Name: Hotel Keihan Namba Grande
Address: 2-11-13 Nambanaka Naniwa-ku, Osaka, 5560011, JP

10/10

Exceptional

25 Jul 2026

Evelyn

Very nice hotel with Starbucks unlimited is a plus.

10/10

Exceptional

25 Jul 2026

farid

Clean. Great location.

10/10

Exceptional

24 Jul 2026

Danika

Recommended to stay at this hotel if you’re planning to explore Osaka, Kyoto, Nara, and other nearby areas. It’s in a great central location, within walking distance of Namba’s shopping streets and plenty of restaurants. The hotel was also very clean, making it a comfortable place to stay throughout the trip.

10/10

Exceptional

22 Jul 2026

Hong

Wonderful hotel. Top tier products are available in your room as well as extra amenities available in the lobby.

10/10

Exceptional

22 Jul 2026

Amy

We stayed in a spacious 3-bed room with washer/dryer. Great for families and close to shops.

Family_with_children

8/10

Excellent

17 Jul 2026

April

Really nice hotel! My room had an ugly view though. It would have been nice if it had a washer and dryer in the unit. Also, not very close to the train station buy it was next to a shopping mall.

10/10

Exceptional

17 Jul 2026

Pamela

This was a very nice hotel. The rooms were small but that is expected in Japan. Laundry facilities were great and everything was spotless!

Family

10/10

Exceptional

15 Jul 2026

May

Hotel the staff in the area were fantastic on the best hotels we stayed in.

Family_with_children

8/10

Excellent

15 Jul 2026

Karen

Property was clean, staff helpful and they had laundry we found breakfast very disappointing as selection in either Japanese or western was limited.
The carpet in rooms has many stains and would be better served with flooring.
Location to subway was excellent, Google Maps directions not the best

Family

4/10

Poor

13 Jul 2026

zoe

The hallways stink like smoke. We requested cleaning and only the bed was made there was still trash in the garbage the bathroom was untouched and no vacuuming not even fresh towels. The staff are nice but overall a bad hotel experience.

Partner

10/10

Exceptional

13 Jul 2026

Isabella

Very clean and very nice hotel, I appreciated all the free amenities. The room was always left clean and organized from house keeping. They also held on to luggage during early check-out. Only downfall was not being able to put Netflix/Disney+ on the TV. Overall, great experience and having laundry downstairs was a great plus!

Friends

8/10

Excellent

12 Jul 2026

Richy

Everything was fine had the basic amenities needed that you grab at the 2nd floor reception. A little harder to find initially. Only real complaint is some trash not being taken when getting roomed cleaned or finding previous guests hair and stuff on the floor or bed (not a whole lot but reasonable amount of hair). As well the telephone to contact staff does not work or to dial anywhere else.

Friends

10/10

Exceptional

10 Jul 2026

Anna

Although the rooms were dark, the overall stay was excellent. We had club floor access and it was nice to have water, juice, coffee and alcohol readily accessible. The front desk staff also helped us ship out luggage to Tokyo. Would definitely stay here again.

Family_with_children

10/10

Exceptional

09 Jul 2026

Landon

We loved our stay here! Amazing hotel, wonderful staff, and great location in the city.

Family

10/10

Exceptional

09 Jul 2026

Joanna Patricia

Room carpet was stained in too many spots all over the room. Complained to front desk and they replaced majority of the stained carpet tiles a few hours after check-in. But of course they couldn’t replace all. It was just evident the hotel needs work to keep up with cleaning and maintenance.

Family_with_children

10/10

Exceptional

08 Jul 2026

Stacy

Hotel location was great. Walking distance to many shops and restaurants. Amenities at the hotel were also wonderful. Restaurant was connected and free Starbucks at the reception desk including complimentary travel essentials. Great experience

Family

10/10

Exceptional

06 Jul 2026

Craig

Great staff, very helpful and attentive. Great location near Namba station, Osaka Castle, Kuromon market, etc.

Friends

8/10

Excellent

05 Jul 2026

Chau Long

Everything was perfect about this hotel except their policy on kids. Excellent breakfast buffet with cheese wheel, free amenities like toothbrushes, lotion, combs. Clean, comfy beds. Beware that they won’t let you share room with children elementary age as they treat them as adults & will force you to add another room. So we ended up paying double. I had 3 small kids who could easily fit in the double beds in the room but they didn’t let us.

Family_with_children

10/10

Exceptional

04 Jul 2026

Erika Pauline

We absolutely loved our stay here and honestly wish we had stayed here on our previous trips too. The hotel was spotless, smelled amazing, and the staff were always friendly and helpful. It’s also in a great location with plenty of food options nearby. We would definitely stay here again on our next trip to Osaka!

Partner

10/10

Exceptional

03 Jul 2026

Erika

Excellent location. Room was very spacious and comfortable.

Family

10/10

Exceptional

03 Jul 2026

wes

Convenient location & well appointed hotel, loved it.

Partner

10/10

Exceptional

01 Jul 2026

Eduardo

Room was clean and air conditioning was great. Breakfast at the hotel was underwhelming, but good if you were not planning to go towards Namba area in the morning.

Family

8/10

Excellent

30 Jun 2026

Rodrigo

Clean room, excelent shower

Partner

10/10

Exceptional

29 Jun 2026

Debbie

Hotel was very clean and the staff was super nice and helpful and the amenities area was amazing.

Family_with_children

10/10

Exceptional

28 Jun 2026

Jesse

Great place to stay.

Family_with_children

8/10

Excellent

28 Jun 2026

Thi Thanh Loan

Emergency toilet in the elevator :)

Family_with_children

10/10

Exceptional

25 Jun 2026

Aiqun

Room is very nice and spacious. We enjoyed our stay.

Family_with_children

10/10

Exceptional

25 Jun 2026

Ma Cecilia

Our family had an amazing stay here during our trip to Osaka. The hotel is exceptionally clean, modern, and comfortable. The rooms were spacious by Japan standards, and the beds were very comfortable after long days of exploring the city.

The location is fantastic—just a short walk to Namba Station, Dotonbori, shopping, restaurants, and convenience stores. It made getting around Osaka and taking day trips incredibly easy.

What really stood out was the staff. Everyone was welcoming, professional, and always happy to help with directions and any questions we had. Their hospitality made us feel right at home.

We especially appreciated the quiet atmosphere, spotless facilities, and the overall attention to detail. Everything exceeded our expectations, and it made our family vacation even more memorable.
We would absolutely stay at Hotel Keihan Namba Grande again on our next visit to Osaka and highly recommend it to anyone looking for a comfortable, convenient, and high-quality hotel.

Thank you for making our stay so enjoyable! 🇯🇵❤️

Family

10/10

Exceptional

22 Jun 2026

Quoc-Dung

This hotel offered many amenities and provided free drinks for guests in the lobby. The room was quite spacious if staying in the connecting rooms.

10/10

Exceptional

22 Jun 2026

Ayumi

Great location! Close enough to dotonbori main area but quiet and conveniently located to train station. Great stay with great amenities!

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Edward

Good

Family_with_children

10/10

Exceptional

19 Jun 2026

Linh Si

Close to subway and lots of food option

Family_with_children

10/10

Exceptional

17 Jun 2026

Patrick

Fabulous and comfortable hotel that is conveniently located! Getting a room with lounge access gives you access to craft beer, soda, tea, water, juice, Starbucks coffee, and snacks!

Partner

6/10

Pleasant

15 Jun 2026

lisa

Dirty floor and walls in rooms

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Kayo

Modern, clean and well staffed. Excellent location close to so many of Osaka’s sweet spots.

10/10

Exceptional

14 Jun 2026

Kathleen

Staff were very nice and helpful. This is our second time staying at this hotel because everything is just excellent.

Family_with_children

6/10

Pleasant

14 Jun 2026

Savita

I would have given a higher rating, but honestly there was a foul smell in the hallways, like urine. The bed linens also had a funny smell, I had to buy a scented fabric freshener.
Other than that, I was pleased with the staff, they were very friendly and accommodating. The lobby was clean- nice to have a short break, and the complimentary coffee and beverages was a nice touch. The laundry facility on site was super convenient. This is a good budget friendly option, but I think management needs to look into the odour in the hallways and bed linens.

Family

6/10

Pleasant

13 Jun 2026

Paul

Th Pros, the staff were kind and attempted to be helpful any time we needed anything or had a question. The family room is absolutely massive even compared with US hotels, beds were comfortable and the sheets were clean, so worth the price point there. The Cons, despite being a non-smoking hotel in all rooms, our room had a permanent smoke smell. Like you walked into a smoking cubicle in Shibuya station bad, so bad it permeated every fabric covered surface. People have been smoking in that room regularly. Also, the carpets had old stains everywhere and elevated fixtures had dust as well. If you’re spending this much on a hotel in Namba, I’d look elsewhere next time.

Family_with_children

8/10

Excellent

11 Jun 2026

Svetlana

Coffee machine is not available 24/7, that could help.with jetlag

Family_with_children

10/10

Exceptional

11 Jun 2026

Keith

Great stay! The room was really comfortable. The location is amazing - close to most things and a quick subway ride to everything else. The coffee machine in the lobby is amazing. Highly recommend a stay here

Partner

10/10

Exceptional

09 Jun 2026

Dawn

Staff was patient and helpful. They had umbrellas you could borrow which came in handy. Room was clean, loved separate toilet and shower room. Great amenities and a central location for our needs.

Family

6/10

Pleasant

09 Jun 2026

Kathy

Front desk staffs wasn’t helpful.

Family

10/10

Exceptional

09 Jun 2026

Jack

It's a bit far from the station.

10/10

Exceptional

06 Jun 2026

Heather

Hotel was very helpful. We were able to store luggage since we arrived before check-in and they were very helpful arranging a cab for us to the airport. It was a nice perk to have the drink/snacks on the 9th floor with our room. Rooms were well sized, and having the sofa was nice bonus. Bath products were great and well stocked amenities. Room was a bit scuffed on walls and carpets. AC works great and was nice to have a tub in the room and seperate toilet room

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Michael

Tough to call uber eat as hotel main lobby located on middle of 2nd floor.

Family_with_children

10/10

Exceptional

03 Jun 2026

Katarina

Fantastic location and very friendly staff. Thank you for making our trip special

Partner

10/10

Exceptional

02 Jun 2026

Mabel

We had a wonderful stay at Hotel Keihan Namba Grande. We had a triple room with 1 double bed and 2 single beds. The location is convenient although it was a slightly longer 10min + walk to the Namba train station. It is not a very long walk but it does seem long after a long day of sightseeing.
There is Kura sushi, ramen and a Lawson accessible on the second floor. We did not pay for the breakfast so I don’t have any comments on that.
The rooms are clean, modern and roomy for Japanese hotel. We enjoyed the view of the trains passing by our window. You can hear them but the noise did not bother us. If you are sensitive to train noise maybe ask for a room facing away from the trains.
Overall it is a great base for exploring Osaka. It is convenient enough and in a quiet neighbourhood.

Family_with_children

10/10

Exceptional

01 Jun 2026

Alberto

Amazing experience. Highly recommended.

8/10

Excellent

31 May 2026

THUC MAN

The hotel is very well maintained

10/10

Exceptional

29 May 2026

Linda

In a very nice area by park garden Namba. Convenient to all trains and shopping. Really beautiful hotel!

Family

8/10

Excellent

29 May 2026

Naksup

The building is right next to

10/10

Exceptional

28 May 2026

Ngoc

Was a great hotel with good location. Hotel room is spacious and very nice. We had 2 rooms on the top floor which gave us access to the lounge area there that had free snacks and alcoholic drinks.

Friends

10/10

Exceptional

28 May 2026

Claire

Great place. Laundry, good coffee, skincare and the rooms were comfortable.

Family_with_children

10/10

Exceptional

25 May 2026

Nadya

Nice size room, clean and comfortable, a short distance from the train station connecting to the airport

10/10

Exceptional

25 May 2026

sreymom

About a 10 minute walk to the station. Same plaza as the mall. Very convenient location. We stayed on the floor that gives access to the lounge that has complimentary alcoholic drinks and regular drinks and snacks. No breakfast included but they have all the amenities needed. Very spacious room and clean. Enjoyed our stay.

Family_with_children

10/10

Exceptional

24 May 2026

Michael

We had a lovely stay!! The room is lovely and definitely quite roomy for Japanese hotels. Loved the bathroom with separate bath and shower. The location is ideal too - super close to the famous (and amazing) shopping areas of Osaka, yet just that little away so you can get some fantastic, peaceful nights sleeps like we did.

My only gripe is there’s only 3 washers and 3 dryers in the laundry room. That sounds like it makes sense, but the drying takes an hour or potentially a little longer and the washing only takes 30 mins. Expect to go down multiple times up and down with your washing and potentially witness (or get into) a pretty heated convo when someone doesn’t go down to fetch their laundry. Thankfully it’s fairly cheap laundry though so that’s good. It’s not a major problem - but good to be aware of. An extra dryer or 2 would be perfect though!

All in all a really great stay. I would absolutely stay here again.

Partner

10/10

Exceptional

23 May 2026

Samantha

Everything was amazing! Highly recommend

Partner

6/10

Pleasant

22 May 2026

Mark

Useful location. We were on the 9th floor and it included a suite full of drinks and snacks as well as a great Starbucks machine that created many Starbucks specials. Location has lots in the ‘hood. Nearby Osaka attractions and a convenient train connection to KIX. Some strange arrangements and charges took the edge off.

Partner

10/10

Exceptional

21 May 2026

Tina

Room was pretty good and spacious enough for 4 suitcases. Ammenities on level 2 were really good, enjoyed the free drinks and seating area. Hotel is close by to a lot of stores and restaurants! Would stay here again

Family_with_children

10/10

Exceptional

19 May 2026

Mona Mandip

Great location, love the amenities, coffee and juices. Room was nice. Nice upgraded technology

Self

8/10

Excellent

16 May 2026

Lucien

Good location

Partner

10/10

Exceptional

16 May 2026

Paul

Great hotel, great location. Made the train ride from Namba a breeze.

Family_with_children

6/10

Pleasant

14 May 2026

Sau Lan

Good location. Close to train stations, shopping malls and restaurants. The room is quite small. Next to the railway that you can hear the trains during daytime. Self check in and check out. Self service drinks and coffees.

Friends_and_family Family

6/10

Pleasant

14 May 2026

Emily

Overall really nice hotel, staff were abit rude when I asked for extra linen they said I only booked for two people even though my booking said three.

Another downside was right next to railway so it got noisy from the tracks of a night time

Family_with_children

10/10

Exceptional

14 May 2026

Angelie Philline De Leon

Loved everything except the breakfast

Family_with_children

10/10

Exceptional

13 May 2026

Anthony

Beautiful, clean, and quiet hotel with very helpful professional staffs.

Friends

10/10

Exceptional

07 May 2026

Maisie

Great room, great location only 15 minutes walk to station.

Partner

10/10

Exceptional

07 May 2026

Bin

I don’t know about breakfast, amenity coffee is super, check in/out is very smooth, it is roomy and condition is excellent

Self

10/10

Exceptional

03 May 2026

Hannah Louise

Perfect

Partner

10/10

Exceptional

01 May 2026

Flavio

Really clean and nice hotel, the rooms seems much smaller from what show on the picture on Expedia.

Breakfast : no enough variety

Gym : no gym at all ( only pieces of equipment and no lifting station)

10/10

Exceptional

30 Apr 2026

Sugel

Excelente hotel y ubicación

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Christopher C

Easy check in, great location.

Partner

10/10

Exceptional

29 Apr 2026

Aaron

Super close to the rapit train to go the the airport and really nice hotel rooms. Big bathrooms, air was not stuffy it was clean and well ventilated. Quiet also!

Partner

10/10

Exceptional

27 Apr 2026

Brandon

Really great hotel! Beautiful setting, nice room finishes and furnishings, and really close to transit. Staff was also really helpful when I needed to extend my stay, and I even got an upgrade!

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Geoffrey

Great location with plenty of food options and shopping. Short walk to Dotonbori and the subway.

Family_with_children

10/10

Exceptional

25 Apr 2026

Amandeep

Really good hotel. 10-20 min walk from hotel to Namba District, station, Dontonbori and other places.

10/10

Exceptional

24 Apr 2026

José Carlos

This is a very beautiful place. It has great interior design, very contemporary. The staff is incredibly nice and willing to assist you at any time. Breakfast is so good also, they have japanese and occidental options. The room is very clean as well as the toilet and the shower. It is a very modern accomodation. The room has a touch screen control panel for the lights and the air conditioning. There is a very convenient laundry room. Highly recommended.

Partner

10/10

Exceptional

22 Apr 2026

Fabiola

Adjacent to beautiful NAMBA Parks mall and NAMBA City mall. New property, next to train station, 12 min walk to the riverbank. Nice size bedrooms, free quality coffee & soda in the nice modern lobby area. Laundry area. Fantastic helpful and friendly staff. Always ready to help.They also helped us send our bags to our next hotel in Kyoto via courier.
Really happy we stayed there. Thank you.

Partner

10/10

Exceptional

22 Apr 2026

Terilyn

Very spacious room. Lots of seating. Yes the rugs are ugly and stained but you can tell they are cleaned. They are stained from the free Starbucks coffee they offer which is very nice. Great location, namba mall right there which was super useful. About a ten minute walk to stations. Quiet. We were in a room facing the train and we could hear it but we actually found it very soothing. I assume other rooms higher up would be fine, maybe ask if it's something that would bother you. Our favourite stay across different hotels in Japan.

Partner

10/10

Exceptional

21 Apr 2026

Eric

Great amenities and included items along with a spacious room!

Friends_and_family Friends

8/10

Excellent

21 Apr 2026

Isaree

The staff was very friendly and helpful. We were able to check in at 2:30. They had complimentary coffee (Starbucks) and drinks at the reception area. They also had amenities stocked for you to grab to your room ( toothbrush, razor, aftershave, wash cloth etc.) Restaurants within walking distance plus there was a mall right behind the hotel. We paid a little extra with our booking for breakfast and it was pretty decent. I gave a 4 star only because staff could have done a better job cleaning. Stains in hallway carpet, stains around walls including bathroom walls. Shower corners could have been a little cleaner. We also stayed at Keihan Asakusa and their hotel was spotless. But overall good hotel I wpuld stay there again!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Jennifer

Property was lovely. We stayed in the room that had 3 beds, a kitchenette and washer/dryer (so handy!). Room was clean and spacious by Japan standards, staff were amazing, and the hotel provided free unlimited self-serve Starbucks coffee (hot or cold flavoured lattes, cappuccino, etc.). We loved it so much we stayed an extra night but had to move room types as the room we were in was unavailable. Our second room was the superior triple room on the 9th floor. This floor had access to its own lounge with snacks like chocolate covered pretzels and curb nuts as well as another Starbucks coffee machine and pop machine. Also in this floor you receive premium amenity kits which we loved. Location is great - a short walk to Nipponbashi, Shinsekai, Dotonbori and kitchen street.

Partner

10/10

Exceptional

15 Apr 2026

Theresa

Clean room, staff lovely. Breakfast was very good.

Partner

10/10

Exceptional

13 Apr 2026

Tammy

Room was very spacious and clean

Family_with_children

10/10

Exceptional

13 Apr 2026

Pol

If you're visiting Osaka, I strongly recommend this hotel. Its in close walking distance to some of the city's main attractions, and the Namba transit station. The room, like the building itself, was very sleek and modern. It had a wide comfortable bed, and a really nice bathroom with a walk-in shower. The staff was very polite, and the breakfast buffet was also decent. It felt fairly priced for how nice it was.

Self

10/10

Exceptional

12 Apr 2026

Barbara

Didn’t have breakfast

Partner

10/10

Exceptional

10 Apr 2026

Hiral

Clean room, clean lobby, modern, friendly staff

Family_with_children

10/10

Exceptional

09 Apr 2026

Michelle

Room was spacious. Wonderful view of city. /watched YouTube on TV. Location great. Near train and subway.
Walking distance to Namba Parks shopping mall with very good restaurant choices. Also close to attractions in Osaka. Skip the breakfast buffet, it was expensive and not very good. Much better choices nearby in subway and train stations.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Geoffrey

Property seems pretty new and is well maintained. 9th floor has an open bar, with coffee, beer and other alcoholic beverages. Small snacks too.

10/10

Exceptional

09 Apr 2026

Terrilynn

Great location convenient to the Namba train/subway station. Very walkable to Dontonbori, Namba Yasaka Jinja, etc. Be sure to request a room on the opposite side from the train tracks or if you are facing the tracks, request a high floor. Breakfast buffet was just okay.

Partner

10/10

Exceptional

06 Apr 2026

Ilse

Nice

10/10

Exceptional

04 Apr 2026

Sivaramakrishnan

A little quiet from the Namba craziness

Family

10/10

Exceptional

02 Apr 2026

Qian Ying

Excellent stay. We stayed for 7nights, they do daily room cleaning. Great location, only 6 mins walk to City mall where the Namba train station is. They provided pajamas, Kose facial products which I did not expect, otherwise I would not bring any of my skin care products. Super convenient and thoughtful! And free starbuck drinks from the coffee machine. 10/10 recommended!! The only thing is the room is a bit small can open one suitcase but that’s ok for us.

10/10

Exceptional

02 Apr 2026

Ximao

Room was exceptional clean and well prepared. Bed was very comfortable. Room was spacious for me in a two double beds room. Easy to find foods and shopping.

Self

2/10

Poor

01 Apr 2026

keziban Songul

Very small clean neat room shower was wonderful and lots of toiletries close to transport and shops 7 mins staff helpful and friendly communication well

10/10

Exceptional

27 Mar 2026

Denysa

The place was clean and very welcoming. We came with 2 kids and it’s quite enough that it’s away from the hustle and bustle of Namba station nearby. Staff were helpful and friendly. They were quick for requests, like extra pillows we needed and towels. I would book here again next time I go to Osaka and recommend to others looking for a place to stay.

8/10

Excellent

27 Mar 2026

Teri

Hotel is within walking distance to restaurants and shopping. Lawson is right outside the hotel’s upper entrance.

Family_with_children

10/10

Exceptional

26 Mar 2026

Richard

Three year old hotel as of March 2026. Fantastic location, easy walking to multiple stations and restaurants. Clean, nicely appointed hotel with helpful friendly staff. Will stay again.

Family_with_children

8/10

Excellent

25 Mar 2026

Mark

Rooms are pretty small but it’s a very new hotel with modern design. Great value for the money and the location was about 10/15 walk to the Dotonbori District which was nice. The actual location wasn’t that scenic but it was next to a mall if that is useful. Great morning self serve coffee!

Family

10/10

Exceptional

22 Mar 2026

Gustavo

This place was awesome! It was really clean and beautiful and in a fantastic location 10/10 recommend

Partner