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Once21 Apartments

Guadalajara & Vicinity · Mexico

H Colegio Militar No 1121 Col AyuntamientoView location

9.4/10Excellent40 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Once21 Apartments

This cosy hotel is set in Guadalajara downtown.

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With a stay at Once21 Apartments in Guadalajara, you'll be within a 5-minute drive of Avienda Chapultepec and Minerva Roundabout. This apartment is 3.6 mi (5.8 km) from Andares Shopping Center and 4.1 mi (6.5 km) from Expo Guadalajara.

Make yourself at home in one of the 3 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply No front desk Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: MXN 3000 per stay
    • Cleaning fee: MXN 464 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Midtown Jalisco 0.5 km / 0.3 mi
Punto Sao Paulo Shopping Center 1.2 km / 0.8 mi
Country 2000 Hospital 1.4 km / 0.9 mi
Centro de Arte Moderno de Guadalajara 1.5 km / 0.9 mi
Centro de la Amistad Internacional 1.8 km / 1.1 mi
Avienda Chapultepec 2 km / 1.2 mi
Acuario Michin 2.2 km / 1.4 mi
El Acueducto 2.6 km / 1.6 mi
Bosque Los Colomos 2.7 km / 1.7 mi
Hospital San Javier 2.7 km / 1.7 mi
El Parian 2.8 km / 1.7 mi
Applicant Service Center 2.8 km / 1.8 mi
Ávila Camacho Park 2.9 km / 1.8 mi
Universidad de Guadalajara 2.9 km / 1.8 mi
University of Guadalajara Assembly Hall 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Once21 Apartments

9.4
Excellent
40 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.4 /10
20 reviews shown
10/10
Exceptional
18 Sep 2025
Jesus
The Property is in a Farley decent area 8 min. walk to a amazing Steak House the property can use a little upgrades overall was great!!! The Host Sara is very quick to respond to any questions..
Business Family
10/10
Exceptional
04 Sep 2025
Jihong
Convenient location. Helpful staff.
8/10
Excellent
01 Aug 2025
Cindy Yu Hwei
Nice appointment in quiet neighborhood. Mold in one of the bathroom caused respiratory issues.
Leisure Family
10/10
Exceptional
09 Nov 2018
Marcia

Great apartment, excellent location!

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Family
10/10
Exceptional
21 Oct 2018
Ryan

Awesom place

Love the place
10/10
Exceptional
15 Jul 2018
Daniel
One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
10/10
Exceptional
11 Jun 2018
Verified traveler
I feel like my house. My experience was great and very good.
10/10
Exceptional
14 May 2018
Armandouy
Everything excellent we will be very happy to return here again!!!
2/10
Poor
27 Dec 2017
ChrisRod

Beware! Terrible customer service.

I booked a one night stay for my family of 5 at Once21 Apartments. We rented a car for our business/holiday trip to Guadalajara and called the hotel number (the one listed on the Expedia site) to discuss secure parking plans, and was unable to reach the mobile desk on a Thursday... I called again the following day (Friday), repeatedly, during business hours and then got a disconnected phone response. I contacted Expedia three times that day and they tried calling the site and nothing. I requested a cancellation at 4 pm, and the hotel charged my FULL payment and refused to refund because my stay was planned for Sunday. I called Expedia again to complain about my experience and immediately received a call from Mexico and the front desk person from Once21. I need to specify that they called from another number, not the one listed on the site. I told them I wanted to cancel because they were unreliable and unresponsive and they said No. They mocked me and said \"you should have sent us an email if the phone does not work\". I explained to the Expedia rep that I had small children and felt insecure about calling them upon arrival to get a key and have the same unreliable response from them and be stuck without a hotel. They charged my full payment and I have yet to get EXPEDIA TO PAY ME BACK, after experiencing such a hassle...Extremely dissatisfied with this experience after 15 years of loyalty to Expedia. Beware of this site!!
10/10
Exceptional
25 Jun 2025
MUL-DO
Una propiedad donde sin duda volveríamos a regresar mi esposo y yo, todo excelente nos gustó mucho el lugar y la confianza que nos brindaron
Leisure Partner
10/10
Exceptional
15 Apr 2025
Dámaso Alberto
Muy bonito el departamento y cerca de vialidades principales y atractivos turísticos.
Leisure Partner
8/10
Excellent
16 Mar 2025
Ericka Alejandra
Esta muy bien, muy agradable solo la regadera principal estaba tapada, y falta de limpieza en la regadera.
Esta muy amplio y muy bien ubicado. Falta que digan que los articulos de limpieza estan por la terraza para poder hacer el aseo
10/10
Exceptional
07 Feb 2025
ulises
Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Business_and_leisure Family
10/10
Exceptional
25 Feb 2019
Sergio
Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
Leisure Friends
10/10
Exceptional
17 Feb 2019
GONZALO

EXCELENTE!!! ☆☆☆☆☆

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!!
Y UN \"GRACIAS\" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
10/10
Exceptional
05 Jan 2019
Verified traveler
Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Leisure Family
10/10
Exceptional
03 Jan 2019
Verified traveler
excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Friends_and_family Family_with_children
10/10
Exceptional
02 Jan 2019
Verified traveler
Servicio, limpieza, atención, seguridad y tranquilidad.
8/10
Excellent
07 Nov 2018
Jose T

Sin recepción. Oportunidad de asegurar el check in

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche.
La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular.
Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna.
De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
Family
8/10
Excellent
10 Aug 2018
luis

Departamentos muy agusto

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Family

Location & surroundings

Once21 Apartments
H Colegio Militar No 1121 Col Ayuntamiento, Zapopan, Mexico

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