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voco Guadalajara Neruda

Guadalajara & Vicinity · Mexico

av Pablo Neruda 2828, 2828View location

9.4/10Excellent606 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.2/109.2
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About voco Guadalajara Neruda

Welcome to voco Guadalajara Neruda, a refined oasis in the city’s Financial District, offering a blend of urban energy and neighborhood charm. Host events in our stylish salons for up to 200 guests, ideal for business or social gatherings.

Enjoy easy access to Telmex Auditorium, Guadalajara Arena, Akron Stadium, and upscale shopping at Andares. Discover Guadalajara at your own pace with complimentary bike tours. Unwind with cocktails and panoramic views at Querida Luna, our seventh-floor restaurant, serving a fusion of local and international cuisine.

Relax in elegant guest rooms featuring private balconies, premium bedding, and upscale amenities for a comfortable stay. At voco Guadalajara Neruda, every detail is designed to make your experience exceptional, with the best of the city right at your doorstep.

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With a stay at voco Guadalajara Neruda by IHG in Guadalajara (Providencia), you'll be within a 5-minute drive of Punto Sao Paulo Shopping Center and US Consulate General Guadalajara. This hotel is 2.4 mi (3.8 km) from Andares Shopping Center and 2.8 mi (4.5 km) from Minerva Roundabout.

Make yourself at home in one of the 104 air-conditioned rooms featuring free minibar items and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Planning an event in Guadalajara? This hotel has 980 square feet (91 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Events/parties allowed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 12 Pet max weight (per pet) in lb is 26 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
    • Safety features at this property include a fire extinguisher and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
    • Covered self parking fee: MXN 80 per day (in/out privileges)
    • Pet fee: MXN 600 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro de Arte Moderno de Guadalajara 0.9 km / 0.6 mi
Bosque Los Colomos 1 km / 0.6 mi
Midtown Jalisco 1 km / 0.7 mi
El Acueducto 1.1 km / 0.7 mi
Punto Sao Paulo Shopping Center 1.2 km / 0.7 mi
Hospital San Javier 1.6 km / 1 mi
Centro de la Amistad Internacional 1.7 km / 1 mi
Plaza Patria 1.9 km / 1.2 mi
KidZania Guadalajara 2.5 km / 1.5 mi
Country 2000 Hospital 2.5 km / 1.6 mi
US Consulate General Guadalajara 2.8 km / 1.7 mi
Ávila Camacho Park 2.8 km / 1.7 mi
Los Arcos de Zapopan 2.9 km / 1.8 mi
Los Arcos de Guadalajara 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • Number of floors (main building): 12
  • Double rooms: 51
  • Suites: 8
  • Executive rooms: 44
  • Accessible rooms: 1
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • City centre
Show 54 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all rooms
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector: 1
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Terrace
  • Bicycle storage
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available: 2
  • Towels and bed linen
  • Smoking area
  • Breakfast room
  • Conference room: 4
  • Meeting room: 5
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Breakfast and dinnerExtra charge
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic FreeExtra charge
  • Universal accessibility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 38 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable5 photos

    voco Guadalajara Neruda

    DOUBLE PREMIUM KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Housekeeping
    • Fitness room
    • Bikes Available
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Bathroom
    • Direct dial telephone
    • TV
    • Internet access
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Balcony

    Facilities with extra charge

    • Wi-fi
    • Cot on demand
    • Bathrobes
    • Trouser press
    • Plug adaptor
    • Hairdryer
    • Minibar
    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    voco Guadalajara Neruda

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Housekeeping
    • Fitness room
    • Bikes Available
    • Trouser press
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge
    • Tea and coffee making facilities
    • Cot on demand
    • Wake-up service
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Balcony
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    voco Guadalajara Neruda

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    voco Guadalajara Neruda

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Cot on demand
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Bikes Available
    • Fitness room
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Trouser press
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    voco Guadalajara Neruda

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Make-up mirror
    • Trouser press
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Fitness room
    • Bikes Available
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    voco Guadalajara Neruda

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    voco Guadalajara Neruda

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    voco Guadalajara Neruda

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Cot on demand
    • Housekeeping
    • Fitness room
    • Bikes Available
    • Toiletries
    • Desk
    • Bathrobes
    • Make-up mirror
    • Trouser press
    • Satellite TV
    • Plug adaptor
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 26 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    voco Guadalajara Neruda

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Smoke detector
    • Fitness room
    • Bikes Available
    • Housekeeping
    • TV
    • Direct dial telephone
    • Bathroom: 1
    • Hairdryer
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Make-up mirror
    • Trouser press
    • Satellite TV
    • Cable TV
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 26 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable5 photos

    voco Guadalajara Neruda

    DOUBLE Accessible-Queen Size Bed

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Bikes Available
    • Fitness room
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Plug adaptor
    • Trouser press
    • Bathrobes
    • Cot on demand
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    voco Guadalajara Neruda

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    voco Guadalajara Neruda

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 38 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable7 photos

    voco Guadalajara Neruda

    DOUBLE PREMIUM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Housekeeping
    • Bikes Available
    • Fitness room
    • Internet access
    • TV
    • Direct dial telephone
    • Bathroom
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Balcony
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector

    Facilities with extra charge

    • Minibar
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Cot on demand
    • Bathrobes
    • Trouser press
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    voco Guadalajara Neruda

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    voco Guadalajara Neruda

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    voco Guadalajara Neruda

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    voco Guadalajara Neruda

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about voco Guadalajara Neruda

9.4
Excellent
606 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
24 Jun 2026
Joseph Timothy
It was a great stay and really clean!
Partner
6/10
Pleasant
02 May 2026
Bertha
So so, not bad not good. Acceptable.
Family_with_children
10/10
Exceptional
26 Apr 2026
Carolina
Excellent location. Great personnel. Wonderful city.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Pedro
Excellency
10/10
Exceptional
05 Apr 2026
Aziel
Awesome property.
10/10
Exceptional
03 Apr 2026
Richard Santiago
Highly recommend.
10/10
Exceptional
27 Mar 2026
Christopher
Great place to stay and explore Guadalajara
10/10
Exceptional
12 Mar 2026
Jino
This was my second visit. The parking is convenient, the staff are friendly, and the facilities are clean and well maintained.
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Alejandra
Excellent option, well located, and staff very good
8/10
Excellent
24 Feb 2026
HECTOR
Everything was good only the tv set never get to work properly, hope next time it does
Partner
6/10
Pleasant
21 Feb 2026
GUILLERMO
Nice hotel, brand new, great location.
The cable TV freezes constantly, its impossible to follow the news, a sport event.
The restaurant / room service close too early: at 23h, there was not service at all.
Self
10/10
Exceptional
20 Feb 2026
Julia
Exceptional rooms and service.
Self
6/10
Pleasant
17 Feb 2026
Sofie
The shower didn’t drain properly
Partner
10/10
Exceptional
11 Feb 2026
Luiz
Great hotel
8/10
Excellent
28 Jan 2026
Irene
Best location!! There are several restaurant options around the corner from the hotel that I was impressed with ( one from Spain and a sushi on top of Barra Cafe)
Leisure Family
2/10
Poor
17 Jan 2026
Francisco
I have stayed at this hotel several times, and I have almost always had good experiences. However, I have noticed a progressive decline in the quality of the hotel.

I stayed last night, and it was a terrible experience. The hallway smelled like grilled meat the entire time, as if smoke from the restaurants was venting directly into it. The toilet flush button did not work, the sink water would not drain and became clogged, the bathroom flooded, and throughout the night there was a mechanical noise in the room that intensified and woke me up several times. This occurred in room 425.

I understand the intention behind recycling key cards, but the ones we were given were scratched, worn out, and unattractive. Overall, it feels as though the hotel has significantly lowered its standards. This genuinely saddens me, as voco Guadalajara has been one of my preferred hotels to stay at in Guadalajara.
Leisure Partner
10/10
Exceptional
31 Dec 2025
Karla
El hotel expelente, instalaciones excelentes, expelente servicio. El staff mas que amable y el desayuno estaba delicioso. Mega recomendado!!!
10/10
Exceptional
28 Dec 2025
Sarah
Room and facility were clean and staff was hospitable! The restaurant is a little overpriced, but delicious.
Partner
10/10
Exceptional
24 Dec 2025
Vanessa
Hotel was perfect for our couples get away. The hotel was nice, clean, safe and centrally located to great restaurants and bars. The Hotel staff was courteous and helpful. Had breakfast at the hotel restaurant which we enjoyed. No complaints
Leisure Friends
8/10
Excellent
04 Dec 2025
Marlene
Overall experience was great, no issues checking in, it would be nice to have a direct access elevator instead of having to switch elevators- I’m using a wheelchair and anyone who travels to Mexico knows that it’s already difficult when in a wheelchair with sizing of elevators,ramps and stone floors.. Wish there was a microwave in the room to reheat our food.. other than that room was great! We had hot water and complimentary beverages in the mini fridge (only the first set).
Leisure Family
10/10
Exceptional
03 Dec 2025
Priscilla
Beautiful clean rooms. Very comfortable and quiet hotel. In a great location with lots of restaurants, cafes, parks and walking within just a few steps of the hotel. Staff is amazing as well. We always stay here when visiting Guadalajara.
Leisure Family
10/10
Exceptional
03 Dec 2025
DANIELA
Me encantó, excelente ubicación, amenidades, limpieza, y comida deliciosa. Sin duda regreso!
Business Family
8/10
Excellent
21 Nov 2025
Claude
Great staff! Just some consistency from Expedia website wrt pricing, didn’t like the surprise when I was told that our small dog had to pay the same as a extra guest…. Quite ridiculous, please Expedia, review your process
10/10
Exceptional
18 Nov 2025
Daniel
Great location, perfectly clean, good size and really kind staff.
Don't expect amenities, there's a mini gym and that's it.
8/10
Excellent
14 Nov 2025
Luis
The room was clean and the beds were comfy. The waterflow from the shower was great, but the bathroom design was terrible. The shower was only half enclosed and the bathroom floors would get soaked every shower, so much so that the floors were already damaged. The rooms were a bit small, but other than the aforementioned, it was a very decent stay.
Leisure Family_with_children
10/10
Exceptional
13 Nov 2025
Katia
Hermoso hotel. Me encantó, volveré pronto y me hospedaré en Voco siempre que viaje a GDL! 😁
Business_and_leisure Family
10/10
Exceptional
07 Nov 2025
Denisse
Everything was great! Loved the room, the views, and the staff were so friendly!
Leisure Partner
8/10
Excellent
06 Nov 2025
Gilberto
The hotel itself
10/10
Exceptional
05 Nov 2025
Alia
Excellent customer service, beautiful hotel, super clean
Leisure Self
10/10
Exceptional
03 Nov 2025
Maria C
Everything was perfect! Location service restaurant and bar!
10/10
Exceptional
03 Nov 2025
sergio
Great staff amaizing food clean hotel
2/10
Poor
28 Oct 2025
Maira
No cambiaron las sábanas de mi habitación por unas limpias, porque cuando nos acostamos, había pelos pubicos en la cama entre las sábanas, que asco! Que mal que no tengan buen personal de limpieza, el check in fue el 27 de oct, habitación 315. Ojalá y se lo hagan saber a la personas responsable.
10/10
Exceptional
26 Oct 2025
Karina
Great place, amazing views!
10/10
Exceptional
16 Oct 2025
Jesus
Great staff! Super safe. Excellent location
Partner
10/10
Exceptional
13 Oct 2025
Gloria
Ver nice staff
Business
10/10
Exceptional
05 Oct 2025
Janette
Clean room and everyone is very friendly
10/10
Exceptional
04 Oct 2025
Lupe
A modern hotel
Leisure Partner
6/10
Pleasant
27 Sep 2025
Juan
THE RESTAURANT SERVICE WAS BAD FOR THE DESK GIRL BECAUSE NEVER BRINGING THE CRAYONS 🖍 FOR KIDS
10/10
Exceptional
27 Sep 2025
Jossue
VOCO never fails to amaze me. This was my third time staying at VOCO and I will continue staying here whenever I travel to GDL. Staff is super friendly and the accommodations are simply the best. Lots of food options all around that are walkable. VOCO also has Querida Luna which is inside the hotel. Thank you VOCO! See you you guys next time
Leisure Family
10/10
Exceptional
12 Sep 2025
Braulio
Great place to stay!
Business Self
10/10
Exceptional
04 Sep 2025
Anna Marie
I like the location and how safe I felt. This was our second time staying. I would definitely stay here again. All stuff was very friendly from the front desk to housekeeping to everybody at the restaurant upstairs. Juan our waiter every day at breakfast was amazing, he was very attentive and great customer service.
Leisure Family
10/10
Exceptional
26 Aug 2025
Bahram
Great experience.
Business Self
6/10
Pleasant
15 Aug 2025
Yoomin
property conditions not good
10/10
Exceptional
12 Aug 2025
Jeanette
Great location, friendly staff, clean and beautiful amenities.
Business
10/10
Exceptional
10 Aug 2025
Ana Rosa
Great Hotel! Loved the staff. Will go back.
10/10
Exceptional
06 Aug 2025
Noe
Second stay here and amazing!!
10/10
Exceptional
02 Aug 2025
Roland
The staff went out of their way to be helpful. They always helped with a smile on their face they didnt act like we were being annoying or had attitude, which is not the norm, unfortunately.
Leisure Family
10/10
Exceptional
30 Jul 2025
ana
Nice and clean hotel, everything close, beautiful view
Business_and_leisure Self
8/10
Excellent
27 Jul 2025
Maria
The only negative about the hotel was that although it has a beautiful bar, the bar tender did not know how to prepare a cocktail. He did not take advise or recommendation from the paying customer. I specifically asked for a margarita that was not sweet or sugary. I was given a margarita that was syrupy and extremely sweet. I asked for a regular margarita with a small piece of pineapple and a few slices of jalapeño and I got an infused tequila that was the level of habanero. Impossible to drink. It burned the lips and throat on the first sip. I was charged for both drinks. As the bartender refused to return the first one and I ordered the second thinking he would get it right, not at all. Disappointing for sure. Hotel room was nice, clean and lines were a nice quality.
Leisure Family
10/10
Exceptional
30 May 2025
Barragan
I absolutely loved my stay at this hotel! The place was *so cute and incredibly clean*—it felt welcoming the moment I walked in. The area around the hotel felt very safe, which made it easy to relax and explore without any worries.

The staff were truly outstanding: super friendly, helpful, and always ready with a smile. It made such a difference in the overall experience.

One of the highlights was the on-site restaurant. The food was delicious, and the view of the city from the dining area was simply stunning. The restaurant staff were just as friendly and attentive as the rest of the team.

Highly recommend staying here if you're looking for a charming, safe, and enjoyable experience with top-notch service!
10/10
Exceptional
28 May 2025
Miguel
Amazing stay! Great views! Great food!
8/10
Excellent
07 May 2025
Alex
Está muy aesthetic el lugar y todo, pero llegando primero tuvimos que pedir que nos cambiaran de cuarto porque las sabanas de la cama estaban sucias, literal se veían unas pisadas encima del edredón blanco. Cuando fuimos a pedirlo en recepción literal tuvimos que hablar con 3 personas diferentes en recepción para que nos hicieran el cambio porque nada más nos daban largas o nos decían que no aplicaba que solo nos podían ir a cambiar las sabanas y si queríamos.

En otro tema, hay un restaurante ahí mismo y en todos lados esta anunciado el horario de fin de semana hasta la 1am y el jueves no nos quisieron atender a las 10pm y el sábado que si “alcanzamos” a llegar (10:15pm) nos dijeron que teníamos 5 minutos para pedir porque ya iba a cerrar cocina. Luego llego nuestra comida y nisiquiera habiamos podido comenzar a comer cuando ya nos habían llevado la cuenta para hacer cierre antes de las 11pm y seguiamos comiendo cuando prácticamente nos apagaron todo hasta la tele para que nos fueramos. (Eran antes de las 11:15pm cuando el cierre decía 1am)
Business_and_leisure Partner
10/10
Exceptional
21 Apr 2025
Jossue
VOCO is the best hotel I’ve stayed at in GDL. The staff is phenomenal. The rooms are amazing! And overall the area it’s in (Providencia) is so conveniently located that it’s easy to catch an uber at all times of the day. I’ve stayed at hotel near the country club and with all the traffic it’s a nightmare. VOCO is down the street from the country club and prices are super fair too. Second time staying there and will definitely continue staying there. Thank you VOCO!
Leisure Partner
10/10
Exceptional
15 Apr 2025
Michael
Beautiful hotel, comfortable and very clean and modern. Staff is wonderful! Will definitely stay here again!
Business_and_leisure Family
10/10
Exceptional
14 Apr 2025
Benjamin

Great place to stay

Great hotel in the providencia area of Guadalajara. The room was decent size and we had balcony with a nice view of the city. Staff were very friendly and accommodating to include allowing us to do early check in with no fee. Lots of restaurants and shops nearby. Safe neighborhood with lots ro do. Not far from bosque los colmos if you would like to take a nice jog or walk in during your stay.
Partner
10/10
Exceptional
09 Apr 2025
Mauricio
Todo bien
Business_and_leisure Partner
8/10
Excellent
01 Apr 2025
Arvinder
Nice, new, clean property at a reasonable price point. Great staff and service.
Leisure Friends
10/10
Exceptional
27 Mar 2025
Guadalupe
Hiden gem! Great hotel. I am planning on booking here again in the future.
8/10
Excellent
23 Mar 2025
Corinne
Very nice stay
10/10
Exceptional
17 Mar 2025
BIANIA
The staff was very friendly. The restaurant food was amazing. Great views, smelled clean. Parking garage if needed. Rooftop and gym have great views as well.
We loved it. Highly recommend it. I will definitely come back.
Leisure Family_with_children
10/10
Exceptional
10 Mar 2025
HORACIO
Great location
10/10
Exceptional
25 Feb 2025
Juan
Great property and service!
Leisure Partner
10/10
Exceptional
18 Feb 2025
MAGDELENE
Was an amazing experience
Friends_and_family Family
10/10
Exceptional
08 Feb 2025
Luiz

Wonderful hotel

What a wonderful experience. I highly recommend this hotel for staying.
Great staff team. A tremendous customer service. More than 5 stars!!
Business
10/10
Exceptional
28 Jan 2025
Rosa Clara
The room was excellent! Top floor with an extraordinary view from the City of Zapopan. We did the upgrade to a bigger room on the top floor and it worth the price. The personnel very friendly and attentive. I thank you for getting our room ready for early checkup. We certainly will be back to this hotel.
Partner
8/10
Excellent
26 Jan 2025
JULIAN
..
10/10
Exceptional
26 Jan 2025
Nada
Good value.
Leisure Family_with_children
10/10
Exceptional
24 Jan 2025
Hector
Everything was excellent and it exceed my expectations.
Business_and_leisure Family
10/10
Exceptional
18 Jan 2025
Luis
Excellent hotel, very clean and spacious rooms with an awesome balcony view. Hotel located in Providencia with multiple walkable restaurants. Driving distance to the main malls such as Andares and Landmark is within 15-20 minute. Definitely staying in Voco on my next visit to GDL.
Leisure Family
10/10
Exceptional
13 Jan 2025
Silvia
Excelente hotel. Nos volveremos a hospedar aquí cuando volvamos a Guadalajara. Excelente atención, comida, y el hotel es hermoso.
8/10
Excellent
10 Jan 2025
Rosa
Beautiful room, great food and friendly staff. My only complaint is the shower drain. It smelled a bit like sewer. Someone came in to look at it and took care of the problem a day later the smell came back.
Leisure Partner
10/10
Exceptional
09 Jan 2025
Pomposo
Okay
Leisure
10/10
Exceptional
07 Jan 2025
Miguel
Great
Leisure Partner
10/10
Exceptional
27 Dec 2024
Jaime
The hotel was very clean, cozy, and safe. The staff were pleasant and willing to assist. The staff at the restaurant where very attentive and polite. I will definitely return to this hotel.
10/10
Exceptional
21 Dec 2024
Jossue
Would recommend this hotel to anyone. Definitely staying here again
Leisure Family
2/10
Poor
20 Dec 2024
Cynthia
My hotel room smelled horrific and a dog barked the entire day. I would never stay there again. I was really disappointed. I notified the front desk and they didn’t do anything about it. I booked 2 nights but only stayed 1 night and left.
10/10
Exceptional
13 Dec 2024
ROBERT
Excellent location with many great dining options.
Leisure Family
10/10
Exceptional
10 Nov 2024
Juan
Great place to stay and relax close to alot of places
Leisure Family
10/10
Exceptional
29 Oct 2024
Michael
It’s a nice hotel, check in was easy and staff was courteous. My room was clean and king size bed was comfortable. It’s literally in front of Strana (club), but I didn’t hear any music while asleep. I was facing the back so maybe that’s why. I’d stay here again. Some restaurants are near (La casa de los Plato’s, La docena) about a 15min walk or 5min driving.
Leisure Self
10/10
Exceptional
23 Oct 2024
NICOLAS
Very clean and as shown on the photos. I would stay here again
Leisure Self
10/10
Exceptional
16 Oct 2024
William
Wonderful stay. Hotel and facilites are modern and very clean. Great customer service as well. Parking is free if staying at the hotel. Love the location!
Leisure Family
10/10
Exceptional
06 Oct 2024
juan ramon
Todo super bien
Leisure Partner
10/10
Exceptional
01 Oct 2024
Blanca
I like that they have free water refill station on each floor and glass bottle to refill in each room.
They need to have microwave available in each room or a microwave station on each floor.
10/10
Exceptional
04 Sep 2024
Jorge
Beautiful hotel love to say there again
Business_and_leisure Partner
10/10
Exceptional
02 Sep 2024
Anna Marie
Location was great. Very quiet an and safe area. The staff was very friendl. Breakfast every morning was amazing! Both buffet style and plates! Definitely would recommend and stay again. I loved the aesthetics! The view every morning from my room balcony was beautiful
Leisure Partner
10/10
Exceptional
16 Aug 2024
EDNA
Everyone was very helpful, especially Paulina make us feel very special!!!!
10/10
Exceptional
04 Aug 2024
myriam
Nice hotel for business travelers
10/10
Exceptional
02 Aug 2024
Luis
Breakfast was excellent
10/10
Exceptional
29 Jul 2024
Lizeth
Great service
Business Family
10/10
Exceptional
27 Jul 2024
Agustin
Todo bien
Business Self
10/10
Exceptional
17 Jun 2024
Eleuterio
We had a wonderful stay at Voco Guadalajara. The restaurant staff were wonderful. We were there for 5 nights and the pm server went above and beyond to make sure our food and service were to expectation.
Hotel is very clean and location is great !
Leisure Family_with_children
10/10
Exceptional
14 Apr 2024
Juana
Great dining around and felt very safe in the area .
Clean and modem.
Our waiter Gustavo at the restaurant was Amazing!!
My second time at Vioco .
Leisure
8/10
Excellent
14 Apr 2024
Roman
The hotel seems to be in a cell data “dead zone”, which doesn’t allow the LTE signal reach your phone, unless you are on WiFi, you got no data service.other than that everything was great
Leisure Self
10/10
Exceptional
14 Apr 2024
cesar
The hotel was very clean and safe
Service especially gustabo up in the restaurant on the 7 th floor was very attentive and polite
Very good server
Family
10/10
Exceptional
01 Mar 2024
Georgina
Everything was clean and staff was great
Leisure Partner
6/10
Pleasant
28 Feb 2024
José Miguel
Terrible el sistema de tv por cable
Muy dificil obtener jabón de los dispensadores
Business
10/10
Exceptional
26 Feb 2024
Christian
Excellent customer service.
Leisure Partner
10/10
Exceptional
09 Nov 2023
Jose
Brand new, very clean and nice staff
10/10
Exceptional
24 Sep 2023
Jesse

10/10 Highly recommend!

Our stay was amazing from start to end. The staff are incredibly helpful and friendly. I can not recommend this hotel more highly.
Business
10/10
Exceptional
28 May 2023
Laura

Highly recommend

Gorgeous, spacious hotel with great wifi if you're working remotely. Amazing views from the gym, super spacious rooms, and the staff are incredible. It's also in what quickly became my very favorite area of Guadalajara
Business Self

Location & surroundings

voco Guadalajara Neruda
av Pablo Neruda 2828, 2828, Guadalajara, Mexico

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voco Guadalajara Neruda

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