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Ac Hotel Guadalajara, Mexico

Guadalajara & Vicinity · Mexico

De Las Americas Country Club 1500View location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.6/108.6
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ac Hotel Guadalajara, Mexico

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a ballroom, and a vending machine. Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel Guadalajara Providencia, Mexico.

Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 188 air-conditioned rooms featuring espresso makers and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

Punto Sao Paulo Shopping Center - 0. 7 km / 0. 4 mi- Midtown Jalisco - 1 km / 0. 6 mi- Guadalajara Country Club - 1. 4 km / 0. 9 mi- Country 2000 Hospital - 2. 1 km / 1.

3 mi- Centro de la Amistad Internacional - 2. 1 km / 1. 3 mi- Bosque Los Colomos - 2. 1 km / 1. 3 mi- El Acueducto - 2. 4 km / 1. 5 mi- Avienda Chapultepec - 2. 5 km / 1. 6 mi- Plaza Patria - 2.

6 km / 1. 6 mi- Ávila Camacho Park - 3 km / 1. 8 mi- El Parian - 3 km / 1. 9 mi- Applicant Service Center - 3. 1 km / 1. 9 mi- Guachimontones Pyramids - 3.

2 km / 2 mi- US Consulate General Guadalajara - 3. 3 km / 2. 1 mi- Hospital Regional Dr. Valentín Gómez Farías - ISSSTE - 3. 5 km / 2. 2 mi. The preferred airport for AC Hotel Guadalajara Providencia, Mexico is Don Miguel Hidalgo y Costilla Intl.

Airport (GDL) - 25.

With a stay at AC Hotel Guadalajara Providencia, Mexico in Guadalajara (Providencia), you'll be within a 5-minute drive of Punto Sao Paulo Shopping Center and Minerva Roundabout. This hotel is 3.2 mi (5.2 km) from Telmex Auditorium and 3.2 mi (5.2 km) from Templo Expiatorio del Santisimo Sacramento.

Make yourself at home in one of the 188 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 310 for adults and MXN 190 for children
    • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 3)
    • Pet fee: MXN 630 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Punto Sao Paulo Shopping Center 0.6 km / 0.4 mi
Midtown Jalisco 0.7 km / 0.4 mi
Centro de Arte Moderno de Guadalajara 0.7 km / 0.4 mi
Country 2000 Hospital 1.6 km / 1 mi
Centro de la Amistad Internacional 2 km / 1.2 mi
Bosque Los Colomos 2.2 km / 1.4 mi
El Acueducto 2.3 km / 1.4 mi
Avienda Chapultepec 2.3 km / 1.5 mi
El Parian 2.6 km / 1.6 mi
Hospital San Javier 2.6 km / 1.6 mi
Ávila Camacho Park 2.7 km / 1.6 mi
Plaza Patria 2.7 km / 1.7 mi
KidZania Guadalajara 2.7 km / 1.7 mi
Acuario Michin 2.8 km / 1.7 mi
Applicant Service Center 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 188
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
Show 24 more facilities & services
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 46 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable11 photos

    Ac Hotel Guadalajara, Mexico

    JUNIOR SUITE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Ac Hotel Guadalajara, Mexico

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ac Hotel Guadalajara, Mexico

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
24 Jun 2026
Amy
Great hotel in a great location. I like AC hotels for their comfortable rooms, helpful staff and efficient service
Friends
4/10
Poor
10 Jun 2026
Ricardo
Very low bang for the buck. Would strike down a couple of levels. Would be satisfied if the fare was half.
6/10
Pleasant
27 May 2026
Daniel
Could use a few upgrades to the breakfast buffet. Rooftop pool was nice. Half ways could use a carpet cleaning.
Friends
8/10
Excellent
25 May 2026
Gerardo Alan
El desayuno está muy bueno, la variedad del bufet suficiente, la atención muy buena. Solo usamos el restaurant del lobby para almuerzo...
Friends_and_family Family
10/10
Exceptional
17 May 2026
Silvano
The rooms were clean. The staff working the bar/restaurant were very nice. 10/10
10/10
Exceptional
14 May 2026
Ivan
All good
Self
8/10
Excellent
09 May 2026
Fabian
Todo
Family_with_children
10/10
Exceptional
08 Apr 2026
Candido
I enjoyed the clean rooms and simple, but delicious breakfast.
Family_with_children
10/10
Exceptional
27 Mar 2026
Jesus
Amazing
Business Family
10/10
Exceptional
25 Mar 2026
Manuel
AC was too cold. Couldn’t set it a bit warmer.
8/10
Excellent
23 Mar 2026
Joshua
The room and hotel were great, lots of restaurants just down the road. all was safe and wonderful.
Partner
10/10
Exceptional
13 Mar 2026
Emely
Everything about this hotel was amazing! The staff was always super nice, available, helpful and knowledgeable. They helped us get connected with transportation to/from the airport, food recs, and find local spots to tour. The rooms were so nice and always clean! They have water AND ice in the hallways, and they have a rooftop pool and dinner/bar area available on the 3rd floor. I would definitely stay here again!
Friends_and_family Friends
10/10
Exceptional
11 Mar 2026
Cameron
Wonderful place and great location
Partner
10/10
Exceptional
10 Mar 2026
Maria Montserrat
Nice room
2/10
Poor
06 Mar 2026
venustiano
My stay at the AC Hotel in Guadalajara was extremely disappointing. The hotel did not meet even basic cleanliness standards. The room and common areas did not feel properly cleaned, which made the entire stay uncomfortable.

For a hotel that markets itself at this level, I expected much better maintenance and attention to detail. Unfortunately, that was not the case. The overall condition of the property made it clear that cleanliness is not being kept to an acceptable standard.

Considering the price, this stay felt like a complete waste of money. I would not recommend staying here unless the hotel significantly improves its cleaning standards and overall upkeep
Self
10/10
Exceptional
25 Feb 2026
Edward
We arrived around 7am day of check in. Checked in no problem and stored my bags and visitied town. Came back to a clean room and an excelent stay. This is my go to hotel when I visit Guadalajara and will keep staying here
Friends
10/10
Exceptional
16 Feb 2026
Roberto
Good room for the money
10/10
Exceptional
13 Feb 2026
Suphavadee
Beautiful modern hotel with great location! Close to shopping malls and restaurants!
Leisure Friends
8/10
Excellent
12 Feb 2026
Nicole
Ok
Leisure Family
10/10
Exceptional
15 Dec 2025
martin
Very clean
Leisure Family
6/10
Pleasant
08 Dec 2025
Sophia
The rooms don't get clean properly
Business Self
8/10
Excellent
27 Nov 2025
Ericka Guadalupe
Everything was good
Leisure Friends
6/10
Pleasant
26 Nov 2025
Maria
Maintenance overall. The pool area doesn't look like the picture; the pool was dirty, and the bathroom in the bedroom was not clean. I was expecting much more for the price I paid.
Leisure Family
10/10
Exceptional
22 Sep 2025
Joseph
The staff was incredibly kind when I came in early from a redeye at 8 AM. They allowed me to hang out in the sky lounge until a room was ready at 10:30.
Leisure Self
10/10
Exceptional
15 Sep 2025
Maira
the staff was very friendly.
Leisure Friends
8/10
Excellent
13 Sep 2025
Jorge
Buen hotel. La atencion en el front desk puede mejorar, durante mi experiencia hubo ruido a diferentes horas de la noche. El desayuno es costoso para lo que ofrecen.
Leisure Partner
10/10
Exceptional
26 Aug 2025
jordan
Great stay in GDL
Partner
8/10
Excellent
19 Aug 2025
Aida
It needs some maintenance. You can hear everything from one room to another and also the music from a bar outside the property.
Business Self
8/10
Excellent
21 Jul 2025
omar
Nice room, a bit small but functional...
10/10
Exceptional
17 Jul 2025
David
The pool was had a grate view of the city. The staff at the pool were all very friendly and professional.
Leisure Family
8/10
Excellent
17 Jul 2025
Tania
Beautiful hotel and view. Location felt safe. The bar by the pool was pricey and the drinks weren’t that good.
Leisure Partner
2/10
Poor
10 Jul 2025
Azahel
Horrible staff and poorly managed.
Business_and_leisure Self
8/10
Excellent
25 Jun 2025
Candra
Excellent location close to many dining options. The house keeping services could be better, I ran out of soap and shampoo and had to request hangers.
Business Self
10/10
Exceptional
18 Jun 2025
Boris
Great hotel
Leisure Family
6/10
Pleasant
04 Jun 2025
Laura
1 side of the hotel is really noisy with wind due to the way it is constructed. We moved rooms to the other side and it was quieter but shower had no hot water.
It was within walking distance of good food
Business_and_leisure
8/10
Excellent
03 Jun 2025
Rosalie
Property was great and staff very accommodating. The pool bar food and drinks were delicious! Midtown Jalisco mall was the only thing close within walking distance. Other than that, there was not much close to enjoy within walking distance as far as shops or street vendors. Property was centrally located to Centro histórico, Tlaquepaque and about an hour from Tequila which are the places we visited. We’d most likely stay here again.
Leisure Partner
4/10
Poor
02 Jun 2025
Elsa
The property looks tired and a bit outdated. No refrigerators in rooms and NO TOILET TREATS.
Leisure Partner
10/10
Exceptional
18 May 2025
Osvaldo
Outstanding Service
8/10
Excellent
17 May 2025
Anton
Got stuck in the elevator, as the door would not open once it got to the floor I was going to. Thankfully I was able to select another floor and it opened on that one. Other than that, it was a nice stay.
Business Self
8/10
Excellent
09 May 2025
Leonel
It was nice
Business_and_leisure Partner
8/10
Excellent
03 May 2025
Yelitza
The views from our corner room were not the best since it faced an area under construction and not city view like we thought we were going to have. Rooms are modern and sleek in design. Pool area is also an asset. Would recommend some property upkeep to preserve hotel value.
Leisure Partner
6/10
Pleasant
01 May 2025
Manuel
Room has zero soundproofing. Hotel is on a super loud and busy street and you hear all cars all night. We paid extra for corner room and could not sleep both nights we were there. Hotel has great pool and lounge rooms are decent. Noise is big turn off and definitely would not stay there again!
6/10
Pleasant
21 Apr 2025
Jaime
Pros: very kind staff, good breakfast and location of the hotel is definitely a plus.

Cons: the room was dirty (we even found bedbugs!!), the drain in the bathroom was clogged, toiletries (like body lotion and sanitary paper) weren’t new at all, pool’s water was very cold (definitely not suitable for kids) and we found out that a “daily pass” is sold for visitors to use the pool, so it was very crowded even when we didn’t see a lot of people in other common areas of the hotel. Definitely expected more for a Marriott hotel.
Leisure Family_with_children
8/10
Excellent
01 Mar 2025
Alex
Comfortable rooms, good facility, and loved the rooftop pool and bar. Staff were friendly and helpful. While the room was a good size, it was set up poorly. There was a dresser shelf unit, but it was in the bathroom. It would be much better if it was in the main room. Also our mini fridge broke down. While it was replaced, the replacement one also broke down.
Leisure Partner
2/10
Poor
01 Jan 2025
Guillermo
Poor managgment
10/10
Exceptional
26 Oct 2024
Hector
Great hotel for the price. Very roomy, clean, great location.
Leisure Partner
10/10
Exceptional
22 Oct 2024
Silvia
The staff members are wonderful and helpful.
Leisure Partner
10/10
Exceptional
09 Oct 2024
Claudia
Grat
Business Family
8/10
Excellent
14 Sep 2024
Luisa Margarita
Tienen una muy bonita alberca desgraciadamente muy descuidada el area de camastros, no
habia mucha gente sin embargo todos estaban desordenados , con toallas mojadas , vasos y basura lo cual no dejaba saber q estaba ocupado y cuales no . Por otro lado el desayuno del restaurant estaba delicioso y el servicio eficiente y amable , la recepcion amable tambien .
Self
10/10
Exceptional
11 Sep 2024
Aida
clean nice people
Business_and_leisure Self
10/10
Exceptional
11 Sep 2024
Brett
Great staff
Business Partner
10/10
Exceptional
03 Sep 2024
Alexis
Amazing place to stay!
Leisure Friends
10/10
Exceptional
02 Sep 2024
Jose R Hernandez
Excelente hotel, la ubicacion es muy buena, varios restaurantes y plazas a menos de 10 minutos caminando, personal muy servicial
Leisure Partner
6/10
Pleasant
26 Aug 2024
Andres
Ok overall great hotel and service, it’s just that Expedia booked us for a king bed and instead we got 2 twins. My wife and I were looking forward to this stay but did not expect to sleep separate in small beds. According to front desk this was a mistake by Expedia ? And they couldn’t get a king size bed.
Leisure Partner
10/10
Exceptional
22 Jul 2024
robert
We stayed one night only nice place clean.The staff was very nice dining options next door food and service was very good we would definitely stay here again
Leisure Partner
10/10
Exceptional
19 Jul 2024
Gaston
I had a great stay, the hotel is very nice and located at a strategic location
Leisure Family
10/10
Exceptional
17 Jun 2024
Miguel
Beautiful place! The pool is small but really nice! I would definitely go back!
8/10
Excellent
09 Jun 2024
Claudia
Easy check in, very attentive staff and great location for great restaurants.
Leisure Partner
10/10
Exceptional
27 May 2024
Hossen
Everything was great! Staff is exceptional and it’s located in a great area. Highly recommend.
Leisure Family_with_children
10/10
Exceptional
26 May 2024
Alexander
Loved this modern hotel in guadalajara
Leisure
10/10
Exceptional
26 May 2024
Hasibullah
Great hotel, AC unit is loud in the room. Everything else is great
Partner
10/10
Exceptional
17 May 2024
Jaime
Great view from hotel rooms.
Plenty of good food nearby
Leisure Family_with_children
8/10
Excellent
21 Apr 2024
Jill
The staff was so friendly and helpful!
4/10
Poor
26 Mar 2024
Enrique
Al hacer check in la señorita que nos atendió fue grosera, no nos indicó la ubicación de restaurantes ni de piscina, además quería cobrarme $4 mil pesos por la estancia de 2 noches para mis 2 perritos, lo cual evidentemente se me hizo excesivo y no correspondía con la tarifa del hotel de $35 usd por mascota, lo cual se lo hice saber y se molestó. El resto del staff nos atendió bien, sin embargo nunca pude validar mis consumos en mi cuenta de Marriott BonVoy porque me decían que no había sistema. Lo mejor es la alberca pero percibo que la han descuidado, no tiene buena caldera pues el agua estuvo siempre fría. El gym se queda algo corto, solo con un par de corredoras, elípticas y un set de pesas, creo que deberían invertir en algunos aparatos.
Leisure Family
6/10
Pleasant
13 Mar 2024
Lourdes
I asked for 30 min extra to check out since i was having breakfast and they went to kick me out the room.
Leisure Family
10/10
Exceptional
10 Mar 2024
Ali Reza
The staff were very professional and friendly especially Jesus and Sonia at the pool. They accommodated all my needs to make it a much needed break from stresses of life. One of the employees who played the electric guitar was awesome; such a natural when entertaining and super down to earth.
Leisure Self
4/10
Poor
25 Feb 2024
Zahra
Not firendly staff. Room not clean, limited Resturant
Leisure Partner
10/10
Exceptional
17 Feb 2024
Gerardo
Loved it
10/10
Exceptional
03 Jan 2024
Santos
The pool and view was amazing. Room was modern and very cozy. Would stay again.
Leisure Partner
10/10
Exceptional
05 Dec 2023
jordan

Perfect hotel in GDL

I loved my room
Friends_and_family Friends
6/10
Pleasant
11 Nov 2023
Luis Eliseo

Clean and nice but the walls are thin

Walls were thin and there was a rooster crowing in the morning
Business
10/10
Exceptional
08 Nov 2023
Kevin

Great

Beautiful Infiniti pool w/ panoramic view of the city. Hotel is modern and clean, great centric location.
Partner
8/10
Excellent
07 Nov 2023
Josephine
We could hear the people from the other rooms talking. Walls must be really thin. The bathroom sink seemed dirty, but I think it’s just the use and tear. The little packets with q-tips, shower cap, etc. add a nice touch usually, but they did not have them here.
Leisure Friends
10/10
Exceptional
30 Oct 2023
Evelin E
Everything is that perfect.
Leisure
8/10
Excellent
10 Oct 2023
Neri
Restaurant service was pretty slow. Only went once and no more.
4/10
Poor
11 Sep 2023
Verified traveler

I won’t be back

Small bathroom, bathroom door didn’t close, noisy over the weekend you could hear nightclub music from next door building.
Partner
2/10
Poor
30 Aug 2023
Lourdes
Room was dirty. Bathroom drains smelled like sewage. There was a spoilrd bag of pizza left in the room. The tv didnt work we called multiple times to have it fixed and they didnt fix it or offer to change the room.
Leisure Family
10/10
Exceptional
04 Jul 2023
Lizeth
Everything was great at this hotel! The bed was extremely comfortable, the room was spacious and clean. We went to the rooftop bar and had an amazing time. The atmosphere and service were great. Definitely a must do if you are looking for a good time.
Leisure Friends
6/10
Pleasant
26 Jun 2023
Mayte
Good hotel but front desk staff were not very friendly
2/10
Poor
12 May 2023
Adriana
La atención del personal tiene mucho que mejorar. Las instalaciones están deterioradas y no tiene nada de aislamiento del ruido, desde mi habitación escuchaba la televisión del cuarto vecino incluso en la noche los ronquidos del huésped vecino. Terrible, no lo recomiendo mada
Business Self
8/10
Excellent
30 Mar 2023
Joel
We enjoyed our stay at the AC Hotel. The room was very clean and customer service was excellent. check in was easy and receptionist were all very pleasant. We would request a taxi at the front desk and the tax would arrive in less than 5 mins.
Leisure Partner
10/10
Exceptional
20 Mar 2023
David
Great property. Second time here. Great for business travel more than vacation travel. Pool and bar on top offer amazing views.
2/10
Poor
08 Mar 2023
alexia
I got to the hotel at 8:00 pm they told me they had moved me to another local hotel due to technical issues without letting me know in anticipation. Terrible attention from manager Ended up in another hotel without my acknowledgment Terrible guest service. Terrible problem handling. Poor staff Worst experience ever
Business Self
4/10
Poor
08 Feb 2023
Hugo
I was asked to pay upfront for the stay, they wasn't able to collect at the end of the stay, even when I gave them my credit card.
Business Partner
8/10
Excellent
31 Jan 2023
Samantha
Customer service was great, however, I reserved and paid weeks in advance to receive two king size bedrooms. When checking in, I was given two rooms with two full size beds. I asked the front desk why was this changed, for reserved and paid for two king size bedrooms, and front desk said because that is all they could accommodate for us. The two bedrooms also had A/C issues and had to deal with a hot room all night for both rooms. I was not happy with my experience.
Leisure Family
10/10
Exceptional
31 Dec 2022
Julie
Very nice hotel, well located!
Leisure Family
10/10
Exceptional
29 Dec 2022
Nichole

Loved it

Great location, friendly service, immaculate. Would definitely stay here again.
Friends_and_family Family
6/10
Pleasant
06 Dec 2022
elizabeth
Walls are extremely thin, you can hear everything. The plumbing is bad. I could hear whenever the room next door flushed their toilet. My shower was drain was clogged. Lots of noise from the outside. Their room service has inconvenient hours and their breakfast is minimal.
Leisure Friends
10/10
Exceptional
18 Oct 2022
everica
Everything was amazing. My only thing was that we had a room with an adjoining door to another room and we could hear the other guests almost like we were in the same room.

Leisure Partner
10/10
Exceptional
19 Sep 2022
Jesus
like the staff people, no extra charge for parking your car and the rooms is very clean and air conditioner works fine all the time l
Business_and_leisure Family
6/10
Pleasant
08 Sep 2022
Robert
Facility is ok - rooms are showing their age. Anytime we needed to interact with the front desk, they were very slow with either checkins or checkouts ahead of us.
Business Friends
4/10
Poor
30 Aug 2022
Saul Omar

Bad experience, bad design

The Air conditioner is super noisy. Reported it and they said it was because of the size of the room there was a need of that big noisy AC. I stayed before on a hotel 1/3 of the price and slept a lot better than here. The blinds do not close completely so sun comes in all the time. The shower lets the water out in to the room badly, I had to use 2 big towels and 2 small ones to dry the room. Lastly Hotels.com offer free upgrade to VIP, the hotel did had the rooms but said it was to their members only
Partner
10/10
Exceptional
22 Aug 2022
Gonzalo
Great experience! The hotel was very clean, staff was friendly, the pool is amazing. I love everything about this hotel definitely recommend.
Leisure Partner
10/10
Exceptional
19 Jul 2022
Kassandra
Property was very well maintained. Staff was great, everything was very clean. A few steps away were many dining areas as well as bars. Enjoyed it very much.
Leisure Partner
10/10
Exceptional
18 Jul 2022
Robert
Great downtown area, close to a mall and reasturants
Business Family
10/10
Exceptional
05 Jul 2022
Pedro Salvador
I enjoyed my stay with family.
Family
2/10
Poor
24 Jun 2022
Cynthia
Room was dirty. View was not pleasant. There was hairs on comforter and towels had stains on them. I would not stay here again.
Leisure Family
10/10
Exceptional
25 May 2022
Guillermina
Excellent location. Lots of dining and quick food choices next building over or quick walk to Midtown shopping area. A bit noise if you stay on the side of the club side of the hotel.
Business Self
10/10
Exceptional
16 May 2022
esteban
Very comfortable room, could use a larger area to hang clothes but other than that very good. Reliable wifi connection.
Convenient location.
Business_and_leisure Self
6/10
Pleasant
26 Apr 2022
Adriana
Room was not stocked as it should have been. Missing ice machine on floor and lacks a small refrigerator.
Leisure Friends

Location & surroundings

Ac Hotel Guadalajara, Mexico
De Las Americas Country Club 1500, Guadalajara Jal, Mexico

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