Name: Varana Krabi Hotel
Address: 258 Moo 3 Nongtalay, 4, Krabi, 81180, TH

10/10

Exceptional

15 Jul 2026

Trevor

We stayed at a few different amazing resorts on our trip to Thailand and this was one of the best. Very clean facility. We stayed in the Penthouse suite which was incredible. I wish we stayed there longer. I highly recommend this place if you are traveling to Krabi.

Partner

10/10

Exceptional

29 May 2026

Wilkis

Everything perfect except that rooms should have full body mirror

10/10

Exceptional

10 May 2026

Jennifer

Beautiful resort near a lovely beach.
Thai Cooking class was a fantastic father and son learning event. Everyone enjoyed the food they made; apron and recipes rounded out the value and experience!
Bond was a great server and helped Chef Ann is the class and made the entire experience ‘top shelf’
Food and drinks at the resort were very good and again service excellent.
We will be back!

Partner

10/10

Exceptional

04 May 2026

Peter Michael

Stunning properly, amazing views. Great rooms and wonderful beach club. High recommended

Friends

10/10

Exceptional

23 Apr 2026

Marisa

Amazing service, excellent room and comfort. Breakfast could have had more choices but overall a ln amazing stay and would return!

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Erlend

Overall a fantastic hotel, great staff and superb amenities. Will definitely come back

Partner

10/10

Exceptional

30 Mar 2026

mark

Fabulous hotel. Beautiful pools, beautiful gardens, really peaceful. Food also excellent, in particular at the Beach Bar and also the breakfast location. Can’t fault this place, really wonderful.

Partner

10/10

Exceptional

29 Mar 2026

melissa

Wonderful resort with plenty of health benefits! Food was great too

Partner

10/10

Exceptional

01 Mar 2026

Carlos Emilio

Very nice property, nice staff!

Partner

6/10

Pleasant

27 Feb 2026

Andrea

In the room, no wardrobe..must leave most things in the luggage...

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Justina

The room was great, it’s a beautiful resort, massive! A lot of activities to do at the hotel. We stayed do 5 nights and enjoyed every moment! There’s a hotel beach club just across the road as well where you can get a nice private cabana, drinks, food and a beautiful view. The staff was extremely nice and polite! Would definitely recommend

Partner

10/10

Exceptional

25 Feb 2026

Martinus

Our stay at the hotel was absolutely fantastic — it truly met and exceeded all expectations. The facilities were excellent, including very good fitness facilities, the location was perfect, and the staff were warm, professional, and attentive throughout our visit. The food was outstanding, and the breakfast was easily one of the best hotel breakfasts I have ever experienced.

We were also pleasantly surprised with a complimentary upgrade to a nicer room, which was beautiful and very comfortable. The only small downside was that the beds were a bit hard. Aside from that minor detail, everything else was outstanding. Highly recommended!

Partner

10/10

Exceptional

23 Feb 2026

Sebastian

The property was absolutely amazing! The staff was of course, too! Our three competitive swimming teenagers loved the Olympic sized swimming pool, and how they could get in some training while on vacation too! The gym was fantastic as well! The breakfast buffet was delicious, and everything tasted delicious as well. It was nice to do early morning beach runs and enjoy the beautiful scenery. The Beach Club was amazing as well. And the food there was spot on, especially their Massaman curry with roti! The best I have ever had. And we have travelled all over the world! Our rooms were spacious and clean and we had a very nice maid who took great care of us. We will definitely come back again! Thank you! 🙏

Family_with_children

6/10

Pleasant

22 Feb 2026

Aliya

Lovely breakfast and the orcas

10/10

Exceptional

19 Feb 2026

Vicky

We loved our stay at the Varana! New and modern with all the amenities to make for a comfortable stay. The restaurants and buffets were excellent that we didn’t venture out as much as we usually do. The owners and staff are welcoming and ensure that guests are well cared for. Access to the beach club was great. We can’t wait to go back to this resort the next time we are in the area. We outed for an upgraded room and glad we did!

Partner

10/10

Exceptional

12 Feb 2026

Troy

Hotel is gorgeous. Staff are wonderful. Nothing but great things to say about this place!

Leisure Family

10/10

Exceptional

12 Feb 2026

Lise

Room and staff

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Jillian

Rooms were beautifully designed, well kept and thoughtfully laid out to maintain a sense of privacy/security. Staff was very accommodating, breakfast was a highlight!

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Selene

We stayed at Varana Krabi during our honeymoon last month and truly enjoyed our stay. The service was excellent, and the hotel amenities were fantastic. We especially loved the pool and swim-up bar, as well as having access to the beach club—it was perfect for relaxing and taking in the sunset views.

Our room was lovely, with a clean, neutral, and calming ambiance. We also received a complimentary NAAM session, which we really enjoyed, and we added a massage—it was one of the better ones we had during our time in Thailand.

The area around the hotel is much quieter than Ao Nang, which was exactly what we were looking for. There are still a few restaurants and beach bars nearby, so it’s convenient without feeling crowded.

We had lunch at the hotel restaurant, which was tasty, and breakfast offered a great variety of fresh options each morning. On our last night, we dined at their Sala restaurant—the food was good, though we were expecting slightly more bold flavors.

Overall, Varana Krabi provided a relaxing and memorable stay, with beautiful sunsets, peaceful surroundings, and excellent amenities. We would happily recommend it for a peaceful getaway.

Leisure Partner

2/10

Poor

05 Feb 2026

Keomany Julie

The hotel said on the beach BUT it actually a false advertisement. The beach is a walking across the road to get into access. They told us that hotel access is free BUT you have to paid in order to use the facilities, buy a drink or food in order to used the facilities. I was not happy about this.

8/10

Excellent

04 Feb 2026

Aleena

This hotel has good value for money and offers a wellness experience without the usual high price tag. The grounds have marked walking paths and the stairs give you calorie burn counts as you climb. There are also outdoor areas to do things like pull ups or circuits. The outdoor reflexology walkway is an added bonus! Then there are the activities - a daily schedule of things like yoga and pilates to fill your time, most of them free. There's a fully equipped muay thai area and though the classes are at a small fee, it's worth it!

There are two breakfast restaurants and both offer serene nature views (mountains versus the sea). Breakfast quality is OK, but standouts were the soups and local fruits. The food at the cafe is on par with the good quality you can get outside, and we ended up trying their Thai menu a few times. The mocktails are also expertly crafted and some of the best I've ever had.

There were a few slightly disappointing things, but the benefits far outweighed them. These were; the entire property being painted a dull grey with an industrial feel which took away from the natural surroundings; the beach club being a straight up party vibe with a DJ which contradicted the wellness feel of the hotel, and; the in-room amenities being limited and basic.

Overall, because of the service, activities offered and price, I would recommend Varana for a stay.

Partner

10/10

Exceptional

02 Feb 2026

Craig

Staff were amazing. Special thanks to Chika from accommodating the check-in, issue with a neighbor room and helping us find a taxi last minute. She went above and beyond to help us and we are very grateful for that. Also the spas are super cool and unique. Totally recommend booking this hotel.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Bettina

The staff was wonderful. It’s a beautiful resort, we will return

10/10

Exceptional

28 Jan 2026

Kevin

Absolutely beautiful resort, gastronomic food, pristine beach, elegant pools including beautiful olympic size pool, spacious and ultra clean rooms, wide range of physical activities for all level of fitness and wellness activities yoga/massage/hydrotherapy/cold plunges/etc... Staff very miticupous, eager to please goes above and beyong to meet and anticipate all your needs. Definitely will return and highly recommend. Dr Lee, Dr Haney and family

Leisure Family

10/10

Exceptional

19 Jan 2026

Thomas

Yes

Partner

8/10

Excellent

14 Jan 2026

karla

We stayed here for a few nights as our base to explore phi phi island and hong island etc. Our room was very clean as was the entire property which is super beautiful. Food was average at best. The breakfast was a 2/5 and did not meet standards compared to every other 5 star resort we’ve stayed at in Thailand. Service was slow. A few things to make note of. It bothered us when we requested an extra couple pods for the coffee machine and we were told we would get charged 80 baht for them even though the pods were free. We stayed in the premium ocean view rooms and I would advise against unless you are Muslim. The call to prayer which we had no idea about woke us up at 5 o’clock in the morning every morning. It was so loud that we thought the speakers were on the property below our balcony. Definitely bring earplugs if you are staying in building seven. This happens multiple times a day, but being woken up abruptly at five in the morning was not pleasant. Ear plugs should be provided. We understand this is their religion and have zero issues with this but an FYI would be nice. Don’t splurge on the nicer view rooms if this bothers you. The beach club across the street had a fun vibe. We enjoyed dinner there and it was great !

8/10

Excellent

11 Jan 2026

Rod

Room was nice clean and comfortable

Friends_and_family Friends

10/10

Exceptional

10 Jan 2026

Claudi

Beautiful resort, great amenities and location. Staff were wonderful from the second we walked in the door. Book it!

Leisure Family

10/10

Exceptional

09 Jan 2026

Courtney

This was a fabulous stay and with my family of five! We had 2 rooms and they were very spacious and clean and modern. Loved the bathroom and amenities! The food was spectacular and appreciative of the fresh water.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Jakob

Great hotel, everything was high quality and the staff is very attentive. Would love to come back.

The only thing I would change is the noisy paddle-session that lasts 1-1,5 hours with loud party music between 11am and 12 which is annoying to all others trying to have a chill morning by the pool.

Partner

10/10

Exceptional

03 Jan 2026

Basel

We loved our room and the view it had. Their bathrooms are the kind you wish you have in your dream home!
Their staff is extremely friendly and kind. The Olympic pool was fantastic, although we didn’t spent as much time there since we were exploring the famous beaches in the area.
The highlight from the breakfast is the fruit selection and that they make eggs to order in any style of your choosing.
It’s a car ride to Ao Nang and there aren’t many things to do around the hotel.
Note that hotel gives you beach access through a beach club across the street. They only provide bean bags and there are better beaches in the area but this beach was still good for a walk.
Overall we loved Varana and wouldn’t hesitate to recommend it. It was a great find and a highlight of our trip.

Leisure Partner

8/10

Excellent

30 Dec 2025

Mauro

Tudo muito bom com excessão do Beach Club que para usar a piscina tem uma taxa extra.

O hotel não fica em frente à praia
Temos que atravessar uma rua, onde chegamos ao Beach Club citado acima.

Onreata muito bom!

Partner

10/10

Exceptional

28 Dec 2025

Georgios

nice people, excellent breakfast, good rooms

Leisure Family_with_children

4/10

Poor

27 Dec 2025

KATHERINE

A strong smoke-like odour consistent with cigarette smoke entered our room on multiple evenings and mornings. The issue was reported, but we were advised the hotel was at full occupancy, so moving rooms was not possible, and the problem continued.
Disappointing for a non-smoking property. Management needs to ensure odours from any source do not impact guest rooms.

Leisure

10/10

Exceptional

26 Dec 2025

Samuel

We had the most amazing stay at the hotel. Our first Christmas away and it sure won’t be the last. The hotel had it all, a great variety of activities and facilities to use - great gym, pools and beach club. The staff were great and so friendly, especially Alex who made us feel very welcomed!

10/10

Exceptional

25 Dec 2025

Dinh

The room very clean and the staff are nice. The food and breakfast are very good

10/10

Exceptional

09 Dec 2025

Jiniel

The staff was absolutely incredible and the resort itself was amazing. The breakfast was top notch and the free activities are all worth trying. Don’t hesitate booking this place.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Jodi

Rooms were spacious, bathrooms were beautiful! So many beautiful pools to swim in and the included breakfast was great. Had all the expected options and we loved the sourdough bread (baked in house). There were a few random fees but none that applied to us! Would have given 5 stars but the only issue was my husband got food poisoning from the room service. Not a great look for a 5 star hotel. They wouldn’t refund us the food and said “if we get other reports of food poisoning then we can refund you” but we had to check out that day. We only ate at the hotel that day so it was clear it was from the hotel.

Leisure Family

10/10

Exceptional

21 Nov 2025

Shannon

Excellent hotel right across the street from the beach.
The hotel grounds are perfect. This resort has everything you need to make your stay peaceful, romanitc and recharging.
The staff were extremely helpful and courteous to your every question and request.
I really would highly recommned this resort as a perfect getaway in the Krabi area.
I read other reviews from people complaining this hotel is not Right on the beach..... well it is literally across the street to an amazing beach club that your have access to when staying here. It's not an inconvenience at all and the beach here is perfectly peaceful and relaxing.
A great vibe from the beach club makes your afternoon just float away.
Enjoy Varana and everything they have to offer.

Partner

4/10

Poor

20 Nov 2025

Ella

The rooms were nice but we had issues consistently throughout our stay. Rude servers at the beach club who were extremely disrespectful to my 70 year old mother, added fees for absolutely everything (including 1000 baht to use the beach club pool which is operated by the hotel), and a 3 hour wait for food at dinner due to understaffing. Would never stay here again, please support other local businesses instead for better service and value for your money.

Leisure Family

10/10

Exceptional

09 Nov 2025

Mercedes

Very nice and clean room ! Excellent staff

Leisure Family

10/10

Exceptional

02 Nov 2025

pimlada

Friendly staff,room very clean suite for relax

Leisure Self

10/10

Exceptional

30 Oct 2025

Gopinath

Thanks

8/10

Excellent

30 Oct 2025

Flamur

Breakfast was ok

Leisure Family

10/10

Exceptional

25 Oct 2025

CRIZ JOEFFREY

I really enjoyed my stays there.The staff was so nice that upgraded us to horizontal ocean room. It looked fabulous. Everything was outstanding from comfort to cleanliness. U should check out their cafe and restaurant called Nook which located in the resort. It was really delicious. Highly recommended if u ever come to Krabi. u wont be regretted !!!

Leisure Partner

8/10

Excellent

13 Oct 2025

Jeff

Beautiful resort, close to beach (5min walk). Breakfast was excellent. Staff very friendly and helpful. Food choices onsite limited and expensive. A few offsite food places on the beach were decent. Resort is located in a very small town with limited options. Nearest big town is AoNang about 10 min taxi away. That’s where all the fun is. Better to stay closer to there to have more options and fun choices.

Leisure Friends

10/10

Exceptional

11 Oct 2025

TIM

This place is amazing!
The Olympic sized pool is spectacular. Breakfast was perfect with a beautiful view

Highly recommend.

It has to be the best hotel in the area

Leisure Partner

10/10

Exceptional

22 Aug 2025

Jana Valerie

The hospitality of the staff was incomparable. Whenever we made a request, they accommodated quickly. The views were amazing from the room and the activities were incredible

Leisure Partner

10/10

Exceptional

15 Aug 2025

Jason

Excellent

2/10

Poor

09 Aug 2025

Didier

Fake advertising!! The hotel is not on the beach and does NOT have direct access to it despite claim on it web site and on Expedia including fake photo trying to prove otherwise!!( pics of beach from a business they collaborate with. You have to cross a busy road to get to the beach !!
2) there are no elevators to reach the reception or the breakfast restaurant!!
3) they make you wait when you check out until they have checked the room to make sure you did not take the TV with you ?!! And forcefully tell you to wait “ because that is the procedure “!!!
Definitely not a 5 star property and should not be allowed to make false claims as being on the beach !!!

Leisure Friends

10/10

Exceptional

21 Jul 2025

Kashif

Great hotel in a great area that’s central for seeing all the sites in krabi.

Leisure Family

10/10

Exceptional

20 Jul 2025

Lars

Great hotel

We had an absolutely fantastic stay at Varana – a hotel that truly exceeded our expectations. The entire experience was marked by calmness, quality, and exceptional hospitality. The staff were incredibly kind, attentive, and helpful throughout our stay, and we felt genuinely well taken care of from beginning to end.

The fitness facilities are some of the best I’ve seen at any hotel, and the food was both healthy and delicious. It was especially impressive that much of the food is produced on-site – fresh, local, and sustainable. Breakfast was varied and beautifully presented, with plenty of healthy and tasty options.

The pools were clean, beautiful, and relaxing, and the Beach Club connected to the hotel was a cool and stylish spot with a great vibe and high standards.

A big thank you to the entire team at Varana

Friends_and_family Family

6/10

Pleasant

04 Jul 2025

Kevin

Varana Hotel Krabi has the potential to be a wonderful hotel. However, during my stay there it was evident that the hotel was simply not ready -- not that the hotel rooms are not fully built (they are and they are wonderful), more so the activity areas. Multiple fitness/health areas were still under construction, there were three different schedules for activities that never matched, some of the \"fitness courses\" were either closed or had not been built, and every activity had an additional fee if you wanted to partake. While I understand that this may be because I visited during the low season, the lack of a \"complete\" hotel should have been stated. The hotel is just not ready for visitors who want to take advantage of the different offerings that Varana advertises.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Jeremy

Amazing Place

It was brilliant. Outstanding facilities and great onsite food at the restaurants. Will definitely return

Partner

10/10

Exceptional

07 Jun 2025

Jenna

Nice quiet location, you are able to relax and not think about work. Food is great on the resort or off the resort. Breakfast is amazing. I had my doubts but a solo half day trip to the outlying is a very good deal and much needed. Great way to see the island at your own pace. It could get crowded with other tourists and having a private boat is nice. Go during off season. It’s not crowded and the vide is very chill. Shout to all the staff and Albert who are patient and want you to have a nice and relaxing time.

Self

10/10

Exceptional

13 May 2025

Edita

Amazing stay, beautiful property, very good breakfast with a lot of options. Beach accessible. Rooms super clean, beautifully decorated and designed.

10/10

Exceptional

04 May 2025

Valentina

perfect

Leisure Self

10/10

Exceptional

22 Apr 2025

Verified traveler

Beautiful hotel

We stayed for 4 nights in the luxe plus room with pool view (we were upgraded from luxe pool view) and we had a view of the sea from the balcony as well which was a lovely surprise (room 241)! The pools were great - we spent a lot of time there with our 2 year old. The food is also excellent - definitely recommend the pizza if you want a break from Thai! We went to the naam spa experience which was incredible, and also ate at the sala restaurant - great view of the sunset and everything was delicious, especially the spicy grilled chicken! The location is ideal as its at a beautiful quiet beach but there are still plenty of restaurants, massage places, longboat tours etc and a 7-11 nearby. The hotel staff were so friendly and really made our stay feel special. We're already planning our next visit! Thank you, Varana!

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Xilin

Love the breakfast. Very beautiful hotel, like the plantation in the hotel.

Leisure Family_with_children

10/10

Exceptional

05 Apr 2025

Verified traveler

Omg!! Seriously this was my second time staying in Varana. And they can never let me down. I was so happy with every facility and service. Definitely coming back!!💕

Partner

10/10

Exceptional

02 Apr 2025

rabih

Highly recommended

10/10

Exceptional

29 Mar 2025

Gregory

Excellent place that is pure heaven. The food was so yummy and the pools were great.

We would go back again for sure!!

Leisure Family_with_children

10/10

Exceptional

28 Mar 2025

Cyril

Located on the west side of Krabi only 15 mins away from the night market. The facility has a lot of physical activities with an olympic swimming pool, boxing ring and a gym (indoor and outdoor).

Partner

10/10

Exceptional

12 Mar 2025

Kirstie

Gorgeous hotel

This was the perfect start to our Thailand holiday. A beautiful hotel, clean and comfortable. We loved the range of wellness activities on offer without it feeling like a ‘wellness retreat’. The staff are incredible and can’t do enough to help you, super polite and friendly. We also loved the beach club across the road where Varana guests get free use of the beach beanbags. Perfect hotel in a great location.

Partner

10/10

Exceptional

08 Mar 2025

Clare

Luxury last 3 days of honeymoon

This was just luxury for our last 3 nights of honeymoon the horizon sea view room was perfect, the bedding was the most comfortable & the best sleep we’ve ever had! The staff were all so friendly & the food was incredible, breakfast had so much choice the eggs Benedict cooked to perfection. We ate at Sala restaurant & by the pool also & both meals were fantastic. We can recommend the Lamb chops. We really can’t fault this hotel, the facilities, staff, food & rooms were all excellent to finish our holiday. The location was good for us & the beach club just across the road was a perfect spot on the beach. We actually booked this 2 weeks before as our original choice hotel on its own beach & needed a speedboat to get to suddenly started to get some really poor reviews & we were getting worried but we are so glad we changed to the Varana as it really was top class

Partner

10/10

Exceptional

02 Mar 2025

Sébastien

One may say it is expensive for thailande… but it worths the price. The hotel is incredible, really. Depending on what you are looking for, but Klhong Muang beach is not crowded at all compared to Ao nang. So peacefull with some good restaurants on the beach.
Restaurants of the hotel are expensive compared to ones outside, indeed, but quality of the food is way higher.

Partner

10/10

Exceptional

26 Feb 2025

Jessica

Amazing

Wonderful facilities and newly renovated. The staff is also helpful and friendly.

Partner

2/10

Poor

26 Feb 2025

Vito

The Varana Hotel has great curb appeal—beautifully decorated and spacious. But that’s where the compliments stop. As a “wellness” hotel, nearly everything comes at an extra cost, including many activities and access to the beach club. Their sustainability efforts seem more about cutting costs than guest experience.

We paid for an Ocean View Room but only saw trees. Rooms on the 1st and 2nd floors do not have ocean views. Walls are thin, so expect noise—from guests, birds, or the 5:30 AM mosque call to prayer. The Olympic pool is 3 meters deep at its shallowest, with no bar or lounge area. Happy hour is a scam—prices increase before offering a “deal.”

Hidden fees are everywhere: 1,000 Baht fines for towels on railings, mini-fridge drinks promised as “complimentary” but charged at checkout, and constant upselling of their own services while refusing to recommend outside options. Housekeeping came at 5 PM despite our 6 AM request, and a promised 6 AM boxed breakfast was “confirmed” with a 4 AM wake-up call. In wall safe was not secured tot he wall and easily taken away.

Management ignores complaints, offering only “we’ll discuss it in a meeting.” A waste of money—there are better options nearby. Avoid.

Leisure Partner

10/10

Exceptional

22 Feb 2025

S

Great beach break

Great hotel, very relaxing with super service

Friends_and_family Family

8/10

Excellent

18 Feb 2025

David

Highly recommend!

Absolutely beautiful hotel. The entire complex is spotless and well maintained. The rooms were lovely and beds extremely comfortable. Pool areas are brilliant, could do with proper pool table service as it is difficult to get served unless going to kiosk and can take a long time to get food or drink near the pool. All staff are very friendly and helpful.

Partner

10/10

Exceptional

10 Feb 2025

Jane

Exemplary staff and customer service, very beautiful and comfortable environment.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Benjamin

Lovely facilities and staff. Food from the hotel restaurants was surprisingly really good so was fine with paying hotel pricing. Beach across the road is much nicer and quieter compared to Ao Nang.

If you're wanting a relaxed getaway to just chill by the pool or beach then this place is great. Happy I chose to stay here than Ao Nang.

Leisure Partner

6/10

Pleasant

29 Jan 2025

Daniel

Not we normally get at a 5 star resort waking up at 5:00 AM every morning from the mosque in the area.
You also do not indicate that the Beach Club (which we did enjoy) is completely independent from the hotel

Leisure Partner

10/10

Exceptional

26 Jan 2025

Piamboon

Best Hotel

Leisure Family

6/10

Pleasant

19 Jan 2025

Gordon

Great property let down by poor service. Very chaotic when it came to check-out. The whole ‘wellness’ thing is propaganda. Three star.

10/10

Exceptional

11 Jan 2025

Darka

Stunning property. Great food. Service was excellent. Location is quiet and beautiful beach. Beach club across the street was also excellent and convenient. Overall, the stay was one of the best we had.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2025

Lindsay

Phenomenal property and such a great experience. We normally leave the hotel to do activities surrounding but had a hard time doing it this time around because Varana had everything you could need at such an affordable price! Food, spa, pools, activities were all amazing and we will be back for sure! This is a MUST stay if you are visiting Krabi!

Leisure

2/10

Poor

07 Jan 2025

Gordon

Good solid product. Back-office and admin shockingly poor (threatened to hold reservations despite credit card guarantee). Slow, inept service. Not five-star by some stretch.

6/10

Pleasant

04 Jan 2025

Sydney

Not a 5 star resort

For a five star hotel you will certainly be disappointed. Check in is at 3pm. We got to hotel at 3 and they wouldn’t let us into a room until 4pm…. Which is frustrating for the price of the hotel. They also wouldn’t tell us why we couldn’t get our room keys. At 3:01 I asked for the keys and they kept saying “why don’t you sit and enjoy the bar or the pool?” When telling them I wanted to get my room they kept diverting us instead of being straight up and saying they needed more time. We had spent 5 hours traveling, just wanted to go into some air conditioning for a bit and put our bags down. Also the front desk people took quite a long time, took us over 30-40 minutes to check in.

Breakfast is small and limited, the waitress we had seemed very annoyed I asked for an omelette. 75% staff was exceptionally pleasant while the other 25% were quite rude and seemed annoyed with us.

Language barrier is extremely difficult at this hotel as well, especially for being a 5 star hotel. We would point to things on menus just to have blank stares back at us… we were quite confused by that too.

They also were incredibly difficult to get towels from. Even at the main pool on the property they do a poor job cleaning off chairs with old drinks and towels and hard to get someone’s attention for food/drink/clean towels. One day at the pool we went the entire day without towels, then when I asked for two they told me it was 100 bhat! Very cheap but also, I’m staying at the hotel.

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Marc

Property, service and staff were outstanding. My only complaint was I paid extra for an ocean horizon view and my view was completely obstructed. They gave me a free Naan Wellness voucher to compensate which was incredible. I highly recommend this resort.

Leisure Partner

10/10

Exceptional

29 Dec 2024

David

Almost at 5 star level

New hotel so property is beautiful and in very good condition. Worth the upgrade to horizon room - much larger and spectacular beach and sunset views with access to quieter breakfast restaurant. Gym is good but needs more cardio equipment - a lot of open space for equipment like punching bags and ropes that no one uses. Service is somewhat lacking - very slow check in, check out and service at restaurants. Need to fine tune that to be a 5 star.

Partner

10/10

Exceptional

24 Dec 2024

Jessica

Really lovely resort - lots of area's to relax and pools are fab. The place is very new so lush facilities. Great to have free kayaking and beach volley ball facilities etc. Breakfast was excellent. Only dislikes were the gym is a bit crowded in am, and no room to be. For a place that is marketed as a wellcation facility I expected yoga options and exercise classes at a reasonable price. Great restaurants at resort (Sala) but rather more expensive then local places which are great. And happy hour cocktaisl very disappointing at the beach club.

Leisure Partner

10/10

Exceptional

18 Dec 2024

Alex

Absolutely incredible stay! Paradise on Earth and they treat you amazingly. I want to return soon!

Leisure Partner

6/10

Pleasant

14 Dec 2024

Parmdeep

It was a nice hotel but it is a smaller property with little options for dining.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Ronen

Nothing crabby in Varana Krabi!

High end echo-responsible hotel that grows its own organic food and has amazing meals. We opted to eat in the hotel almost every day it was so good. Well equipped health club and multiple pools with ample activities. Gave 4 stars for comfort because the mosque woke us up nearly every morning at 5am (it wasn't horrible and guests shouls stay closer to building 1 2 or 3 if possible). I felt my mattress was no longer flat and my back was aching. They promptly brought a pillow top to improve my comfort.
The beach club accross the street is a seperate operator but they work together so you have easy beach access and it has a great vibe and food options. Dont skip the daily happy hour if you can. Overall, great service and I would recommend highly!

Partner

10/10

Exceptional

10 Dec 2024

Reejima

Beautiful rooms, attentive staff, and nice food close by

Leisure

10/10

Exceptional

03 Dec 2024

Maria

All our stay was excellent, meals high class and breakfast was just delicious, staff very polite and so so helpful. Will recommend this hotel to my family and friends

Leisure Partner

10/10

Exceptional

27 Nov 2024

Jorge

Loved our stay at Varana Hotel in Krabi. The staff was amazing. The hotel is gorgeous and quiet. We were looking for a bit more quiet and relaxing stay and that's exactly what we got. The food at the restaurants is great. You have to walk accross the street to get to the beach which is gorgeous. The water is shallow so you're able to walk to a small island. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Clinton

They have everything. Plenty to do. It’s away from the “hustle” of the backpacker areas, but a Tuk Tuk can get you there just out the front.

Staff are excellent and the rooms are just awesome.

We will be back!

Leisure Friends

10/10

Exceptional

11 Nov 2024

Adam

Such an amazing hotel! Stunning! Beautiful Beach across the road which is a lot more relaxed than other busy areas. Lots of great places to eat and drink nearby if you want to try something different. Really good gym and pool facilities and super polite staff. Loved this place. Hope to come back one day.

Leisure Partner

10/10

Exceptional

04 Nov 2024

Miguel

Excellent. Very well cared. Very friendly staff.

Family

10/10

Exceptional

30 Oct 2024

Mohit

Great activities and customer service

Great activities in the hotel. Rock climbing and paddle fit are unique to this hotel from my stays in Thailand. Breakfast food and customer service were outstanding. We ate at Nook which was great food although slighter smaller portions and higher prices than locals. However, they had great service and restaurant ambience, typically hotel 5 star restaurants are a bit more expensive.
Overall, thoroughly enjoyed stay and although not targeted for babies the staff made us feel so welcome and accommodated him fantastically well.

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Jillian

This is the best resort I have ever stayed at - absolutely stunning property! The amenities are incredible, the staff and service were top notch, and the breakfasts were to die for. I was truly sad to leave.

Leisure Partner

10/10

Exceptional

27 Oct 2024

Stacey

We had an amazing stay. The staff are so hospitable and accommodating. The hotel wasn't busy when we arrived and we were able to check in to our rooms early after arriving in the morning. On our final day, we were also able to use one of the rooms late since we had a nighttime departure. The food was awesome and there are lots of really good restaurants within walking distance. The beach is just across the street and it's nice and quiet compared to the more popular beaches. Overall an amazing stay and we'll definitely be back.

Leisure Family

10/10

Exceptional

05 Oct 2024

Yim Kong

Very attentive staff; helpful with bookings of tours and transport. The services of Tawan was excellent and her helpfulness made our stay even more enjoyable! Thank you Tawan!

Partner

10/10

Exceptional

21 Sep 2024

Verified traveler

I really enjoyed my stay and would highly recommend if you are looking for a wellness and quiet getaway. The pools and spa were great, and so was the room. Very clean and spacious. Balcony also had nice unblocked views.

Minor suggestions for improvement: 1) As it was monsoon season, some of the restaurant options weren’t available, which I only found out by chance later. Would be good if the concierge staff when checking in could inform the visitors from the onset. 2) The experience at the NAAM spa was disrupted with children who were running around and were quite noisy, which defeated the intent and vision of the spa. Hopefully the hotel can administer and police this better for future clients.

That said, overall, it was still an enjoyable stay for me.

Self

10/10

Exceptional

13 Sep 2024

Robin

Varana Hotel in Krabi is almost new and a lot of money and thoughts have gone into making this a brilliant hotel, including a 50m olympic size swimming pool and other pools, some whirlpool spa-style. It was low season so no crowds around the pool and therefore a very happily quiet stay. The on-site restaurants Kin (breakfast) and Nook (dinner) served excellent food and the staff were attentive, polite and helpful throughout. There is a road to cross to get to the beach, but the fantastic pool more than made up for the need for visiting the beach at all. Altogether, an excellent hotel. The area around it has plenty of cheap restaurants and massage parlours for those who want to explore on foot.

Partner

10/10

Exceptional

19 Aug 2024

Hudson

It was an amazing property, I was bummed that the upper onset wasn’t opened when I was there I guess it will be open next month. I definitely recommend booking the hotels island tour. It was great we had a boat to our selves

Leisure Partner

10/10

Exceptional

12 Aug 2024

Marvin

The property is only one year old, so everything was brand new. We would definitely stay at Varana again when we're in the area. The Spa needs improvement to feel like a Spa. Massage was mediocre.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Maria

What a wonderful experience at The Varana Hotel. The staff was absolutely lovely from start to finish. They were very accomodating and made our visit extra special. The whole hotel vibe was super beautiful and modern. Our room was spacious and I loved the sustainability throughout the entire property. The breakfast was delicious and had many made to order and healthy options. The restaurant Kin, was also so good. We ate there regularly for lunch and dinner. Lastly, the Onsen spa was amazing and we enjoyed how nice and clean it was. Overall, a magical experience! We hope to be back!

Leisure Partner