10/10

Exceptional

17 Mar 2026

Pamela

Staff was friendly and rooms were comfortable.

Family_with_children

4/10

Poor

15 Mar 2026

Richard

The carpeting throughout the building was old and needed vacuuming (at the least). The room was dirty… some sort of white powder in a corner … dust all over. The lights were not very good and one bedside wall sconce didn’t work, even after putting in a new bulb. The bathroom should be gutted. It’s a nah at this location. I have stayed at several midlevel hotels (including other Clarions) a this was the worst. This even ranked toward the bottom of budget hotels/motels I’ve stayed at.

Partner

8/10

Excellent

15 Mar 2026

Jennifer

Fridge was very cold in room. Breakfast food took a long time to be refilled.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Kate

The parking lot is a nightmare due to the steep entry. Hotel is very clean and quiet. Breakfast was very good. Room was very comfortable and relaxing.

8/10

Excellent

13 Mar 2026

Luann

When you entered the lobby, the first floor smelled fabulous when you went up to the second floor and exited the elevator it had a musty smell.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Jennifer

We check in, slept, and checked out. No frills hotel, perfect for quick overnight stay at a great price.

8/10

Excellent

07 Mar 2026

Steven

Room was clean. Good parking.

Partner

10/10

Exceptional

22 Feb 2026

William

GREAT STAFF!!
Great value, great price, great continental breakfast!

10/10

Exceptional

21 Feb 2026

Alexis

Excellent hotel staff, excellent stay

Partner

10/10

Exceptional

20 Feb 2026

Carlos

Always good

Self

10/10

Exceptional

13 Feb 2026

Haider

Clean and friendly

Business

10/10

Exceptional

11 Feb 2026

Benjamin

Room was great and checkout was smooth

Business Self

10/10

Exceptional

08 Feb 2026

Jean

The room was very clean i will be going back to stay at this motel

Leisure Partner

2/10

Poor

08 Feb 2026

Matt

The room had big bugs flying around. Fridge and bathtub were dirty. The whole building smelled weird. We went to go ask the lady at front desk about it and she told us we should have booked on the second floor. She was rude and no attempt to help. We decided to leave and stay at Holiday Inn downtown Chattanooga and it was great. On our way out the front desk lady said “peace b******” to myself and children (5 and 12).
Parking lot was empty so it looks like I was the only one who knew not to stay here!!

Leisure Family_with_children

10/10

Exceptional

03 Feb 2026

Kim

G

8/10

Excellent

02 Feb 2026

Tim

Everything was ok

8/10

Excellent

31 Jan 2026

david

Limited Breakfast

Leisure Self

10/10

Exceptional

23 Jan 2026

Sharon

Great!

Partner

10/10

Exceptional

17 Jan 2026

Shirley

Customer service was awesome!

Self

8/10

Excellent

17 Jan 2026

Lloyd

First room we checked into the tv didn’t work. We got moved to a different room. Both rooms were very beat up. Holes in the walls, wall fixtures missing and screw anchors pulled out. Woodwork badly scraped up and walls scratched down to the drywall. Hair dryer was pulled off the wall and missing in the second room. That said, the room was very clean and the breakfast was decent. Front desk host Toni went out of her way to make sure we were comfortable. She is the reason we gave the review a “good” score.

Leisure Pet

10/10

Exceptional

12 Jan 2026

Roxanne

Excellent spot to drop our stuff and head to Ruby Falls. Very inexpensive, clean, and a decent breakfast. I recommend if you are trying to save money for Chatanooga excursions.

Leisure Family

6/10

Pleasant

04 Jan 2026

Edmundo

The food is ordinary , no pancake at this time. They are out of stock.
The coffee was not replinish. There is no staff when you need help.

10/10

Exceptional

03 Jan 2026

S

Thumbs up.

4/10

Poor

02 Jan 2026

James

The first room that I was put in was horribly dirty. There was food (or other substance) smeared on nearly every wall.
The front desk clerk had no problem moving me to another room. That one was clean but you could tell that the place needed an overhaul.
Back entry to the hotel did not lock at all. Back entry was also very dirty.

Self

4/10

Poor

28 Dec 2025

Holly

Staff was nice, especially in the am. Beds were awful!! Noisy and lumpy. Shower on/off control was difficult to turn, it was either real hot or cold.

Leisure Partner

8/10

Excellent

28 Dec 2025

Daxesh

N/A

4/10

Poor

28 Dec 2025

Florence

Moldy shower and leaky roof in the bathroom
Yellow Stains
Bad eggs

Leisure Family

8/10

Excellent

27 Dec 2025

Brian

Rooms were acceptable and decent. Staff was polite. Breakfast was decent usual offerings was very busy and the lady working was working hard to try and keep up.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Daniel

Great all the around

4/10

Poor

24 Dec 2025

Sumitha

This is way below the average hotel. Rooms were not clean. It smelled bad when we entered. Furniture was broken. They had to swap us to another room where the sink wasn’t draining. Breakfast was okay but they had yogurt that was expired a month ago and when we informed them they said okay but did not take any action to remove it. I’ll not recommend this hotel to anyone.

Friends_and_family Family

4/10

Poor

21 Dec 2025

Carie

Based on reviews we thought this would be the perfect stop for a quick stop. Things started off on a bad note, the reservation was incorrectly made for the following night. I contacted Expedia & they said there was a no refund policy. But they would try to contact the hotel to get an exception. I made a new reservation online. At check in the young girl was very Frye friendly. Upon entering the room, you could see that the space had been \"updated\" and it was a horrible job thank you put in 2526 written on the ground

6/10

Pleasant

19 Dec 2025

KAREN

The hotel needs more love. The front door was being held open by big boulders. There had been a leak in our room at some point, so, aside from the dirty walls, this nasty ceiling wasn't something one wants to see. Two women were acting as staff when we arrived. The heavy-set, black woman was rude and extremely lazy. She was sitting at a table away from the desk when we arrived. She wouldn't move to do anything! The other lady with the reindeer antlers in her hair finally came to the desk. There was trash in the hall, as well as a yellow bag in the parking lot (which appeared to have been dropped). Both of these remained there until we left the hotel the next afternoon. The black woman was probably the laziest we've ever seen. She wouldn't lift a finger to do anything. Her attitude was awful.

Leisure Family

8/10

Excellent

16 Dec 2025

Gary

spotless

Partner

4/10

Poor

15 Dec 2025

William

room was great comode was too short fitness room equipment was broken the place just needed a little touch up staff was ok

Business

10/10

Exceptional

11 Dec 2025

Sandra

Great location, easy check in. Room clean. Bed was springy

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Valya

I don’t know what could be done about the noise and creaking from room above at 2 am and 6 am, as well as road and truck traffic noise.

Self

6/10

Pleasant

07 Dec 2025

Timothy

Was very loud outside

4/10

Poor

06 Dec 2025

Jason

Stayed for 1 night while traveling thru TN. Would have left if it wasn’t so late. Room smelled like soured laundry. Visible mold on ceiling. What looked like 2 spots of blood on the wall - choosing to believe it was spaghetti sauce. Towels and bed linens were super dingy, probably not using bleach in their wash. TV was broken. Stayed here once before while traveling thru TN and it was fine. Assuming it’s under new mgmt/ownership. Woman working reception when we checked in was nice, funny, and polite.

4/10

Poor

30 Nov 2025

Ashley

The rooms had water stains in the ceiling. Rooms were not very clean and the beds had huge dips in them. Waited over 10 minutes for someone to show up at the check in desk which they only came once a maintenance person went to find them. Both luggage racks had deflated tires . Hotel coffe is always not great but this one was absolutely horrible. Highly suggest paying a little more for a better place

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Justice

Very accommodating, spacious room, comfortable bed. Tv was pretty small and the carpet had a huge stain on it but I would stay here again.

4/10

Poor

28 Nov 2025

autumn

Cleanish. Run down. Not very quiet, thin walls. Breakfast was not worth walking by. We stayed here in the past, but would not stay again

Partner

10/10

Exceptional

24 Nov 2025

RODNEY

Clean room and friendly staff.

Partner

10/10

Exceptional

23 Nov 2025

Rasika Kelum

Very good

2/10

Poor

22 Nov 2025

Tiffany

There were blood stains on the comforter, no batteries in fire alarm, and the worst tv. Front desk told us we were making her job harder when we asked if we could plug in our Roku. Has nothing to do with their job.

Friends_and_family Family

2/10

Poor

18 Nov 2025

Fernando

Sorry, everything was bad.

Friends_and_family Family

2/10

Poor

18 Nov 2025

Mark

Hotels.com. Please remove this hotel from your site. I do not think you you would knowingly front this hotel and if so, I should cancel my hotels.com membership. Check the last 6 months or so Google reviews. The ownership has totally misrepresented this place and it borders on being condemned. At the least, downgraded to a motel. I have a laundry list of safety and sanitation items that should be made to whoever issues business licenses.

Friends_and_family Family